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RockAIR
Owner's Manual v2.0
TracPlus Global Ltd
Level 4, 1 Bond Street,
PO Box 1466
Dunedin 9054
New Zealand
0800 872 275 (New Zealand)
1800 330 740 (Australia)
sales@tracplus.com
support@tracplus.com

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  • Page 1 RockAIR Owner’s Manual v2.0 TracPlus Global Ltd Level 4, 1 Bond Street, 0800 872 275 (New Zealand) PO Box 1466 1800 330 740 (Australia) Dunedin 9054 sales@tracplus.com New Zealand support@tracplus.com...
  • Page 2: Table Of Contents

    Overview of the RockAIR Installation of the RockAIR Activating the RockAIR International Roaming Basic Operations Advanced Operations LED light indicators Using the RockAIR with an iOS device Troubleshooting Overdue and Distress Monitoring options Viewing your tracking About the battery Compliance...
  • Page 3: Overview Of The Rockair

    Overview Thank you for your purchase of a RockAIR. We are confident that you will find the RockAIR to be an invaluable addition to your operations to improve safety, communication and operational effectiveness. With correct use, your RockAIR should provide years of reliable service. This manual sets out important information crucial to the correct installation and operation of your RockAIR so that you get the very best results from your investment.
  • Page 4: Specifications

    Specifications Power/Suspend button Iridium external SMA connector (optional) Power/Suspend LED indicator GPS external SMA connector (optional) Monitor button Cellular external SMA connector (optional) Monitor LED indicator Sensor cable connector External Power LED indicator Power cable connector Bluetooth LED indicator MicroUSB port Mark LED indicator SD card slot (under sleeve) Mark button...
  • Page 5 Dimensions 100mm x 119mm x 25mm (3.9” x 4.7” x 1.0”) Weight 210gm (8 oz) Connectors 4-way Molex Micro-Fit (power) 6-way Molex Micro-Fit (input sensors) Optional SMA for external antennas Inputs Four membrane push buttons USB serial Bluetooth Five configurable digital inputs Sensors Accelerometer Thermometer...
  • Page 6 Capabilities Tracking • Transmit regular position reports via Iridium satellite network • Transmit regular position reports via terrestrial cellular networks • Automatically switch between satellite and cellular networks based on coverage • Manually suspend tracking and automatically resume Automated Monitoring •...
  • Page 7 Forms (connected device required) • Complete and send custom forms to mapping software Logging • Position and diagnostic information recorded each second to removable MicroSD card (included)
  • Page 8: Installation Of The Rockair

    Installation of RockAIR Aviation use TracPlus does not hold any STCs or TSOs for the RockAIR. The RockAIR should be installed in accordance with the requirements of the operator and the intended use. Installation of the RockAIR is at the discretion of a duly licensed Aircraft Maintenance Engineer or Aircraft Maintenance Technician (AME/AMT).
  • Page 9 (not included) so that the clip will not detach during an impact event. ¹ The RockAIR will not operate correctly on the glare-shield of an aircraft fitted with electrically heated windows as the fine wire mesh prevents the transmission of radio signals.
  • Page 10 RockAIR clicks into place. To remove the RockAIR from the mounting clip, move the top of the right side of the clip away from the RockAIR and lift the RockAIR clear.
  • Page 11 Before operational use, the RockAIR should be fully charged using either the USB connector and an adapter capable of providing at least 1.3A @ 5vDC. When used in this way, the RockAIR must be manually turned on and off using the green Power/Suspend button.
  • Page 12 Using Neutral Density filters All LED’s on the RockAIR are NVG compatible with wavelengths less than 590 nanometers. In some situations, the lowest level of brightness may still cause halo effects in NVG equipment. Should this occur, pre-cut Neutral Density (ND) filters³ can be applied by carefully removing them from the backing film and applying them over the LED’s.
  • Page 13: Activating The Rockair

    Activating the RockAIR As a satellite and cellular networked device, your RockAIR needs to be activated before it can be used. For your protection, each RockAIR is shipped deactivated. To activate your RockAIR, visit www.rockair.aero/activate and follow the instructions provided.
  • Page 14: Basic Operations

    Distress alert, based on your preferred Distress Notification option (page 22). ⁴ The RockAIR does not completely power down when inactive. It changes to a very low power consumption “sleep” mode using the internal battery.
  • Page 15 If automated monitoring has been requested for a flight or trip, it is essential to cancel monitoring at the successful conclusion of that flight or trip. If you turn off the RockAIR without cancelling monitoring, an Of Concern and subsequent Overdue notifications will be sent to your ICE contacts.
  • Page 16 RockAIR using the internal battery. To activate distress mode (if necessary), press Distress/Distress Cancel once. Fully charged and with a good view of the sky, the RockAIR can transmit a satellite message each minute for up to 8 hours. This will be affected by satellite coverage, cellular coverage, reporting rate, connected devices, temperature, weather and other external factors.
  • Page 17: Advanced Operations

    (see Distress alerts). GPS logging The RockAIR will by default log GPS position information every second to a .gpx file on the removable SD card. These files can be accessed by either: Connect the RockAIR to a laptop or computer •...
  • Page 18: Led Light Indicators

    LED light indication guide LED Legend 1. Power/Suspend Tracking Off Flashing Tracking Suspended Tracking On 2. Monitor Monitor Off Requesting monitoring on/off Monitor On 3. External Power Device Off Battery Power External Power 4. Bluetooth No device connected Bluetooth device connected 5.
  • Page 19: Using The Rockair With An Ios Device

    2. Ensure the RockAIR is turned on and within Bluetooth range (up to 30’) 3. Start TP Connect 4. Tap Connect to Device 5. If presented with a list of RockAIR’s, choose the RockAIR that you wish to connect to 6. If asked for a PIN number, enter 1234 and tap...
  • Page 20 Any replies larger than 160 characters, sent in HTML format, containing images or with attachments will not be delivered. Sending messages to a cell phone To send a text message to a cell phone, ensure TracPlus Connect is connected to your RockAIR. Tap the Messages icon, and then tap the + icon.
  • Page 21 RockAIR settings away from the default settings. To configure your RockAIR, ensure your iOS device is connected to your RockAIR and press the Configure icon in TracPlus Connect. Locate and tap the setting to be changed, then tap on the desired value.
  • Page 22: Troubleshooting

    LED indicators flash three times. The RockAIR will reset and then shutdown with an audible tone. Some early versions of the RockAIR require all four buttons to be held down for 10 seconds to reset. This does NOT change the configuration of the device. To reset the RockAIR to the default settings, use the TP Connect application, or contact TracPlus.
  • Page 23: Overdue And Distress Monitoring Options

    If no ICE contact can be Notify ICE contacts via SMS via SMS to all ICE contacts. SMS within five minutes... order until answered. contacted, TracPlus will Call after five mins if no reply escalate to authorities Escalate to authorities as appropriate.
  • Page 24: Viewing Your Tracking

    TracPlus Pro is a fully featured desktop application and is intended for the professional or corporate user. TracPlus Pro requires Windows 7 or newer. It can also be used on an Apple Mac when used with Boot Camp, Parallels Desktop, VMWare Fusion or similar.
  • Page 25: About The Battery

    TracPlus is not responsible for any failure of a modified RockAIR to operate correctly when disconnected from external antennas. Shipping As a “battery contained in equipment” device, the RockAIR can be shipped by air when a UN3481 label is affixed. This label is available from www.tracplus.com/un3481 A Lithium Battery Safety Document may be requested when shipping via air.
  • Page 26 Do not dispose of the RockAIR or any components in fire • Do not use the RockAIR after it has been punctured or subject to significant impact • Immediately discontinue use of the RockAIR if any odour is detected during operation or charging The RockAIR contains a Li-Ion Polymer battery.
  • Page 27: Compliance

    1999/5/CE • Por medio de la presente Rock Seven Mobile Services Ltd, declara que el RockAIR cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE •...

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