Toyota Highlander Hybrid 2017 Owner's Manual

Table of Contents

Quick Links

Pictorial index

For safety

and security

Instrument

cluster

Operation of

each

component

Driving

Audio system

Interior features

Maintenance

and care

When trouble

arises

Vehicle

specifications

For owners

Index

HIGHLANDER_HV_U (OM48F12U)

Search by illustration

Make sure to read through them

How to read the gauges and meters, the variety of

warning lights and indicators, etc.

Opening and closing the doors and windows,

adjustment before driving, etc.

Operations and advice which are necessary for

driving

Operating the audio system

Usage of the interior features, etc.

Caring for your vehicle and maintenance

procedures

What to do in case of malfunction or emergency

Vehicle specifications, customizable features, etc.

Reporting safety defects for U.S. owners, and seat

belt and SRS airbag instructions for Canadian

owners

Search by symptom

Search alphabetically

Table of Contents

Troubleshooting

Need help?

Do you have a question about the Highlander Hybrid 2017 and is the answer not in the manual?

Questions and answers

Summary of Contents for Toyota Highlander Hybrid 2017

Page 1 Pictorial index Search by illustration For safety Make sure to read through them and security Instrument How to read the gauges and meters, the variety of warning lights and indicators, etc. cluster Operation of Opening and closing the doors and windows, each adjustment before driving, etc.
Page 2: Table Of Contents
TABLE OF CONTENTS For your information....... 8 Operation of each Reading this manual ....14 component How to search......15 Pictorial index ......16 3-1. Key information Keys........120 For safety and security 3-2. Opening, closing and locking the doors Side doors ......
Page 3 Opening the fuel tank cap........256 4-5. Using the driving 4-1. Before driving support systems Driving the vehicle..... 192 Toyota Safety Sense P..261 Cargo and luggage.... 202 Vehicle load limits ..... 207 (Pre-Collision System)..268 Trailer towing..... 208 Dinghy towing....224 (Lane Departure Alert 4-2.
Page 4 TABLE OF CONTENTS ® 5-7. Connecting Bluetooth Audio system Preparations to use wireless communication ....382 5-1. Basic Operations ® Registering a Bluetooth Audio system types ... 348 audio player for the Entune Audio..... 349 first time......386 Steering wheel audio ®...
Page 5 6-4. Using the other interior Interior features features Other interior features..459 • Sun visors ..... 459 6-1. Using the air conditioning • Vanity mirrors ....459 system and defogger Front automatic air • Conversation mirror..460 conditioning system ..434 •...
Page 6 TABLE OF CONTENTS Maintenance and care When trouble arises 7-1. Maintenance and care 8-1. Essential information Cleaning and protecting Emergency flashers... 560 the vehicle exterior..490 If your vehicle has to be Cleaning and protecting stopped in an the vehicle interior... 494 emergency.......
Page 7 Vehicle specifications For owners Reporting safety defects 9-1. Specifications for U.S. owners ......680 Maintenance data (fuel, oil level, etc.) ..638 Seat belt instructions for Canadian owners Fuel information ....650 (in French)........681 Tire information ....653 SRS airbag instructions 9-2.
Page 8: For Your Information
Accessories, spare parts and modification of your Toyota A wide variety of non-genuine spare parts and accessories for Toyota vehi- cles are currently available in the market. You should know that Toyota does not warrant these products and is not responsible for their performance, repair, or replacement, or for any damage they may cause to, or adverse effect they may have on, your Toyota vehicle.
Page 9 ● Seat belt pretensioner system Be sure to check with your Toyota dealer for precautionary measures or spe- cial instructions regarding installation of a mobile two-way radio system. High voltage parts and cables on the hybrid vehicles emit approximately the...
Page 10 ● Usage of data collected through Safety Connect (U.S. mainland only) If your Toyota has Safety Connect and if you have subscribed to those ser- vices, please refer to the Safety Connect Telematics Subscription Service Agreement for information on data collected and its usage.
Page 11 EDR. ● Disclosure of the EDR data Toyota will not disclose the data recorded in an EDR to a third party except when: • An agreement from the vehicle’s owner (or the lessee for a leased vehi- cle) is obtained •...
Page 12 Be sure to have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by a qualified service shop or by your Toyota dealer before you scrap your vehicle.
Page 13 HIGHLANDER_HV_U (OM48F12U)
Page 14: Reading This Manual
Reading this manual WARNING: Explains something that, if not obeyed, could cause death or serious injury to people. NOTICE: Explains something that, if not obeyed, could cause damage to or a malfunction in the vehicle or its equipment. Indicates operating or working procedures. Follow the steps 1 2 3 in numerical order.
Page 15: How To Search
How to search ■ Searching by name • Alphabetical index ..P. 699 ■ Searching installation position • Pictorial index....P. 16 ■ Searching by symptom or sound • What to do if... (Troubleshooting) ..P. 694 ■ Searching by title • Table of contents .....P. 2 HIGHLANDER_HV_U (OM48F12U)
Page 16: Pictorial Index
Pictorial index Pictorial index ■ Exterior Doors ......... . . P. 124 Locking/unlocking .
Page 17 Pictorial index Fuel filler door ........P. 256 Refueling method.
Page 18: Instrument Panel
Pictorial index ■ Instrument panel Power switch ........P. 225 Starting the hybrid system/changing the modes .
Page 19 Pictorial index Parking brake ........P. 240 Applying/releasing .
Page 20 Pictorial index ■ Switches Automatic High Beam switch ......P. 245 1, 2 Camera switch Power back door switch .
Page 21 Pictorial index Inside lock buttons ....... . P. 126 Driving position memory switches .
Page 22 Pictorial index Talk switch ........P. 427 Audio remote control switches .
Page 23 Pictorial index Type A  Type B  VSC OFF switch ........P. 330 “ECO MODE”...
Page 24 Pictorial index ■ Interior SRS airbags ........P. 41 Floor mats .
Page 25 Pictorial index Inside rear view mirror ......P. 173 Sun visors ........P. 459 Vanity mirrors.
Page 26 Pictorial index HIGHLANDER_HV_U (OM48F12U)
Page 27: For Safety And Security
For safety and security 1-1. For safe use Before driving...... 28 For safety drive ....30 Seat belts ......32 SRS airbags......41 Front passenger occupant classification system ..54 Safety information for children ......61 Child restraint systems..62 Installing child restraints..
Page 28: 1-1. For Safe Use
1-1. For safe use Before driving Floor mat Use only floor mats designed specifically for vehicles of the same model and model year as your vehicle. Fix them securely in place onto the carpet. Insert the retaining hooks (clips) into the floor mat eyelets. Turn the upper knob of each retaining hook (clip) to secure the floor mats in place.
Page 29 When installing the driver’s floor mat ● Do not use floor mats designed for other models or different model year vehicles, even if they are Toyota Genuine floor mats. ● Only use floor mats designed for the driver’s seat. ●...
Page 30: For Safety Drive
1-1. For safe use For safety drive For safe driving, adjust the seat and mirror to an appropriate position before driving. Correct driving posture Adjust the angle of the seat- back so that you are sitting straight up and so that you do not have to lean forward to steer.
Page 31 1-1. For safe use Adjusting the mirrors Make sure that you can see backward clearly by adjusting the inside and outside rear view mirrors properly. (→P. 173, 175) WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ●...
Page 32: Seat Belts
1-1. For safe use Seat belts Make sure that all occupants are wearing their seat belts before driving the vehicle. Correct use of the seat belts ● Extend the shoulder belt so that it comes fully over the shoulder, but does not come into contact with the neck or slide off the shoulder.
Page 33 1-1. For safe use Fastening the seat belt (for the third center seat) Take the plate out of the holder, and then pull down the seat belt. Push plate “A” into buckle “A” until a click sound is heard. Plate “A” Buckle “A”...
Page 34 1-1. For safe use Releasing and stowing the seat belt (for the third center seat) To release plate “B”, press the Release release button on buckle “B” Plate “B” button Buckle “B” To release plate “A”, insert the Plate “A” key (→P.
Page 35 1-1. For safe use Adjusting the seat belt shoulder anchor height (front seats) Push the seat belt shoulder anchor down while pressing the release button. Push the seat belt shoulder anchor up. Move the height adjuster up and down as needed until you hear a click.
Page 36 1-1. For safe use Seat belt pretensioners (front seats) The pretensioners help the seat belts to quickly restrain the occu- pants by retracting the seat belts when the vehicle is subjected to certain types of severe frontal col- lision or a vehicle rollover. The pretensioners do not activate in the event of a minor frontal impact, a side impact or a rear...
Page 37 ■ Seat belt extender If your seat belts cannot be fastened securely because they are not long enough, a personalized seat belt extender is available from your Toyota dealer free of charge. HIGHLANDER_HV_U (OM48F12U)
Page 38 Each seat belt should be used by one person only. Do not use a seat belt for more than one person at once, including children. ● Toyota recommends that children be seated in the rear seat and always use a seat belt and/or an appropriate child restraint system. ●...
Page 39 ● Ensure that the belt and plate are locked and the belt is not twisted. If the seat belt does not function correctly, immediately contact your Toyota dealer. ● Replace the seat assembly, including the belts, if your vehicle has been involved in a serious accident, even if there is no obvious damage.
Page 40 1-1. For safe use WARNING ■ Using a seat belt comfort guide (third center seat) Failure to observe the following precautions could reduce the effectiveness of the seat belt in an accident, causing death or serious injury. ● Make sure the belt is not twisted and that it lies flat. The elastic cord must be behind the belt and the guide must be on the front.
Page 41: Srs Airbags
1-1. For safe use SRS airbags The SRS airbags inflate when the vehicle is subjected to certain types of severe impacts that may cause significant injury to the occupants. They work together with the seat belts to help reduce the risk of death or serious injury. ◆...
Page 42 1-1. For safe use ◆ SRS side and curtain shield airbags SRS front side airbags Can help protect the torso of the front seat occupants SRS curtain shield airbags ● Can help protect primarily the head of occupants in the outer seats ●...
Page 43: Srs Airbag System Components
1-1. For safe use SRS airbag system components Front passenger airbag Side impact sensors (rear) Curtain shield airbags Front passenger’s seat belt buckle switch Side impact sensors (front doors) Driver’s seat position sensor “AIR BAG ON” and “AIR BAG Driver’s seat belt buckle...
Page 44 1-1. For safe use Your vehicle is equipped with ADVANCED AIRBAGS designed based on the US motor vehicle safety standards (FMVSS208). The airbag sensor assembly (ECU) controls airbag deployment based on infor- mation obtained from the sensors etc. shown in the system compo- nents diagram above.
Page 45 An infant or child who is too small to use a seat belt should be properly secured using a child restraint sys- tem. Toyota strongly recommends that all infants and children be placed in the rear seats of the vehicle and properly restrained. The rear seats are safer for infants and children than the front passenger seat.
Page 46 1-1. For safe use WARNING ■ SRS airbag precautions ● Do not allow a child to stand in front of the SRS front passenger airbag unit or sit on the knees of a front passenger. ● Do not allow the front seat occupants to hold items on their knees.
Page 47 If the areas where the SRS airbags are stored, such as the steering wheel pad and front and rear pillar garnishes are damaged or cracked, have them replaced by your Toyota dealer. ● Do not place anything, such as a cushion, on the front passenger's seat.
Page 48 Modification and disposal of SRS airbag system components Do not dispose of your vehicle or perform any of the following modifications without consulting your Toyota dealer. The SRS airbags may malfunction or deploy (inflate) accidentally, causing death or serious injury.
Page 49 1-1. For safe use ■ SRS airbag deployment conditions (SRS front airbags) ● The SRS front airbags will deploy in the event of an impact that exceeds the set threshold level (the level of force corresponding to an approximately 12 - 18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or deform).
Page 50 1-1. For safe use ■ Conditions under which the SRS airbags may deploy (inflate), other than a collision The SRS front airbags and SRS side and curtain shield airbags may also deploy if a serious impact occurs to the underside of your vehicle. Some examples are shown in the illustration.
Page 51 1-1. For safe use ■ Types of collisions that may not deploy the SRS airbags (SRS side and curtain shield airbags) The SRS side and curtain shield airbags may not activate if the vehicle is subjected to a collision from the side at certain angles, or a collision to the side of the vehicle body other than the passenger compartment.
Page 52 1-1. For safe use ■ When to contact your Toyota dealer In the following cases, the vehicle will require inspection and/or repair. Con- tact your Toyota dealer. ● Any of the SRS airbags have been inflated. ● The front of the vehicle is damaged or...
Page 53 1-1. For safe use ● The front passenger’s seat cushion sur- face is scratched, cracked, or otherwise damaged. ● The surface of the seats with the side airbag is scratched, cracked, or other- wise damaged. ● The portion of the front pillars, rear pil- lars or roof side rail garnishes (padding) containing the curtain shield airbags inside is scratched, cracked, or other-...
Page 54: Front Passenger Occupant Classification System
1-1. For safe use Front passenger occupant classification system Your vehicle is equipped with a front passenger occupant classi- fication system. This system detects the conditions of the front passenger seat and activates or deactivates the devices for the front passenger. For U.S.A.
Page 55 1-1. For safe use Condition and operation in the front passenger occupant classi- fication system ■ Adult “AIR BAG ON” and “AIR BAG OFF” “AIR BAG ON” indicator lights Indicator/ SRS warning light warning light Seat belt reminder light flashing Front passenger airbag Side airbag Activated...
Page 56 1-1. For safe use ■ Child “AIR BAG OFF” “AIR BAG ON” and “AIR BAG OFF” indicator lights “AIR BAG ON” Indicator/ warning light SRS warning light Seat belt reminder light flashing Deactivated or Front passenger airbag activated Side airbag on the front passenger seat Activated Curtain shield airbag...
Page 57 1-1. For safe use ■ Unoccupied “AIR BAG ON” and “AIR BAG OFF” “AIR BAG OFF” indicator lights Indicator/ SRS warning light warning light Seat belt reminder light Front passenger airbag Deactivated Side airbag on the front passenger seat Activated Curtain shield airbag Devices in the front passenger side...
Page 58 1-1. For safe use ■ There is a malfunction in the system “AIR BAG ON” and “AIR BAG OFF” “AIR BAG OFF” indicator lights Indicator/ SRS warning light warning light Seat belt reminder light Front passenger airbag Deactivated Side airbag on the front passenger seat Activated Curtain shield airbag...
Page 59 1-1. For safe use WARNING ■ Front passenger occupant classification system precautions Observe the following precautions regarding the front passenger occupant classification system. Failure to do so may cause death or serious injury. ● Wear the seat belt properly. ● Make sure the front passenger’s seat belt plate has not been left inserted into the buckle before someone sits in the front passenger seat.
Page 60 SRS warning light may come on to indicate a malfunction of the front passenger occupant classification system. In this case, contact your Toyota dealer immediately. ● Child restraint systems installed on the rear seat should not contact the front seatbacks.
Page 61: Safety Information For Children
1-1. For safe use Safety information for children Observe the following precautions when children are in the vehi- cle. Use a child restraint system appropriate for the child, until the child becomes large enough to properly wear the vehicle’s seat belt.
Page 62: Child Restraint Systems
1-1. For safe use Child restraint systems A child restraint system for a small child or baby must itself be properly restrained on the seat with the LATCH anchors or the lap portion of the lap/shoulder belt. The laws of all 50 states of the U.S.A. and Canada now require the use of child restraint systems.
Page 63 1-1. For safe use Types of child restraints Child restraint systems are classified into the following 3 types according to the age and size of the child: Rear facing ⎯ Infant seat/con- Forward facing ⎯ Convertible   vertible seat seat Booster seat ...
Page 64 ● Toyota strongly urges the use of a proper child restraint system that con- forms to the size of the child, installed on the rear seat. According to acci- dent statistics, the child is safer when properly restrained in the rear seat than in the front seat.
Page 65 1-1. For safe use WARNING ■ Child restraint precautions ● Do not allow the child to lean his/her head or any part of his/her body against the door or the area of the seat, front and rear pillars or roof side rails from which the SRS side airbags or SRS curtain shield airbags deploy even if the child is seated in the child restraint system.
Page 66: Installing Child Restraints
1-1. For safe use Installing child restraints Follow the child restraint system manufacturer's instructions. Firmly secure child restraints to the seats using the LATCH anchors or a seat belt. Attach the top tether strap when installing a child restraint. The lap/shoulder belt can be used if your child restraint system is not compatible with the LATCH (Lower Anchors and Tethers for Children) system.
Page 67 1-1. For safe use Anchor brackets (for top tether strap) Second seats (8-seat models)  An anchor bracket is provided for each second seat. Second seats (7-seat models)  An anchor bracket is provided for both second seats. Third seats ...
Page 68 1-1. For safe use Installation with LATCH system Fold the seatback while pulling the lever. Return the seatback and secure it at the 1st lock position (most upright position). Move the seat as far back as possible. If your child restraint system inter- feres with a head restraint and can- not be installed properly, install the child restraint system after remov-...
Page 69 1-1. For safe use Type B  Latch the buckles onto the LATCH anchors. If the child restraint has a top tether strap, the top tether strap should be latched onto the top tether strap anchor. For owners in Canada: The symbol on a child restraint system indicates the presence of a lower connector system.
Page 70 1-1. For safe use Installing child restraints using a seat belt (child restraint lock function belt) Rear-facing ⎯ Infant seat/convertible seat ■ Adjusting the seat Second seats  Fold the seatback while pull- ing the lever. Return the seatback and secure it at the lock position (most...
Page 71 1-1. For safe use Run the seat belt through the child restraint system and insert the plate into the buckle. Make sure that the belt is not twisted. Fully extend the shoulder belt and allow it to retract to put it in lock mode.
Page 72 1-1. For safe use Forward-facing ⎯ Convertible seat ■ Adjusting the seat Second seats  Fold the seatback while pull- ing the lever. Return the seatback and secure it at the lock position (most upright position). Move the seat as far back as possible.
Page 73 1-1. For safe use Run the seat belt through the child restraint system and insert the plate into the buckle. Make sure that the belt is not twisted. Fully extend the shoulder belt and allow it to retract to put it in lock mode.
Page 74 1-1. For safe use ■ Booster seat Adjusting the seat Second seats  Fold the seatback while pull- ing the lever. Return the seatback and secure it at the lock position (most upright position). Move the seat as far back as possible.
Page 75 1-1. For safe use Sit the child in the child restraint system. Fit the seat belt to the child restraint sys- tem according to the manu- facturer’s instructions insert the plate into the buckle. Make sure that the belt is not twisted. Check that the shoulder belt is correctly positioned over the child’s shoulder and that the lap belt is as low as possible.
Page 76 1-1. For safe use Child restraint systems with a top tether strap Raise the head restraint so that the top tether strap can easily be passed between the head restraint and seatback. If your child restraint system inter- feres with a head restraint and can- not be installed properly, install the child restraint system after remov- ing the head restraint.
Page 77 1-1. For safe use ■ Laws and regulations pertaining to anchorages The LATCH system conforms to FMVSS225 or CMVSS210.2. Child restraint systems conforming to FMVSS213 or CMVSS213 specifica- tions can be used. This vehicle is designed to conform to the SAE J1819. WARNING ■...
Page 78 1-1. For safe use WARNING ■ When installing a child restraint system ● When installing a child restraint system on the center second and third seat, adjust both seat cushions to the same position (second seat only) and align both seatbacks at the same angle. The seatbacks must be adjusted to the same angle.
Page 79 1-1. For safe use WARNING ■ Do not use a seat belt extender If a seat belt extender is used when installing a child restraint system, the seat belt will not securely hold the child restraint system, which could cause death or serious injury to the child or other passengers in the event of sud- den braking, sudden swerving or an accident.
Page 80: Exhaust Gas Precautions
The exhaust system needs to be checked periodically. If there is a hole or crack caused by corrosion, damage to a joint or abnormal exhaust noise, be sure to have the vehicle inspected and repaired by your Toyota dealer. HIGHLANDER_HV_U (OM48F12U)
Page 81: Hybrid System
1-2. Hybrid system Hybrid system features Your vehicle is a hybrid vehicle. It has characteristics different from conventional vehicles. Be sure you are closely familiar with the characteristics of your vehicle, and operate it with care. The hybrid system combines the use of a gasoline engine and an electric motor (traction motor) according to driving condi- tions, improving fuel efficiency and reducing exhaust emis- sions.
Page 82 1-2. Hybrid system ◆ When stopped/during start off The gasoline engine stops when the vehicle is stopped. During start off, the electric motor (traction motor) drives the vehicle. At slow speeds or when traveling down a gentle slope, the engine is stopped and the electric motor (traction motor) is used.
Page 83 30 minutes or 10 miles (16 km). If the hybrid battery (traction battery) becomes fully discharged and you are unable to start the hybrid system, contact your Toyota dealer. ● To help prevent the 12-volt battery from becoming discharged, drive the vehicle at least once a month, and operate the accessories only when the “READY”...
Page 84 When in the area surrounding the rear of the vehicle, rather than in front of the vehicle ■ Maintenance, repair, recycling, and disposal Contact your Toyota dealer regarding maintenance, repair, recycling and dis- posal. Do not dispose of the vehicle yourself. ■ Customization Settings (e.g.
Page 85: Hybrid System Precautions
1-2. Hybrid system Hybrid system precautions Take care when handling the hybrid system, as it is a high volt- age system (about 650 V at maximum) as well as contains parts that become extremely hot when the hybrid system is operating. Obey the warning labels attached to the vehicle.
Page 86 If the emergency shut off system activates, your vehicle will not restart. To restart the hybrid system, contact your Toyota dealer. Hybrid warning message A message is automatically displayed when a malfunction occurs in the hybrid system or an improper operation is attempted.
Page 87 The hybrid system may not start. In this case, try to start the system again. If the “READY” indicator does not come on, contact your Toyota dealer. ■ When refueling, the fuel filler door may take a few moments to open As part of emission system operation, it may take up to 10 seconds for the fuel filler door to automatically release after the opener switch is pressed.
Page 88 1-2. Hybrid system WARNING ■ High voltage precautions This vehicle has high voltage DC and AC systems as well as a 12-volt sys- tem. DC and AC high voltage is very dangerous and can cause severe burns and electric shock that may result in death or serious injury. ●...
Page 89 1-2. Hybrid system WARNING ■ Road accident cautions Observe the following precautions to reduce the risk of death or serious injury: ● Pull your vehicle off the road, shift the shift lever to P, apply the parking brake, and turn the hybrid system off. ●...
Page 90 Toyota dealer or a qualified service shop. If the hybrid battery is not dis- posed of properly, it may cause electric shock that can result in death or serious injury.
Page 91: Theft Deterrent System
1-3. Theft deterrent system Immobilizer system The vehicle’s keys have built-in transponder chips that prevent the hybrid system from starting if a key has not been previously registered in the vehicle’s on-board computer. Never leave the keys inside the vehicle when you leave the vehi- cle.
Page 92 1-3. Theft deterrent system ■ Certification for the immobilizer system For vehicles sold in the U.S.A.  FCC ID: NI4TMIMB-3 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interfer- ence;...
Page 93: Alarm
1-3. Theft deterrent system ∗ Alarm The alarm The alarm uses light and sound to give an alert when an intrusion is detected. The alarm is triggered in the following situations when the alarm is set: ● A locked door is unlocked or opened in any way other than using the entry function, wireless remote control or mechanical key.
Page 94 1-3. Theft deterrent system Deactivating or stopping the alarm Do one of the following to deactivate or stop the alarm: ● Unlock the doors. ● Turn the power switch to ACCESSORY or ON mode, or start the hybrid system. (The alarm will be deactivated or stopped after a few seconds.) ●...
Page 95 1-3. Theft deterrent system ■ Alarm-operated door lock In the following cases, depending on the situation, the door may automatically lock to prevent improper entry into the vehicle: ● When a person remaining in the vehicle unlocks the door and the alarm is activated.
Page 96 1-3. Theft deterrent system HIGHLANDER_HV_U (OM48F12U)
Page 97: Instrument Cluster
Instrument cluster Instrument cluster Warning lights and indicators ......98 Gauge and meters .... 103 Multi-information display......107 Energy monitor/ consumption screen..113 HIGHLANDER_HV_U (OM48F12U)
Page 98: Instrument Cluster Warning Lights And Indicators
2. Instrument cluster Warning lights and indicators The warning lights and indicators on the instrument cluster and center panel inform the driver of the status of the vehicle’s vari- ous systems. For the purpose of explanation, the following illustration dis- plays all warning lights and indicators illuminated.
Page 99 2. Instrument cluster Warning lights Warning lights inform the driver of malfunctions in the indicated vehi- cle’s systems. 1, 2 PCS (Pre-Collision Sys- Brake system warning tem) warning light light (→P. 567) (→P. 569) (U.S.A.) LDA (Lane Departure Brake system warning Alert with steering con- light (→P.
Page 100 There may be a malfunction in a system if a light does not come on, or if the lights do not turn off. Have the vehicle inspected by your Toyota dealer. : The light flashes to indicate a malfunction.
Page 101 2. Instrument cluster Indicators The indicators inform the driver of the operating state of the vehicle’s various systems. LDA (Lane Departure Turn signal indicator Alert with steering con- (→P. 239) trol) indicator (→P. 286) 2, 3 Headlight indicator Intuitive parking assist (→P.
Page 102 Have the vehicle inspected by your Toyota dealer immediately if this occurs.
Page 103: Gauge And Meters
2. Instrument cluster Gauge and meters The displayed content may differ depending on the type of meter. Hybrid System Indicator Displays hybrid system output or regeneration level. Multi-information display Presents the driver with a variety of driving-related data. Speedometer Fuel gauge Trip meter reset knob Switches the trip information.
Page 104 2. Instrument cluster Changing the trip meter display Switches between the trip meter “A” and “B” displays. When the trip meter is displayed, pressing and holding the knob will reset the trip meter. Instrument panel light control The brightness of the meter panel lights can be adjusted. Pressing the button will adjust the brightness of the meter panel lights.
Page 105 2. Instrument cluster ■ The meters and display illuminate when The power switch is in ON mode. ■ Hybrid System Indicator Charge area Shows regenerative charging. Hybrid Eco area Shows that gasoline engine power is not being used very often. The gasoline engine will automatically stop and restart under various condi- tions.
Page 106 2. Instrument cluster NOTICE ■ To prevent damage to the engine and its components The engine may be overheating if the engine coolant temperature gauge is in the red zone (H). In this case, immediately stop the vehicle in a safe place, and check the engine after it has cooled completely.
Page 107: Multi-Information Display
2. Instrument cluster Multi-information display Display contents Drive information Select to display various drive data. (→P. 109) Navigation system- linked display equipped) Select to display the following navigation system-linked information. • Route guidance • Compass display (north-up display/heading-up display) Audio system-linked display (if equipped) Select to enable selection of an audio source or track on the meter using the meter control switches.
Page 108 2. Instrument cluster ■ Operating the meter control switches Enter/Set/Reset Select an item/change pages Return previous screen Press: Displays the screen registered as the top screen When no screen has been regis- tered, drive information screen will be displayed. Press and hold: Registers the currently displayed screen as the top screen When the confirmation screen is displayed, select yes to register the screen.
Page 109 2. Instrument cluster Drive information ● Current fuel consumption Displays the current rate of fuel consumption ● Average fuel economy (after reset /after start/after refuel) Displays the average fuel economy since the function was reset, the hybrid system was started, and the vehicle was refueled, respectively Use the displayed average fuel economy as a reference.
Page 110 2. Instrument cluster Settings display Select using the meter control switches. Select an item and then set it with the center button. ■ LDA (Lane Departure Alert with steering control) settings → P. 669 ■ PCS (Pre-Collision System) settings → P.
Page 111 2. Instrument cluster ● Accent color Select to change the accent colors on the screen, such as the cursor color. ● Speed limit display (if equipped) Select to set the display of speed limit information stored in the navigation system to on with the speed limit caution indicator (yellow) enabled, on with the speed limit caution not enabled, or off.
Page 112 2. Instrument cluster WARNING ■ The information display at low temperatures Allow the interior of the vehicle to warm up before using the liquid crystal information display. At extremely low temperatures, the display monitor may respond slowly, and display changes may be delayed. For example, there is a lag between the driver’s shifting and the new gear number appearing on the display.
Page 113: Energy Monitor/Consumption Screen
2. Instrument cluster Energy monitor/consumption screen You can view the status of the hybrid system on the multi-infor- mation display or audio system screen. Multi-information display Audio system screen Energy monitor Entune Audio  Press the “CAR” button. If the “Trip Information” or “Past Record”...
Page 114 2. Instrument cluster Multi-information display  To select the energy monitor dis- play, push the meter control switches several times Audio system screen Multi-information display When the vehicle is powered by the electric motor (traction motor) When the vehicle is powered by both the gasoline engine and the electric motor (traction motor) When the vehicle is powered by the gasoline engine HIGHLANDER_HV_U (OM48F12U)
Page 115 2. Instrument cluster Audio system screen Multi-information display When the vehicle is charging the hybrid battery (traction battery) When there is no energy flow Hybrid battery (traction battery) status Full Full These images are examples only. HIGHLANDER_HV_U (OM48F12U)
Page 116 2. Instrument cluster Trip Information (audio system screen) Press the “APPS” button. Touch “ECO” on the “Apps” screen. If the “Energy Monitor” or “Past Record” screen is displayed, touch “Trip Information”. Resetting the consumption data Fuel consumption in the past 15 minutes Regenerated energy in the past 15 minutes...
Page 117 2. Instrument cluster Past Record screen (audio system screen) Press the “APPS” button. Touch “ECO” on the “Apps” screen. If the “Energy Monitor” or “Trip Information” screen is displayed, touch “Past Record”. Resetting the past record data Best past fuel consumption Average fuel consumption Displays a maximum of five past records of the average fuel con-...
Page 118 2. Instrument cluster HIGHLANDER_HV_U (OM48F12U)
Page 119: Operation Of Each Component
Operation of each component 3-1. Key information Keys ........120 3-2. Opening, closing and locking the doors Side doors......124 Back door......130 Glass hatch ....... 142 Smart key system ..... 146 3-3. Adjusting the seats Front seats ......154 Rear seats......
Page 120: 3-1. Key Information
Unlocks the doors (→P. 125) Opens the windows and moon roof (→P. 125) Opens and closes the power back door (if equipped) (→P. 131) Sounds the alarm (→P. 121) : This setting must be customized at your Toyota dealer. HIGHLANDER_HV_U (OM48F12U)
Page 121 ■ If you lose your keys New genuine keys can be made by your Toyota dealer using the mechanical key and the key number stamped on your key number plate. Keep the plate in a safe place such as your wallet, not in the vehicle.
Page 122 ■ Confirmation of the registered key number The number of electronic keys already registered to the vehicle can be con- firmed. Ask your Toyota dealer for details. ■ If a wrong key is used The key cylinder rotates freely to isolate inside mechanism.
Page 123 Toyota dealer. ■ When an electronic key is lost If the electronic key remains lost, the risk of vehicle theft increases signifi- cantly. Visit your Toyota dealer immediately with all remaining electronic keys that was provided with your vehicle. HIGHLANDER_HV_U (OM48F12U)
Page 124: Side Doors
3-2. Opening, closing and locking the doors Side doors Unlocking and locking the doors from the outside ◆ Entry function Carry the electronic key to enable this function. Front doors  Grip the driver's door handle to unlock the door. Grip the passenger's door handle to unlock all the doors.
Page 125 Press and hold to open the win- dows and moon roof. (→P. 179, 182) : This setting must be customized at your Toyota dealer. ■ Operation signals ● Doors: A buzzer sounds and the emergency flashers flash to indicate that the doors have been locked/unlocked.
Page 126 3-2. Opening, closing and locking the doors ■ Alarm (if equipped) Locking the doors will set the alarm system. (→P. 93) ■ If the smart key system or the wireless remote control does not operate properly Use the mechanical key to lock and unlock the doors. (→P. 623) Replace the key battery with a new one if it is depleted.
Page 127 3-2. Opening, closing and locking the doors Rear door child-protector lock The door cannot be opened from inside the vehicle when the lock is set. Unlock Lock These locks can be set to prevent children from opening the rear doors. Push down on each rear door switch to lock both rear doors.
Page 128 3-2. Opening, closing and locking the doors ■ Switching the door unlock function It is possible to set which doors the entry function unlocks using the wireless remote control. Turn the power switch off. When the indicator light on the key surface is not on, press and hold for approximately 5 seconds while pressing and holding The setting changes each time an operation is performed, as shown below.
Page 129 3-2. Opening, closing and locking the doors ■ Impact detection door lock release system In the event that the vehicle is subject to a strong impact, all the doors are unlocked. Depending on the force of the impact or the type of accident, how- ever, the system may not operate.
Page 130: Back Door
3-2. Opening, closing and locking the doors Back door The back door can be locked/unlocked and opened/closed by the following procedures. Locking and unlocking the back door ■ Door lock switch →P. 126 ■ Entry function →P. 124 ■ Wireless remote control →P.
Page 131 3-2. Opening, closing and locking the doors Opening the back door from outside the vehicle ◆ Back door opener Vehicles without a power  back door Raise the back door while pressing up the back door opener switch. Vehicles with a power back ...
Page 132 3-2. Opening, closing and locking the doors Power back door switch (vehicles with a power back door) Quickly press and release the switch to close the back door. Pressing the switch while the back door is opening/closing stops the operation. To operate the back door again, quickly press and release the switch.
Page 133 3-2. Opening, closing and locking the doors Canceling the power back door system (vehicles with a power back door) Turn the main switch in the glove box off to disable the power back door system. On (enabled) Off (disabled) Adjusting the open position of the back door (vehicles with a power back door) The open position of the power back door can be adjusted.
Page 134 3-2. Opening, closing and locking the doors ■ Luggage compartment light The luggage compartment light turns on when the back door or glass hatch is opened with the luggage compartment light switch on. When the power switch is turned off, the light will go off automatically after 20 min- utes.
Page 135 3-2. Opening, closing and locking the doors ■ The power back door can be operated when (vehicles with a power back door) The power back door main switch is turned on and the glass hatch is closed. ■ The power back door can be opened when (vehicles with a power back door) ●...
Page 136 3-2. Opening, closing and locking the doors ■ When reconnecting the 12-volt battery or changing a fuse while the back door is open (vehicles with a power back door) To enable the power back door to operate properly, initialize the system by completely closing the back door manually.
Page 137 3-2. Opening, closing and locking the doors WARNING ■ Operating the back door Observe the following precautions. Failure to do so may cause parts of the body to be caught, resulting in death or serious injury. ● Remove any heavy loads, such as snow and ice, from the back door before opening it.
Page 138 When installing an accessory part to the back door, using a genu- ine Toyota part is recommended. ■ Back door closer (vehicles with a power back door) ●...
Page 139 When installing an acces- sory part to the back door, ask your Toyota dealer for details. HIGHLANDER_HV_U (OM48F12U)
Page 140 Do not touch the damper stay rod with gloves or other fabric items. ● Do not attach any accessories other than genuine Toyota parts to the back door. ● Do not place your hand on the damper stay or apply lateral forces to it.
Page 141 ● Do not attach any accessories to the back door. When attaching, ask your Toyota dealer for details. ● Do not place your hand on the spindle or apply lateral forces to it. ■ To prevent back door closer malfunction (vehicles with a power back...
Page 142: Glass Hatch
3-2. Opening, closing and locking the doors ∗ Glass hatch Opening the glass hatch The glass hatch can be opened using the glass hatch opener. When back door unlocked: Press the button to pop up the glass hatch. When the back door is locked: While carrying the electronic key on your person, press the button to pop up the glass...
Page 143 3-2. Opening, closing and locking the doors ■ Function to prevent the glass hatch being locked with the electronic key ● When all doors are locked, closing the glass hatch with the electronic key left inside the luggage compartment will sound an alarm. In this case, the glass hatch can be opened by pressing the glass hatch opener.
Page 144 ● Do not attach any accessories other than genuine Toyota parts to the glass hatch. Such additional weight on the glass hatch may cause the glass hatch to suddenly shut again after it is opened, resulting in death or serious injury.
Page 145 ● Do not attach any accessories other Damper stays than genuine Toyota parts to the glass hatch. ● Do not place your hand or foot on the damper stay or apply lateral forces to it.
Page 146: Smart Key System
3-2. Opening, closing and locking the doors Smart key system The following operations can be performed simply by carrying the electronic key on your person, for example in your pocket. The driver should always carry the electronic key. ● Locking and unlocking the doors (→P. 124) ●...
Page 147 3-2. Opening, closing and locking the doors ■ Effective range (areas within which the electronic key is detected) When locking or unlocking the doors The system can be operated when the electronic key is within about 2.3 ft. (0.7 m) of an outside front door handle.
Page 148 3-2. Opening, closing and locking the doors ■ Battery-saving function The battery-saving function will be activated in order to prevent the electronic key battery and the 12-volt battery from being discharged while the vehicle is not in operation for a long time. ●...
Page 149 3-2. Opening, closing and locking the doors ■ Conditions affecting operation The smart key system uses weak radio waves. In the following situations, the communication between the electronic key and the vehicle may be affected, preventing the smart key system, wireless remote control and immobilizer system from operating properly.
Page 150 3-2. Opening, closing and locking the doors ■ Note for the entry function ● Even when the electronic key is within the effective range (detection areas), the system may not operate properly in the following cases: • The electronic key is too close to the window or outside door handle, near the ground, or in a high place when the doors are locked or unlocked.
Page 151 3-2. Opening, closing and locking the doors ● If the electronic key is inside the vehicle and a door handle becomes wet during a car wash, a message may be shown on the multi-information dis- play and a buzzer will sound outside the vehicle. To turn off the alarm, lock all the doors.
Page 152 3-2. Opening, closing and locking the doors ■ Certification for the smart key system For vehicles sold in the U.S.A.  FCC ID: HYQ23AAB FCC ID: HYQ14FBA NOTE: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 153 (→P. 146) The radio waves may affect the operation of such devices. If necessary, the entry function can be disabled. Ask your Toyota dealer for details, such as the frequency of radio waves and timing of the emitted radio waves.
Page 154: 3-3. Adjusting The Seats
3-3. Adjusting the seats Front seats Adjustment procedure Manual seat  Seat position adjustment lever Vertical height adjustment lever (driver’s side only) Seatback angle adjustment lever Power seat  Seat position adjustment Vertical height adjustment switch switch (driver’s side only) Seatback angle adjustment Seat cushion length adjust- switch...
Page 155 3-3. Adjusting the seats WARNING ■ When adjusting the seat position ● Take care when adjusting the seat position to ensure that other passen- gers are not injured by the moving seat. ● Do not put your hands under the seat or near the moving parts to avoid injury.
Page 156: Rear Seats
3-3. Adjusting the seats Rear seats Adjustment procedure ■ Second seats Without a side table With a side table   Seat position adjustment lever Seatback angle adjustment lever Pull the lever until the lock is completely released. ■ Third seats Seatback angle adjustment...
Page 157 3-3. Adjusting the seats Moving a second seat for third seat access ■ Getting in the vehicle Pull the lever and tilt the seat- back forward. Move the seat to the front-most position. ■ Getting out of the vehicle Pull the lever on the side of the seatback and tilt the seatback forward.
Page 158 3-3. Adjusting the seats Folding down the second seats ■ Before folding down the second seats Stow the armrest. (→P. 468) With a side table: Stow the side table. (→P. 470) Stow the second seat belt buckles. Without a side table With a side table ...
Page 159 3-3. Adjusting the seats ■ Folding down the second seats Pull the lever and tilt the seatback forward. Each seatback may be folded separately. From inside From outside   Pull the lever to unlock the seatback. The seatback will be folded down.
Page 160 3-3. Adjusting the seats ■ Returning the second seats Lift up the seatbacks until they lock. Folding down the third seats ■ Before folding down the third seats Stow the third seat belt buck- les. Pass the outer seat belts through the seat belt hangers and secure the seat belt plates.
Page 161 3-3. Adjusting the seats ■ Folding down the third seats While pulling the straps, fold down the seatbacks. ■ Returning the third seats From inside From outside   Lift up the seatbacks until they Pull the straps and raise the lock.
Page 162 3-3. Adjusting the seats WARNING ■ When folding the rear seatbacks down Observe the following precautions. Failure to do so may result in death or serious injury. ● Do not fold the seatbacks down while driving. ● Stop the vehicle on level ground, set the parking brake and shift the shift lever to P.
Page 163: Driving Position Memory
3-3. Adjusting the seats ∗ Driving position memory This feature automatically adjusts the driver’s seat and outside rear view mirrors to make entering and exiting the vehicle easier or to suit your preferences. Driving position memory Your preferred driving position (the position of the driver’s seat and outside rear view mirrors) can be recorded and recalled by pressing a button.
Page 164 3-3. Adjusting the seats ■ Recall procedure Check that the shift lever is in P. Turn the power switch to ON mode. Press one of the buttons for the driving position you want to recall until the buzzer sounds. ■ To stop the position recall operation part-way through Perform any of the following: ●...
Page 165 3-3. Adjusting the seats Memory recall function Each electronic key can be registered to recall your preferred driving position. ■ Registering procedure Record your driving position to button “1” or “2” before performing the following: Carry only the key you want to register, and then close the driver’s door.
Page 166 3-3. Adjusting the seats ■ Cancelation procedure Carry only the key you want to cancel and then close the driver’s door. If 2 or more keys are in the vehicle, the driving position cannot be canceled properly. Check that the shift lever is in P. Turn the power switch to ON mode.
Page 167: Head Restraints
3-3. Adjusting the seats Head restraints Head restraints are provided for all seats. Front seats and second seats (with a side table) Pull the head restraints up. Down Push the head restraint down while pressing the lock release button. Lock release button Second seats (without a side table) Pull the head restraints up.
Page 168 3-3. Adjusting the seats ■ Removing the head restraints Front seats and second seats (with a side table)  Pull the head restraint up while pressing the lock release button. Lock release button Second seats (without a side table)  Pull the head restraint up while pressing the lock release button.
Page 169 3-3. Adjusting the seats ■ Installing the head restraints Front seats and second seats (with a side table)  Align the head restraint with the installa- tion holes and push it down while press- ing the lock release button. Lock release button Second seats (without a side table) ...
Page 170 3-3. Adjusting the seats ■ Adjusting the height of the head restraints Make sure that the head restraints are adjusted so that the center of the head restraint is closest to the top of your ears. ■ Adjusting the third seat head restraints Always raise the head restraint one level from the stowed position when using.
Page 171: Steering Wheel
3-4. Adjusting the steering wheel and mirrors Steering wheel Adjustment procedure Hold the steering wheel and push the lever down. Adjust to the ideal position by moving the steering wheel hori- zontally and vertically. After adjustment, pull the lever up to secure the steering wheel.
Page 172 3-4. Adjusting the steering wheel and mirrors WARNING ■ Caution while driving Do not adjust the steering wheel while driving. Doing so may cause the driver to mishandle the vehicle and cause an acci- dent, resulting in death or serious injury. ■...
Page 173: Inside Rear View Mirror
3-4. Adjusting the steering wheel and mirrors Inside rear view mirror The rear view mirror’s position can be adjusted to enable suffi- cient confirmation of the rear view. Adjusting the height of rear view mirror The height of the rear view mirror can be adjusted to suit your driving posture.
Page 174 3-4. Adjusting the steering wheel and mirrors Auto anti-glare inside rear view mirror  Responding to the level of brightness of the headlights of vehicles behind, the reflected light is automatically reduced. Changing automatic anti-glare function mode ON/OFF When the automatic anti-glare function is in ON mode, the indica- tor illuminates.
Page 175: Outside Rear View Mirrors
3-4. Adjusting the steering wheel and mirrors Outside rear view mirrors Adjustment procedure To select a mirror to adjust, turn the switch. Left Right To adjust the mirror, move the switch. Right Down Left Folding the mirrors Push the mirror back in the direc- tion of the vehicle’s rear.
Page 176 3-4. Adjusting the steering wheel and mirrors ■ Mirror angle can be adjusted when The power switch is in ACCESSORY or ON mode. ■ When the mirrors are fogged up The outside rear view mirrors can be cleared using the mirror defoggers. Turn on the rear window defogger to turn on the outside rear view mirror defog- gers.
Page 177: Power Windows
3-5. Opening and closing the windows Power windows Opening and closing procedures The power windows can be opened and closed using the switches. Operating the switch moves the windows as follows: Models available with one touch opening/closing on the front side ...
Page 178 3-5. Opening and closing the windows Window lock switch Press the switch to lock the pas- senger window switches. Use this switch to prevent children from accidentally opening or clos- ing a passenger window. Models available with one touch opening/closing on the front side windows: If the lock switch is on, the passenger window switches on the driver’s side are also locked.
Page 179 If you release the switch while the window is moving, start again from the beginning. If the window continues to close but then re-open slightly even after perform- ing the above procedure correctly, have the vehicle inspected by your Toyota dealer. ■...
Page 180 3-5. Opening and closing the windows WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ Closing the windows ● The driver is responsible for all the power window operations, including the operation for the passengers. In order to prevent accidental operation, especially by a child, do not let a child operate the power windows.
Page 181: Moon Roof
3-5. Opening and closing the windows ∗ Moon roof Use the overhead switches to open and close the moon roof and tilt it up and down. ■ Opening and closing Opens the moon roof The moon roof stops slightly before the fully open position to reduce wind noise.
Page 182 The moon roof can be opened and closed using the mechanical key. (→P. 623) ● The moon roof can be opened using the wireless remote control. (→P. 125) : These settings must be customized at your Toyota dealer. HIGHLANDER_HV_U (OM48F12U)
Page 183 Check to make sure that the moon roof is completely closed and then release the switch. If the moon roof does not fully close even after performing the above proce- dure correctly, have the vehicle inspected by your Toyota dealer. ■ Moon roof open warning buzzer The buzzer sounds and a message is shown on the multi-information display in the instrument cluster when the power switch is turned off and the driver’s...
Page 184 3-5. Opening and closing the windows WARNING Observe the following precautions. Failure to do so may cause death or serious injury. ■ Opening the moon roof ● Do not allow any passengers to put their hands or heads outside the vehi- cle while it is moving.
Page 185: Panoramic Moon Roof
3-5. Opening and closing the windows ∗ Panoramic moon roof Use the overhead switches to operate the panoramic moon roof. ■ Opening and closing the shade Open Close : To stop operation partway, quickly slide and release the switch again. ■...
Page 186 3-5. Opening and closing the windows ■ Opening and closing the moon roof Open (slide backward) The moon roof stops slightly before the fully open position to reduce wind noise and the shade opens fully. Slide the switch again to fully open the moon roof.
Page 187 : If the switch is released at the incorrect time, the procedure will have to be performed again from the beginning. If the moon roof does not fully close even after performing the above proce- dure correctly, have the vehicle inspected by your Toyota dealer. HIGHLANDER_HV_U (OM48F12U)
Page 188 : If the switch is released at the incorrect time, the procedure will have to be performed again from the beginning. If the shade continues to close but then reopens slightly even after perform- ing the above procedure correctly, have the vehicle inspected by your Toyota dealer. ■...
Page 189 3-5. Opening and closing the windows WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ Closing the shade ● Check to make sure that all passengers do not have any part of their body in a position where it could be caught when the shade is being operated.
Page 190 3-5. Opening and closing the windows HIGHLANDER_HV_U (OM48F12U)
Page 191: Driving
Cargo and luggage ... 202 Vehicle load limits ..... 207 4-5. Using the driving support systems Trailer towing..... 208 Toyota Safety Sense P ..261 Dinghy towing ....224 4-2. Driving procedures (Pre-Collision System) ..268 Power (ignition) switch ..225 EV drive mode ....
Page 192: 4-1. Before Driving
4-1. Before driving Driving the vehicle The following procedures should be observed to ensure safe driving: Starting the hybrid system →P. 225 Driving With the brake pedal depressed, shift the shift lever to D. (→P. 233) Release the parking brake. (→P. 240) Gradually release the brake pedal and gently depress the accelera- tor pedal to accelerate the vehicle.
Page 193 The vehicle is judged to be driving uphill or downhill ● When the accelerator pedal is released ■ Breaking in your new Toyota To extend the life of the vehicle, observing the following precautions is recom- mended: ● For the first 186 miles (300 km): Avoid sudden stops.
Page 194 Your vehicle has a drum-in-disc type parking brake system. This type of brake system needs bedding-down of the brake shoes periodically or whenever the parking brake shoes and/or drum are replaced. Have your Toyota dealer per- form the bedding down operation.
Page 195 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When starting the vehicle Always keep your foot on the brake pedal while stopped with the “READY” indicator is illuminated. This prevents the vehicle from creeping. ■...
Page 196 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When driving the vehicle ● Use engine braking (downshift) to maintain a safe speed when driving down a steep hill. Using the brakes continuously may cause the brakes to overheat and lose effectiveness.
Page 197 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When shifting the shift lever ● Do not let the vehicle roll backward while the shift lever is in a driving posi- tion, or roll forward while the shift lever is in R.
Page 198 If you hear a squealing or scraping noise (brake pad wear limit indica- tors) Have the brake pads checked and replaced by your Toyota dealer as soon as possible. Rotor damage may result if the pads are not replaced when needed.
Page 199 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When the vehicle is parked ● Do not leave glasses, cigarette lighters, spray cans, or soft drink cans in the vehicle when it is in the sun. Doing so may result in the following: •...
Page 200 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When braking ● When the brakes are wet, drive more cautiously. Braking distance increases when the brakes are wet, and this may cause one side of the vehicle to brake differently than the other side.
Page 201 Short in electrical components ● Engine damage caused by water immersion In the event that you drive on a flooded road and the vehicle is flooded, be sure to have your Toyota dealer check the following: ● Brake function ●...
Page 202: Cargo And Luggage
4-1. Before driving Cargo and luggage Take notice of the following information about storage precau- tions, cargo capacity and load: Capacity and distribution Cargo capacity depends on the total weight of the occupants. (Cargo capacity) = (Total load capacity) — (Total weight of occupants) Steps for Determining Correct Load Limit —...
Page 203 4-1. Before driving Calculation formula for your vehicle Cargo capacity Total load capacity (vehicle capacity weight) (→P. 638) When 2 people with the combined weight of A lb. (kg) are riding in your vehicle, which has a total load capacity (vehicle capacity weight) of B lb.
Page 204 4-1. Before driving WARNING ■ Things that must not be carried in the luggage compartment The following things may cause a fire if loaded in the luggage compart- ment: ● Receptacles containing gasoline ● Aerosol cans ■ Storage precautions Observe the following precautions. Failure to do so may prevent the pedals from being depressed properly, may block the driver’s vision, or may result in items hitting the driver or passengers, possibly causing an accident.
Page 205 Roof luggage carrier precautions (vehicles with roof rails) To use the roof rails as a roof luggage carrier, you must fit the roof rails with two or more genuine Toyota cross rails or their equivalent. When you load cargo on the roof luggage carrier, observe the following: ●...
Page 206 4-1. Before driving WARNING ■ When installing cross rails (vehicles with roof rails) Make sure the cross bars are installed securely by pushing them forward and rearward. Failure to do so may cause an unexpected accident. NOTICE ■ When loading cargo Be careful not to scratch the surface of the moon roof or panoramic moon roof.
Page 207: Vehicle Load Limits
4-1. Before driving Vehicle load limits Vehicle load limits include total load capacity, seating capacity, TWR (Trailer Weight Rating) and cargo capacity. ◆ Total load capacity (vehicle capacity weight): →P. 638 Total load capacity means the combined weight of occupants, cargo and luggage.
Page 208: Trailer Towing
To tow a trailer safely, use extreme care and drive the vehicle in accordance with your trailer’s characteristics and operating conditions. Toyota warranties do not apply to damage or malfunction caused by towing a trailer for commercial purposes. Contact your Toyota dealer for further information about additional requirements such as a towing kit, etc.
Page 209 4-1. Before driving Towing related terms ■ GCWR (Gross Combination Weight Rating) The maximum allowable gross combination weight. The gross combination weight is the sum of the total vehicle weight (including the occupants, cargo and any optional equipment installed on the vehicle) and the weight of the trailer being towed (including the cargo in the trailer).
Page 210 4-1. Before driving ■ GAWR (Gross Axle Weight Rating) The maximum allowable gross Front GAWR axle weight. The gross axle weight is the load placed on each axle (front and rear). Rear GAWR ■ TWR (Trailer Weight Rating) The maximum allowable gross (With brakes) trailer weight.
Page 211 4-1. Before driving ■ Unbraked TWR (Unbraked Trailer Weight Rating) The trailer weight rating for tow- (Without brakes) ing a trailer without a trailer ser- vice brake system. ■ Tongue Weight The load placed on the trailer hitch ball. (→P. 213) HIGHLANDER_HV_U (OM48F12U)
Page 212 4-1. Before driving Weight limits ● The gross trailer weight must never exceed 3500 lb. (1590 kg). ● The gross combination weight must never exceed 9760 lb. (4430 kg). ● The gross vehicle weight must never exceed the GVWR indi- cated on the Certification Label.
Page 213 4-1. Before driving Trailer Tongue Weight ● A recommended tongue weight varies in accordance with the types of trailers or towing as described below. ● To ensure the recommended values shown below, the trailer must be loaded by referring to the following instructions. •...
Page 214: Hitch
Toyota hitch/bracket for your vehicle. For details, contact your Toyota dealer. ● If you wish to install a trailer hitch, contact your Toyota dealer. ● Use only a hitch that conforms to the gross trailer weight require- ment of your vehicle.
Page 215: Selecting Trailer Ball
4-1. Before driving Selecting trailer ball Use the correct trailer ball for your application. Trailer ball load rating Matches or exceeds the gross trailer weight rating of the trailer. Ball diameter Matches the size of the trailer cou- pler. Most couplers are stamped with the required trailer ball size.
Page 216 4-1. Before driving Positions for towing hitch ball Weight carrying ball position: 49.73 in. (1263.1 mm) Connecting trailer lights Use the wire harness stored in the rear end under body. HIGHLANDER_HV_U (OM48F12U)
Page 217 ● Speed limits for towing a trailer vary by state or province. Do not exceed the posted towing speed limit. ● Toyota recommends that the vehicle-trailer speed limit is 65 mph (104 km/h) on a flat, straight, dry road. Do not exceed this limit, the posted towing speed limit or the speed limit for your trailer as set forth in your trailer owner’s manual, whichever is lowest.
Page 218 4-1. Before driving ● Note that when making a turn, the trailer wheels will be closer than the vehicle wheels to the inside of the turn. Compensate by making a wider than normal turning radius. ● Slow down before making a turn, in cross winds, on wet or slippery surfaces, etc.
Page 219 4-1. Before driving ● Always place wheel blocks under both the vehicle’s and the trailer’s wheels when parking. Apply the parking brake firmly, and put the transmission in P. Avoid parking on a slope, but if unavoidable, do so only after performing the following: Apply the brakes and keep them applied.
Page 220 4-1. Before driving ■ Matching trailer ball height to trailer coupler height No matter which class of tow hitch applies, for a more safe trailer hookup, the trailer ball setup must be the proper height for the coupler on the trailer. Coupler Trailer ball ■...
Page 221 Break-in schedule If your vehicle is new or equipped with any new power train components (such as an engine, transmission, differential or wheel bearing), Toyota rec- ommends that you do not tow a trailer until the vehicle has been driven for over 500 miles (800 km).
Page 222 4-1. Before driving WARNING ■ Trailer towing precautions To tow a trailer safely, use extreme care and drive the vehicle in accordance with the trailer’s characteristics and operating conditions. Failure to do so could cause an accident resulting in death or serious injury. Vehicle stability and braking performance are affected by trailer stability, brake setting and performance, and the hitch.
Page 223 NOTICE ■ When installing a trailer hitch Use only the position recommended by your Toyota dealer. Do not install the trailer hitch on the bumper; this may cause body damage. ■ Do not directly splice trailer lights Do not directly splice trailer lights.
Page 224: Dinghy Towing
4-1. Before driving Dinghy towing Your vehicle is not designed to be dinghy towed (with 4 wheels on the ground) behind a motor home. NOTICE ■ To avoid serious damage to your vehicle Do not tow your vehicle with 4 wheels on the ground. ■...
Page 225: Driving Procedures
4-2. Driving procedures Power (ignition) switch Performing the following operations when carrying the elec- tronic key on your person starts the hybrid system or changes power switch modes. Starting the hybrid system Check that the parking brake is set. Check that the shift lever is in P. Firmly depress the brake pedal.
Page 226 4-2. Driving procedures Stopping the hybrid system Stop the vehicle completely. Set the parking brake (→P. 240), and shift the shift lever to P. Press the power switch. Release the brake pedal and check that “ACCESSORY” or “IGNITION ON” on the multi-information display is off. Changing power switch modes Modes can be changed by pressing the power switch with brake pedal released.
Page 227 4-2. Driving procedures When stopping the hybrid system with the shift lever in a posi- tion other than P If the hybrid system is stopped with the shift lever in a position other than P, the power switch will not be turned off but instead be turned to ACCESSORY mode.
Page 228 ■ If the “READY” indicator does not come on In the event that the “READY” indicator does not come on even after perform- ing the proper procedures for starting the vehicle, contact your Toyota dealer immediately. ■ If the hybrid system is malfunctioning →P.
Page 229 4-2. Driving procedures ■ Operation of the power switch ● If the switch is not pressed shortly and firmly, the power switch mode may not change or the hybrid system may not start. ● If attempting to restart the hybrid system immediately after turning the power switch off, the hybrid system may not start in some cases.
Page 230 ■ When starting the hybrid system If the hybrid system becomes difficult to start, have your vehicle checked by your Toyota dealer immediately. ■ Symptoms indicating a malfunction with the power switch If the power switch seems to be operating somewhat differently than usual, such as the switch sticking slightly, there may be a malfunction.
Page 231: Ev Drive Mode
4-2. Driving procedures EV drive mode In EV drive mode, electric power is supplied by the hybrid bat- tery (traction battery), and only the electric motor (traction motor) is used to drive the vehicle. This mode allows you to drive in residential areas early in the morning and late at night, or in indoor parking lots etc.
Page 232 4-2. Driving procedures ■ Switching to EV drive mode when the gasoline engine is cold If the hybrid system is started while the gasoline engine is cold, the gasoline engine will start automatically after a short period of time in order to warm up. In this case, you will become unable to switch to EV drive mode.
Page 233: Hybrid Transmission
4-2. Driving procedures Hybrid transmission Shifting the shift lever While the power switch is in ON mode, depress the brake pedal and move the shift lever. When shifting the shift lever between P and D, make sure that the vehicle is completely stopped. HIGHLANDER_HV_U (OM48F12U)
Page 234 4-2. Driving procedures Shift position purpose Shift position Function Parking the vehicle/starting the hybrid system Reversing Neutral Normal driving S mode driving (→P. 235) : Shifting to the D position allows the system to select a gear suitable for the driving conditions.
Page 235 4-2. Driving procedures Changing shift ranges in S mode When the shift lever is in the S position, the shift lever can be oper- ated as follows: For upshifting For downshifting The initial shift range in S mode is set automatically to 5 or 4 accord- ing to vehicle speed.
Page 236 4-2. Driving procedures ■ Operation of the air conditioning system in Eco drive mode Eco drive mode controls the heating/cooling operations and fan speed of the air conditioning system to enhance fuel efficiency. (→P. 434) To improve air conditioning performance, adjust the fan speed or turn off Eco drive mode. ■...
Page 237 If S does not come on even after shifting the shift lever to S This may indicate a malfunction in the hybrid transmission system. Have the vehicle inspected by your Toyota dealer immediately. (In this situation, the hybrid transmission will operate in the same as manner as when the shift lever is in D.)
Page 238 4-2. Driving procedures WARNING ■ When driving on slippery road surfaces Do not accelerate or shift gears suddenly. Sudden changes in engine braking may cause the vehicle to spin or skid, resulting in an accident. ■ To prevent an accident when releasing the shift lock Before pressing the shift lock override button, make sure to set the parking brake and depress the brake pedal.
Page 239: Turn Signal Lever
4-2. Driving procedures Turn signal lever Operating instructions Right turn Lane change to the right (move the lever partway and release The right hand signals will flash 3 times. Lane change to the left (move the lever partway and release The left hand signals will flash 3 times.
Page 240: Parking Brake
4-2. Driving procedures Parking brake Operating instructions To set the parking brake, fully depress the parking brake pedal with your left foot while depress- ing the brake pedal with your right foot. (Depressing pedal again releases the parking brake.) : For U.S.A. : For Canada ■...
Page 241: Operating The Lights And
4-3. Operating the lights and wipers Headlight switch The headlights can be operated manually or automatically. Operating instructions Turning the end of the lever turns on the lights as follows: The headlights, day- time running lights (→P. 242) and all the lights listed below turn on and off automatically.
Page 242 4-3. Operating the lights and wipers Turning on the high beam headlights With the headlights on, push the lever away from you to turn on the high beams. Pull the lever toward you to the center position to turn the high beams off.
Page 243 4-3. Operating the lights and wipers ■ Headlight control sensor The sensor may not function properly if an object is placed on the sensor, or anything that blocks the sensor is affixed to the windshield. Doing so interferes with the sensor detecting the level of ambient light and may cause the automatic headlight sys- tem to malfunction.
Page 244 4-3. Operating the lights and wipers ■ Battery-saving function In the following conditions, the remaining lights will go off automatically after 20 minutes in order to prevent the vehicle battery from being discharged: ● The headlights and/or tail lights are on. ●...
Page 245: Automatic High Beam
4-3. Operating the lights and wipers Automatic High Beam The Automatic High Beam uses a camera sensor located behind the upper portion of the windshield to assess the brightness of the lights of vehicles ahead, streetlights, etc., and automatically turns the high beams on or off as necessary. WARNING ■...
Page 246 4-3. Operating the lights and wipers Turning the high beam on/off manually ■ Switching to low beam Pull the lever to original posi- tion. The Automatic High Beam indi- cator will turn off. Push the lever away from you to activate the Automatic High...
Page 247 4-3. Operating the lights and wipers ■ Camera sensor detection information ● The high beams may not be automatically turned off in the following situa- tions: • When a vehicle suddenly appears from around a curve • When the vehicle is cut in front of by another vehicle •...
Page 248 4-3. Operating the lights and wipers • When frequently and repeatedly taking curves or driving on a winding road • When there is a highly reflective object ahead of the vehicle, such as a sign or mirror • When the back of a preceding vehicle is highly reflective, such as a con- tainer on a truck •...
Page 249: Fog Light Switch
4-3. Operating the lights and wipers ∗ Fog light switch The fog lights secure excellent visibility in difficult driving con- ditions, such as in rain and fog. Turns the front fog lights Turns the front fog lights : For U.S.A. : For Canada ■...
Page 250: Windshield Wipers And Washer
4-3. Operating the lights and wipers Windshield wipers and washer Operating the wiper lever The wiper operation is selected by moving the lever as follows. Intermittent windshield wiper with interval adjuster  Intermittent windshield wiper operation Low speed windshield wiper operation High speed windshield wiper operation Temporary operation...
Page 251 4-3. Operating the lights and wipers Rain-sensing windshield wipers  With “AUTO” selected, the wipers will operate automatically when the sensor detects falling rain. The system automatically adjusts wiper timing in accordance with rain volume and vehicle speed. Rain-sensing windshield wiper operation Low speed windshield wiper operation...
Page 252 4-3. Operating the lights and wipers ■ The windshield wiper and washer can be operated when The power switch is in ON mode. ■ Dripping prevention wiper sweep (vehicles with rain-sensing windshield wipers) After performing a washing and wiping operation several times, the wipers operate one more time after a short delay to prevent dripping.
Page 253 Do not operate the switch continually as the washer fluid pump may over- heat. ■ When a nozzle becomes blocked In this case, contact your Toyota dealer. Do not try to clear it with a pin or other object. The nozzle will be damaged. HIGHLANDER_HV_U (OM48F12U)
Page 254: Rear Window Wiper And Washer
4-3. Operating the lights and wipers Rear window wiper and washer Operating the wiper lever The wiper operation is selected by moving the lever as follows: Intermittent window wiper operation Normal window wiper operation : For U.S.A. : For Canada Washer/wiper dual operation The wiper will automatically oper- ate a couple of times after the...
Page 255 Do not operate the switch continually as the washer fluid pump may over- heat. ■ When a nozzle becomes blocked In this case, contact your Toyota dealer. Do not try to clear it with a pin or other object. The nozzle will be damaged. HIGHLANDER_HV_U (OM48F12U)
Page 256: Refueling Opening The Fuel Tank Cap
4-4. Refueling Opening the fuel tank cap The fuel tank of your vehicle has a special structure, which requires a reduction in fuel tank pressure before refueling. After the opener switch has been pressed, it will take several seconds until the vehicle is ready for refueling. Before refueling the vehicle ●...
Page 257 4-4. Refueling WARNING ■ When refueling the vehicle Observe the following precautions while refueling the vehicle. Failure to do so may result in death or serious injury. ● After exiting the vehicle and before opening the fuel door, touch an unpainted metal surface to discharge any static electricity.
Page 258 4-4. Refueling Opening the fuel tank cap Press the opener switch. When the message “Refuel Ready” appears, the fuel filler door will open. Turn the fuel tank cap slowly to remove it and hang it on the back of the fuel filler door. HIGHLANDER_HV_U (OM48F12U)
Page 259 ■ When the fuel filler door cannot be opened by pressing the inside switch If the fuel filler door opener switch cannot be operated, contact your Toyota dealer. In the event that urgent refueling is required, follow the procedure below.
Page 260 WARNING ■ When replacing the fuel tank cap Do not use anything but a genuine Toyota fuel tank cap designed for your vehicle. Doing so may cause a fire or other incident which may result in death or serious injury.
Page 261: Toyota Safety Sense P
■ Toyota Safety Sense P The Toyota Safety Sense P is designed to operate under the assumption that the driver will drive safely, and is designed to help reduce the impact to the occupants and the vehicle in the case of a collision or assist the driver in normal driving conditions.
Page 262 Toyota will not disclose the recorded data to a third party except: • With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased •...
Page 263 Do not subject the radar sensor or surrounding area to a strong impact. If the radar sensor, front grille, or front bumper has been subjected to a strong impact, have the vehicle inspected by your Toyota dealer. ● Do not disassemble the radar sensor.
Page 264 ● Do not attach window tinting to the windshield. ● Replace the windshield if it is damaged or cracked. If the windshield needs to be replaced, contact your Toyota dealer. ● Do not get the camera sensor wet. ● Do not allow bright lights to shine into the camera sensor.
Page 265 ● Do not attach any accessories that may obstruct the camera sensor to the hood, front grille or front bumper. Contact your Toyota dealer for details. ● If a surfboard or other long object is to be mounted on the roof, make sure that it will not obstruct the camera sensor.
Page 266 4-5. Using the driving support systems ■ Certification HIGHLANDER_HV_U (OM48F12U)
Page 267 4-5. Using the driving support systems HIGHLANDER_HV_U (OM48F12U)
Page 268: (Pre-Collision System)
4-5. Using the driving support systems PCS (Pre-Collision System) The pre-collision system uses a radar sensor and camera sen- sor to detect vehicles and pedestrians in front of your vehicle. When the system determines that the possibility of a frontal col- lision with a vehicle or pedestrian is high, a warning operates to urge the driver to take evasive action and the potential brake pressure is increased to help the driver avoid the collision.
Page 269 4-5. Using the driving support systems ◆ Pre-collision warning When the system determines that the possibility of a frontal collision is high, a buzzer will sound and a warning message will be displayed on the multi- information display to urge the driver to take evasive action.
Page 270 4-5. Using the driving support systems WARNING ■ Limitations of the pre-collision system ● The driver is solely responsible for safe driving. Always drive safely, taking care to observe your surroundings. Do not use the pre-collision system instead of normal braking operations under any circumstances.
Page 271 4-5. Using the driving support systems WARNING ■ When to disable the pre-collision system In the following situations, disable the system, as it may not operate prop- erly, possibly leading to an accident resulting in death or serious injury: ● When the vehicle is being towed ●...
Page 272 4-5. Using the driving support systems Changing settings of the pre-collision system ■ Enabling/disabling the pre-collision system The pre-collision system can be enabled/disabled on (→P. 110) of the multi-information display. The system is automatically enabled each time the power switch is turned to ON mode.
Page 273 4-5. Using the driving support systems ■ Operational conditions Availability of the pedestrian detection function depends on the region in which the vehicle was sold. (For specific countries/areas: →P. 268) Read the following for details: Region A  (The pedestrian detection function is available) The pre-collision system is enabled and the system determines that the pos- sibility of a frontal collision with a vehicle or pedestrian is high.
Page 274 4-5. Using the driving support systems Region B  (The pedestrian detection function is not available) The pre-collision system is enabled and the system determines that the pos- sibility of a frontal collision with a vehicle is high. Each function is operational at the following speeds: ●...
Page 275 4-5. Using the driving support systems ■ Pedestrian detection function The pre-collision system detects pedestri- ans based on the size, profile, and motion of a detected object. However, a pedes- trian may not be detected depending on the surrounding brightness motion, posture, angle...
Page 276 4-5. Using the driving support systems • When driving on a road where relative location to vehicle ahead in an adja- cent lane may change, such as on a winding road • When rapidly closing on a vehicle ahead • If the front of the vehicle is raised or lowered, such as when the road sur- face is uneven or undulating •...
Page 277 4-5. Using the driving support systems • When passing under an object (bill- board, etc.) at the top of an uphill road • When rapidly closing on an electric toll gate barrier, parking area barrier, or other barrier that opens and closes •...
Page 278 4-5. Using the driving support systems ■ Situations in which the system may not operate properly ● In some situations such as the following, a vehicle may not be detected by the radar sensor and camera sensor, preventing the system from operating properly: •...
Page 279 4-5. Using the driving support systems • When driving in inclement weather such as heavy rain, fog, snow or a sandstorm • When the vehicle is hit by water, snow, dust, etc. from a vehicle ahead • When driving through steam or smoke •...
Page 280 4-5. Using the driving support systems ● Some pedestrians such as the following may not be detected by the radar sensor and camera sensor, preventing the system from operating prop- erly • Pedestrians shorter than approximately 3.2 ft. (1 m) or taller than approx- imately 6.5 ft.
Page 281 ● If the PCS (Pre-Collision System) warning light continues to flash or the warning message does not disappear, the system may be malfunctioning. Have the vehicle inspected by your Toyota dealer immediately. ■ If VSC is disabled ●...
Page 282: (Lane Departure Alert With Steering Control)
4-5. Using the driving support systems LDA (Lane Departure Alert with steering control) Summary of functions When driving on highways and freeways with white (yellow) lines, this function alerts the driver when the vehicle might depart from its lane and provides assistance by operating the steering wheel to keep the vehicle in its lane.
Page 283 4-5. Using the driving support systems ◆ Steering control function When the system determines that the vehicle might depart from its lane, the system pro- vides assistance as necessary by operating the steering wheel in small amounts for a short period of time to keep the vehi- cle in its lane.
Page 284 4-5. Using the driving support systems WARNING ■ Before using LDA system Do not rely solely upon the LDA system. LDA is not a system which auto- matically drives the vehicle or reduces the amount of attention that must be paid to the area in front of the vehicle.
Page 285 Do not install or place anything on the hood or grille. Also, do not install a grille guard (bull bars, kangaroo bar, etc.). ● If your windshield needs repairs, contact your Toyota dealer. Turning LDA system on Press the LDA switch to turn the LDA system on.
Page 286 4-5. Using the driving support systems Indications on multi-information display LDA indicator The illumination condition of the indicator informs the driver of the system operation status. LDA indicator System operation status Illuminated in white LDA system is operating. Steering wheel assistance of the steering control Illuminated in green function is operating.
Page 287 4-5. Using the driving support systems Lane departure alert function display Displayed when the multi-information display is switched to the driving assist system information screen. Inside of displayed white lines Inside of displayed white lines   is white is black Indicates that the system is recog- Indicates that the system is not nizing white (yellow) lines.
Page 288 4-5. Using the driving support systems ■ Operation conditions of each function ● Lane departure alert function This function operates when all of the following conditions are met. • LDA is turned on. • Vehicle speed is approximately 32 mph (50 km/h) or more. •...
Page 289 4-5. Using the driving support systems ■ Temporary cancellation of functions When operation conditions are no longer met, a function may be temporarily canceled. However, when the operation conditions are met again, operation of the function is automatically restored. (→P. 288) ■...
Page 290 4-5. Using the driving support systems ■ Conditions in which functions may not operate properly In the following situations, the camera sensor may not detect white (yellow) lines and various functions may not operate normally. ● There are shadows on the road that run parallel with, or cover, the white (yellow) lines.
Page 291 4-5. Using the driving support systems ■ Warning message Warning messages are used to indicate a system malfunction or to inform the driver of the need for caution while driving. (→P. 567) ■ Customization Some settings can be changed. (Customizable features: →P. 669) HIGHLANDER_HV_U (OM48F12U)
Page 292: Dynamic Radar Cruise Control
4-5. Using the driving support systems Dynamic radar cruise control Summary of functions In vehicle-to-vehicle distance control mode, the vehicle automatically accelerates and decelerates to match the speed changes of the pre- ceding vehicle even if the accelerator pedal is not depressed. In con- stant speed control mode, the vehicle runs at a fixed speed.
Page 293 4-5. Using the driving support systems WARNING ■ Before using dynamic radar cruise control Driving safely is the sole responsibility of the driver. Do not rely solely on the system, and drive safely by always paying careful attention to your sur- roundings.
Page 294 4-5. Using the driving support systems WARNING ■ Situations unsuitable for dynamic radar cruise control Do not use dynamic radar cruise control in any of the following situations. Doing so may result in inappropriate speed control and could cause an acci- dent resulting in death or serious injury.
Page 295 4-5. Using the driving support systems Driving in vehicle-to-vehicle distance control mode This mode employs a radar sensor to detect the presence of vehicles up to approximately 320 ft. (100 m) ahead, determines the current vehicle-to-vehicle following distance, and operates to maintain a suit- able following distance from the vehicle ahead.
Page 296 4-5. Using the driving support systems Setting the vehicle speed (vehicle-to-vehicle distance control mode) Press the “ON-OFF” button to activate the cruise control. Radar cruise control indicator will come on and a message will be displayed on the multi-information display. Press the button again to deacti- vate the cruise control.
Page 297 4-5. Using the driving support systems Adjusting the set speed To change the set speed, operate the lever until the desired set speed is displayed. Increases the speed Decreases the speed Fine adjustment: Momentarily move the lever in the desired direction.
Page 298 4-5. Using the driving support systems Changing the vehicle-to-vehicle distance (vehicle-to-vehicle dis- tance control mode) Pressing the button changes the Preceding vehicle-to-vehicle distance as fol- vehicle mark lows: Long Medium Short The vehicle-to-vehicle distance is set automatically to long mode when the power switch is turned to ON mode.
Page 299 4-5. Using the driving support systems Canceling and resuming the speed control Pulling the lever toward you cancels the speed control. The speed setting is also canceled when brake pedal depressed. Pushing the lever up resumes the cruise control and returns vehicle speed to the set speed.
Page 300 4-5. Using the driving support systems Selecting constant speed control mode When constant speed control mode is selected, your vehicle will main- tain a set speed without controlling the vehicle-to-vehicle distance. Select this mode only when vehicle-to-vehicle distance control mode does not function correctly due to a dirty radar sensor, etc.
Page 301 The sensor cannot detect correctly because it is covered in some way. ● Pre-collision braking is activated. If vehicle-to-vehicle distance control mode is automatically canceled for any other reason, there may be a malfunction in the system. Contact your Toyota dealer. ■ Automatic cancelation of constant speed control mode...
Page 302 4-5. Using the driving support systems ■ When the sensor may not be correctly detecting the vehicle ahead In the case of the following and depending on the conditions, operate the brake pedal when deceleration of the system is insufficient or operate the accelerator pedal when acceleration is required.
Page 303 4-5. Using the driving support systems ■ Conditions under which the vehicle-to-vehicle distance control mode may not function correctly In the case of the following conditions, operate the brake pedal (or accelera- tor pedal, depending on the situation) as necessary. As the sensor may not be able to correctly detect vehicles ahead, the system may not operate properly.
Page 304: Rear View Monitor System
4-5. Using the driving support systems Rear view monitor system ∗ Entune Audio Plus or Entune Premium Audio  Refer “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”. Entune Audio  The rear view monitor system assists the driver by displaying guide lines and an image of the view behind the vehicle while backing up, for example while parking.
Page 305 4-5. Using the driving support systems Using the rear view monitor system ■ Screen description The rear view monitor system screen will be displayed if the shift lever is shifted to R while the power switch is in ON mode. Vehicle width guide lines The line indicates a guide path when the vehicle is being backed straight up.
Page 306 4-5. Using the driving support systems Rear view monitor system precautions ■ Area displayed on screen The rear view monitor system displays an image of the view from the bumper of the rear area of the vehicle. To adjust the image on the rear view monitor system screen.
Page 307 4-5. Using the driving support systems ■ Differences between the screen and the actual road The distance guide lines and the vehicle width guide lines may not actually be parallel with the dividing lines of the parking space, even when they appear to be so. Be sure to check visually. The distances between the vehicle width guide lines and the left and right dividing lines of the parking space may not be equal, even when they appear to be so.
Page 308 4-5. Using the driving support systems ● When the ground behind the vehicle slopes down sharply The distance guide lines will appear to be further from the vehicle than the actual dis- tance. Because of this, objects will appear to be closer than they actually are.
Page 309 4-5. Using the driving support systems ● Distance guidelines Visually check the surroundings and the area behind the vehi- cle. On the screen, it appears that a truck is parked at point . However, in reality if you back up to point , you will hit the truck.
Page 310 If you notice any of the following symptoms, refer to the likely cause and the solution, and re-check. If the symptom is not resolved by the solution, have the vehicle inspected by your Toyota dealer. Likely cause Solution  The image is difficult to see •...
Page 311 • The vehicle is used on an incline. The camera position is out of align- Have the vehicle inspected by your ment. Toyota dealer. WARNING ■ When using the rear view monitor system The rear view monitor system is a supplemental device intended to assist the driver when backing up.
Page 312 ● Do not expose the camera to strong impact as this could cause a malfunc- tion. If this happens, have the vehicle inspected by your Toyota dealer as soon as possible. HIGHLANDER_HV_U (OM48F12U)
Page 313: (Blind Spot Monitor)
4-5. Using the driving support systems ∗ BSM (Blind Spot Monitor) Summary of the Blind Spot Monitor The Blind Spot Monitor is a system that has 2 functions: ● The BSM (Blind Spot Monitor) function Assists the driver in making a decision when changing lanes ●...
Page 314 4-5. Using the driving support systems Multi-information display Turning the BSM function/RCTA function on/off. (→P. 315) The RCTA function is available when the BSM function is on. Outside rear view mirror indicators BSM function: When a vehicle is detected in a blind spot of the outside rear view mirrors, the outside rear view mirror indicator on the detected side will illuminate.
Page 315 4-5. Using the driving support systems Turning the BSM function/RCTA function on/off Press “<” or “>” of the meter control switches, select Press “∧” or “∨” of the meter control switches, select “BSM”. ■ Outside rear view mirror indicator visibility In strong sunlight, the outside rear view mirror indicator may be difficult to see.
Page 316 4-5. Using the driving support systems ■ Certification for the Blind Spot Monitor For vehicles sold in the U.S.A.  FCC ID : OAYSRR3A This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 317 Do not attach stickers to the sensor or surrounding area on the rear bumper. ● Do not modify the sensor or surrounding area on the rear bumper. ● Do not paint the rear bumper any color other than an official Toyota color. HIGHLANDER_HV_U (OM48F12U)
Page 318: Bsm Function
4-5. Using the driving support systems BSM function The BSM function uses radar sensors to detect vehicles that are trav- eling in an adjacent lane in the area that is not reflected in the outside rear view mirror (the blind spot), and advises the driver of the vehicles existence via the outside rear view mirror indicator.
Page 319 4-5. Using the driving support systems ■ The BSM function is operational when The BSM function is operational when all of the following conditions are met: ● The BSM function is on. ● The shift lever is in a position other than R. ●...
Page 320 4-5. Using the driving support systems ■ Conditions under which the BSM function may not function correctly ● The BSM function may not detect vehicles correctly in the following situa- tions: • When the sensor is misaligned due to a strong impact to the sensor or its surrounding area •...
Page 321 4-5. Using the driving support systems ● Instances of the BSM function unnecessarily detecting a vehicle and/or object may increase in the following situations: • When the sensor is misaligned due to a strong impact to the sensor or its surrounding area •...
Page 322: Rcta Function
4-5. Using the driving support systems RCTA function The RCTA function uses radar sensors to detect vehicles approaching from the right or left at the rear of the vehicle and alerts the driver of the presence of such vehicles by flashing the outside rear view mirror indicators and sounding a buzzer.
Page 323 4-5. Using the driving support systems ■ RCTA icon display When a vehicle approaching from the right or left at the rear of the vehicle is detected, the following will be displayed on the audio sys- tem screen. Display Content A vehicle is approaching from the left at the rear of the vehicle A vehicle is approaching from the right at the rear of the...
Page 324 4-5. Using the driving support systems RCTA function detection areas The areas that vehicles can be detected in are outlined below. The buzzer can alert the driver of faster vehicles approaching from farther away. Example: Approximate Approaching vehicle Speed alert distance Fast 18 mph (28 km/h) 65 ft.
Page 325 4-5. Using the driving support systems ■ Conditions under which the RCTA function will not detect a vehicle The RCTA function is not designed to detect the following types of vehicles and/or objects: ● Vehicles approaching from directly behind ● Vehicles backing up in a parking space next to your vehicle ●...
Page 326 4-5. Using the driving support systems • When backing up on a slope with a sharp change in grade • When backing out of a shallow angle parking spot • Immediately after the RCTA function is turned on • Immediately after the hybrid system is started with the RCTA function on •...
Page 327 4-5. Using the driving support systems ● Instances of the RCTA function unnecessarily detecting a vehicle and/or object may increase in the following situations: • When a vehicle passes by the side of your vehicle • When the parking space faces a street and vehicles are being driven on the street •...
Page 328: Driving Assist Systems
4-5. Using the driving support systems Driving assist systems To help enhance driving safety and performance, the following systems operate automatically in response to various driving situations. Be aware, however, that these systems are supple- mentary and should not be relied upon too heavily when operat- ing the vehicle.
Page 329 4-5. Using the driving support systems ◆ Hill-start assist control Helps to reduce the backward movement of the vehicle when start- ing on an uphill ◆ EPS (Electric Power Steering) Employs an electric motor to reduce the amount of effort needed to turn the steering wheel ◆...
Page 330 4-5. Using the driving support systems When the TRAC/VSC/ABS systems are operating The slip indicator light will flash while the TRAC/VSC/ABS sys- tems are operating. Disabling the TRAC system If the vehicle gets stuck in mud, dirt or snow, the TRAC system may reduce power from the hybrid system to the wheels.
Page 331 TRAC has been disabled even if switch has not been pressed TRAC cannot be operated. Contact your Toyota dealer. ■ Operating conditions of hill-start assist control When the following four conditions are met, the hill-start assist control will operate: ●...
Page 332 4-5. Using the driving support systems ■ ECB operation sound ECB operating sound may be heard in the following cases, but it does not indicate that a malfunction has occurred. ● Operating sound heard from the engine compartment when the brake pedal is operated.
Page 333 The ABS, TRAC and VSC systems will not function correctly if different tires are installed on the vehicle. Contact your Toyota dealer for further information when replacing tires or wheels. ■ Handling of tires and the suspension Using tires with any kind of problem or modifying the suspension will affect the driving assist systems, and may cause a system to malfunction.
Page 334: 4-6. Driving Tips
4-6. Driving tips Hybrid vehicle driving tips For economical and ecological driving, pay attention to the fol- lowing points: ◆ Using Eco drive mode When using Eco drive mode, the torque corresponding to the accel- erator pedal depression amount can be generated more smoothly than it is in normal conditions.
Page 335 4-6. Driving tips ◆ When braking Make sure to operate the brakes gently and in a timely manner. A greater amount of electrical energy can be regenerated when slow- ing down. ◆ Delays Repeated acceleration and deceleration, as well as long waits at traffic lights, will lead to bad fuel economy.
Page 336 4-6. Driving tips ◆ Checking tire inflation pressure Make sure to check the tire inflation pressure frequently. Improper tire inflation pressure can cause poor fuel economy. Also, as snow tires can cause large amounts of friction, their use on dry roads can lead to poor fuel economy. Use tires that are appro- priate for the season.
Page 337: Winter Driving Tips
4-6. Driving tips Winter driving tips Carry out the necessary preparations and inspections before driving the vehicle in winter. Always drive the vehicle in a man- ner appropriate to the prevailing weather conditions. Preparation for winter ● Use fluids that are appropriate to the prevailing outside tempera- tures.
Page 338 : The shift lever will be locked if it is attempted to be shifted from P to any other position without depressing the brake pedal. If the shift lever can be shifted from P, there may be a problem with the shift lock system. Have the vehicle inspected by your Toyota dealer immediately. HIGHLANDER_HV_U (OM48F12U)
Page 339 4-6. Driving tips Selecting tire chains Use the correct tire chain size when mounting the tire chains. Chain size is regulated for each tire size. Side chain: 0.12 in. (3 mm) in diameter 0.39 in. (10 mm) in width 1.18 in. (30 mm) in length Cross chain: 0.16 in.
Page 340 NOTICE ■ Repairing or replacing snow tires Request repairs or replacement of snow tires from Toyota dealers or legiti- mate tire retailers. This is because the removal and attachment of snow tires affects the opera- tion of the tire pressure warning valves and transmitters.
Page 341: Utility Vehicle Precautions
4-6. Driving tips Utility vehicle precautions This vehicle belongs to the utility vehicle class, which has higher ground clearance and narrower tread in relation to the height of its center of gravity. Utility vehicle feature ● Specific design characteristics give it a higher center of gravity than ordinary passenger cars.
Page 342 4-6. Driving tips Off-road driving Your vehicle is not designed to be driven off-road. However, in the event that off-road driving cannot be avoided, please observe the fol- lowing precautions to help avoid the areas prohibited to vehicles. ● Drive your vehicle only in areas where off-road vehicles are permit- ted to travel.
Page 343 4-6. Driving tips WARNING ■ Off-road driving precautions Always observe the following precautions to minimize the risk of death, seri- ous injury or damage to your vehicle: ● Drive carefully when off the road. Do not take unnecessary risks by driving in dangerous places.
Page 344 4-6. Driving tips NOTICE ■ To prevent water damage Take all necessary safety measures to ensure that water damage to the hybrid battery, hybrid system or other components does not occur. ● Water entering the engine compartment may cause severe damage to the hybrid system.
Page 345 4-6. Driving tips HIGHLANDER_HV_U (OM48F12U)
Page 346: Audio System
Audio system 5-1. Basic Operations Audio system types... 348 Entune Audio ....349 Steering wheel audio switches ......352 AUX Port/USB Port ... 353 Basic audio operations..354 5-2. Setup Setup menu....... 356 General settings....357 Audio settings ....358 Display settings....
Page 347 Audio system ® ® 5-7. Connecting Bluetooth 5-9. Bluetooth phone ® Preparations to use Using a Bluetooth wireless Phone ......395 communication....382 Making a call ..... 397 ® Registering a Bluetooth Receiving a call....400 audio player for the Speaking on the phone ..
Page 348: Basic Operations
5-1. Basic Operations Audio system types Entune Audio  →P. 349 Entune Audio Plus/Entune Premium Audio  For vehicles with Entune Premium Audio or Entune Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN- UAL”. ■ Using cellular phones Interference may be heard through the audio system's speakers if a cellular phone is being used inside or close to the vehicle while the audio system is operating.
Page 349: Entune Audio
5-1. Basic Operations ∗ Entune Audio Operations such as listening to audio, using the hands-free phone, confirming vehicle information and changing Entune Audio settings are started by using the following buttons. Entune Audio operation buttons button Press this button to access the ®...
Page 350 5-1. Basic Operations Operating the touch screen By touching the screen with your finger, you can control Entune Audio, etc. ■ Drag Touch the screen with your finger, and move the screen to the desired position. ● Scrolling the lists ■...
Page 351 5-1. Basic Operations ■ When using the touch screen ● If the screen is cold, the display may be dark, or the system may seem to be operating slightly slower than normal. ● The screen may seem dark and hard to see when viewed through sun- glasses.
Page 352: Steering Wheel Audio Switches
5-1. Basic Operations Steering wheel audio switches Some audio features can be controlled using the switches on the steering wheel. Operation may differ depending on the type of audio system or navigation system. For details, refer to the manual provided with the audio system or navigation system.
Page 353: Aux Port/Usb Port
5-1. Basic Operations AUX Port/USB Port Connect an iPod, USB memory device or portable audio player to the AUX port/USB port as indicated below. Select “iPod”, “USB” or “AUX” on the audio source selection screen and the device can be operated via audio system. Connecting using the AUX port/USB port ■...
Page 354: Basic Audio Operations
5-1. Basic Operations Basic audio operations Basic audio operations and functions common to each mode are explained in this section. Operating Entune Audio Press this knob to turn Entune Turn this knob to select radio Audio on and off, and turn it to station bands, tracks and files.
Page 355 5-1. Basic Operations Random playback Select to change on/off. Repeat play Select to change on/off. ■ Using cellular phones Interference may be heard through Entune Audio's speakers if a cellular phone is being used inside or close to the vehicle while Entune Audio is oper- ating.
Page 356: 5-2. Setup
5-2. Setup Setup menu You can adjust Entune Audio to your desired settings. Display “Setup” screen Press the “SETUP” button to display the “Setup” screen. Select to adjust the settings for operation sounds, screen ani- mation, etc. (→P. 357) Select to set the voice settings. (→P.
Page 357: General Settings
The animation effect for the screen can be set to on/off. Select to delete personal data (→P. 357) Select to update program versions. For details, contact your Toyota dealer. Select to display the software information. Notices related to third party software used in this product are enlisted. (This includes instructions for obtaining such software, where applicable.)
Page 358: Audio Settings
5-2. Setup Audio settings Settings are available for adjusting the radio operation, cover art, etc. Screen for audio settings Press the “SETUP” button. Select “Audio” on the “Setup” screen. Number of Radio Presets Select the number of radio preset stations. Display Cover Art on/off Automatic Sound Levelizer (→P.
Page 359: Display Settings
5-2. Setup Display settings Settings are available for adjusting the contrast and brightness of the screen. Screen for display settings Press the “SETUP” button. Select “Display” on the “Setup” screen. Adjust screen contrast/bright- ness Adjust screen contrast/bright- ness of the rear view monitor camera Changes to day mode.
Page 360: Voice Settings
5-2. Setup Voice settings This screen is used for guidance for voice command systems setting. Adjust the voice guidance vol- ume setting. voice recognition prompts “High”, “Low” or “Off”. Set the train voice recognition. Set the voice prompt interrupt on/off. Set the voice recognition tuto- rial.
Page 361: Using Entune Audio
5-3. Using Entune Audio Selecting the audio source Switching between audio sources such as radio and CD are explained in this section. Changing audio source Press the “AUDIO” button to display the audio source selection screen. If the audio source selection screen is not displayed, press the “AUDIO” button again.
Page 362: List Screen Operation
5-3. Using Entune Audio List screen operation When a list screen is displayed, use the appropriate buttons to scroll through the list. How to scroll : Select to scroll to the next or previous page. : If appears to the right of titles, the complete titles are too long for the display.
Page 363 5-3. Using Entune Audio Selecting, fast-forwarding and reversing tracks/files/songs ■ Selecting a track/file/song Press the “∧” or “∨” button on “SEEK/TRACK” or turn the “TUNE·SCROLL” knob to select the desired track/file/song number. To fast-forward or reverse, press and hold the “∧” or “∨” button on “SEEK/TRACK”.
Page 364: Optimal Use Of Entune Audio
5-3. Using Entune Audio Optimal use of Entune Audio On the “Sound Settings” screen, sound quality (Treble/Mid/ Bass), volume balance can be adjusted. How to adjust the sound settings and sound quality Select “-” or “+” to adjust 1 2 3 the treble, mid or bass to a level between -5 and 5.
Page 365: Using The Radio
5-4. Using the radio Radio operation Select “AM” or “FM” on the audio source selection screen to begin listening to the radio. Audio control screen Pressing the “AUDIO” button displays the audio control screen from any screens of the selected source. Audio source selection screen appears Preset stations...
Page 366 5-4. Using the radio Setting station presets Search for desired stations by turning the “TUNE·SCROLL” knob or pressing the “∧” or “∨” button on “SEEK/TRACK”. Select “(add new)”. To change the preset station to a different one, select and hold the preset station.
Page 367: Mp3/Wma/Aac Discs
5-5. Playing an audio CD and MP3/WMA/AAC discs CD player operation Insert disc or select “CD” on the audio source selection screen with a disc inserted to begin listening to a CD. Audio control screen Pressing the “AUDIO” button displays the audio control screen from any screens of the selected source.
Page 368 ■ Error messages If an error message is displayed, refer to the following table and take the appropriate measures. If the problem is not rectified, take the vehicle to your Toyota dealer. Message Cause Correction procedures • The disc is dirty or •...
Page 369 5-5. Playing an audio CD and MP3/WMA/AAC discs ■ MP3, WMA and AAC files MP3 (MPEG Audio LAYER3) is a standard audio compression format. Files can be compressed to approximately 1/10 of their original size by using MP3 compression. WMA (Windows Media Audio) is a Microsoft audio compression format. This format compresses audio data to a size smaller than that of the MP3 for- mat.
Page 370 5-5. Playing an audio CD and MP3/WMA/AAC discs ● AAC file compatibility • Compatible standards MPEG4/AAC-LC • Compatible sampling frequencies 11.025/12/16/22.05/24/32/44.1/48 (kHz) • Compatible bit rates 16-320 (kbps) Compatible channel modes: 1ch and 2ch ● Compatible media Media that can be used for MP3, WMA and AAC playback are CD-Rs and CD-RWs.
Page 371 5-5. Playing an audio CD and MP3/WMA/AAC discs ● ID3, WMA and AAC tags ID3 tags can be added to MP3 files, making it possible to record the track title, artist name, etc. The system is compatible with ID3 Ver. 1.0, 1.1, and Ver. 2.2, 2.3 ID3 tags. (The number of characters is based on ID3 Ver.
Page 372 5-5. Playing an audio CD and MP3/WMA/AAC discs NOTICE ■ Discs and adapters that cannot be used Do not use the following types of CDs. Also, do not use 3 in. (8 cm) CD adapters, Dual Discs or printable discs. Doing so may damage the CD player and/or the CD insert/eject function.
Page 373: Listening To An Ipod
5-6. Using an external device Listening to an iPod Connecting an iPod enables you to enjoy music from the vehicle speakers. Select “iPod” on the audio source selection screen. When the iPod connected to the system includes iPod video, the system can only output the sound by selecting the browse screen.
Page 374 5-6. Using an external device ■ About iPod ● “Made for iPod”, “Made for iPhone” and “Made for iPad” mean that an elec- tronic accessory has been designed to connect specifically to iPod or iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards.
Page 375 5-6. Using an external device ■ iPod problems To resolve most problems encountered when using your iPod, disconnect your iPod from the vehicle iPod connection and reset it. For instructions on how to reset your iPod, refer to your iPod Owner's Manual. ■...
Page 376 5-6. Using an external device ■ Compatible models ® ® ® ® ® The following iPod , iPod nano , iPod classic , iPod touch and iPhone devices can be used with this system. ● Made for • iPod touch (5th generation) •...
Page 377: Listening To A Usb Memory Device
5-6. Using an external device Listening to a USB memory device Connecting a USB memory device enables you to enjoy music from the vehicle speakers. Touch “USB” on the audio source selection screen. Connecting a USB memory device →P. 353 Audio control screen Pressing the “AUDIO”...
Page 378 5-6. Using an external device ■ USB memory functions ● Depending on the USB memory device that is connected to the system, the device itself may not be operable and certain functions may not be avail- able. If the device is inoperable or a function is unavailable due to a mal- function (as opposed to a system specification), disconnecting the device and reconnecting it may resolve the problem.
Page 379 5-6. Using an external device • Compatible standards MP3 (MPEG1 AUDIO LAYERII, III, MPEG2 AUDIO LAYERII, III) • Compatible sampling frequencies MPEG1 AUDIO LAYERII, III: 32, 44.1, 48 (kHz) MPEG2 AUDIO LAYERII, III: 16, 22.05, 24 (kHz) • Compatible bit rates (compatible with VBR) MPEG1 AUDIO LAYERII, III: 32-320 (kbps) MPEG2 AUDIO LAYERII, III: 8-160 (kbps) •...
Page 380 5-6. Using an external device ● MP3, WMA and AAC playback • When a device containing MP3, WMA and AAC files is connected, all files in the USB memory device are checked. Once the file check is fin- ished, the first MP3, WMA and AAC file is played. To make the file check finish more quickly, we recommend that you do not include any files other than MP3, WMA and AAC files or create any unnecessary folders.
Page 381: Using The Aux Port
5-6. Using an external device Using the AUX port To use the AUX port, connect a portable player, press the “AUDIO” button, then select “AUX” to display the audio control screen. Connecting a portable audio player →P. 353 ■ Operating portable audio players connected to Entune Audio The volume can be adjusted using the vehicle's audio controls.
Page 382: Communication
® 5-7. Connecting Bluetooth Preparations to use wireless communica- tion ® The following can be performed using Bluetooth wireless com- munication: ■ A portable audio player can be operated and listened to via Entune Audio ■ Hands-free phone calls can be made via a cellular phone In order to use wireless communication, register and connect a ®...
Page 383: Connecting Bluetooth
® 5-7. Connecting Bluetooth  ■ Certifications for the Bluetooth (caution) FCC ID: AJDK068 • This device complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.
Page 384 ® 5-7. Connecting Bluetooth Device registration/connection flow ® 1. Register the Bluetooth device to be used with Entune Audio (→P. 386, 387, 388) ® 2. Connect the Bluetooth device to be used (→P. 390) To be used for audio To be used for hands-free phone ®...
Page 385 ® 5-7. Connecting Bluetooth Registering and connecting from the “Bluetooth* Setup” screen To display the screen shown below, press the “SETUP” button and select “Bluetooth ” on the “Setup” screen. Select to connect the device to be used with Entune Audio. (→P.
Page 386: Registering A Bluetooth ® Audio Player For The First Time
® 5-7. Connecting Bluetooth ® Registering a Bluetooth audio player for the first time ® To use the Bluetooth Audio, it is necessary to register an audio player with the system. Once the player has been registered, it is possible to use the ®...
Page 387: Registering A Bluetooth ® Phone For The First Time
® 5-7. Connecting Bluetooth ® Registering a Bluetooth phone for the first time To use the hands-free system, it is necessary to register a ® Bluetooth phone with the system. Once the phone has been registered, it is possible to use the hands-free system.
Page 388: Registering A Bluetooth ® Device
® 5-7. Connecting Bluetooth ® Registering a Bluetooth device ® Bluetooth compatible phones (HFP) and portable audio players (AVP) can be registered simultaneously. You can register up to 5 ® Bluetooth devices. ® How to registering a Bluetooth device Display the “Bluetooth Setup”...
Page 389 ® 5-7. Connecting Bluetooth Select “OK” when the connection status changes from “Connect- ing...” to “Connected”. If an error message is displayed, follow the guidance on the screen to try again. Registration can be performed from screens other than the “Bluetooth* Setup”...
Page 390: Connecting A Bluetooth ® Device
® 5-7. Connecting Bluetooth ® Connecting a Bluetooth device ® Up to 5 Bluetooth devices (Phones [HFP] and audio players [AVP]) can be registered. ® If more than 1 Bluetooth device has been registered, select which device to connect to. Press the “SETUP”...
Page 391 ® 5-7. Connecting Bluetooth Manual connection When auto connection has failed or “Bluetooth Power” is turned off, ® you must connect the Bluetooth device manually. ® Follow the steps in “Connecting a Bluetooth device” from step (→P. 390) : Bluetooth is a registered trademark of Bluetooth SIG, Inc. ®...
Page 392: Displaying A Bluetooth ® Device Details
® 5-7. Connecting Bluetooth ® Displaying a Bluetooth device details You can confirm and change the registered device details. ® Bluetooth device registration status Display the “Bluetooth Setup” screen. (→P. 385) Select the device. Select “Device Info”. Following screen is displayed: Change device Name Change connection method (→P.
Page 393: Detailed Bluetooth ® System Settings
® 5-7. Connecting Bluetooth ® Detailed Bluetooth system settings ® You can confirm and change the detailed Bluetooth settings. ® How to check and change detailed Bluetooth settings Display the “Bluetooth Setup” screen. (→P. 385) Select “System Settings”. The following screen is displayed: Bluetooth Power on/off ®...
Page 394: Bluetooth ® Audio
® 5-8. Bluetooth Audio ® Listening to Bluetooth Audio ® The Bluetooth audio system enables the user to enjoy music played on a portable player from the vehicle speakers via wire- less communication. ® When a Bluetooth device cannot be connected, check the connec- tion status on the “Bluetooth Audio”...
Page 395: Bluetooth ® Phone
® 5-9. Bluetooth phone ® Using a Bluetooth Phone The hands-free system is a function that allows you to use your cellular phone without touching it. ® ® This system supports Bluetooth . Bluetooth is a wireless data system that allows the cellular phone to wirelessly connect to the hands-free system and make/receive calls.
Page 396 ® 5-9. Bluetooth phone ■ Telephone switch (→P. 408) ■ Microphone The vehicle’s built in micro- phone is used when talking on the phone. The person you are speaking to can be heard from the front speakers. To use the hands-free system, must register your...
Page 397: Making A Call
® 5-9. Bluetooth phone Making a call ® Once a Bluetooth phone is registered, you can make a call using the following procedure: Dialing Display the phone screen. (→P. 395) Select the “Dial Pad” tab and enter a phone number. To delete the input phone number, select For the first digit, you can enter “+”...
Page 398 ® 5-9. Bluetooth phone Press the off-hook switch on the steering wheel. If the phonebook is empty, a message will be displayed. ® For a PBAP compatible Bluetooth phone and “Automatic Transfer”  is off Select the desired item. Select to transfer new con- tacts from a cellular phone, select “Always”...
Page 399 ® 5-9. Bluetooth phone Calling using favorites list You can make a call using numbers registered in the contact. Display the phone screen. (→P. 395) Select “Favorites” tab. Select the desired number to make a call. Dialing from call history You can make a call using the call history, which has the 3 functions below.
Page 400: Receiving A Call
® 5-9. Bluetooth phone Receiving a call When a call is received, the following screen is displayed together with a sound. To answer the phone Press the off-hook switch on the steering wheel or select To refuse a call Press the on-hook switch on the steering wheel or select To adjust the incoming call volume Turn the “PWR·VOL”...
Page 401: Speaking On The Phone
® 5-9. Bluetooth phone Speaking on the phone The following screen is displayed when speaking on the phone. To adjust the call volume Select “-” or “+”. You can also adjust the volume using the steering switches or the volume knob. To prevent the other party from hearing your voice Select “Mute”.
Page 402 ® 5-9. Bluetooth phone ■ Release Tones ● A continuous tone signal is a character string that consists of numbers and the characters p or w. (e.g.056133w0123p#1∗) ● When the “p” pause tone is used, the tone data up until the next pause tone will be automatically sent after 2 seconds have elapsed.
Page 403 ® 5-9. Bluetooth phone To transfer a call Select “Handset Mode” to on from a hands-free call to a cellular phone call. Select “Handset Mode” to off from a cellular phone call to a hands-free call. Transmit volume setting Select “Transmit Volume”. Select the desired level for the transmit volume.
Page 404: Bluetooth ® Phone Message Function
® 5-9. Bluetooth phone ® Bluetooth phone message function Received messages can be forwarded from the connected ® Bluetooth phone, enabling checking and replying using Entune Audio. ® Depending on the type of Bluetooth phone connected, received messages may not be transferred to the message inbox. If the phone does not support the message function, this func- tion cannot be used.
Page 405 ® 5-9. Bluetooth phone ■ Receiving a message ● Depending on the cellular phone used for receiving messages, or its regis- tration status with Entune Audio, some information may not be displayed. ● The pop up screen is separately available for incoming e-mail and SMS/ MMS messages under the following conditions: E-mail: •...
Page 406 ® 5-9. Bluetooth phone Checking the messages Display the message inbox screen. (→P. 404) Select the desired message from the list. Check that the message is displayed. E-mails: Select “Mark Unread” or “Mark Read” to mark mail unread or read on the message inbox screen.
Page 407 ® 5-9. Bluetooth phone Replying to a message Display the message inbox screen. (→P. 404) Select the desired message from the list. Select “Quick Message”. Select the desired message. Select “Send”. ■ Editing quick reply message Select “Quick Message”. Select corresponding to the desired message to edit.
Page 408: Using The Steering Wheel Switches
® 5-9. Bluetooth phone Using the steering wheel switches The steering wheel switches can be used to operate a connected cellular phone. Operating a telephone using the steering wheel switches Volume switch • Increase/Decrease the vol- • Press and hold: Continuously increase/ decrease the volume...
Page 409: Bluetooth ® Phone Settings
® 5-9. Bluetooth phone ® Bluetooth phone settings You can adjust the hands-free system to your desired settings. “Phone/Message Settings” screen To display the screen shown below, press the “SETUP” button, and select “Phone” on the “Setup” screen. Set the phone connection (→P.
Page 410: Contact/Call History Settings
® 5-9. Bluetooth phone Contact/Call History Settings ® The contact can be transferred from a Bluetooth phone to the sys- tem. The contact also can be added, edited and deleted. The call history can be deleted and contact and favorites can be changed.
Page 411 ® 5-9. Bluetooth phone Update contacts from phone Operation methods differ between PBAP compatible and PBAP ® incompatible but OPP compatible Bluetooth phones. If your cellular phone is neither PBAP nor OPP compatible, the con- tacts cannot be transferred. ® ■...
Page 412 ® 5-9. Bluetooth phone ■ Updating the contacts in a different way (From the “Call His- tory” screen) ® For PBAP compatible Bluetooth phones, this function is available when “Automatic Transfer” is set to off. (→P. 410) Display the phone screen. (→P. 395) Select the “Call History”...
Page 413 ® 5-9. Bluetooth phone Editing the contact data ® For PBAP compatible Bluetooth phones, this function is available when “Automatic Transfer” is set to off. (→P. 410) Select “Edit Contacts”. Select the desired contact. Select corresponding to the desired name or number. For editing the name ...
Page 414 ® 5-9. Bluetooth phone Deleting the contact data ® For PBAP compatible Bluetooth phones, this function is available when “Automatic Transfer” is set to off. (→P. 410) Select “Delete Contacts”. Select the desired contact and select “Delete”. Select “Yes” when the confirmation screen appears. ■...
Page 415 ® 5-9. Bluetooth phone When 15 contacts have already been registered to the favorites list  When 15 contacts have already been registered to the favorites list, a registered contact needs to be replaced. Select “Yes” when the confirmation screen appears to replace a contact.
Page 416 ® 5-9. Bluetooth phone ■ Deleting the contacts in the favorites list Select “Remove Favorite”. Select the desired contacts and select “Remove”. Select “Yes” when the confirmation screen appears. Check that a confirmation screen is displayed when the opera- tion is complete. Deleting contacts in the favorites list in a different way (from the ...
Page 417 ® 5-9. Bluetooth phone Message Settings Display the “Phone/Message Settings” screen. (→P. 409) Select “Messaging Settings”. Select the desired item to be set. automatic message transfer on/off. automatic message readout on/off. Set the SMS/MMS notifica- tion popup on/off. Set the e-mail notification popup on/off.
Page 418 ® 5-9. Bluetooth phone ■ Displaying the “Messaging Settings” screen in a different way Display the phone screen. (→P. 395) Select Select “Settings”. Phone Display Settings Display the “Phone/Message Settings” screen. (→P. 409) Select “Phone Display Settings”. Select the desired item to be set. Change the incoming call display.
Page 419: What To Do If
The connected device may not be a compatible Bluetooth cellular phone. → For a list of specific devices which operation has been confirmed on this system, check with your Toyota dealer or the following web- site: http://www.toyota.com/entune.html ® The Bluetooth version of the connected cellular phone may be older than the specified version.
Page 420 ® 5-9. Bluetooth phone When registering/connecting a cellular phone  A cellular phone cannot be registered. An incorrect passcode was entered on the cellular phone. → Enter the correct passcode on the cellular phone. The registration operation has not been completed on the cellular phone side.
Page 421 → For a list of specific devices which operation has been confirmed on this system, check with your Toyota dealer or the following web- site: http://www.toyota.com/entune.html Automatic phonebook transfer function on this system is set to off.
Page 422 ® 5-9. Bluetooth phone In other situations  Even though all conceivable measures have been taken, the symptom sta- tus does not change. The cellular phone is not close enough to this system. → Bring the cellular phone closer to this system. The cellular phone is the most likely cause of the symptom.
Page 423: Bluetooth ® Bluetooth
® 5-10. Bluetooth ® Bluetooth ■ ® When using the Bluetooth audio system ● In the following conditions, the system may not function. • If the portable audio player is turned off • If the portable audio player is not connected •...
Page 424 ® 5-10. Bluetooth ■ ® Bluetooth antenna The antenna is built into the display. If the portable audio player is behind the seat or in the glove box or console box, or is touching or covered by metal objects, the connection status may deteriorate.
Page 425 ® 5-10. Bluetooth ■ Compatible models ® The Bluetooth audio system supports portable audio players with the follow- ing specifications ® ● Bluetooth specifications: Ver. 2.0, or higher (Recommended: Ver. 3.0+EDR or higher) ● Profiles: • A2DP (Advanced Audio Distribution Profile) Ver. 1.0, or higher (Recommended: Ver.
Page 426 ® 5-10. Bluetooth ■ Reconnecting the portable audio player If the portable audio player is disconnected due to poor reception, the system automatically reconnects the portable audio player. If you have switched off the portable audio player yourself, follow the instruc- tions below to reconnect: ●...
Page 427: Using The Voice
5-11. Using the voice command system Voice command system The voice command system enables the hands-free system to be operated using voice commands. Operations of the voice command system can be performed by selecting the menu corresponding to each function on the screen.
Page 428 5-11. Using the voice command system ■ Microphone →P. 396 ■ When using the microphone ● It is unnecessary to speak directly into the microphone when giving a com- mand. ● When “Voice Prompt Interrupt” set to on, it is not necessary to wait for the confirmation beep before speaking a command.
Page 429 5-11. Using the voice command system Command list Some recognizable voice commands and their actions are shown below as examples. Basic  Command Action Prompts voice guidance to offer examples of com- “Help” mands or operation methods “Go Back” Returns to the previous screen Phone ...
Page 430 5-11. Using the voice command system Mobile Assistant ® The Mobile Assistant feature will activate Apple’s Siri Eyes Free mode via the steering wheel switches. To operate the Mobile Assis- tant, a compatible cellular phone must be registered and connected to ®...
Page 431 5-11. Using the voice command system ■ Notes about Mobile Assistant ● The available features and functions may vary based on the iOS version installed on the connected device. ● Some Siri features are limited in Eyes Free mode. If you attempt to use an unavailable function, Siri will inform you that the function is not available.
Page 432 5-11. Using the voice command system HIGHLANDER_U (OM48F09U)
Page 433: Interior Features
Interior features 6-1. Using the air conditioning 6-4. Using the other interior system and defogger features Front automatic air Other interior features ..459 conditioning system ..434 • Sun visors ..... 459 Rear automatic air • Vanity mirrors....459 conditioning system ..
Page 434: Front Automatic Air
6-1. Using the air conditioning system and defogger Front automatic air conditioning system Air outlets and fan speed are automatically adjusted according to the temperature setting. Air conditioning controls ■ Adjusting the temperature setting To adjust the temperature setting, turn clockwise to increase the temperature and counterclockwise to decrease the tempera- ture.
Page 435 6-1. Using the air conditioning system and defogger ■ Fan speed setting To adjust the fan speed, press ∧ ” to increase the fan “ speed and “ ∨ ” to decrease the fan speed. Press to turn the fan off. ■...
Page 436 6-1. Using the air conditioning system and defogger ■ Defogging the windshield Defoggers are used to defog the windshield and front side win- dows. Press Set the outside/recirculated air mode button to outside air mode if the recirculated air mode is used. (It may switch automatically.) To defog the windshield and the side windows early, turn the air flow and temperature up.
Page 437 6-1. Using the air conditioning system and defogger Air outlets ■ Location of air outlets The air outlets and air volume change according selected airflow mode. ■ Adjusting the position of and opening and closing the air out- lets Front center outlets ...
Page 438 6-1. Using the air conditioning system and defogger Front side outlets  Direct air flow to the left or right, up or down. Closes the vent Slide the knob to the most out- ward position. Opens the vent ■ Operation of the air conditioning system in Eco drive mode In Eco drive mode, the air conditioning system is controlled as follows to pri- oritize fuel efficiency: ●...
Page 439 6-1. Using the air conditioning system and defogger ■ Fogging up of the windows ● The windows will easily fog up when the humidity in the vehicle is high. Turning on will dehumidify the air from the outlets and defog the wind- shield effectively.
Page 440 6-1. Using the air conditioning system and defogger WARNING ■ To prevent the windshield from fogging up ● Do not use during cool air operation in extremely humid weather. The difference between the temperature of the outside air and that of the windshield can cause the outer surface of the windshield to fog up, block- ing your vision.
Page 441: Rear Automatic Air Conditioning System
6-1. Using the air conditioning system and defogger Rear automatic air conditioning system Air outlets and fan speed are automatically adjusted according to the temperature setting. Air conditioning controls ■ Adjusting the temperature setting To adjust the temperature setting, press ∧...
Page 442 6-1. Using the air conditioning system and defogger ■ Changing airflow modes To change the airflow mode, press outlets used switched each time the button is pressed. Air flows to the upper body. Air flows to the upper body and feet. Air flows to the feet.
Page 443 6-1. Using the air conditioning system and defogger Air outlets ■ Location of air outlets The air outlets and air volume change according selected airflow mode. ■ Adjusting the position of and opening and closing the air out- lets Direct air flow to the left or right, forward or backward.
Page 444: Heated Steering Wheel/ Seat Heaters/ Seat Ventilators
6-1. Using the air conditioning system and defogger ∗ ∗ Heated steering wheel /seat heaters /seat ∗ ventilators The heated steering wheel and seat heaters heat the side grips of the steering wheel and seats, respectively. Seat ventilators maintain good airflow by blowing air from the seats. WARNING ●...
Page 445 6-1. Using the air conditioning system and defogger Heated steering wheel Turn the heated steering wheel on/off The indicator light comes on when the heated steering wheel is oper- ating. The heated steering wheel will automatically turn off after about 30 minutes.
Page 446 6-1. Using the air conditioning system and defogger ■ The seat heaters and seat heaters/ventilators can be used when The power switch is in ON mode. ■ When not in use Seat heaters  Turn the dial fully backward. The indicator light will turn off. Seat heaters/ventilators ...
Page 447: Using The Interior Lights
6-2. Using the interior lights Interior lights list Rear interior/rear personal lights (→P. 448) Ambient lights (if equipped) Front interior/front personal lights (→P. 448) Outer foot lights (if equipped) Power switch light Front door courtesy lights HIGHLANDER_HV_U (OM48F12U)
Page 448: Interior Lights
6-2. Using the interior lights Interior lights Turns the lights on/off Turns the lights linked to door position on/off Personal lights Turn the light on/off Front Rear   HIGHLANDER_HV_U (OM48F12U)
Page 449 6-2. Using the interior lights ■ Illuminated entry system The lights automatically turn on/off according to power switch mode, the pres- ence of the electronic key, whether the doors are locked/unlocked, and whether the doors are opened/closed. ■ To prevent 12-volt battery discharge If the following lights are left on when the power switch is turned off, the lights will go off automatically after 20 minutes: ●...
Page 450: List Of Storage Features
6-3. Using the storage features List of storage features Auxiliary boxes (→P. 455) Bottle holders (→P. 452) Open tray (→P. 456) Cup holders (→P. 453) Glove box (→P. 451) Console box (→P. 451) WARNING ● Do not leave glasses, lighters or spray cans in the storage spaces, as this may cause the following when cabin temperature becomes high: •...
Page 451: Glove Box
6-3. Using the storage features Glove box Unlock with the mechanical key Lock with the mechanical key Open (pull lever) ■ Power back door main switch (vehicles with power back door) The power back door main switch is located in the glove box. (→P. 133) Console box To open the console box lids, press on the knob and slide both...
Page 452: Bottle Holders
6-3. Using the storage features Bottle holders ■ Front ■ Rear ■ When using the bottle holder ● When storing a bottle, close the cap. ● The bottle may not be stored depending on its size or shape. WARNING Do not place anything other than a bottle in the bottle holders. Other items may be thrown out of the holders in the event of an accident or sudden braking and cause injury.
Page 453: Cup Holders
6-3. Using the storage features Cup holders ■ Front ■ Rear (second seats) Type A  Pull the armrest down. (→P. 468) Type B  Fold the side table up for use. (→P. 470) HIGHLANDER_HV_U (OM48F12U)
Page 454 6-3. Using the storage features ■ Rear (third seats) ■ Removing the cup holder insert (front cup holder) The cup holder insert may be removed for cleaning. WARNING Do not place anything other than cups or aluminum cans in the cup holders. Other items may be thrown out of the holders in the event of an accident or sudden braking, causing injury.
Page 455: Auxiliary Boxes
6-3. Using the storage features Auxiliary boxes Overhead Driver’s side instrument panel   Push the lid. Pull the tab to open. WARNING ■ Items unsuitable for storing (overhead) Do not store items heavier than 0.4 lb. (0.2 kg). Doing so may cause the auxiliary box to open and the items inside may fall out, resulting in an accident.
Page 456: Open Tray
6-3. Using the storage features Open tray ■ Cable pass through The open tray is provided with a hole that allows cables to be passed through the tray from the USB/AUX port, USB charging ports or power outlet. Remove the cover. WARNING ■...
Page 457: Luggage Compartment Features
6-3. Using the storage features Luggage compartment features Cargo hooks Raise the hooks to use. Cargo hooks are provided for securing loose items. Grocery bag hooks NOTICE Do not hang any object heavier than 6.6 lb. (3 kg) on the grocery bag hooks. HIGHLANDER_HV_U (OM48F12U)
Page 458 6-3. Using the storage features Center deck under tray Pull the strap upwards to open the center deck board. To secure the center deck board, remove the hook on the backside of the center deck board and attach the hook to the head restraint on the third seats as shown.
Page 459: Other Interior Features
6-4. Using the other interior features Other interior features Sun visors To set the visor in the forward position, flip it down. To set the visor in the side posi- tion, flip down, unhook, and swing it to the side. To use the side extender, place the visor in the side position, then slide it backward.
Page 460: Conversation Mirror
6-4. Using the other interior features Conversation mirror Push the lid. Push the lid back up half way. ■ To use the overhead console from the conversation mirror state Fully close the lid, then open it again. (→P. 455) HIGHLANDER_HV_U (OM48F12U)
Page 461: Clock
6-4. Using the other interior features Clock The clock can be adjusted by pressing the buttons. Adjusts the hours Adjusts the minutes ■ The clock is displayed when The power switch is in ACCESSORY or ON mode. ■ When the 12-volt battery is disconnected The time display will automatically be set to 1:00.
Page 462 If the outside temperature is 37°F (3°C) or less, the ice warning indicator flashes 10 times, and then illuminates. ■ When “--” or “E” is displayed The system may be malfunctioning. Take your vehicle to your Toyota dealer. HIGHLANDER_HV_U (OM48F12U)
Page 463: Power Outlets
6-4. Using the other interior features Power outlets The power outlet can be used for the following components: 12 V: Accessories that run on less than 10 A 120 VAC: Accessories that use less than 100 W ■ 12 V Front ...
Page 464 6-4. Using the other interior features ■ The power outlets can be used when 12 V: The power switch is in ACCESSORY or ON mode. 120 VAC: The power switch is in ON mode. NOTICE ■ To avoid damaging the power outlets Close the power outlet lids when the power outlets are not in use.
Page 465: Usb Charging Ports
6-4. Using the other interior features USB charging ports The USB charging ports are used to supply 2.1 A of electricity at 5 V to external devices. The USB charging ports are for charging only. They are not designed for data transfer or other purposes. Depending on the external device, it may not charge properly.
Page 466 6-4. Using the other interior features NOTICE ■ To prevent damage to the USB charging ports ● Do not insert foreign objects into the ports. ● Do not spill water or other liquids into the ports. ● When the USB charging ports are not in use, close the lids. If a foreign object or liquid enters a port may cause a short circuit.
Page 467: Rear Sunshades
6-4. Using the other interior features Rear sunshades (if equipped) Pull the tab up. Hook the sunshade on to the anchors. To lower the sunshade, pull the tab up slightly to unhook the shade from the anchors, and lower it slowly.
Page 468: Armrest
6-4. Using the other interior features Armrest Type A  Fold down the armrest for use. Type B  Lower the armrest from the highest position to the lowest position. Raise armrest desired angle. To unlock the armrest, lift the arm- rest to raise it to the highest posi- tion.
Page 469: Coat Hooks
6-4. Using the other interior features Coat hooks Coat hooks are provided on the rear assist grips. WARNING Do not hang coat hangers or other hard or sharp objects on the hook. If the SRS curtain shield airbags deploy, these items may become projectiles, causing death or serious injury.
Page 470: Side Table
6-4. Using the other interior features Side table (if equipped) Fold the side table up for use. ■ To stowing the side table To fold down the side table, pull up the lever to release the lock. Hold the table to let it lower slowly until you hear a click.
Page 471: Garage Door Opener
6-4. Using the other interior features ∗ Garage door opener The garage door opener can be programmed to operate garage doors, gates, entry doors, door locks, home lighting systems, security systems, and other devices.  The garage door opener (HomeLink Universal Transceiver) is manu- ...
Page 472 6-4. Using the other interior features ® ■ Programming HomeLink Point remote control transmitter for the device 1 to 3 in. (25 to 75 mm) from the ® HomeLink buttons. ® Keep the HomeLink indicator light in view while programming. For U.S.A.
Page 473 6-4. Using the other interior features ® Test the HomeLink operation by pressing the newly pro- grammed button and observing the indicator light: ● If the indicator light is solid/continuous, programming has been completed and your device should activate when the Home- ®...
Page 474 6-4. Using the other interior features Press and hold the pro- ® grammed HomeLink button (located inside the vehicle) for 2 seconds and release it. Repeat this sequence (press/ hold/release) up to 3 times to complete programming. If the garage door opener motor ®...
Page 475 6-4. Using the other interior features ® Operating HomeLink ® ® Press the appropriate HomeLink button. The HomeLink indicator light should turn on. Garage door operation indicators The status of the opening and closing of a garage door is shown by the indicators.
Page 476 6-4. Using the other interior features ® Erasing the entire HomeLink memory (all three programs) Press and hold the 2 outside but- tons for 10 seconds until the ® HomeLink indicator light changes from continuously lit (orange) rapidly flashing (green). If you sell your vehicle, be sure to erase the programs stored in the ®...
Page 477 6-4. Using the other interior features Cet appareil est conforme aux normes FCC partie 15 et Industry Canada RSS-210. Son fonctionnement est soumis aux deux conditions suivantes: (1) Cet appa- reil ne doit pas causer d’interférences nuisibles et (2) Cet appareil doit accep- ter toute interférence qui peuvent être reçues y compris les interférences pouvant provoquer un fonctionnement indésirable.
Page 478: Safety Connect
Telematics Subscription Service Agreement and its Terms and Conditions, as in effect and amended from time to time, a current copy of which is available at Toyota.com. All use of the Safety Connect service is subject to such then-applicable Terms and Conditions.
Page 479 After you have signed the Telematics Subscription Service Agree- ment and are enrolled, you can begin receiving services. A variety of subscription terms are available for purchase. Contact your Toyota dealer, call 1-800-331-4331, or push the “SOS” button in your vehicle for further subscription details. HIGHLANDER_HV_U (OM48F12U)
Page 480 Safety Connect. ● Safety Connect is available beginning Fall 2009 on select Toyota models. Contact with the Safety Connect response center is dependent upon the telematics device being in operative condition, cellular connection availabil- ity, and GPS satellite signal reception, which can limit the ability to reach the response center or receive emergency service support.
Page 481 ● Green indicator light flashing = Safety Connect call in process ● Red indicator light (except at vehicle start-up) = System malfunction (contact your Toyota dealer) ● No indicator light (off) = Safety Connect service not active Safety Connect services ■...
Page 482 In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Connect-equipped vehicle location data may, under certain circumstances, be shared with third parties to locate your vehicle. Further information is available at Toyota.com. ■ Emergency Assistance Button (“SOS”) In the event of an emergency on the road, push the “SOS”...
Page 483 6-4. Using the other interior features Safety information for Safety Connect Important! Read this information before using Safety Connect. ■ Exposure to radio frequency signals The Safety Connect system installed in your vehicle is a low-power radio transmitter and receiver. It receives and also sends out radio frequency (RF) signals.
Page 484: Compass
6-4. Using the other interior features ∗ Compass The compass on the inside rear view mirror indicates the direc- tion in which the vehicle is heading. Operation To turn the compass on or off, press the button for more than 3 seconds.
Page 485 6-4. Using the other interior features Calibrating the compass The direction display deviates from the true direction determined by the earth’s magnetic field. The amount of deviation varies according to the geographic position of the vehicle. If you cross over a map boundary shown in illustration, the compass will deviate.
Page 486 6-4. Using the other interior features ■ Circling calibration Stop the vehicle in a place where it is safe to drive in a circle. Press and hold the button for 9 seconds. “C” appears on the compass display. Drive the vehicle at 5 mph (8 km/h) or less in a circle until a direction is displayed.
Page 487 6-4. Using the other interior features ■ Conditions unfavorable to correct operation The compass may not show the correct direction in the following conditions: ● The vehicle is stopped immediately after turning. ● The vehicle is on an inclined surface. ●...
Page 488 6-4. Using the other interior features HIGHLANDER_HV_U (OM48F12U)
Page 489: Maintenance And Care
Maintenance and care 7-1. Maintenance and care Cleaning and protecting the vehicle exterior..490 Cleaning and protecting the vehicle interior... 494 7-2. Maintenance Maintenance requirements ....497 General maintenance..500 Emission inspection and maintenance (I/M) programs......503 7-3. Do-it-yourself maintenance Do-it-yourself service precautions .....
Page 490: Maintenance And Care Cleaning And Protecting
7-1. Maintenance and care Cleaning and protecting the vehicle exterior Perform the following to protect the vehicle and maintain it in prime condition: ● Working from top to bottom, liberally apply water to the vehicle body, wheel wells and underside of the vehicle to remove any dirt and dust.
Page 491 7-1. Maintenance and care ■ When using a car wash If the door handle becomes wet while the electronic key is within the effective range, the door may lock and unlock repeatedly. In that case, follow the fol- lowing correction procedures to wash the vehicle: ●...
Page 492 ■ Precaution regarding the rear bumper with Blind Spot Monitor (if equipped) If the paint of the rear bumper is chipped or scratched, the system may mal- function. If this occurs, consult your Toyota dealer. HIGHLANDER_HV_U (OM48F12U)
Page 493 7-1. Maintenance and care NOTICE ■ To prevent paint deterioration and corrosion on the body and compo- nents (aluminum wheels etc.) ● Wash the vehicle immediately in the following cases: • After driving near the sea coast • After driving on salted roads •...
Page 494: Cleaning And Protecting The Vehicle Interior
7-1. Maintenance and care Cleaning and protecting the vehicle interior The following procedures will help protect your vehicle’s interior and keep it in top condition: Protecting the vehicle interior ● Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces with a cloth dampened with lukewarm water.
Page 495 7-1. Maintenance and care ■ Caring for leather areas Toyota recommends cleaning the interior of the vehicle at least twice a year to maintain the quality of the vehicle’s interior. ■ Shampooing the carpets There are several commercial foaming-type cleaners available. Use a sponge or brush to apply the foam.
Page 496 7-1. Maintenance and care NOTICE ■ Cleaning detergents ● Do not use the following types of detergent, as they may discolor the vehi- cle interior or cause streaks or damage to painted surfaces: • Non-seat portions: Organic substances such as benzene or gasoline, alkaline or acidic solutions, dye, and bleach •...
Page 497: Maintenance Maintenance Requirements
Toyota recommends the following main- tenance: General maintenance General maintenance should be performed on a daily basis. This can be done by yourself or by a Toyota dealer. Scheduled maintenance Scheduled maintenance should be performed at specified intervals according to the maintenance schedule.
Page 498 ■ Repair and replacement It is recommended that genuine Toyota parts be used for repairs to ensure performance of each system. If non-Toyota parts are used in replacement or if a repair shop other than a Toyota dealer performs repairs, confirm the war- ranty coverage.
Page 499 7-2. Maintenance WARNING ■ If your vehicle is not properly maintained Improper maintenance could result in serious damage to the vehicle and possible serious injury or death. ■ Handling of the 12-volt battery ● Engine exhaust, some of its constituents, and a wide variety of automobile components contain or emit chemicals known to the State of California to cause cancer and birth defects and other reproductive harm.
Page 500: General Maintenance
“Owner’s Warranty Information Booklet” or “Owner’s Manual Supplement/Sched- uled Maintenance Guide”. It is recommended that any problem you notice should be brought to the attention of your Toyota dealer or qualified service shop for advice. Engine compartment...
Page 501 7-2. Maintenance Vehicle interior Items Check points 12-volt battery Check the battery connections. (→P. 517) • The accelerator pedal should move smoothly Accelerator pedal (without uneven pedal effort or catching). Hybrid transmission • When parked on a slope and the shift lever is “Park”...
Page 502 7-2. Maintenance Vehicle exterior Items Check points Doors • Do the doors operate smoothly? • Does the engine hood lock system work prop- Engine hood erly? • There should not be any signs of fluid leakage Fluid leaks after the vehicle has been parked. •...
Page 503: Emission Inspection And Maintenance (I/M) Programs
The OBD system determines that a problem exists somewhere in the emission control system. Your vehicle may not pass the I/M test and may need to be repaired. Contact your Toyota dealer to service the vehicle. Your vehicle may not pass the I/M test in the following situations: ●...
Page 504: Do-It-Yourself Service Precautions
• Rag or paper towel (→P. 515) • Funnel (used only for adding brake fluid) • “Toyota Super Long Life Coolant” or a similar high quality ethylene glycol based non-silicate, non- amine, non-nitrite and non-borate coolant with long- life hybrid organic acid technology Engine/power For the U.S.A.:...
Page 505 7-3. Do-it-yourself maintenance WARNING The engine compartment contains many mechanisms and fluids that may move suddenly, become hot, or become electrically energized. To avoid death or serious injury, observe the following precautions. ■ When working on the engine compartment ● Make sure that the “ACCESSORY”...
Page 506: Hood
7-3. Do-it-yourself maintenance Hood Release the lock from the inside of the vehicle to open the hood. Pull the hood lock release lever. The hood will pop up slightly. Pull up the auxiliary catch lever and lift the hood. Hold the hood open by inserting the support rod into the slot.
Page 507 7-3. Do-it-yourself maintenance WARNING ■ Pre-driving check Check that the hood is fully closed and locked. If the hood is not locked properly, it may open while the vehicle is in motion and cause an accident, which may result in death or serious injury. ■...
Page 508: Positioning A Floor Jack
7-3. Do-it-yourself maintenance Positioning a floor jack When using a floor jack, follow the instructions in the manual provided with the jack and perform the operation safely. When raising your vehicle with a floor jack, position the jack cor- rectly. Improper placement may damage your vehicle or cause injury.
Page 509: Engine Compartment
7-3. Do-it-yourself maintenance Engine compartment Washer fluid tank (→P. 516) Power control unit coolant reservoir (→P. 513) Brake fluid reservoir (→P. 515) Fuse boxes (→P. 541) Engine oil filler cap Electric cooling fans (→P. 511) Condenser (→P. 514) Engine oil level dipstick Power control unit coolant (→P.
Page 510 7-3. Do-it-yourself maintenance Engine oil With the engine at operating temperature and turned off, check the oil level on the dipstick. ■ Checking the engine oil Park the vehicle on level ground. After warming up the engine and turning off the hybrid system, wait more than 5 minutes for the oil to drain back into the bottom of the engine.
Page 511 7-3. Do-it-yourself maintenance ■ Adding engine oil If the oil level is below or near the low level mark, add engine oil of the same type as that already in the engine. Make sure to check the oil type and prepare the items needed before adding oil.
Page 512 Dispose of used oil and filters only in a safe and acceptable manner. Do not dispose of used oil and filters in household trash, in sewers or onto the ground. Call your Toyota dealer, service station or auto parts store for information concerning recycling or disposal. ●...
Page 513 If the coolant level drops within a short time of replenishing Visually check the radiator, hoses, engine/power control unit coolant reservoir caps, drain cock and water pump. If you cannot find a leak, have your Toyota dealer test the cap and check for leaks in the cooling system. HIGHLANDER_HV_U (OM48F12U)
Page 514 Radiator and condenser Check the radiator and condenser and clear away any foreign objects. If any of the above parts is extremely dirty or you are not sure of their condition, have your vehicle inspected by your Toyota dealer. WARNING ■...
Page 515 7-3. Do-it-yourself maintenance Brake fluid ■ Checking fluid level The brake fluid level should be between the “MAX” and “MIN” lines on the tank. ■ Adding fluid Make sure to check the fluid type and prepare the necessary item. Fluid type FMVSS No.116 DOT 3 or SAE J1703 brake fluid Item Clean funnel...
Page 516 7-3. Do-it-yourself maintenance Washer fluid If any washer does not work or the warning message appears on the multi-information display, washer tank may be empty. Add washer fluid. WARNING ■ When adding washer fluid Do not add washer fluid when the hybrid system is hot or operating as washer fluid contains alcohol and may catch fire if spilled on the engine etc.
Page 517: 12-Volt Battery
7-3. Do-it-yourself maintenance 12-volt battery ■ Location The 12-volt battery is located in the left-hand side of luggage compartment. ■ Before removing the 12-volt battery cover Remove the center deck board. ■ Removing the 12-volt battery cover Remove the side deck board. Remove the 12-volt battery cover.
Page 518 7-3. Do-it-yourself maintenance Remove the clamp cover. ■ Exterior Make sure that the 12-volt battery terminals are not corroded and that there are no loose connections, cracks, or loose clamps. Terminals Hold-down clamp HIGHLANDER_HV_U (OM48F12U)
Page 519 7-3. Do-it-yourself maintenance ■ Installing the 12-volt battery cover Install the clamp cover. Install the 12-volt battery cover. Install the side deck board. ■ Before recharging When recharging, the 12-volt battery produces hydrogen gas which is flam- mable and explosive. Therefore, before recharging: ●...
Page 520 Make sure to turn off the power switch before disconnecting the 12-volt bat- tery. Take extra care when connecting the 12-volt battery if the power switch mode prior to the battery being disconnected is unknown. If the system will not start even after multiple attempts, contact your Toyota dealer. WARNING ■...
Page 521 Use a 12-volt battery designed for the vehicle. Failure to do so may cause gas (hydrogen) to enter the passenger compartment, causing a fire or explosion. For replacement of the 12-volt battery, contact your Toyota dealer. NOTICE ■ When recharging the 12-volt battery Never recharge the 12-volt battery while the hybrid system is operating.
Page 522: Tires
7-3. Do-it-yourself maintenance Tires Replace or rotate tires in accordance with maintenance sched- ules and treadwear. Checking tires Check if the treadwear indicators are showing on the tires. Also check the tires for uneven wear, such as excessive wear on one side of the tread.
Page 523 Front Do not fail to initialize the tire pressure warning system after tire rota- tion. To equalize tire wear and extend tire life, Toyota recommends that tire rotation is carried out at the same interval as tire inspection. HIGHLANDER_HV_U (OM48F12U)
Page 524 ID codes must be registered in the tire pressure warning computer and the tire pressure warning system must be initialized. Have tire pressure warning valve and transmitter ID codes registered by your Toyota dealer. (→P. 526) ◆ Initializing the tire pressure warning system ■...
Page 525 7-3. Do-it-yourself maintenance ■ How to initialize the tire pressure warning system Park the vehicle in a safe place and turn the power switch to off. Initialization cannot be performed while the vehicle is moving. Adjust the tire inflation pressure to the specified cold tire inflation pressure level.
Page 526 ● A tire goes flat repeatedly or cannot be properly repaired due to the size or location of a cut or other damage If you are not sure, consult with your Toyota dealer. ■ Replacing tires and wheels If the ID code of the tire pressure warning valve and transmitter is not reg- istered, the tire pressure warning system will not work properly.
Page 527 7-3. Do-it-yourself maintenance ■ Routine tire inflation pressure checks The tire pressure warning system does not replace routine tire inflation pressure checks. Make sure to check tire inflation pressure as part of your routine of daily vehicle checks. ■ Maximum load of tire Check that the number given by dividing the maximum load by 1.10 of the replacement tire is greater than 1/2 of the Gross Axle Weight Ratings (GAWR) of either the front axle or the rear axle, whichever is greater.
Page 528 ● In the following cases, the tire pressure warning system may not operate properly. • If non-genuine Toyota wheels are used. • A tire has been replaced with a tire that is not an OE (Original Equip- ment) tire. • A tire has been replaced with a tire that is not of the specified size.
Page 529 If repeated attempts to record tire inflation pressure settings are unsuccessful, have the vehicle inspected by your Toyota dealer. ● When operating the tire pressure warning reset switch, the tire pressure warning light does not blink 3 times.
Page 530 Do not mix tires of different makes, models or tread patterns. Also, do not mix tires of remarkably different treadwear. ● Do not use tire sizes other than those recommended by Toyota. ● Do not mix differently constructed tires (radial, bias-belted or bias-ply tires).
Page 531 When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact your Toyota dealer or other qualified service shop as soon as possible. Make sure to replace the tire pressure warning valve and transmitter when replacing the tire.
Page 532: Tire Inflation Pressure
7-3. Do-it-yourself maintenance Tire inflation pressure Tire inflation pressure The recommended cold tire infla- tion pressure and tire size are dis- played on the tire and loading information label. (→P. 646) Inspection and adjustment procedure Tire valve Tire pressure gauge Remove the tire valve cap.
Page 533 Reduced tire life due to wear ● Reduced safety Damage to the drive train ● If a tire needs frequent inflating, have it checked by your Toyota dealer. ■ Instructions for checking tire inflation pressure When checking tire inflation pressure, observe the following: ●...
Page 534 7-3. Do-it-yourself maintenance WARNING ■ Proper inflation is critical to save tire performance Keep your tires properly inflated. If the tires are not properly inflated, the following conditions may occur which could lead to an accident resulting in death or serious injury: ●...
Page 535: Wheels
● Used wheels ● Bent wheels that have been straightened Aluminum wheel precautions ● Use only Toyota wheel nuts and wrenches designed for use with your aluminum wheels. ● When rotating, repairing or changing your tires, check that the wheel nuts are still tight after driving 1000 miles (1600 km).
Page 536 Because tire repair or replacement may affect the tire pressure warn- ing valves and transmitters, make sure to have tires serviced by your Toyota dealer or other qualified service shop. In addition, make sure to purchase your tire pressure warning valves and transmitters at your Toyota dealer.
Page 537: Air Conditioning Filter
7-3. Do-it-yourself maintenance Air conditioning filter The air conditioning filter must be changed regularly to maintain air conditioning efficiency. Removal method Turn the power switch off. Open the glove box. Slide off the damper. Push in each side of the glove box to disconnect the upper claws.
Page 538 7-3. Do-it-yourself maintenance Remove the filter cover. Remove the air conditioning fil- ter and replace it with a new one. The “↑UP” marks shown on the filter should be pointing up. ■ Checking interval Inspect and replace the air conditioning filter according to the maintenance schedule.
Page 539: Electronic Key Battery
7-3. Do-it-yourself maintenance Electronic key battery Replace the battery with a new one if it is depleted. You will need the following items: ● Flathead screwdriver ● Small flathead screwdriver ● Lithium battery CR2032 Replacing the battery Take out the mechanical key. Remove the cover.
Page 540 7-3. Do-it-yourself maintenance ■ Use a CR2032 lithium battery ● Batteries can be purchased at your Toyota dealer, local electrical appliance shops or camera stores. ● Replace only with the same or equivalent type recommended by the manu- facturer. ●...
Page 541: Checking And Replacing Fuses
7-3. Do-it-yourself maintenance Checking and replacing fuses If any of the electrical components do not operate, a fuse may have blown. If this happens, check and replace the fuses as nec- essary. Turn the power switch off. Open the fuse box cover. Engine compartment (type A fuse box) ...
Page 542 7-3. Do-it-yourself maintenance Under the driver’s side instrument panel  Remove the lid. Luggage compartment  Remove the 12-volt battery cover (→P. 517) and then remove the terminal cover. Remove the fuse with the pull- out tool. Only type A fuses can be removed using the pullout tool.
Page 543 Type A and B: Replace the blown fuse with a new fuse of an appropriate amperage rat- ing. The amperage rating can be found on the fuse box lid. Type C: Contact your Toyota dealer. Type A Type B ...
Page 544 If the lights do not turn on even after the fuse has been replaced, a bulb may need replacement. (→P. 545) ● If the replaced fuse blows again, have the vehicle inspected by your Toyota dealer. ■ If there is an overload in a circuit The fuses are designed to blow, protecting the wiring harness from damage.
Page 545: Light Bulbs
Toyota dealer. For more information about replacing other light bulbs, contact your Toyota dealer. Preparing for light bulb replacement Check the wattage of the light bulb to be replaced. (→P. 649) Turning off the power back door main switch (if equipped) →P.
Page 546 7-3. Do-it-yourself maintenance Bulb locations ■ Front Headlight high beam/day- Front turn signal light/parking time running light light (if equipped) equipped) Front side marker light Headlight low beam Front fog light (if equipped) ■ Rear Rear turn signal light License plate lights Back-up light HIGHLANDER_HV_U (OM48F12U)
Page 547 7-3. Do-it-yourself maintenance Replacing light bulbs ■ Headlight low beams For the right side only: Remove the washer fluid tank opening. For the left side only: Remove the fuse box. Turn the cover counterclock- wise. Turn the bulb base counter- clockwise.
Page 548 7-3. Do-it-yourself maintenance Unplug the connector while pressing the lock release. Replace the light bulb, and install the bulb base. Align the 3 tabs on the light bulb with the mounting and insert. Turn and secure the bulb base. Shake the bulb base gently to check that it is not loose, turn the headlight low beams on once and visually confirm that...
Page 549 7-3. Do-it-yourself maintenance ■ Headlight high beams/daytime running lights (if equipped) Turn the bulb base counter- clockwise. Unplug the connector while pressing the lock release. Replace the light bulb, and install the bulb base. Align the 3 tabs on the light bulb with the mounting, and insert.
Page 550 7-3. Do-it-yourself maintenance ■ Front turn signal lights/parking lights (if equipped) Remove the 2 clips and remove the side cover. Turn the bulb base counter- clockwise. Remove the light bulb. Install by conducting with the directions reversed. Install the side cover and then install the 2 clips.
Page 551 7-3. Do-it-yourself maintenance ■ Front side marker lights Remove the 2 clips and remove the side cover. Turn the bulb base counter- clockwise. Remove the light bulb. Install by conducting with the directions reversed. Install the side cover and then install the 2 clips. HIGHLANDER_HV_U (OM48F12U)
Page 552 7-3. Do-it-yourself maintenance ■ Front fog lights (if equipped) Remove the 3 screws and partly remove the fender liner. Unplug the connector while pressing the lock release. Turn the bulb base counter- clockwise. Install a new light bulb. Align the 3 tabs on the light bulb with the mounting and insert.
Page 553 7-3. Do-it-yourself maintenance Turn clockwise and secure the bulb base. Install the connector. Shake the connector gently to check that it is not loose, turn the front fog lights on once and visually confirm that no light is leaking through the mounting. When installing the fender liner, install by conducting with the directions reversed.
Page 554 7-3. Do-it-yourself maintenance ■ Rear turn signal lights Open the back door and remove the cover. Insert a flathead screwdriver into the cover and remove it as shown in the illustration. To prevent damaging the vehi- cle, wrap the flathead screw- driver with a tape.
Page 555 7-3. Do-it-yourself maintenance Remove the light bulb. When installing the light bulb, install by conducting with the directions reversed. Install the lamp assembly and then install the 2 screws. Align the guide ( ) and pin ) on the lamp assembly with the mounting when installing it.
Page 556 7-3. Do-it-yourself maintenance ■ Back-up lights Open the back door and remove the cover. Insert a flathead screwdriver or similar into the hole at the top of the cover and remove it as shown in the illustration. To prevent damaging the vehi- cle, wrap the flathead screw- driver with a tape.
Page 557 7-3. Do-it-yourself maintenance ■ License plate lights Remove the lens. Insert a properly sized screwdriver into the hole of the lens on the inner side and disengage the claw and pry the lens toward the outer side as shown in the illustration. To prevent damaging the vehicle, wrap the tip of the screwdriver with tape.
Page 558 (if equipped) consist of a number of LEDs. If any of the LEDs burns out, take your vehicle to your Toyota dealer to have the light replaced. ■...
Page 559: When Trouble Arises
When trouble arises 8-1. Essential information Emergency flashers ..560 If your vehicle has to be stopped in an emergency ...... 561 8-2. Steps to take in an emergency If your vehicle needs to be towed ..... 562 If you think something is wrong ......
Page 560: Essential Information
8-1. Essential information Emergency flashers The emergency flashers are used to warn other drivers when the vehicle has to be stopped in the road due to a breakdown, etc. Press the switch. All the turn signal lights will flash. To turn them off, press the switch once again.
Page 561: If Your Vehicle Has To Be Stopped In An Emergency
8-1. Essential information If your vehicle has to be stopped in an emergency Only in an emergency, such as if it becomes impossible to stop the vehicle in the normal way, stop the vehicle using the follow- ing procedure: Steadily step on the brake pedal with both feet and firmly depress it. Do not pump the brake pedal repeatedly as this will increase the effort required to slow the vehicle.
Page 562: If Your Vehicle Needs To Be Towed
If your vehicle needs to be towed If towing is necessary, we recommend having your vehicle towed by your Toyota dealer or commercial towing service, using a wheel-lift type truck or flatbed truck. Use a safety chain system for all towing, and abide by all state/ provincial and local laws.
Page 563 8-2. Steps to take in an emergency Towing with a wheel-lift type truck From the front From the rear   Use a towing dolly under the rear Use a towing dolly under the wheels. front wheels. Using a flatbed truck If your vehicle is transported by a flatbed truck, it should be tied down at the locations shown in the...
Page 564 8-2. Steps to take in an emergency WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When towing the vehicle Be sure to transport the vehicle with all four wheels raised off the ground. If the vehicle is towed with the tires contacting the ground, the drivetrain or related parts may be damaged, the vehicle may fly off...
Page 565 8-2. Steps to take in an emergency NOTICE ■ To prevent damage to the vehicle when towing using a wheel-lift type truck ● Do not tow the vehicle from the rear when the power switch is off. The steering lock mechanism is not strong enough to hold the front wheels straight.
Page 566: If You Think Something Is Wrong
8-2. Steps to take in an emergency If you think something is wrong If you notice any of the following symptoms, your vehicle proba- bly needs adjustment or repair. Contact your Toyota dealer as soon as possible. Visible symptoms ● Fluid leaks under the vehicle.
Page 567: If A Warning Light Turns On Or A Warning Buzzer Sounds
• The brake fluid level is low; or (U.S.A.) • The brake system is malfunctioning → Immediately stop the vehicle in a safe place and con- tact your Toyota dealer. Continuing to drive the vehi- (Canada) cle may be dangerous. Brake system warning light in yellow Indicates a malfunction in: •...
Page 568 ABS warning light Indicates a malfunction in: • The ABS; or (U.S.A.) • The brake assist system → Have the vehicle inspected by your Toyota dealer immediately. (Canada) Parking brake warning light (warning buzzer) (U.S.A.) Indicates that the parking brake is engaged →...
Page 569 PCS (Pre-Collision System) warning light When the warning light flashes (and a buzzer sounds): Indicates a malfunction in the PCS (Pre-Collision system) → Have the vehicle inspected by your Toyota dealer immediately. When the warning light flashes (and a buzzer does not...
Page 570 When the light comes on after blinking for 1 minute: Malfunction in the tire pressure warning system (→P. 573) → Have the system checked by your Toyota dealer. Vehicle proximity notification system warning light This warning light flashes then stays on to indicate that there is a malfunction in the vehicle proximity notification system.
Page 571 8-2. Steps to take in an emergency : Brake system warning buzzer: When there is a possible problem that could affect braking performance, the warning light will come on and a warning buzzer will sound. : Parking brake engaged warning buzzer: →P.
Page 572 Is the fuel tank cap loose? If it is, tighten it securely. The light will go off after several driving trips. If the light does not go off even after several trips, contact your Toyota dealer as soon as possible. ■...
Page 573 Customization that can be configured at Toyota dealer The vehicle speed linked seat belt reminder buzzer can be disabled. (Customizable features →P. 675) However, Toyota recommends that the seat belt reminder buzzer be operational to alert the driver and front passenger when seat belts are not fastened.
Page 574 ■ If both the ABS and the brake system warning lights remain on Stop your vehicle in a safe place immediately and contact your Toyota dealer. The vehicle will become extremely unstable during braking, and the ABS system may fail, which could cause an accident resulting in death or serious injury.
Page 575 8-2. Steps to take in an emergency WARNING ■ Maintenance of the tires Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label (tire and load information label).
Page 576 8-2. Steps to take in an emergency NOTICE ■ To ensure the tire pressure warning system operates properly Do not install tires with different specifications or makers, as the tire pressure warning system may not operate properly. HIGHLANDER_HV_U (OM48F12U)
Page 577: If A Warning Message Is Displayed
Multi-information display If any of the warning message or indicator comes on again after the following actions have been performed, contact your Toyota dealer. HIGHLANDER_HV_U (OM48F12U)
Page 578 8-2. Steps to take in an emergency Warning message and warning buzzer list Warning message Details/Actions Indicates that: • There is a high possibility of a frontal collision; • The pre-collision braking function is operating A buzzer also sounds. → Slow the vehicle by applying the brakes. Indicates that the hybrid system was stopped with the shift lever not in P A buzzer also sounds.
Page 579 Indicates a malfunction in the hybrid system A buzzer also sounds. → Immediately stop the vehicle in a safe place and contact your Toyota dealer. Indicates that one or more of the doors is not fully closed The system also indicates which doors are not fully closed.
Page 580 Details/Actions Indicates a malfunction in the intuitive parking assist-sensor The assist-sensors flash. A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. (If equipped) Indicates that an intuitive parking assist-sensor is dirty or covered with ice A buzzer also sounds.
Page 581 Indicates a malfunction in the EPS (Electric Power Steering) system A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. Indicates that the vehicle is being driven at 3 mph (5 km/h) or more with the parking brake still engaged A buzzer also sounds.
Page 582 Indicates a malfunction in the vehicle’s charging system → Immediately stop the vehicle in a safe place and contact your Toyota dealer. Continuing to drive the vehicle may be dangerous. Indicates that the radar sensor is dirty or covered with ice A buzzer also sounds.
Page 583 • A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. Indicates a malfunction in the LDA (Lane Depar- ture Alert with steering control) system A buzzer also sounds.
Page 584 (Flashes) (Amber) windshield, and then turn the system back Indicates a malfunction in the pre-collision sys- A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. (Flashes) Indicates a malfunction in the BSM (Blind Spot Monitor) system A buzzer also sounds.
Page 585 Toyota dealer. Indicates a malfunction in the AWD system A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. Indicates that the LDA (Lane Departure Alert with steering control) system cannot be used as the...
Page 586 (If equipped) Indicates a malfunction in the brake override sys- A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. Indicates that the hybrid system has overheated This message may be displayed when driving under severe operating conditions. (For exam- ple, when driving up a long steep hill.)
Page 587 8-2. Steps to take in an emergency Warning message Details/Actions Indicates that the accelerator and brake pedal are being depressed simultaneously → Release the accelerator or brake pedal. (Flashes) Indicates that the washer fluid level is low → Add washer fluid. Indicates that remaining fuel is approximately 2.6 gal.
Page 588 → Please wait until the system returns. If the message does not disappear, the system may be malfunctioning. Have the vehicle inspected by your Toyota dealer immedi- ately. (Flashes) Indicates that the pre-collision system sensor is dirty, covered with ice, etc.
Page 589 8-2. Steps to take in an emergency Warning message Details/Actions Indicates that the EV drive mode is not avail- able The reason the EV drive mode is not available (the vehicle is idling, hybrid battery [traction battery] charge is low, speed is higher than the EV drive mode operating speed range, acceler- ator pedal is depressed too much) may be dis- played.
Page 590 8-2. Steps to take in an emergency Warning message Details/Actions Indicates that the EV drive mode has been auto- matically canceled The reason the EV drive mode is not available (the hybrid battery [traction battery] charge is low, speed is higher than the EV drive mode operating speed range, accelerator pedal is depressed too much) may be displayed.
Page 591 8-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer An attempt was made to start the hybrid system with the shift lever in an incorrect position. ⎯ Once → Shift the shift lever to P and start the hybrid sys- tem.
Page 592 8-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer The driver’s door was opened and closed while the electronic key was not in the vehicle, the shift lever was in P and the power switch was not turned off.
Page 593 → Press the power switch Once while depressing the brake pedal moving (Flashes) steering wheel left and right. Indicates a malfunction in the smart key system ⎯ Once → Have the vehicle inspected by your Toyota dealer. (Flashes) HIGHLANDER_HV_U (OM48F12U)
Page 594 8-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer • When doors were unlocked with the mechanical key and then the power switch was pressed, the elec- tronic could detected in the vehicle. • The electronic key could not ⎯...
Page 595 8-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer The power switch has been turned off with the shift lever in ⎯ Once a position other than P. → Shift the shift lever to P. (Flashes) After the power switch has been turned off with the shift...
Page 596 8-2. Steps to take in an emergency ■ Messages displays The message illustrations used are intended as examples, and may differ from the image that is actually displayed on the multi-information display. ■ Warning buzzer →P. 573 HIGHLANDER_HV_U (OM48F12U)
Page 597: If You Have A Flat Tire
8-2. Steps to take in an emergency If you have a flat tire Your vehicle is equipped with a spare tire. The flat tire can be replaced with the spare tire. For details about tires: →P. 522 WARNING ■ If you have a flat tire Do not continue driving with a flat tire.
Page 598 8-2. Steps to take in an emergency Location of the spare tire, jack and tools Spare tire Jack Jack handles Adapter socket Wheel nut wrench HIGHLANDER_HV_U (OM48F12U)
Page 599 8-2. Steps to take in an emergency WARNING ■ Using the tire jack Observe the following precautions. Improper use of the tire jack may cause the vehicle to suddenly fall off the jack, leading to death or serious injury. ● Do not use the tire jack for any purpose other than replacing tires or installing and removing tire chains.
Page 600 8-2. Steps to take in an emergency Taking out the jack Pull the strap upwards to open the center deck board. To secure the center deck board, remove the hook on the backside of the center deck board and attach the hook to the head restraint on the third seats as shown.
Page 601 8-2. Steps to take in an emergency Taking out the spare tire Pull the strap upwards to open the center deck board. To secure the center deck board, remove the hook on the backside of the center deck board and attach the hook to the head restraint on the third seats as shown.
Page 602 8-2. Steps to take in an emergency Attach the adapter socket to the spare tire clamp bolt. Assembling the jack handle. Remove the jack handle and assemble it by following these steps. Loosen the screw. Assemble the jack handle and tighten the screw. Check that the screw is firmly tightened.
Page 603 8-2. Steps to take in an emergency Pull out the spare tire and stand With a compact spare tire  it against the bumper. With a full-size spare tire  HIGHLANDER_HV_U (OM48F12U)
Page 604 8-2. Steps to take in an emergency Vehicles with a compact spare tire  Fully depress the secondary latch (A) and remove the hold- ing bracket (B) from the hoist assembly (C). Tilt the bracket (B) and pass it through the wheel opening. Then remove the hoist assem- bly (C).
Page 605 8-2. Steps to take in an emergency Vehicles with a full-size spare tire  Remove the inside spare tire cover. Fully depress the secondary latch (A) and remove the hold- ing bracket (B) from the hoist assembly (C). Tilt the holding bracket (B) so that it can easily be passed through the wheel opening.
Page 606 8-2. Steps to take in an emergency Remove the outside spare tire cover. HIGHLANDER_HV_U (OM48F12U)
Page 607 8-2. Steps to take in an emergency Replacing a flat tire Chock the tires. Flat tire Wheel chock positions Left-hand side Behind the rear right-hand side tire Front Right-hand side Behind the rear left-hand side tire Left-hand side In front of the front right-hand side tire Rear Right-hand side In front of the front left-hand side tire...
Page 608 8-2. Steps to take in an emergency Raise the vehicle until the tire is slightly raised off the ground. Remove all the wheel nuts and the tire. When resting the tire on the ground, place the tire so that the wheel design faces up to avoid scratching the wheel surface.
Page 609 Then turn it counterclockwise at least 2 turns to lower the spare tire. If the spare tire still cannot be lowered, the wire cable may be severed. Have the vehicle inspected by your Toyota dealer. HIGHLANDER_HV_U (OM48F12U)
Page 610 • If there are any cracks or deformations in the bolt screws, nut threads or bolt holes of the wheel, have the vehicle inspected by your Toyota dealer. • When installing the wheel nuts, be sure to install them with the tapered ends facing inward.
Page 611 8-2. Steps to take in an emergency Installing the spare tire Remove any dirt or foreign mat- ter from the wheel contact sur- face. If foreign matter is on the wheel contact surface, the wheel nuts may loosen while the vehicle is in motion, causing the tire to come off.
Page 612 8-2. Steps to take in an emergency Lower the vehicle. Firmly tighten each wheel nut two or three times in the order shown in the illustration. Tightening torque: 76 ft•lbf (103 N•m, 10.5 kgf•m) HIGHLANDER_HV_U (OM48F12U)
Page 613 8-2. Steps to take in an emergency WARNING ■ Stowing the flat tire Failure to follow steps listed under stowing the tire may result in damage to the spare tire carrier and loss of the tire, which could result in serious injury or death.
Page 614 8-2. Steps to take in an emergency Lay the tire on the ground with the outer surface (valve stem) facing up. Before raising the tire, make sure that the hoist assembly is Valve stem perpendicular to the wheel opening. (Try to place the tire directly beneath the vehicle, near where the wire cable is hanging from.)
Page 615 8-2. Steps to take in an emergency WARNING ■ Stowing the flat tire Failure to follow steps listed under stowing the tire may result in damage to the spare tire carrier and loss of the tire, which could result in serious injury or death.
Page 616 8-2. Steps to take in an emergency Fully depress the secondary latch (A) and install the bracket (B) to the hoist assembly (C). Lay the tire on the ground with the outer surface (valve stem) facing up. When stowing the tire, make sure that the hoist assembly is Valve stem placed perpendicular to the...
Page 617 8-2. Steps to take in an emergency Install the inside spare tire cover to the outside spare tire cover. Confirm it is not loose after tightening: Push and pull the tire Try rotating Visually check to ensure tire is not hung on surrounding parts. If looseness or misassembly exists, repeat steps Repeat step...
Page 618 8-2. Steps to take in an emergency ■ If you have a flat front tire on a road covered with snow or ice (vehi- cles with a compact spare tire) Install the compact spare tire on one of the rear wheels of the vehicle. Perform the following steps and fit tire chains to the front tires: Replace a rear tire with the compact spare tire.
Page 619 When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact your Toyota dealer or other qualified service shop as soon as possible. Make sure to replace the tire pressure warning valve and transmitter when replacing the tire.
Page 620 If the spare tire clamp bolt has been turned without a tire on the hoist assembly and the wire cable cannot be raised or lowered, contact your Toyota dealer. HIGHLANDER_HV_U (OM48F12U)
Page 621: If The Hybrid System Will Not Start
8-2. Steps to take in an emergency If the hybrid system will not start Reasons for the hybrid system not starting vary depending on the situation. Check the following and perform the appropriate procedure: The hybrid system will not start even though the correct starting procedure is being followed.
Page 622 ● The 12-volt battery may be discharged. (→P. 626) ● One or both of the 12-volt battery terminals may be disconnected. (→P. 517) Contact your Toyota dealer if the problem cannot be repaired, or if repair procedures are unknown. Emergency start function...
Page 623: If The Electronic Key Does Not Operate Properly
Turning the key rearward unlocks the driver’s door. Turning the key once again within 5 seconds unlocks the other doors. Opens the windows and moon roof (turn and hold) (→P. 179, 182) : If equipped : This setting must be customized at your Toyota dealer. HIGHLANDER_HV_U (OM48F12U)
Page 624 8-2. Steps to take in an emergency Starting the hybrid system Ensure that the shift lever is in P and depress the brake pedal. Touch the Toyota emblem side of the electronic key to the power switch. When electronic detected, a buzzer sounds and the power switch will turn to ON mode.
Page 625 8-2. Steps to take in an emergency ■ Stopping the hybrid system Shift the shift lever to P and press the power switch as you normally do when stopping the hybrid system. ■ Replacing the key battery As the above procedure is a temporary measure, it is recommended that the electronic key battery be replaced immediately when the battery is depleted.
Page 626: If The 12-Volt Battery Is Discharged
The following procedures may be used to start the hybrid sys- tem if the 12-volt battery is discharged. You can also call your Toyota dealer or a qualified repair shop. If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt battery, you can jump start your vehicle by following the steps below.
Page 627 8-2. Steps to take in an emergency Remove the engine cover. Connect the jumper cables according to the following procedure: Connect a positive jumper cable clamp to the exclusive jump starting terminal on your vehicle. Connect the clamp on the other end of the positive cable to the positive (+) battery terminal on the second vehicle.
Page 628 ON mode. Make sure the “READY” indicator comes on. If the indicator does not come on, contact your Toyota dealer. Once the hybrid system has started, remove the jumper cables in the exact reverse order from which they were connected.
Page 629 Do not allow children near the 12-volt battery. ■ After recharging the 12-volt battery Have the 12-volt battery inspected at your Toyota dealer as soon as possi- ble. If the 12-volt battery is deteriorating, continued use may cause the 12-volt battery to emit a malodorous gas, which may be detrimental to the health of passengers.
Page 630 8-2. Steps to take in an emergency NOTICE ■ When handling jumper cables When connecting the jumper cables, ensure that they do not become entan- gled in the cooling fans or belt. ■ Exclusive jump starting terminal The exclusive jump starting terminal is intended to charge the 12-volt bat- tery on your vehicle from another vehicle in an emergency.
Page 631: If Your Vehicle Overheats
Carefully lift the hood. After the hybrid system has cooled down sufficiently, inspect the hoses and radia- tor core (radiator) for any leaks. Radiator Cooling fans If a large amount of coolant leaks, immediately contact your Toyota dealer. HIGHLANDER_HV_U (OM48F12U)
Page 632 (The fan may not operate in freezing temperatures.) If the fans are not operating: Stop the hybrid system immediately and contact your Toyota dealer. If the fans are operating: Have the vehicle inspected at the nearest Toyota dealer.
Page 633 Start the hybrid system and check the multi-information display. If the message does not disappear: Stop the hybrid system and contact your Toyota dealer. If the message is not displayed: Have the vehicle inspected at the nearest Toyota dealer.
Page 634 8-2. Steps to take in an emergency ■ Messages displays The message illustrations used are intended as examples, and may differ from the image that is actually displayed on the multi-information display. WARNING ■ When inspecting under the hood of your vehicle Observe the following precautions.
Page 635: If The Vehicle Becomes Stuck
8-2. Steps to take in an emergency If the vehicle becomes stuck Carry out the following procedures if the tires spin or the vehicle becomes stuck in mud, dirt or snow: Stop the hybrid system. Set the parking brake and shift the shift lever to P.
Page 636 8-2. Steps to take in an emergency NOTICE ■ To avoid damaging the transmission and other components ● Avoid spinning the front wheels and depressing the accelerator pedal more than necessary. ● If the vehicle remains stuck even after these procedures are performed, the vehicle may require towing to be freed.
Page 637 Vehicle specifications 9-1. Specifications Maintenance data (fuel, oil level, etc.) ..638 Fuel information ....650 Tire information ....653 9-2. Customization Customizable features ..666 9-3. Initialization Items to initialize ....677 HIGHLANDER_HV_U (OM48F12U)
Page 638: (Fuel, Oil Level, Etc.)
9-1. Specifications Maintenance data (fuel, oil level, etc.) Dimensions and weights Overall length 192.5 in. (4890 mm) Overall width 75.8 in. (1925 mm) Without roof antenna  68.1 in. (1730 mm) Overall height With roof antenna  70.1 in. (1780 mm) Wheelbase 109.8 in.
Page 639 The vehicle identification number (VIN) is the legal identifier for your vehicle. This is the primary identification number for your Toyota. It is used in registering the ownership of your vehicle. This number is stamped on the top left of the instrument panel.
Page 640 9-1. Specifications ■ Engine number The engine number is stamped on the engine block as shown. Engine Model 2GR-FXS Type 6-cylinder V type, 4-cycle, gasoline 3.70 × 3.27 in. (94.0 × 83.0 mm) Bore and stroke Displacement 210.9 cu. in. (3456 cm Valve clearance Automatic adjustment Drive belt tension...
Page 641 9-1. Specifications Fuel Fuel type Unleaded gasoline only Octane rating 87 (Research Octane Number 91) or higher Fuel tank capacity 17.1 gal. (65.0 L, 14.2 Imp. gal.) (Reference) Front electric motor (traction motor) Type Permanent magnet synchronous motor Maximum output 123 kW Maximum torque 247 ft•lbf (335 N•m, 34.2 kgf•m)
Page 642 5 minutes, and check the oil level on the dipstick. ■ Engine oil selection “Toyota Genuine Motor Oil” is used in your Toyota vehicle. Use Toyota approved “Toyota Genuine Motor Oil” or equivalent to satisfy the following grade and viscosity.
Page 643 9-1. Specifications Recommended viscosity: SAE 0W-20 SAE 0W-20 is the best choice for good fuel economy and good starting in cold weather. If SAE 0W-20 is not available, SAE 5W-20 oil may be used. However, it must be replaced with SAE 0W-20 at the next oil Outside temperature change.
Page 644 14.3 qt. (13.5 L, 11.9 Imp. qt.) Power control unit 2.0 qt. (1.9 L, 1.7 Imp. qt.) Use either of the following. • “Toyota Super Long Life Coolant” • Similar high-quality ethylene glycol-based Coolant type non-silicate, non-amine, non-nitrite, and non-borate coolant with long-life hybrid organic acid technology Do not use plain water alone.
Page 645 If replacement is necessary, contact your Toyota dealer. NOTICE ■ Hybrid transmission fluid type Using transmission fluid other than “Toyota Genuine ATF WS” may ulti- mately damage the transmission of your vehicle. Brakes Pedal clearance* 3.7 in. (93 mm) Min.
Page 646 9-1. Specifications Tires and wheels Type A  Tire size 245/60R18 105T, T165/90D18 107M (spare) Front 36 psi (250 kPa, 2.5 kgf/cm or bar) Rear 36 psi (250 kPa, 2.5 kgf/cm or bar) Spare Tire inflation pressure 60 psi (420 kPa, 4.2 kgf/cm or bar) (Recommended cold...
Page 647 9-1. Specifications Type C  Tire size 245/55R19 103T, T165/90D18 107M (spare) Front 36 psi (250 kPa, 2.5 kgf/cm or bar) Rear 36 psi (250 kPa, 2.5 kgf/cm or bar) Spare Tire inflation pressure 60 psi (420 kPa, 4.2 kgf/cm or bar) (Recommended cold...
Page 648 9-1. Specifications Type E  Tire size P245/60R18 104T Front 36 psi (250 kPa, 2.5 kgf/cm or bar) Rear 36 psi (250 kPa, 2.5 kgf/cm or bar) Spare Tire inflation pressure 36 psi (250 kPa, 2.5 kgf/cm or bar) (Recommended cold Driving at high speeds (above 100 mph [160 tire inflation pressure)
Page 649 9-1. Specifications Light bulbs Light bulbs Bulb No. Type Headlights High beam 9005 ⎯ Low beam Parking and front turn signal 7444NA 28/8 lights ⎯ Front side maker lights Exterior ⎯ Front fog lights ⎯ Rear turn signal lights Back-up lights ⎯...
Page 650: 9-1. Specifications
In very few cases, driveability problems may be caused by the brand of gaso- line you are using. If driveability problems persist, try changing the brand of gasoline. If this does not correct the problem, consult your Toyota dealer. ■...
Page 651 Non-recommendation of the use of gasoline containing MMT Some gasoline contains an octane enhancing additive called MMT (Methylcy- clopentadienyl Manganese Tricarbonyl). Toyota does not recommend the use of gasoline that contains MMT. If fuel containing MMT is used, your emission control system may be adversely affected.
Page 652 9-1. Specifications NOTICE ■ Notice on fuel quality ● Do not use improper fuels. If improper fuels are used, the engine will be damaged. ● Do not use leaded gasoline. Leaded gasoline can cause damage to your vehicle’s three-way catalytic converters causing the emission control system to malfunction.
Page 653: Tire Information
9-1. Specifications Tire information Typical tire symbols Full-size tire  Compact spare tire  HIGHLANDER_HV_U (OM48F12U)
Page 654 9-1. Specifications Tire size (→P. 656) DOT and Tire Identification Number (TIN) (→P. 655) Location of treadwear indicators (→P. 522) Tire ply composition and materials Plies are layers of rubber-coated parallel cords. Cords are the strands which form the plies in a tire. Radial tires or bias-ply tires A radial tire has “RADIAL”...
Page 655 9-1. Specifications Typical DOT and Tire Identification Number (TIN) Type A Type B   DOT symbol Tire Identification Number (TIN) Tire manufacturer’s identification mark Tire size code Manufacturer’s optional tire type code (3 or 4 letters) Manufacturing week Manufacturing year Manufacturer's code : The DOT symbol certifies that the tire conforms to applicable Federal Motor Vehicle Safety Standards.
Page 656 9-1. Specifications Tire size ■ Typical tire size information The illustration indicates typical tire size. Tire use (P = Passenger car, T = Temporary use) Section width (millimeters) Aspect ratio (tire height to section width) Tire construction code (R = Radial, D = Diagonal) Wheel diameter (inches) Load index (2 digits or 3 digits)
Page 657 9-1. Specifications Tire section names Bead Sidewall Shoulder Tread Belt Inner liner Reinforcing rubber Carcass Rim lines Bead wires Chafer HIGHLANDER_HV_U (OM48F12U)
Page 658 U.S. Department of Transportation. It provides the purchasers and/or prospective purchasers of Toyota vehicles with information on uniform tire quality grading. Your Toyota dealer will help answer any questions you may have as you read this information. ■ DOT quality grades All passenger vehicle tires must conform to Federal Safety Require- ments in addition to these grades.
Page 659 9-1. Specifications ■ Temperature A, B, C The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the generation of heat and its ability to dissi- pate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
Page 660 9-1. Specifications Glossary of tire terminology Tire related term Meaning Tire pressure when the vehicle has been Cold tire inflation pres- parked for three hours or more, or has not sure been driven more than 1 mile or 1.5 km under that condition The maximum cold inflated pressure to which Maximum...
Page 661 9-1. Specifications Tire related term Meaning The combined weight of installed regular pro- duction options weighing over 5 lb. (2.3 kg) in excess of the standard items which they Production options replace, not previously considered in curb weight weight or accessory weight, including heavy duty brakes, ride levelers, roof rack, heavy duty 12-volt battery, and special trim A metal support for a tire or a tire and tube...
Page 662 9-1. Specifications Tire related term Meaning A pneumatic tire in which the ply cords that extend to the beads are laid at alternate Bias ply tire angles substantially less than 90 degrees to the centerline of the tread The tire structure, except tread and sidewall Carcass rubber which, when inflated, bears the load The breaking away of pieces of the tread or...
Page 663 9-1. Specifications Tire related term Meaning A tire designated by its manufacturer as pri- Light truck (LT) tire marily intended for use on lightweight trucks or multipurpose passenger vehicles The maximum load that a tire is rated to carry Load rating for a given inflation pressure The load rating for a tire at the maximum per- Maximum load rating...
Page 664 9-1. Specifications Tire related term Meaning The linear distance between the exteriors of the sidewalls of an inflated tire, excluding ele- Section width vations due to labeling, decoration, or protec- tive bands That portion of a tire between the tread and Sidewall bead The parting of the rubber compound from the...
Page 665 9-1. Specifications Designated seating Occupant distribution Vehicle normal load, capacity, Number of in a normally loaded Number of occupants occupants vehicle 2 through 4 2 in front 2 in front, 1 in second 5 through 10 seat 2 in front, 1 in second 11 through 15 seat, 1 in third seat, 1 in fourth seat...
Page 666: 9-2. Customization
Your vehicle includes a variety of electronic features that can be personalized to your preferences. The settings of these features can be changed by the meter control switches, on the audio sys- tem screen or at your Toyota dealer. Customizing vehicle features (audio system screen) ■...
Page 667 Customizable features Some function settings are changed simultaneously with other func- tions being customized. Contact your Toyota dealer for further details. Settings that can be changed on the audio system screen Settings that can be changed by the meter control switches Settings that can be changed by your Toyota dealer Definition of symbols: O = Available, —...
Page 668 9-2. Customization Customized set- Function Default setting ting Driving distance (after reset) Drive information 3 — O — Average vehicle speed (after reset) Pop-up display — O — Blue Accent color Light blue Orange O O — Yellow On with the speed limit cau- On with the tion indicator...
Page 669 9-2. Customization ■ LDA (Lane Departure Alert with steering control) (→P. 282) Customized set- Function Default setting ting Steering Assist — O — Alert sensitivity Standard High — O — Vehicle sway warning — O — Vehicle sway warning Standard —...
Page 670 9-2. Customization ■ Door lock (→P. 124, 130, 623) Customized set- Function Default setting ting Driver’s door unlocked in one All doors Unlocking using step, all doors unlocked in one — — O mechanical key unlocked in two step steps Shifting the shift Vehicle speed is Automatic door lock...
Page 671 9-2. Customization ■ Smart key system (→P. 124, 130, 146) Customized set- Function Default setting ting Smart key system — — O Number of consecutive As many as 2 times — — O door lock operations desired ■ Wireless remote control (→P. 120, 124, 130) Customized set- Function Default setting...
Page 672 9-2. Customization ■ Power windows and moon roof (→P. 177, 181) Customized set- Function Default setting ting Mechanical key linked — — O operation Wireless remote control linked operation (open — — O only) Wireless remote control linked operation signal —...
Page 673 9-2. Customization ■ Turn signal lever (→P. 239) Customized set- Function Default setting ting The number of times the turn signal lights flash automatically when the turn signal lever — — O moved to the first posi- 4 to 7 tion during lane...
Page 674 9-2. Customization ■ Lights (→P. 241) Customized set- Function Default setting ting Daytime running light O — O system : U.S.A. only ■ Intuitive parking assist (Refer to “NAVIGATION AND MULTI- MEDIA SYSTEM OWNER’S MANUAL”) Customized set- Function Default setting ting Detection distance of the Near...
Page 675 9-2. Customization ■ Illumination (→P. 447) Customized set- Function Default setting ting Time elapsed before the 15 seconds 7.5 seconds O — O interior lights turn off 30 seconds Operation after power switch is turned — — O Operation when —...
Page 676 9-2. Customization ■ Vehicle customization ● When the smart key system is off, the entry unlock function cannot be cus- tomized. ● When the doors remain closed after unlocking the doors and the timer acti- vated automatic door lock function activates, signals will be generated in accordance with the operation buzzer volume and operational signal (Emer- gency flashers) function settings.
Page 677: Initialization
9-3. Initialization Items to initialize The following items must be initialized for normal system opera- tion after such cases as the 12-volt battery being reconnected, or maintenance being performed on the vehicle: Item When to initialize Reference • After reconnecting or chang- Power back door ing the 12-volt battery P.
Page 678 9-3. Initialization HIGHLANDER_HV_U (OM48F12U)
Page 679: For Owners
For owners Reporting safety defects for U.S. owners......680 Seat belt instructions for Canadian owners (in French) ....... 681 SRS airbag instructions for Canadian owners (in French) ....... 684 HIGHLANDER_HV_U (OM48F12U)
Page 680: Reporting Safety Defects For U.s. Owners
National Highway Traffic Safety Administration (NHTSA) in addi- tion to notifying Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800- 331-4331). If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
Page 681: Seat Belt Instructions For Canadian Owners (In French)
Seat belt instructions for Canadian owners (in French) The following is a French explanation of seat belt instructions extracted from the seat belt section in this manual. See the seat belt section for more detailed seat belt instructions in English. Utilisation correcte des ceintures de sécurité...
Page 682 Guide de confort de ceinture de sécurité (siège central de la troi- sième rangée) Si la sangle diagonale est proche du cou d’une personne, utilisez le guide de confort de la ceinture de sécurité. Sortez le guide de confort de sa poche.
Page 683 Entretien et soin ■ Ceintures de sécurité Nettoyez avec un chiffon ou une éponge humectée d’eau savon- neuse tiède. Vérifiez régulièrement que les ceintures ne sont pas effilochées, entaillées ou exagérément usées. AVERTISSEMENT ■ Détérioration et usure des ceintures de sécurité Inspectez le système de ceintures de sécurité...
Page 684: Srs Airbag Instructions
SRS airbag instructions for Canadian owners (in French) The following is a French explanation of SRS airbag instructions extracted from the SRS airbag section in this manual. See the SRS airbag section for more detailed SRS airbag instruc- tions in English. ◆...
Page 685 ◆ Coussins gonflables latéraux et rideau SRS Coussins gonflables avant latéraux SRS Peuvent aider à protéger le torse des passagers avant Coussins gonflables rideau SRS ● Participent principalement à la protection de la tête des occu- pants assis aux places extérieures ●...
Page 686 Coussin gonflable passager Capteurs d’impact latéral avant (arrière) Coussins gonflables rideau Contacteur de boucle de cein- ture de sécurité du siège pas- Capteurs d’impact latéral sager avant (portes avant) Capteur de position du siège Témoins indicateurs “AIR conducteur BAG ON” et “AIR BAG OFF” Contacteur de boucle de cein- Prétensionneurs de ceintures ture de sécurité...
Page 687 AVERTISSEMENT ■ Précautions concernant les coussins gonflables SRS Respectez les précautions suivantes concernant les coussins gonflables SRS. Autrement, des blessures graves, voire mortelles, pourraient s’ensuivre. ● Le conducteur et tous les passagers du véhicule doivent porter correcte- ment leur ceinture de sécurité. Les coussins gonflables SRS sont des dispositifs supplémentaires à...
Page 688 Installez dans un siège de sécurité enfant les nourris- sons et les enfants trop petits pour pouvoir utiliser la ceinture de sécurité. Toyota recommande vivement que les nourrissons et les jeunes enfants soient installés sur les sièges arrière du véhicule et convenablement atta- chés.
Page 689 AVERTISSEMENT ■ Précautions concernant les coussins gonflables SRS ● Ne vous asseyez pas sur le bord du siège et ne vous appuyez pas contre le tableau de bord. ● Ne laissez pas un enfant rester debout devant le coussin gonflable SRS passa- ger avant ou bien s’asseoir sur les genoux du passager avant.
Page 690 AVERTISSEMENT ■ Précautions concernant les coussins gonflables SRS ● Ne fixez ni ne posez aucun objet sur le tableau de bord, la garniture du volant de direction et la partie inférieure du tableau de bord. Au déploiement des coussins gon- flables conducteur, passager...
Page 691 Si les parties renfermant les coussins gonflables SRS, telles que la garni- ture du volant et les garnitures de montants avant et arrière, sont abîmées ou craquelées, faites-les remplacer par votre concessionnaire Toyota. ● Ne placez rien sur le siège du passager avant, comme un coussin par exemple.
Page 692 Modification et mise au rebut des éléments du système de coussins gonflables SRS Consultez votre concessionnaire Toyota avant de mettre votre véhicule au rebut ou de procéder à l'une des modifications suivantes. Les coussins gon- flables SRS peuvent être défaillants ou se déployer (se gonfler) accidentel- lement, provoquant la mort ou de graves blessures.
Page 693: Index
Index What to do if... (Troubleshooting) ....694 Alphabetical index ..... 699 HIGHLANDER_HV_U (OM48F12U)
Page 694 Toyota dealer. (→P. 121) ● If you lose your electronic keys, the risk of vehicle theft increases signifi- cantly. Contact your Toyota dealer immediately. (→P. 123) The doors cannot be locked or unlocked ● Is the electronic key battery weak or depleted? (→P. 539) ●...
Page 695 What to do if... (Troubleshooting) If you think something is wrong The hybrid system does not start ● Did you press the power switch while firmly depressing the brake pedal? (→P. 225) ● Is the shift lever in P? (→P. 228) ●...
Page 696 What to do if... (Troubleshooting) The windows do not open or close by operating the power window switches ● Is the window lock switch pressed? The power window except for the one at the driver’s seat cannot be oper- ated if the window lock switch is pressed. (→P. 178) The power switch is turned off automatically ●...
Page 697 What to do if... (Troubleshooting) An alarm is activated and the horn sounds (vehicles with an alarm) ● Did anyone inside the vehicle open a door during setting the alarm? The sensor detects them and the alarm sounds. (→P. 93) To stop the alarm, turn the power switch to ON mode or start the hybrid system.
Page 698 What to do if... (Troubleshooting) When a problem has occurred If you have a flat tire ● Stop the vehicle in a safe place and replace the flat tire with the spare tire. (→P. 597) The vehicle becomes stuck ● Try the procedure for when the vehicle becomes stuck in mud, dirt, or snow.
Page 699: Alphabetical Index
Alphabetical index Alphabetical index Airbags ........41 Airbag operating conditions ..49 Airbag precautions for Air conditioning filter ..... 537 your child......44 Front automatic air Airbag warning light ....567 conditioning system.... 434 Correct driving posture ... 30 Rear automatic air Curtain shield airbag conditioning system....
Page 700 Alphabetical index Alarm .......... 93 Alarm ........93 Back door ........ 130 Warning buzzer..... 567, 577 Back-up lights Anchor brackets ......66 Replacing light bulb ....545 Antennas (smart key Wattage ........ 649 system)........146 Battery (12-volt battery) ..517 Anti-lock Brake System Battery checking ....
Page 701 Alphabetical index Panoramic moon roof precautions......189 Care........490, 494 Power window lock switch ..178 Aluminum wheels....491 Power window precautions... 180 Exterior ......... 490 Rear door child-protectors ..127 Interior........494 Removed electronic key Seat belts......495 battery precautions..... 540 Cargo hooks......
Page 702 Alphabetical index Doors Automatic door locking Daytime running light and unlocking system..127 system........242 Back door ......130 Deck board ....... 458 Door lock ......124 Defogger Door windows ....... 177 Outside rear view mirrors..436 Open door warning buzzer ... 125 Rear window ......
Page 703 Alphabetical index Emergency, in case of If a warning buzzer sounds........ 567 (Electronically Controlled If a warning light turns on ..567 Brake System) ....... 328 If a warning message is Eco drive mode......234 displayed ......577 EDR (Event data recorder)..11 If the 12-volt battery is Electric motor discharged......
Page 704 Alphabetical index Engine coolant......513 Capacity........ 644 Flat tire ........597 Checking....... 513 Floor mats ........28 Preparing and checking Fluid before winter....... 337 Brake ........645 Engine coolant temperature Hybrid transmission ....645 gauge........103 Washer ......... 516 Engine oil ......... 510 Fog lights .........
Page 705 Alphabetical index Front side marker lights..241 Light switch ......241 Hands-free system Replacing light bulbs..... 545 (for cellular phone) ..... 382 Wattage ........ 649 Head restraints ......167 Front turn signal lights ... 239 Headlights ........ 241 Replacing light bulbs..... 545 Automatic High Beam Turn signal lever ....
Page 706 Alphabetical index Hybrid system......81 Emergency shut off system ..86 I/M test ........503 Energy monitor/ Identification ......639 consumption screen ... 113 Engine ........640 EV drive mode ...... 231 Vehicle........639 High voltage components ..85 Ignition switch Hybrid System Indicator..
Page 707 Alphabetical index Keyless entry Lane Departure Alert with Smart key system ....124 steering control (LDA) ..282 Wireless remote Language control......125, 131 (multi-information Keys .......... 120 display) ........110 Battery-saving function ..148 LATCH anchors ......68 Electronic key ....... 120 If the electronic key does not (Lane Departure Alert with operate properly ....
Page 708 Alphabetical index Lights Automatic High Beam Maintenance system ........ 245 Do-it-yourself maintenance... 504 Fog light switch ..... 249 General maintenance ... 500 Headlight switch....241 Maintenance data ....638 Illuminated entry system ..449 Maintenance Interior lights ......448 requirements ...... 497 Interior lights list....
Page 709 Alphabetical index Noise from under vehicle.... 8 Panoramic moon roof ..... 185 Jam protection function ..187 Operation......185 Panoramic view monitor Odometer........103 Parking assist sensors (intuitive parking assist) Engine oil ......642 Parking brake......240 Opener Operation......240 Back door......
Page 710 Alphabetical index Power outlets ......463 Power steering Radar cruise control (dynamic (Electric power steering) ..329 radar cruise control) ..... 292 Warning light......568 Radiator........514 Power switch......225 Radio ........365 Power windows......177 Rear automatic air Door lock linked conditioning system .....
Page 711 Alphabetical index Rear view mirror Inside rear view mirror ..173 Safety Connect ......478 Outside rear view mirrors..175 Seat belt reminder light ..568 Rear view monitor system ..304 Seat belts ........32 Rear window defogger .... 436 Adjusting the seat belt ....
Page 712 Alphabetical index Sensor Spare tire........597 Automatic headlight Inflation pressure ....646 system ........ 243 Storage location....598 Automatic High Beam Spark plug........ 644 system ........ 245 Specifications ......638 Camera sensor ..... 263 Speedometer......103 Inside rear view mirror ..174 Steering wheel ......
Page 713 Alphabetical index Heated steering wheel switch ......... 445 Tail lights........241 Ignition switch ....... 225 Light switch......241 Intuitive parking assist Replacing light bulbs .... 545 LDA (Lane Departure Alert Talk switch ......427 with steering control) Telephone switches ....408 switch .........
Page 714 Vanity lights ......459 Emergency towing ....562 Wattage ........ 649 Trailer towing ......208 Vanity mirrors ......459 Toyota Safety Sense P .... 261 VDIM (Vehicle Dynamics Automatic High Beam ... 245 Integrated Management) ..329 Dynamic radar cruise Vehicle data recordings....
Page 715 Alphabetical index Wheels........535 Replacing......535 Warning buzzers Size........646 Brake system ......567 Downshifting ......237 Window glasses ...... 177 Window lock switch ....178 Electric power steering Windows........177 system ........ 568 Power windows..... 177 Key reminder ......593 Rear window defogger..
Page 716 17.1 gal. (65.0 L, 14.2 Imp. gal.) (Reference) Fuel type Unleaded gasoline only P. 641 Cold tire inflation P. 646 pressure Engine oil capacity (Drain and refill — P. 642 reference) “Toyota Genuine Motor Oil” or equivalent Engine oil type P. 642 HIGHLANDER_HV_U (OM48F12U)

Toyota Highlander Hybrid 2017 Owner's Manual

For Safety and Security

1-1. for Safe Use

Hybrid System

Theft Deterrent System

Instrument Cluster

Instrument Cluster Warning Lights and Indicators

Operation of each Component

3-1. Key Information

3-2. Opening, Closing and

3-2. Opening, Closing and

3-3. Adjusting the Seats

3-4. Adjusting the Steering

3-4. Adjusting the Steering

3-5. Opening and Closing the

3-5. Opening and Closing the

Driving

4-1. before Driving

Driving Procedures

Operating the Lights and

Refueling Opening the Fuel Tank Cap

4-5. Using the Driving

4-5. Using the Driving

4-6. Driving Tips

Audio System

Basic Operations

5-2. Setup

Using Entune Audio

Using the Radio

5-5. Playing an Audio CD and

5-5. Playing an Audio CD and

5-6. Using an External

5-6. Using an External

5-7. Connecting Bluetooth

Bluetooth ® Audio

Bluetooth ® Phone

Bluetooth ® Bluetooth

5-11.Using the Voice

Using the Voice

Interior Features

6-1. Using the Air Conditioning

Using the Interior Lights

6-3. Using the Storage

6-3. Using the Storage

6-4. Using the Other Interior

Maintenance and Care

Maintenance and Care Cleaning and Protecting

7-2. Maintenance

Maintenance Maintenance Requirements

7-3. Do-It-Yourself

When Trouble Arises

Essential Information

8-2. Steps to Take in an

9-1. Specifications

9-2. Customization

Initialization

For Owners