Quidel Sofia 2 User Manual page 39

Error
INVALID_QC_CARD_
BARCODE
PRINTER_NOT_
FOUND
UNREADABLE_
CASSETTE
CASSETTE_NOT_
VALID_FOR_
CURRENT_TEST
MISSING_ASSAY_
METHOD
CASSETTE_
PREVIOUSLY_USED
DRAWER_OPEN
SCANNING_BARCODE Barcode scanning in progress,
EXPIRED_BARCODE
CALIBRATION_
OVERDUE
CASSETTE_ERROR
DATA_EXPORT_
ERROR
DATA_IMPORT_
ERROR
DUPLICATE_USER_ID
_ERROR
EXPIRED_QC_CARD
FIRMWARE_
UPGRADE_ERROR
INVALID_USER_
NAME
Description
Invalid QC Card Barcode.
Printer not found.
Unreadable cassette barcode.
Cassette type not valid for
current test.
Method file unavailable for
supplied assay type.
Cassette has previously been
used.
Cassette drawer is open,
unable to read barcode.
cassette availability pending.
Supplied cassette has expired.
The calibration period has
expired and the instrument is
locked until calibration has
been successfully completed.
The cassette barcode is invalid,
missing or unreadable.
Data could not be successfully
exported.
Data could not be successfully
imported.
The User ID already exists.
The QC Card is past the
expiration date.
USB Flash Drive not found or
has wrong format.
The User Name contains invalid
characters.
Page 38 of 40
Action
Check or rescan QC Card.
Check connection to printer.
Ensure Cassette is inserted
properly and there are no
markings on the barcode.
Retest using a Cassette of the
correct device type.
Only test with approved Sofia 2
assays.
Use a Test Cassette that has
not been previously run.
Close drawer to proceed with
test.
Wait until barcode scan is
complete.
Retest with a non-expired
Cassette.
Calibrate Sofia 2.
Retest using a Cassette with a
valid barcode.
Confirm correct USB flash drive
was used and inserted
correctly.
Confirm correct USB flash drive
was used and inserted
correctly.
Choose another User ID.
Retest with a non-expired QC
Card.
Confirm correct USB flash drive
was used and inserted
correctly.
Enter a User Name containing
20 characters or less.