Troubleshooting - Whynter UDF-139SS Instruction Manual

Troubleshooting

Many common convertible refrigerator/deep freezer problems are easily resolved. Try the troubleshooting
suggestions below to see if the problems can be resolved before having to contact the service department.
Problem
The machine won't
operate
Noise during operation  The legs are not leveled
The compressor runs
for 1 to 5 minutes and
stops
The compressor runs
but the inner liner
does not get very cold
The convertible refrig-
erator/deep freezer
does
not cool sufficiently
The compressor does
not run
Interior light does not
work
Door does not fully
close
Foods defrosting
Excessive frost
buildup
Possible Causes
 The convertible refrigerator/deep
freezer is unplugged
 The voltage is not in the correct
range
 Too many appliances running form
the same power circuit
 Certain sounds are normal
 The voltage is not in the correct
range
 The ambient temperature is too
high
 The system is blocked
 Freezer door being opened fre-
quently
 Freezer door left open for a while
 Not enough adequate clearance
 Freezer is overfilled
 Ambient temperature is too high
 The controller is faulty (the power
indicator is not on)
 The thermostat is set too high and
the ambient temperature is too low
 No power at outlet
 Freezer is unplugged
 Light bulb burned out
 Legs are not properly leveled
 Stored items holding door open
 Freezer is unplugged
 Fuse blown
 Freezer door being opened fre-
quently
 Door left open too frequent or too
long door openings
 High humidity
 Push the plug completely into the power source
 Make sure that the convertible refrigerator/deep
freezer runs on a dedicated power source that
can support the maximum power consumption of
the convertible refrigerator/deep freezer
 Run the convertible refrigerator/deep freezer on a
dedicated power source
 Make sure legs are properly installed
 See "Normal Sounds"
 Unplug and restart when the power is normal
 If temperature is higher than 90°F, the unit need
longer to cool to the set temperature
 Contact Whynter Service Department via email at
service@whynter.com
 Refrain from opening the convertible refrigerator/
deep freezer door recurrently
 Make sure to close convertible refrigerator/deep
freezer door
 Follow recommended clearance measurements
 If temperature is higher than 90°F, the unit need
longer to cool to the set temperature
 Contact Whynter Service Department via email at
service@whynter.com
 Set the convertible refrigerator/deep freezer to a
lower temperature
 Replace fuse or reset the breaker
 Push the plug completely into the outlet
 Replace light bulb
 See "LEVELING THE UPRIGHT FREEZER"
 Move stored item to a different location
 Push the plug completely into the power source
 Replace fuse or reset the breaker
 Check to see if an object is holding the door open
 Check to see if an object is holding the door open
 Open the door less often
14
Solutions