VeriFone MX 760 Configuration Manual
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VeriFone MX 760 Configuration Manual

Secure pumppay
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Secure PumpPAY
MX 760 Configuration Guide
Revision: B
Software Version 2.00.07

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Summary of Contents for VeriFone MX 760

  • Page 1 Secure PumpPAY MX 760 Configuration Guide Revision: B Software Version 2.00.07...
  • Page 3 VeriFone, Inc. Sapphire, Topaz, HPV-20, Ruby Manager, Everest, E ID, Electronic Journal On-site, and Ruby Card are trademarks of VeriFone, Inc. in the U.S. and/or other countries. All other trademarks or brand names are the properties of their respective holders.
  • Page 4 Secure PumpPAY MX 760 Configuration Guide Revision History Software Rev. Date Description Version. Initial documentation 1.00.00 June 01, 2010 release. Updated for new software 2.00.03 November 10, 2011 version, which provides PAYMEDIA audio and video support.

  • Page 5: Table Of Contents

    Using the Keypad ........1 Setting Up the MX 760 for Use on a LAN ....2 Entering System Mode .
  • Page 6 Secure PumpPAY Retrofit Kit Configuration Guide Configuring the Ruby or Sapphire System ... . 63 Running Gemstall ........63 Running Gemstall for Shell Sites .

  • Page 7: Configuring The Secure Pumppay Software

    Configuring the Secure PumpPAY Software This chapter describes how to configure Secure PumpPAY MX 760 terminal after the Retrofit Kit has been installed. Important:Before you begin, be sure the switch on the RS232/RS485 Converter (P/N 13976-01) is set to 2W (2-wire). If the switch is not set correctly, DCR communications between Secure PumpPAY and the Ruby will fail.

  • Page 8: Setting Up The Mx 760 For Use On A Lan

    Use the following procedure for setting up the MX 760 terminal for use on the network. To set up the MX 760 terminal for use on the network, you must enter System Mode. Note: Before entering System Mode and selecting the functions to perform, verify that the MX 760 terminal has been installed as described in one of the Secure PumpPAY MX 760 Installation Guides.
  • Page 9 Secure PumpPAY Retrofit Kit Configuration Guide 4. To navigate through the menu screens and select functions, use one of the following methods: a. Use the menu keys as follows: – Press the top, left menu key once to display a hand-shaped cursor. Press the key additional times to move cursor over icons in a counter-clockwise (forward) direction.

  • Page 10: Setting The Terminal Ip Address

    Secure PumpPAY Retrofit Kit Configuration Guide Setting the Terminal IP Address To set the IP address for the MX 760, do the following. 1. From the System Mode main menu, select the CONFIGURE icon to display the Configure menu. 2. From the Configure menu, select the NETWORK icon to display the Network Interface menu.
  • Page 11 Secure PumpPAY Retrofit Kit Configuration Guide 4. From the Ethernet Configuration menu, select the STATIC round button, and then select the Address oval button to enter the IP Address. (Note that you must enter all digits; for example, 2 would be entered as 002). After you have entered the IP Address, press [ENTER] to return to the Ethernet Configuration menu.

  • Page 12: Other System Mode Functions

    Secure PumpPAY Retrofit Kit Configuration Guide Other System Mode Functions System Mode on the MX 760 terminal has several functions. Some are used with Secure PumpPAY; others are not. INFORMATION From the System Mode main menu, select INFORMATION to display information about the software and hardware devices connected to the MX 760.

  • Page 13: Entering Manager Mode

    Secure PumpPAY Installer is used to load key packages. Entering Manager Mode The MX 760 terminal has a Manager Mode to access the menus. You must enter Manager Mode each time you want to configure the terminal or change the configuration.
  • Page 14 The final two digits for the IP address must be in the range of 41 - 72 and must be incremented for each MX 760 terminal at the site. The MP IP is the address for the media proxy. The default address is 192.168.31.1.

  • Page 15: Debit Configuration

    4. Press the [ENTER] key again to display the following: FUNCTION CONFIG <-- ACCEPT --> Debit Configuration Use the following procedure to configure DUKPT debit on the MX 760. Note: If debit payment is not allowed, go to the section “No Debit Configuration.” 1. Enter Manager Mode. FUNCTION CONFIG <-- ACCEPT -->...
  • Page 16 Secure PumpPAY Retrofit Kit Configuration Guide 2. Press [ENTER] to display the CONFIG menu. CONFIG TYPE <-- ACCEPT --> 3. Press [ENTER] to define what TYPE, or mode, of operation the debit/credit terminal will be performing. Use the right scroll key to display the DEBIT option. TYPE DEBIT <-- ACCEPT -->...

  • Page 17: No Debit

    ] to display the following screen. TYPE CONFIG <-- ACCEPT --> No Debit Use the following procedure to configure the MX 760 to allow credit cards only. No encryption is needed. 1. Enter Manager Mode. 2. Press [ENTER] to display the Debit/Credit CONFIG menu. CONFIG TYPE <-- ACCEPT -->...
  • Page 18 Secure PumpPAY Retrofit Kit Configuration Guide 3. Press [ENTER] to define what type, or mode, of operation the MX 760 terminal will be performing. TYPE DEBIT <-- ACCEPT --> 4. Press the right scroll key to move forward through the options until NO DEBIT is displayed.

  • Page 19: Poll Dcr Options Configuration

    Secure PumpPAY Retrofit Kit Configuration Guide 6. Press [ ] to return to the CONFIG menu. CONFIG TYPE <-- ACCEPT --> Poll DCR Options Configuration 1. On the CONFIG screen, press the right scroll key until POLL DCR is displayed. CONFIG POLL DCR <-- ACCEPT -->...

  • Page 20: Printer Configuration

    Secure PumpPAY Retrofit Kit Configuration Guide 2. Press [ENTER] to display the following screen. Then, press the numeric keys to specify the fuel position, which must be a unique number. If the fuel position is 2, press [0] then [2]. DCR poll Adr: 02 Enter to Accept Press [ENTER] to accept the fuel position and return to the CONFIG menu.
  • Page 21 Secure PumpPAY Retrofit Kit Configuration Guide 2. Press [ENTER] to display the PRINTER menu, and use the right scroll key to display the TYPE option. PRINTER TYPE <-- ACCEPT --> 3. Press [ENTER] to display the TYPE menu. The choices are CUSTOM and HENGSTLER. Use the right scroll key to select CUSTOM.
  • Page 22 Secure PumpPAY Retrofit Kit Configuration Guide 5. Press [ ] to return to the PRINTER menu. PRINTER Type <-- ACCEPT --> 6. Press the right scroll key to move forward in the menu until SPEED is displayed. PRINTER SPEED <-- ACCEPT --> 7.
  • Page 23 Secure PumpPAY Retrofit Kit Configuration Guide 8. Press the menu key next to the desired speed. Note: The speed selected on the MX 760 must match the speed set on the printer; otherwise, the printer will not print. Press the menu key next to Quit to set the speed and exit. The following screen briefly displays and then returns to the CONFIG menu.
  • Page 24 Secure PumpPAY Retrofit Kit Configuration Guide 10. Press [ENTER] to display the line feed options for the printer. This number controls the number of line feeds that will be output at the end of a receipt. The default value is 16. The range of accepted values is 6 to 16 lines.
  • Page 25 Secure PumpPAY Retrofit Kit Configuration Guide 12. Press [ENTER]. If the low paper display is enabled, the following screen is displayed. Do one of the following – To disable low paper check, press the menu key next to YES. – To leave it enabled, press the menu key next to NO.

  • Page 26: Idle Time Configuration

    Secure PumpPAY Retrofit Kit Configuration Guide Idle Time Configuration 1. On the CONFIG screen, scroll to IDLETIME and press [ENTER]. CONFIG IDLETIME <-- ACCEPT --> 2. Idle Time sets the delay time between the Welcome screen and when the Idle Image is displayed.

  • Page 27: Enabling/Disabling The Network Connection

    CONFIG <-- ACCEPT --> Enabling/Disabling the Network Connection Use this configuration function to enable or disable the network connection for an MX 760. This function does not change the network configuration described in the section “Configuring the Network.” 1. On the CONFIG screen, press the right scroll key until NETWORK is displayed and press [ENTER].
  • Page 28 Secure PumpPAY Retrofit Kit Configuration Guide 2. On the Enable network? screen, do one of the following: – Select YES to enable the MX 760 network connection. The screen briefly displays the NETWORK ENABLED message. – Select NO to disable the MX 760 network connection. The screen briefly displays the NETWORK DISABLED message.

  • Page 29: Enabling/Disabling Broadcast

    Secure PumpPAY Retrofit Kit Configuration Guide Enabling/Disabling Broadcast Use this configuration function to enable configuration downloads from the Ruby to all DCRs at once. When disabled, the configuration is downloaded to each DCR individually. 1. On the CONFIG screen, press the right scroll key until BROADCAST is displayed and press [ENTER].

  • Page 30: Rfid Configuration (Not Available)

    Secure PumpPAY Retrofit Kit Configuration Guide 3. If you press YES, the following screen displays briefly and then returns to the CONFIG menu. BROADCAST ENABLED 4. Press [ ] to return to the FUNCTION menu. RFID Configuration (Not Available) RFID Configuration will be available in a future release. Audio Configuration Use this configuration function to configure audio settings for PAYMEDIA downloads.
  • Page 31 Secure PumpPAY Retrofit Kit Configuration Guide 2. Press [ENTER] to change audio settings. AUDIO VOLUME <-- ACCEPT --> 3. Press [ENTER] to adjust the volume. AUDIO VOLUME: 050 Enter to Accept Range: 000 . . 100 Use the keypad to enter a value from 000 to 100 to decrease or increase the volume; then press [ENTER].
  • Page 32 Secure PumpPAY Retrofit Kit Configuration Guide 4. The MX 760 plays a tone to test the volume level. Press any key to return to the AUDIO VOLUME screen where you can reset the volume, if needed. Testing Audio Volume press any key to continue 5.
  • Page 33 Secure PumpPAY Retrofit Kit Configuration Guide 6. To adjust the treble setting, press the right scroll key to display TREBLE, and then press [ENTER]. AUDIO TREBLE: 050 Enter to Accept Range: 050 . . 100 Use the keypad to enter a value from 050 to 100 to decrease or increase the treble; then press [ENTER].

  • Page 34: Video Configuration

    ] to return to the Configuration function. Video Configuration Use this configuration function to enable or disable PAYMEDIA video downloads to the MX 760 terminal. Idle and Fueling videos can be enabled or disabled separately. 1. On the CONFIG screen, press the right scroll key until VIDEO is displayed and press [ENTER].
  • Page 35 Secure PumpPAY Retrofit Kit Configuration Guide 2. If video is currently disabled, the following screen is displayed. Video < Enable Idle < Enable Fuel Back > 3. To enable videos while the pump is idle, select Enable Idle. The following screen is briefly displayed and then the screen returns to the CONFIG VIDEO screen (step 1).

  • Page 36: Media Proxy Configuration

    Secure PumpPAY Retrofit Kit Configuration Guide 5. When videos are enabled, the following screen is displayed. Press the appropriate key to disable idle or fueling videos, or both. Video < Disable Idle < Disable Fuel Back > 6. From the CONFIG VIDEO screen press [ ] to return to the Configuration function.

  • Page 37: Changing The Baud Rate

    Secure PumpPAY Retrofit Kit Configuration Guide Press [ENTER]. IP ADDRESS 0.0.0.0 Current Media Proxy IP is: 192.168.31.1 3. The default IP for the media proxy is 192.168.31.1. You should not have to change this address. – To leave this address unchanged, press [CANCEL]. A message displays that the address is the same as before and displays the address.

  • Page 38: Vves Configuration

    ] to return to the Configuration function. b. Press [ ] twice to exit the Configuration function and finish loading the MX 760 software. Important:After you finish making configuration settings, you must exit all the way out of Manager Mode to save the settings.

  • Page 39: Setting Passwords

    Secure PumpPAY Retrofit Kit Configuration Guide Setting Passwords To set up a password that will be required to enter Manager Mode for future logins, do the following: 1. On the FUNCTION screen, use the right scroll key to display CHG PWD. FUNCTION CHG PWD <-- ACCEPT -->...
  • Page 40 Secure PumpPAY Retrofit Kit Configuration Guide 3. Press [ENTER]. A confirmation screen is displayed. Retype the password. The password is displayed as as you type. **** Confirm Password **** 4. Press [ENTER]. The Password Changed screen displays briefly and then returns to the FUNCTION screen.

  • Page 41: Displaying A Log File

    Secure PumpPAY Retrofit Kit Configuration Guide Displaying a Log File The MX 760 creates a log file of certain events that occur. You can display this log file by doing the following: 1. On the FUNCTION screen, use the right scroll key to display LOG.
  • Page 42 Secure PumpPAY Retrofit Kit Configuration Guide 4. To print the log file, press the bottom left scroll key, enter the number of lines (up to 500) you want to print, and press [ENTER]. Print Log No. of Lines: 000 Enter to Accept Range: 0..500 5.

  • Page 43: Clearing Log And Poll Data

    Secure PumpPAY Retrofit Kit Configuration Guide Clearing Log and Poll Data To clear the log and poll data files, do the following: 1. On the FUNCTION screen, use the right scroll key to display CLEAR. FUNCTION CLEAR <-- ACCEPT --> 2.
  • Page 44 Secure PumpPAY Retrofit Kit Configuration Guide 4. The following screen displays briefly and then returns to the FUNCTION screen. CLEARING LOG CLEAR POLL FUNCTION CLEAR <-- ACCEPT --> November 10, 2011...

  • Page 45: Diagnostics

    Diagnostics This chapter describes Secure PumpPAY diagnostic procedures. Entering Manager Mode The MX 760 terminal has a Manager Mode to access the menus. You must enter Manager Mode each time you want to run the diagnostics. To access Manager Mode 1.
  • Page 46 Secure PumpPAY Retrofit Kit Configuration Guide 2. Press the [#] key and [1] almost simultaneously again. If a password has been set, the following screen is displayed. Note that this screen does not display the first time you enter Manager Mode. Enter Password 3.

  • Page 47: Running Diagnostic Tests

    Secure PumpPAY Retrofit Kit Configuration Guide Running Diagnostic Tests 1. From the Settings screen, press the [ENTER] key again to display the FUNCTION screen: FUNCTION CONFIG <-- ACCEPT --> 2. Use the right scroll key to display the DIAG option. FUNCTION DIAG <-- ACCEPT -->...

  • Page 48: Diagnostics Menu1 Tests

    Secure PumpPAY Retrofit Kit Configuration Guide Diagnostics MENU1 Tests 1. Press [ENTER] to display the DIAG menu, and use the right scroll key to display MENU1. DIAG MENU1 <-- ACCEPT --> 2. Press [ENTER] to display the diagnostic tests you can run. Keypad IKSN Printer...
  • Page 49 Secure PumpPAY Retrofit Kit Configuration Guide 3. Select the menu key next to Keypad to run the keypad test. As you press keys on the keypad, the screen changes to reflect the key presses. Check to make sure the key you press is correctly displayed on the screen.
  • Page 50 Ticket out sensor busy – If the test fails, the following screen is displayed. Make sure the printer speed set on the MX 760 matches the speed of the printer. Printer not Responding ..! –...
  • Page 51 Secure PumpPAY Retrofit Kit Configuration Guide 5. Select the menu key next to Display to run the display test. The following should appear on the screen: 6. Select the menu key next to Card Reader to run the card reader test. Card Reader Test Insert Card fully CAN to return...
  • Page 52 Secure PumpPAY Retrofit Kit Configuration Guide b. Remove the card. The screen displays information about the card. mag1 mag2 mag3 No Data c. To return to the test menu, press [CANCEL]. 7. Select the menu key next to IKSN to run the DUKPT encryption test. Initialising DUKPT –...
  • Page 53 Tap Card CAN to return 9. The RFID reader is located above the MX 760 card reader. Tap a card with an RFID chip on the reader to display the following screen. (To return to the test menu, press [CANCEL].)
  • Page 54 11. Press [CANCEL] to return to the MENU1 tests screen. 12. To run the data communications test, press the menu key next to DATACOMM. This test is used with the VeriFone Helpdesk to diagnose RS485 communications problems between the MX 760 and the Ruby.
  • Page 55 Secure PumpPAY Retrofit Kit Configuration Guide 14. Press the menu key next to Print to print out the test results and return to the MENU1 tests screen. Press Back to return to the MENU1 tests screen without printing results. Keypad IKSN Printer RFID...

  • Page 56: Diagnostics Menu2 Tests

    Secure PumpPAY Retrofit Kit Configuration Guide Diagnostics MENU2 Tests 1. To run the Menu2 tests, use the right scroll key to display the MENU2 option. DIAG MENU2 <-- ACCEPT --> 2. Press [ENTER] to display the list of MENU2 tests. Ping Disk Space Images...
  • Page 57 Secure PumpPAY Retrofit Kit Configuration Guide 3. To run the Ping test, press the menu key next to Ping to enter the IP address you want to ping (or press Cancel to return to the previous menu). IP ADDRESS 0.0.0.0 a.
  • Page 58 Secure PumpPAY Retrofit Kit Configuration Guide b. If the ping is successful, the screen displays a message similar to the following: Ping 169.254.196.200 pkt1 rsp time=10.0 ms pkt2 rsp time=0.0 ms pkt3 rsp time=0.0 ms Stats: 0% packet loss rtt min = 0.0 ms rtt avg = 3.3 ms rtt max = 10.0 ms Press any key to return to the MENU2 screen.
  • Page 59 Secure PumpPAY Retrofit Kit Configuration Guide 5. To display the graphic that will display when the pump is idle, press the menu key next to Idle. The screen displays the current Idle screen. Press any key to return to the MENU2 screen. 6.
  • Page 60 More > IMG file detected (linux-0x3000-mul Wrote Command:nandwrite -p -s O/dev --END OF LOG-- 8. To perform a full power-cycle reboot of the MX 760, press the menu key next to Reboot. Press any key to confirm Cancel to go back a.
  • Page 61 Press any key to return to the MENU2 screen. 10. To set the time on the MX 760 to local time, which will then be used in the log file, press the menu key next to Time. Enter the time and date. Use the [#] key to move past the : and / in the entry fields.
  • Page 62 14. To leave the MENU2 screen and return to the Diagnostics menu, press Back. DIAG MENU2 <-- ACCEPT --> 15. Press [ ] to leave the Diagnostics function. 16. Press [ ] twice to exit the Configuration function and finish loading the MX 760 software. November 10, 2011...

  • Page 63: Running The Demo

    There are several different scenarios, including: debit card and credit card with car wash. Entering Manager Mode The MX 760 terminal has a Manager Mode to access the menus. You must enter Manager Mode each time you want to run the demo.
  • Page 64 Secure PumpPAY Retrofit Kit Configuration Guide 2. Press the [#] key and [1] almost simultaneously again. If a password has been set, the following screen is displayed. Note that this screen does not display the first time you enter Manager Mode. Enter Password 3.

  • Page 65: Running The Demo

    Secure PumpPAY Retrofit Kit Configuration Guide Running the Demo The following example shows a debit transaction from the WELCOME screen. You can also run a credit transaction, credit with car wash, and simulate credit and debit transactions from an idle screen. To run the demo: 1.
  • Page 66 Secure PumpPAY Retrofit Kit Configuration Guide 3. Next, a WELCOME screen with payment options is displayed. WELCOME < DEBIT HERE < CREDIT HERE < EXIT DEMO 4. Select the menu key next to DEBIT HERE for a debit transaction. You are prompted to insert a card.
  • Page 67 Secure PumpPAY Retrofit Kit Configuration Guide 6. After you remove the card, you are prompted to enter your PIN. Enter any 4-digit number and press [ENTER]. Enter PIN **** 7. The fueling instructions screen is displayed for a few seconds. REMOVE NOZZLE LIFT LEVER BEGIN FUELING...
  • Page 68 If a video has been loaded, it will play until you press a key. Printing Receipt If the MX 760 is not connected to a printer, the Clerk has Receipt screen is displayed for a few seconds, and then returns to the WELCOME screen.

  • Page 69: Configuring The Ruby Or Sapphire System

    – Wayne Graphics – Fuel will be whatever it was previously at the site because the MX 760 only changes out the DCR. After you have run Gemstall, make the following settings in Fuel Manager for each DCR: Fuel Manager ->...

  • Page 70: Running Gemstall For Shell Sites

    – Wayne Graphics – Fuel will be whatever it was previously at the site because the MX 760 only changes out the DCR. After you have run Gemstall, do the following for all SHOPAK versions: 1. Enter Fuel Manager and make the following settings for each DCR: Fuel Manager ->...

  • Page 71: Enabling Debit On The Ruby

    Secure PumpPAY Retrofit Kit Configuration Guide Enabling Debit on the Ruby If outside debit is not enabled on the Ruby, enable it in Site Parameters as follows: 10. Site Parameters -> 2. DCR Site Parameters -> 7. Enable Outside Debit Equip -> Y 16.

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