Jabra Engage 65 User Manual
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Jabra Engage 65 User Manual

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  • Page 1 Jabra Engage 65 User manual...
  • Page 2 ® © 2018 GN Audio A /S. All rights reserved. Jabra is a trademark of GN Audio A/S. Made in China MODEL: Model: WHB050BS WHB051HS Declaration of Conformity can be found on www.jabra.com/CP/US/declarations-of-conformity...
  • Page 3 1. Welcome ........5 2. What’s in the box ......6 2.1 Stereo variant 2.2 Mono variant 2.3 Convertible variant 3. How to wear ........9 3.1 Stereo/Mono headset 3.2 Convertible headset 3.3 How to change the convertible headset EarGel 3.4 How to change the convertible headset EarHook 4.
  • Page 4 7.4 Transfer a call from desk phone to headset 7.5 Transfer a call from headset to desk phone 7.6 Multiple call handling 8. How to change settings ..35 9. Jabra Direct ........ 37 9.1 Firmware update 10. Support ........38 10.1 FAQ 10.2 How to care for your device...
  • Page 5 1. Welcome Thank you for using the Jabra Engage 65. We hope you will enjoy it! Jabra Engage 65 features • Flexible connectivity Connect to desk phone and computer • World’s lightest DECT headset Convertible headset • Avoid disturbances Built-in Busylight •...

  • Page 6: Stereo Variant

    2. What’s in the box The Jabra Engage 65 comes with one of three different headset styles: stereo, mono, and convertible. 2.1 Stereo variant Base Stereo headset Power cable Micro-USB Telephone cable cable...

  • Page 7: Mono Variant

    2.2 Mono variant Base Mono headset Power cable Micro-USB Telephone cable cable...
  • Page 8 2.3 Convertible variant Base Convertible headset EarHooks EarGels medium and large) (looped and normal) Power cable Micro-USB cable Telephone cable Note: The large EarHook and normal EarGel are supplied attached to the headset.
  • Page 9 3. How to wear 3.1 Stereo/Mono headset The headset can be worn with the microphone on the left or the right.
  • Page 10 3.2 Convertible headset The headset can be worn on the left or the right ear. 3.3 How to change the convertible headset EarGel Normal Looped...
  • Page 11 3.4 How to change the convertible headset EarHook Medium Large The EarHook with one dot is the medium size, and the EarHook with two dots is the large. The EarHooks are flexible, and can be bent to suit your ear for a secure and comfortable fit.
  • Page 12 4. How to charge 4.1 Connect to power Plug the base into a power supply using the supplied power cable. It is recommended to connect the telephone or computer cables before connecting the base to a power supply (see Chapter 5 for more information).

  • Page 13: Charge The Headset

    4.2 Charge the headset The headet will charge whenever it is docked in a base that is connected to a power supply. The status LED on the headset and the battery icon on the base will pulse to indicate the headset is charging.
  • Page 14 To end PowerNap, either move the headset (the headset has a built-in motion sensor), press any button on the headset, or dock the headset in the base. PowerNap can be permanently turned off using Jabra Direct.

  • Page 15: Headset Port

    1. Plug the supplied telephone cable into the port marked on the base, and into the headset port on the desk phone. 2. Plug the base into a power supply using the supplied power cable. Note: For more assistance with your specific desk phone, visit www.jabra.com/compatibilityguide.
  • Page 16 2. Plug the supplied telephone cable into the port marked on the base, and into the handset port on the desk phone. 3. Plug the base into a power supply using the supplied power cable. Note: For more assistance with your specific desk phone, visit www.jabra.com/compatibilityguide.
  • Page 17 USB port on your computer. 2. Plug the base into a power supply using the supplied power cable. 3. Ensure the Jabra Engage 65 is set as the default playback device and recording device in your operating system’s sound settings, and/or your preferred softphone (e.g.
  • Page 18 6. How to use 6.1 Stereo/Mono headset overview Volume button Busylight Call button Status and Busylight LED Mute button Volume button 6.2 Convertible headset overview Volume button Status and Busylight LED Mute button Call button Volume button...

  • Page 19: Base Overview

    6.3 Base overview Mute End/reject Answer call call Conference (additional Battery headsets) status Headset status Desk phone Computer status status...
  • Page 20 6.4 Base status LEDs Incoming call Microphone Active call muted Call muted Call merged Conference call Incoming call Active call Conference call Call muted Pairing additional Call merged headset (flashing) Conference call Call on hold Battery charging (flashing) Headset undocked Battery full Incoming call Battery medium...
  • Page 21 6.5 How to change voice prompt language There are 5 available languages for the headset voice prompts: English, German, French, Japanese, and Spanish. To change language: 1. When not on a call, hold both volume buttons (2 secs) on the headset to access the voice-guided settings menu.
  • Page 22 6.6 How to adjust the microphone volume for desk phone calls To adjust the desk phone microphone volume, press buttons, located on the bottom of the base.
  • Page 23 6.7 How to find a dial tone for desk phones If you cannot hear a dial tone in your desk phone, it may be necessary to adjust the dial tone switch to a different setting. The dial tone switch is located on the bottom of the base.
  • Page 24 6.8 How to add a new primary headset There are two methods for adding a new primary headset to the base: A) If the current primary headset is not within range of the base or is turned off, simply dock the new headset in the base.
  • Page 25 2. Simultaneously press and hold all three buttons on the base for 3 seconds. The headset and base will reboot and all settings will return to their default values. The base and headset can also be reset using Jabra Direct.
  • Page 26 7. How to make calls 7.1 Basic call usage Function Action Press the Call button on Power on the headset, or dock the headset in the base Hold the Call button for 4 Power off seconds Press the Call button, Answer call undock the headset, or tap...
  • Page 27 Press the Volume buttons. The convertible headset uses a motion sensor to Adjust volume detect which button is volume up and which is volume down, depending on the headset orientation Toggle Press both Volume buttons Busylight at the same time Access the Hold (3 secs) both Volume Voice-guided...
  • Page 28 7.2 Merge calls It is possible to merge an incoming call with a current call. To merge calls: 1. Hold the Call button (2 secs) on the headset, or press on the base to accept the incoming call. This will place the current call on hold.
  • Page 29 Press the Call button on the primary headset to accept the additional headset to the conference. The audio will now be shared between headsets. By default, the additional headset will be muted. Note: It is possible to use Jabra Engage 75 headsets for conference calls.
  • Page 30 Press the Call button on the primary headset to accept the additional headset to the conference. The audio will now be shared between headsets. By default, the additional headset will be muted. Note: It is possible to use Jabra Engage 75 headsets for conference calls.
  • Page 31 Permanent conference mode default, conference will automatically for all additional headsets when the call ends. It is possible to continue the conference with the additional headsets until the primary headset is docked, by changing this setting in Jabra Direct.
  • Page 32 7.4 Transfer a call from desk phone to headset To transfer a call: 1. Select the desk phone as the target phone on the base. 2. Lift the headset from the base, or tap the Call button on the headset. If necessary, press the headset button on the desk phone.

  • Page 33: Desk Phone

    7.5 Transfer a call from headset to desk phone To transfer a call from the headset to a desk phone, lift the desk phone handset and then dock the headset in the base. The call audio will transfer from the headset to the desk phone.

  • Page 34: Multiple Call Handling

    7.6 Multiple call handling The headset and base can accept and handle multiple calls at the same time. Multiple call handling Answer incoming call and put on the base current call on hold Switch between held call and on the base active call Reject incoming call, while on a on the base...
  • Page 35 8. How to change settings Headset and phone settings can be changed using the voice-guided settings menu. Alternatively, all settings can be changed using Jabra Direct on your computer. Download Jabra Direct at jabra.com/direct. Menu Navigation Hold (3 secs) both the Access the...
  • Page 36 Settings Voice prompt Select the headset voice language from language a list of 5 languages Voice prompts Select to enable voice prompts Select to use a periodic audio Mute reminder reminder when the microphone tone is muted Desk phone Select a ringtone for desk phones ringtone Desk phone Select the ringtone volume for desk...
  • Page 37 9. Jabra Direct Jabra Direct is computer software designed to support, manage, enable optimal functionality for your Jabra devices. Download via jabra.com/direct 9.1 Firmware update Jabra Direct will notify you when there is a firmware update available.
  • Page 38 10. Support 10.1 FAQ View the FAQs at jabra.com/engage. 10.2 How to care for your device • It is recommended to keep the headset between -5°C and 45°C (23°F and 113°F). • Do not store the headset for extended periods of time without recharging the battery (max.
  • Page 39 jabra.com/engage65...

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