Networking Issues; If Your Wi-Fi Network Does Not Appear On The Shield; My Shield Won't Connect To Ethernet - Nvidia SHIELD TV Pro Get Started

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Networking Issues

My SHIELD won't connect to Wi-Fi.
Here are some troubleshooting steps if your SHIELD won't connect to the Internet.
If your Wi-Fi network appears on the SHIELD
If you see your Wi-Fi network listed but can't connect, try the following:

Ensure that your SHIELD is not connected to your network via Ethernet. An Ethernet
connection automatically disables Wi-Fi networking.

Make sure you're using the correct network password.

Restart your SHIELD.

Check if other devices can connect to the Wi-Fi network you're using. If not, there may
be an issue with the router.

If your router is having issues in general, update your router firmware.

If you're using a Wi-Fi network at a business, hotel, or school, you may have trouble
connecting. Networks at these locations don't always work with SHIELD. Contact the
people in charge of the Wi-Fi network for assistance.

If your Wi-Fi network does not appear on the SHIELD

If you don't see your Wi-Fi network listed, your network name (SSID) may be hidden.
NOTE If you are setting up your SHIELD for the first time, when you get to the Wi-Fi
network as part of on-screen setup, start at Step 4 below.
Here's how to add a hidden network:
1. From your SHIELD Home screen, select Network Settings
2. Select Wi-Fi.
3. Find or select Add new network.
4. Enter the network name (SSID) and other security details, if needed.

My SHIELD won't connect to Ethernet.

Here are some troubleshooting steps if your SHIELD won't connect to the Internet.
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