IDEAL Touch Connect Installation Manual
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IDEAL Touch Connect Installation Manual

Connected wireless room thermostat for ideal logic combi c; ideal vogue gen 2 combi; ideal logic max combi c; ideal vogue max combi
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See also: User Manual

Installation guide

Connected wireless room thermostat
Logic Combi C / Vogue Gen 2 Combi
Logic Max Combi C / Vogue Max Combi

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Summary of Contents for IDEAL Touch Connect

  • Page 1: Installation Guide

    Installation guide Connected wireless room thermostat Logic Combi C / Vogue Gen 2 Combi Logic Max Combi C / Vogue Max Combi...

  • Page 3: Table Of Contents

    Thermostat location guidelines ................5 Location guidelines ....................... 6 Installation ........................8 Boiler transceiver ......................12 Ideal Touch app ......................13 Gateway pin ........................13 Using the Ideal Touch thermostat ................. 14 Default times ........................14 Troubleshooting ......................15 Battery replacement ....................16 Warranty ...........................17...

  • Page 4: Introduction

    Introduction Welcome to the Ideal Touch Connect installation guide. This guide is designed to lead you through a straight forward installation and setup. It is advisable to read through all steps before starting the installation. User guide, Quick Start guide and FAQs can be found at www.idealboilers.com.

  • Page 5: Ideal Touch Kit Contents

    Ideal Touch kit contents E. Boiler transceiver USB lead A. Touch thermostat Batteries (AA) K. Ethernet cable B. Mounting bracket cover G. Screws and plugs L. Instructions C. Mounting bracket H. Gateway M. SAP registration label D. Desktop stand USB power plug...

  • Page 6: Location Guidelines

    Location guidelines Gateway Touch The thermostat and the gateway must be more than 1 (min) metre away from other wireless devices such as wifi boosters, cordless phones, and mobile Wi-fi Phone phones. booster Boiler The gateway and the thermostat must be forward of the front plane of the boiler by at least 1 metre.
  • Page 7 Location guidelines There must be no more than a total of 3 walls and ceilings between the boiler and the gateway, and between the boiler and the thermostat. There must be no walls running along RF path from the boiler RF Path to the gateway or the boiler to the thermostat...

  • Page 8: Installation

    Installation Turn off the electrical power to the boiler. Remove the blanking plate by carefully inserting a small flat bladed screwdriver into the slot situated centrally at bottom of blanking plate. B la nk in g Remove link wire plug & keep in a Link P la te Plug...
  • Page 9 Installation Ethernet cable white (supplied) Gateway power cable (supplied) DO NOT CONNECT POWER TO THE GATEWAY AT THIS STAGE 3 pin plug (supplied) Gateway (supplied) Homeowner wireless router (not supplied) Locate the gateway adjacent to the Connect the Gateway power house wireless router and connect cable and 3 pin plug together, the supplied ethernet cable from...
  • Page 10 Installation Wait for the screen shown on the left to be displayed. (In the unlikely event that this screen is not shown CONNECTING TO within 20 seconds, electrically BOILER isolate the boiler, remove one battery and repeat from step 8.) Set system time 20.5 00 00...
  • Page 11 Installation Ethernet cable white (supplied) Gateway power cable (supplied) Gateway (supplied) Wireless router (not supplied) 3 pin plug Gateway LED (supplied) indication Immediately power up the gateway, and after the LED initialisation sequence (approx 1 min) the gateway LED will go green indicating that it has successfully connected.

  • Page 12: Boiler Transceiver

    Boiler transceiver Below are the descriptions of each light on the front of the boiler transceiver. When illuminated green; RF connection Boiler transceiver connected to thermostat and boiler transceiver connected to gateway Power Power is being supplied to the boiler transceiver Opentherm connection Opentherm signal to the boiler is working correctly Note.

  • Page 13: Ideal Touch App

    Download and install the Ideal Touch app onto the householders phone. (Available on Google Play or the Apple app Store.) A web application is also available at https://app.idealtouch.co.uk Open the Ideal Touch app, tap on create an account and follow the in-app instructions. Smart phone / tablet Minimum operating...

  • Page 14: Using The Ideal Touch Thermostat

    Using the Ideal Touch thermostat Tap to access BACK MAIN MENU Rotate to boost main menu temperature OVERRIDE HEATING HELP & Flame symbol HEATING SCHEDULE SETTINGS indicates heating on 20.5 Tap to change Actual room operating mode temperature Target room...

  • Page 15: Troubleshooting

    Troubleshooting Terms Definition Radiators won’t Check the Touch thermostat is not set to ON. switch off Rotate the outer wheel anti-clockwise until target tem- perature is below the actual temperature. Radiators won’t Check that the Touch thermostat is set to ON or Auto. If switch on set to Auto, check you are within a scheduled on period (flashing blue tappits)

  • Page 16: Battery Replacement

    Battery replacement Batteries should operate for approximately 18 to 24 months. Only good quality alkaline batteries are to be used. If the batteries run out then central heating and hot water will continue to operate during the set time periods but room temperature control will become less accurate. Un-clip the thermostat from its cradle by sliding the Touch thermostat upwards.

  • Page 17: Warranty

    Warranty All Ideal Touch Controls offer customers the comfort of a 12 month Ideal warranty, subject to the following terms and conditions. During the period of the warranty we will replace free of charge, where it suffers a mechanical or an electrical breakdown as a result of defective workmanship or materials, subject to the following conditions and exclusions;...
  • Page 18 Ideal Boilers Ltd P.O. Box 103, National Avenue Hull, HU5 4JN. www.idealboilers.com For more detailed installation instructions and user guide see www.idealboilers.com SCAN HERE FOR FURTHER HELP Consumer Helpline T: 01482 498660 Technical Helpline T: 01482 498663 216091 A01...

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