Problems With Twindos; General Problems With The Washer - Miele WWH 860 Operating And Installation Instructions

Frequently Asked Questions

Problems with TwinDos

Problem
No detergent was
dispensed.

General problems with the washer

Problem
The washing machine is
emitting an odor.
The washer shakes
during the spin cycle.
The laundry has not
been spun properly and
the laundry is still wet.
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Possible cause and solution
Automatic dispensing is deactivated.
 Before the next wash cycle, ensure that the
TwinDos sensor button is lit.
Detergent is not dispensed although the TwinDos
sensor button is lit.
 Try again.
 If detergent is still not dispensed, call the Service
department.
Possible cause and solution
The hygiene info was not observed. A wash program
using a temperature above 140°F (60°C) has not been
run for a long period of time.
 In order to prevent bacteria and unpleasant odors
building up in the machine, run the Clean machine
program using Miele clean machine or universal
powder detergent.
The door and detergent dispenser drawer were
closed after washing.
 Leave the door and the detergent dispenser
drawer slightly open to allow them to dry.
The four feet are not resting evenly on the floor.
 Level the machine (see "Leveling the washer").
The machine detected an imbalance during the final
spin and reduced the spin speed automatically.
 Wash large and small items together in order to
achieve a more even load distribution.