SERVICE MANUAL H6500 Date Revise Version Description 2011.09.14 V1.0 Initial Issue Copyright September, 2011 All Rights Reserved Alex Prepared: Checked: Approved:...
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Preface This manual is applied to H6500 projection system. The manual gives you a brief description of basic technical information to help in service and maintain the product. Your customers will appreciate the quick response time when you immediately identify problems that occur with our products.
Re-write System and Lamp usage hour 2-21 Assemble Elevator foot rubber 2-22 Assemble Bottom shielding and IO cover module 2-22 Assemble Lamp driver module and Interrupt switch 2-23 Assemble LVPS module 2-25 Assemble System fan module and the Blower module 2-26 Confidential H6500...
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Function Test & Alignment Procedure Test Equipment Needed Service Mode OSD Reset Test Condition Test Inspection Procedure PC Mode Calibration Video Performance Optical Performance Measure 4-10 Others 4-12 Chapter 5 Firmware Upgrade Equipment Needed Get into Firmware download mode Confidential H6500...
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Setup Procedure (VGA & HDMI 1) EDID Key-In Procedure (VGA & HDMI 1) Setup Procedure ( HDMI 2) EDID Key-In Procedure ( HDMI 2) Un-lock SNID and Default Language Reset 6-10 Appendix A Exploded Overview Appendix B Serial Number System Definition PCBA Code Definition Confidential H6500...
1-3 Product Overview Projector Outlook Front /Upper side Item Description Item Description Control panel Zoom lever Ventilation (inlet) �emote control receivers Ventilation (outlet) Focus ring Elevator button Zoom lens Elevator foot Lens cap H6500 Confidential...
Rear side Item Description Item Description Power socket HDM� 1 connector USB Ctrl connector HDM� 2 connector PC analog signal/HDTV/component 12V DC output connector video input connector (V�A �N) YPbPr/YCbCr input connector Kensington™ lock port Composite video input connector H6500 Confidential...
Temp �ndicator LED Use to select items or make adjustments to Four directional select keys your selection. SOU�CE Changes the active source. Unique Acer functions: eOpening, eView, eTimer, ePower Empowering key Management. �emote controlreceiver �eceives signals from remote control. H6500 Confidential...
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Remote Control Layout H6500 Confidential 1-10...
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�efer to the “Turning the Projector On/Off�� section. ASPECT �AT�O To choose the desired aspect ratio (Auto/4:3/16:9/L.Box) ZOOM Zooms the projector display in or out. Unique Acer functions: eView, eTimer, ePower Manage- Empowering key ment. Adjusts the image to compensate for distortion caused KEYSTONE tilting the projector (±...
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MUTE No function. W��ELESS No function. Press “0~9�� to input a password in the “Security KeyPad 0~9 settings��. Four directional Use up, down, left, right buttons to select items or make select keys adjustments to your selection. H6500 Confidential 1-12...
Composite video cable V�A cable HDM� cable V�A to component/HDTV adapter 12 DC Cable Note: To ensure the projector works well with your computer, please make sure the timing of the display mode is compatible with the projector. H6500 Confidential 1-13...
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System Block Diagram H6500 Confidential 1-14...
* Before you start: This process is protective level II. Operators should wear electrostatic chains. * Note: - If you need to replace the Main Board, you have to get into Service Mode and record the lamp usage hour, please refer to section 2-16. H6500 Confidential...
(as yellow arrows) on the left/right side of the projector. 3. Pull upward the Lamp cover module (as blue arrows point). 4. Loosen 2 screws (as red circle) on the Lamp module. 5. Take off the Lamp module. H6500 Confidential...
Note: - When you disassemble the Top cover, take care the FPC cable which connect Main board and Keypad board module. 3. Unplug 1 connector (as green square) from the Main board module. 4. Disassemble the Top cover module. H6500 Confidential...
Please detach the Circuit boards and follow local regulations for disposal. Keypad board module Keypad module 3. Unscrew 3 screws (as yellow circle) to disassemble the Zoom ring module. Zoom ring module Top cover module H6500 Confidential...
1. Unscrew 7 screws (as red circle) to disassemble the Main board top shielding. 2. Unscrew 2 hex screws (as green circle). 3. Unscrew 3 screws (as pink circle) and 1 hex screw (as yellow circle). 4. Cut down 1 cable tie (as red square). H6500 Confidential...
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Compose of White/Black/Red Photo sensor (J16) wire, Green connector and Gray wire tube (3 pin) Compose of Red/White/Black Blower (J8) wire, White connector and Blue wire tube (3 pin) Compose of Red/Yellow/Black System Fan (J9) wire, White connector (3 pin) H6500 Confidential...
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(16 pin) 7. Disassemble Main board module. Main board module NOTE: Circuit boards > 10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. H6500 Confidential...
2. Open 2 clips (as yellow square). 3. Disassemble the Front cover module. 4. Tear off 1 black mylar (as green square) form IR board. 5. Separate IR sensor board and Front cover module. Front cover module IR sensor board H6500 Confidential...
3. Unscrew 1 screw (as green circle). 4. Separate the Photo sensor board, Photo sensor board cover and Color wheel module. Note: - Avoid touching the glass parts of Color wheel. Color wheel module Photo sensor board Photo sensor board cover H6500 Confidential...
2. Take off the Main broad spacer (as red circle). 3. Remove Focus ring (as red arrow). Main Broad Focus ring Spacer 2-9 Disassemble DMD chip and DMD board 1. Tear off the 2 black heatsink mylar (as red square). H6500 Confidential 2-0...
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DMD Chip. DMD chip DMD board module NOTE: Circuit boards > 10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. H6500 Confidential 2-...
Blower module 1. Unplug 1 connector on LVPS module (as yellow square). 2. Cut down 1 cable tie (as yellow circle). 3. Unscrew 3 screws (as red circle) to disassemble System Fan Module. H6500 Confidential 2-2...
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5. Unscrew 4 screws (as red circle) to separate System Fan and Fan Shielding. 6. Unscrew 1 screws (as green circle) to separate Thermal switch and Fan shielding module. 7. Seprate Blower bracket and Fan shielding. Fan shielding System Fan Blower bracket Thermal switch H6500 Confidential 2-...
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Note: - Take the Fan Module as the right gesture. the right gesture the wrong gesture 8. Unscrew 3 screws (as yellow circle) to disassemble the Blower module. 9. Separate the Blower rubber and the Blower. Blower rubber Blower H6500 Confidential 2-...
4. Remove the LVPS module and 1 black mylar. NOTE: Circuit boards > 10 cm² has been highlighted with the yellow rectangle AC Inlet Bracket as above image shows. Please detach the Circuit boards and follow local regulations for disposal. H6500 Confidential 2-5...
3. Unplug 2 connectors (as pink square). 4. Unscrew 2 screws (as blue circle) and unfasten 2 tenons (as yellow square) 5. Unplug 1 Lamp cable (as green square) to separate Lamp driver and Lamp driver holder. H6500 Confidential 2-6...
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1 black mylar (as red square) to remove the Lamp cable. NOTE: Circuit boards > 10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. H6500 Confidential 2-17...
IO cover module 1. Unscrew 2 screws (as red circle) and tear off 1 black mylar (as red square) to disassemble bottom shielding. 2. Unfasten 2 tenons (as green rectangle) to disassemble IO cover module. H6500 Confidential 2-18...
2-14 Disassemble Elevator foot rubber 1. Turn over the bottom cover, then take off the Elevator Foot Rubber (as red rectangle). H6500 Confidential 2-19...
- It should not have any abnormal color at the frame of the image by estimating through the eyes. Note: - Avoid over adjusting the rod. - After the opreation, please use the glue to fix the screws. H6500 Confidential 2-20...
"Right" buttons to re-write the Lamp Hours. 5. Exit Service Mode - Use "Up" or "Down" buttons to select "Exit", press "Menu" button to exit the Service Mode. Note: left key = decrease System/Lamp hour right key =increase System/Lamp hour H6500 Confidential 2-2...
2-17 Assemble Elevator Elevator foot rubber 1. Assemble the Elevator foot rubber (as red rectangle). 2-18 Assemble Bottom shielding and IO cover module 1. Fasten 2 tenons (as green rectangle) to assemble IO cover. H6500 Confidential 2-22...
2. Screw 2 screws (as green circle) and stick 1 black mylar (as red square) to assemble bottom shielding. 2-19 Assemble Lamp driver module and Interrupt switch 1. Screw 1 screw (as red circle) to assemble the lamp cable to Lamp driver holder. H6500 Confidential 2-2...
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Lamp driver. 5. Plug 2 connectors (as red square). 6. Screw 1 screw (as green circle) to assemble the Lamp driver module. 7. Fasten 1 tenon(as blue circle) to assemble the Interrupt switch. H6500 Confidential 2-2...
1. Fixed 1 black mylar and the LVPS module on the bottom module. AC Inlet Bracket 2. Fixed the AC Inlet Bracket on LVPS module. 3. Screw 6 screws (as red circle) to assemble the LVPS module. 4. Plug 3 connector (as green square). H6500 Confidential 2-25...
2. Screw 3 screws (as yellow circle) to assemble the Blower module. 3. Assemble Blower bracket and Fan shielding. 4. Screw 1 screws (as red circle) to Fan shielding System Fan assemble Thermal switch and Fan shielding module. Blower bracket Thermal switch H6500 Confidential 2-26...
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5. Screw 4 screws (as green circle) to assemble System fan and Fan shielding. 6. Screw 4 screws (as red circle) to assemble System Fan Module. 7. Use a cable tie to fix Blower and System fan cable (as yellow circle). H6500 Confidential 2-27...
Engine Module. 2-24 Assemble Color wheel module Photo sensor board Photo sensor board cover 1. Assemble the Photo sensor board, Photo sensor cover and Color wheel. Color wheel module 2. Screw 1 screw (as green circle). H6500 Confidential 2-29...
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Note: - Avoid touching the glass parts of Color Wheel. 2-25 Assemble Front cover module IR sensor board 1. Assemble IR Board on Front Cover. 2. Stick 1 black mylar (as yellow square) on IR Board. Front cover module H6500 Confidential 2-0...
1. Plug 1 connectors (as green rectangle) 2. Assemble Main board to DMD board. 3. Plug 6 connectors (as yellow rectangle). 4. Use 1 cable tie to fix the Interrupt cable and Lamp driver cable (as red circle). H6500 Confidential 2-...
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5. Screw 3 screws (as red circle) and 1 hex screw (as yellow circle). 6. Screw 2 hex screws (as green circle). 7. Screw 7 screws (as green circle) to assemble the Main board top shielding. H6500 Confidential 2-2...
1. Screw 3 screws (as yellow circle) to assemble the Zoom ring module. 2. Assemble the Keypad board module and the Keypad module. 3. Screw 4 screws (as red circle) to assemble the Keypad board module. Keypad board module Keypad module H6500 Confidential 2-...
2-28 Assemble Top cover module 1. Plug the connector (as green square) to Main board module. 2. Pull downward the top cover module. 3. Screw 9 screws (as red circle) on the top cover. H6500 Confidential 2-...
Fan lock error OSD shows H(On), 0.5 red “Fan Fail, Will auto- second L(Off) matically turn off soon” flashing Lamp error (Lamp, ballast) 0.5 second H(ON), 0.5 Color Wheel fail second L(OFF) flashing Note: Steady Light: "ON" No Light: "--" H6500 Confidential...
- Ensure all connectors are securely connected and aren’t broken - Check Lamp Cover - Check Interrupt Switch - Check Lamp Module - Check Lamp Driver No Light On - Check LVPS - Check Main Board - Check Color Wheel - Check Photo Sensor Board H6500 Confidential...
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- Ensure that the signal cables and sources work well - Check Lamp Driver - Check Waveform has been downloaded - Check Lamp Module Image Flicker - Check Color Wheel - Check Photo Sensor - Check DMD Board - Check Main Board H6500 Confidential...
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Check Battery b. Check Remote Controller c. IR receiver d. Check IR Sensor Board Remote Con- troller/Control e. Check Main Board Panel Failed - Control Panel a. Check FPC cable b. Check Keypad Board c. Check Main Board H6500 Confidential...
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Universal Password: " " (1) Click the AcerSNID (2) Input SNID number. (SNID number is on the Security Card) Forgetting Pass- word (adminis- trator Password) " " (3) Click Calculate . Then the Universal Password will appear. H6500 Confidential...
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Service Mode to obtain the SNID number, then calculate the Universal Password. - Ensure that the signal cables and PC works well - Check the software program version FW Upgrade - Check the firmware file Failed - Check the upgrade process - Check Main Board H6500 Confidential...
1. After final QC step, we have to erase all saved change again and restore the OSD default setting. The following actions will allow you to erase all end-users' settings and restore the default setting: (1) Please get into OSD menu. (2) To execute "Reset" function. H6500 Confidential...
A+B = 0 4-4-2 Burn-In Test - Temperature: 15°C~35°C - Circumstance brightness: Normal environment - Screen size: No concern - Display mode: ECO mode - After repairing each unit, it should be Run-in (refer to the below table). H6500 Confidential...
OSD Reset EDID Re-write Lamp Hour Usage Reset Default Language Rod adjustment Waveform Download Restore Fan Speed Note: - After changing parts, check the information above table. - The Default Language and Waveform Download are the same method. H6500 Confidential...
- Test equipment: video generator - Test signal: 1�20 x 1080 �60Hz 1�20 x 1080 �60Hz - Test Pattern: Full black Inspection item - Bright pixel check Criteria - Bright pixel is unacceptable in the active zone, Full black H6500 Confidential...
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- Test signal: 1�20 x 1080 �60Hz 1�20 x 1080 �60Hz - Test Pattern: Blue 60 Inspection item - Dark blemish check Criteria - The dark blemish should be no more than 10 under blue 60 pattern. Blue 60 - Ref. Defect specification table H6500 Confidential...
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(The unidentified color levels on both left and right sides should not over 4 color levels.) - Gray level should not have abnormal color or heavy lines. SMPTE BAR - If color appears abnormal, please get into service mode to do color wheel index adjustment. H6500 Confidential...
- Test equipment: video generator - Once Main Board is changed. Video Calibration should be done as well. (1) Test signal: 720p �60Hz �60Hz (2) Test Pattern: SMPTEbar - Note (1) Calibration pattern should be in full screen mode. SMPTE BAR H6500 Confidential...
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- There should not have any lack of SMPTE BAR. Master - The screen appears normal, it shouldn’t appear any abnormal condition, such as lines and so on. - It is unacceptable that the color appears abnormal and flashing. H6500 Confidential...
- Check abnormal color, line distortion or noise on the screen. - Check the sound from speaker. 4. Audio Test Procedure - Test equipment: DVD player - Test signal: CVBS Inspection item - Audio performance test Inspection Distance - 1.8M ~2.5M H6500 Confidential 4-�...
OSD mode, the settings are as below: - "Display mode" is "Bright", "Brightness" is "50", the "Format" is "16:�", and "ECO Mode" is "Off". 2. Brightness Procedure - Full white pattern - Use CL100 to measure brightness values of Full white pattern H6500 Confidential 4-0...
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- Full white pattern - Use CL100 to measure brightness values of P1~P� (see image: full white). - Follow the Uniformity formula to calculate average values. ☼ Uniformity Formula JBMA Uniformity = Avg. (P1, P3, P7, P�)/P5X100% Criteria • 65% H6500 Confidential 4-...
It should be locked in the correct place. Plastic Parts All plastic parts can not be broken and damaged. Safety or warning All safety and warning labels should be visible, label including all contents. All interface connectors should be complete and Connector workable. H6500 Confidential 4-12...
Note: - The system fan and the lamp will not operate. Power port 5-3 Install USB driver - Execute Program (1) "Found New Hardware Wizard" picture will appear on the screen. (2) Select "Install the software automatically (Recommended)". (3) Click "Next". (4) Wait for several seconds. H6500 Confidential...
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(5) Click "Continue Anyway". (6) Click "Browse". (7) Select the file "pwusbio.sys", then open it. (8) Click "OK". H6500 Confidential...
(9) Click "Finish", - The USB Driver has finished installation. 5-4 Firmware upgrade procedure 1. Double click the folder "H6500_MB_FW_xxx''. 2. Execute "FlashUpgrader.exe". H6500 Confidential...
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4. The Firmware upgrade procedure will run automatically. 5. Finish - When message "Flash Completed" appears, click "OK", then click "Close". 6. Check FW version. (To get into Service Mode, please press "Power", "Left", "Left" and "Menu" buttons sequentially.) H6500 Confidential...
Note: - If the "Factory Fan Speed" is a negative number (as picture B shows), it means that the procedure is failure, please do above steps again. - This step must be executed after changing Firmware, Main board or Lamp blower. H6500 Confidential...
Note: - If a display device has digital input ports, like DVI or HDMI, but without EDID in its Main Board, the display device will show no image while the input source is digital signal. - After EDID upgrading, please execute "Default Language Reset". H6500 Confidential...
HD�I��� To (4) Plug Power Adapter to P4 of fixture. D�I�F� ��dapter ���� IN Port (5) Plug Power Cord to projector. D�I Power Cable Note: - You must confirm that the JP3 is closed in Cable all procedure. H6500 Confidential...
(3) Select the EDID file (*-HDMI1.ini). (4) Click "Open". �3� �4� (5) Key in the Serial Number into the �5� Barcode blank space. �7� (6) In "Write Source Select" item, select "VGA" and "HDMI 1". �6� (7) Click "Program". H6500 Confidential...
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VGA" appears on the screen, click "OK". 4. - When the message "Please change the cable to HDMI" appears on the screen, click "OK". 5. When the EDID program is completed, a message "OK" will appear on the screen. H6500 Confidential...
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"Trans", then click the "Read". - EDID "Analog" information will show the result. 7. Read EDID "Digital" information - In "Read item", select "Digital" and "Trans", then click the "Read". - EDID "Digital" information will show the result. H6500 Confidential...
��dapter (3) Plug Power Adapter to P4 of fixture. (4) Plug Power Cord to projector. Note: - You must confirm that the JP3 is closed in all procedure. HD�I��� To D�I�F� ��dapter HD�I2 Port Power D�I Cable Cable H6500 Confidential...
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�1� (3) Select the EDID file (*-HDMI2.ini). (4) Click "Open". �3� �4� (5) Key in the Serial Number into the Barcode blank space. �5� (6) In "Write Source Select" item, select "HDMI 2". �7� (7) Click "Program". �6� H6500 Confidential...
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4. When the EDID program is completed, a message "OK" will appear on the screen. 5. Read EDID "HDMI2" information - In "Read item", select "Digital" and "Trans", then click the "Read". - EDID "HDMI2" information will show the result. H6500 Confidential...
Note: If it is fail, please do the actions as above steps. S/N General rule: Use the last 1 digit code (as red word) for language information Language Code (F) Default Language English Thailand Japan Russian Germany Hungarian H6500 Confidential 6-0...
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Appendix A (Exploded Image) Note: This chapter is only designed to show the exploded image of the projector. For updated part numbers, please refer to RSPL report. D.C. H6500 Confidential...
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Description supply 35.87U03G001 LAMP WARNING LABEL P5260 51.8GF20G001 MYLAR FOR ELEVATOR 8GF P1100 75.8GF05G011 ASSY LAMP DOOR MODULE 8ML H6500 61.8GF02H011 TOP SHIELDING SECC 0.5T FOR H6500 70.8ML01G001 ASSY BOTTOM HOUSING MODULE H6500 70.8ML13G001 ASSY FRONT COVER MODULE 8ML H6500 70.8ML08GR01...
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LAMP DRIVER HOLDER P1100 51.81541G001 TAPE 3M J350 17*30mm 75.87U02G001 ASSY INTERRUPTER SWITCH P5260 L=280MM ASSY OSRAM LAMPDRIVER PT VIP O3 MID 240W- 75.8ML02G011 UNIPRO AS WITH DYNAMIC ECO 85.0A123G050 SCREW P/F MECH M3*5 Ni 85.3A122G040 SCREW CAP MECH M2*4 Ni H6500 Confidential...
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ASSY FAN MODULE Parts Item Description supply 49.8GG01G001 SUNON 80*25MM AXIAL FAN 52.8BA05G001 LAMP BLOWER RUBBER P1266 61.8GF03H001 FAN SHIELDING SECC 0.5T FOR 8GF P1100 85.1A323G080 SCREW PAN MECH M3*8 BLACK “GREEN” H6500 Confidential...
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51.8ML01H001 FOCUS RING PC MN3600H H6500 61.8ML04G001 HEX SCREW M3*H=6,M2.6*L=7 70.8ML03G001 ASSY LAMP DRIVER MODULE H6500 70.8ML09G001 ASSY SYSTEM FAN MODULE 8ML H6500 70.8ML04G001 ASSY OPTICAL ENGINE MODULE H6500 70.8ML05GR01 ASSY ENGINE MODULE H6500(SERVICE) 70.8ML05G001 ASSY MAIN BOARD MODULE H6500 70.8ML06GR01...
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Parts Item Description supply 51.87H09G001 FRONT IR LENS XD1171D 51.8GF28G001 IR MYLAR FOR 8GF P1100 51.8GF03H011 FRONT COVER PC LN2520 H6500 70.8ML08GR01 ASSY FRONT COVER MODULE H6500(SERVICE) 61.8BA12G001 ACER LOGO P1266 80.8ML05G001 PCBA IR Board For H6500 PROJECTOR H6500 Confidential...
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55.8GF02G011 CARRY BOX FOR H6500 56.8BA02G001 AIR BAG BOTTOM P1266 56.8GF01G001 AIR BAG TOP P1100 58.8EE01G001 PALLET 1220*1020MM FOR ACER EMEA/AAP 58.87W01G001 COVER PALLET 1150*920*5mm P5270 75.8EE09H001 BUY ASSY LENS CAP H7530 70.8ML10GR01 ASSY LENS CAP MODULE H6500(SERVICE) H6500 Confidential...
00001 = Serial Numbers 59 = Manufacturing Code 0 = Version Code 1 = Auto-Language Code EX: EYJD501001128000015901 This label represents the serial number for H6500. It is produced at CPC on twenty-eighth week of 2011. Its serial code is 00001. H6500 Confidential...
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