Samsung - Samsung Galaxy Amp Prime 3 User Manual

Samsung+

Samsung+ allows you to access live customer
support, view device diagnostics, and learn about
your registered Samsung devices. For support, visit
samsung.com/us/samsung-plus.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung+.
3. Follow the prompts to log in with either a
Samsung account or a Google Account.
Apps
Plus help
The plus icon is at the bottom of every screen to
provide you quick access to the help you need.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung+.
3. Tap Plus for the following options:
• Search: Enter keywords to find the
information you need.
• Community: View community boards where
you can ask questions and give answers to
other Samsung users.
• Text chat: Chat with an automated support
system by texting.
• Call us: Start a phone call with customer
service.
• Video chat: Start a video call with customer
service.
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