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INSTALLATION & USER MANUAL
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Undercounter WOW RO Systems
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23880 Madison Street, Torrance, CA 90505 - (310) 375-5000 - www.wowwater.com
V13-2.12.18

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  • Page 1 INSTALLATION & USER MANUAL Undercounter WOW RO Systems Place Data Label Here Scan with QR Reader App Visit our website: www.wowwater.com Powered by 23880 Madison Street, Torrance, CA 90505 - (310) 375-5000 - www.wowwater.com V13-2.12.18...
  • Page 2: Introduction To The Wow Ro System

    The storage tank will store 1.5 gallons (5.7 L) of water. 3. The WOW RO System can be connected to a variety of appliances, including your automatic ice maker, cold water dispenser in the refrigerator door, coffee maker, water cooler and other commercial applications.
  • Page 3: Table Of Contents

    Installing Filter Cartridges ......................11 Connecting the System ....................... 12 Start-up Procedure ........................13 Section 2-Connecting Additional Appliances to WOW RO System ......... 14 Connecting to Multiple Appliances .................... 15 Refrigerator/Ice-maker/Coffee-maker/Cooler setup ..............16-21 Section 3– When More Water is Needed ................. 22 Adding Extra Storage Tanks ......................
  • Page 5: Section 1-Installation & Start-Up Procedures

    Section 1 Installation & Start-up Procedures...
  • Page 6: Avoid Common Mistakes

    Make sure unit is ONLY connected to a cold water supply (Page 7). If your connections to and from WOW RO System have a leak (even one drop), the sys- tem will not work. Repair leak (see Troubleshooting if necessary) and repeat Start-up Procedures (Step 5, Page 13).
  • Page 7: Pre-Installation Checklist

    Installation Steps and Start-Up Procedures Warning: Installation of this appliance must conform with state and local plumbing codes, laws, regulations, and the instructions provided with this appliance. Failure to install as in- structed will void the product warranty. Pre-Installation Checklist Step 1 •...
  • Page 8: Installation Kit Contents

    Installation Kit Contents...
  • Page 9 Installation Kit Legend A. Non air-gap faucet B. Air-gap faucet C. Non air-gap faucet hardware D. Air-gap faucet hardware E. Drain saddle—(1/4”) F. Drain saddle—(3/8”) G. 1/4” WOW RO emergency shut-off valve H. Feed water adapter I. Tubing for install connections: Black 3/8”...
  • Page 10: Part Inspection

    Installation Steps and Start-Up Procedures Inspect Unit Parts from Box Step 2 Cartridge Inspection: Remove red cap on pre-filter and post-filter. • Confirm that external large O-Ring is in place. • Confirm that 2 smaller O-Rings are in place (located in center). •...
  • Page 11: Installing Filter Cartridges

    Installation Steps and Start-Up Procedures Install Filtration & RO Membrane Cartridges Step 3 1. Remove red cap from top of filter & RO membrane cartridges. 2. With a black permanent marker, write the date on each filter to track replacement time. Filters last up to a year.
  • Page 12: Connecting The System

    RO faucet. i. If the RO faucet is more than ten feet in distance from the WOW RO System, then the 3/8” FA1 port is preferred.
  • Page 13: Start-Up Procedure

    Installation Steps and Start-Up Procedures Start-up Procedure Step 5 Before the WOW RO System is operational, it must be properly primed by removing all air from the unit. Purging the system: A. Make sure the RO faucet and all other outlets using an isolation valve are CLOSED.
  • Page 14: Section 2-Connecting Additional Appliances To Wow Ro System

    (single pull). A standard WOW RO System holds 1½ gallons. The WOW RO System has been de- signed in a modular format to add additional storage tanks as needed.
  • Page 15: Connecting To Multiple Appliances

    D. Follow the instructions provided from Pages 16-22. Determining Your Expansion and Storage Needs: A standard WOW RO System holds 1½ gallons. The WOW RO System has been designed in a mod- ular format to add additional storage tanks as needed.
  • Page 16: Refrigerator/Ice-Maker/Coffee-Maker/Cooler Setup

    Adding a Refrigerator/Icemaker Refrigerator Hook-ups: (Figure 7, Page 17) Adding a line from the WOW RO System to your refrigerator will provide you with clean tasting water and clearer, harder ice cubes. Isolation (shut-off) Valve Adding a refrigerator hook-up from a new WOW (dry) installation: a.
  • Page 17 Figure 7 Refrigerator Icemaker...
  • Page 18 Adding a Coffee Maker Commercial Coffee Maker Hook-ups: (Figure 8A, Page 21) Adding a line from the WOW RO System to a commercial coffee maker will ensure RO water is always being used to create great tasting coffee Isolation (shut-off) Valve and reducing or eliminating scaling.
  • Page 19 Water Cooler Hook-ups: (Figure 8A, Page 21) Adding a line from the WOW RO System to a cooler will ensure RO water is always being used to create great tasting water. When adding devices with larger storage capacities, like coolers, you must first determine draw down needs.
  • Page 20 Hot Tank Hook-ups: (Figure 8-B) Adding a line from the WOW RO System to a hot tank will ensure RO water is always being used to create great tasting hot water. When adding devices with larger storage capacities, like hot tanks, you must first determine draw down needs.
  • Page 21 Figure 8-A Ice-maker, Coffee-maker, Water Cooler Isolation Valve To Faucet To Coffee Maker To Water Cooler To Icemaker Figure 8-B Hot Tank, Vented Faucet Installation...
  • Page 22: Section 3- When More Water Is Needed

    (single pull). A standard WOW RO System holds 1½ gallons. The WOW RO System has been de- signed in a modular format to add additional storage tanks as needed. Review chart below for each device connected.
  • Page 23: Adding Extra Storage Tanks

    Remove the ¼” plugs from the SQ (Squeeze) and PW (Tank, Product Water) ports by pushing in white collet to release. e. Connect ¼” yellow tubing between the matching SQ ports on the WOW RO System manifold and the spare tank adapter connected to the spare tank (See Figure 9 below for one or multi- ple tank set-ups).
  • Page 24: Modular Expandability

    Modular Expandability Parallel Processing:...
  • Page 25: Section 4-Plumbing The Sink

    Section 4 Plumbing the Sink...
  • Page 26: Install Drain Saddle Assembly

    Install the Drain Saddle Assembly The drain saddle assembly should be installed above the P-trap on the vertical or horizontal tail- piece (See Figure 10 below). Use the black 1/4” saddle for the non air-gap RO faucet, or the white 3/8”...
  • Page 27: Prepare Sink For Ro Faucet Installation

    Prepare the RO Faucet for Installation The most convenient installation will allow the use of an existing spray attachment or soap dis- penser hole. If either hole is not available, then follow the basic procedures outlined below. Drilling a stainless steel sink: A.
  • Page 28: Install Incoming Water Supply Valve

    Install the Incoming Water Supply Valve For installation with standard angle stop incoming water supply valve (See Figure 14). A. Shut off the water at the angle stop valve. B. Use a wrench to loosen the compression nut on the angle stop riser tube/flex line to upper faucet.
  • Page 29: Section 5-Maintenance

    Section 5 Maintenance...
  • Page 30: Changing Filters

    Changing Filters Changing the Filter & RO Membrane Cartridges (PRE, RO, POST) (Refer to Installation) Removal Open RO faucet for a glass of water and close. Turn system feed off and wait for 20 seconds. The system has now been depressurized for a safe removal of the cartridges. Towels should be placed under the system first.
  • Page 31: Recommended Filter Replacement

    Contact your WOW Water specialist or visit www.wowwater.com for replacement filters and parts. Note: The installation of the WOW RO System appliance on a pre-treated water supply will greatly increase the life of its filters.
  • Page 32: Wow Ro System Appliance

    2. Replacement Reverse Osmosis Membrane (GREEN) - The Reverse Osmosis membrane (RO) is the workhorse of the WOW RO system. This low energy technology significantly reduces nearly every category of undesirable water contaminants—as small as 1/100,000,000 (one hundred-millionth) of an inch.
  • Page 33: Sanitizing Water-On-Water

    Sanitize Water on Water This can be performed at the time of the filter replacement. Place a towel down under the system for spills. Also have a small bucket available. 1. With feed supply on, drain down about 20 seconds of water through the faucet, then close the faucet.
  • Page 34: Notes

    Reverse Osmosis—"A Practical Application Manual for Residential Point-of-Use Systems" by Robert Slovak, one of the members of the TOPPER development team. This publication can be purchased directly from TOPPER or from the Water Quality Assn. (www.wqa.org) bookstore. Refer to Installation Instruction Video for tips.
  • Page 35: Section 6-Troubleshooting

    Section 6 Troubleshooting...
  • Page 36: Troubleshooting Tables

    If RO water is dispensing from the A combination of long distance from the primary faucet, then either the isola- WOW RO system and inadequate tubing size remote location such as a spare tion valve to the remote location is...
  • Page 37 Leak at pre/post filter. Insert and rotate to the stop tabs. See rectly. Page 11. (Filter fell off) • WOW RO System not properly flushed • Follow guidelines in Start-up Procedure, High TDS levels. prior to use. Section 1, Step 5.
  • Page 38: Owner Information

    (e.g. mechanical filter, de-ionizing filter, and/or water softener). It is recom- mended to use only microbiological safe water with your WOW RO System appliance. Caution: Do not use water that is microbiologically unsafe or of unknown quality without adequate disin- fection before or after the appliance.
  • Page 39: Year Limited Warranty

    2 Year Limited Warranty TWO YEAR LIMITED WARRANTY WOW Water Reverse Osmosis System For a period of 2 (two) years from date of original installation, we will repair or replace any part of this Reverse Osmosis unit that we find to be defective in operation because of faulty material or workmanship.

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