Troubleshooting - Ion Technologies Sumpro Operation Manual

Ion Technologies Sumpro
Battery Back-Up

Troubleshooting

Please read the following before calling in for technical
support as these are the most common, and easiest
to rectify, issues that may occur with your Sumpro
unit.
System says that the batteries are too low
1. Check the age of the batteries.
a. We recommend
replaced every 3 years to insure optimum
performance
b. Batteries must be the same age, make and
model in order for the Sumpro
properly.
2. If using a wet battery, check water levels.
Normal Operation LCD Displays
LCD Display
1
Sumpro Status
NORMAL
2
Sumpro Status
BATTERY BACKUP
3
Sumpro Status
BATTERY CHARGING
4
Input Voltage
120V
5
Battery Current
15.0 A
6
Output Current
5.0 A
www.ionproducts.net
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that batteries be
to function
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The unit is operating off of AC Line
power and is functioning normally.
The unit is in DC mode and running
off of power provided by attached
batteries.
The unit is charging the batteries.
The input voltage when running off
of AC power from the utility.
Current going to the batteries
during charging.
Current going to the connected load
while in DC mode.
OPERATION MANUAL
Dated: 08/18/2017
Document Name: SUMPRO_100_OM
3. Clean all battery connections and leads with a
wire brush or sand paper. Even new batteries
could have a slight coating on the connections
that could cause issues. Ensure that battery
terminal screws are tightened to 75 pound
inches.
4. Check fuse link for blown fuses.
The system is stuck in a fault that won't clear
1. Reboot the system
a. While in AC mode, disconnect the positive
(+) red wire from the battery terminal
b. Unplug the Sumpro
c. Wait a few minutes and plug the Sumpro
back into the wall outlet
d. Within 30 seconds, reconnect the positive
(+) red wire to the battery terminal
Description
Page 8 of 12
from the wall outlet
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Remedy
Normal
Normal
Normal
Normal
Normal
Normal
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