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Vertiv Avocent Installer/User Manual

Universal management gateway appliance
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  • Page 1 Avocent® Universal Management Gateway Appliance Installer/User Guide...
  • Page 2 Technical Support Site If you encounter any installation or operational issues with your product, check the pertinent section of this manual to see if the issue can be resolved by following outlined procedures. For additional assistance, visit https://www.VertivCo.com/en- us/support/.

  • Page 3: Table Of Contents

    3.5.1 Port requirements 4 Web User Interface 4.1 Web UI Overview 4.2 Using the Sidebar 4.2.1 Admin role 4.2.2 Operator role 4.2.3 User role 4.3 Tabs 4.3.1 Targets 4.3.2 Sensors Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 4 5.10.1 Backing up and restoring appliance configuration 5.11 USB Devices 5.12 Sensors 5.12.1 Com Digital Input 5.12.2 Digital inputs 5.12.3 Environment 5.12.4 RS485 environment sensor 5.12.5 PDU Temperature Sensors Delta 6 Monitoring 6.1 Notification destinations 6.1.1 SNMP Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 5 7.7 Accessible Targets 8 Sensors and Events 8.1 Sensors 8.2 Events 8.2.1 Fan 8.2.2 Temperature 8.2.3 Power 8.2.4 CPU and disk usage 9 Appendices Appendix A: Technical Specifications Appendix B: Installation Checklist Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 6 Appendix F: Troubleshooting SPs Appendix G: Appliance Troubleshooting Appendix H: Troubleshooting From the Appliance Shell Appendix I: IP Masquerading for 1-to-1 NAT Appendix J: Firewall and NAT Configuration Scenarios Appendix K: Video Resolution Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 7: Product Overview

    1 PRODUCT OVERVIEW The Avocent® Universal Management Gateway appliance serves as a single point for secure local and remote access and administration of target devices. The Avocent® Universal Management Gateway appliance supports secure remote data center management and out-of-band management of IT assets from any location worldwide. It provides keyboard, video and mouse (KVM) capabilities and can also remotely perform server management tasks, including power control and console access, on managed target devices.

  • Page 8: Web User Interface (Ui)

    When a port is in serial mode, the amber LED will be illuminated. The appliance will assign the console port class by default and auto-detect whether to apply the Avocent® or Cisco® soft pinout. The speed, flow control, parity and data-size are all predefined for connectivity to standard RS232 server consoles but can be modified on a per-port basis.

  • Page 9: Security

    1.1.11 Control of virtual media and smart card-capable appliances The Avocent® Universal Management Gateway appliance allows you to view, move or copy data located on virtual media to and from any target device. Manage remote systems more efficiently by allowing operating system installation, operating system recovery, hard drive recovery or duplication, BIOS updating and target device backup.
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  • Page 11: Installation

    2 INSTALLATION Before installing your Avocent® Universal Management Gateway appliance, refer to the following list to ensure you have all items that shipped with it, as well as other items necessary for proper installation. 2.1 Supplied with the Appliance •...

  • Page 12: Cabling Installation, Maintenance And Safety Tips

    CAUTION: This appliance contains an internal battery that is used for the real-time clock. This battery is not a field replaceable item, and replacement should not be attempted by a user. If real-time clock errors occur and the battery is suspected, visit http://www.VertivCo.com/support or contact the Vertiv™ Technical Support location nearest you.
  • Page 13 Management Gateway 4000 and 6000 appliances, all ports are autosensing. On the Avocent® Universal Management Gateway 2000 appliance, the eight ports on the left are autosensing and the other 32 are dedicated. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 14: Connecting Targets

    Use a UTP cable and a DB9 or DB25 console adaptor, as needed, to connect a serial target to an autosensing port on the appliance. The appliance supports both the Avocent® and Cisco® serial port pinout configuration. The port will autosense the pinout. To connect serial devices and PDUs: Make sure the crossover cable used to connect a device has the same pinout type that is configured in the software for the port (either Avocent®...

  • Page 15: Turning On The Appliance

    The LED illuminates amber if a fault condition occurs, such as power supply failure, elevated ambient temperature or fan failure. The LED will continue to illuminate amber as long as the failure persists. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 16: Rear Panel Ethernet Connection Leds

    The appliance may be accessed through the CLI, console or Ethernet ports. All terminal commands are accessed through a terminal or PC running terminal emulation software. NOTE: To configure the appliance using Avocent® DSView™ software, see the Avocent® DSView™ 4 Management Software Installer/User Guide. To configure using the appliance's web UI, see Administration on page 23.
  • Page 17 Figure 2.5 Typical Avocent® Universal Management Gateway Appliance Configuration Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 18: Using Telnet Or Ssh To Access A Serial Target

    Table 2.3 Typical Avocent® Universal Management Gateway Appliance Configuration Descriptions ITEM DESCRIPTION ITEM DESCRIPTION Power supplies DSView server Ethernet connection Remote authentication User PC client External sensors connection USB media Autosensing ports for serial or service processor targets RJ45 serial setup port UMIQ module for KVM connection...
  • Page 19 -l [username:TCP_Port_Alias] [hostname | IP_address] To close an SSH session: At the beginning of a line, enter the hotkey defined for the SSH client followed by a period. The default is ~. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
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  • Page 21: Initial Appliance Setup

    RJ45 to DB9F adaptor to connect a terminal or workstation to the CLI Setup port. Terminal settings are: 9600, 8, N and 1 with no flow control and ANSI emulation. NOTE: For instructions on assigning an IP address using the CLI, see the Avocent® Universal Management Gateway Appliance Command Reference Guide.

  • Page 22: Setting Up Your Network

    External Syslog srv-External-syslog Serial over LAN and IPMI Web UI Data - Flash srv-Adboe-Flex 1078 DSView™ Proxy Port (Default) srv-DS-View-proxy 2068 Encrypted KVM Session srv-KVM-session 3211 DSView™ Discovery (UDP) srv-Discovery-protocol Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 23: Port Requirements

    Not needed for current appliance features, set to DROP. srv-SNMP Accept Only needed if centrally monitoring the appliance using a central SNMP server. srv-External-syslog Accept Only needed if centrally logging the appliance using a central Syslog server. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 24 Needed to support KVM sessions to UMIQ modules, set to DROP to disable KVM support. srv-KVM-session Accept Needed to support KVM sessions to UMIQ modules set to DROP to disable KVM support. DROP Needed to protect general packet relay, not recommended to be changed Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 25: Web User Interface

    (UI). The web UI provides direct access to the appliance and its target devices via a graphical user interface. NOTE: For instructions to access the appliance via the command line interface or DSView™ software, see the Avocent® Universal Management Gateway Appliance Command Reference Guide or the Avocent® DSView™ 4 Management Software Installer/User Guide.

  • Page 26: Using The Sidebar

    By default, the login and password for Operators is operator. 4.2.3 User role Users can access the Targets and Sensor tabs of the UI. By default, the login and password for Users is user. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 27: Tabs

    85. 4.3.2 Sensors The Sensors tab is only visible on a Avocent® Universal Management Gateway 4000 or 6000 appliance. From this tab, you can view read-only information regarding temperature, humidity, dry contact, smoke, motion, leak and other supported environmental data.
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  • Page 29: Appliance Settings

    Click SSH to launch an SSH-based CLI console session from your PC to the appliance. From here you can access the Administration CLI, target sessions and power actions, as well as access the appliance Linux Shell. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 30: Help File

    10.x.x.x networks via the gateway assigned to GB2. A static route can be added to the appliance indicating that 10.1.0.1 should be used to communicate with all 10.x.x.x subnets. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 31: Bridge Group Configuration

    NOTE: Disabling STP will cause the appliance to store and forward ethernet frames between the ports of the bridge group without any switching loop prevention. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 32: Hosts

    NOTE: It is important to ensure there is never a duplicated network address assigned to more than one interface within the appliance. It is also important to change the default private network addresses within the appliance if they conflict with networks already present within your infrastructure. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 33: Ospf And Bgp

    Autonomous Systems. An AS will normally use some interior gateway protocol to exchange routing information on its internal networks. The network value is in CIDR format of an IP address/netmask, for example: 10.12.1.0/24. The configured network will be announced to all its neighbors. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 34: Network Share

    Target access only. View appliance information, reboot appliance, disconnect Power- user sessions, target access, target power operations and User view data logs. All user and administrator functions including upgrading the Appliance- Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 35: Users Group

    Table 5.4 User and User Group Preemption PREEMPTION DESCRIPTION LEVEL The default level for the admin account. Only available to admins. The default level for the factory operator account. Only available to operators and administrators. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 36: Adding A User

    Any authentication method configured for the appliance is used for authentication of any user who attempts to log in through Telnet, SSH or the web UI. To configure authentication settings: From the sidebar, click Users - Authentication. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 37 4. Log out to test authentication with an LDAP user account. To configure a DSView™ software authentication server: Select Users - Authentication - DSView. 2. Enter the IP address for the DSView™ server for authentication. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 38: User Target Access

    2. Click Add to create a new user group. The Create User Group screen appears. Enter the new user group name and use the drop-down menu to define the user group role (User, Power-User or Admin). Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 39 Target Access is the most permissive. As long as either a user, or a user's group has access, the user will have target access. The following table shows target access depending on a user's or group's access. Table 5.5 Group Target Access IF USER HAS IF GROUP HAS RESULTING TARGET ACCESS ACCESS ACCESS Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 40 Targets Tab - PDU - <PDU> - Outlets - Saved Status • Targets Tab - PDU - <PDU> - Current • Targets Tab - PDU - <PDU> - Voltage • Targets Tab - Power Outlet - Properties - Settings Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 41 Targets Tab - Serial Console - <serial device> - Connect Virtual Receptacle Control If you allow Virtual Receptacle Control rights, you have rights to the following: • Targets Tab - Service Processor - <SP> - System - Power Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 42: Targets

    The appliance can support up to 64 SP/PDU targets per each of its 40 ports. Multiple SP/PDU targets per port can be achieved by connecting to a blade chassis or by connecting to an unmanaged layer 2 switch which has targets connected. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 43 NOTE: IP addresses in CIDR format will utilize a standard decimal notation address (192.168.0.1) with the subnet mask represented by the number of network bits in the mask. (255.0.0.0 = /8, 255.255.0.0 = /16, 255.255.255.0 = /24). Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 44 You can discover service processors, rack PDUs or terminal servers from a variety of IP ranges within routed access of the appliance. You can specify up to 20 IP address ranges either for automatic or manual discovery. Discovered devices are displayed in the SP Management list. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 45 Browse to Targets - Port Configuration - DHCP Settings. 2. Under Dynamic Ranges, click Add. 3. Enter the Subnet address, the start and end range, the subnet mask and the gateway. 4. Click Apply. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 46 Click a hyperlinked username to modify that user. 3. Enter or modify the username, password and description. 4. Use the right and left arrows to select the discoverable target classes for the user. 5. Click Apply. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 47 2. From the SNMP Community table, check the box next to the community you want to delete. 3. Click Delete. Default TCP port ranges By default, the appliance has two TCP port ranges - Cisco Terminal Server and Avocent Serial Appliance. An administrator can add or delete a TCP port range. To add a TCP port range: ...
  • Page 48 To filter the discovery log:  From the sidebar, click Targets - Discovery, then click the Log tab. 2. Use the drop-down menus to filter by Method, Credential and/or Status. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 49: Sp Management

    After the generic SP has been added it will appear on the main Targets tab and the available session buttons will be activated to the appropriate capabilities discovered on the device. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 50 SP, from the Modify SP page, select whether Java or ActiveX is the preferred viewer. You can then open a session by selecting the SP from the Targets tab, by clicking the Sessions tab and clicking Virtual KVM/Media. NOTE: Microsoft Internet Explorer is the only browser that supports ActiveX. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 51: Firmware Upgrade And Repository

    2. Check the box next to the firmware you want to delete and click Delete. To view or upgrade firmware for supported SPs:  From the sidebar of the Administration tab, click Targets - SP   Management, then click the Firmware Upgrade tab. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 52 3. Enter the Group ID and Server Manufacturer, then click OK. To delete a User-Defined Alert group:  From the sidebar of the Administration tab, click Targets-SP   Management, then click the Alert String Groups tab. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 53 Host mode and regain control of the SP via the User mode. Figure 5.4 User Info tab To create a rescue account:  From the sidebar of the Administration tab, click Targets-SP Management, then click the User Info tab. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 54: Serial Management

    To edit the CAS settings for one or more serial targets: Click Targets - Serial Management-Serial Port Targets. 2. Under the Serial Console Ports tab, click the check box for each port you want to configure. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 55 Note: Additional configuration operations for Auto Discovery and Speed Auto Detection are found on the CAS Profile tab. Data Buffering Port The number of the port. Enables or disables data buffering. Status Default: Disabled. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 56 To add a string, click Add, enter a new string in the New Probe String or New Match String field and click Save. b. To delete a string, select the checkbox for the string and click Delete. 7. Click Apply. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 57: Pdu Management

    NOTE: A com type of RW is required to turn outlets on or off and to modify rack PDU settings. You may need to change the SNMP com type within the rack PDU's native interface and within the appliance before control actions will be supported. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 58: Asset Location

    Asset tracking enables a user to determine the specific location of a device within a rack and also track the movement of devices into and out of the rack. The Avocent® Universal Management Gateway appliance can perform asset tracking using an external appliance such as the Data Cabinet Intelligence Module (DCIM) along with Remote Frequency Identification...

  • Page 59: Kvm Management

    Smart card capability UMIQ module An Avocent® UMIQ module is an adaptor that provides traditional VGA/USB based KVM over IP support to the appliance. The module digitizes an analog VGA signal and USB signals (keyboard, mouse, mass storage, CD/DVD, smartcard-CAC) and delivers them over IP.
  • Page 60 Port - The appliance port where the module is connected. During the initial connection or a factory reset, the port number is 99 until the appliance autosenses the correct port number. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 61 From the sidebar, click Targets - KVM Management to open the Appliance UMIQ screen. 2. Select the checkbox next to the UMIQ module you wish to delete, and click Factory Reset. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 62: Default Settings

    Share a connection - When you are prompted to share a connection and you click Share with the other user. When sharing a target, all users may monitor and take control it if no other user is active. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 63 You can have one DVD drive and one mass storage device mapped concurrently. A CD drive, DVD drive, or ISO disk image file is mapped as a virtual CD/DVD drive. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 64 Custom EDIDs The custom option allows the appliance to pass a custom EDID . By selecting custom, you can save an EDID file from a particular monitor and assign it to a UMIQ module. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 65: Target Groups

    From the sidebar, click Startup to display startup settings. Boot configuration defines the location from which the appliance loads the operating system. You can load the Last Known Good Configuration, which is the most recent system settings that Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 66: Firmware

    It is recommended you save the configuration file each time after you upgrade the appliance firmware. To back up the appliance configuration: From the sidebar of the Administration tab, click Firmware. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 67: Usb Devices

    To view the status on the sensors, click Sensors. NOTE: Up to 10 Liebert SN sensors can be daisy chained on a single sensor port on the appliance. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 68: Com Digital Input

    The COM digital input (DI) sensors view and monitor motion and smoke. They can be connected to the DI1/DI2 ports on the back of the appliance. Table 5.16 COM Sensor Properties DEFAULT PROPERTY DESCRIPTION VALUE System Sensor # Sensor ID (Read Only) Defined Value Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 69: Digital Inputs

    4. Click Enable to enable or disable the sensor. 5.12.3 Environment Environment sensors collect temperature and humidity data. They can be connected to the TH1/TH2 ports on the back of the appliance. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 70: Rs485 Environment Sensor

    From the sidebar, click Sensors - PDU Temperature Sensors Delta. 2. Enter a name for the delta. 3. Use the drop-down menu to select either Fahrenheit or Celsius as the unit of temperature. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 71 To delete a delta calculation:  From the sidebar, click Sensors - PDU Temperature Sensors Delta. 2. Check the box next to the delta you want to delete then click Delete. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
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  • Page 73: Monitoring

    The syslog rules can forward alerts to external syslog servers or log files. You can set up logging of messages for the following types of events: • Events of interest from the appliance • Sensor alarms generated by sensors on SPs Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 74: Email

    5. From the sidebar, go to Monitoring - Notification Destinations. Under the Email Address heading, enter the email address where the notifications will be sent. 6. Click Apply. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 75: Digital Output

    3. Browse to the save location and click Save. 6.4 Security From the sidebar, click Security to enable or disable the following network services: • Telnet • • TLS v1.1 • HTTPS • FIPS 140-2 Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 76: Certificate

    ActiveX KVM viewer. To eliminate potential errors, third-party certificates can be imported. Importing a third-party certificate replaces the default appliance certificate. Contact Avocent Professional Services to delete third-party certificates and restore the default certificate. NOTE: The third-party certificate has to be in PKCS12 format.

  • Page 77: Address Filter

    When address filtering is enabled, the mode of operation is active and an address list appears in either the allowed or the disallowed text box, the address filtering settings are maintained throughout reboots or firmware upgrades of the appliance. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 78 NOTE: Any action initiated by the appliance including firmware upgrades, messaging, or the addition of an new target is allowed, even if the device's address involved in the action appears on the disallowed address list. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 79: Firewall And Nat

    New virtual interfaces can be made for use with private ports by clicking Administration - Targets - Port Configuration - Network Settings. For more information on creating an interface, see Port configuration on page 36. Figure 6.3 Interfaces Tab Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 80: Defined Networks

    IPs residing within an IP range. NOTE: Creation of network definitions is useful for grouping hosts within a range of IPs but is not required for all types of NAT and firewall rules. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 81: Hosts

    You can create new host entries to represent any IP regardless of the device. NOTE: Creation of hosts is useful for individual IP differentiation but not required for all types of NAT and firewall rules. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 82: Services

    By default, the appliance has several well-known ports/port ranges defined as system services. Many of these services are included in the default appliance firewall policy in order to support the various features provided by the appliance. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 83: Policy

    An administrator can create policies that will allow an external host or server to communicate directly with IP devices (hosts) that are securely connected to the private ports of the appliance. A NAT or forward policy will allow traffic to bypass Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 84 Traffic entering an interface (incoming) is translated according to a NAT rule before any filtering rules and before any routing decisions. Traffic exiting an interface (outgoing) is translated according to a NAT rule after filter rules and routing decisions have been made. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 85 Traffic entering the appliance (input) is subject to filter rules after it has passed through NAT rules and routing decisions. Traffic exiting the appliance (output) is subject to filter rules before routing decisions are made and NAT rules perform any translation. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 86 This is because the address was translated before it could be filtered. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 87 Output filter on an outside interface before outgoing NAT on the same outside interface. Incoming NAT on an inside interface before input filter on the same inside interface. Incoming NAT on an outside interface before input filter on the same outside interface. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 88 Direction Direction of traffic flowing into/out of the interface performing NAT. Order From top to bottom, traffic is compared to the entries of the NAT policy looking for a pattern match. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 89: 1-To-1 Nat

    NAT policy rule without leaving the wizard. After the unmanaged SP is added to the appliance, the wizard guides an administrator through configuring the target with an external IP address. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 90 4. Complete the field(s) on the following NAT wizard windows, then click Next to proceed to the next step. 5. Click Finish to confirm the parameters you selected throughout the wizard. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 91: Targets

    Administration tab. Table 7.2 Status Descriptions STATUS DESCRIPTION VALUE In Use Session is active Upgrading Session is upgrading Power On One or more sockets are in the process of being turned Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 92: Service Processors

    To turn the LED on and leave the LED flashing, check the button next to Indicator On. -or- To turn the LED off, check the button next to Indicator Off. 4. Click Apply. The Indicator Status will reflect your changes. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 93: Sel

    Remote Access. Or, you can click on an SP name from the sidebar, then click the Sessions tab. To close an SP Access session:  From the Sessions page, click the box next to the session you want to close. 2. Click Delete. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 94: Power

    Processor and Memory Summary sections on the screen. The data fields that contain a dash indicate the information is not available from a specific device. The Avocent® Universal Management Gateway appliance supports the following Redfish®-enabled service processors: •...

  • Page 95: Umiq Modules

    Zero screen movement = 0 pkts/sec (avg. 0.7 Kbps download | 0.5 Kbps upload) • Continuous mouse circles movement on screen = 35 pkts/sec (avg. 216 Kbps download | 247 Kbps upload) Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 96: Serial Console

    4. Click the On, Off, Cycle, Lock Unlock or Save Status button. 7.5.3 Overview By selecting the Overview tab, you can view a PDU's name, outlets, current, voltage, power, power factor, energy and alarm. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 97: Current, Voltage, Power Consumption, Energy Consumption

    4. Select the sensors you want to configure and click Edit. You can configure a sensor’s Name and Unit as well as its High Critical, High Warning, Low Warning and Low Critical thresholds. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 98: Power Outlet

    Click the SSH or Telnet button to launch a session with an accessible target via the CLI. To delete session information from the grid: Enable the checkbox(es) of the applicable information and click Delete. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 99: Sensors And Events

    If only one power cord is plugged in initially, you will not receive an alert. 8.2.4 CPU and disk usage CPU and disk usage are system alerts. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
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  • Page 101: Appendices

    (Certification Model Number), MPN (Manufacturer’s Part Number) or Sales Level Model designation. The designation that is Approvals and referenced in the EMC and/or safety reports and certificates are printed on the label applied to this product. Markings Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 102: Appendix B: Installation Checklist

    Test launching a KVM, vKVM, vMedia, serial, SOL, SSH, browser session to each new target device. Verify power on/off/cycle functionality for non-production systems. See Sessions on page 69. Create a system backup to preserve the appliance configuration in case of emergency. See Firmware on page 60. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 103: Appendix C: Forgotten Password

    If locked out of all administrator accounts, contact technical support with the appliance serial number. Technical support will supply a key that will reset the appliance to the factory default with default accounts. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 104: Appendix D: Booting From The Network

    The Netboot Recovery file can be obtained from Vertiv Technical Support and it must be placed onto an FTP server in order for the Netboot Recovery process to function. A backup configuration file can also be supplied as the Netboot Recovery file on the FTP server.

  • Page 105: Appendix E: Creating An Sp File

    Is the SSH port open and listening for connections? Is the Telnet port open and listening for connections? Is there a web interface to this SP (HTTP)?  Is there a secure web interface to this SP (HTTPS/SSL)? Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 106: Appendix F: Troubleshooting Sps

    If the SP is accessible and the username/password is correct, verify that IPMI (or Telnet/SSH as appropriate) is enabled in the SP or is assigned to the appropriate NIC interface. Validate the required SP communication protocol and firmware version in the appliance release notes. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 107: Appendix G: Appliance Troubleshooting

    If you don't disable STP, the network switch will disable its connection to the appliance when a bridge group is created. It will do this because the appliance will send out its own BPDU when the STP option is enabled. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 108 Power Supply issues cat /sys/devices/platform/dcima_hwmon.2560/voltage* If the diagnostic test reveals a hardware failure, contact Vertiv Technical Support. Firmware bugs can be resolved through a clean load of firmware via the NetBoot menu or USB_boot procedure. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 109: Appendix H: Troubleshooting From The Appliance Shell

    # -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- if [ $# != 3 ] then echo "Usage monitorNETSTAT.sh sleep topN sortQ" echo "Where sleep - seconds to sleep between samples" Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 110 | grep tcp | cut -c 77-88 | sort -u |\ while read netstatSTATUS statusCnt=`cat netstatDETAIL.lst | grep $netstatSTATUS | wc -l` echo $netstatSTATUS $statusCnt done sleep ${SLEEP} done Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 111: Appendix I: Ip Masquerading For 1-To-1 Nat

    For example: Use the following command to create the public IP alias for the appliance to listen for incoming traffic: /usr/bin/fwnat/fwnat-alias.sh -c add -i eth0 -n ILOalias -a 192.168.200.17/24 -b 192.168.200.255 For more information, see Firewall and NAT on page 73. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 112: Appendix J: Firewall And Nat Configuration Scenarios

    Table J.2 NAT Policy Parameters COLUMN PARAMETER Direction Outgoing Order Lowest unused number. Example: 1 Interface eth0 Source Name of network definition. Example: PrivNet Destination Name of the service definition. Example: srv- Service SNMP-Traps Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 113 Lowest unused number. Example: 53 Source Name of network definition. Example: PrivNet Connection Status Not needed 7. Click Apply when done. 8. From the SP, test sending traps and validate the successful configuration. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...

  • Page 114: Appendix K: Video Resolution

    1024 x 768 @ 60 Hz 1024 x 768 @ 70 Hz 1024 x 768 @ 75 Hz 1024 x 768 @ 85 Hz 1024 x 768 @ 87 Hz 1152 x 864 @ 60 Hz Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 115 1600 x 900 @ 75 Hz 1600 x 900 @ 85 Hz 1600 x 1200 @ 60 Hz 1680 x 1050 @ 60 Hz 1920 x 1080 @ 60 Hz NOTE: * denotes the preferred/default resolution. Vertiv | Avocent® Universal Management Gateway Appliance Installer/User Guide |...
  • Page 117 VertivCo.com | Vertiv Headquarters, 1050 Dearborn Drive, Columbus, OH, 43085, USA © 2017 Vertiv Co. All rights reserved. Vertiv and the Vertiv logo are trademarks or registered trademarks of Vertiv Co. All other names and logos referred to are trade names, trademarks or registered trademarks of their respective owners.

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