Troubleshooting Guide - Breg polar care cube Operating Instructions

POLAR CARE CUBE
Usage Tips
1. Use cubed or chunked ice for optimal performance.
2. It is recommended to drain the Cold Therapy Pad between uses. To drain the pad, hold the Cold Therapy Pad upright with the
hose pointed toward the ground. Depress the black plunger and allow water to drain out of the pad.
Skin
3. You may disconnect the Cold Therapy Pad from the unit without removing the pad from the affected area by depressing the silver
ELECTRICAL SAFETY
tabs on the hose coupling and gently pulling the hoses apart. The Breg Polar Care Cold Therapy Pad and unit will seal itself and
Like all electrical products, you must follow precautions to
will not leak. Note: Some dripping during release is normal.
avoid electrocution, re, burns, or other injuries. Supervise
4. DO NOT RUN PUMP WITHOUT WATER! The pump in this unit is designed to run with water. Running the unit without water will
children and invalids near this product to ensure that these
cause permanent damage to the pump.
precautions are followed.
5. Unplug unit before removing lid.
Keep electrical connections dry
Even though the Polar Care unit is designed to hold and pump
water, the electrical connections at the power outlet and from

Troubleshooting Guide

the power cord to the Polar Care unit are not waterproof and
Problem: Pump not running, water not flowing to pad, or pad not cold.
must be kept dry.
• Do not handle the transformer or electrical cord with wet
Possible solutions:
hands.
• Use larger ice for optimal performance.
• Always keep the unit in a place where the connections will
• Allow 10 minutes for flow and pressure to stabilize.
not fall into water (e.g., a tub, sink, etc.).
• Ensure power outlet is working and plugs are fully engaged.
• Do not use outdoors.
• Ensure unit has both ice and water.
If the electrical connections fall into water, do not touch
• Ensure hose is not kinked.
any wet part of the product. Unplug only at dry electrical
connections.
• Disconnect and reconnect the pad and unit.
• Release air by depressing the black plus-shaped part inside the unit connector.
Avoid ammables and oxidizers
Note: water may be released.
Do not use in places with ammable vapors or gasses (for
• Place unit on a table or other raised surface.
example, ammable
• Decrease tension of bandages or straps around the pad.
or other oxidizers (for example, nitrous oxide).
• Remove pad and lay it flat. Allow pad to fill; reapply.
Use a grounded outlet
• Clean filter: Disconnect pad. Remove unit lid. Pull filter cap from bottom of lid. Remove foam filter. Rinse
Connect this product to a properly grounded
filter cap and filter to remove clogs. Reassemble (Fig. 1). outlet only.
Protect the power cord and transformer
Problem: Condensation
• Keep the cord and transformer away from heated surfaces.
• Set up and use this equipment in a low traffic location away
Possible solutions:
from children and pets.
• Wrap material over pad and hose to minimize air exposure.
Never operate this product if it has a damaged cord,
Protect the wound site by using a sterile dressing with waterproof barrier.
•
transformer, or plug. If the cord, transformer, or plug is
damaged, unplug and contact Breg Customer Care,
Problem: Unit is leaking
hands.
(800) 321-0607.
Possible solutions:
Start the product
not fall into water (e.g., a tub, sink, etc.).
• Disconnect unit connector. Ensure metal tabs are pressed down; reconnect (Fig. 2).
Use only the transformer provided with
• Apply lubricant to o-rings of connectors.
Cold Therapy unit, to meet the requirements of UL 60601-1.
If leaking continues, or if a leak is detected in the pad or unit lid, stop using the unit and contact
•
With dry hands, connect the transformer to the electrical
Breg Customer care at 1-800-321-0607 or +1-760-795-5440.
connection located on the top of the cooler. Next, plug the
transformer into an appropriate electrical outlet. The unit will
automatically start running at this point.
Cleaning
Unplug to stop the product when not in use
After use, empty and dry the unit with a soft cloth. Warm water and mild detergent may be used occasionally
Unplugging the Polar Care unit turns it o . Always unplug
to clean the pump and tubes.
immediately after use. Never leave it plugged in while
unattended.
anesthetics), high oxygen concentrations,
Electromagnetic Interference
This Polar Care unit may cause electromagnetic or other Scan QR code for Breg's
Cube instructional video.
interference with other electrical devices. To check whether the
Polar Care unit is interfering with another device, unplug the
Breg.com/PCC
Polar Care unit. If this corrects the problem, move the Polar
Care unit or other device, or use an outlet on a di erent circuit.
© 2016 Breg, Inc. All rights reserved. AW-1.96015 Rev C 02/16
Polar Care is a registered trademark and Cube is a trademark of Breg, Inc.
from children and pets.
anesthetics), high oxygen concentrations,
Grounded
Outlet
the Breg Polar Care
Grounded
Outlet
Tips and Trouble Shooting
TROUBLESHOOTING GUIDE
Pump not running
Water not owing to the pad
Pad is not getting cold
1. Make sure the transformer is plugged into the wall outlet.
2. Con rm that the ice and water are lled to the indicated
levels.
3. Make sure there are no kinks in the pad.
4. Gently pull on the blue tube to make sure the tube/pad
junction is straight.
5. Remove the pad from the treatment
site and ll it while the pad is lying
at; then reapply.
6. Con rm that the pad couplings are
securely attached to the unit.
Listen for the double clicks
(Figure 1) to con rm the pad
couplings are securely attached.
7. Remove cap, which contains
the foam lter, from the
bottom of the pump (Figure 2)
and clean out any debris.
TROUBLESHOOTING GUIDE
Replace cap ensuring the
Pump not running
foam lter is in place.
Water not owing to the pad
Pad is not getting cold
1. Make sure the transformer is plugged into the wall outlet.
2. Con rm that the ice and water are lled to the indicated
Leaks
levels.
Note: Some condensation on the lines, controller, and pads is
unavoidable, especially in warmer climates.
3. Make sure there are no kinks in the pad.
1. If using a Breg Polar Care Cold Therapy unit with a detach-
4. Gently pull on the blue tube to make sure the tube/pad
able Cold Therapy Pad, and a leak exists (other than conden-
junction is straight.
sation on the lines) disconnect the pad couplings. Make sure
5. Remove the pad from the treatment
the silver tabs on the couplings are depressed before
site and ll it while the pad is lying
reconnecting the pad to the pump hose; then con rm both
at; then reapply.
sides of the coupling are properly clicked in.
2. If the coupling continues to leak or a leak is detected in the
6. Con rm that the pad couplings are
pad itself, stop using it and call Breg Customer Care at
securely attached to the unit.
(800) 321-0607.
Listen for the double clicks
(Figure 1) to con rm the pad
couplings are securely attached. DISPOSAL
7. Remove cap, which contains Dispose of product according to local regulations.
the foam lter, from the
bottom of the WARRANTY pump (Figure 2)
and clean out any debris.
Breg, Inc. warrants that this product is free from defects in
Replace cap ensuring the
workmanship, materials, and tness for use for 180 days from
foam lter is in place.
initial purchase under normal use for which it was intended
if it has been properly used under direct supervision of a
licensed health care practitioner. Breg, Inc. ' s obligation under
this warranty is limited to the replacement or repair of any
defective part or parts of this product. All express or implied
warranties, including the warranty of merchantability and
Leaks
tness for a particular purpose, are limited to the actual
Note: Some condensation on the lines, controller, and pads is
warranty period set forth above. No other warranty, express
or implied, is given and no affirmation of or by seller, by
unavoidable, especially in warmer climates.
words or action, will constitute a warranty.
1. If using a Breg Polar Care Cold Therapy unit with a detach-
Page 2 of 2
able Cold Therapy Pad, and a leak exists (other than conden-
sation on the lines) disconnect the pad couplings. Make sure
( g. 1)
( g. 2)
(Fig. 1)
(Fig. 2)
( g. 1)
( g. 2)
Breg, Inc.
2885 Loker Ave E
Carlsbad, CA 92010 USA
Toll Free Tel: 1-800-321-0607
Local: +1-760-795-5440
Fax: +1-760-795-5295
www.Breg.com
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