Basic Reset - Cisco IP Phone 6851 Administration Manual

Maintenance
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Basic Reset

Performing a basic reset of a Cisco IP Phone provides a way to recover if the phone experiences an error and
provides a way to reset or restore various configuration and security settings.
The following table describes the ways to perform a basic reset. You can reset a phone with any of these
operations after the phone has started up. Choose the operation that is appropriate for your situation.
Table 18: Basic Reset Methods
Operation
Restart phone
Reset settings
Basic Reset, page 221
Factory Reset the Phone with the Web UI Button, page 222
Voice Quality Monitoring, page 222
Voice Quality Reporting, page 223
Cisco IP Phone Cleaning, page 225
View Phone Information, page 225
Reboot Reasons, page 225
Phone Behavior During Times of Network Congestion, page 226
Action
Press Applications
Admin Settings > Restart.
To reset settings, press Applications
and choose Admin Settings >
Factory Reset.
C H A P T E R
Explanation
Resets any user and network setup changes that
and choose
you have made, but that the phone has not
written to its Flash memory, to previously saved
settings, then restarts the phone.
Restores phone configuration or settings to
factory default.
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
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