Foscam FI9928P User Manual
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Foscam FI9928P User Manual

Fhd wireless ptz dome ip camera
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FHD Wireless PTZ Dome IP Camera
Model: FI9928P
Version: 1.0.3

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Summary of Contents for Foscam FI9928P

  • Page 1 User Manual User Manual FHD Wireless PTZ Dome IP Camera Model: FI9928P Version: 1.0.3...

  • Page 2: Table Of Contents

    Table of Contents Security Warning................................... 1 1 Overview..................................... 1 1.1 Key Features................................1 1.2 Read before Use..............................2 1.3 Package Contents..............................2 1.4 Physical Description.............................. 3 1.5 SD Card Management............................5 1.6 Instructions for outdoor installation........................5 2 Access the IP Camera..............................7 2.1 Access the Camera in LAN..........................

  • Page 3: Security Warning

    Internet. FI9928P supports P2P function. Thanks to the P2P easy access technology, you don't need to do complicated Port Forwarding and DDNS settings, you just need to scan the QR code on the bottom of the camera to connect it on smart phone, or input the UID on VMS software to realize remote access.

  • Page 4: Read Before Use

     Supports image snapshot  Supports dual-stream  Supports IR-Cut and the filter change automatically  Embedded FOSCAM DDNS (dynamic domain name service) Service  Supports remote viewing & record from anywhere anytime  Multi-level users management with password protection ...

  • Page 5: Physical Description

    1.4 Physical Description Front Panel Infrared LED: IR LEDs, IR range up to 60 meters / 196ft. LENS: High Definition Color CMOS Sensor sensor with zoom lens. WIFI Antenna: Wireless Antenna Reset Button Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default administrator password.

  • Page 6: Interface View

    Interface View I/O alarm terminal block This network camera provides a I/O alarm terminal block which is used to connect to external input / output device. The pin (there are four number in the terminal block from NO.1 to NO.4) definitions are described below: 1- input 2- GND...

  • Page 7: Sd Card Management

    Bottom View There is a QR Code label located on the body of the camera; this is an important feature of original Foscam cameras. If your camera does not have the label, it may be a clone one. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 9: Access The Ip Camera

    2 Access the IP Camera This chapter explains how to access the camera through browser and RTSP player. 2.1 Access the Camera in LAN This camera supports HTTP and HTTPS protocols, you can access the camera by two ways. (1) http:// LAN IP + HTTP Port NO. Double click the Equipment Search Tool icon and it should find the camera's IP address automatically after you plug in the network cable.

  • Page 10: Remote Access

    webpage at this address will show you the current WAN IP. Access your IP Camera from the Internet You can access the IP camera from the Internet (remote access). Enter the WAN IP address and port number in your standard browser. For example, you would enter http:// 183.37.28.254:85 NOTE: Make sure port forwarding is successful.
  • Page 11 IP Address: Set this in the same subnet as your computer , or keep it as default. Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router. 2. Enable UPnP and DDNS in the camera's settings page. We recommend you to use the DDNS by factory default.
  • Page 12 need to select one of the following methods to configure port forwarding on your router. For these steps, we will be using the TP-LINK brand wireless router as an example. If there is a UPnP function in your router:  Choose "Forwarding >...

  • Page 13: Using The Vlc Player

    Here you have finished the Port Forwarding setup. 5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet. 2.3 Using the VLC Player This camera supports RTSP streaming, here you can view the camera using VLC player. RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream The part in the square brackets may be omitted.
  • Page 14 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview.

  • Page 15: Ip Camera Connection To The Server

    If you cannot play the video in the VLC player, please check the port mapping. NOTE: If you modify the camera's username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 2.4 IP Camera Connection to the Server Device supports ONVIF2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.

  • Page 16: Surveillance Software Gui

    3 Surveillance Software GUI Please refer to the Quick Setup Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. 3.1 Login Window Section 1 Enter the User name and password The default administrator username is admin with a blank password, please reset the password at first using and prevent unauthorized users login the camera.

  • Page 17: Setup Wizard

    3.2 Setup Wizard After logging in for the first time, you will go to "Setup Wizard" automatically. Here you can set the basic parameters of camera, such as the country, camera name, camera time, wireless settings, IP configuration. Country: Select the country. Device Name: You could name your camera.
  • Page 18 System Time: Select the time zone you need to set the date, time, format and so on. Wireless networks: Click Scan, find the SSID of your wireless router, select and enter the password.

  • Page 19: Surveillance Window

    3.3 Surveillance Window Section 1 FOSCAM Logo / LiveVideo / Settings / Playback Buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and...
  • Page 20 : Click this button and back to the Playback panel to view the record files stored in the SD Card. Section 2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device setting.
  • Page 21 frame rate above 15, you can achieve fluently video. 4) Bit rate Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video cannot play well.

  • Page 22: Preset Settings

    Cruise Settings The default cruise tracks have two types: Vertical and Horizontal. Vertical: The camera will rotate from up to down. Horizontal: The camera will rotate from left to right. : Start cruise. : Stop cruise. If you want to define or change the cruise trace, please go to Settings > PTZ > Cruise Settings panel. How to do cruise? Firstly: Select one track in the track dropdown list Select one of these...
  • Page 23 How to do preset position? Firstly, move the camera and stop at a desired place where you want make preset position. Secondly, click button and enter a descriptive name for the preset position. The preset position cannot contain special characters. Then click OK to save it. If you want to reset the preset position, click Cancel. After that, you can move the camera and stop at another place, and set another preset position.
  • Page 24 If you have added time and camera name in the video, you can see it in the live window. Go to Settings > Basic Settings > Camera Name panel, and you can change another device name. The default device name is anonymous. Go to Settings >...
  • Page 25 Full Screen: Select it and click it to make full-screen, press ESC and exit full-screen. Zoom Up First Method: Here is a convenient and fast solution to Zoom up / down screen by clicking Video Screen and adjusting Mouse pulley, or by press the CTRL key and click the mouse left button. Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size.
  • Page 26 Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer, press the left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop moving. Press Esc button or double click right mouse and cancel the function. NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it.

  • Page 27: Advanced Camera Settings

    4 Advanced Camera Settings Click the button Settings, go to Administrator Control Panel to make advanced camera settings. 4.1 Status Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. 4.1.1 Device Information Camera Model: The model of the device.
  • Page 28 4.1.3 Session Status Session status will display who and which IP is visiting the camera now. 4.1.4 Log The log record shows who and which IP address accessed or logout the camera and when reboot the camera and clear the log records.

  • Page 29: Basic Settings

    4.2 Basic Settings This section allows you to configure your camera's Name, Time, User Account and Multi-Camera. 4.2.1 Camera Name Default alias is anonymous. You can define a name for your camera here such as Anonymous. Click Save to save your changes. The alias name cannot contain special characters. 4.2.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera.

  • Page 30: User Accounts

    Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer. Manually: The administrator can enter the date and time manually.
  • Page 31 How to change the password of administrator? Firstly, select the account of administrator, then select Change password, enter the old password and the new password, lastly click Modify to take effect. How to add account ? Select one blank column, then enter the new user name, password and select the privilege, last click Add to take effect.
  • Page 32 Delete: Select the account which you want to delete, then click Delete button to take effect. NOTE: The default admin account cannot be deleted, but you can add other administrator users. How to change the username ? Firstly, select the account which you want to change the username, then select Change Username, enter the new password, lastly click Modify to take effect.
  • Page 33 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 34 1. Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically. .2. Enter the User name and password of the 2nd camera. 3. Click Add to take effect. Camera Model: Our Company produces two series cameras: MJ and H.264. Here will show you which series the camera belongs to.
  • Page 35 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Add cameras in WAN If you want to view all cameras via the internet (remote computer), you will need to add them using DDNS domain name.
  • Page 36 1---- The camera model: MJ or H264. 2---- The 2nd camera's name. 3---- Fill in the 2nd camera's DDNS host not LAN IP. 4---- Enter the 2nd camera's user name and password. 5---- Click Add button and to take effect. NOTE: Here the Host must be entered as the second camera's DDNS domain name, not its LAN IP.
  • Page 37 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera's DDNS domain name and port to view all the cameras via internet.

  • Page 38: Network

    4.2.5 Voice Prompt On this page, you can enable or disable voice prompt. Select “Yes” to enable or select “No” to disable. If select ”Yes”, you can hear the voice prompt after connect the audio output device. 4.3 Network This section will allow you to configure your camera's IP, PPPoE, DDNS, Wireless Settings, UPnP and Port. 4.3.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page.

  • Page 39: Wireless Settings

    If you don't know the DNS server, you can use the same settings as the Default Gateway. 4.3.2 Wireless Settings Step 1 Choose Settings > Network > Wireless Settings. Click the Scan button and the camera will detect all wireless networks around the area. It should also display...
  • Page 40 your router in the list. Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically.
  • Page 41 If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 4.3.3 DDNS If you need Foscam DDNS, you can apply it on DDNS page. First Enable DDNS, then select “myfoscam.org” from DDNS Server list, click “Get My DDNS Now”.
  • Page 42 Then login your Foscam Cloud account for myfoscam.org, and click “Get DDNS”. If you don’t have a Foscam Cloud account, click “Tap HERE” to register one, then click “Get DDNS”.
  • Page 43 After get DDNS, click “Finish” to go back to DDNS settings.
  • Page 44 If the network error, you fail to get the DDNS, please try again. Once you success get Foscam DDNS, you can follow below step to use. Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings > Network panel, you...
  • Page 45 Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname test09.myfoscam.org and HTTP Port NO. 800 for example, the accessing link of the camera via internet would be http:// test09.myfoscam.org:800 Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturer's DDNS again, here click this button and start Manufacturer's DDNS Service.
  • Page 46 Click here to register Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly, Login the link with the registered username and password to create your domain name.
  • Page 47 Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server.. Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as...
  • Page 48 NOTE: If you have set Third Party DDNS successfully, the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. Do port forwarding within the router Example: The camera's LAN IP address is http://192.168.8.100:2000, Media port no.
  • Page 49 4.3.4 UPnP The default UPnP status is closed. You can enable UPnP, then the camera's software will be configured for port forwarding. Back to the Status > Device Status panel, you can see the UPnP status: The camera's software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error.
  • Page 50 Another way to change the HTTP port NO. Step 1, Open the Equipment Search Tool, select the camera you would like to change the port of, right click on the IP address, and click on Network Configuration, this brings up the network configuration box as shown in following figures.
  • Page 51 was changed to 2000, so we see http://192.168.1.110:2000 in Equipment Search Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.1.110:2000. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address.
  • Page 52 1---- SMTP Server / Port / Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.
  • Page 53 5---- Save Click Save to take effect 6---- Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. Test result. If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail.

  • Page 54: Ftp Settings

    2) Network Error. Please try later. 3) Server Error. 4) Incorrect user or password. 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again. 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server. 7) The message is denied by the server.
  • Page 55 First of all, you need to open the P2P function of the IP camera at Settings > Network > P2P. Search and install Foscam app on Google Play and app Store for for Android and iOS devices. If you want to know more details of the iOS app or Android app, please refer to the HELP on the iOS app or...

  • Page 56: Video

    NOTE: If the QR code scanning is not successful, please input the UID on the bottom of the camera manually. 4.4 Video This section allows you to configure video settings, on screen display, snapshot settings and so on. 4.4.1 Video Settings Stream Type: There are four types to identify different streams you have set.

  • Page 57: On Screen Display

    maximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video. Key Frame Interval: The time between last key frame and next key frame.
  • Page 58 The mask area. Click OK button and return to the Privacy Zone page, click Save to take effect. Back to the surveillance window, you can see the mask area as the following picture: 4.4.4 Snapshot Settings On this page you can set the snapshot pictures' image quality and the storage path.
  • Page 59 Manual Snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Pictures Save To: FTP or SD Card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically. If select SD Card as the save path, make sure the camera has inserted in the SD card.

  • Page 60: Detector

     Capture anytime Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture.  Specify an capture schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, the camera will capture.
  • Page 61 To enable motion detection, follow the steps below: Step 01: Enable Motion detection Step 02: Trigger interval--- The interval time between two motion detections. Select one interval time. Step 03: Select the alarm indicator When the motion has been detected, the Motion Alarm Status will turn to Detect Alarm.
  • Page 62 There are some alarm indicators: A Camera Sound and PC Sound If you select Camera Sound and the audio output device is connected to the IP camera, you will hear the alarm when the motion has been detected. if you select PC Sound and the audio output device is connected to the PC, you will hear the alarm when the motion has been detected.
  • Page 63 Step 04: Set detect area Click Set Detect Area and it pop up a window, then you can draw the detection area. Click OK button after settings. When something moving in the detection area, the camera will alarm. Step 05: Alarm Schedule Alarm anytime when motion is detected Click the black button up the MON, you will see all time range turn red.
  • Page 64 Press the left mouse and drag it on the time boxes, you can select the serial area, Step 06: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators.

  • Page 65: Sound Detection

    4.5.2 Sound Detection On the Sound Detection page, Enable the Sound Detection, select the Send E-mail and Take Snapshot before you have configured the mail and FTP. To enable For how to enable Sound Detection, please refer to 4.5.1 Motion Detection.
  • Page 66 There is a Alarm In/Out lines in the FOSCAM camera tails, as shown in the following picture. Enable sound detection need this cable to connect to the alarm device (door sensor, infrared sensor, smoke detector, etc.). Alarm In/Out lines has four ports: Port 1 indicates IO alarm input ...

  • Page 67: Record

    If IO alarm is triggered and IO alarm output device will always alarm (audible alarm is issued a warning sound, lights alarm lights in flash etc.). Click Clear IO alarm output, the alarm output device will stop alarming. If IO alarm is triggered again after alarm interval, IO alarm output device will be restart.

  • Page 68: Scheduled Recording

    button to take effect. 4.6.3 Local Alarm Recording On this page you can enable local alarm record, and select the local alarm record time. 4.6.4 Scheduled Recording On the page you can configure the schedule record. When the parameter Recording Location is set None on the Storage Location page, the page Schedule Recording do not be setting.
  • Page 69 Click Save button to take effect. 4.6.5 SD Card Management This camera supports SD Card and the max size of SD card must be under 128G. When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well.

  • Page 70: Ptz

    4.7 PTZ This page will allow you to change the pan / tilt speed and do cruise tracks settings. 4.7.1 Pan / Tilt Speed There are five PT speed types: very fast, fast, normal, slow and very slowly. Select the desired PTZ speed type and click save button.
  • Page 71 Cruise Mode: Include cruise loops and cruise time of one cruise track. Cruise Loops: The cruise loops of one cruise track. For example, as the above figure, there are two loops on Vertical cruise tracks. Cruise Time: The cruise time on one cruise track. There are two default cruise tracks: Vertical and Horizontal.
  • Page 72 Then let us to set one cruise track as the following: Firstly, click Add button and enter a descriptive name to identify the cruise track. Secondly, on the lower left of the page, you can see all preset points you have added (preset_1 to preset_5). Then select the five preset points and add them to the cruise track on the right.
  • Page 73 Add: Select one preset points and add it to the selected cruise track. Delete: Select one preset points you have added to one cruise track, click Delete. Move up / down: Select one cruise track, adjust the order of preset points in one cruise track. Attention: Considering the life time and thermal issue of the motor, it's not recommend to do long-time cruise.

  • Page 74: Firewall

    Then go to the Settings > PTZ > Guard Position Settings page to set time (min): 4.8 Firewall This section explains how to control the access permission by checking the client PC's IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses.

  • Page 75: System

    those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect.
  • Page 76 Your current firmware version will be displayed on your screen. You may go to the Status > Device Information page to check for the latest firmware versions available. Click Browse, choose the correct bin file and then click System upgrade. Don't shut down the power during upgrade.
  • Page 77 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don't upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade. NOTE: 1) Before upgrade the firmware, please reboot the camera, don't upgrade the firmware in WAN through the web UI, or else the upgrade process may be failed.

  • Page 78: Factory Reset

    4.9.4 Factory Reset Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera. 4.9.5 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera.

  • Page 79: Playback

    5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type Select the time on the time & date manually. : The storage path of record files : Here supports three types: all records, alarm recording, and Scheduled recording.
  • Page 80 Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play / Stop / Audio / Full Screen Buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open / stop audio Click this button to make full screen, and double click left mouse to exit full screen.

  • Page 81: Appendix

    6 Appendix 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network connections. 6.1.1 Equipment search tool cannot find the camera. After power on camera and connect it to router by Ethernet cable, open Equipment Search Tool it cannot find any camera IP address.
  • Page 82 6.1.2 Install plugin for Internet Explore Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser. Step 1: User IE browser to log in the camera for the first time, it will prompt to ask your install the plugin on the bottom of IE browser.
  • Page 83 Please click it to download plugin and follow wizard to install. See this link for help if after installed plugin but still cannot login camera: http://www.foscam.com/faqs/view.html?id=14 6.1.3 Unable to connect to router wirelessly After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool (or show up in router’s DHCP client list/LAN list) with a new IP address.
  • Page 84 If not, please follow below steps to help camera connect wirelessly. Step1: Please make sure wireless signal is strong enough to connect with. (1) Make sure the camera antenna is fixed well; (2) Best to keep the distance between the camera and router in 2~3 meters while setup; (3) There’s no interference or obstacles from house appliance or walls;...
  • Page 85 port for you. Go to camera Status > Device Status menu, and you can check if camera’s DDNS is successful. For the case DDNS shows failed, please follow below tips to help it synchronize: (1) Change DNS server to 8.8.8.8. Please login camera’s web-page, and go to the IP configuration (For HD cameras) or basic network settings (For SD cameras) menu to make the change.
  • Page 86 Note: 1) Please DO NOT forget to set the alarm schedule, the alarm schedule is red. 2) Please make sure your camera time is correct. 3) Please DO NOT forget to set the alarm area, the detected area is covered by the red grids. Or for some models you can setup 3 detection zones in total.
  • Page 87 Step 1: Setup Mail Settings Before you set, please make sure that your email for sender enabled SMTP. And get your Email SMTP server, SMTP port, TLS information ready. Please go to Settings > Network > Mail Settings menu to setup your email firstly. Note: (1) Please make sure that your sender email supports SMTP;...
  • Page 88 6.1.9 Unable to connect camera remotely using Foscam app Foscam P2P cameras allow users to connect camera remotely using Foscam app without extract setup like port forwarding. When it unable to connect remotely, below tips can help app establish the connection:...
  • Page 89 6.1.10 Camera is added by others. When use myfoscam.com cloud or Foscam app, one camera can only be added to one account at the same time. To solve error “This camera has already been added by another account” when add camera to Foscam app or cloud, please send a clear photo of camera’s model sticker to Foscam support email...

  • Page 90: Default Parameters

    6.2 Default Parameters Default Network Parameters IP Address: obtain dynamically Subnet Mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM domain name Username and password Default admin username: admin with a blank password...

  • Page 91: Specifications

    6.3 Specifications ITEMS FI9928P Sensor High Definition Color CMOS Sensor Display Resolution 2.0 Megapixel Min. Illumination 0 Lux (With IR Illuminator) Image Sensor Lens Type Glass Lens focal length f: 2.8mm ~ 12mm Aperture F1.6 48º ~125º Diagonal angle of view...
  • Page 92 Microsoft IE; System Mozilla Firefox; Browser Requirements Google Chrome; Apple Safari. Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP Privacy Zone Set privacy zone manually User Accounts Three levels user role Other Firewall Supports IP Filtering Features Reset Reset button is available Power Supply DC 12V / 2.0A...

  • Page 93: Ce & Fcc

    6.4 CE & FCC Electromagnetic Compatibility (EMC) FCC Statement This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. This device may not cause harmful interference  This device must accept any interference received, including interference that may cause undesired ...

  • Page 94: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.

  • Page 95: Limitation Of Liability

    Repair Service Out Of Warranty FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee  contains device cost and service fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM.
  • Page 96 FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.

  • Page 97: Statement

    Our company makes no warranty, implied or otherwise, that this product is suitable for any particular purpose or use. You need to abide by the relevant laws and regulations of the use restrictions when using Foscam cameras. Our company takes no responsibility of illegal activities by using our products.

  • Page 98: Obtaining Technical Support

    User's Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com...

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