Troubleshooting - Geo Cosy Installation Instructions Manual

Troubleshooting

Is Cosy compatible with this hot water system?
Cosy support hot water in either Y-Plan or S-Plan configurations where a hot water tank is
present.
The LED on the switch is red - what is the problem?
The LED on the switch is red when:
• The firmware on the switch is being updated by the hub. This is normally the case when the
switch is first installed.
• The switch has lost pairing with the hub. The switch comes pre-paired, which can occur if
the middle button has been held for many seconds. Try and turn the switch power off and
then on.
How do I re-pair the system?
The Cosy system comes pre-paired. To re-pair the system:
• On the display, press and hold the bottom button (O) and then press the reset button on
the base of the unit. Keep holding the O button until the display shows UNPAIRED DISPLAY.
• Press and hold the link button (
• On the display, press the top button (
SWITCH ERROR if the switch is also unpaired).
• Press and hold middle button on the switch for 5 seconds - link LED (
• Press and hold the link button (
• Once all the systems have properly paired, all link LEDs should be green and the display will
be showing the current temperature.
) on the hub for 3 seconds - LED will be flashing amber.
f
) - the display will show the temperature (or
d
) on the hub again for 3 seconds - LED will be amber.
f
9
) will flash red.
f