Sena 10U User Manual
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Sena 10U User Manual

Motorcycle bluetooth communication system with handlebar remote
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| 10U
10U
Motorcycle Bluetooth Communication System with Handlebar Remote
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  • Page 1 | 10U Motorcycle Bluetooth Communication System with Handlebar Remote...
  • Page 2 Technologies, Inc. for the GoPro® Hero3 allowing for Bluetooth capabilities. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered trademark owned by TomTom International B.V.

  • Page 3: Table Of Contents

    5.3.1 A2DP Stereo Music Only 5.3.2 HFP for Phone Call Only 5.4 Intercom Pairing 5.4.1 Pairing with Other 10U Headsets for Intercom Conversation 5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation 6 MOBILE PHONE, GPS, SR10 6.1 Mobile Phone Call Making and Answering 6.2 Speed Dialing...
  • Page 4 | 10U 8.1.2 Ending Two-way Intercom 8.2 Three-way Intercom 8.2.1 Starting Three-way Intercom 8.2.2 Ending Three-way Intercom 8.3 Four-way Intercom 8.3.1 Starting Four-way Intercom 8.3.2 Ending Four-way Intercom 9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT 10 UNIVERSAL INTERCOM 10.1 Universal Intercom Pairing 10.2 Two-way Universal Intercom...
  • Page 5 | 10U 15.3 Fault Reset 15.4 Factory Reset 17 OPERATION QUICK REFERENCE 17.1 Using the Handlebar Remote 17.2 Using the Headset Buttons...

  • Page 6: Introduction

    Thank you for choosing the Sena 10U, Motorcycle Bluetooth Communication System with Handlebar Remote. With the 10U, you can control the headset using the Handlebar Remote to call handsfree on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations wirelessly, and have intercom conversations in full duplex with a passenger or other motorcycle riders.

  • Page 7: Package Contents

    | 10U 2 PACKAGE CONTENTS ● 10U Headset ● Handlebar Remote ● USB Power and Data Cable ● Cigarette Charger...

  • Page 8: Installing The 10U On Your Helmet

    3.1 10U for Shoei GT-Air 1. Before you install the 10U, remove the cheek pads and ear pads of your helmet. 2. Align the right speaker with the right cheek pad base and insert the two clasps in the corresponding notches.

  • Page 9: Handlebar Remote

    3.2 10U for Schuberth 1. Before you install the 10U, remove the cheek pads and ear pads of your helmet. 2. Align the right speaker with the right cheek pad base and insert the two clasps in the corresponding notches.

  • Page 10: Getting Started

    4.1 Button Operation The 10U is controlled by the Bluetooth Handlebar Remote. You must pair them together first. Please refer to section 4.3, “Pairing the Headset and the Handlebar Remote” for more details. If the Handlebar Remote runs out of battery, you can use the emergency buttons on the headset to control the functions.

  • Page 11: Powering On And Off

    For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume for your Bluetooth MP3 music. However, if you adjust the volume during stand-by mode, it will affect volume levels of every audio source. 4.7 Sena Softwares 4.7.1 Sena Device Manager...

  • Page 12: Sena Smartphone App

    4.7.2 Sena Smartphone App The Sena Smartphone App allows you to configure device settings and read the User’s Guide and the Quick Start Guide. Pair your phone with your 10U headset (please refer to section 5.1 “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”).

  • Page 13: Pairing The 10U With Bluetooth Devices

    3. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN. 4. The mobile phone confirms that pairing has been completed and the 10U is ready to use. You will hear a voice prompt, “Your headset is paired”.

  • Page 14: Advanced Selective Pairing: A2Dp Stereo Or Handsfree

    “Your headset is paired”. Note: - If the GPS is also your preferred Bluetooth stereo music source, you can pair the GPS to the 10U by following the simple procedure in section 5.1, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”.

  • Page 15: Intercom Pairing

    5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation The 10U can be paired with all other Sena headset models such as the 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models.

  • Page 16: Mobile Phone, Gps, Sr10

    | 10U 6 MOBILE PHONE, GPS, SR10 6.1 Mobile Phone Call Making and Answering 1. When you have an incoming call, simply tap the Front Button or press the Joystick for 1 second to answer the call. 2. You can also answer the incoming call by loudly speaking any word of your choice if Voice Activated Phone Answering (VOX Phone) is enabled, unless you are connected to intercom.

  • Page 17: Gps Navigation

    6. If you want to exit the speed dial immediately, move the Joystick up or down until you hear voice prompt, “Cancel”, and tap the Front Button or press the Joystick for 1 second. If you do not press any button within 15 seconds, the 10U will exit the voice speed dial menu and go back to stand-by mode.

  • Page 18: Stereo Music

    7.1. The 10U supports the audio/Video Remote Control Profile (AVRCP), so if your Bluetooth audio device also supports the AVRCP, you can use the 10U to remotely control music playback. Not only can you adjust the volume but you can also use functions such as play, pause, next track and previous track.

  • Page 19: Intercom

    8.2.1 Starting Three-way Intercom You (A) can have a three-way conference intercom with two other 10U friends (B & C) by establishing two intercom connections simultaneously. While a three-way conference intercom is in progress, mobile phone connection of all three participants is temporarily disconnected.

  • Page 20: Ending Three-Way Intercom

    8.3.1 Starting Four-way Intercom You can have four-way conference intercom with three other 10U users by adding one more intercom participant to the three-way intercom. While you are having a three-way intercom as above in section 8.2, a new participant (D), who is an intercom friend of your intercom friend (C), may join the conference intercom by making an intercom call to your intercom friend (C).
  • Page 21 | 10U 1. Press the Joystick for 2 seconds until you hear a beep to terminate four-way conference intercom. It terminates the intercom connections between you (A), and your intercom friends (B) and (C). 2. Press the Joystick once or twice to disconnect the intercom connection with one of the two intercom friends accordingly.
  • Page 22 | 10U THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT 1. When you have an incoming mobile phone call during an intercom conversation, you will hear a ring tone. You can choose whether to 1) answer the mobile phone call and stop the intercom conversation, or 2) reject the phone call and stay on the intercom conversation.

  • Page 23: Universal Intercom

    1. Turn on the 10U and a non-Sena Bluetooth headset that you want to pair with. 2. Press and hold the Joystick on the 10U for 8 seconds until the blue LED flashes rapidly. You will hear a voice prompt, “Universal intercom pairing”.

  • Page 24: Three-Way Universal Intercom

    If you disconnect the intercom call, the mobile phone connection is made again automatically so that you can use a mobile phone call function. 1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and another 10U headset (C) for the three-way conference intercom.

  • Page 25: Four-Way Universal Intercom

    (B), another 10U (C), and a non-Sena Bluetooth headset (D), 2) your headset (A), a non-Sena Bluetooth headset (B), and two other 10U headsets (C and D). You may make the four-way Universal Intercom call the same way as a normal four-way intercom call.
  • Page 26 | 10U 4. Now two 10U headsets (A & C) and two non-Sena Bluetooth headsets (B & D) are connected with the four-way Universal Intercom. You may disconnect a four-way Universal Intercom using the same way as you do in a normal four-way intercom. Please refer to section 7.3.2, “End Four-way Intercom”.

  • Page 27: Fm Radio

    “FM on”. To turn off the FM radio, press the Front Button for 2 seconds until you hear a voice prompt, “FM off”. When you power it off, the 10U will remember the last station frequency. When you power it on, the last station frequency will be playing.

  • Page 28: Temporary Preset

    11.6 Region Selection You can select the proper FM frequency region from the Sena Device Manager. With the region setting, you may optimize the seek function to avoid unnecessary frequency ranges (Factory default: worldwide).

  • Page 29: Function Priority

    | 10U 12 FUNCTION PRIORITY The 10U operates in the following order of priority: (highest) Mobile phone Intercom FM Radio (lowest) Bluetooth stereo music A lower priority function is always interrupted by a higher priority function. For example, stereo music is interrupted by...

  • Page 30: Configuration Setting

    Joystick. 4. If any button is not pressed within 10 seconds, the 10U will exit the configuration and go back to stand-by mode. 5. If you want to exit the configuration immediately, move the Joystick up or down until you hear a voice prompt, “Exit configuration”, and tap the Front Button.

  • Page 31: Assigning Speed Dial

    4. To exit the menu, move the Joystick up or down until you hear a voice prompt, “Cancel”, and tap the Front Button to confirm. You will then hear a voice prompt “Cancel”. If any button is not pressed within 1 minute, the 10U will exit the configuration menu and go back to stand-by mode.

  • Page 32: Enabling/Disabling Voice Activated Intercom

    In this case, you have to press the Joystick for 1 second to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the 10U, you can start intercom by voice again.

  • Page 33: Enabling/Disabling Sidetone

    Note: If you use your 10U with the Bluetooth Audio Pack for GoPro, you can enable or disable this feature only during Normal Audio Recording Mode. This feature is automatically disabled while in Ultra HD (UHD) Audio Mode.

  • Page 34: Factory Reset

    Factory Default Execute Tap the Front Button To delete all Bluetooth pairing information of the 10U, move the Joystick up or down until you hear a voice prompt, “Delete all pairings”, and tap the Front Button to confirm. 13.9 Factory Reset “Factory reset”...
  • Page 35 | 10U Execute Tap the Front Button To exit voice configuration menu and get back to stand-by mode, move the Joystick up or down until you hear a voice prompt, “Exit configuration”, and tap the Front Button to confirm. Move Joystick Up/Down...

  • Page 36: Firmware Upgrade

    | 10U 14 FIRMWARE UPGRADE The 10U supports firmware upgrades. You can update the firmware using the Sena Device Manager (please refer to section 4.7.1, “Sena Device Manager”). Please visit Sena Bluetooth website at www.sena.com to check the latest software downloads.

  • Page 37: Troubleshooting

    15.3 Fault Reset When the 10U is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button at the front of the left speaker. Insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure.
  • Page 38 | 10U 17 OPERATION QUICK REFERENCE 17.1 Using the Handlebar Remote Type Function Button Command Beep Handlebar Remote Power on Tap the Front Button Solid blue Power off Press the Front Button and the Flash red Rear Button for 2 seconds...
  • Page 39 | 10U Music Play/Pause Press the Joystick for 2 seconds Mid-tone double Bluetooth music beep Track forward/back Move and hold the Joystick left or right for 1 second FM radio FM radio on Press the Front Button for 2 Mid-tone double...
  • Page 40 | 10U Mid-tone single Speed dial Press the (-) Button for 3 seconds beep Press the (-) Button for 2 seconds Reject incoming call Intercom Press the (-) Button for 5 seconds Red flashing Mid-tone single beep Intercom pairing Tap the (-) Button...

  • Page 41: Certification And Safety Approvals

    CE Declaration of Conformity This product is CE marked according to the provisions of the R&TTE Directive (99/5/EC). Hereby, Sena declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For further information, please consult www.sena.com.

  • Page 42: Safety Information

    | 10U Bluetooth License The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under ® license. Other trademarks and trade names are those of their respective owners.

  • Page 43: Limited Warranty

    Sena Technologies, Inc. (“Sena”) guarantees the product quality based on the technical specification stated in the product manual, and data regarding product warranty. Here, product warranty extends to the product only. Sena will not be liable for any loss, damage of human life, or loss of property which may result from using the product beyond defective parts or...
  • Page 44 Further, Sena will not be liable for any substantial damage not related to the, condition, environment, or malfunction of the product. All risks related with the operation of the product depend entirely on...

  • Page 45: Warranty Service

    FOR THE PRODUCT BY THE PURCHASER. Liabilities Disclaimer In addition to damages which may occur due to the use of the product, Sena will not be liable for damages of the product which occur due to the following events. In the event the product is misused or used for purposes other than its intended purposes.
  • Page 46 Unless you return the product within 14 days from the purchase date, you will have read and agreed to all the terms and conditions explained above, and Sena will not be liable for any claim for damages related with the product.
  • Page 47 Licence Bluetooth La marque et les logos Bluetooth® sont la propriété de Bluetooth SIG, Inc et toute utilisation de ces marques par Sena s'effectue sous licence. D’autres marques et appellations commerciales sont celles de leurs propriétaires respectifs. Le produit est conforme à et suit la spécification Bluetooth® 3.0 et a réussi tous les tests d'interopérabilité mentionnés dans la spécification Bluetooth®...
  • Page 48 | 10U Garder le produit à l'abri de la poussière. Cela pourrait endommager les pièces mécaniques et électroniques du produit. Ne pas ranger le produit dans des ones chaudes car cela pourrait réduire la durée de vie des appareils électroniques, endommager la batterie et/ou faire fondre les pièces en plastique du produit.
  • Page 49 ériode de garantie Sena garantit le remplacement sans frais des pièces défectueuses du produit ou des défauts ayant pu survenir en raison de problèmes lors de la fabrication pour une période de deux ans à compter de la date d'achat initiale FIN DE LA GARANTIE La garantie de qualité...
  • Page 50 à l'encontre de Sena concernant toute occasion comme la difficulté, la douleur, la souffrance, le désagrément, la perte, la blessure ou le décès qui se produirait à votre encontre ou à un tiers durant l'utilisation de ce produit.
  • Page 51 à des tiers ayant pu se produire lors de votre utilisation du produit. D'autre part, Sena n'est pas responsable des dommages substantiels qui ne sont pas liés à l'état, à l'environnement ou au dysfonctionnement du produit. Tous les risques associés à l'utilisation du produit dépendent entièrement de l'utilisateur, quelle que soit son utilisation par l'acheteur d'origine ou d'un tiers.
  • Page 52 Service payant Sena offre un service de réparation ou de remplacement payant du produit lorsque la période de garantie du produit a expiré ou lorsque les dommages causés au produit sortent du cadre de la garantie du produit. Pour de plus amples informations sur le service payant, vous pouvez contacter le centre de services de Sena.

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