Troubleshooting - Revitive Medic User Manual

Troubleshooting

Problem Possible Cause
REVITIVE Medic is Not placing both bare feet on the
on (lights illuminated foot pads at the same time.
on the LED display)
but I cannot feel the
electrical stimulation
through the foot pads.
Your feet may be dry.
You may be dehydrated.
The intensity level may be on
too low a setting.
Body pad cord is connected to
device.
If, having tried the solutions
above, you still cannot feel the
stimulation:
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Solution
Ensure that your feet are bare
and each foot is placed on each
of the foot pads at the same
time. Keep increasing the
intensity up to a maximum of 99
until you feel the stimulation.
Moisturise the soles of your feet
to improve conductivity and
stimulation and try the procedure
again. You may also have to
increase the intensity level.
Drink plenty of water before
and after using the device. The
device uses your body to create
the electrical circuit. Water is an
excellent conductor of electricity
and if your body is less hydrated
(below 60%) then the stimulation
may be less, therefore it is
important to always remain well
hydrated.
This is a very safe device. Keep
increasing the intensity level
towards 99 until you feel the
stimulation. You may find that
you have to increase the
intensity level as you get used to
the therapy. The aim is not to get
to 99 but to find a setting that is
comfortable for you.
Disconnect the body pad cord -
the foot pads will not work while
the body pad cord is plugged in.
Test the device by placing one
hand across both footpads at the
same time (The heel end of the
footpads is easiest). With your
other hand, and starting from
zero, increase the intensity
level until you can feel the
stimulation. If you can feel the
stimulation through your hand
then the device is working. If
on 99 you still cannot feel the
stimulation then please contact
your authorised dealer.
Problem Possible Cause
No power or lights to AC Adaptor not switched on
REVITIVE Medic when at the electrical socket or AC
it is switched on. Adaptor not plugged into device
properly.
Flat battery
REVITIVE Medic is not REVITIVE Medic IS NOT
vibrating. DESIGNED TO VIBRATE.
The IsoRocker is not It is the muscles in your legs
"rocking". that cause the "rocking",
the ISOROCKER IS NOT
MECHANICAL.
The device is too far in front
of you.
The IsoRocker system is not
enabled.
My legs are aching
You may have the
after treatment.
on too high a setting and your
muscles are being overworked.
When using the Incorrect positioning of the
IsoRocker on a hard
device or too high an intensity
floor it makes a
level.
tapping noise.
For more information including Frequently Asked Questions,
please visit www.revitive.com
Solution
Check electrical socket power
is switched on and the AC
Adaptor is plugged into
the device correctly. If still
not working – contact your
authorised dealer.
Plug device in an electrical socket
and charge battery or run using
mains power option.
The ISOROCKER will only rock
when increased to an intensity
which causes sufficient calf
muscle contraction. It may be
that you cannot comfortably
increase the intensity high
enough until you get used to the
sensation. It is important that
intensity is adjusted to a level
that is comfortable.
Sit with your knees at a
90 degree angle.
Ensure IsoRocker Disabler is
"flat", in centre position (see
page 13).
Leave adequate time after
intensity
each treatment to allow the
muscles to recover (just like after
vigorous exercise!). On your
next session start on a lower
setting (where you can feel the
mild electrical stimulation and it
is comfortable) and reduce the
duration until your muscles have
acclimatized to the stimulation.
Adjust the positioning of the
device or lower the intensity
level to reduce the device
tapping. Alternatively use a
floor mat under the device
to cushion the sound.
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