Basic Troubleshooting - Primera LX810 User Manual

TOC
C. BASIC TROUBLESHOOTING
Generally, when a malfunction or an abnormal condition occurs,
the "PAUSE " LED will keep blinking repeatedly and printing and
communication between the host PC and the printer will cease.
After the problems have been solved, press PAUSE to clear the
error and continue printing. Here is a general guide to some
common error conditions:
Possible
Problems Indicator
Missing gap Printer ejects media
or can not find the
start of the label,
then times out with
flashing "PAUSE" LED
Image printing Label is not feeding
off center or off straight, images
the edge of the look misaligned
label
Out of label Fast flashing
stock "PAUSE" LED
Out of ink Steady lit "LOW INK"
and "PAUSE" LED
and/or poor print
quality
Media/label Printer stalls, labels
stock jam appear damaged,
and "PAUSE" flashes
quickly
Solutions
• Check Media Path
• Check Position of
sensor
• Check media path
• Check throat guide
and roll guide
• Install new label
· stock/media
• Replace ink ·
cartridges
• Perform alignment ·
• Perform cleaning
• Press UNLOAD to
reverse media
• Be sure to clear and
labels from inside of
printer especially in
the print path
• Load new media
Troubleshooting and Maintenance
INDEX
Remarks
Refer to section 2-B
for proper installation
of label stock
Refer to section 2-B
for proper installation
of label stock
Refer to section 2-B
for proper installation
of label stock
Refer to section 2-C
for proper installation
of ink cartridges
Refer to section 2-B
for proper installation
of label stock
41