Ricoh SP 311DN Service Manual
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Ricoh SP 311DN Service Manual

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M154/M155/M174/M175/
A0A7/M287/M0BB

SERVICE MANUAL

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  • Page 1: Service Manual

    M154/M155/M174/M175/ A0A7/M287/M0BB SERVICE MANUAL...
  • Page 2 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh USA, Inc. and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH USA, Inc.
  • Page 3 Ricoh USA, Inc. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained uncertified users...
  • Page 4 LEGEND PRODUCT CODE MODEL NAME M154 SP 311DN M155 SP 311DNw M174 SP 310DN M175 SP 311DNw M0A7 SP 320DN M287 SP 325DNw M0BB SP 377DNwX DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 02/2017 Original Printing...

  • Page 5: Table Of Contents

    M154/M155/M174/M175/ A0A7/M287/M0BB TABLE OF CONTENTS 1. PRODUCT INFORMATION ............1-1 1.1 PRODUCT OVERVIEW ....................1-1 1.1.1 COMPONENT LAYOUT ..................1-1 1.1.2 PAPER PATH ....................... 1-2 1.1.3 DRIVE LAYOUT ....................1-2 1.2 MACHINE CODES AND PERIPHERALS CONFIGURATION ........1-3 1.2.1 MAIN FRAME ...................... 1-3 2.
  • Page 6 4.4 LASER UNIT ........................ 4-12 4.4.1 CAUTION DECAL LOCATIONS ................ 4-12 4.4.2 LASER UNIT ..................... 4-13 4.4.3 POLYGON MIRROR MOTOR ................4-14 4.5 PAPER FEED ....................... 4-15 4.5.1 PAPER FEED ROLLER ..................4-15 After installing a new paper feed roller ..............4-15 4.5.2 FRICTION PAD ....................
  • Page 7 4.9 ELECTRICAL COMPONENTS ..................4-39 4.9.1 LAYOUT OF PC BOARDS ................4-39 4.9.2 MAIN BOARD ....................4-40 When installing the new main board ..............4-41 EEPROM ....................... 4-41 4.9.3 PSU ........................4-42 Replacement Procedure M154/M155/M147/M175 ..........4-43 Replacement Procedure M287/M289 ..............4-47 4.9.4 HVP ........................
  • Page 8 To Print the Test Page ................... 5-33 5.2.4 TEST PATTERN PRINTING ................5-34 To Print the Test Pattern ..................5-34 5.3 UPDATING THE FIRMWARE ..................5-36 5.3.1 CHECKING THE MACHINE FIRMWARE VERSION ........5-36 5.3.2 UPDATING THE MAIN FIRMWARE ..............5-36 Procedure ......................
  • Page 9 7. ENERGY SAVE ................7-1 7.1 ENERGY SAVE ......................7-1 7.1.1 ENERGY SAVER MODES .................. 7-1 Timer Settings......................7-1 Return to Stand-by Mode ..................7-2 Recommendation ....................7-2 7.2 PAPER SAVE ......................... 7-3 7.2.1 EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION ........7-3 1.

  • Page 11: Read This First

    READ THIS FIRST Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the machine and peripherals, make sure that the machine power cord is unplugged. The wall outlet should be near the machine and easily accessible. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.

  • Page 12: Laser Safety

     To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and aerosols. A fire or an explosion might occur. Handling Toner  Work carefully when removing paper jams or replacing toner bottles or cartridges to avoid spilling toner on clothing or the hands.
  • Page 13  Turn off the main switch before attempting any of the procedures in the Laser Optics Housing Unit section. Laser beams can seriously damage your eyes.  CAUTION MARKING: Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: Clip ring Screw...
  • Page 14 Trademarks ® ® ® Microsoft , Windows , and MS-DOS are registered trademarks of Microsoft Corporation in the United States and /or other countries. ® PostScript is a registered trademark of Adobe Systems, Incorporated. ® is a registered trademark of Hewlett-Packard Company. ®...

  • Page 15: Product Information

    PRODUCT INFORMATION R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 17: Product Overview

    Product Overview 1. PRODUCT INFORMATION 1.1 PRODUCT OVERVIEW 1.1.1 COMPONENT LAYOUT Laser unit Friction pad Quenching lamp Transfer roller Cartridge (AIO-type) Paper Tray Development roller Fusing Unit Registration roller Pressure Roller By-pass feed roller Paper exit roller By-pass feed tray Hot Roller Paper feed roller Drum...

  • Page 18: Paper Path

    Product Overview 1.1.2 PAPER PATH [A] Duplex section [B] Standard paper tray unit 1.1.3 DRIVE LAYOUT Duplex Motor Relay Clutch Main Motor Paper Feed Clutch Registration Clutch M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 19: Machine Codes And Peripherals Configuration

    1.2.1 MAIN FRAME Item Machine Optional Wireless Duplex Remarks Code Tray SP 310DN M174 Auto SP 310DNw M175 Auto SP 311DN M154 Auto SP 311DNw M155 Auto SP 320DN M0A7 Auto SP 325DN M287 Auto SP 377DNwX M0BB Auto NA: Not Available...

  • Page 21: Installation

    INSTALLATION R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 23: Installation Requirements

    Installation Requirements 2. INSTALLATION 2.1 INSTALLATION REQUIREMENTS 2.1.1 CHECK IMAGE QUALITY / SETTINGS This machine is installed by the user. Environment Temperature Range: 10°C to 32°C (50°F to 89.6°F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 2,000 lux (do not expose to direct sunlight) Ventilation: 3 times/hr/person Do not install the machine at locations over the following heights above sea level.

  • Page 24: Moving And Transporting The Machine

    Installation Requirements 2.1.2 MOVING AND TRANSPORTING THE MACHINE  It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock.  Unplug the power cord from the wall outlet before you move the machine. While moving the machine, take care that the power cord is not damaged under the machine.
  • Page 25 Installation Requirements Be sure to check the following: The power switch is turned off. The power cord is unplugged from the wall outlet. The interface cable is unplugged from the printer. Lift the printer by using the inset grips on both sides of the printer, and then move it horizontally to the place where you want to install it.

  • Page 27: Preventive Maintenance

    PREVENTIVE MAINTENANCE R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 29: Preventive Maintenance Tables

    Preventive Maintenance Tables 3. PREVENTIVE MAINTENANCE 3.1 PREVENTIVE MAINTENANCE TABLES There are no PM parts in this machine. M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 30: Image Quality Standards

    Image Quality Standards 3.2 IMAGE QUALITY STANDARDS Item Specification Remarks Except Envelopes Except Envelopes The standard print area of a sheet is the area enclosed by margins of 4.2 mm from all sides Assured Image of the sheet. Area Envelopes The 15mm excluding the flap portion from the rear end / tip of Envelopes...

  • Page 31: Paper Transfer Quality Standards

    Paper Transfer Quality Standards 3.3 PAPER TRANSFER QUALITY STANDARDS Item Specification Remarks Single Side: Width: 0±2.0mm (Main Scan Direction) Vertical: Office / All Environments 0±1.5mm (Sub Scan Direction) Registration Scale Duplex: Width: 0±2.0mm (Main Scan Direction) Vertical: Office / All Environments 0±1.5mm (Sub Scan Direction) Single Side: ±1.0mm/100mm or less (Less than B5 SEF)

  • Page 32: Pm Parts Settings

    PM Parts Settings 3.4 PM PARTS SETTINGS 3.4.1 PM PARTS There are no PM parts in this machine.  Other than the three Yield Parts listed below, there are essentially no PM parts required for this product.  These three items will need to be replaced in cases where their yield is near, however, given the APV (Average Printer Volume) for this product, these "yield parts* "...

  • Page 33: Preparation For Pm

    Preparation for PM 3.5 PREPARATION FOR PM 3.5.1 YIELD COUNTER Yield counters for each yield part can be checked by the following methods.  Configuration Page in the “List/Test Print” menu  Smart Organizing Monitor Click "Maintenance" in the "Status" tab. M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 34: Counter Reset

    Preparation for PM  Web Image Monitor  The machine displays "Fuser life end notice", "Transfer roller life end notice" or "Life End of Paper Feed Roller Unit" when one of these counters reaches its yield. Counter Reset The process below shows how to reset the yield counters. Start the SOM utility.
  • Page 35 Preparation for PM The "Access Code" entry dialog appears. Input the access code (for customer engineers).and then Click "OK". Click the "SP Mode 3" tab. Click "Clear Transfer Roller EM Counter", "Clear Paper Feed Roller EM Counter" or "Clear Fusing Unit EM Counter" and click "OK". Exit the SOM utility.

  • Page 37: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 39: General Cautions

    General Cautions 4. REPLACEMENT AND ADJUSTMENT 4.1 GENERAL CAUTIONS  If there are printer jobs in the machine, print out all jobs in the printer buffer.  Turn off the main power switch and unplug the machine before you do the procedures in this section.

  • Page 40: Special Tools

    Special Tools 4.2 SPECIAL TOOLS  PC: Windows XP/Vista/7/8, Windows Server 2003/2003 R2, 2008/2008 R2,2012  USB or network cable  A computer is necessary to update the firmware. M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 41: Exterior Covers

    Exterior Covers 4.3 EXTERIOR COVERS 4.3.1 FRONT COVER Pull out the standard paper tray [A]. Two tabs [A] On the right side, push down the tab, and then slide the bypass tray [A] to the right. Pull out the bypass tray [A]. M154/M155/M174/M175/A0A7/M287/M0BB...
  • Page 42 Exterior Covers Open the front cover [A].  To open the front cover, push the cover release button [B] and (carefully) pull the cover forward and open (it hinges downward). Push the right hinge [A] to release. Front cover [B] M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 43: Left Cover

    Exterior Covers 4.3.2 LEFT COVER Front cover (page 4-3 "Front Cover") Rear cover (page 4-7 "Rear Cover") Remove two screws [A] on the front side of the left cover. Remove a screw [A] on the rear upper side of the left cover. Pull the rear upper part [A] of the left cover to release the hooks.
  • Page 44 Exterior Covers  The outside of the cover has marks indicating the position of the hooks. Pull the front bottom part of the left cover [A] to release the hooks.  The outside of the cover has marks indicating the position of the hooks. Left cover [A] ...

  • Page 45: Rear Cover

    Exterior Covers 4.3.3 REAR COVER Open the rear cover [A] Slide the shaft [B] in the direction of the blue arrow, and remove the rear cover [A]. M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 46: Right Cover

    Exterior Covers 4.3.4 RIGHT COVER Front cover (page 4-3 "Front Cover") Rear cover (page 4-7 "Rear Cover") Right cover [A] ( x 3, hook at arrow mark)  The outside of the cover has marks indicating the position of the hooks. ...
  • Page 47 Exterior Covers M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 48: Top Cover

    Exterior Covers 4.3.5 TOP COVER Front cover (page 4-3 "Front Cover") Rear cover (page 4-7 "Rear Cover") Left cover (page 4-5 "Left Cover") Right cover (page 4-8 "Right Cover") Top cover [A] ( x 4, x 1, x 1) (For M155,M175: x 4, x 2, x 1)

  • Page 49: When Installing The Top Cover

    Exterior Covers When installing the top cover  When re-installing the top cover, always verify that the two paperweights [A] are lifted. If they are not lifted to fit into the paper slot, the paperweights [A] could be damaged.  Make sure that these paperweights [A] can be moved smoothly (up and down) after installing the top cover.

  • Page 50: Laser Unit

    Laser Unit 4.4 LASER UNIT  Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. 4.4.1 CAUTION DECAL LOCATIONS A caution decal is attached as shown below. ...

  • Page 51: Laser Unit

    Laser Unit 4.4.2 LASER UNIT Front cover (page 4-3 "Front Cover") Rear cover (page 4-7 "Rear Cover") Left cover (page 4-5 "Left Cover") Right cover (page 4-8 "Right Cover") Top cover (page 4-10 "Top Cover") Laser unit [A] ( x 3, ground screw x 3, x 2, x 1) 4-13...

  • Page 52: Polygon Mirror Motor

    Laser Unit 4.4.3 POLYGON MIRROR MOTOR  Turn off the main switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. Top cover (page 4-10 "Top Cover") Polygon mirror cover [A] ( x 2) Polygon mirror motor [A] ( x 4,...

  • Page 53: Paper Feed

    Paper Feed 4.5 PAPER FEED 4.5.1 PAPER FEED ROLLER Pull out the standard paper tray. Front cover (page 4-3 "Front Cover") Set the machine with the rear side facing down, resting on the table. Slide the paper feed shaft [A] to the left side ( x 2).

  • Page 54: Friction Pad

    Paper Feed 4.5.2 FRICTION PAD Remove the paper tray unit from the machine before removing the friction pad. Friction pad [A] (2 hooks, spring) When reinstalling the friction pad, do it in this order: Replace the spring. Insert the right side of the friction pad first, followed by the left side. Gently push the friction pad down into the slot and then pull forward very slightly.

  • Page 55: By-Pass Feed Roller

    Paper Feed 4.5.4 BY-PASS FEED ROLLER Front cover (page 4-3 "Front Cover") Left cover (page 4-5 "Left Cover") Right cover (page 4-8 "Right Cover") Pull out the paper tray. By-pass lower guide plate [A] ( x 4, x 2, x 2) ...

  • Page 56: By-Pass Feed Roller Friction Pad

    Paper Feed Slide the by-pass feed roller shaft [A] to the left side, and remove it. 10. Remove the metal cover [B] from the by-pass feed roller [C]. 4.5.5 BY-PASS FEED ROLLER FRICTION PAD By-pass feed roller (page 4-17 "By-pass Feed Roller") By-pass feed roller friction pad [A] (2 hooks, spring x 1) M154/M155/M174/M175/A0A7/M287/M0BB 4-18...

  • Page 57: By-Pass Feed Sensor

    Paper Feed 4.5.6 BY-PASS FEED SENSOR Front cover (page 4-3 "Front Cover") Right cover (page 4-8 "Right Cover") By-pass feed sensor [A] (3 hooks, x 1) 4.5.7 PAPER FEED CLUTCH Drive unit (page 4-37 "Drive Unit") Paper feed clutch [A] ( x 1, x 1, x 1)

  • Page 58: Relay Clutch

    Paper Feed 4.5.8 RELAY CLUTCH Drive unit (page 4-37 "Drive Unit") Relay clutch [A] ( x 1) 4.5.9 REGISTRATION CLUTCH Drive unit (page 4-37 "Drive Unit") Registration clutch [A] ( x 1) M154/M155/M174/M175/A0A7/M287/M0BB 4-20...

  • Page 59: Registration Roller

    Paper Feed 4.5.10 REGISTRATION ROLLER Pull out the paper tray. Top Cover (page 4-10 "Top Cover") Fusing Unit (page 4-28 "Fusing Unit") PSU / HVP unit (page 4-42 "PSU") By-pass lower guide plate (page 4-17 "By-pass Feed Roller") Paper feed clutch (page 4-19 "Paper Feed Clutch") Relay clutch (page 4-20 "Relay Clutch") Registration clutch (page 4-20 "Registration Clutch") 10.
  • Page 60 Paper Feed 13. Imaging unit base [A] ( x 4, x 1, x 4) 14. Registration unit [A] ( x 8, x 3) M154/M155/M174/M175/A0A7/M287/M0BB 4-22...
  • Page 61 Paper Feed 15. Upper guide plate [A] (2 hooks) 16. Remove the registration roller (follower) [A] as shown below (spring x 2, plastic parts x 2). 4-23 M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 62: Registration Sensor

    Paper Feed 17. Registration roller (drive) [A] ( x 2, bushing x 2). 4.5.11 REGISTRATION SENSOR Registration unit (page 4-21 "Registration Roller") Turn the registration unit over. Registration sensor [A] ( x 1, 3 hooks) M154/M155/M174/M175/A0A7/M287/M0BB 4-24...

  • Page 63: Image Transfer

    Image Transfer 4.6 IMAGE TRANSFER 4.6.1 TRANSFER ROLLER Front cover (page 4-3 "Front Cover") Remove the transfer roller [A] as shown below. Remove the bushing x 2, spring x 2, gear x 1, collar x 1 from the transfer roller. ...

  • Page 64: Toner End Sensor

    Image Transfer 4.6.2 TONER END SENSOR Left cover (page 4-5 "Left Cover") Drive unit (page 4-37 "Drive Unit") Toner end sensor [A] (4 hooks) M154/M155/M174/M175/A0A7/M287/M0BB 4-26...

  • Page 65: Quenching Lamp

    Image Transfer 4.6.3 QUENCHING LAMP Front cover (page 4-3 "Front Cover") Top cover (page 4-10 "Top Cover") Quenching lamp with the case [A] (2 hooks, x 1). Remove the quenching lamp [A] from the case (3hooks). 4-27 M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 66: Fusing And Exit

    Fusing and Exit 4.7 FUSING AND EXIT  Switch off the main power, unplug the machine from its power source, and allow the fusing unit to cool before removing it. 4.7.1 FUSING UNIT Right cover (page 4-8 "Right Cover") Rear cover (page 4-7 "Rear Cover") Release the lock [A], and then remove the entrance guide [B] ( x 1) Disconnect the three connectors (...

  • Page 67: Reinstallation

    Fusing and Exit Fusing unit [A] ( x 4)  Make sure that the two bushings [A] remain in position. Reinstallation Pass the cable [A] of the fusing unit through the hole [B] outside, after setting the fusing unit. 4-29 M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 68: After Installing A New Fusing Unit

    Fusing and Exit After installing a new fusing unit Enter the "Printer Configuration" in SOM. Select the "SP Mode 3" tab. Click "Clear Fusing Unit EM Counter" and then click "OK". Exit the SOM. 4.7.2 THERMOSTAT  Do not recycle a thermoswitch that is already opened. Safety is not guaranteed if you do this.

  • Page 69: Thermistor

    Fusing and Exit 4.7.3 THERMISTOR Fusing unit (page 4-28 "Fusing Unit") Fusing upper cover [A] ( x 4) Fusing front cover [A] ( x 2) Thermistor [A] ( x 1) 4-31 M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 70: Fusing Lamp

    Fusing and Exit 4.7.4 FUSING LAMP Fusing unit (page 4-28 "Fusing Unit") Fusing side covers [A] ( x 2 each) Turn over the fusing unit. Ground wires ( x 1 each) Fusing lamp [A] M154/M155/M174/M175/A0A7/M287/M0BB 4-32...

  • Page 71: When Reinstalling The Fusing Lamp

    Fusing and Exit When reinstalling the fusing lamp The flat terminal [A] must be placed on the right side of the fusing unit (fusing cable side). 4.7.5 HOT ROLLER Fusing lamp (page 4-32 "Fusing Lamp") Brackets [A] ( x 2 each) Turn over the fusing unit.
  • Page 72 Fusing and Exit Fusing entrance guide [A] ( x 3) Thermistor (page 4-31 "Thermistor") Hot roller stripper pawls (page 4-36 "Hot Roller Stripper Pawls") Ground plate [A] ( x 2 each) 10. Quenching brush [A] ( x 1) M154/M155/M174/M175/A0A7/M287/M0BB 4-34...

  • Page 73: Pressure Roller

    Fusing and Exit 11. Hot roller [A] 12. Remove the C-ring x 2, gear x 1, cap x 1, bushing x 2 from the Hot Roller. 4.7.6 PRESSURE ROLLER Hot roller (page 4-33 "Hot Roller") Pressure roller [A] (Bearing x 2) 4-35 M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 74: Hot Roller Stripper Pawls

    Fusing and Exit 4.7.7 HOT ROLLER STRIPPER PAWLS Fusing unit (page 4-28 "Fusing Unit") Fusing upper cover (page 4-30 "Thermostat") Metal holders [A] (1 holder for each pawl: x 2 each) Hot roller stripper pawls [A] (1 spring for each pawl) 4.7.8 PAPER EXIT SENSOR Rear cover (page 4-7 "Rear Cover") Paper exit sensor [A] (...

  • Page 75: Drive

    Drive 4.8 DRIVE 4.8.1 MAIN MOTOR Left cover (page 4-5 "Left Cover") Harness guide plate [A] ( x 3, x 2, x 1) Main motor [B] ( x 4, x 1) 4.8.2 DRIVE UNIT Left cover (page 4-5 "Left Cover") Main board (page 4-40 "Main board") Harness guide plate [A] ( x 3,...

  • Page 76: Duplex Motor

    Drive 4.8.3 DUPLEX MOTOR Left cover (page 4-5 "Left Cover") Duplex motor [A] ( x 2, x 1, x 1) M154/M155/M174/M175/A0A7/M287/M0BB 4-38...

  • Page 77: Electrical Components

    Electrical Components 4.9 ELECTRICAL COMPONENTS  When replacing a fuse, always use a fuse of the correct rating. Never use a fuse with the wrong rating. If you do, the machine may be damaged. 4.9.1 LAYOUT OF PC BOARDS Main board 4-39 M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 78: Main Board

    Electrical Components 4.9.2 MAIN BOARD Left cover (page 4-5 "Left Cover") Main board [A] ( x 4, all  Do not connect any connectors to JRS1 and JRS2 when reinstalling the Main board [A]. JRS1 and JRS2 are only used at the factory. ...

  • Page 79: When Installing The New Main Board

    Electrical Components When installing the new main board Remove the EEPROM from the old main board. Install it on the new Main board after replacing the main board. Replace the EEPROM if the EEPROM on the old main board is defective. ...

  • Page 80: Psu

    Electrical Components 4.9.3 PSU The replacement procedure of the PSU is difference, due to the location of the PSU between the two models. The M154/M155/M147/M175 PSU is installed at the bottom of the machine and the M287/M289 is behind the right side cover. M287/M289 M154/M155/M147/M175 PSU:ASS’Y...

  • Page 81: Replacement Procedure M154/M155/M147/M175

    Electrical Components Replacement Procedure M154/M155/M147/M175 Pull out the standard paper tray. Front cover (page 4-3 "Front Cover") Rear cover (page 4-7 "Rear Cover") Left cover (page 4-5 "Left Cover") Right cover (page 4-8 "Right Cover") Top cover (page 4-10 "Top Cover") Main board (page 4-40 "Main board") Drive unit (page 4-37 "Drive Unit") Bracket [A] (...
  • Page 82 Electrical Components 13. Rear lower cover [A] ( x 3). 14. Release the lock [A], and then remove the entrance guide [B] ( x 1). 15. Duplex cover [A] ( x 2, bushing x 2) M154/M155/M174/M175/A0A7/M287/M0BB 4-44...
  • Page 83 Electrical Components 16. Set the machine with the front side facing down, resting on the table. 17. Release the link [A] ( x 1) 18. Duplex transport guide [A] ( x 4 ,bushing x 4, x 1, gear x 1) 19.
  • Page 84 Electrical Components 20. PSU [A] ( x 4, x 1) M154/M155/M174/M175/A0A7/M287/M0BB 4-46...

  • Page 85: Replacement Procedure M287/M289

    Electrical Components Replacement Procedure M287/M289 1. Pull out the standard paper tray. 2. Front cover (page 4-3 "Front Cover") 3. Rear cover (page 4-7 "Rear Cover") 4. Right cover (page 4-8 "Right Cover") [Right side after taking the Right cover] 5.

  • Page 86: Hvp

    Electrical Components 6. PSU:ASS’Y 4.9.4 HVP PSU / HVP unit (page 4-42 " M154/M155/M174/M175/A0A7/M287/M0BB 4-48...
  • Page 87 Electrical Components PSU") HVP [A] ( x 4, x 1). 4-49 M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 88: Charge Terminal Case

    Electrical Components 4.9.5 CHARGE TERMINAL CASE Right cover (page 4-8 "Right Cover") Charge terminal case [A] with the harness ( x 2, x 1, 2 hooks) Harness [A] ( x 4) Four springs and terminal pins [B]. M154/M155/M174/M175/A0A7/M287/M0BB 4-50...

  • Page 89: Cooling Fan

    Electrical Components 4.9.6 COOLING FAN Right cover (page 4-8 "Right Cover") Top cover (page 4-10 "Top Cover") Cooling fan [A] ( x 2, x 1, x 2)  Install the cooling fan [A] with its decal facing the outside of the machine. 4-51 M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 90: Wireless Lan Board (For M155, M175)

    Electrical Components 4.9.7 WIRELESS LAN BOARD (FOR M155, M175) Left cover (page 4-5 "Left Cover") Top cover (page 4-10 "Top Cover") Remove the Wireless LAN board [A] from the top cover (hook). M154/M155/M174/M175/A0A7/M287/M0BB 4-52...

  • Page 91: Duplex

    Duplex 4.10 DUPLEX 4.10.1 RELAY SENSOR Rear cover (page 4-7 "Rear Cover") Relay sensor [A] ( x 1, 3 hooks) 4.10.2 INVERTER SENSOR Duplex transport guide (page 4-42 "PSU") Inverter sensor [A] ( x 1, 3hooks) 4-53 M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 93: Service Tables

    SERVICE TABLES R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 95: Smart Organizing Monitor

    Smart Organizing Monitor 5. SERVICE TABLES 5.1 SMART ORGANIZING MONITOR 5.1.1 OVERVIEW SOM (Smart Organizing Monitor) is a utility which can check the status of a printer and set up a printer from a PC. This utility is executed from a printer driver. 5.1.2 PRINTER DRIVER INSTALLATION (USB CONNECTION) Close all applications currently running.

  • Page 96: Entering The Printer Configuration

    Smart Organizing Monitor 5.1.3 ENTERING THE PRINTER CONFIGURATION To enter the service system setting; Start the SOM utility. Click the "User Tools" tab. Click "Printer Configuration". The "Access Code" entry dialog appears. M154/M155/M174/M175/A0A7/M287/M0BB...
  • Page 97 Smart Organizing Monitor Input the access code (for customer engineers). Click the "OK" button. The "Printer Configuration" GUI appears. M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 98: Printer Configuration Menu List

    Smart Organizing Monitor 5.1.4 PRINTER CONFIGURATION MENU LIST The SOM has the following printer configuration menus. Each menu contains various setting items. The details of each setting item are explained in this section below. Menu Description Paper Input Adjusts the paper type and size settings. Adjusts the image registration and executes the color registration Maintenance adjustment.

  • Page 99: Paper Input

    Smart Organizing Monitor Paper Input Item Selections Remarks *: Default (NA: Letter, EU: A4) A4 */ B5/ A5/ B6/ A6/ Legal/ Letter*/ Tray 1 Paper The selectable paper sizes Half Letter/ Executive/ 8" x 13"/ 8.5" Size depend on the model. x 13"/ Folio/ 16K/ Custom Paper (standard) For details, refer to the...
  • Page 100 Smart Organizing Monitor Item Selections Remarks 3.54 – 8.50 inch. Precision is two digits after the decimal point in inch or one digit after the decimal point in mm. If an input value is Custom Paper Horizontal : 100-216mm more than the maximum value, Size : Tray1 Vertical : 148-356mm then it will be treated...

  • Page 101: Maintenance

    Smart Organizing Monitor Maintenance Group (Tab) Item Selections Remarks Sends a PCL command to the printer to Print Test print a test sheet. Sheet button It is disabled when tray 1 is not installed. 0.1 mm per step. Range is -15 mm to +15 Adjustment (-15 to +15) If the machine settings are reset to the...
  • Page 102 Smart Organizing Monitor Group (Tab) Item Selections Remarks Adjustment (-15 to +15) 0.1 mm per step. Range is -15 mm to +15 Horizontal step Adjustment (-15 to +15) 0.1mm per step. Range is -15 mm to +15 Vertical step "*" indicates the factory default value. M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 103: System

    Smart Organizing Monitor System Item Selections Remarks Auto Continue On/Off * Copies 1*-999 Sub Paper Size Off */ Auto Off */ Short Edge Bind/ 2 Sided Print Long Edge Bind "Manual Duplex/Cover" has higher Blank Page Print Print */ Not Print priority than the "Blank Pages"...
  • Page 104 Smart Organizing Monitor Item Selections Remarks Off * Image Density -3 to 3 (0*) Adjustment Print Error Page Off * Up to 32 alphanumeric characters. Device Comment Null string* The factory default is 'null string'. Restores all settings to the factory Restore to Factory default settings for the market area Default button...
  • Page 105 Smart Organizing Monitor Item Selections Remarks Russian Brazilian Turkish Use * Access Code Do not use Changes the access code. The button Access code change is grey if the Access code is set to "Do button not use". "*" indicates the factory default value. 5-11 M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 106: Ipv6

    Smart Organizing Monitor IPv6 Item Selections Remarks IPv6 DHCP Disable*/Enable Address From Displays Address from DHCP DHCP Stateless Auto Displays Stateless Auto Address. Address Link Local Address Displays Link Local Address. IPv6 default router Displays IPv6 Default Gateway. (Gateway) Manual Address Input IPv6 Address Manually.

  • Page 107: Network 1

    Smart Organizing Monitor Network 1 Group (Tab) Item Selections Remarks Device String length is 32 Name Information Comment String length is 32 Address This setting is not available if DHCP is enabled. If this setting is changed, the printer IP Address xxx.xxx.xxx.xxx power must be turned off/on for the new setting to take effect.
  • Page 108 Smart Organizing Monitor Group (Tab) Item Selections Remarks This setting is not available if DHCP is enabled. If this setting is changed, the printer power must be turned off/on for the new Default setting to take effect. Gateway xxx.xxx.xxx.xxx Will show all zero if network initialization Address is not finished.
  • Page 109 Smart Organizing Monitor Group (Tab) Item Selections Remarks Up to 32 alphanumeric characters. This setting is not available if DHCP is enabled. The default setting when DHCP is off is null string. The setting when DHCP is changed Domain from on to off is the previous setting Name when DHCP was on.

  • Page 110: Network 2

    Smart Organizing Monitor Network 2 Group Item Selections Remarks (Tab) Anonymous* SMTP SMTP Authentication Authentication POP before SMTP SMTP Server Up to 32 alphanumeric characters. Null string* Name The factory default is 'null string'. 1 to 65535 Port Number The factory default is 25. SMTP Up to 32 alphanumeric characters.
  • Page 111 Smart Organizing Monitor Get Community public Up to 15 alphanumeric characters. The factory default is 0.0.0.0 SNMP Manager IP If this setting is changed, the printer 0.0.0.0 * Address power must be turned off/on for the new setting to take effect. IPsec IPsec Activated Disable*/Enable -...

  • Page 112: Network 3

    Smart Organizing Monitor Network 3 Group Item Selections Remarks (Tab) Paper Jam Up to 32 alphanumeric Display Name Print Cartridge Empty characters. Service Required Alert 1 Print Cartridge Near Empty Up to 64 alphanumeric E-mail Address No Paper characters. Cover Open Paper Jam Up to 32 alphanumeric Display Name...

  • Page 113: Wireless

    Smart Organizing Monitor Wireless Group (Tab) Item Selections Remarks Wireless Status MAC Address Communication Mode Wireless LAN Displays Wireless SSID Status Status. Channel Indication Wireless Signal Strength Manual Setup Configuration Method Setup with WPS SSID Input SSID Infrastructure Communication Selects communication Mode method.
  • Page 114 Smart Organizing Monitor Group (Tab) Item Selections Remarks WP A2-PSK Mix Mode WPA/WPA2 None* Selects encryption Encryption method. WPA Passphrase - Input WPA passphrase. WEP Key Length 64bit*/128bit Selects WEP key length. WEP Transmit #1 to #4 Key ID Hexadecimal WEP Key Format ASCII Wi-Fi Protected...

  • Page 115: Printer

    Smart Organizing Monitor Printer Group (Tab) Item Selections Remarks Portrait * Orientation Landscape If the machine settings are reset Form Lines 5 to 128 by 1 to the factory defaults, this value does not change. Font Number 0*-89 The factory default value is 0. 4 to 999.75 by 0.25 (12 Font Size The factory default value is 12.
  • Page 116 Smart Organizing Monitor Group (Tab) Item Selections Remarks Roman-8, Roman-9, ISO L1, ISO L2, ISO L5, PC-8* , PC-8 D/N, PC-850, PC-852, PC-858, PC-8 TK, Win L1, Win L2, Win L5, Desktop, PS Text, VN Intl, VN US, MS Publ, Symbol Set Math-8, PS Math, VN Math, Pi Font,...

  • Page 117: Sp Mode 1

    Smart Organizing Monitor SP Mode 1 Adjusts the horizontal registration for tray 1. If the machine settings are reset to the factory Horizontal defaults, this value does not change. [-40 to 40 / -0 (Default) / 0.1 mm/step] Adjusts the vertical registration of plain paper for tray1.
  • Page 118 Smart Organizing Monitor Adjusts the vertical registration of plain paper for the bypass tray. If the machine settings are Vertical: Plain Paper reset to the factory defaults, this value does not change. [-40 to 40 / 0 (Default) / 0.1 mm/step] Adjusts the vertical registration of thick paper for the bypass tray.
  • Page 119 Smart Organizing Monitor 00* – 7F Brand ID Displays the current brand ID number. Do not change this setting (Designed for Factory Use). Auto IP [On or Off (Default)] Setting Main Motor Output check (Main Motor) Middle Clutch Output check (Relay Clutch) Tray1 Clutch Output check (Paper Feed Clutch) Bypass solenoid...

  • Page 120: Sp Mode 2

    Smart Organizing Monitor SP Mode 2 Adjusts the amount of paper buckle at the Vertical: Plain Paper registration roller for each tray and paper type. [-8 to 8 / -2 (Default) / 1 mm/step] Amount of Paper Adjusts the amount of paper buckle at the Buckle at the Vertical: Thick Paper registration roller for each tray and paper type.
  • Page 121 Smart Organizing Monitor Adjusts the fusing temperature for plain paper. Plain Paper [150 to 190 / 175 (Default) / 5°C/step] Adjusts the fusing temperature for thick 1 Thick Paper 1 paper. [160 to 200 / 185 (Default) / 5°C /step] Adjusts the fusing temperature for thin paper.

  • Page 122: Sp Mode 3

    Smart Organizing Monitor Do not change this setting (Designed for Pure refill mode Factory Use). Handling Mode on "Waste Toner Sets the machine operation at "waste toner full" of the refilled AIO. full" of the [On or Off (Default)] refilled AIO "*"...
  • Page 123 Smart Organizing Monitor Sub Scan Adjusts the sub scan magnification. Magnification [-8 to 8 / 0 / 1 /step] Development Adjusts the developer bias. Bias Setting [270 to 330 / 300 / 15 /step] Transfer Roller Adjusts the transfer roller bias. Bias [-6 to 6 / 0 / 1 /step] Corrects the face curl of paper.
  • Page 124 Smart Organizing Monitor Sets the display of alert when each EM parts EM Life Display yield of this machine is reached. [On (Default) or Off] Resets the engine settings stored in the Clear Engine Memory EEPROM to factory default. This button is for resetting an SC related with Reset Fusing Unit SC the fusing errors.

  • Page 125: Reports

    Reports 5.2 REPORTS 5.2.1 CONFIGURATION PAGE The configuration page has information about the machine's status. Print this sheet as shown below. Check the configuration page when doing machine maintenance. To Print the Configuration Page Start the SOM utility. Click the "User Tools" tab. Select "Configuration Page"...

  • Page 126: Total Counter

    Reports Total Counter Total Counter: The total counter incremented by the "main board" each time the board issues a print command to the engine. The value is calculated as follows: Total counter = Printer counter + Reports print Application Counters: Application counters exist for each individual primary machine function, and are incremented by the "main board"...

  • Page 127: Other Types Of Reports

    Reports 5.2.2 OTHER TYPES OF REPORTS You can also check other reports than reports of configuration page with "List/Test Print" in the SOM or Web image monitor.  Test Page  PCL Config./Font Page Prints the current configuration and installed PCL font list. ...

  • Page 128: Test Pattern Printing

    Reports 5.2.4 TEST PATTERN PRINTING Follow the test pattern print procedure below to print a test pattern. To Print the Test Pattern Start the SOM utility. Click the "User Tools" tab. Click "Printer Configuration". M154/M155/M174/M175/A0A7/M287/M0BB 5-34...
  • Page 129 Reports The "Access Code" entry dialog appears. Input the access code (for customer engineers).and then Click "OK". Select the "SP Mode 2" tab. Click "Print Test Pattern". The following three test pattern pages (Checker flag/ Grid pattern/ Trimming pattern) are printed.

  • Page 130: Updating The Firmware

    Updating the Firmware 5.3 UPDATING THE FIRMWARE  Never turn the machine's main power off while the firmware is being updated, as this could damage the main board. 5.3.1 CHECKING THE MACHINE FIRMWARE VERSION To update the firmware for this machine, you need the most recent version of the firmware (firmware file downloadable from the Internet).

  • Page 131: Updating The Boot Loader Firmware

    Updating the Firmware machine's IP address in "Machine IP" [B], and then click "F/W Update (NET)" [C]. The following message appears on the screen: "Firmware is Updating ..." and the Alert LED (red) on the printer starts blinking. (The Ready LED remains lit.) ...

  • Page 132: Fw Update Tool Messages

    Updating the Firmware 5.3.5 FW UPDATE TOOL MESSAGES FW Update Tool Messages: Information Message for USB update Messages Comment Action Send F/W file to Printer Please reboot Printer after USB Upload : End of data successfully. panel shows reboot (Transmission Time: <30 sec) message.
  • Page 133 Updating the Firmware Messages Comment Action Connecting… Connect to Printer. Please wait a moment. Please reboot printer after Update F/W successfully. Net Upload : End of data panel shows reboot (Transmission Time: <30 sec) message. Check network cable connection. Can not open FTP port of Check whether the printer Printer before F/W file is is available.

  • Page 134: Fw Update Tool Messages: Error

    Updating the Firmware FW Update Tool Messages: Error Message for USB update Messages Comment Action Check USB cable connection. Can not get Printer status form Check whether the USB Machine is not ready. USB status channel before Print Driver is available. F/W file is transmitted.
  • Page 135 Updating the Firmware Message for Network update Messages Comment Action Check PC network settings and IP address. Cannot get Printer status form Check printer network Machine is not ready. Network status channel before settings and IP address. F/W file is transmitted. Do not update F/W when printer is still powering up.

  • Page 137: Troubleshooting

    TROUBLESHOOTING R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 139: Self-Diagnostic Mode

    Self-Diagnostic Mode 6. TROUBLESHOOTING 6.1 SELF-DIAGNOSTIC MODE 6.1.1 SELF-DIAGNOSTIC MODE AT POWER ON As soon as the main machine is powered on, the controller waits for the initial settings of the copy engine to take effect and then starts an independent self-diagnostic test program. The self-diagnostic test checks the CPU, memory, and so on.

  • Page 140: Service Call

    Service Call 6.2 SERVICE CALL See "Appendices" for the "Error Message". 6.2.1 SUMMARY This machine issues an SC (Service Call) code if an error occurs with the machine. The error code can be seen with the SOM. Make sure that you understand the following points; All SCs are logged.

  • Page 141: Engine Sc

    Service Call 6.2.2 ENGINE SC SC 2xx (Laser Optics Error) Polygon motor on timeout error The polygon mirror motor does not reach the targeted operating speed within 10 sec. after turning.  Polygon motor/driver board harness loose or disconnected  Polygon motor/driver board defective ...
  • Page 142 Service Call Beam Synchronize error The laser synchronizing detection signal for LD is not output within 400msec after the LD unit has turned on.  Disconnected cable from the laser synchronizing detection unit or defective connection  Defective laser synchronizing detector ...

  • Page 143: Sc 4Xx (Image Transfer And Transfer Error)

    Service Call SC 4xx (Image Transfer and Transfer Error) Bias leak Bias leaked at the drum charge, development charge, or transfer charge. PWM signals are sampled at 20 msec. intervals. This SC is issued if 10 PWM samplings within 200 msec. are abnormal. ...

  • Page 144: Sc 5Xx (Motor And Fusing Error)

    Service Call SC 5xx (Motor and Fusing Error) Main motor error The machine does not detect a main motor lock signal within 2sec after the main motor started to rotate. -or- The machine does not release a main motor lock signal within 2sec after the main motor switched off.
  • Page 145 Service Call Fuser reload error This SC occurs, if any of the following conditions are met: In a 100V power supply environment: 1. The fusing temperature increased 6 degrees C or less for 5 times consecutively within 1.5 seconds. 2. The fusing temperature did not reach 45 degrees C within 11 seconds after the fusing lamp turned ON.
  • Page 146 Service Call High temperature error (hard)  During stand-by mode or a print job, the detected heating roller temperature reaches 250°C.  Defective Main board  Defective PSU Replace the Main board Replace the PSU  Execute "Reset Fusing Unit SC" to recover the machine after completing the recovery procedure.
  • Page 147 Service Call  Defective fusing relay  Defective fusing relay circuit  Open +24V fuse on the PSU  Unstable power supply Check the power supply source Replace the +24V fuse on the PSU Replace the PSU Turn the machine main power off/on Fuser reload error due to low voltage In a 100V power supply environment: 1.

  • Page 148: Sc 6Xx (Communication And Other Errors)

    Service Call Fuser 3times jam error The paper jam counter for the fusing unit reaches 3. The paper jam counter is cleared if the paper is fed correctly. This SC is activated only when this function is enabled with "Eng. Maintenance" (default "OFF").

  • Page 149: Jam Detection

    Jam Detection 6.3 JAM DETECTION 6.3.1 JAM SENSOR LAYOUT There are the sensors of the jam detection as shown below. Paper Jam Registration Sensor Inverter Sensor Paper Exit Sensor Relay Sensor 6.3.2 JAM MESSAGE LIST Here is a list of common jam messages, a description of the causes. See the drawing shown above to check the sensor location.

  • Page 150: Paper Jam

    Jam Detection Paper Jam Related to jam code Jam message Cause Sensor Paper does not reach Misfeed: PprTray registration sensor (bypass Registration sensor [1] tray) Paper does not reach Misfeed: Tray 1 Registration sensor [1] registration sensor (tray 1) Paper does not reach registration sensor (duplex Registration sensor [1] feed tray)

  • Page 151: Image Adjustment

    Image Adjustment 6.4 IMAGE ADJUSTMENT 6.4.1 REGISTRATION ADJUSTMENT User Adjustment The paper registration can also be adjusted with the SOM ("Printer Configuration"). For details, see the "Software Guide". Service Adjustment Print the test page. (page 5-31 "Reports")  Print out the test page before changing the paper registration setting. Start the SOM utility.
  • Page 152 Image Adjustment Select the "SP Mode 1" tab. Click "Up" or "Down" to set the registration value (mm) and then click "OK".  Increase the value to shift the print area in the plus direction.  Decrease to shift in the minus direction. ...
  • Page 153 Image Adjustment   (1): Feed Direction  (2): Vertical Adjustment  (3): Horizontal Adjustment  (4): Print Area Exit the SOM. 6-15 M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 154: Image Quality

    Image Quality 6.5 IMAGE QUALITY 6.5.1 OVERVIEW Image problems may appear at regular intervals that depend on the circumference of certain components. The following diagram shows the possible symptoms (black or white dots at regular intervals).  Abnormal image at 29.8 mm intervals: Charge roller ...

  • Page 155: Other Problems

    Other Problems 6.6 OTHER PROBLEMS 6.6.1 DARK LINES IN HALFTONE AREAS AT 75MM INTERVALS Using the machine in a room where the humidity is too low may cause dark lines in halftone areas at 75mm intervals. This is because low-humidity conditions tend to cause variations in light sensitivity across the surface of the drum.

  • Page 156: Troubleshooting

    Troubleshooting 6.7 TROUBLESHOOTING 6.7.1 JAM/PAPER FEED PROBLEM problem Cause/Solution  Use supported types of paper.  Load paper correctly, making sure that the paper guides are properly adjusted. Paper does not feed  If the paper is curled, straighten the paper. smoothly.
  • Page 157 Troubleshooting problem Cause/Solution  Fan the paper well before loading. Also make sure that the edges are even by tapping the stack on a flat surface such as a desk.  Make sure that the paper guides are in the right position. ...

  • Page 158: Image Quality Problem

    Troubleshooting 6.7.2 IMAGE QUALITY PROBLEM problem Cause/Solution  The polygon mirror of the laser unit is dirty.  Adjust the image density.  Paper is damp. Use paper that has been stored properly.  If you enable [Toner Saving], printing is generally less dense.

  • Page 159: Energy Save

    ENERGY SAVE R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 161: Energy Saver Modes

    Energy Save 7. ENERGY SAVE 7.1 ENERGY SAVE 7.1.1 ENERGY SAVER MODES Customers should use energy saver modes properly, to save energy and protect the environment. The backlight of the screen is turned off and "Energy Saver Mode1" appears on the screen, and then the fusing lamp is turned off and "Energy Saver Mode2"...

  • Page 162: Return To Stand-By Mode

    Energy Save Return to Stand-by Mode Energy Saver Mode 1  Recovery time: 10 sec. Energy Saver Mode 2  Recovery time: 20 sec. Recommendation We recommend that the default settings should be kept.  If the customer requests that these settings should be changed, please explain that their energy costs could increase, and that they should consider the effects on the environment of extra energy use.

  • Page 163: Paper Save

    Paper Save 7.2 PAPER SAVE 7.2.1 EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex: Reduce paper volume in half! 2.

  • Page 164: Total Counter

    Paper Save Duplex + Combine: Using both features together can further reduce paper volume by 3/4! To check the paper consumption, look at the total counter and the duplex counter. The total counter counts all pages printed.  For one duplex page, the total counter goes up by 2. ...
  • Page 165 Paper Save Duplex mode: Simplex Sheet Duplex Paper Originals Total counter used Sheets used Saved If combine mode is used, the total and duplex counters work in the same way as explained previously. The following table shows paper savings and how the counters increase for some simple examples of duplex/combine jobs.
  • Page 166 Paper Save Duplex + 2 in 1 mode: Simplex Sheet Duplex Paper Originals Total counter used Sheets used Saved M154/M155/M174/M175/A0A7/M287/M0BB...
  • Page 167 M154/M155/M174/M175/ A0A7/M287/M0BB SERVICE MANUAL APPENDICES...
  • Page 169 M154/M155/M174/M175/ A0A7/M287/M0BB APPENDICES TABLE OF CONTENTS 1. APPENDICES: SPECIFICATIONS ..........1-1 1.1 GENERAL SPECIFICATIONS ..................1-1 1.1.1 GENERAL SPECIFICATIONS ................1-1 1.1.2 PRINTER ......................1-3 1.2 SUPPORTED PAPER SIZES ..................1-4 2. ERROR MESSAGES ..............2-1 2.1.1 OVERVIEW ......................2-1 2.1.2 ERROR MESSAGES LIST..................

  • Page 171: Specifications

    APPENDIX: SPECIFICATIONS R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 173: Appendices: Specifications

    1. APPENDICES: SPECIFICATIONS 1.1 GENERAL SPECIFICATIONS 1.1.1 GENERAL SPECIFICATIONS Configuration Desktop Paper capacity Main tray 250 sheets (80g/m , 20lb) By-pass tray 50 sheets (80g/m , 20lb) Output tray Up to 125 sheets (A4/LT or 80g/m , 20lb) Paper size Main tray A4, B5 JIS, A5, B6 JIS, A6, Legal, Letter, HLT, Executive, F, Foolscap, Folio,16K...
  • Page 174  5.0 W or less (Energy Saver Mode 2)  70 W or less (Energy Saver Mode 1)  10 W or less (Energy Saver Mode 2) Power 120V, 7A, 60Hz EU/AP 220 - 240 V, 4A, 50/60Hz 220 - 240 V, 5A, 50/60Hz Noise Printing Less than 65.8 dB (A)

  • Page 175: Printer

    1.1.2 PRINTER Print speed 30 ppm (Letter) EU/CH/AP 28 ppm (A4) Printer PCL6C language Font 80 fonts Resolution 600 x 600 dpi (Maximum: 1200 x 600 dpi) Toner save Supported mode First print 12 seconds or less speed Duplex print Supported ...

  • Page 176: Supported Paper Sizes

    1.2 SUPPORTED PAPER SIZES Supported and the size is molded in the tray. Need to select paper size by operation panel/driver. Supported but size is not molded in the tray. Need to select paper size by operation panel/driver. *For bypass tray, paper width is indicated. Need to input paper size by operation panel and driver.
  • Page 177 Envelope Env. #10 Env. 10 4 1/8” x 9 1/2” Env. Env. 3 7/8” x 7 Monarch Monarch 1/2” Env. C6 Env. C6 114 x 162mm Env. C5 Env. C5 162 x 229mm Env. DL Env. DL 110 x 220mm Custom Width Width...

  • Page 179: Error Messages

    ERROR MESSAGES R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None SM Appendix M154/M155/M174/M175/A0A7/M287/M0BB...

  • Page 181: Overview

    2. ERROR MESSAGES 2.1.1 OVERVIEW Error messages will be displayed on the LCD panel / Smart Organizing Monitor if the machine has a problem. These can be viewed by a customer. 2.1.2 ERROR MESSAGES LIST Error and Status Messages Appear on Smart Organizing Monitor Message Causes Solutions...
  • Page 182 Paper Type Mismatch The paper type specified For details about changing the Paper of the selected on the machine and the paper type setting of the paper type is not type specified in the printer machine, See the user’s guide loaded in the indicated driver do not match.

  • Page 183: Error And Status Indicate On The Control Panel

    Error and Status Indicate on the Control Panel The LED on the operation panel indicates the machine status, including any errors. Status Solution Toner/ Alarm Power Paper The power is on. The status is normal. Flashing Importing data. The status is normal. Flashing The print cartridge is Replace the print cartridge...
  • Page 184 to check the error, and then take appropriate measures. See the user’s guide "Using Web Image Monitor" or "Using Smart Organizing Monitor". A malfunction has Contact your sales or occurred. service representative. M154/M155/M174/M175/A0A7/M287/M0BB SM Appendix...

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