V
F
OS TV
ERIZON
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1
ST
I
B
NSTALL
ATTERIES
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EMOTE
ONTROL
Install two new AA batteries.
Make sure they are oriented
correctly. To test if the
batteries have been installed
correctly, press a few keys on
the remote. One of the Device
Keys [DVD, AUX, TV, STB]
on the top of the remote will
flash briefly when you press a
key.
2
ND
G
K
ET TO
NOW
Y
R
OUR
EMOTE
Your remote is now ready to
control your FiOS TV Set Top
Box (STB). To start, try the
following.
Make sure the remote has a
clear, direct and unobstructed
view of any device you want to
control.
•
Turn on your TV.
•
Press the STB key on the
top of the remote to make
sure you are in FiOS TV
"STB Mode."
•
Press the CH+ key to see
the next higher channel.
•
Press 5 - 0 then OK to tune
to channel 50.
•
Press Last to return to the
last channel.
•
Press Info to see
information about the
current program. Press
Exit to return to TV
watching.
•
Press Guide to see a list of
TV programs. Press Exit to
return to TV watching.
For additional information
•
about your FiOS TV
Press the Menu key to
service and your remote,
launch the FiOS TV Main
go to
Menu. From the Main
verizon.com/fiostvhelp
Menu you can access all
the features of your FiOS
TV service.
•
Press
,
, , and
For video instructions, press
to navigate through this
the Menu key on your remote
menu. We suggest that you
then select Help on the Main
become familiar with all the
Menu
options on the Main Menu.
To select any item, press
Verizon Customer Support
OK. Press Exit at any time
888-553-1555
to return to TV watching.
with the brand of TV you have.
You are probably already
In addition to your STB and
familiar with most of the keys
TV, your remote can also
on the remote; however, there
control two additional devices,
may be a few which are new
for example, a DVD player and
to you.
an audio receiver.
This is called "programming
•
the remote." If you don't want
Options displays extra
to control devices other than
options or provides help
your FiOS TV STB, you do not
based on what you are
need to program the remote.
doing.
•
Favorites displays your list
H
OW TO
of favorite channels. (The
R
EMOTE
first time you press the key,
you will be invited to set up
We will use the example of
your favorite channels.)
programming your remote to
•
On Demand displays a list
control a TV. The procedure is
of movies and other types
the same for DVD players and
of programs you can watch
audio receivers.
at any time.
•
1. Look up your TV make in
Press Widgets to access
the TV code listing on the
local weather, traffic and
other side of this sheet.
other information.
2. Circle the first 4-digit
number displayed for your
If you have a STB with a
make of TV.
built in DVR...
3. Turn on your TV.
4. Press and hold the TV key.
•
5. While holding down the TV
displays your list of
key, press the OK key.
recorded programs.
6. Release both keys. The
•
Device Keys will blink
is a rocker button,
twice.
7. Enter the 4-digit TV code
press the lower half of the
you circled. The TV key will
button
to pause the
blink 3 times.
program. Press upper half
8. To test to see if this was
the correct code, point the
of the button
to
remote at your TV and
continue to play from
press Power. If the TV
where you left off.
turns off, you have
•
successfully programmed
jumps back a few
your remote.
seconds in the program
9. If the TV did not turn off,
you are watching.
repeat all the steps with the
•
If you are watching a
next code in the list.
10. For future reference,
recorded program,
underline the code that
jumps forward in the
worked for you.
program.
•
records the current
Note: If some of the keys on
program.
the remote do not operate
your TV as you would expect,
3
RD
P
Y
ROGRAM
OUR
then you can try the next code
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in the list for your brand of TV.
EMOTE
keys
To program the remote to
Your new remote control
control a VCR or DVD player,
comes from the factory ready
press and hold the DVD key,
to control your FiOS TV
instead of the TV key, in step
service. However, VOL+,
4 and 5. To program an audio
VOL- and MUTE will not work
receiver, press and hold AUX
until you program the remote
instead.
Note: You can assign a DVD
or VCR to the DVD key. The
AUX key is reserved for audio
receivers, amplifiers and VCR.
Note: The remote will exit
programming mode after 20
seconds if no key is pressed.
W
N
HAT IF
ONE OF THE
C
W
?
ODES
ORKED
P
Y
ROGRAM
OUR
If none of the codes worked,
try the following procedure.
(As before, we will use the
example of a TV. For other
devices use the appropriate
Device Key instead of the TV
key in step 2 and 3.)
1. Turn on your TV.
2. Press and hold the TV key.
3. While holding down the TV
key, press OK.
4. Release both keys. The
Device Keys will blink
twice.
5. Press 9 - 2 - 2.
6. Point the remote at the TV.
7. Press
.
8. Press
. Every time you
press
the remote
sends out a new power-off
command to the TV. Keep
pressing
until the TV
turns off. (You can press
to go back.)
9. When the TV turns off, you
have found the right code.
Press OK to store this
code.
Note: There are over 200 TV
and DVD codes. The most
common codes are tried first,
but you may still need to press
over 200 times to find the
right code. If you reach the
end of the list of codes the
entire remote will flash twice
and return to normal
operation. You can exit
programming at any time by
pressing Exit.
people will want the remote to
S
M
WITCHING
ODES
work. However, you can
change how the Volume Keys
Press a Device Key on top of
work.
the remote to switch modes.
For example, to control your
If you always want the Volume
DVD player, press DVD. To
Keys to control the AUX device ...
return to your FiOS TV STB
box, press STB. Pressing the
Some people may want to
TV, DVD or AUX key is like
always adjust the volume
picking up the remote for that
using their AUX device
device.
(typically a home theater
receiver) regardless of the
Note: When you press Guide,
mode they are in.
Widgets, On Demand,
Favorites, FiOS TV, or DVR
1. Press and hold the STB
the remote assumes you want
key.
to control the STB and will
2. While holding down the
automatically switch you to
STB key, press OK.
STB mode.
3. Release both keys. The
Device Keys will blink
T
C
K
twice.
HE
HANNEL
EYS
4. Press 9 - 5 - 5. The STB
key will blink twice.
CH+, CH- and Last control the
5. Press AUX. The AUX key
Set Top Box (STB) even after
will blink 3 times to indicate
you press the TV, DVD or
success in programming.
AUX Device Key. This is the
way most people will want the
Note: To return to controlling
remote to work. However, you
the volume via the TV, press
can change the way the
TV in step 5. If you want to
Channel Keys work so that
control the volume through
when you press a Device Key,
any device (by pressing a
the Channel Keys will operate
Device Key, then a Volume
the selected device.
Key), press OK in step 5. This
will also control the volume of
If you want the Channel Keys to
control different devices ...
your STB in STB mode.
1. Press and hold the STB
T
P
K
HE
OWER
EY
key.
2. While holding down the
Power turns on or off both
STB key, press the OK
your STB and TV when you
key.
are in STB mode. (If you have
3. Release both keys. The
a DVR STB, the DVR will
Device Keys will blink
continue to record scheduled
twice.
programs when off.) However,
4. Press 9 - 6 - 6. The STB
you can re-program how the
key will blink twice.
Power Key works.
5. Press OK. The STB key
will blink 3 times to indicate
If you want the Power Key to
success in programming.
control multiple devices at once...
Note: To return to controlling
1. Press and hold the STB
the channel via the STB only,
key.
press STB in step 5.
2. While holding down the
STB key, press OK.
T
V
K
3. Release both keys. The
HE
OLUME
EYS
Device Keys will blink
twice.
VOL+, VOL- and Mute always
4. Press 9 - 7 - 7. The STB
control the TV volume even
key will blink twice.
when you are in STB or DVD
5. One after the other, press
modes. (However, the Volume
each Device Key you want
Keys will always control the
the Power Key to control in
AUX device when in AUX
mode.) This is the way most
the order you want them to
turn on or off.
6. Press OK when done. The
STB key will blink 3 times
to indicate success in
programming.
For example, to program the
Power Key to turn on or off
your TV, AUX and STB, in that
order, with one press of
Power, press [STB+OK],
[9-7-7], [TV], [AUX], [STB],
[OK].
If you want the Power Key to
control only one device at a time...
If you find that your TV and
STB do not always turn on or
off together as expected, then
you should program your
remote to power your devices
separately.
1. Press and hold the STB
key.
2. While holding down the
STB key, press OK.
3. Release both keys. The
Device Keys will blink
twice.
4. Press 9 - 7 - 7. The STB
key will blink twice.
5. Press OK. The STB key
will blink 3 times to indicate
success in programming.
To power any device, you will
need to press the appropriate
Device Key, then the Power
Key.
R
-S
R
E
ETTING THE
EMOTE
Note: All previous
programming will be lost.
To reset the remote to the
original factory defaults do the
following.
1. Press and hold the STB
key.
2. While holding down the
STB key, press OK.
3. Release both keys. The
Device Keys will blink
twice.
4. Press 9 - 0 - 0. The STB
key will blink 3 times to
indicate success in
programming.
Need help?
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