Mortara ELI 380 Service Manual

Mortara ELI 380 Service Manual

Resting electrocardiograph
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REF 9516-189-50-ENG Rev E1
Manufactured by Mortara Instrument, Inc., Milwaukee, Wisconsin U.S.A.
CAUTION: Federal law restricts this device to sale by or on the order of a physician.
ELI 380
RESTING ELECTROCARDIOGRAPH
SERVICE MANUAL
1

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  • Page 1 REF 9516-189-50-ENG Rev E1 ELI 380 RESTING ELECTROCARDIOGRAPH SERVICE MANUAL Manufactured by Mortara Instrument, Inc., Milwaukee, Wisconsin U.S.A. CAUTION: Federal law restricts this device to sale by or on the order of a physician.
  • Page 2 Milwaukee, Wisconsin 53224 E-mail: techsupport@mortara.com This document contains confidential information that belongs to Mortara Instrument, Inc. No part of this document may be transmitted, reproduced, used, or disclosed outside of the receiving organization without the express written consent of Mortara Instrument, Inc. Mortara is a registered trademark of Mortara Instrument, Inc. AM12, AM15,...
  • Page 3: Table Of Contents

    Equipment Identification ............................... 2 Copyright and Trademark Notices ..........................2 Other Important Information ............................2 WARRANTY INFORMATION SECTION 3 Your Mortara Warranty ..............................3 USER SAFETY INFORMATION SECTION 4 Warnings..................................4 Cautions ..................................7 FCC Compliance Statements for the WAM ........................8 Industry Canada Compliance Statement ........................
  • Page 4 Gearbox and Motor ..............................64 Cue Sensor Replacement ............................. 65 Print Head Replacement .............................. 66 ELI 380 Writer A4/Smart paper Spacer ........................67 Item Identification, Table 2 ............................68 Unit Disassembly (ERGO) version ..........................73 Cautions and Special Instructions ..........................73 Tools Required ................................
  • Page 5 TABLE OF CONTENTS SPECIAL FUNCTIONS SECTION 12 Configuration Settings ..............................95 Advanced Settings ............................... 96 Service Settings ................................98 Calibrate Cue ................................98 Auto Test ..................................99 Firmware..................................99 Config Files ................................. 99 Options File ................................. 99 Dump Log Files ................................99 Dump Records ................................
  • Page 6: Technical Support And Service Section

    Hospital Customers: orders.us@mortara.com European Union Physician Practice: orderspc.us@mortara.com Representative U.S. Distribution: orderspc.us@mortara.com Mortara Instrument Germany Mortara Instrument Europe s.r.l. Bonifaciusring 15 (European Headquarters) 45309 Essen Via Cimarosa 103/105 Germany 40033 Casalecchio di Reno (BO) Tel: +49.201.18 55 69 70 Italy Fax: +49.201.18 55 69 77...
  • Page 7: Notices Section

    Failure to do so may cause undue failure and possible health hazards. This manual must be kept in a safe place to prevent its deterioration and/or alteration. The user and Mortara Instrument, Inc. authorized personnel must have access to this manual at any time.
  • Page 8: Warranty Information Section

    Product/s. If Mortara should be found liable to anyone under any theory (except the expressed warranty set forth herein) for loss, harm, or damage, the liability of Mortara shall be limited to the lesser of the actual loss, harm, or damage, or the original purchase price of the Product/s when sold.
  • Page 9: User Safety Information Section

    Do not attempt to crush or drop the device. Only use the approved Mortara battery pack with the ELI 380. Follow the disposal instructions in the ELI 380 Service Manual when the device is taken out of service.  The ELI 380 battery/batteries must be initially fully charged prior to use. Ideally, the battery/batteries must be...
  • Page 10 The ELI 380 is a medical device that has been designed to be connected to other devices for the purpose of receiving and transmitting data. Certain measures must be taken to prevent the risk of excessive electric current flow through the operator or patient when connected: ...
  • Page 11: General Care Section

    Do not connect a telephone line cable to the LAN connector.  Some Mortara electrocardiographs can be equipped with a wireless LAN (WLAN) module for transmitting ECG records. Device labeling will indicate if your device is equipped with such a module. If so equipped, the following notices apply: ...
  • Page 12  The rechargeable internal battery is a sealed lithium-ion type. If the battery appears to become defective, refer to Mortara Technical Support.  Do not pull or stretch the acquisition module lead wires and cable as this could result in mechanical and/or electrical failures.
  • Page 13: Fcc Compliance Statements For The Wam

    SECTION 4 FCC Compliance Statement for the WAM In the United States use of this device is regulated by the Federal Communications Commission (FCC). The WAM with its antenna complies with FCC’s RF exposure limits for general population/uncontrolled exposure. FCC Warning (Part 15.21): Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the device.
  • Page 14: Unit Disassembly Section

    SECTION 4  If the WAM battery cover is opened during transmission, the device will stop transmitting. The battery must be reinserted and the cover must be applied to resume operation.  The WAM will automatically turn off (LEDs off) if the battery has been severely discharged. ...
  • Page 15: Wireless Data Transmission

    ELI 380 electrocardiographs are equipped with a wireless data transmission module (WLAN). This technology uses radios to transmit data to a Mortara receiving application. Due to the nature of radio transmissions, it’s possible that, due to the characteristics of the environment where the device is located, some other RF sources may interfere with the transmission generated by the device.
  • Page 16 SECTION 4  The following table shows the radio channels allocated in different geographic areas in the world. For bands 802.11b and g, only channels 1, 6, 11 and 14 (Japan only) are non-overlapping; for band 802-11a, channels shown represent non-overlapping channel numbers. Band Typical Region...
  • Page 17: Equipment Symbols And Markings Section

    EQUIPMENT SYMBOLS AND MARKINGS SECTION 5 Symbol Delineation Caution Consult accompanying documents Alternating current Protective earth symbol (appears on inside of unit) Fuse symbol (appears on inside of unit) Network (LAN) Universal Serial Bus (USB) Defibrillator-proof type CF applied part Patient Cable Input ON/OFF (power) Shift key (to enter upper case text on keyboard)
  • Page 18: Display Icons And Keyboard Buttons

    SECTION 5 Display Icons and Keyboard Buttons Patient information ECG Acquisition Rhythm Print Synchronize Configuration Home Full disclosure page up Full disclosure ECG Acquisition Full disclosure page down...
  • Page 19: Precautions

    NOTE: Mortara does not endorse any specific off-the-shelf wipes or liquids. However, products that only contain the disinfecting agents mentioned above are likely to be compatible with the device. Some products contain a mixture of agents and may have a detrimental effect if used intensively and frequently.
  • Page 20: Electromagnetic Compatibility (Emc) Section

    See the appropriate EMC table for recommended separation distances between the radio equipment and the device. The use of accessories, transducers, and cables other than those specified by Mortara Instrument may result in increased emissions or decreased immunity of the equipment.
  • Page 21: Guidance And Manufacturer's Declaration: Electromagnetic Immunity

    SECTION 7 Guidance and Manufacturer’s Declaration: Electromagnetic Immunity The equipment is intended for use in the electromagnetic environment specified in the table below. The customer or the user of the equipment should ensure that it is used in such an environment. Electromagnetic Environment: Immunity Test Compliance...
  • Page 22: Guidance And Manufacturer's Declaration: Electromagnetic Immunity

    SECTION 7 Guidance and Manufacturer’s Declaration: Electromagnetic Immunity The equipment is intended for use in the electromagnetic environment specified in the table below. The customer or the user of the equipment should ensure that it is used in such an environment. IEC 60601 Test Compliance Immunity Test...
  • Page 23: Recommended Separation Distances Between Portable And Mobile Rf Communications Equipment And The Equipment

    SECTION 7 Recommended Separation Distances Between Portable and Mobile RF Communications Equipment and the Equipment The equipment is intended for use in the electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the equipment can help to prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the equipment as recommended in the table below, according to the maximum output power of the communications equipment.
  • Page 24: Preventive Maintenance Schedule

    Battery Health value Battery Replacement 24 Months displayed in the device special functions for specific information regarding battery capacity. WARNING: Preventive maintenance is to be performed by Mortara authorized service personnel only. Preventive Maintenance / Conformance Testing Recommended Equipment  Multi-Meter ...
  • Page 25 SECTION 8 Enclosure/Housing – Look for damage or cracks in the external housing or enclosure that could possibly expose the device to the introduction of foreign objects or fluids. Attention should also be paid to areas that could expose an operator or patient to internal circuitry of the device. Contamination –...
  • Page 26: Power Testing

    SECTION 8 Power Testing Ensure there is no power connected to the ELI 380 AC inlet until test states to run on AC Power. Access Settings Select the Settings icon in the upper right corner of the main screen Select Advanced in upper right.
  • Page 27: Functional Testing

    60 resting ECGs may be acquired with 1 performed every 10 minutes before a recharge is necessary.  For optimal performance, connect the ELI 380 to AC power whenever it is not in use. The device can be used with AC power while simultaneously recharging the battery/batteries. Functional Testing MAIN SCREEN: ...
  • Page 28 From the Service Screen, select Auto Test. Verify the auto test completes one cycle without an error. The Auto Test function tests the ELI 380’s ability to read and write an ECG file to the flash memory in the unit. Record Results on PMR Writer Test ...
  • Page 29 SECTION 8 Communication Options Testing (as applicable) The receiving station for modem, LAN and WLAN transmissions should be running Mortara ELI-Link software. Refer to the ELI-Link user manual for proper configuration. Verify successful transmission of all applicable communication options by acquiring ECG records that include the transmission method in the “Patient Name”...
  • Page 30: Cleaning Exterior Surfaces And Patient Acquisition Device

    SECTION 8 Cleaning Exterior Surfaces and Patient Acquisition Device WARNING: Do not spray cleaner directly onto the exterior surface. Spray the cleaner onto a lint- free cloth and then wipe the surface. Cautions  Improper cleaning products and processes can damage the device, produce brittle lead wires and cables, corrode the metal, and void the warranty.
  • Page 31: Cleaning The Thermal Printer

    IEC 60601-1 or IEC 62353 methods and limits. The ELI380 is considered a Class 1 Type CF device, intended to only be utilized with the Mortara AM12 or WAM patient input modules. Defibrillation isolation from the patient is provided by the patient input modules, which are tested separately as part of the manufacturing process (they are considered non- serviceable devices), therefore Hi-pot testing is not required for the ELI380 cardiograph.
  • Page 32: Eli 380 Preventative Maintenance Record

     Cabling  Integrity of Mechanical Parts The ELI 380 may have 1 or 2 batteries installed at time of servicing. Note Battery 1 Date Code (YYMMDD) or enter N/A if no battery Note Battery 2 Date Code (YYMMDD) or enter N/A if no battery (Recommend replacement every 2 years.)
  • Page 33 SECTION 8 Battery 2 – Installed? No (if No, skip Battery 2 section) Running on DC power only (disconnect AC power cord) Battery Voltage State Of Charge Charge Cycles Verify Charging is No Pass / Fail (Circle One) On Current (Displayed as Avg. Current) A (max draw = 1.6A) (Negative reading when on DC) Battery Health...
  • Page 34: Cautions And Special Instructions

    UNIT DISASSEMBLY SECTION 9 This section describes the methods used to disassemble and repair the ELI 380 and the tools required to perform the defined steps. Cautions and Special Instructions CAUTION: Risk of Explosion. DO NOT SHORT battery terminals. Leave the protective covers on the battery terminals until assembly into the base unit.
  • Page 35: Battery Removal

    SECTION 9 Battery Removal CAUTION: Risk of Explosion - DO NOT SHORT battery terminals. Turn the unit over and remove the (4) screws (Item 38) and remove the battery cover plate. Labels must be installed on new lower housings if replaced. Remove the battery (Item 4).
  • Page 36: Upper Housing Removal

    SECTION 9 Upper Housing Removal Remove the 11 housing screws (Item 38) from the recessed areas identified by the arrows molded into the lower housing. Item 38 Designation Arrow Remove the 4 writer screws (Item 26) from the recessed areas. Item 26...
  • Page 37 SECTION 9 Carefully turn the unit over while holding the display against the lower housing. Place the unit on a flat surface and flip up the display assembly. Open the paper door of the writer assembly (Item 35, Table 2) approximately three quarters of full travel.
  • Page 38 SECTION 9 With the keypad cable removed, tilt the lower housing up and slide the upper housing over the extended writer door. Remove the upper housing assembly and close the writer door.
  • Page 39: Thermal Writer Removal

    SECTION 9 Thermal Writer Removal ATTENTION: PCB assembly contains ESD sensitive devices. Use appropriate precaution when handling unit. Lift the writer assembly from the left side enough to remove the motor cable from connector J11 (as shown).
  • Page 40: Hinge Cover Removal

    Hinge Cover Removal Remove the housing hinge cover (Item 28) by pulling the cover towards the front of the ELI 380. Care must be used when removing the hinge cover to prevent damage to the plastic retainer pieces on the rear cover covered in the next step.
  • Page 41: Rear Cover Removal

    SECTION 9 Rear Cover Removal Fold down the display prior to rear cover removal. Care must be taken to ensure the display does not slip causing damage to the installed PCBAs. The thermal writer is no longer installed to provide support for the display. Remove plug (Item 32) from center retaining screw hole then remove screw (Item 38).
  • Page 42 SECTION 9 Pull the housing rear cover (Item 29) straight out from the back of the device.
  • Page 43: Display Removal

    SECTION 9 Display Removal Remove all display cable connections from the Motherboard and WLAN Module (as shown).
  • Page 44 SECTION 9 Connector ID Table P5 – LCD Left P6 – LCD Right J5 – LCD Data Cable (colored wires) CH2 WLAN Module – Antenna Remove dual band antenna (Item 13) from the display bracket if replacing the display assembly. Cut the tie wrap from the display bracket.
  • Page 45 SECTION 9 Remove the 4 screws (Item 15) which hold the display bracket to the lower housing as indicated by the square (monitor) symbols molded into the lower housing (as shown). Care must be taken to ensure the display does not fall from the lower housing during disassembly. Lift the display assembly (Item 10) up to remove it from the lower housing.
  • Page 46: Mother Board Removal

    SECTION 9 Mother Board Removal Remove the cables connected to the mother board (as shown). Remove the UTK (Item 35) prior to PCBA removal to avoid damaging the connector.
  • Page 47 SECTION 9 Remove screws (Item 37) from the 7 locations identified.
  • Page 48: Power Supply Board Removal

    SECTION 9 Power Supply Board Removal Remove the power cable connected to the power supply board.
  • Page 49 SECTION 9 Remove the AC inlet bracket (Item 34) by removing the 2 screws (Item 33) from the lower housing.
  • Page 50 SECTION 9 Remove the 2 longer screws (Item 26) from the power supply board. Remove the remaining 3 screws (Item 37) from the PCBA. Item 37 Item 26...
  • Page 51: Battery Connector Board And Retainer Removal

    SECTION 9 Battery Connector Board and Retainer Removal Remove the battery cable screws (Item 6) from the battery connector PCBA. Remove the 3 screws (Item 14) from the battery connector PCBA (as shown), then remove the battery connector retainer (Item 7) by pulling it straight up from the housing.
  • Page 52: Speaker And Battery Wire Removal

    SECTION 9 Speaker and Battery Wire Removal Cut the cable tie (Item 16) from the cable tie mount (Item 40) and gently pry the speaker from the lower housing. Adhesive kit (Item 31) will be needed during reassembly if the speaker assembly is removed.
  • Page 53: Item Identification, Table 1

    Item Identification, Table 1 The items listed in Item Identification, Table 1 identify the serviceable level of the device. Subcomponents of assemblies listed are not available as individual service items from Mortara. The assembly level item must be used for servicing purposes.
  • Page 54 SECTION 9 BATTERY DOOR (Black) 8365-007-50 BATTERY DOOR (Cool Gray) 8365-007-70...
  • Page 55 (ELI380-Dxxxx model only) Recommended Service Replacement BRACKET ASSEMBLY 8351-019-60 MONITOR MOUNT - FOR STANDARD DISPLAY (ELI380-Axxxx model only) CABLE ASSEMBLY 25018-042-60 ELI 380 LCD TO MOTHERBOARD (ELI380-Axxxx model only) CABLE ASSEMBLY 25018-042-70 ELI 380 ERGO LCD TO MOTHERBOARD (ELI380-Dxxxx model only)
  • Page 56 SECTION 9 DUAL BAND ANTENNA 3600-015 SCREW THD-FORM 6020-062 PANHEAD TORX 3/8”...
  • Page 57 SECTION 9 Item # General Description Part Number Picture SCREW M4x0.7x8MM 6020-006-02 PHILLIPS PANHEAD CABLE TIE 3.9” 7495-001 CABLE ASSEMBLY AC 25020-081-50 CONNECTOR TO MOTHERBOARD 25020-082-60 CABLE ASSEMBLY KEYBOARD TO MOTHERBOARD ELI380 ERGO SERV 26025-126-152 MOTHERBOARD PCB ASSEMBLY (All ELI380 models) ELI380 ERGO S26025-126-152-WLA MOTHERBOARD ASSY...
  • Page 58 SECTION 9 WRITER ASSEMBLY 22500-280-50 ELI280/ELI380 - NO LABEL Item # General Description Part Number Picture WRITER LABEL 9042-078-01 A4/Smart PAPER SPACER 8342-007-02 6020-835-02 SCREW PANHEAD TORX M3 X 8 HOUSING HINGE COVER 8351-003-51 HOUSING REAR COVER 8365-004-50 ADHESIVE KIT ELI380 8365-011-50 •...
  • Page 59 SECTION 9 26025-092-151 Item # General Description Part Number Picture LABEL, UTK 9050-059-07 SCREW PANHEAD TORX 6020-430-03 M3x6 6020-930 SCREW PHILLIPS PANHEAD M3x10 SPEAKER ASSEMBLY 25020-053-50 CABLE TIE MOUNT 7495-008 UPPER HOUSING 8365-001-50 ASSEMBLY ENGLISH ELI380 UPPER HOUSING 8365-001-60 ASSEMBLY RUSSIAN ELI380 *Not actual item, for reference only...
  • Page 60 Item # General Description Part Number Picture INSULATOR LVDS 8365-030-70 FORMEX ELI 380 ERGO 8365-031-70 COVER HINGE PLATE BASE ELI 380 ERGO 8365-032-70 COVER SET HINGE FRONT ELI 380 ERGO COVER SCREW ELI 8365-033-70 380 ERGO COVER LCD HINGE 8365-042-70...
  • Page 61 PIVOT BLOCK RIGHT 8365-047-70 ELI 380 ERGO PIVOT BLOCK LEFT 8365-048-70 ELI 380 ERGO PIVOT HORIZONTAL 8365-049-70 ELI 380 ERGO PIVOT AXLE ELI 380 8365-050-70 ERGO Monitor hinge mount 8365-019-70 M4x8 SCREW FLAT 6020-732-01 HD PHIL BLK OXIDE COATED Hinge...
  • Page 62 SECTION 9 M3 X 30 PAN HD 6020-045-01 PHIL...
  • Page 63: Thermal Writer Disassembly

    SECTION 9 Thermal Writer Disassembly Special Instructions  This assembly procedure describes the use of Vibra-Tite on some threaded parts. The Vibra-Tite must dry for a minimum of 10 minutes before assembly. The Vibra-Tite may be applied to the threaded pieces ahead of time and allowed to dry.
  • Page 64 SECTION 9 To remove the writer door assembly, both the door latch assembly and print head assembly must be removed to allow the writer door full travel to reach the insertion/removal slots provided. To remove the latch assembly, open the writer door, then turn the writer over and remove the 4 screws (17) shown. There are 2 Pivot Bar Restraining Plates (22) under the screws.
  • Page 65 SECTION 9 The picture shows the writer assembly with the latch removed. On the other end of the writer assembly, the print head assembly must be removed from its installed position. This is done by removing the O-Ring that holds the assembly in place (underside of area circled) and unlatching the spring bar retaining clips as shown below.
  • Page 66 SECTION 9 Once the print head assembly is removed from its installed position, the writer door assembly can be removed by sliding it past the “closed” position until the removal/install slots are aligned. The door assembly is then lifted in an upward direction.
  • Page 67 SECTION 9 To remove the platen from the cover, loosen set screw (Item 9) from the pinion (Item 10). Torque Specification 3.5 ± 1 lbs.-in. Remove the E-Ring (Item 7) as shown. Remove the following items from the platen. Ball bearing (Item 3) Small spacer (Item 4) Ball bearing (Item 3) Wave washer (Item 5)
  • Page 68 SECTION 9 Remove the E-Ring (Item 7) as shown. Remove the following from the shorter side of the platen. Ball bearing (Item 3) Small spacer (Item 4) Ball bearing (Item 3) Small spacer (Item 4)
  • Page 69: Gearbox And Motor

    SECTION 9 Gearbox and Motor Turn the paper tray over and remove the 3 screws (18) to release the gearbox assembly. Remove the stepper motor from the gearbox (Item 16) by removing 2 screws (17). Remove the set screw (9), to remove the stepper motor (15).
  • Page 70: Cue Sensor Replacement

    SECTION 9 Cue Sensor Replacement Remove the cue sensor cable (Item 14) from the cue sensor PCB (11) located on the paper tray. Two of the 4 plastic posts (A) that hold the cue sensor onto the paper tray (12) have a cyanoacrylate adhesive applied to hold it in place.
  • Page 71: Print Head Replacement

    SECTION 9 Print Head Replacement Remove the print head cables (25 & 26). To remove the print head from the print head mount (Item 27 above) remove the two shoulder screws (Item 28) and coated screw (Item 18). Remove ground wire (Item 29) with bare screw (Item 30) as shown.
  • Page 72: Eli 380 Writer A4/Smart Paper Spacer

    When reinstalling the print head assembly, create a loop with the ground wire to allow it to move freely within the provided slot. ELI 380 Writer A4/Smart paper Spacer If A4/Smart paper spacer is part of configuration, install A4/Smart paper spacer (Item 25, Table 1) into paper tray as shown.
  • Page 73: Item Identification, Table 2

    Items highlighted in grey listed in the Item Identification, Table 2 identify the serviceable level of the device. Subcomponents of assemblies listed are not available as individual service items from Mortara. The assembly level item must be used for servicing purposes.
  • Page 74 SECTION 9 Thermal Writer General Item # Part Number Picture Description E-Ring 6140-003 Vibra-Tite 7403-001 Setscrew M2.5 x 6030-025 Pinion (Spur w/ Hub) 8342-009-01 Cue Sensor PCB 26025-045-151 Paper Tray 8342-005-51...
  • Page 75 SECTION 9 Thermal Writer General Item # Part Number Picture Description Cyanoacrylate 9326-002 Adhesive 25020-066-50 Cable Assembly for Cue Sensor Stepper Motor 6545-008-01 Gear Box Assembly 8342-004-53 Screw Flathead Torx 6020-735-02 Panhead Torx 6020-835-02 Screw Coated Release Pivot Bar 8342-018-01...
  • Page 76 SECTION 9 Thermal Writer General Item # Part Number Picture Description Release Latch 8342-008-02 Spring, 8342-019-01 Compression Pivot Bar Plate 8342-020-01 Printhead 5450-004 Anti-Static Brush 7480-090 Cable Assembly 25018-041-50 Black, print head to Cable Assembly 25018-034-50 Black, print head to Printhead Mount 8342-006-03 Shoulder Screw...
  • Page 77 SECTION 9 Thermal Writer General Item # Part Number Picture Description Panhead Screw 6020-835 Bare Metal Torx O-Ring 6141-003 Retention Clip 8342-025-50 Spring Bar 8342-017-01 9042-078-01 User Instruction Label 8" WRITER LID SERV-ASSY-181- ASSEMBLY - ELI280/380 NO LABEL ELI 280/350/380 41000-028-54 PRINTHEAD ASSY BLACK...
  • Page 78: Unit Disassembly (Ergo) Version

    SECTION 9 UNIT DISASSEMBLY (ERGO VERSION) This section describes the methods used to disassemble and repair the ELI 380 ERGO and the tools required to perform the defined steps. Cautions and Special Instructions CAUTION: Risk of Explosion. DO NOT SHORT battery terminals. Leave the protective covers on the battery terminals until assembly into the base unit.
  • Page 79: Cover Disassembly

    SECTION 9 Cover Disassembly Remove the 4 screw covers from the hinge and axels. Remove the 2 screws from the LCD hinge.
  • Page 80 sssss SECTION 9 Remove the hinge axel and hinge cover screws from each side of the display as shown below. Remove the LCD hinge cover. Remove the hinge shutter as shown below.
  • Page 81 sssss SECTION 9 Remove the pivot horizontal and the rear hinge cover. Remove the M4x70 screw from the pivot blocks, then remove the pivot blocks (one from each side).
  • Page 82 sssss SECTION 9 Rotate the screen 90 degrees from user side to remove hinge base sticker. Repeat for other side. Remove Silicon Plug from the Rear Housing location. Remove the screw from the center rear cover.
  • Page 83 sssss SECTION 9 Remove the screw used as the horizontal hinge stop Rotate the screen so that it is facing away from the user side, then remove the rear cover.
  • Page 84: Cable Removal

    sssss SECTION 9 Cable Removal ATTENTION: Routing and retention of the writer stepper motor cable and the battery harness as defined in the applicable assembly steps is required to ensure proper function and electrical safety of the device. Remove the cable tie from the cable mount on the side of the bracket. Disconnect all 4 cables from the mainboard.
  • Page 85 sssss SECTION 9 ATTENTION: The monitor must be supported as it is being removed from the base. Remove the 4 screws from the hinge, removing it from the metal bracket. Unthread the cables back through the bracket and hinge.
  • Page 86: Wlan Antenna Removal

    sssss SECTION 9 Once the cables are out of the way. Remove the 4 screws from the hinge and hinge cover set WLAN Antenna Removal Remove the cable tie mount from the side of the bracket.
  • Page 87 sssss SECTION 9 Remove the formex insulator, be sure to clean any residue left over by the formex insulator. Disconnect the WLAN antenna from ANT2 on the WLAN module. Then remove the WLAN antenna from the metal bracket. Lastly, remove the adhesive kit from the metal bracket.
  • Page 88: Conformance Testing

    Configuration page, Writer Test, ECG, and Noise Test. Power Testing Ensure there is no power connected to the ELI 380 AC inlet until test states to run on AC Power. Access Settings Select the Settings icon in the upper right corner of the main screen Select Advanced in upper right.
  • Page 89: Functional Testing

    From the Service Screen, select Auto Test. Verify the auto test completes one cycle without an error. The Auto Test function tests the ELI 380’s ability to read and write an ECG file to the flash memory in the unit. Record Results on the TDR...
  • Page 90 Set the ECG gain on the unit to 20mm/mV.  Print a rhythm strip (approx. 1 page). Verify that no channels have more than 0.5mm of noise as measured by using Mortara thermal paper. (Smallest grid line = 1mm)  Record Results on the TDR...
  • Page 91 IEC 60601-1 or IEC 62353 methods and limits. The ELI380 is considered a Class 1 Type CF device, intended to only be utilized with the Mortara AM12 or WAM patient input modules. Defibrillation isolation from the patient is provided by the patient input modules, which are tested separately as part of the manufacturing process (they are considered non- serviceable devices), therefore Hi-pot testing is not required for the ELI380 cardiograph.
  • Page 92: Eli 380 Conformance Test Data Record

    SECTION 10 ELI 380 Conformance Test Data Record Unit Serial #: Power Testing Battery 1 – Installed? No (if No, skip Battery 1 section) Running on DC power only (disconnect AC power cord) Battery Voltage State Of Charge Charge Cycles Verify Charging is No On Current (Displayed as Avg.
  • Page 93 SECTION 10 Running on DC & AC power (connect AC power cord)  Verify AC power LED indicator illuminates (located above power button). Pass / Fail (Circle One)  Verify AVG Current value gradually changes from negative to positive (the value will remain at 0 if the battery is fully charged).
  • Page 94: System Troubleshooting Chart

    Correct faulty lead. Ensure that AM12, AM15E or WAM are properly configured. If using the WAM, ensure that the WAM is paired with the ELI 380. None Device is not responding Press and hold the On/Off button for 30 seconds. Re-entry of date and time will be required after this function.
  • Page 95: Transmission Troubleshooting Chart

    WLAN failed to initialize. Contact Mortara Technical Service. CAN’T CONNECT TO ACCESS A link to the access point could Ensure the IP address, security type, POINT not be established. SSID and password are correct. If problem persists, contact Mortara Technical Service.
  • Page 96: Display Troubleshooting Chart

    LINK established, but the link to the number are correct. Verify ELI Link is destination failed. running. If problem persists, contact Mortara Technical Service. TIME SYNC FAULT Possible incorrect version of Install latest version. Verify ELI Link is ELI Link running.
  • Page 97: Printer Troubleshooting Chart

    >30 seconds. Printer Troubleshooting Chart The paper will have part number 9100-026-52 or 9100-026-55 and Mortara at the bottom of each page. Printer problems can come from using incorrect paper, using old paper or not storing paper in a humidity controlled room.
  • Page 98: Patient Cable Troubleshooting Chart

    Patient Cable Troubleshooting Chart Testing patient cable Problem Correction Excess artifact Verify they are using Mortara electrodes Pull the clips off the end of all lead wires, visually inspect the banana plug for corrosion, push the clips back on the lead wires.
  • Page 99 No tracings on screen or gaps The cable between the AM12/AM15E in the tracings. Screen shows module and the ELI 380 may have a Leads Off broken wire. Move the wire around starting at the AM12/AM15E module all the way to the plug going into the ELI 380.
  • Page 100: Configuration Settings

    Any of these fields can be edited by selecting the item. The Sync Date/Time button will allow the ELI 380 to sync the date/time regardless of the Sync setting. The Cancel found on the Date/Time screen will discard any changes made and exit the Date/Time screen.
  • Page 101: Advanced Settings

    SECTION 12 Options Code This button allows entry of an options code in order to modify certain options (DICOM, Security or WLAN). The serial number and LAN MAC address cannot be modified with an option code. Advanced Settings Select the Advanced button and enter admin password (if defined) to access advanced settings. Advanced settings include: System, ECG, Alternate Placement, LAN, WLAN, Passwords, and Service.
  • Page 102 SECTION 12 The current ECG settings will be displayed and can be edited. ECG settings include: AC Filter Filter Interp Reasons Critical Test Results Append Delete Rule Avg RR QTcB QTcF ECG Capture Pace Spike Channel Ecg Display Speed Ecg Print Speed # Copies Copies With Interp Cabrera...
  • Page 103: Service Settings

    SECTION 12 WLAN The current WLAN settings will be displayed and can be edited. WLAN settings include: DHCP IP Address Subnet Mask SSID Security WEP Key (only visible for WEP64 and WEP128 Security) WEP Key ID (only visible for WEP64, WEP128 Security) PSK Passphrase (only visible for WPA-PSK and WPA2-PSK Security) LEAP UserName (only visible for WPA-LEAP Security) LEAP Password (only visible for WPA-LEAP Security)
  • Page 104: Auto Test

    Select Calibrate Cue. Select Done. Auto Test This button tests the ELI 380’s ability to read and write an ECG file to the flash memory in the unit. The status of this test will be displayed on the Auto Test screen.
  • Page 105: First Time Boot

    WARNING: This function will copy and create ECG records with new names from existing ECG records in the cardiograph until the directory is full (requires at least one stored ECG to function). This button fills the directory with records. The ELI 380 must have an ECG record in order to perform this function. Battery Info ELI 380 communicates with the Lithium Ion batteries’...
  • Page 106: Enter Serial Number

    This button allows the ability to modify the serial number. This screen is password protected. USB Device After connecting ELI 380 via a USB device to a computer, this button activates USB device mode, where user can access ELI 380 files on the computer.
  • Page 107 SECTION 12...
  • Page 108: Communication Options

    USBD Mount to Windows PC (USB Device option) The ability to allow the ELI 380 to be recognized by a computer as a USB memory device is always enabled on the ELI 380. This is only available through the Service menu.

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