Canon imagepress C7000VPE Service Manual
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Canon imagepress C7000VPE Service Manual

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  • Page 2 Distributed in the United States by Canon U.S.A., Inc. IMPORTANT THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imagePRESS C7000VPe. SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
  • Page 3 Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., the Service Provider agrees to indemnify Canon U.S.A., Inc. and to hold it harmless from and against any and all claims arising out of Service Provider’s possession, use, or misuse of this Service Guide.

  • Page 4: Table Of Contents

    C7000VPe Service Guide Contents Product Overview and Configuration....................1 A. Overview ............................1 1. imagePRESS C7010VP Series features applied to the imagePRESS C7000 VPe:....1 2. The Remanufacturing Process ....................2 B. Configuration............................ 6 Configured Accessories ........................9 A. POD Deck-A1e..........................9 B.
  • Page 5 D. Parts Support Program for the imagePRESS Server ..............62 VIII. Product Technical Support Offerings .....................63 A. Dealer Support Requirements .......................63 B. Canon USA Support Offerings .......................64 1. Canon USA Technical Support Center ..................64 2. NAVI............................66 3. Internet Support ........................69 IX. Appendix ............................72 A.

  • Page 6: Product Overview And Configuration

    Therefore, remanufactured imagePRESS C7000VPe 101 meter may read between 3,000 and 7,500 prints/copies. This model contains new and refurbished parts and fully meets the original equipment manufacturer’s quality and operational standards for this Factory Certified machine. The POD Deck-A1 and Saddle Finisher-AB2 have been remanufactured into the POD Deck-A1e, and Saddle Finisher-AB2e respectively and fully meets the original equipment manufacturer’s quality and operational standards.

  • Page 7: The Remanufacturing Process

    Adding the optional POD Deck-A1e, the device can hold a maximum of 6,000-sheets.  Canon’s oil-free V Toner utilizes exceptionally small particles containing micro-dispersed wax so toner fixes evenly and lays flat, resulting in sharp, vivid, dense images and a smooth finish that looks and feels like offset printing.
  • Page 8  Built-in Automatic Press Calibration sets the proper color densities without operator intervention, while Canon’s Advanced Developer technology maintains a constant supply of fresh developer to ensure color consistency from side to side, page to page, and job to job.
  • Page 9 C7000VPe Service Guide Table 1 – Model Comparison Model Feature imagePRESS C7000VP imagePRESS C7000 VPe imagePRESS C7010VP Copy / Print Speed Up to 70 ppm (LTR) Up to 70 ppm (LTR) Up to 70 ppm (LTR) (LTR, Color / B&W)
  • Page 10 C7000VPe Service Guide Table 2 – Model Features Feature imagePRESS C7000 VPe Copy / Print Speed Up to 70 ppm (LTR) Optimum Copy Volume (copies/prints) Approximately 70,000 to 300,000 (Approximately) LTR, 300 dpi 80 ipm (images per minute) Scan Speed...

  • Page 11: Configuration

    Item Numbers and Part Numbers are subject to change without notice. Includes the imagePRESS C7000VPe, POD Deck Includes the imagePRESS C7000VPe, POD Deck-A1e, Saddle Finisher-AB2e, imagePRESS Server A2200e, and the X AB2e, imagePRESS Server A2200e, and the X-Rite Eye-One Spectrophotometer The set includes the Color Image Reader eader-H1 and Reader Attachment Kit-A1.
  • Page 12 Item Numbers and Part Numbers are subject to change without notice. Document Insertion Unit-C1 and Inserter Attachment Kit-A1 Option for the Saddle Finisher-AB2e The eLAN (Electronic License Access Number) is delivered via the CNA (Canon Network Access) Web site. imagePRESS C7000VPe Service Guide April 2013...
  • Page 13 SeeQuence Suite 6596A037AA Braille Label Kit-E1 7518A003AA Item Numbers and Part Numbers are subject to change without notice. The eLAN (Electronic License Access Number) is delivered via the CNA (Canon Network Access) Web site. Table 7 – Consumables Consumables Item...

  • Page 14: Configured Accessories

    Paper Weight: 17 lb bond to 110 lb cover (64 g/m to 300 g/m  The imagePRESS C7000VPe only supports only one (1) POD Deck Saddle Finisher-AB2e  Contains two trays, which holds up to 5,000 sheets (LTR @ 20 lb bond...

  • Page 15: Hardware Accessory Options

     The optional Stacker Dolly-A1 (a rolling removable dolly) transports large amounts of output to off-line finishing devices  The imagePRESS C7000VPe Only supports one (1) High Capacity Stacker. Document Insertion Unit-C1  Option to insert pre-printed cover sheets into a saddle stitch job ...

  • Page 16: Professional Puncher-B1 With Integration Unit-A1

    C7000VPe Service Guide Professional Puncher-B1 with Integration Unit-A1  Provides users with a variety of punch patterns, which are available as die sets (replaced by the end-user)  Provides the end-user the ability to create off-line plastic spiral bound books.

  • Page 17: Iv. Dealer Sales/Service Authorization

    To obtain and maintain authorization to sell or service the imagePRESS C7000VPe, every Authorized Reseller’s location must have at least two (2) technicians who have successfully completed the imagePRESS C7000VPe update training program. Additionally, a dealership must have at least one (1) Systems Engineer that has successfully completed the imagePRESS C7000VP Systems training program.

  • Page 18: Educational Training

    Educational Training imagePRESS C7000VPe Training The learning path for the imagePRESS C7000VPe products has been designed to build the knowledge and skills of your support professionals that will affect your customers in the most positive manner, both in the support of the product and the solutions you offer.

  • Page 19: Learning Path For Service Technicians Using The "Old" Blended Training Program

    C7000VP/C6000VP/C6000 Systems Blended Training program. The program is designed for System Engineers who are required to support the imagePRESS C7000VPe system in a connected environment. Figure 3 – Learning Path for Systems Engineers imagePRESS C7000VP/C6000VP/C6000 Systems Blended Training Non-Certified...

  • Page 20: Learning Path For Service Technicians Using The "Current" Blended Training Program

    C7000VPe devices. On-line Course Modules On-line course modules are available on Canon USA’s e-Support Web site. On-line course modules include a final examination.  The imagePRESS C7000VP Hardware course module...

  • Page 21: Learning Path For Systems Engineers

    Who Should Attend It is highly recommended that any technician responsible for installing, servicing, or supporting the imagePRESS C7000VPe machines successfully complete the e-Learning training course and pass the final assessment exam. Note: Our current support policy dictates that only those technicians who...

  • Page 22: Accessory Training Modules

    Item Numbers and Part Numbers are subject to change without notice. Training Facilities Online Course Training Facilities The online courses are located in the e-Learning center on Canon U.S.A., Inc.’s (hereinafter referred to as (“Canon USA”)) e-Support Web site: http://www.support.cusa.canon.com. Certification maps on the e-Support Web site provide easy access to the training.

  • Page 23: Service Materials

    C7000VPe Service Guide Service Materials The materials required for the imagePRESS C7000VPe Training Program are listed in the table below. Table 14 – Service Materials Model Item Location e-Learning Training Conducted online Program Downloadable from imagePRESS within the e-...

  • Page 24: Vi. Servicing Notes

    C7000VPe Service Guide VI. Servicing Notes Power and Plug Requirements Canon USA Inc. strongly suggests dedicated and properly grounded outlets be provided for these imagePRESS devices.  The imagePRESS C7000VPe Main Unit requires a dedicated 3-phase 208V/30A NEMA L21-30 receptacle for proper operation.
  • Page 25 C7000VPe Service Guide Table 16 – Power and Plug Requirements Rear View (Phase converters and step down transformers are not supported) Table 17 – Power and Plug Requirements for Main Unit and Accessories Description Power Supply Power Receptacle imagePRESS C7000VPe...

  • Page 26: Installation Weight & Dimensions

    C7000VPe Service Guide Installation Weight & Dimensions The imagePRESS C7000VPe approximate weight and dimensions differ depending on how it is configured with the optional accessories. The dimensions are for reference only and should not be confused with the required space for installation.
  • Page 27 A1e, Saddle Finisher AB2e, Color image Reader-H1 set, DADF-R1, Document Insertion R1, Document Insertion Unit-C1, Booklet Trimmer C1, Booklet Trimmer-D1, Two Knife Booklet Trimmer-A1, and Professional Puncher with A1, and Professional Puncher with Integration Unit-A1 attached 322 1/2“ (8,194 mm) imagePRESS C7000VPe Service Guide Guide April 2013 Page 22...

  • Page 28: Installation Space Requirements

    C7000VPe Service Guide Installation Space Requirements The imagePRESS C7000VPe machine approximate installation space requirements may differ, depending on how the machine is configured and the optional accessories attached. Always ensure that there is enough space for service and operation of the device.
  • Page 29 C7000VPe Service Guide Table 21 – Installation Space POD Deck-A1e, Saddle Finisher AB2e, Color image Reader-H1 set, DADF-R1, and Document Insertion Unit-C1 attached POD Deck-A1e, Saddle Finisher AB2e, Color image Reader-H1 set, DADF-R1, Document Insertion Unit- C1, Booklet Trimmer-D1, Two Knife Booklet Trimmer-A1, and Professional Puncher with Integration Unit-A1...

  • Page 30: Estimated Installation Times

    30 Minutes DADF-R1 20 Minutes High Capacity Stacker-C1 30 Minutes Booklet Trimmer-D1 45 Minutes Two-Knife Trimmer-A1 15 Minutes Professional Puncher-B1 20 Minutes Integration Unit-A1 20 Minutes Document Insertion Unit-C1 25 Minutes imagePRESS C7000VPe Service Guide Guide April 2013 Page 25...

  • Page 31: Imageware Remote

    Remote imageWARE Remote is a remote support service that collects page counter, service parts counter, and alarm, jam, and error code data from Canon devices with the eRDS (Embedded Remote Diagnostic System). The eRDS enables the imagePRESS C67000VPe to transmit counter and error code data to a UGW (Universal Gateway) database that the dealership can retrieve via a Web portal.

  • Page 32: Lms (License Management System)

    C7000VPe Service Guide LMS (License Management System) To activate optional software programs and features preinstalled on the imagePRESS, you must obtain a license through the LMS server. This replaces the need for additional hardware or dongles to activate new software.

  • Page 33: Content Delivery System Web Site

    C7000VPe Service Guide Content Delivery System Web Site The CDS Web site enables end-users to download select client applications related manuals from site located http://www.canon.com/fau/downloads. Enter the License Access Number of the select client application when prompted, and then follow the instructions to download the select client application.

  • Page 34: Recommended System Engineer Requirements

    C7000VPe Service Guide Recommended System Engineer Requirements An SE (System Engineer) is recommended to work with Canon’s networked devices, and should have the following basic job functions:  Systems integration (pre-sale and post-sale)  Installation  Education of customers and dealership personnel ...

  • Page 35: Firmware Upgrades Using The Service Support Tool

    C7000VPe Service Guide The Education/Training (listed in preferred order) of a successful Canon dealership’s SE include: Novell CNA or Novell CNE or Microsoft MCSE certification Two years of experience being a Canon Copier Service Technician (training centered on connectivity products) A degree in Computer Science or Engineering, or a computer technician with two years of experience is required in the above areas.

  • Page 36: Computer Requirements For Downloading Firmware

    CAUTION Canon USA or any of its affiliates or dealers are not liable for any damages for loss of data received or stored on the hard disk, including loss arising from lost opportunity to use such data, even if Canon is informed of the possibility of such damages.

  • Page 37: Special Tools, Solvents & Oils

    C7000VPe Service Guide Special Tools, Solvents & Oils In addition to the standard tools used to service these devices, the following special tools should also be carried by a service technician, according to the tool’s rank. For more information on the special tools, solvents, and oils below, see the imagePRESS C7010VP/C6010VP/C6010 Service Manual.

  • Page 38: Solvents And Oils

    C7000VPe Service Guide Table 23 – Special Tools, Solvents, and Oils List Continued Description Appearance Rank Part Number Remarks Used for adjusting/checking CA-7 Test FY9-9390-000 images. Sheet Used for checking images Loupe CK-0056-000 Mirror Positioning FY9-3009-040 Tool Electrode for...

  • Page 39: Consumables

    C7000VPe Service Guide Consumables Consumables are all products and materials that are consumed with regular use and cannot be reused. Such consumables include but are not limited to paper, chemicals and toner. A number of factors are considered to determine the approximate yield expectancy of a consumable item, including paper size and the amount of coverage per page.
  • Page 40 C7000VPe Service Guide Table 27 – Starter Estimated Life (copies/prints) Item Item Quantity Number 11”x17” @ 80% 11”x17” @ 50% Black Starter 0440B001AA 750,000 pages 416,667 pages 500,000 pages Cyan Starter 0441B001AA 750,000 pages 416,667 pages 500,000 pages Magenta Starter 0442B001AA...

  • Page 41: Consumable Parts

    A consumable part’s life expectancy is directly related to usage factors, such as paper size, paper quality, environment, usage application, and machine maintenance. Therefore, consumable parts do not have a warranty, and Canon USA cannot guarantee a minimum life. Notes: ...
  • Page 42 C7000VPe Service Guide Table 28 – Main Unit Consumable Parts Continued Estimated Life (copies/prints) Item Item Number Quantity Remarks @ 50% @ 80% 11”x17” 11”x17” Secondary Transfer FM2-2171-000 1,200,000 800,000 666,667 Cleaner Unit Change Secondary Transfer simultaneously with FC5-9335-000...
  • Page 43 C7000VPe Service Guide Table 28 – Main Unit Consumable Parts Continued Estimated Life (copies/prints) Item Item Number Quantity Remarks @ 50% @ 80% 11”x17” 11”x17” Insulating Bush (External FC5-2582-000 750,000 500,000 416,667 Four (4) for each Heat Roller) Primary/Secondary...
  • Page 44 C7000VPe Service Guide Table 28 – Main Unit Consumable Parts Continued Estimated Life (copies/prints) Item Item Number Quantity Remarks @ 50% @ 80% 11”x17” 11”x17” Use at the time of Slave roller (Delivery 4,500,000 3,000,000 2,500,000 reverse delivery or 2- inversion roller unit) sided copy.
  • Page 45 C7000VPe Service Guide Table 28 – Main Unit Consumable Parts Continued Estimated Life (copies/prints) Item Item Number Quantity Remarks @ 50% @ 80% 11”x17” 11”x17” Drum patch sensor FM4-2562-000 4,500,000 4,500,000 4,500,000 (C,Bk) One (1) for each Fixing web solenoid...
  • Page 46 C7000VPe Service Guide Table 30 – Saddle Finisher-AB2e Consumable Parts Saddle Finisher-AB2e Consumable Parts Estimated Yield Item Item Number Quantity Remarks (copies/prints) Feed belt FB5-9103-000 1,000,000 pages Stack ejection roller static FC6-6134-000 1,000,000 pages eliminator Static eliminator FC6-6341-000 1,000,000 pages...
  • Page 47 C7000VPe Service Guide Table 34 – High Capacity Stacker-C1 Consumable Parts High Capacity Stacker-C1 Consumable Parts Estimated Yield Item Item Number Quantity Remarks (copies/prints) Static eliminator brush (Inlet FC3-2441-000 5,000,000 guide board) Static eliminator brush FC3-2441-000 5,000,000 (Sample tray)

  • Page 48: Periodically Replaced Parts

    C7000VPe Service Guide Periodically Replaced Parts Some parts of the machine must be maintained and replaced periodically to ensure a specific level of machine performance. These parts can affect the performance of the machine once they fail, even if there is no external change or damage.
  • Page 49 C7000VPe Service Guide Table 37 – Periodic Replacement Parts Continued Main Unit Periodically Replaced Parts Estimated Yield (sheets) Item Item Number Quantity Remarks @ 50% @ 80% 11”x17” 11”x17” Air Filter (in Intermediate FC6-2152-000 1,500,000 1,500,000 1,500,000 Transfer Unit)

  • Page 50: Periodic Maintenance

    C7000VPe Service Guide Periodic Maintenance Some parts of the machine must be checked and/or replaced on a periodic basis to ensure a specific level of machine performance. These parts are likely to affect the performance once they fail even in the absence of external change or damage.
  • Page 51 C7000VPe Service Guide Table 38 – Periodic Maintenance Schedule Continued Main Unit Periodic Maintenance Part Name Estimated Interval Remarks Item  Replace  Lubricate  Adjust  Inspect  Clean  Sub Hopper Filter  Hopper Right Louver Secondary Transfer Inlet ...
  • Page 52 C7000VPe Service Guide Table 38 – Periodic Maintenance Schedule Continued Main Unit Periodic Maintenance Part Name Estimated Interval Remarks Item  Replace  Lubricate  Adjust  Inspect  Clean Registration patch sensor / Apply using lint free paper and ...

  • Page 53: Soft Counter

    C7000VPe Service Guide Soft Counter The imagePRESS C7000VPe uses soft counters to track its functional copy use. The control panel can display up to eight (8) counters on the counter status check screen (when the counter check key button on the control panel is pressed).

  • Page 54: Meap Counter

    Esplet: The application does not contain a user interface. Each MEAP application has its own counter. The number of applications that can be installed on an imagePRESS C7000VPe is directly related to the number of counters available. imagePRESS C7000VPe Service Guide...

  • Page 55: Vii. Suggested End-User Customer Service Offerings

    C7000VPe Service Guide VII. Suggested End-User Customer Service Offerings Monthly Copy Volume The maximum print/copy monthly volume is the maximum number of pages the machine can produce within a one-month period (based on letter size paper). However, the device should not be used to produce the maximum number of pages, or a greater volume, on a consistent monthly basis.

  • Page 56: Limited Warranty Support

    The flat-rate credit is a percentage of your eligible machine purchases, drums, and accessories. Flat-rate credits are posted monthly in the CNA (Canon Network Access) section of Canon USA’s ISG Central Web site. Refer to the Online Limited Warranty Credit Inquiry section for more information.
  • Page 57 Parts that are listed on the Canon USA Repairable Parts List should be sent to an APRF (Authorized Parts Repair Facility) to be repaired at no charge.

  • Page 58: Warranty Parts For Repair

    Each circuit board is live tested and updated to the latest firmware version prior to returning it to your dealership. Parts specified on the Canon USA Repairable Parts List must be prepaid and shipped directly to one of the following Authorized Parts Repair Facilities.
  • Page 59 Repairable Parts List, must be submitted to are not specified on the Repairable Parts List, must be submitted to Canon Virginia, Inc. with a completed e Canon Virginia, Inc. with a completed e-Tag warranty claim Tag warranty claim form, and a handwritten or computer handwritten or computer-generated copy of the machine’s service...

  • Page 60: E-Tag

    Warranty Control Section for warranty compensation. The e-Tag warranty claim form can be accessed in the Warranty section of the e-Support Center Web site at http://www.support.cusa.canon.com. Figure 8 – e-Support: e-Tag imagePRESS C7000VPe Service Guide...
  • Page 61 C7000VPe Service Guide To submit a new warranty claim, select the type of claim from the drop-down list, shown below, and complete the required sections of the e-Tag limited warranty claim form. Figure 9 – e-Support: e-Tag Claim Console A copy of the e-Tag warranty claim form and the machine’s service...

  • Page 62: Online Limited Warranty Credit Inquiry

    Flat Flat-Rate Program credits on the CNA (Canon Network Access) Web site. credits on the CNA (Canon Network Access) Web site. e-Tag Inquiry...
  • Page 63 Therefore, it is highly recommended that ighly recommended that only one person enter and manage the e only one person enter and manage the e-Tag warranty claims from Tag warranty claims from your dealership. your dealership. imagePRESS C7000VPe Service Guide Guide April 2013 Page 58...
  • Page 64 ISG Central Web site at http://www.isgcentral.cusa.canon.com http://www.isgcentral.cusa.canon.com, and select “Canon Network Access (CNA)”, as shown below. and select “Canon Network Access (CNA)”, as shown below. and select “Canon Network Access (CNA)”, as shown below. Figure 13 – ISG Central...
  • Page 65 Warranty claims search, as shown in the following screen shots. Figure 14 – CNA: Warranty Credit Inquiry CNA: Warranty Credit Inquiry Figure 15 – CNA: Flat CNA: Flat-Rate Warranty Reimbursement Search imagePRESS C7000VPe Service Guide Guide April 2013 Page 60...

  • Page 66: Service Parts Availability

    24 Hours All National Holidays Shipment options are subject to change Only authorized dealer personnel with a unique PIN access code will be allowed to utilize this service. Contact the Canon Parts canonparts@cusa.canon.com Order Center ( ) for more information.

  • Page 67: Parts Support Program For The Imagepress Server

    By participating in the Parts Support Program your dealership will not be required to stock expensive parts. Canon U.S.A., Inc. will provide replacement parts at no-charge for the imagePRESS Server A2200e on an exchange basis for a period of nine (9) months.

  • Page 68: Viii. Product Technical Support Offerings

    Your support personnel should check technical documentation (User Manuals, Technical Publications, etc.) and the e-Support Web site (24 hours a day, 7 days a week) before calling Canon USA’s TSC (Technical Support Center), since your concern may have already been addressed and documented.

  • Page 69: Canon Usa Support Offerings

    Canon USA Technical Support Center Canon USA provides a time-sensitive call escalation process for all authorized imagePRESS C7000VPe dealers. The TSC is the single- point of entry for this process. Once a call is placed to the TSC and information is logged into the call management system, a case number is assigned to the call.
  • Page 70 C7000VPe Service Guide Figure 16 – Canon USA Support Escalation Flow Chart Canon imagePRESS C7000VPe End-User End-User Contacts Servicing Dealer Status Servicing Dealer Contacts Canon USA TSC Modify Assistance Required Canon USA Update Case Technical Support Center 1-800-528-2830 Update Case Canon USA Digital Solutions Specialist &...

  • Page 71: Navi

    C7000VPe Service Guide NAVI NAVI is a computer-based application that is designed to function as both an information resource and diagnostic tool for Canon dealership technicians (equipped with a laptop) or dealer in-house help desk environments. Figure 17 – NAVI: Login Screen Figure 18 –...
  • Page 72 Provides a link to Canon Technical Documentation, which is offered to dealers for sale on a CD-ROM  Provides a link to Canon Service Tools, such as the SST (Service Support Tool) and PDL Downloader  Enables you to access the machine’s Service Mode from a...
  • Page 73 C7000VPe Service Guide Get the NAVI Files There are two ways to get the files to start using NAVI:  Download the necessary files from the e-Support Web site free-of-charge. It is recommended to download these files via a high-speed Internet connection, as the files are large.

  • Page 74: Internet Support

    To access e-Support, you must first register for an e Support, you must first register for an e-Support ID Number. To register for an e Number. To register for an e-Support ID number, go to the Canon Support ID number, go to the Canon USA’s USA’s...
  • Page 75 Canon USA’s ISG Central Web Site Canon USA’s ISG Central Web Site Complete Service Guide versio Complete Service Guide versions are available on the Canon ns are available on the Canon USA’s ISG Central Web site ( USA’s ISG Central Web site (http://isgcentral.cusa.canon.com...
  • Page 76 C7000VPe Service Guide Figure 23 – ISG Central: Engineering Services and Solutions Service Guides Area imagePRESS C7000VPe Service Guide April 2013 Page 71...

  • Page 77: Ix. Appendix

    C7000VPe Service Guide IX. Appendix Note: All specifications are for reference purposes only and are subject to change without notice. Specifications Table 44 – ImagePRESS C7000VPe Specifications imagePRESS C7000VPe Type Console Drum Photosensitive OPC Drum x 4 Color Supported...
  • Page 78 C7000VPe Service Guide Table 45 – imagePRESS C70000VPe Print/Copy Speeds Paper Size Paper Weight Print Speed 13" x 19" 31.3 sheets/minute 17 lb bond to 110 lb cover 12" x 18" 33.1 sheets/minute (64 to 300 g/m 11" x 17"...
  • Page 79 C7000VPe Service Guide Table 47 – DADF-R1 Specifications DADF-R1 Original Feeding Automatic Document Feeder Mechanism Original Supply Tray: 1-sided scanning: 13 to 57 lb bond (50 to 216 g/m 2-sided scanning (LTR, STMT): 13 to 57 lb bond (50 to 216 g/m Size and Weight of 2-sided scanning (11"...
  • Page 80 C7000VPe Service Guide Table 49 – Document Insertion Unit-C1 Specifications Document Insertion Unit-C1 Upper Tray: LTR, LTRR, EXEC, and Irregular Size (7 1/8" x 7 1/8" to 11" x 13" (182 mm x 182 mm to 297 mm x 330.2 mm)) Paper Size Lower Tray: 13"...
  • Page 81 C7000VPe Service Guide Table 50 – Saddle Finisher-AB2e Continued Saddle Finisher-AB2e When the standard staple cartridge is attached: (The maximum stapling capacity may vary, depending on the paper type and weight.) LTR, EXEC: up to 100 sheets (20 lb bond (80 g/m )) (or 1/2"...
  • Page 82 C7000VPe Service Guide Table 53 – Booklet Trimmer-D1 Specifications Booklet Trimmer-D1 Paper Size LTRR, 11”x17”, LGL, 12”x18”, 13”X19” Up to 50 sheets (up to 80g/m Number of Sheets Up to 48 sheets (80 g/m ) + 2 sheets (325 g/m...
  • Page 83 C7000VPe Service Guide Table 55 – imagePRESS Server A2200e imagePRESS Server A2200e Item Specification Fiery System Software Code Base Fiery System 9 Release 2 Windows XP Pro SP2 (64 bit) Core 2Quad 2.83 GHz 3 GB ( 1 GB DDR2, 500MB x 2 (No upgrade to memory)

  • Page 84: Canon Imagepress C7000Vpe Limited Warranty

    C7000VPe Service Guide Canon imagePRESS C7000VPe Limited Warranty imagePRESS C7000VPe Service Guide April 2013 Page 79...

  • Page 85: Canon Ipq-2 Drum Limited Warranty

    (the “Warranty Period”). If the Drum p comes first (the “Warranty Period”). If the Drum proves to be defective within this Warranty Period, Canon shall, at its sole roves to be defective within this Warranty Period, Canon shall, at its sole option, replace it without charge.

  • Page 86: List Of Tables

    Table 42 – IPQ-2 Drum Limited Warranty Credit ................51 Table 43 – Parts Order Center Days and Hours of Operation............61 Table 44 – ImagePRESS C7000VPe Specifications ...............72 Table 45 – imagePRESS C70000VPe Print/Copy Speeds .............73 Table 46 – Color Image Reader-H1 Specifications .................73 Table 47 –...

  • Page 87: List Of Figures

    Figure 14 – CNA: Warranty Credit Inquiry ..................60 Figure 15 – CNA: Flat-Rate Warranty Reimbursement Search............60 Figure 16 – Canon USA Support Escalation Flow Chart ..............65 Figure 17 – NAVI: Login Screen ......................66 Figure 18 – NAVI: Main Screen .......................66 Figure 19 –...

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