Provill BTP-2100E User Manual
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Provill BTP-2100E User Manual

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PROVILL TECHNOLOGY Co., Ltd.

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Summary of Contents for Provill BTP-2100E

  • Page 1 Barcode Printer PROVILL TECHNOLOGY Co., Ltd.

  • Page 2: Safety Warning

    Declaration Information in this document is subject to change without notice. PROVILL Technology Co., Ltd. (Hereinafter referred to as “PROVILL”) reserves the right to improve products as new technology, components, software, and firmware become available. If users need the further data about these products, please feel free to contact our market department or your local distributor.

  • Page 3: Table Of Contents

    BTP-2100E USER MANUAL CONTENT General Safety Information ............ 1 Overview ................2 Outline ................2 Package content ..............2 Printer mount ..............3 Connect with power adapter ..........3 Connect communication cable ..........3 Printer operations ..............4 Apperance and parts ............4 Main modules ..............
  • Page 4 BTP-2100E USER MANUAL Appendix 1 Technical specifications ........24 Appendix 2 Self-test page ........... 28 Appendix 3 Print and paper out position ....... 30 Appendix 4 Communication interface ........31 Appendix 5 Paper load guide in peel-off mode ...... 33...

  • Page 5: General Safety Information

    BTP-2100E USER MANUAL General Safety Information Before installing and using the printer, please read the following items carefully. Safety Labels The THP (THP) is calorific and its temperature is high when printing or just after the operation, so please don’t touch it and its peripherals for safety purpose.

  • Page 6: Overview

    BTP-2100E USER MANUAL Overview Outline BTP-2100E/2200E/2300E printer has a smart appearance and high performance, which is an ideal label printer for office use. It can apply to real-time label printing, label batch printing, transport and commercial label printing, other receipt printing for railway, airport, bus station, etc.

  • Page 7: Printer Mount

    BTP-2100E USER MANUAL Printer mount The printer should be placed on the flat table surface where water, moisture or dust should be prevented. When mounting it, the slanting extent shall not exceed 15°. Connect with power adapter Be sure that printer power switch is off.

  • Page 8: Printer Operations

    BTP-2100E USER MANUAL Printer operations Apperance and parts 1—Bottom cover 2—Top cover 3—Left cover 4—Key 5—LED 6—Power switch 7—Peel-off turnplate 8—Tear-off bar 9—Scale Label 10—Platen holder 11—Ribbon holder 12—THP pressure knob 13—Ribbon baffle 14—Ribbon rewinding shaft 15—Ribbon output shaft 16—Paper guide 17—Paper roll holder...

  • Page 9: Main Modules

    BTP-2100E USER MANUAL 31—THP micro-switch 32—Power adaptor interface 33—Serial interface 34—Parallel interface 35—USB Interface Main modules Keys and LEDs（4, 5） Indicate the printer status and execute its print functions. Power switch（6） Turn off the power when pressing “O”, and turn on the power when pressing “－”.
  • Page 10 BTP-2100E USER MANUAL Keys functions Keys Functions Explanation In standby status, press down “Feed” key, the printer feeds one label for non-continuous Feed paper paper. The printer feeds paper until releasing feed the key for continuous paper. Turn on the power and press “feed” key until...
  • Page 11 BTP-2100E USER MANUAL Printer error information, buzzer and LEDs: Error Buzzer sound information THP lift-up Wrong command functions Paper end Serial communication error Paper checkout Flash error voltage temperature abnormal Ribbon is used System error Table 2.3 Key-configuration functions The printer can print the configuration content and execute the parameter configuration using keys and LEDs’...

  • Page 12: Loading Paper

    BTP-2100E USER MANUAL CANCEL Press “CANCEL” first to confirm the change of Auto. Paper Feed after entering the simple Error LED flash mode. Different Continue to press “CANCEL” to switch between compounding of the Auto. Paper Feed mode and non-auto paper...
  • Page 13 BTP-2100E USER MANUAL Figure 2.1 Figure 2.2 Load a paper roll on paper roll holder and add one paper roll guide on each side of paper roll. Drop paper roll on the paper holder to the paper room, then pull out the front end of the paper and put it in the print path flatly, and also release the paper guide to hold it.

  • Page 14: Assembling The Ribbon

    BTP-2100E USER MANUAL Notice: The print side should be upside. If it is the marked paper, please put black mark downwards. The front end of paper roll should be in the middle of the platen as possible as it can. This could be positioned with the mark of peel-off plate（see figure 2.4）.

  • Page 15: Starting The Printer

    BTP-2100E USER MANUAL (see figure 2.11). Figure 2.11 Notice: Select the print mode: To select thermal transfer mode, you need to mount ribbon. To select thermal mode, no need to mount ribbon. In normal condition, ribbon width should be bigger than the paper width.
  • Page 16 BTP-2100E USER MANUAL THP test page can show if the THP status is in good status. Set paper type Before the print, set the paper type in driver correctly and pay attention to the relation between paper type and sensor in paper load. Select...

  • Page 17: Installing The Driver

    BTP-2100E USER MANUAL Set paper type and page length correctly in the printer driver. Send the print job. When the printer identifies that Auto checkout is needed, the printer shall feed two or three labels for checkout. It shall enter pause status after success. After pressing pause key, the printer shall exit pause status and print.
  • Page 18 BTP-2100E USER MANUAL Please choose “BYCOMx” for the Serial drive in Windows NT4.0 or above (“x” equals to “1,2,3,4,5,6,7 or 8”), then click “Finish” to end the installation. 6) Press “Yes” in the dialog box to reset computer in Windows 98.

  • Page 19: Printer Adjustment

    BTP-2100E USER MANUAL Printer adjustment THP pressure adjustment THP pressure adjustment device has two adjusting knobs each of which has four levels indicating different THP pressures. When turning the knob in clockwise, the THP pressure increases along with level number.
  • Page 20 BTP-2100E USER MANUAL according to the methods as below: According to the marked position of the media, measure the sensor position required in advance. Push the latch according to the arrow on top cover, then turn and take off top cover of the sensor (see figure 3.2.1).

  • Page 21: Printer Common Parameter Adjustment

    BTP-2100E USER MANUAL Printer common parameter adjustment Printer common parameter adjustment and range Range Parameter Remarks settings Under the condition that the printout meets with the Print 00—30 requirement, set the print darkness as low as possible to darkness avoid THP’s lifetime effected.
  • Page 22 BTP-2100E USER MANUAL and should be adjusted in negative direction. Figure B shows the print position is downward and should be adjusted in positive direction. Horizontal print position adjustment When print ticket happens as Figure D or Figure E, adjust the horizontal print position to Figure F.
  • Page 23 BTP-2100E USER MANUAL Figure G shows the tear-off position upwards, which should be adjusted in negative direction. Figure H shows the tear-off position downwards, which should be adjusted in positive direction. - 19 -...

  • Page 24: Cleaning Thp

    BTP-2100E USER MANUAL Routine maintenance of the printer Follow the steps as below to clean the THP, platen and sensor monthly. If the operation environment is bad, you can increase routine maintenance times for the printer. Cleaning THP When the THP happens in any case as below, should clean it: Printout is not clear.
  • Page 25 BTP-2100E USER MANUAL Clean the platen as the steps mentioned below: Turn off the printer and open top cover. Lift up ribbon holder and find the platen. If the print just finishes, you should wait for the platen cool down completely.

  • Page 26: Leds And Buzzer Status

    BTP-2100E USER MANUAL Troubleshooting When the printer has error, refer this section to settle it. If the problem still cannot be removed, please contact with our distributor or manufacturer. LEDs and buzzer status When the printer has error or works in abnormal status, error LED flash and buzzer sounds.

  • Page 27: The Printout Quality Issue

    BTP-2100E USER MANUAL the Printer can continue to work, otherwise please replace the THP (test page is referred to Appendix 1) Print darkness is too high Reduce the print darkness Operation environment Please improve ventilation condition. The temperature is too high, the THP printer can recover normally after the is overheated.

  • Page 28: Appendix

    BTP-2100E USER MANUAL Appendix Appendix 1 Technical specifications Appendix 1.1 Main technical specifications ITEM BTP-2100E Parameter Resolution 203DPI Print mode Thermal/thermal transfer Print width 104mm (Max) Print speed 100mm/s (Max) 32bit RISC micro-processor SDRAM: 2MB FLASH: 1MB Memory Expend FLASH: Non...
  • Page 29 BTP-2100E USER MANUAL Font Can enlarge 1－8 times in vertical and horizontal Enlarge/ direction Rotation Rotation print (0 , 90 , 180 , 270 Common single-byte font: FONT0 to FONT8,6 kinds Character of ASD smooth font,8 kinds of Courier font...
  • Page 30 BTP-2100E USER MANUAL Appendix 1.3 Paper specification Paper height (Max) is depended on the memory size of the printer. 1 Continuous Paper Specification（Unit：mm） Type Figure Parameter Continuous Paper Width: paper 25≤a≤118 without bond Bottom Paper Width : Continuous 25≤a≤118 paper...
  • Page 31 BTP-2100E USER MANUAL 2 Non-continuous paper specification（Unit：mm） Type /Figure Index Non-continuous label paper with bond Bottom paper width: 25≤a≤118 Paper side width: b≤1 Label width: 25≤c≤118 Label height: d≥10 Gap width: e≥2 Paper width: Non-continuous perforated paper without bond 25≤a≤118 Paper height: b≥10...

  • Page 32: Appendix 2 Self-Test Page

    BTP-2100E USER MANUAL Appendix 2 Self-test page The self-test page includes the printer configuration information, the internal font and the THP test information. The configuration information and internal font presents the current settings of the printer. The THP test information shows the THP status.
  • Page 33 BTP-2100E USER MANUAL Printer internal configuring font The printer is configured with 9 kinds of internal dot-matrix font and 6 kinds of ASD font: - 29 -...

  • Page 34: Appendix 3 Print And Paper Out Position

    BTP-2100E USER MANUAL THP test information THP test information The THP test pattern can be used to check if the THP status is normal or not. The THP test pattern can be used to check if the THP status is normal or not.

  • Page 35: Appendix 4 Communication Interface

    BTP-2100E USER MANUAL Appendix 4 Communication interface Appendix 4.1 Serial interface 1) Interface signal Printer signal and status Signal name Signal direction Functions Input Data input end Output Data output end Output Data terminal ready Signal grounding － Input Data device ready...
  • Page 36 BTP-2100E USER MANUAL Output /ACK 34 ~ 35 No use Output BUSY Output PError Table 4.2.1 Notice: When data is transmitted, the host should not ignore Busy signal, otherwise it could cause the print data lost. Parallel interface signal uses TTL level. When using it, ensure that up and down time of host signal is less than 0.5μs.

  • Page 37: Appendix 5 Paper Load Guide In Peel-Off Mode

    BTP-2100E USER MANUAL Appendix 5 Paper load guide in peel-off mode When the users use the label with bond, the paper out mode can be set as the peel-off mode. When loading the paper, please put the label mount through the...

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