HPE ProLiant DL385 Gen10 User Manual
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HPE ProLiant DL385 Gen10 User Manual

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HPE ProLiant DL385 Gen10 Server User
Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 880928-001
Published: November 2017
Edition: 1

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  • Page 1 HPE ProLiant DL385 Gen10 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2017, Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Removing a riser cage........................ 44 Removing a riser slot blank......................45 Removing the hard drive blank....................46 Releasing the cable management arm ..................46 Accessing the Systems Insight Display..................47 Setup...................... 48 HPE support services........................48 Setup overview........................... 48 Operational requirements....................49 Contents...
  • Page 4 Space and airflow requirements................49 Temperature requirements..................50 Power requirements....................50 Electrical grounding requirements.................50 Server warnings and cautions..................51 Rack warnings........................52 Electrostatic discharge..................... 52 Server box contents......................53 Installing hardware options ..................... 53 Configuring the server......................53 Installing or deploying an operating system..............53 Registering the server......................
  • Page 5 HPE Trusted Platform Module 2.0 Gen10 option..............127 Overview........................127 HPE Trusted Platform Module 2.0 Guidelines..............128 Installing and enabling the HPE TPM 2.0 Gen10 Kit............. 128 Installing the Trusted Platform Module board............128 Enabling the Trusted Platform Module..............131 Retaining the recovery key/password..............132 Cabling....................
  • Page 6 Mechanical specifications......................168 Power supply specifications......................169 HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply......170 HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply......171 HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply......171 HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply......
  • Page 7 HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply......174 Support and other resources.............175 Accessing Hewlett Packard Enterprise Support............... 175 Accessing updates........................175 Customer self repair........................176 Remote support........................176 Warranty information.........................176 Regulatory information......................177 Documentation feedback......................177 Contents...

  • Page 8: Component Identification

    Component identification Front panel components SFF front panel components Item Description Box 1 (optional drives or universal media bay) Box 2 (optional drives) Box 3 drives 1 through 8 Serial label pull tab or optional Systems Insight Display iLO service port USB 3.0 port Universal media bay components Item...
  • Page 9 12LFF front panel components Item Description Drive bays 8LFF front panel components Item Description Drives (optional) LFF power switch module Drive bays LFF power switch module components Component identification...

  • Page 10: Front Panel Leds And Buttons

    Item Description Optical disk drive Serial label pull tab USB 3.0 port iLO service port Video display port Front panel LEDs and buttons SFF front panel LEDs and button Item Description Status Power On/Standby button and • Solid green = System on system power LED •...
  • Page 11 Item Description Status NIC status LED • Solid green = Link to network • Flashing green (1 Hz/cycle per sec) = Network active • Off = No network activity UID button/LED • Solid blue = Activated • Flashing blue: ◦ 1 Hz/cycle per sec = Remote management or firmware upgrade in progress ◦...
  • Page 12 Item Description Status Health LED • Solid green = Normal • Flashing green (1 Hz/cycle per sec) = iLO is rebooting • Flashing amber = System degraded • Flashing red (1 Hz/cycle per sec) = System critical Power On/Standby button and •...
  • Page 13 LFF power switch module LEDs and button Item Description Status UID button/LED • Solid blue = Activated • Flashing blue: ◦ 1 Hz/cycle per sec = Remote management or firmware upgrade in progress ◦ 4 Hz/cycle per sec = iLO manual reboot sequence initiated ◦...

  • Page 14: Uid Button Functionality

    UID button functionality The UID button can be used to display the HPE ProLiant Pre-boot Health Summary when the server will not power on. For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise website.

  • Page 15: Systems Insight Display Leds

    Systems Insight Display LEDs The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan...

  • Page 16: Systems Insight Display Combined Led Descriptions

    Description Status Amp Status LED Off = AMP modes disabled Solid green = AMP mode enabled Solid amber = Failover Flashing amber = Invalid configuration Power cap LED Off = System is in standby, or no cap is set. Solid green = Power cap applied When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event.
  • Page 17 Systems Insight Display Health System Status LED and color power LED PCI riser (amber) Green The PCI riser cage is not seated properly. Fan (amber) Amber Green One fan has failed or has been removed. Fan (amber) Green Two or more fans have failed or been removed.

  • Page 18: Rear Panel Components

    Rear panel components Item Description Primary riser slots 1 to 3 (Optional drive cage) Optional riser slots 4 to 6 (Optional drive cage) Optional riser slots 7 to 8 (Optional drive cage) Power supply 1 Power supply 2 Video port Serial port (optional) 1Gb RJ-45 ports 1 to 4 iLO management port...
  • Page 19 Item Description Status UID LED • Off = Deactivated • Solid blue = Activated • Flashing blue = System being managed remotely Link LED • Off = No network link • Green = Network link Activity LED • Off = No network activity •...

  • Page 20: System Board Components

    System board components Item Description FlexibleLOM connector System maintenance switch Primary (processor 1) PCIe riser connector Front display port/USB 2.0 connector Table Continued System board components...

  • Page 21: System Maintenance Switch Descriptions

    Item Description M.2 connectors (x2) Dual USB port x1 SATA port 4 Optical/SATA port 5 Front power/USB 3.0 connector Drive backplane power connectors Smart Storage Battery connector Chassis Intrusion Detection connector Drive backplane power connector microSD card slot NVMe connector (port 7b) NVMe connector (port 8b) Flexible Smart Array connector Secondary (processor 2) PCIe riser connector...

  • Page 22: Dimm Slot Locations

    Position Default Function • Off = No function • On = Restore default manufacturing settings • Off = Set default boot mode to UEFI. • On = Set default boot mode to legacy. — Reserved — Reserved — Reserved — Reserved —...

  • Page 23: Processor And Socket Components

    Processor and socket components Item Description Pin field Rail frame Carrier frame Processor Force frame Captive screws (Torx T-20) Drives SAS/SATA drive components and LEDs Processor and socket components...

  • Page 24: Nvme Drive Components And Leds

    Item Description Status Locate • Solid blue = The drive is being identified by a host application. • Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring LED • Rotating green = Drive activity. •...

  • Page 25: Uff Drive Components And Leds

    Item Description Release lever Activity ring Do Not Remove LED Request to Remove NVMe Drive button Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate that the device is still in use. Removing the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.

  • Page 26: Fan Bay Numbering

    Item Description Status Drive status LED • Off—The drive is not configured by a RAID controller • Solid green—The drive is a member of one or more logical drives • Flashing green (4 Hz)—The drive is operating normally and has activity •...

  • Page 27: Drive Box Identification

    Drive box identification Front boxes Item Description Box 1 Box 2 Box 3 Item Description Box 1 Box 2 Box 3 Rear boxes Item Description Box 4 Box 5 Box 6 Drive box identification...

  • Page 28: Drive Bay Numbering

    Item Description Box 4 Box 6 Midplane box (LFF only) Item Description Box 7 Drive bay numbering Drive bay numbering depends on how the drive backplanes are connected: • To a controller: ◦ Embedded controllers use the onboard SATA ports. ◦...

  • Page 29: Drive Bay Numbering: Smart Array Controller

    Drive bay numbering: Smart Array controller When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The following images are examples of common configurations. 24SFF 12LFF 6SFF rear panel 2SFF + 3LFF rear panel Drive bay numbering: Smart Array controller...

  • Page 30: Drive Bay Numbering: Sas Expander

    Universal media bay 8LFF + Universal media bay, optional 2SFF, and optical drive Midplane box Drive bay numbering: SAS expander Drive numbering through a SAS Expander is continuous: • SAS expander port 1 always connects to port 1 of the controller. •...
  • Page 31 • SAS expander port 4 = drive numbers 5 to 8. • SAS expander port 5 = drive numbers 9 to 12. • SAS expander port 6 = drive numbers 13 to 16. • SAS expander port 7 = drive numbers 17 to 20. •...
  • Page 32 8LFF front panel 12LFF front panel Midplane box (LFF only) Component identification...

  • Page 33: Drive Bay Numbering: Nvme Drives

    Front 12LFF + Midplane 4LFF + All rear 2SFF Drive bay numbering: NVMe drives Server populated with NVMe drives and NVMe risers uFF drive bay numbering There are two uFF drives in each drive carrier. Drives connected to a controller •...
  • Page 34 For example: • If the drives are connected to port 3 of the SAS expander, then the uFF drives are 1 to 4. • If the drives are connected to port 9 of the SAS expander, then the uFF drives are 25 to 28. Component identification...

  • Page 35: Operations

    Operations Power up the server Procedure To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 36: Extending The Server From The Rack

    3. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 37: Removing The Server From The Rack

    Removing the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Procedure 1. Power down the server. 2. Extend the server from the rack. 3. Disconnect the cabling and remove the server from the rack. For more information, see the documentation that ships with the rack mounting option.
  • Page 38 4. Connect the power cord to the rear of the server. 5. Install the power cord anchors. 6. Secure the cables to the cable management arm. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

  • Page 39: Remove The Access Panel

    WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

  • Page 40: Removing The Fan Cage

    Removing the fan cage CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations.

  • Page 41: Installing The Fan Cage

    Installing the fan cage CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations.
  • Page 42 • Extend the server from the rack. • Remove the server from the rack. 4. Remove the access panel. 5. Do one of the following: • Remove the air baffle. • Remove the 4LFF midplane drive cage: a. Disconnect all cables. b.

  • Page 43: Installing The Air Baffle

    Installing the air baffle Procedure 1. Observe the following alerts. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

  • Page 44: Removing A Riser Cage

    Removing a riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Procedure 1. Power down the server. 2. Remove all power: a.

  • Page 45: Removing A Riser Slot Blank

    Tertiary riser cage Removing a riser slot blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Procedure 1. Power down the server. 2.

  • Page 46: Removing The Hard Drive Blank

    a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack. • Remove the server from the rack . 4. Remove the access panel. 5.

  • Page 47: Accessing The Systems Insight Display

    Accessing the Systems Insight Display The Systems Insight Display is only supported on SFF models. To access a Systems Insight Display, use the following procedure. Procedure 1. Press and release the panel. 2. After the display fully ejects, rotate the display to view the LEDs. Accessing the Systems Insight Display...

  • Page 48: Setup

    Setup HPE support services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

  • Page 49: Operational Requirements

    6. Configure the server (Configuring the server on page 53). 7. Install or deploy an operating system (Installing or deploying an operating system on page 53). 8. Register your server (Registering the server on page 54). Operational requirements Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: •...

  • Page 50: Temperature Requirements

    CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: • Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).

  • Page 51: Server Warnings And Cautions

    sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices. Because of the high ground-leakage currents associated with multiple servers connected to the same power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.

  • Page 52: Rack Warnings

    Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation.

  • Page 53: Server Box Contents

    ◦ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin. ◦...

  • Page 54: Registering The Server

    • Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website. If UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system. • Update firmware before using the server for the first time, unless software or components require an older version.

  • Page 55: Hardware Options Installation

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.

  • Page 56: Power Supply Options

    Power supply options Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/ poweradvisor/online). Installing a redundant hot-plug power supply CAUTION: All power supplies installed in the server must have the same output power capacity.

  • Page 57: Drive Options

    3. Insert the power supply into the power supply bay until it clicks into place. 4. Connect the power cord to the power supply. 5. Route the power cord. Use the cable management arm and best practices when routing cords and cables. 6.

  • Page 58: Supported Drive Carriers

    Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate that the device is still in use. Removal of the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data. •...

  • Page 59: Installing An Nvme Drive

    4. Observe the LED status of the drive. Installing an NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all drive and device bays are populated with either a component or a blank. Procedure 1.

  • Page 60: Installing A Uff Drive And Scm Drive Carrier

    4. Observe the LED status of the drive. Installing a uFF drive and SCM drive carrier IMPORTANT: Not all drive bays support the drive carrier. To find supported bays, see the server QuickSpecs. Procedure 1. If needed, install the uFF drive into the drive carrier. 2.

  • Page 61: Installing An M.2 Drive

    4. Power on the server. To configure the drive, use HPE Smart Storage Administrator. Installing an M.2 drive This procedure is for replacing M.2 drives located on an expansion card, riser, or the system board only. Do not use this procedure to replace uFF drives.

  • Page 62: Fan Options

    The installation is complete. Fan options CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 1 and 2 in a single- processor configuration. CAUTION: To avoid damage to the equipment, do not operate the server for extended periods of time if the server does not have the optimal number of fans installed.

  • Page 63: Installing High-Performance Fans

    • Optional GPU riser installations • ASHRAE compliant configurations For more information, see the Hewlett Packard Enterprise website. The server supports variable fan speeds. The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server. The server shuts down during the following temperature- related scenarios: •...
  • Page 64 4. Remove the air baffle. 5. Remove all standard fans. IMPORTANT: Do not mix standard fans and high-performance fans in the same server. 6. Install high-performance fans in all fan bays. Hardware options installation...

  • Page 65: Memory Options

    7. Install the air baffle. 8. Install the access panel. 9. Install the server into the rack. Memory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type.

  • Page 66: Smartmemory

    4096 SmartMemory HPE SmartMemory is included in each Gen10 ProLiant Server. Hewlett Packard Enterprise works closely with leading memory device manufacturers in the development, qualification, and production testing of DIMMs to ensure that they meet the tighter tolerances specified by Hewlett Packard Enterprise.

  • Page 67: Dimm Label Identification

    Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 8 GB single-rank DIMMs, a dual-rank DIMM would be 16 GB, and a quad-rank DIMM would be 32 GB, and an octal-rank LRDIMM would be 64 GB. LRDIMMs are labeled as quad- and octal-rank DIMMs.

  • Page 68: Memory Configurations

    Advanced ECC—Provides up to 4-bit error correction. This mode is the default option for this server. AMP options are configured in the BIOS/Platform Configuration (RBSU). For more information, see the UEFI System Utilities User Guide for HPE ProLiant Gen10 Servers and HPE Synergy on the Hewlett Packard Enterprise website.

  • Page 69: Installing A Dimm

    Procedure 1. Reboot the server. The server restarts and the POST screen appears. 2. Press F9. The System Utilities screen appears. 3. Select System Information | Processor Information. The Processor Information screen shows detailed information about the processors installed in the server.

  • Page 70: Controller Options

    LED descriptions." Controller options The server supports the following storage controllers: • Embedded controllers Enabled through System Utilities and configured through HPE Smart Storage Administrator (Intelligent Provisioning) • Type-a controllers Type-a controllers install in the type-a smart array connector.
  • Page 71 Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack. •...

  • Page 72: Installing A Universal Media Bay

    Installing a Universal Media Bay Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 73 11. (Optional) Install the optical disk drive. 12. Connect the cables. 13. Install the fan cage. 14. Install the air baffle. 15. Install the access panel. 16. Slide the server into the rack. 17. Connect each power cord to the server. 18.

  • Page 74: Drive Cage Options

    Drive cage options Installing a front 8NVMe SSD Express Bay drive cage Observe the following: • The drive cage can be installed in any box. This procedure covers installing the drive cage in box 1. • When installing in box 1, the NVMe riser must be installed in the tertiary PCIe slot. •...

  • Page 75: Installing A Front 6Sff Sas/Sata + 2Nvme Premium Drive Cage

    Install the drive cage: a. Remove all drives and drive blanks. b. Install the drive cage. Install the associated NVMe riser. 10. Connect the power cable to the drive backplane power connector. 11. Connect the data cables from the drive backplane to the NVMe riser. 12.
  • Page 76 Prerequisites A storage controller and high-performance fans are required when installing this drive cage. Procedure Observe the following alerts. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.

  • Page 77: Installing Airflow Labels

    Connect the power cable. 10. Install a storage controller. 11. Connect the data cables from the drive backplane to the controller. 12. Install drives or drive blanks. The installation is complete. Installing airflow labels When an Express Bay drive cage is installed, airflow labels might be required: Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit...
  • Page 78 • If a Universal Media Bay is installed in box 1, do one of the following: ◦ If the 2SFF drive cage is not installed, then install airflow labels as shown. ◦ If a 2SFF drive cage is installed, then install the airflow labels as shown. Hardware options installation...

  • Page 79: Installing A Front 8Sff Sas/Sata Drive Cage In Box 1

    Installing a front 8SFF SAS/SATA drive cage in box 1 Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server. Remove all power: a.
  • Page 80 Install the 8SFF front drive cage option. Connect the power and data cables. 10. Install the fan cage. 11. Install the air baffle. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15.

  • Page 81: Installing A Front 8Sff Sas/Sata Drive Cage In Box 2

    Installing a front 8SFF SAS/SATA drive cage in box 2 Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: •...

  • Page 82: Installing A Front 2Sff Nvme/Sas/Sata Premium Drive Cage

    Connect the power and data cables. 10. Install the fan cage. 11. Install the access panel. 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
  • Page 83 • Extend the server from the rack. • Remove the server from the rack . Remove the access panel. Remove the front bay blank. Remove the optical disk drive tray from the universal media bay. Remove the SFF drive blank from the universal media bay. Hardware options installation...
  • Page 84 Install the drive cage into the universal media bay. Install the optical disk drive tray. Hardware options installation...

  • Page 85: Installing A Midplane 4Lff Sas/Sata Drive Cage

    10. Install the universal media bay. 11. Connect the power and data cables. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16.
  • Page 86 • A 1U heatsink is required for each processor when installing this option. • If you have a TPM, install it prior to this option. • If you have a type-a controller, install it prior to this option. Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure Power down the server.
  • Page 87 Connect the power cable to the drive backplane power connector on the system board. If connecting the data cable to the system board or a controller, connect the data cable. Prepare the drive cage for installation by lifting the latches on the drive cage. 10.

  • Page 88: Installing A Rear 2Sff Sas/Sata Drive Cage In The Primary Or Secondary Riser

    11. Install drives or drive blanks. 12. Push down on the latches to lower the drive cage into place. 13. Connect the power and data cables to the drive backplane. The installation is complete. Installing a rear 2SFF SAS/SATA drive cage in the primary or secondary riser Prerequisites Before installing this option, be sure that you have the following:...
  • Page 89 • The front drive bays are fully populated with 12 LFF or 24 SFF drives. • High performance fans are installed in all fan bays. Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 90 Install a SAS expander or other expansion card, if needed. Install the drive cage. Cable the drive backplane. Install drives or drive blanks. 10. Install the access panel. 11. Slide the server into the rack. 12. Connect each power cord to the server. 13.

  • Page 91: Installing A Rear 2Sff Sas/Sata Drive Cage Over The Power Supplies

    Installing a rear 2SFF SAS/SATA drive cage over the power supplies Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit • The front bays are fully populated with 12 LFF or 24 SFF drives •...
  • Page 92 Remove the tertiary wall blank. Install the drive cage compatible rear wall. Hardware options installation...
  • Page 93 Install the drive cage. Install drives or drive blanks. 10. Install the secondary rear wall or a riser cage. 11. Cable the drive backplane. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15.

  • Page 94: Installing A Rear 3Lff Sas/Sata Drive Cage

    Installing a rear 3LFF SAS/SATA drive cage Before installing this option, the front bays must be fully populated with 12 LFF drives. High-performance fans must be installed in all fan bays. Prerequisites Before installing this option, be sure that you have the following: •...

  • Page 95: Riser And Riser Cage Options

    Install the three-bay LFF rear drive cage option. Install drives or drive blanks. Connect the power and data cables. 10. Install the access panel. 11. Slide the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14.

  • Page 96: Installing Primary And Secondary Risers

    Installing primary and secondary risers Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server . Do one of the following: •...

  • Page 97: Installing Tertiary Risers

    Install any expansion boards, if needed Connect data cables to the riser or expansion board, if needed. 10. Install the riser cage. 11. If needed, connect data cables to drive backlanes. The installation is complete. Installing tertiary risers Prerequisites Before installing this option, be sure that you have the following: •...

  • Page 98: Installing A Secondary Riser Cage

    Install any expansion cards, if needed. Connect any data cables to riser or expansion boards. Install the tertiary riser cage. 10. Connect cables to drive backplanes, if needed. The installation is complete. Installing a secondary riser cage Prerequisites Before installing this option, be sure that you have the following: •...

  • Page 99: Installing A Tertiary Riser Cage

    • Extend the server from the rack. • Remove the server from the rack. 5. Remove the access panel. 6. Remove the rear wall blank. 7. Install any expansion boards, if needed. 8. Install the riser cage: The installation is complete. Installing a tertiary riser cage Prerequisites Before installing this option, be sure that you have the following:...
  • Page 100 • The components included with the hardware option kit • T-10 Torx screwdriver Procedure 1. Observe the following alert. CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 2.
  • Page 101 7. Install the rear blank from the option kit. 8. Install any expansion boards, if needed 9. Install the tertiary riser cage: Hardware options installation...

  • Page 102: Installing The 2Nvme Slimsas Riser Option

    The installation is complete. Installing the 2NVMe slimSAS riser option Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure 1. Power down the server . 2.

  • Page 103: Installing The 8Nvme Slimsas Riser Option

    Installing the 8NVMe slimSAS riser option The 8NVMe slimSAS riser can be installed in the primary or secondary position. Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit •...

  • Page 104: Expansion Slots

    To install the riser in the secondary position, install the secondary riser cage. 7. Connect data cables to the drive backplane. Expansion slots Supported PCIe form factors All slots support full-height expansion cards. Use the following information to find supported lengths for each slot.

  • Page 105: Installing Expansion Boards

    Tertiary riser connector PCIe slot and card length 2-slot riser (Optional) 1-slot riser (Optional) Slot 7 - Full-length/Full-height PCIe3 x8 (8, 4, 2, 1) PCIe3 x16 (16, 8, 4, 2, 1) (FL/FH) Slot 8 - Half-length/Full-height PCIe3 x8 (8, 4, 2, 1) —...
  • Page 106 Identify and then remove the PCIe blank from the riser cage. Install the expansion board. If internal cables are required for the expansion board, connect the cables. Install the riser cage. Hardware options installation...

  • Page 107: Installing A 12G Sas Expander Card

    • For configurations including a 2SFF rear drive cage, install the drive cage over the power supplies. • HPE recommends installing the SAS expander card into slot 3 of the primary PCIe riser expansion card. • To ensure that cables are connected correctly, observe the labels on the cable and port.
  • Page 108 Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack . Remove the access panel.
  • Page 109 13. Connect cables from the 12G SAS expander to the drive backplanes. A standard configuration is shown. For additional cabling diagrams, see "Cabling on page 134". 14. Install the fan cage. 15. Install the air baffle. 16. Install the access panel. 17.

  • Page 110: Installing A Gpu Card

    Installing a GPU card A GPU can be installed into the primary, secondary, or tertiary position. This procedure shows installation in the secondary position. Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit •...
  • Page 111 Install the appropriate retention clip onto the air baffle. Install the clip that supports your configuration. Primary, secondary, and tertiary positions are shown. Install high-performance heatsinks. 10. Install the air baffle. 11. Remove the rear wall blank. For secondary GPUs, remove the rear wall blank. Hardware options installation...
  • Page 112 For tertiary GPUs, see "Installing a tertiary riser cage on page 99". 12. Remove the PCIe blank. 13. Install the GPU into the riser. Hardware options installation...
  • Page 113 14. Connect the power cable from the GPU to the riser. 15. Slide the retention clips to the unlocked position. 16. Install the riser cage. 17. Slide the retention clips to the locked position. Hardware options installation...

  • Page 114: Installing An Intrusion Detection Switch

    The installation is complete. Installing an intrusion detection switch Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 115: Installing A Smart Storage Battery

    Installing a Smart Storage Battery Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure Power down the server . Do one of the following: • Disconnect each power cord from the power source. •...

  • Page 116: Installing A Rear Serial Port Interface

    Install the cable. Install the fan cage. Install the air baffle. 10. Install the access panel. 11. Slide the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14.
  • Page 117 Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure Power down the server . Do one of the following: • Disconnect each power cord from the power source. •...
  • Page 118 Be sure to remove the backing from the double-sided tape. • If a tertiary riser cage is installed, remove the riser and the blank. Install the serial port. Hardware options installation...

  • Page 119: Installing A Systems Insight Display

    Install the access panel. Install the server in the rack. Connect each power cord to the server. Connect each power cord to the power source. 10. Power up the server . The installation is complete. Installing a Systems Insight Display Prerequisites Before installing this option, be sure that you have the following: •...
  • Page 120 Remove the access panel. Do one of the following: • Remove the air baffle. • If installed on LFF models, remove the midplane drive cage. Remove the fan cage. Disconnect the cable from the front power/USB 3.0 connector. Remove the power switch module. Retain the T-10 screw for later use. Route the cable through the opening in the front of the server, and then install the SID power switch module.

  • Page 121: Installing A Flexiblelom Adapter

    10. Connect the SID module cable to the front power/USB 3.0 connector. 11. Install the fan cage. 12. Install the air baffle. 13. Install the access panel. 14. Slide the server into the rack. 15. Connect each power cord to the server. 16.
  • Page 122 • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Remove the primary riser cage. Remove the FlexibleLOM blank. Install the FlexibleLOM adapter: Install the riser cage. Hardware options installation...

  • Page 123: Installing A 1U Or High-Performance Heatsink

    Installing a 1U or high-performance heatsink This procedure shows a standard heatsink as an example. The installation process is the same for all heatsinks. HPE recommends identifying the processor, heatsink, and socket components before performing this procedure. Prerequisites Before installing this option, be sure that you have the following: •...
  • Page 124 • Extend the server from the rack. • Remove the server from the rack . 5. Remove the access panel. 6. Do one of the following: • Remove the air baffle. • If installed, remove the 4LFF midplane drive cage. 7.

  • Page 125: Installing A Processor

    Installing a processor Observe the following: • Before performing this procedure, HPE recommends identifying the processor-heatsink module components. • Intelligent System Tuning supports specific processors and configurations. For more information, see the product QuickSpecs on the Hewlett Packard Enterprise website.
  • Page 126 • Extend the server from the rack. • Remove the server from the rack. 5. Remove the access panel. 6. Do one of the following: • Remove the air baffle. • If installed, remove the 4LFF midplane drive cage. 7. Install the processor: a.

  • Page 127: Hpe Trusted Platform Module 2.0 Gen10 Option

    HPE Trusted Platform Module 2.0 Gen10 option Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is not supported on Gen9 and earlier servers. This procedure includes three sections: 1.

  • Page 128: Hpe Trusted Platform Module 2.0 Guidelines

    TPM including keys will be erased. IMPORTANT: In UEFI Boot Mode, the HPE TPM 2.0 Gen10 Kit can be configured to operate as TPM 2.0 (default) or TPM 1.2 on a supported server. In Legacy Boot Mode, the configuration can be changed between TPM 1.2 and TPM 2.0, but only TPM 1.2 operation is supported.
  • Page 129 WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the server by removing the power cord. The front panel Power On/Standby button does not shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
  • Page 130 CAUTION: The TPM is keyed to install only in the orientation shown. Any attempt to install the TPM in a different orientation might result in damage to the TPM or system board. 2. Align the TPM board with the key on the connector, and then install the TPM board. To seat the board, press the TPM board firmly into the connector.

  • Page 131: Enabling The Trusted Platform Module

    Preparing the server for operation Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Do one of the following: • Install the air baffle. • Install the 4LFF midplane drive cage. 3. Install the access panel. 4.

  • Page 132: Retaining The Recovery Key/Password

    6. Press the ESC key to exit System Utilities. 7. If changes were made and saved, the server prompts for reboot request. Press the Enter key to confirm reboot. If the following actions were performed, the server reboots a second time without user input. During this reboot, the TPM setting becomes effective.
  • Page 133 • Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server. • Do not save the recovery key/password on the encrypted hard drive. Hardware options installation...

  • Page 134: Cabling

    Cabling HPE ProLiant Gen10 DL Servers Storage Cabling Guidelines When installing cables, observe the following: • All ports are labeled: ◦ System board ports ◦ Controller ports ◦ 12G SAS Expander ports • Most data cables have labels near each connector with destination port information.
  • Page 135 Option kit Cable part From Power cable part number number Front 2SFF SAS/SATA 1U drive 869826-001 Drive 869810-001 • System cage (LFF) backplane board • Expander • Controller Front/rear 2SFF 2Premium SAS P00698-001 Drive System board 869810-001 (SFF + LFF) backplane Front 4LFF SAS/SATA drive cages 869827-001 Drive...
  • Page 136 SAS Expander Controller 869802-001 869803-001 To order spare cables, use the following kits and spare part numbers. HPE DL385 Gen10 Mini-SAS 3POS cable kit (P00658-001) Mini SAS LFF Kit (875090-001) 12G SAS Expander Kit (875094-001) Mini SAS SFF Kit (875089-001)
  • Page 137 Bay 1 8Premium 869812-001 Drive System board 869825-001 backplane Bay 2 8Premium 869812-001 Drive System board 869825-001 backplane HPE DL380 Gen10 4-Port Slim PCIe riser Backplane 869814-001 SAS Riser, Secondary PCIe 869813-001 HPE DL380 Gen10 2-Port Slim PCIe riser Backplane 869812-001...

  • Page 138: Cable Routing: Front 2Sff Sas Side By Side For Lff

    Option kit Cable part number From Front display port (LFF) 869808-001 Component System board Optical disk drive 756914-001 Component System board Systems Insight Included with component Component System board Display Data cables kit (875095-001) DVD cable kit (784623-001) Cable routing: Front 2SFF SAS side by side for LFF Cable routing: Front 2SFF drive option for SFF SAS Expander Cable routing: Front 2SFF SAS side by side for LFF...

  • Page 139: Cable Routing: Front 2Sff Drive Option For Lff

    Controller option not shown. Cable routing: Front 2SFF drive option for LFF Controller SAS Expander option not shown. Cable routing: Front/rear 2Premium SAS (SFF + LFF) Front 2SFF to system board Rear 2SFF to system board Cable routing: Front 2SFF drive option for LFF...

  • Page 140: Cable Routing: Front 8Sff Sas/Sata Drive Options

    Cable routing: Front 8SFF SAS/SATA drive options Box 1 to SAS Expander Box 2 to SAS Expander Cable routing: Front 8SFF SAS/SATA drive options...
  • Page 141 All boxes to SAS Expander (orange cable) Cabling...

  • Page 142: Cable Routing: Midplane 4Lff Sas/Sata Drive Option

    Cable routing: Midplane 4LFF SAS/SATA drive option Cable routing: Rear 2SFF SAS/SATA riser drive options Rear 2SFF drive option to a SAS Expander, both in the primary slot Rear 2SFF drive option in the secondary slot to a SAS Expander in the primary slot Rear 2SFF drive option above the power supplies to a controller Cable routing: Midplane 4LFF SAS/SATA drive option...

  • Page 143: Cable Routing: Rear 3Lff Sas/Sata Drive Option For System Board

    Cable routing: Rear 3LFF SAS/SATA drive option for system board Cable routing: Rear 3LFF SAS/SATA drive option for system board...

  • Page 144: Cable Routing: Rear 3Lff Sas/Sata Drive Option For Sas Expander

    Cable routing: Rear 3LFF SAS/SATA drive option for SAS Expander Controller option not shown. Cable routing: HPE 12G SAS Expander Observe the following: • Port 1 always connects to port 1 of the controller. • Port 2 always connects to port 2 of the controller.

  • Page 145: Cable Routing: Front 2Sff Nvme Side-By-Side Drive Options

    Cable routing: Front 2SFF NVMe side-by-side drive options Cable routing: Front 2SFF NVMe side-by-side drive options...

  • Page 146: Cable Routing: Front/Rear 2Sff Premium

    Cable routing: Front/rear 2SFF Premium Front 2SFF to PCIe port 7B Front 2SFF to PCIe port 8B Cable routing: Front 8SFF NVMe/SAS premium drive option The backplane shown is in box 3. Cable routing: Front/rear 2SFF Premium...

  • Page 147: Cable Routing: Front 8Sff Nvme Drive Options

    Cable routing: Front 8SFF NVMe drive options Box 1 Box 2 Cable routing: Front 8SFF NVMe drive options...
  • Page 148 Box 3 Cabling...

  • Page 149: Cable Routing: 8Nvme Bay 1 Drive Options

    Cable routing: 8NVMe Bay 1 drive options Cable routing: Bays 1 and 2 8Premium Bay 1 to system board Bay 2 to system board Cable routing: 8NVMe Bay 1 drive options...

  • Page 150: Cable Routing: External Usb 2.0 Cable

    Cable routing: External USB 2.0 cable Front 2SFF to system board Cable routing: Systems Insight Display An SFF model is shown. The routing is the same for LFF. Cable routing: External USB 2.0 cable...
  • Page 151 Cabling...

  • Page 152: Software And Configuration Utilities

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Active Health System Viewer Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data.

  • Page 153: Active Health System Data Collection

    HPE iLO 5 iLO 5 is a remote server management processor embedded on the system boards of HPE ProLiant servers and Synergy compute modules. iLO enables the monitoring and controlling of servers from remote locations.

  • Page 154: Ilo Federation

    iLO Federation iLO Federation enables you to manage multiple servers from one system using the iLO web interface. When configured for iLO Federation, iLO uses multicast discovery and peer-to-peer communication to enable communication between the systems in an iLO Federation group. When an iLO Federation page loads, a data request is sent from the iLO system running the web interface to its peers, and from those peers to other peers until all data for the selected iLO Federation group is retrieved.

  • Page 155: Ilo Restful Api

    RESTful Interface Tool The RESTful Interface Tool (iLOrest) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.

  • Page 156: Intelligent Provisioning Operation

    Management Security HPE ProLiant Gen10 servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware. The management security provided by HPE embedded management products enables secure support of modern workloads, protecting your components from unauthorized access and unapproved use.

  • Page 157: Scripting Toolkit For Windows And Linux

    Gen10 Server Security Reference Guide on the Hewlett Packard Enterprise Information Library at http:// www.hpe.com/info/EIL. For information about the iLO Advanced Premium Security Edition license, see http://www.hpe.com/ servers/ilopremium. Scripting Toolkit for Windows and Linux The STK for Windows and Linux is a server deployment product that delivers an unattended automated installation for high-volume server deployments.

  • Page 158: Secure Boot

    Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see http:// www.hpe.com/servers/ossupport. You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console.

  • Page 159: Launching The Embedded Uefi Shell

    HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks.

  • Page 160: Usb Support

    Using one of multiple methods, you can run HPE SSA before launching the host operating system. In offline mode, users can configure or maintain detected and supported devices, such as optional Smart Array controllers and integrated Smart Array controllers. Some HPE SSA features are only available in the offline environment, such as setting the boot controller and boot volume.

  • Page 161: Service Pack For Proliant

    SUM does not support third-party controllers, including flashing hard drives behind the controllers. Integrated Smart Update Tools Smart Update Tools is a software utility used with iLO 4 (Gen9 servers), iLO 5 (Gen10 servers), HPE OneView, iLO Amplifier Pack, Service Pack for ProLiant (SPP), and Smart Update Manager (SUM) to stage, install, and activate firmware and driver updates.

  • Page 162: Updating Firmware From The System Utilities

    Amplifier Pack. • HPE OneView: Displays available updates for servers. Communicates with iSUT to initiate updates, reports the status on the Firmware section of the Server Profile page of HPE OneView. HPE OneView provides automated compliance reporting in the dashboard. •...

  • Page 163: Updating The Firmware From The Uefi Embedded Shell

    Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server.

  • Page 164: Operating System Version Support

    HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on- premise experience, informed by public cloud qualities and attributes.

  • Page 165: Troubleshooting

    • Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...

  • Page 166: Safety, Warranty, And Regulatory Information

    For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts). Warranty information HPE ProLiant and x86 Servers and Options HPE Enterprise Servers HPE Storage Products HPE Networking Products...

  • Page 167: Turkey Rohs Material Content Declaration

    • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...

  • Page 168: Specifications

    Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating...

  • Page 169: Power Supply Specifications

    • HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 170 • HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 171 •...

  • Page 170: Hpe 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply

    • HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply on page 173 • HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 174 For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website.

  • Page 171: Hpe 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply

    HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 100 VAC to 127 VAC 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz...

  • Page 172: Hpe 800W Flex Slot Universal Hot Plug Low Halogen Power Supply

    800 W at 240 VDC input for China only Maximum peak power 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply Specification Value Input requirements...

  • Page 173: Hpe 800W Flex Slot -48Vdc Hot Plug Low Halogen Power Supply

    HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 24 A at -40 VDC input 19 A at -48 VDC input, nominal input 12.4 A at -72 VDC input...

  • Page 174: Hpe 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply

    • Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor. HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply Specification Value...

  • Page 175: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...

  • Page 176: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 177: Regulatory Information

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

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