Chapter 10 Troubleshooting; Chapter 11 Technical Information; Product Safety Information; Disposing Of Your Meter - Arkray GLUCOCARD SM Operating Manual

Chapter 10 Troubleshooting

Error message What it means
„ The insertion portion
E01
(strip issue) (electrode) of the test strip
is dirty.
„ A used test strip is inserted
into the meter.
„ A different type of test strip
is inserted into the meter.
„ The test strip is wet or
contaminated by water.
E04 The batteries are almost dead.
(empty battery) Test results and changes
made in the setup mode are
not stored in the memory.
E06 The operating environment is
(environment not right for testing.
conditions
issue)
E07 There was a sharp change in
(temperature the surrounding temperature.
ÀXFWXDWLRQ
issue)
E11, E21, E22 There is a problem with the
(meter issue) inside of the meter.
„ The test strip touched blood
E13
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again after the test started.
„ The test strip inside the
issue)
meter moved during testing.
„ The blood was not correctly
drawn into the test strip.
„ 7KHUH ZDV DQ LQVXI¿FLHQW
amount of blood to perform
the test.
„ The test strip is wet or
contaminated by water.
„ The insertion portion
E14
(sample issue)
(electrode) of the test strip
is dirty.
„ Hematocrit range is
RXWRIVSHFL¿FDWLRQ
„ Sample type is
RXWRIVSHFL¿FDWLRQ
E23 The meter could not detect
(temperature the surrounding temperature
YHUL¿FDWLRQ correctly.
issue)
Symbol What it means
„ The batteries are getting
low (approx. 100 tests
can be performed).
„ The surrounding
temperature is too low or
too high.
„ The meter has not
adjusted to the
surrounding temperature.
What to do
Repeat the test with a new
test strip.
Change the batteries.
See paragraph 9.3.
„ Leave the meter and test
strips somewhere where the
temperature is 8 to 40 °C
(46 to 104 °F) and humidity
is 20 to 80% RH for at least
30 minutes.
„ Remove the test strip and
insert it back into the slot.
„ Test your blood only
after the error and the
thermometer symbol
disappear.
If the error still appears on
the screen, contact your
distributor.
Contact your distributor.
Repeat the test with a new
test strip.
Repeat the test with a new
test strip.
Repeat the test using
a suitable sample (see
paragraph 11.1).
See "What to do" for E06/E07.
What to do
Change the batteries (if the symbol
is displayed permanently). See
paragraph 9.3.
Leave the meter and test strips
somewhere where the temperature is 8
to 40 °C (46 to 104 °F) and humidity is
20 to 80% RH for at least 30 minutes.
Remove the test strip and insert it back
into the slot. Test your blood only after
the thermometer symbol disappears.
NOTE
Your meter can test your blood even
when the thermometer symbol is
displayed, but this may produce
inaccurate test results. These results
are stored along with the thermometer
symbol and cannot be part of your
result averages.

Chapter 11 Technical information

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Product GLUCOCARD
Model SM
Test item Blood glucose level
Sample Fresh capillary whole blood
Sample size  /
Assay method (OHFWURFKHPLFDO ÀDYLQ DGHQLQH GLQXFOHRWLGHJOXFRVH
dehydrogenase (FAD-GDH) based method. Mediator:
hexaammineruthenium(III) chloride, 1-Methoxy PMS.
Calibration The results are equivalent to plasma glucose
concentration (capillary plasma referenced)
Test strips GLUCOCARD
Test strip coding Auto Coding
Unit of measurement mg/dL
Test range 10 to 600 mg/dL
Hematocrit range 20 to 70% (hematocrit compensated)
Test time 5 seconds
Temperature Automatic compensation using built-in thermo sensor
compensation
Battery 1.5 V alkaline LR03/AAA battery × 2 (the meter is
shipped with the batteries loaded)
Battery life Approximately 1,000 tests or approximately 12 months
(counting 3 tests/day), with Bluetooth transmission after
each test. The actual number of tests may be lower
depending on conditions of use, environment conditions
and individual variability.
Power consumption 0.1 W (Max.)
Memory capacity 500 test results
Data transmission Yes (USB and Bluetooth 4.0)
Auto power off 2 minutes after last user operation (5 minutes when
waiting for blood application)
Operating Temperature: 8-40 °C (46-104 °F)
environment Humidity: 20-80% RH (no condensation)
Test Strip storage Temperature: 1-30 °C (34-86 °F)
conditions Humidity: 20-80% RH
Meter storage Temperature: 0-50 °C (32-122 °F)
conditions Humidity: 20-80% RH
Expected Meter life 3 years
Dimensions L94.0 x W57.0 x 18.5 mm (L3.7 x W2.2 x 0.7 inches)
Weight Approx. 70 g (2.47 ounces)

11.2 Product safety information

The meter complies with applicable electromagnetic emission requirements
(EMC). However, do not perform a glucose measurement with this meter
near mobile devices or electrical or electronical equipment that are sources of
electromagnetic radiation, as these may interfere with the proper operation of
the meter.
Electromagnetic interference (EMI)
This meter complies with CISPR 11:2003, Class B (Radiated Only). It emits low
levels of energy that are not likely to interfere with nearby electronic equipment.
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This meter clears immunity requirements for Level 3 electrostatic discharge
set forth in IEC 61000-4-2. This meter clears immunity requirements for radio
frequency interference in the 80 MHz to 2.5 GHz range (3 V/m) set forth in IEC
61000-4-3.

11.3 Disposing of your meter

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When no longer needed, remove the batteries and dispose of the meter
according to your local regulations on biohazardous waste. This meter is not
subject to requirements of European Directive 2002/96/EC (Directive on Waste
Electrical and Electronic Equipment (WEEE)).
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