Troubleshooting - Rad Power Bikes RadRhino Owner's Manual

Troubleshooting

Basic Troubleshooting
Symptoms
1 It doesn't work
2 Irregular acceleration and/or
reduced top speed
3 When powered on the motor does
not respond
4 Reduced range
5 The battery won't charge
6 Wheel or motor makes strange
noises
Error Detection
Your Rad Power Bike is equipped with an error detection system integrated into the display and controller. In the case of an
electronic control system fault an error code should display. The following error codes are the most common and can aid in
troubleshooting. If your bike has an error code displayed at any time it is recommended that you cease operation and contact Rad
Power Bikes immediately.
Possible Causes
1. Insufficient battery power
2. Faulty connections
3. Battery not fully seated in tray
4. Improper turn on sequence
5. Brakes are applied
1. Insufficient battery power
2. Loose or damaged throttle
1. Loose wiring
2. Loose or damaged throttle
3. Loose or damaged motor plug wire
4. Damaged motor
1. Low tire pressure
2. Low or faulty battery
3. Driving with too many hills, headwind, braking,
and/or excessive load
4. Battery discharged for long period of time without
regular charges, aged or damaged
5. Brakes rubbing
1. Charger not well connected
2. Charger damaged
3. Battery damaged
4. Wiring damaged
1. Damaged motor bearings
2. Damaged wheel spokes or rim
3. Damaged motor wiring
Most Common Solutions
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Charge the battery pack
Clean and repair connectors
Install battery correctly
Turn on bike with proper sequence
Disengage brakes
Charge or replace battery
Replace throttle
Repair and or reconnect
Tighten or replace
Secure or replace
Repair or replace
Adjust tire pressure
Check connections or charge battery
Assist with pedals or adjust route
Replace the battery
Adjust the connections
Replace
Replace
Repair or replace
Replace
Repair or replace
Repair or replace motor.