Related Manuals for NetApp DS460C
Summary of Contents for NetApp DS460C
- Page 1 SAS Disk Shelves Service Guide For DS460C, DS224C and DS212C August 2017 | 215-11810_B0 doccomments@netapp.com...
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Page 3: Table Of Contents
Contents Hot-swapping a disk drive in a DS224C or DS212C disk shelf ....4 Hot-swapping a disk drive in a DS460C disk shelf ........8 Hot-swapping a power supply ..............14 Replacing a fan module in a DS460C disk shelf ........17 Replacing a drive drawer in a DS460C disk shelf ........ -
Page 4: Hot-Swapping A Disk Drive In A Ds224C Or Ds212C Disk Shelf
Before you begin • The disk drive that you are installing must be supported by the DS224C or DS212C disk shelf. NetApp Hardware Universe • All other components in the system must be functioning properly; if not, contact technical support. - Page 5 Best practice is to have the current versions of disk shelf (IOM) firmware and disk drive firmware on your system before adding new disk shelves, shelf FRU components, or SAS cables. Current versions of firmware can be found on the NetApp Support Site. NetApp Downloads: Disk Shelf Firmware NetApp Downloads: Disk Drive and Firmware •...
- Page 6 6 | Service Guide for DS460C, DS224C and DS212C Disk Shelves Save all packaging materials for use when returning the failed disk drive. NetApp requires that all returned disk drives be in a ESD-rated bag. Note: 4. Physically identify the failed disk drive from the system console warning message and the illuminated attention (amber) LED on the disk drive.
- Page 7 -node node_name -autoassign on You need to reenable disk ownership automatic assignment on both controllers in an HA pair. 12. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
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Page 8: Hot-Swapping A Disk Drive In A Ds460C Disk Shelf
Hot-swapping a disk drive in a DS460C disk shelf You can hot-swap a failed disk drive in a DS460C disk shelf—nondisruptively replace a disk drive in a system that is powered on and serving data (I/O is in progress). When a disk drive fails, the system logs a warning message to the system console indicating which disk drive has failed. - Page 9 LEDs on the operator display panel and FRU components. • The DS460C drive shelf consist of five drive drawers (drive drawer 1 at the top through drive drawer 5 at the bottom) that each contain 12 drive slots.
- Page 10 10 | Service Guide for DS460C, DS224C and DS212C Disk Shelves Steps 1. If you want to manually assign disk ownership for the replacement disk drive, you need to disable disk ownership automatic assignment if it is enabled; otherwise, go to the next step.
- Page 11 Hot-swapping a disk drive in a DS460C disk shelf | 11 5. Open the drawer containing the failed drive: a. Unlatch the drive drawer by pulling on both levers. b. Using the extended levers, carefully pull the drive drawer out until it stops.
- Page 12 12 | Service Guide for DS460C, DS224C and DS212C Disk Shelves a. Raise the cam handle on the new drive to vertical. b. Align the two raised buttons on each side of the drive carrier with the matching gap in the drive channel on the drive drawer.
- Page 13 -node node_name -autoassign on You need to reenable disk ownership automatic assignment on both controllers in an HA pair. 11. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
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Page 14: Hot-Swapping A Power Supply
Hot-swapping a power supply You can hot-swap a failed power supply in a DS460C, DS224C, or DS212C disk shelf— nondisruptively replace a power supply in a system that is powered on and serving data (I/O is in progress). When a power supply fails, the system logs a warning message to the system console indicating which power supply failed. - Page 15 The following illustration is for a power supply used in a DS224C or DS212C disk shelf; however, the latch operates the same way for power supplies used in DS460C disk shelves: 6. Use the cam handle to slide the power supply out of the disk shelf.
- Page 16 The power supply's power (green) LED and attention (amber) LED illuminate, and then within 40 seconds, the attention (amber) LED turns off. 11. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. NetApp Support...
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Page 17: Replacing A Fan Module In A Ds460C Disk Shelf
Replacing a fan module in a DS460C disk shelf Each DS460C drive shelf includes two fan modules. If a fan module fails, you must replace it as soon as possible to ensure that the shelf has adequate cooling. When you remove the failed fan module, you do not have to turn off power to your disk shelf. - Page 18 18 | Service Guide for DS460C, DS224C and DS212C Disk Shelves 4. Press the orange tab to release the fan module handle. Tab that you press to release the fan module handle 5. Use the fan module handle to pull the fan module out of the shelf.
- Page 19 The LED goes off after this process is complete. 8. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp Support , 888-463-8277 (North America), 00-800-44-638277 (Europe), or +800-800-80-800 (Asia/Pacific) if you need the RMA number.
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Page 20: Replacing A Drive Drawer In A Ds460C Disk Shelf
Replacing a drive drawer in a DS460C disk shelf You must stop all host I/O activity and power off the shelf before replacing the drive drawer. Each of these 60-drive shelves has five drive drawers. And each of the five drawers can hold up to 12 drives. -
Page 21: Removing The Cable Chains
31 Removing the cable chains Left and right cable chains for each drive drawer in the DS460C drive shelf allow the drawers to slide in and out. Before you can remove a drive drawer, you must remove both cable chains. - Page 22 22 | Service Guide for DS460C, DS224C and DS212C Disk Shelves fan module handle b. Using the handle, pull the fan module out of the drive shelf, and set it aside. 3. Manually determine which of the five cable chains to disconnect.
- Page 23 Replacing a drive drawer in a DS460C disk shelf | 23 Cable chain Vertical connector (connected to the midplane) Horizontal connector (connected to the drive drawer) The top cable chain is attached to drive drawer 1. The bottom cable chain is attached to drive drawer 5.
- Page 24 24 | Service Guide for DS460C, DS224C and DS212C Disk Shelves Orange ring on the vertical bracket b. Disconnect the vertical connector (connected to the midplane) by gently pressing on the center of the orange ring and pulling the left side of the cable out of the enclosure.
- Page 25 Replacing a drive drawer in a DS460C disk shelf | 25 Orange ring on horizontal bracket Cable chain b. Gently insert your finger into the orange ring. The figure shows the orange ring on the horizontal bracket being pushed down so that the rest of the cable chain can be pulled out of the enclosure.
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Page 26: Removing A Drive Drawer
26 | Service Guide for DS460C, DS224C and DS212C Disk Shelves c. To unplug the cable chain, pull your finger toward you approximately 1 inch (2.5 cm), but leave the cable chain connector within the vertical bracket. 10. Disconnect the left cable chain from the horizontal bracket, and pull the entire cable chain out of the drive shelf. - Page 27 Replacing a drive drawer in a DS460C disk shelf | 27 b. Raise the drive handle to vertical. c. Use the handle to lift the drive from the drive drawer. d. Place the drive on a flat, static-free surface and away from magnetic devices.
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Page 28: Installing A Drive Drawer
28 | Service Guide for DS460C, DS224C and DS212C Disk Shelves a. Locate the plastic release lever on each side of the drive drawer. Drive drawer release lever b. Open both release levers by pulling the latches toward you. c. While holding both release levers, pull the drive drawer toward you. - Page 29 Replacing a drive drawer in a DS460C disk shelf | 29 Lock-out tumbler Drawer guide 2. Position the replacement drive drawer in front of the empty slot and slightly to the right of center. Positioning the drawer slightly to the right of center helps to ensure that the lock-out tumbler and the drawer guide are correctly engaged.
- Page 30 30 | Service Guide for DS460C, DS224C and DS212C Disk Shelves d. Raise the handle on the drive to vertical. e. Align the two raised buttons on each side of the drive with the notches on the drawer. The figure shows the right side view of a drive, showing the location of the raised buttons.
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Page 31: Attaching The Cable Chains
Replacing a drive drawer in a DS460C disk shelf | 31 g. Repeat these substeps to reinstall all of the drives. 6. Slide the drawer back into the drive shelf by pushing it from the center and closing both levers. - Page 32 32 | Service Guide for DS460C, DS224C and DS212C Disk Shelves Callout Cable chain Connector Connects to Left Vertical Midplane Horizontal Drive drawer...
- Page 33 Replacing a drive drawer in a DS460C disk shelf | 33 Callout Cable chain Connector Connects to Right Horizontal Drive drawer Vertical Midplane Steps 1. Follow these steps to attach the left cable chain: a. Locate the horizontal and vertical connectors on the left cable chain and the corresponding horizontal and vertical brackets inside the enclosure.
- Page 34 34 | Service Guide for DS460C, DS224C and DS212C Disk Shelves Guide rail Caution: Risk of equipment malfunction — Make sure to slide the connector underneath the guide rail on the bracket. If the connector rests on the top of the guide rail, problems might occur when the system runs.
- Page 35 Replacing a drive drawer in a DS460C disk shelf | 35 b. Align both cable chain connectors with their corresponding brackets. c. Slide the cable chain's horizontal connector under the guide rail on the horizontal bracket and push it in as far as it will go.
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Page 36: Hot-Swapping Or Replacing An Iom12 Module
Best practice is to have the current versions of disk shelf (IOM) firmware and disk drive firmware on your system before adding new disk shelves, shelf FRU components, or SAS cables. Current versions of firmware can be found on the NetApp Support Site. NetApp Downloads: Disk Shelf Firmware NetApp Downloads: Disk Drive and Firmware •... - Page 37 Hot-swapping or replacing an IOM12 module | 37 2. Unpack the new IOM12 module, and set it on a level surface near the disk shelf. Save all packaging materials for use when returning the failed IOM12 module. 3. Physically identify the failed IOM12 module from the system console warning message and the illuminated attention (amber) LED on the failed IOM12 module.
- Page 38 For each module port that you cabled, the LNK (green) LED illuminates when one or more of the four SAS lanes have established a link (with either an adapter or another disk shelf). 14. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
- Page 39 Hot-swapping or replacing an IOM12 module | 39 NetApp Support Contact technical support at , 888-463-8277 (North America), 00-800-44-638277 (Europe), or +800-800-80-800 (Asia/Pacific) if you need the RMA number or additional help with the replacement procedure.
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Page 40: Hot-Removing Disk Shelves With Iom12 Modules
Hot-removing disk shelves with IOM12 modules You can hot-remove a disk shelf with IOM12 modules—nondisruptively remove a disk shelf from a system that is powered on and serving data (I/O is in progress)—when you need to move or replace the disk shelf. You can hot-remove one or more disk shelves from anywhere within a stack of disk shelves or remove a stack of disk shelves. - Page 41 Hot-removing disk shelves with IOM12 modules | 41 If you do not maintain single-path connectivity from the controllers to the stack Attention: when recabling the stack to bypass the disk shelf you are removing, you could fail the system with a multidisk panic. Steps 1.
- Page 42 42 | Service Guide for DS460C, DS224C and DS212C Disk Shelves 3. Physically locate the disk shelves you are removing. If needed, you can turn on the disk shelf's location (blue) LEDs to aid in physically locating the affected disk shelf:...
- Page 43 • The IOM12 modules are arranged side-by-side as in a DS224C or DS212C disk shelf; if you have a DS460C, the IOM12 modules are arranged one above the other. • The stack in each example is cabled with standard shelf-to-shelf cabling, which is used in stacks cabled with multipath HA or multipath connectivity.
- Page 44 44 | Service Guide for DS460C, DS224C and DS212C Disk Shelves cluster::> storage show disk -port PRIMARY PORT SECONDARY PORT TYPE SHELF BAY -------- ---- --------- ---- ---- ----- --- 1.20.0 node1:6a.20.0 1.20.1 node1:6a.20.1 1.21.0 1.21.1 7. The next step depends on the...
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Page 45: Monitoring Disk Shelf Leds
The LEDs on the disk shelf front operator display panel indicate whether your disk shelf is functioning normally or there are problems with the hardware. The following table describes the three LEDs on the operator display panel used in DS460C, DS224C, and DS212C disk shelves:... -
Page 46: Iom12 Module Leds
Power supply LEDs The LEDs on the power supply indicate whether the power supply is functioning normally or there are hardware problems. The following table describes the two LEDs on power supplies used in DS460C, DS224C, and DS212C disk shelves:... -
Page 47: Fan Leds On Ds460C Disk Shelves
The following illustration is for a power supply used in a DS224C or DS212C disk shelf: Fan LEDs on DS460C disk shelves The LEDs on the DS460C fans indicate whether the fan is functioning normally or there are hardware problems. -
Page 48: Disk Drive Leds
48 | Service Guide for DS460C, DS224C and DS212C Disk Shelves Disk drive LEDs The LEDs on a disk drive indicates whether it is functioning normally or there are problems with the hardware. Disk drive LEDs for DS224C and DS212C disk shelves... - Page 49 DS212C disk shelves use 3.5-inch disk drives or 2.5-inch disk drives in carriers arranged horizontally in the disk shelf. Disk drive LEDs for DS460C disk shelves The following illustration and table describes the drive activity LEDs on the drive drawer and their...
- Page 50 50 | Service Guide for DS460C, DS224C and DS212C Disk Shelves Location Status Description indicator 2-13 Activity: Drive activity for Green The power is turned on and the drive drives 0 through 11 in the is operating normally. drive drawer.
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Page 51: Document Update Record
August 2017 • Removed the “SAS disk shelf safety information” section. All safety information can be found in the “Safety Information and Regulatory Notices” document on the NetApp Support Site. NetApp Support Feature release date Feature updates Service Guide for DS460C, DS224C, and... -
Page 52: Copyright Information
NetApp assumes no responsibility or liability arising from the use of products described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp. -
Page 53: Trademark Information
NetApp, Inc., in the United States, and/or other countries. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. A current list of NetApp trademarks is available on the web. http://www.netapp.com/us/legal/netapptmlist.aspx... -
Page 54: How To Send Comments About Documentation And Receive Update Notifications
Twitter account @NetAppDoc. You can also contact us in the following ways: • NetApp, Inc., 495 East Java Drive, Sunnyvale, CA 94089 U.S. • Telephone: +1 (408) 822-6000 • Fax: +1 (408) 822-4501 •... -
Page 55: Index
IOM12 modules hot-removing document updates record of LEDs documentation disk drives for DS224C, DS212C and DS460C disk how to receive automatic notification of changes to shelves how to send feedback about IOM12 modules drive drawer, DS460C locations and status conditions... - Page 56 56 | Service Guide for DS460C, DS224C and DS212C Disk Shelves how to receive automatic notification of documentation changes shelves with IOM12 modules hot-removing suggestions how to send feedback about documentation updates, document record of Twitter...
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