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For more information on how to use the phone, please go to www.alcatel-mobile.com and download the
complete user manual. Moreover, on the website, you can also find answers to frequently asked questions,
upgrade the software via Mobile Upgrade, and so much more.

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Summary of Contents for Alcatel U5 5047Y

  • Page 1 For more information on how to use the phone, please go to www.alcatel-mobile.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, upgrade the software via Mobile Upgrade, and so much more.
  • Page 2: Table Of Contents

    Note: Table of Contents This is a user manual for alcatel U5 HD 5047Y,5047D,5047I,5047U. Help Refer to the following resources to get more FAQ, software, and service Safety and use ..............6 information. To learn about Follow these steps Radio waves ................14...
  • Page 3 Calculator ............69 Play Music ............96 Duo ..............96 Getting connected ............71 Photos ..............97 Connecting to the internet ......71 9.10 Keep ..............97 Connecting to a Bluetooth device ....74 Connecting to a computer via USB .....76 10 Settings ................98 Sharing your phone's mobile data connection ...76 10.1 Wireless &...
  • Page 4: Safety And Use

    Safety and use ....... We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY: Given that studies show that using a phone while driving This product meets applicable national...
  • Page 5 CONDITIONS OF USE: If your phone has a removable cover, note that your phone may contain substances that could create an You are advised to switch off the phone from time to allergic reaction. time to optimise its performance. If your phone is a unibody device, the back cover and Switch the phone off before boarding an aircraft.
  • Page 6 Use only batteries, battery chargers, and accessories - Take a minimum of a 15-minute break hourly; which are recommended by TCL Communication Ltd. and - Play in a room in which all lights are on; its affiliates and are compatible with your phone model. - Play at the farthest distance possible from the screen;...
  • Page 7 PRIVACY: - Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C (140°F). Please note that you must respect the laws and regulations Batteries must be disposed of in accordance with locally in force in your jurisdiction or other jurisdiction(s) where applicable environmental regulations.
  • Page 8: Radio Waves

    Phone and battery as a unibody device must be disposed CHARGERS: of in accordance with locally applicable environmental Mains powered chargers will operate within the regulations. temperature range of: 0°C (32°F) to 40°C (104°F ). This symbol on your phone, the battery, and the The chargers designed for your phone meet the standard accessories means that these products must be for safety of information technology equipment and...
  • Page 9 Your phone is a radio transmitter and receiver. It 5047D is designed not to exceed the limits for exposure Maximum SAR for this model and conditions under to radio waves (radio frequency electromagnetic which it was recorded fields) recommended by international guidelines. The Head SAR GSM 900 + Wi-Fi 1.01 W/kg...
  • Page 10 (where available), ensure your network security. These calls, or reduce the amount of time spent on the phone. precautions will help prevent unauthorised access to For more information, you can go to www.alcatel- your phone. Your product can store personal information mobile.com.
  • Page 11: Licences

    - The technical possibilities available; owners. - The costs for implementing the measures; Alcatel U5 HD Bluetooth Declaration ID - The risks involved with the processing of the personal D032716 data, and;...
  • Page 12: General Information

    You may download the source codes from http:/ / On our website, you will find our FAQ (Frequently Asked sourceforge.net/projects/alcatel/files/. The provision of Questions) section. You can also contact us by email to the source code is free of charge from the internet.
  • Page 13 *#06# and keep it in a safe place. It may be requested Hereby, TCL Communication Ltd. declares that the radio by the police or your operator if your phone is stolen. equipment type Alcatel 5047Y/5047D/5047I/5047U is This number allows your phone to be blocked preventing in compliance with Directive 2014/53/EU.
  • Page 14: Your Mobile

    obligations incumbent upon it as a manufacturer of Your mobile ......mobile devices and phones in complying with Intellectual Property rights. TCL Communication Ltd. will at no stage be responsible for the inability or failure of the Third Party 1.1 Keys and connectors Materials to operate on this phone or in interaction with any other device.
  • Page 15 Back camera Flash Installing or removing the back cover. Installing or removing the battery. Charging the battery. Inserting or removing the SIM card. Inserting or removing the microSD card. * Only available for Dual SIM design. Recent Apps button Touch to switch between individual app activities and documents.
  • Page 16: Getting Started

    1.2 Getting started Back button Touch to go back to the previous screen, 1.2.1 Setting up or close a dialog box, options menu, the Notification panel, etc. Inserting or removing the SIM/microSD card Power key You must insert your SIM card to make phone calls. You Press: Lock the screen/Light up the screen.
  • Page 17: Home Screen

    If you do not know your PIN code or forget it, contact Touch and drag down to open the Notification your network operator. Be sure to keep your PIN code panel. safe. Google Search bar 1.2.3 Powering off your phone Touch to enter text search screen Touch...
  • Page 18 1.3.1 Using the touchscreen Pinch/Spread Touch Place two fingers on the screen surface and draw them To access an application, touch it with your finger. apart or together to scale an element on the screen. The phone also supports one finger zooming in Camera Long press and Gallery.
  • Page 19 Open Settings, to view the full list of settings. Open the Quick Settings panel 1.3.3 Search bar Touch and drag down to open the Notification panel. The phone provides a search function which can be used to locate information within applications, the Clear all notifications (ongoing notifications will phone or the web.
  • Page 20 Search by text To unlock the phone screen Touch the Search bar from the Home screen. Press the Power key once to light up the screen, slide to Enter the text/phrase you want to search for. draw the unlock pattern you have created or enter your PIN or password, etc.
  • Page 21 Reposition Touch the selected widget and slide it to move to your preferred screen. Long press an item and drag it to the desired position and then release. You can move items both on the Home Consult recently used applications screen and the Favourite tray.
  • Page 22: Text Input

    1.3.7 Volume adjustment Text input ........Using the volume key Press the Volume key to adjust the volume. To activate 2.1 Using the onscreen keyboard the vibrate mode, press the Volume down key until the phone vibrates. Onscreen keyboard settings Using the settings menu Go to Settings >...
  • Page 23: Text Editing

    2.1.1 SwiftKey keyboard 2.2 Text editing You can edit the texts you entered. Long press or double tap within the texts you want to edit. Drag the tabs to change the selected texts. The following options will show: SELECT ALL, CUT, COPY and SHARE.
  • Page 24: Call, Call Log And Contacts

    View the contact’s detailed information. You can also Call, Call log and Contacts ..edit, delete, share the contact, or send a message to the contact. 3.1 Call ............3.1.1 Making a call To make a call, touch Long press to access voicemail Enter the desired number from the dial pad and touch to place the call or select a contact from CONTACTS...
  • Page 25 International call On the Phone call screen: Touch to answer the call; To dial an international call, long press to enter “+”, then enter the international country prefix followed by Touch to reject the call; the full phone number and touch Touch to reject the call by sending a preset message.
  • Page 26 To avoid accidental operation of the touchscreen during a call, the screen will be locked automatically when you put the phone close to your ear; and it will be unlocked when the phone is taken away from your ear. 3.1.5 Managing multiple calls With this phone you can handle multiple calls at the same time.
  • Page 27: Call Log

    Touch to end the conference call and disconnect 3.3.1 Consult your Contacts all callers. To see your contacts, touch from the App drawer. 3.1.6 Call settings Touch from the Call screen, then touch Settings to set Phone settings and Contact settings, such as Quick responses, Call blocking, Call forwarding/barring, ect.
  • Page 28 Deleted contacts will also be removed from other Add to/Remove from Favourites applications on the phone or web the next time To add a contact to favourites, you can touch a contact you synchronise your phone. to view details then touch to add the contact to favourites.
  • Page 29 Touch the contact you want to share, touch and Share from the contact details screen. Select the number you want to share, touch , and then select the application to perform this action. 3.3.6 Displaying contacts You can configure which list of contacts, for each account, you want to display in the Contacts list.
  • Page 30 3.3.7 Merging/Separating contacts 3.3.8 Synchronising contacts in multiple accounts To avoid duplication, you can add any new contact Contacts, data or other information can be synchronised information to existing contacts in a single action. from multiple accounts, depending on the applications installed on your phone.
  • Page 31: Messaging And Email

    Insert emojis Messaging and Email ..... Sending a text message To add recipients, enter the name or phone number 4.1 Messaging .......... of the recipient in the To bar. Touch the Type an SMS message bar to enter the text of the message. When You can create, edit and receive SMS and MMS with finished, touch to send the text message.
  • Page 32 Touch to open the options menu. Touch Add subject 4.1.3 Adjust message settings to insert a subject. Touch to attach a picture, video, On the message list screen, touch and select audio or contact. Settings. When finished, touch to send the multimedia message. GENERAL Storage, Notifications, WAP push messages, Cell 4.1.2 Manage messages...
  • Page 33: Email

    To add another email account, you can touch the 4.2 Email ........... icon, select Settings, and touch Add account. The first time you set up your phone, you can select to To create and send emails use an existing email address or to create a new email Touch the icon from the inbox screen.
  • Page 34: Calendar, Clock, And Calculator

    Schedule view Calendar, Clock, and Day view 3-day view Calculator ........Week view Month view 5.1 Calendar ..........You can use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, touch from the Home screen, then touch Calendar. 5.1.1 Multimode view 5.1.2 To create new events You can display the Calendar by Schedule, Day, 3-day,...
  • Page 35: Clock

    To quickly create an event from the Week view screens, 5.2.1 World clock touch an empty spot to select a target area which will To view the world clock, touch on the Time screen. then turn , then touch the icon to create the new event.
  • Page 36: Calculator

    5.2.4 Timer Swipe the basic calculation screen to the left to open the scientific calculation. From the Time screen, touch to enter the Timer Turn the phone to the landscape orientation from screen. the basic panel to open the scientific calculation. This Touch to start the timer.
  • Page 37: Getting Connected

    When finished, touch and then Save. Getting connected ....To enable data roaming Touch Settings > More > Mobile networks. To connect to the internet with this phone, you can use Touch Data roaming and choose Roaming modes: GPRS/EDGE/3G/4G networks or Wi-Fi, whichever is Disable, National roaming only, All networks.
  • Page 38: Connecting To A Bluetooth Device

    Enter the name of the network and any required network information. Touch SAVE. You are recommended to use alcatel Bluetooth headsets, which have been tested and proved compatible with your phone. You can go to www.alcatel-mobile.com for more information about the alcatel Bluetooth headset.
  • Page 39: Connecting To A Computer Via Usb

    To rename your device 6.3 Connecting to a computer via USB Touch Settings > Bluetooth. With a USB cable, you can transfer media files and other Touch and Rename this device. files between your phone and a computer. Enter a name, and touch RENAME to confirm. To connect your phone to the computer To pair/connect your phone with a Bluetooth device Use the USB cable that came with your phone to...
  • Page 40: Connecting To Virtual Private Networks

    To share your phone's data connection via USB and To add a VPN Bluetooth, or as a mobile hotspot Touch Settings > More > VPN and then touch On the screen that opens, follow your network Go to Settings > More > Tethering & mobile hotspot to administrator's instructions to configure each activate these functions.
  • Page 41: Connecting With Devices Through Nfc

    The VPNs you have added are listed. Touch the Multimedia applications ..icon next to the VPN you want to edit. After editing, touch SAVE. 7.1 Camera ..........To delete a VPN: Touch the icon next to the selected VPN, then Your mobile phone is fitted with a camera for taking touch FORGET to delete it.
  • Page 42 Flash mode To take a photo Touch to turn on/off the camera flash. The screen acts as the viewfinder. First, position the object or landscape in the viewfinder, touch the screen Slide left or right to change the camera mode to to focus if necessary and touch to capture.
  • Page 43 7.1.1 Modes and settings Settings Grid Swipe horizontally or touch on the mode name to switch Turn on to enable grid view. It divides the screen between modes. into equal parts and helps you take better photos PANO by making it simple to align elements, such as the Touch to turn on panorama function.
  • Page 44: Gallery

    Save location information Turn on to tag photos and videos with your location. This option is available when the GPS location service is enabled. 7.2 Gallery ..........Gallery acts as a media player for you to view photos and play videos. In addition, a set of further operations to pictures and videos are available for your choice.
  • Page 45: Music

    7.3 Music ..........You can play music files stored on your phone or microSD card. Music files can be downloaded from your computer to the phone using a USB cable. To play a music file, touch from the Home screen, then touch Music.
  • Page 46: Others

    Play the next song. Others ........Access the menu. While playing songs with Music, the operation of 8.1 Files ............. pause, play or skip is still available even if the screen is locked. To manage the files in your phone, touch from the Home screen, then touch Files.
  • Page 47: Sound Recorder

    8.2 Sound Recorder ........ To record voice, touch from the Home screen, then touch Sound Recorder. Sound Recorder allows you to record voice/sound. 8.3 Radio ........... Your phone is equipped with a radio with RDS functionality. You can use the application as a traditional radio with saved channels or with visual information related to the radio program displayed if you turn to Touch to open and view the saved channels list.
  • Page 48: Other Applications

    To listen to the radio you must insert headphones. Google applications .... Headphones act as radio antenna. Available options: Google apps are preinstalled on your phone to improve Save channel work efficiency and help you enjoy life. Save the current station to the channel list. This manual briefly introduces the apps.
  • Page 49: Maps

    9.3 Maps 9.6 Drive Google Maps offers satellite imagery, street maps, 360° A file storage and synchronisation service created by panoramic views of streets, real-time traffic conditions, Google, which allows users to store files in the cloud, and route planning for traveling by foot, car, or public share and edit files.
  • Page 50: Photos

    9.9 Photos Settings ......Google Photos stores and backs up your photos and videos. It also automatically analyses photos and To go to Settings, touch from the Home screen, then organises them into groups, so that you can quickly find touch Settings.
  • Page 51 10.1.3 SIM cards 10.1.6 More > Touch to choose SIM 1 or SIM 2 for connecting to the Turn on to enable NFC. network, making calls and sending SMS messages. The function allows data exchange when the phone touches another device. 10.1.4 Data usage 10.1.7...
  • Page 52: Device

    10.2 Device 10.2.4 Display In this menu, you can adjust your screen brightness, 10.2.1 Home screen wallpaper, sleep time, font size, etc. Touch to set the Home screen style to Basic Home To rotate screen contents when device is rotated, touch screen or Simple Home screen.
  • Page 53: Personal

    10.2.8 Storage Recent location requests This list shows the recent location requests. Touch to monitor device storage and available space. Location services 10.2.9 Battery This list shows location services from Google. Touch any category in the battery management screen to view its power consumption. 10.3.2 Security 10.2.10 Memory...
  • Page 54 10.3.5 Language & input Network settings reset Touch to reset all network settings. Touch to configure language settings, the on-screen keyboard, voice input settings, pointer speed, etc. DRM reset 10.3.6 Backup & reset This operation will delete all the licences on your device. Back up my data Factory data reset Turn on...
  • Page 55: System

    10.4 System Making the most of your 10.4.1 Date & time phone ........Use Date & time settings to customise your preferences for how date and time are displayed. 11.1 FOTA Upgrade 10.4.2 Accessibility Use the FOTA (Firmware Over The Air) Upgrade tool Use the Accessibility settings to configure any accessibility to update your phone's software.
  • Page 56: Accessories

    Accessories ......Warranty ....... Your phone is warranted against any defect or Standard accessories malfunctioning which may occur in conditions of normal 1. Charger use during the warranty period of twelve (12) months from the date of purchase as shown on your original 2.
  • Page 57 If the defect is confirmed, your phone or part thereof will Your phone will not be repaired in cases where labels be either replaced or repaired, as appropriate. Repaired or serial numbers (IMEI) have been removed or altered. phone and accessories are entitled to a one (1) month There are no express warranties, whether written, oral warranty for the same defect.
  • Page 58: Troubleshooting

    When the phone falls into a loop during power on Troubleshooting ....animation and the user interface can't be accessed, press and hold the Power key to reset. This eliminates any abnormal OS booting issues caused by third party Before contacting the service center, here are some applications.
  • Page 59 My phone can't charge properly My phone can't connect to the internet Make sure that you are using the Alcatel charger that Make sure that the internet access service of your SIM comes with the phone. card is available. If your phone has a removable battery, make sure that Check your phone's internet connection settings.
  • Page 60 Check with your operator to make sure that your Check your subscription status with your operator subscription includes this service. (credit, SIM card valid, etc.). Make sure that this feature doesn't require an Alcatel Make sure that you have not forwarded incoming accessory. calls.
  • Page 61 Contact your network operator to check service The phone can't be detected by others via Bluetooth availability and MMS parameters. Make sure that Bluetooth is turned on and your Verify the server centre number or your MMS profile phone is visible to other users. with your operator.
  • Page 62: Specifications

    After a factory data reset is performed, I can't use my Specifications ....... phone without entering Google account credentials After a reset is performed, you must enter the original Google account credentials that were used on this Processor MTK 6737 phone.
  • Page 63 Battery Network GSM: 850/900/1800/1900 Rechargeable Lithium-ion battery Capacity: 2200 mAh UMTS: B1/2/5/8 LTE: B1/3/7/8/20 Expansion Slot microSD™ memory card LTE: B1/3/5/7/8/28/38/40 (Availability of microSD card depends on market) (Band frequency and data speed are operator dependent.) Special Features A-GPS G-sensor E Compass Connectivity Bluetooth V4.2...

This manual is also suitable for:

U5 5047dU5 5047iU5 5047u

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