3Trouble shooting
U sually, faults are small matters that are easy to
T r o u b l e s h o o t i n g
eliminate. Please read the information in the table
before calling the after-sales service.
Indicator/symbol
None
The symbol lighting is not
working.
The indicators are flashing
The
Ù
indicator is flashing on
the hotplate displays
The ventilation system is not
working.
The ventilation system is not
working. The
A
symbol is not
lit.
"ƒ
"...
"†
+ heat setting and signal
tone
"†
and signal tone
"‚
/
"‡
"‰
"‚‹
"‚‚
"Š‹‹‹
"Š‹‚‹
—...‹‹
š"
Do not place hot pans on the control panel.
Notes
If
appears on the display, press and hold the
"
■
button for the relevant cooking zone in order to read
the fault code.
If the fault code is not listed in the table, disconnect
■
the hob from the mains power supply and wait
30 seconds before reconnecting it. If this code is
displayed again, contact the technical after-sales
service and specify which fault code has appeared.
Possible cause
The power supply has been disconnected.
The appliance has not been connected as shown
in the circuit diagram.
Electronics fault.
The control unit is faulty
The control panel is wet or an object is covering
it.
A fault has occurred in the electronics.
The motor or the control system is defective.
The filter detection sensor is not working.
The metal grease filter is not inserted correctly.
The electronics have overheated and switched
off the affected hotplate.
The electronics have overheated and all the hot-
plates have been switched off.
There is a hot pan near the control panel. There
is a risk that the electronics will overheat.
There is a hot pan near the control panel. To pro-
tect the electronics, the hotplate has been
switched off.
The hotplate has overheated and has been
switched off to protect your work surface.
The hotplate has been operating continuously for
an extended period.
The metal grease filter is saturated.
The activated charcoal filter is saturated.
The operating voltage is incorrect/outside of the
normal operating range.
The hob is not connected properly
Demo mode is active
Troubleshooting
Use other electrical appliances to check whether a short circuit
has occurred in the power supply.
Make sure that the appliance has been connected as shown in
the circuit diagram.
If the fault cannot be rectified, inform the technical after-sales
service.
Call our after-sales service.
Dry the control panel or remove the object.
To acknowledge the fault, briefly cover the control panel with
your hand.
Call our after-sales service.
Call our after-sales service.
Insert the metal grease filter correctly.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
Remove the pan.The fault code will go out shortly afterwards. You
can resume cooking.
Remove the pan.Wait a few seconds. Touch any touch con-
trol.When the fault code on the display goes out, you can resume
cooking.
Wait until the electronics have cooled down sufficiently before
switching the hotplate on again.
The automatic safety switch-off function has been activated.
Clean the metal grease filter.
Replace the activated charcoal filter.
Contact your electricity supplier.
Disconnect the hob from the power supply. Make sure that it has
been connected as shown in the circuit diagram.
Disconnect the hob from the power supply. Wait 30 seconds and
then reconnect it. Touch any touch control in the next
3 minutes.Demo mode is now deactivated.
If a fault occurs, the appliance will not switch to
■
standby mode.
Trouble shooting
en
39
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