Page 1: Service Manual
ECOSYS P2235dn ECOSYS P2235dw ECOSYS P2040dn ECOSYS P2040dw PF-1100 SERVICE MANUAL Published in October 2017 842RV113 2RVSM063 Rev.3...
Page 2 Notation of products in the manual For the purpose of this service manual, products are identified by print speed. Product name Manual classification KDAU ECOSYS P2235dn × ○ ○ ○ 35 ppm ECOSYS P2235dw Wi-Fi × ○ ○ ○ Network ECOSYS P2040dn × × ○...
Page 3: Revision History
Revision history Revision Date Pages Revised contents 2 November 2016 CONTENTS Chenge: Page number Correction: Delete the procedure of the maintenance mode Added: Name of parts number 7 Correction: Description of "IMPORTANT" Correction: Item name of 3-2/3-2(1) Added: 3. Fuser pressure release motor 3-5, 3-8 Correction: Description of (2-1)Main/Engine PWB Dleated: Mein/Engine PWB for 2RT...
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Page 5: Safety Precautions
Safety precautions This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.
Page 6 Safety warnings and precautions Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below: DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
Page 7: Installation Precautions
1. Installation Precautions WARNING • Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that it is adequate for the rated current...................... •...
Page 8: Precautions For Maintenance
2. Precautions for Maintenance WARNING • Always remove the power plug from the wall outlet before starting machine disassembly....• Always follow the procedures for maintenance described in the service manual and other related brochures............................• Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protective circuits.
Page 9 • Do not remove the ozone filter, if any, from the copier except for routine replacement....... • Do not pull on the AC power cord or connector wires on high-voltage components when removing them; always hold the plug itself......................•...
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Page 11: Table Of Contents
2RV/2RW/2RX/2RY/3RA-1 CONTENTS Specifications 1-1 Specifications ........................... 1-1 (1) Common function ........................ 1-1 (2) Printer Functions ......................... 1-3 (3) Paper Feeder (PF-1100)(Option) ..................1-3 1-2 Part Names..........................1-4 (1) Machine Exterior........................1-4 (2) Connectors/Interior ......................1-5 (3) With Optional Equipments Attached..................1-6 (4) Operation Panel Keys (LCD) ....................
Page 12 2RV/2RW/2RX/2RY/3RA-1 (1-1) Machine left side ......................3-2 (1-2) Machine right side ...................... 3-3 (1-3) Paper feeder (option) ....................3-4 (2) Descriptions about the major PWBs..................3-5 (2-1) Main/Engine PWB ...................... 3-5 (2-2) High-voltage PWB ...................... 3-5 (2-3) Power source PWB ....................3-5 (2-4) Operation panel PWB (LCD) ..................
Page 13 2RV/2RW/2RX/2RY/3RA-1 (1-1) Detaching and reattaching the Paper feed roller............4-5 (1-2) Detaching and reattaching the retard roller ..............4-6 (1-3) Detaching and reattaching the MP paper feed pulley ..........4-8 (2) Developer section......................4-10 (2-1) Detaching and reattaching the developer unit............4-10 (3) Drum section ........................
Page 14: Troubleshooting
2RV/2RW/2RX/2RY/3RA-3 (2) Descriptions of service modes..................... 6-3 6-2 Service mode (LED model) ....................6-14 (1) Maintenance menu ......................6-14 (2) Printing the report ......................6-15 (3) Toner install mode ......................6-17 (4) Checking/clearing the maintenance cycle ................. 6-17 6-3 Print event log......................... 6-18 Troubleshooting 7-1 Image formation failure ......................
Page 15: Print Errors
2RV/2RW/2RX/2RY/3RA-3 (1-1) Paper jam due to the cover-open detection ............. 7-24 (1-2) Paper jam due to the wave or curl in the fuser section of the damp paper ....7-25 (1-3) Paper jam due to dog-ear, skew, crease. fusing failure, curl, etc......7-25 (1-4) Paper jam due to the guide factor ................
Page 16: Installation Guide
2RV/2RW/2RX/2RY/3RA-3 (24) Print out is not available from the printer driver setting factor (5) ........7-107 (25) Print out is not available from the printer driver setting factor (6) ........7-107 (26) A part of the image is missing ..................7-108 (27) "Paper Mismatch Error"...
Page 17: Specifications
2RV/2RW/2RX/2RY/3RA 1 Specifications 1-1 Specifications (1) Common function Item Description 40 ppm model 35 ppm model P2040dw P2040dn P2235dw P2235dn Desktop Type Electrophotography by semiconductor laser Printing Method Paper Weight Cassette 60 to 163 g/m 60 to 220 g/m², 209g/m² (Hagaki) Multi Purpose Tray Plain, Rough, Recycled, Preprinted, Bond, Color, Prepunched,...
Page 18 2RV/2RW/2RX/2RY/3RA-3 Item Description 40 ppm model 35 ppm model P2040dw P2040dn P2235dw P2235dn Curvature separation + discharger needle (grounded) : except Separation system 100 V model Curvature separation + discharger needle (DC voltage impressed) : 100 V model only Counter blade Cleaning system Exposure by cleaning lamp (LED) Charge erasing system...
Page 19: Printer Functions
2RV/2RW/2RX/2RY/3RA (2) Printer Functions Item Description 40 ppm model 35 ppm model P2040dw P2040dn P2235dw P2235dn A4/A5 40 sheets/min A4/A5 35 sheets/min Printing Speed Letter 42 sheets/min Letter 37 sheets/min Legal 34 sheets/min Legal 30 sheets/min 27 sheets/min 24 sheets/min A5-R 19 sheets/min A5-R...
Page 20: Part Names
2RV/2RW/2RX/2RY/3RA 1-2 Part Names (1) Machine Exterior 1 Top Tray 5 Front Cover Open Button 2 Eject Stopper 6 Operation Panel 3 Cassette 1 7 Rear cover 4 Power Switch 8 Anti-theft Lock Slot...
Page 21: Connectors/Interior
2RV/2RW/2RX/2RY/3RA (2) Connectors/Interior 1. USB Interface Connector 6. USB Memory Slot 2. Network Interface Connector 7. Multi Purpose Tray 3. Feed Cover 8. Sub Tray 4. Paper Length Guide 9. Paper Guides 5. Paper Width Guides 10. Fuser Cover...
Page 22: With Optional Equipments Attached
2RV/2RW/2RX/2RY/3RA 11. Toner Container Release Button 12. Toner Container (3) With Optional Equipments Attached 1. Cassette 2 2. Cassette 3...
Page 23: Operation Panel Keys (Lcd)
2RV/2RW/2RX/2RY/3RA (4) Operation Panel Keys (LCD) 2, 3 1. [Menu] key: Displays the Menu screen. 2. Arrow keys: Increments or decrements numbers, or selects menu in the message display. When a specific error occurs, select the [►] ( ?) key to show the Help screen. 3.
Page 24: Operation Panel Keys (Led)
2RV/2RW/2RX/2RY/3RA (5) Operation Panel Keys (LED) 1. [Attention] indicator : (Lit/Flashing) An error has occurred. 2. [JAM] indicator : (Lit) A paper jam has occurred. 3. [Toner] indicator : (Lit) Toner is empty. (Flashing) The toner is running low. 4. [Paper] indicator : (Lit) The paper has run out when printing. (Flashing) The specified cassette or paper feeder has no paper at Ready status.
Page 25: Overview Of Optional Equipment
2RV/2RW/2RX/2RY/3RA 1-3 Overview of Optional Equipment The following optional equipment is available for the machine. (1) PF-1100 Software option (2) Card (3) UG-33 Authentication Kit(B) (4) SD/SDHC Memory Card (1) PF-1100 "Paper Feeder" Maximum two 250-sheet paper feeder can be installed. (2) Card Authentication Kit(B) "Card Authentication Kit"...
Page 26: Sd/Sdhc Memory Card
2RV/2RW/2RX/2RY/3RA (4) SD/SDHC Memory Card SD/SDHC memory card is a micro chip card that can save optional fonts, macros, forms. The machine is equipped with a slot for an SDHC memory card with a maximum size of 32 GB, and an SD memory card with a maximum size of 2 GB.
Page 27: Environment
2RV/2RW/2RX/2RY/3RA 2 Installation 2-1 Environment Installation environment 1. Temperature: 50 to 90.5°F (10 to 32.5°C) (But humidity should be 70% or less when the temperature is 90.5°F (32.5°C).) 2. Humidity: 10 to 80%(But the temperature should be 86°F (30°C) or less when humidity is 80%.) 3.
Page 28: Installing The Main Unit
2RV/2RW/2RX/2RY/3RA-1 2-2 Installing the main unit Installation procedures START Unpacking and checking bundled items Optional unit installation Connecting the Other Dvices Connecting the Interface Cable Loading Paper Turn the power on Default Setting Installing Software Output a Status report Completion of installing the main unit IMPORTANT Default setting will take about 10 minutes for the toner installation.
Page 29: Unpacking And Checking Bundled Items
2RV/2RW/2RX/2RY/3RA (1) Unpacking and checking bundled items (1-1) Main unit Take out the main unit and accessories from the packing case. Remove the tape and cushioning materials for packing from the main unit. Figure 2-2 1. Right upper pad 7. Documents 2.
Page 30: Paper Feeder (Option)
2RV/2RW/2RX/2RY/3RA-1 (1-2) Paper Feeder (Option) Take the paper feeder out of the packing case. Remove the packing tape from the paper feeder. Figure 2-3 1. Left pad 5. Main unit storage bag 2. Right pad 6. Outer box 3. Main unit protective sheet 7.
Page 31: Installing The Optional Equipment
2RV/2RW/2RX/2RY/3RA (2) Installing the optional equipment Install the necessary optional equipment in the main unit by referring to the installation procedures. (3) Connecting to other device Prepare the cables necessary to suit the environment and purpose of the machine use. When Connecting the Machine to the PC via USB When connecting the main unit, PC and Tablet with the network cable, Wi-Fi*1 or Wi-Fi Direct*1, Network cable...
Page 32: Connecting To The Cable
2RV/2RW/2RX/2RY/3RA (4) Connecting to the cable (4-1) LAN Cable 1. Connect the LAN cable to the network interface connector. 2. Connect the other end of the cable to the hub or the PC. 3. Power on the machine and set the network. (4-2)USB cable 1.
Page 33: Loading Paper
2RV/2RW/2RX/2RY/3RA (5) Loading Paper 1. Pull the cassette out of the main unit. NOTE When the bottom plate is lifted up, push it until locked. 2. Adjust the paper length guide of the cassette.
Page 34 2RV/2RW/2RX/2RY/3RA NOTE In case of using Folio, Oficio ?or Legal 3. Adjust the paper width guides of the cassette 4. Load paper. 5. Insert the cassette slowly into the main unit as far as it goes. 6. Set the paper size and the paper type from the system menu. IMPORTANT Load it with the printing side facing down Before loading paper in the cassette, fan the paper taken from a new package to separate it.
Page 35: Precaution For Loading Paper
2RV/2RW/2RX/2RY/3RA-1 Precaution for Loading Paper Separate the paper taken out of the package in the following procedures before loading it in the cassette. Separate paper and align the edge of the paper in a flat place. In addition, note the following. In case of paper fold or curl, stretch it in a straight line.
Page 36: Default (Lcd Model)
2RV/2RW/2RX/2RY/3RA (7) Default (LCD model) Before using this machine, configure such settings as date and time, network configuration, and energy saving functions as needed. NOTE The default settings of the machine can be changed in System Menu. Refer to the operation guide of the main unit about the items which can set from the system menu. (7-1) Setting Date and Time Follow the steps below to set the local date and time at the place of installation.
Page 37: Network Settings
2RV/2RW/2RX/2RY/3RA (7-2)Network Settings Configuring the Wired Network The machine is equipped with network interface, which is compatible with network protocols such as TCP/IP (IPv4), TCP/IP (IPv6), NetBEUI, and IPSec. It enables network printing on the Windows, Macintosh, UNIX and other platforms. Set up the network connection via TCP/IP (IPv4).
Page 38: Altitude Adjustment Setting
2RV/2RW/2RX/2RY/3RA Wireless network setting When setting up the connection of the model equipped with the Wi-Fi function, printing is available in a wireless network (wireless LAN) environment. The configuration methods are as follows: Configuration Method Descriptions Configuring the Connection from Use Wi-Fi Settings or Wireless Network to configure the network in details the Operation Panel on This from System menu.
Page 39: Installing Software
This is a utility that monitors the printer status and provides an ○ Status Monitor ongoing reporting function. This makes it possible to print a PDF file without starting KYOCERA Net Direct Print Adobe Acrobat/Reader. These are display fonts that enable the machine's built-in fonts ○ FONTS to be used in a software application.
Page 40: Output Status Page
2RV/2RW/2RX/2RY/3RA (7-5) Output Status Page 1. Press the [Menu] key. [Menu] key Figure 2-4 2. Select [Report Printing] and press the [►] key. 3. Select [Status Page] and press [OK] key. Report Print > > Print Status Page Figure 2-5 4.
Page 41: Default (Led Model)
2RV/2RW/2RX/2RY/3RA (7) Default (LED model) (7-1)Network Settings Configuring the Wired Network The machine is equipped with network interface, which is compatible with network protocols such as TCP/IP (IPv4), TCP/IP (IPv6), NetBEUI, and IPSec. It enables network printing on the Windows, Macintosh, UNIX and other platforms. Set up the network connection via TCP/IP (IPv4).
Page 42: Altitude Adjustment Setting
2RV/2RW/2RX/2RY/3RA Wireless network setting When setting up the connection of the model equipped with the Wi-Fi function, printing is available in a wireless network (wireless LAN) environment. The configuration methods are as follows: Configuration Method Descriptions Setting the Connection by Using This is the tool included in the Product Library.
Page 43: Installing Software
This is a utility that monitors the printer status and provides an ○ Status Monitor ongoing reporting function. This makes it possible to print a PDF file without starting KYOCERA Net Direct Print Adobe Acrobat/Reader. These are display fonts that enable the machine's built-in fonts ○ FONTS to be used in a software application.
Page 44: Output Status Page
2RV/2RW/2RX/2RY/3RA (7-4) Output Status Page 1. Press and hold the [Go] key for three to nine seconds. *: Output of the service status page by pressing and holding it 10 seconds or more. [Go] key Figure 2-8 2. Status page is printed. (7-5) Completion of installing the main unit (Turning the power off) 1.
Page 45: Cross-Section View
2RV/2RW/2RX/2RY/3RA 3 Machine Design Cross-section view (1) Main unit + Paper feeder (option) Original path Paper path Optical path Paper path (Option) Figure 3-1 1. Cassette paper feed 6. Conveying/Transfer section 2. MP paper feed section 7. Fuser section 3. Laser scanner unit 8.
Page 46: The Configuration Of The Electrical Components
2RV/2RW/2RX/2RY/3RA-1 The configuration of the electrical components (1) Electric parts (1-1) Machine left side Figure 3-2 1. Left side fan motor 2. Temp/Humid sensor 3. Fuser pressure release motor...
Page 47: Machine Right Side
2RV/2RW/2RX/2RY/3RA (1-2) Machine right side Figure 3-3 1. Paper feed motor A. Main/Engine PWB 2. Paper feed clutch B. Low voltage power source PWB 3. Registration clutch C. Wi-Fi PWB 4. Developer clutch 5. Rit side fan motor 6. MP solenoid 7.
Page 48: Paper Feeder (Option)
2RV/2RW/2RX/2RY/3RA (1-3) Paper feeder (option) Figure 3-4 1. PF paper feed motor 3. PF feed clutch 2. PF paper feed clutch...
Page 49: Descriptions About The Major Pwbs
2RV/2RW/2RX/2RY/3RA-1 (2) Descriptions about the major PWBs (2-1) Main/Engine PWB It controls the software for interface, image data processing, etc. and hardware for the operation unit, high voltage/bias output, paper conveying mechanism, etc. Figure 3-5 (2-2) High-voltage PWB Output the main charger high-voltage, the developer bias, the transfer bias, separa- tion bias and the transfer cleaning bias.
Page 50: Operation Panel Pwb (Lcd)
2RV/2RW/2RX/2RY/3RA (2-4) Operation panel PWB (LCD) It consists of the LCD, LED indicators, the key switches. Figure 3-8 (2-5) Operation panel PWB (LED) It consists of the LED indicators, the key switches. Figure 3-9...
Page 51: Electric Parts Layout
2RV/2RW/2RX/2RY/3RA (3) Electric parts layout (3-1) PWBs Laser scanner unit Fuser unit Main body Drum unit Developer unit Paper feeder Machine left side / Machine inside / Machine right side Figure 3-10...
Page 52 2RV/2RW/2RX/2RY/3RA-1 1. Operation panel PWB *2 ...... It consists of LCD, LED indicators, key switches. 2. Wi-Fi PWB *1 ........It communicates wireless data. 3. Main/Engine PWB ........ It controls the software for the interface and image data process- ing, and controls the hardware such as the operation section, high voltage/bias output, paper conveying mechanism, etc.
Page 53 2RV/2RW/2RX/2RY/3RA-1 Part name table Name used in service manual Name used in parts list Part. No. PARTS PWB MAIN ENGINE ASSY SP 302RV94080 PARTS PWB MAIN ENGINE ASSY EU SP 302RV94090 PARTS PWB MAIN ENGINE ASSY SP 302RW94010 PARTS PWB MAIN ENGINE ASSY EU SP 302RW94020 Main/Engine PWB PARTS PWB MAIN ENGINE ASSY SP...
Page 54: Sensors And Switches
2RV/2RW/2RX/2RY/3RA (3-2) Sensors and Switches Laser scanner unit Fuser unit Main body Drum unit Developer unit Paper feeder Machine left side / Machine inside / Machine right side 3-10...
Page 55 2RV/2RW/2RX/2RY/3RA-2 1. Power switch ........Switching on and off the main/engine PWB and the operation panel PWB, etc. 2. Paper sensor ........Detecting the presence of paper on the cassette. 3. Registration sensor ......Controlling the timing to start the secondary paper feeding. 4.
Page 56 2RV/2RW/2RX/2RY/3RA Part name table Name used in service manual Name used in parts list Part. No. Power switch PARTS PWB SWITCH ASSY SP 302RV94130 Paper sensor PARTS SENSOR OPT. SP 302P794010 PARTS UNIT HIGH VOLTAGE SP 302RV94190 Registration sensor PARTS UNIT HIGH VOLTAGE J SP 302RV94200 PARTS PWB ASSY EMPTY SENSOR Toner sensor...
Page 57: Motors
2RV/2RW/2RX/2RY/3RA (3-3) Motors Laser scanner unit Fuser unit Main body Drum unit Developer unit Paper feeder Machine left side / Machine inside / Machine right side 3-13...
Page 58 2RV/2RW/2RX/2RY/3RA 1. Main motor ........... The paper feed and conveying mechanism drive 2. Fuser pressure release motor ....Fuser pressure release drive 3. Rght side fan ........Cooling inside the machine (right side) 4. Left side fan motor ....... Cooling inside the machine (left side) 5.
Page 59: Others
2RV/2RW/2RX/2RY/3RA (3-4) Others Laser scanner unit Fuser unit Main body Drum unit Developer unit Paper feeder Machine left side / Machine inside / Machine right side 3-15...
Page 60 2RV/2RW/2RX/2RY/3RA 1. Developer clutch ........Controlling the drive to developer unit. 2. Registration clutch ....... Registration roller drive control 3. Paper feed clutch ......... Controlling the drive of cassette paper feed 4. MP solenoid ......... Controlling the drive of MP lift guide 5.
Page 61: Drive System
2RV/2RW/2RX/2RY/3RA Drive system (1) Drive system for the paper conveying Figure 3-11 8. Eject roller A. Primary paper feed 1. Paper feed roller 9. Main motor 10. PF paper feed roller 11. PF conveying motor B. Developer unit 2. Developer roller 3.
Page 62: Each Section Drive
2RV/2RW/2RX/2RY/3RA (2) Each section drive (2-1) Primary paper feed drive Main motor Middle roller Paper feed clutch Paper feed roller Figure 3-12 (2-2) Drum drive Cleaning roller Main motor Drum Figure 3-13 3-18...
Page 63: Developer Drive
2RV/2RW/2RX/2RY/3RA (2-3) Developer drive Developer screw A Developer roller Developer screw B Developer clutch Main motor Figure 3-14 (2-4) Fuser unit drive Fuser belt Lower eject roller Main motor Figure 3-15 3-19...
Page 64: Mechanical Construction
2RV/2RW/2RX/2RY/3RA Mechanical construction (1) Paper feed section The paper feed section consists of the cassette feed section which feeds from the paper cassette and the MP tray feed section which feeds from the MP tray. (1-1) Cassette paper feed section The cassette can 300 sheets paper (64g/m2) or 250 sheets paper (80g/m2).
Page 65 2RV/2RW/2RX/2RY/3RA Block diagram Main/ Engine PWB CASPAPSE Paper sensor YC6-3 MAIMOTDIR YC9-1 MAIMOTRDYN YC9-2 Main motor MAIMOTCLKN YC9-3 MAIMOTREN YC9-4 FEEDCLURE Paper feed clutch YC10-4 Figure 3-18 3-21...
Page 66: Mp Tray Paper Feed Section
2RV/2RW/2RX/2RY/3RA (1-2) MP tray paper feed section The MP tray can load 60 sheets paper (64 g/m ) or 50 sheets (80 g/m ). The paper on the MP tray is fed by rotating the MP paper feed roller while lifting up the MP bottom plate by the MP solenoid. Multi-feeding is also prevented by the effect of the MP separation pad.
Page 67 2RV/2RW/2RX/2RY/3RA Block diagram Main/ Engine PWB MPFPAPSE MP paper sensor YC6-6 MPFSOLRE MP solenoid YC21-4 MAIMOTDIR YC9-1 MAIMOTRDYN YC9-2 Main motor MAIMOTCLKN YC9-3 MAIMOTREN YC9-4 Figure 3-21 3-23...
Page 68: Optical Section
2RV/2RW/2RX/2RY/3RA (2) Optical section (2-1) Laser scanner unit The charged drum surface is scanned by the laser emitted from the laser scanner units. The laser reflects to the polygon mirrors by rotating the polygon motor so that the laser scans horizontally to the image. The laser scanner unit has some lenses and mirrors, that adjust the diameter of the laser to focus the laser to the drum surface.
Page 69 2RV/2RW/2RX/2RY/3RA Block diagram Main/ Engine PWB PMOTREM YC3-3 PMOTRDYN Polygon motor YC3-4 PMOTCLKN YC3-5 VDATA2N YC505-1 VDATA2P YC505-2 VDATA1N YC505-3 VDATA1P YC505-4 SAMPLE2 APC PWB YC505-5 SAMPLE1 YC505-6 LSUENAN YC505-7 VCONT YC505-9 YC505-10 Figure 3-24 3-25...
Page 70: Developer Section
2RV/2RW/2RX/2RY/3RA (3) Developer section (3-1) Developer unit The developer section consists of the developer roller forming the magnetic brush, the developer blade forming the thin layer by moving the toner, and the developer screw mixing up the toner. The toner density is adjusted by impressing the bias to the developer roller.
Page 71 2RV/2RW/2RX/2RY/3RA Block diagram REGPAPSE YC16-4 MHVCNT YC16-5 HVCLK High voltage YC16-6 RTHVREM YC16-7 Developer GHVCNT YC16-8 DHVCNT YC16-9 THVCNT YC16-10 SHVCNT YC16-12 Main/ Engine PWB DLPCLURE Developer clutch YC10-6 MAIMOTDIR YC9-1 MAIMOTRDYN YC9-2 Main motor MAIMOTCLKN YC9-3 MAIMOTREN YC9-4 ITOEMPSE Toner sensor YC14-2 Figure 3-27...
Page 72: Drum Section
2RV/2RW/2RX/2RY/3RA (4) Drum section The drum section consists of the drum, the main charger roller unit, and the cleaning blade, etc. The drum surface is evenly charged to prepare forming the electrostatic latent image by emitting the laser beams. (4-1) Main charger unit The drum surface is evenly charged by the shield grid attached to the bottom of the unit.
Page 73 2RV/2RW/2RX/2RY/3RA Block diagram REGPAPSE YC16-4 MHVCNT Grid PWB YC16-5 HVCLK High vpltage YC16-6 RTHVREM YC16-7 GHVCNT YC16-8 DHVCNT YC16-9 THVCNT YC16-10 SHVCNT YC16-12 Main/ Engine PWB MAIMOTDIR YC9-1 MAIMOTRDYN YC9-2 Main motor MAIMOTCLKN YC9-3 MAIMOTREN YC9-4 Figure 3-30 3-29...
Page 74: Conveying/Transfer And Separation Section
2RV/2RW/2RX/2RY/3RA (5) Conveying/Transfer and Separation section Conveying section conveys paper to the transfer and separation section after adjusting the paper position at the registration rollers. The transfer and separation section consists of the transfer roller and separation needles attached to the paper conveying unit.
Page 75 2RV/2RW/2RX/2RY/3RA Block diagram REGPAPSE YC16-4 MHVCNT YC16-5 HVCLK High voltage YC16-6 RTHVREM YC16-7 GHVCNT YC16-8 Transfer DHVCNT YC16-9 Separate THVCNT YC16-10 SHVCNT YC16-12 Main/ Engine PWB REGCLURE Registration clutch YC10-2 MAIMOTDIR YC9-1 MAIMOTRDYN YC9-2 Main motor MAIMOTCLKN YC9-3 MAIMOTREN YC9-4 Figure 3-33 3-31...
Page 76: Fuser Section
2RV/2RW/2RX/2RY/3RA (6) Fuser section Paper from the transfer and separation section is pinched between the fuser belt and the press roller. The fuser belt is heated by the fuser heater and pressed by the press roller pressed by the fuser pressure spring.
Page 77 2RV/2RW/2RX/2RY/3RA Block diagram FUSTMPSE2 Fuser edge thermistor YC19-10 FUSROTSE Rotation detect sensor YC19-3 FUSTMPSE10 YC2-5 FUSTMPSE1A YC2-8 Thermo pile TPSDA YC2-9 TPSCL YC2-10 Thermocut ZCROSS YC102-2 YC20-7 Heater HEAT YC102-1 YC20-8 STANDBYN YC20-9 Low voltage RELAY YC20-10 power source PWB Main/ Engine PWB EXIPAPSE...
Page 78: Eject And Feedshift Section
2RV/2RW/2RX/2RY/3RA (7) Eject and feedshift section The eject and feedshift section consists of the paper path from the fuser section to the inner tray or the duplex conveying section. Components parts 1. Upper eject roller 2. Upper eject pulley 3. Eraser brush 4.
Page 79 2RV/2RW/2RX/2RY/3RA Block diagram Main/ Engine PWB EXISOLRE Eject solenoid YC1-2 MAIMOTDIR YC9-1 MAIMOTRDYN YC9-2 Main motor MAIMOTCLKN YC9-3 MAIMOTREN YC9-4 Figure 3-39 3-35...
Page 80: Duplex Conveying Section
2RV/2RW/2RX/2RY/3RA (8) Duplex conveying section The duplex conveying section consists of the paper conveying path to forward the paper from the eject and feedshift section in the duplex print to the paper conveying section. Components parts 1. Lower eject roller 2.
Page 81 2RV/2RW/2RX/2RY/3RA Block diagram Main/ Engine PWB EXIPAPSE Eject sensor YC19-6 MAIMOTDIR YC9-1 MAIMOTRDYN YC9-2 Main motor MAIMOTCLKN YC9-3 MAIMOTREN YC9-4 Figure 3-42 3-37...
Page 82: Paper Feeder (Option)
2RV/2RW/2RX/2RY/3RA (9) Paper feeder (option) The cassette can 300 sheets paper (64 g/m ) or 250 sheets paper (80 g/m ). Paper fed from the cassette is picked up by the rotation of the pickup roller and is conveyed to the main unit by the rotation of the paper feed roller and conveying roller.
Page 83 2RV/2RW/2RX/2RY/3RA Block diagram Main/ Engine PWB PFEED PF feed sensor YC7-3 PF main PWB PF papaer sensor NC-1 TMOTRDYN YC4-1 TMOTCLK YC4-2 PF conveying motor TMOTDRVN YC4-3 FEEDCLN PF paper feed clutch YC2-2 TRNSCLN PF conveying clutch YC2-4 Figure 3-45 3-39...
Page 84: Precautions For The Maintenance
2RV/2RW/2RX/2RY/3RA 4 Maintenance 4-1 Precautions for the maintenance (1) Precautions Before disassembling the main unit, press the main power switch to turn the power off. Make sure that the power lamp on the operation panel is off and unplug the power cord from the wall outlet. Then, start the disassembly.
Page 85: Screening Of The Toner Container
2RV/2RW/2RX/2RY/3RA (4) Screening of the toner container Look at the screening film on the brand protection seal affixed to the toner container through the windows of the validation viewer. Look at the screening film through two windows to check the genuineness. A black-colored band when seen through the the anti-counterfeit film portion left side window ( mark).
Page 86: Maintenance Parts
2RV/2RW/2RX/2RY/3RA-1 4-2 Maintenance parts (1) Maintenance kits Maintenance part name Part No. Name used in service manual Name used in parts list MK-1150 MK-1150/MAINTENANCE KIT 1702RV0NL0 MK-1151 MK-1151/MAINTENANCE KIT 1702RV0JP0 MK-1152 MK-1152/MAINTENANCE KIT 1702RV0US0 MK-1154 MK-1154/MAINTENANCE KIT 1702RV0AS0 (100,000 image) DRUM UNIT Developer unit (2) Executing the maintenance mode after replacing the maintenance kit...
Page 87: Periodic Maintenance Procedures
2RV/2RW/2RX/2RY/3RA-1 (4) Periodic maintenance Procedures CH:Check / CL:Clean / AD:Adjust / LU:Lubrication / RE:Replace Parts name Parts No. PM maintenance (x1000 counts) Remark Set UP User Call Please do not use spray containing flamable gas for air-blow or air-brush purposes. IMAGE QUALITY MK-1150 1702RV0NL0...
Page 88: Maintenance Parts Replacement Procedures
2RV/2RW/2RX/2RY/3RA 4-3Maintenance parts replacement procedures When it is necessary to replace parts is needed due to malfunction, etc., replace the service parts in the fol- lowing procedures. (1) Cassette paper feed section (1-1)Detaching and reattaching the Paper feed roller Procedures 1.
Page 89: Detaching And Reattaching The Retard Roller
2RV/2RW/2RX/2RY/3RA 5. Check or replace the paper feeder roller assembly (a) (paper feed roller, pick up roller), and then reattach the parts in the original position. Attention: When reattaching to the paper feed roller assembly (a), make sure to align the head (c) of the feed shaft (b) to the oval (d) of the paper feed roller assembly.
Page 90 2RV/2RW/2RX/2RY/3RA 3. Detach the retard roller (b) from the retard roller assembly (a). Figure 4-5 4. Check or replace the retard roller, reat- tach the detached parts in the original position. Attention: When attaching the retard roller assembly (a), make sure to attach the spring (c) to the protrusion (b) of the retard roller assembly.
Page 91: Detaching And Reattaching The Mp Paper Feed Pulley
2RV/2RW/2RX/2RY/3RA (1-3)Detaching and reattaching the MP paper feed pulley Procedures 1. Detach the cassette 2. Open the front cover (a) and detach the strap by using pliers. 3. Remove the stop ring (c). Figure 4-7 4. Open the front cover (a) to the bottom and detach the left side of cover fulcrum from the fulcrum shaft (b).
Page 92 2RV/2RW/2RX/2RY/3RA 6. Remove four screws(M3x8S tight)(a), detach MP below frame(b). Figure 4-9 7. Pull the lock lever and the slide the paper feed roller shaft (b) to the right. 8. Detach the paper feed pulley (c). 9. Check or replace the paper feed pulley (c), and then reattach the parts which are detached in the original position.
Page 93: Developer Section
2RV/2RW/2RX/2RY/3RA (2) Developer section (2-1)Detaching and reattaching the developer unit Procedures 1. Open the front cover (a). 2. Push down the developer release lever (b). Figure 4-12 3. Detach the developer unit (a). 4. Check or replace the developer unit (a), and then reattach the parts which are detached in the original position.
Page 94: Drum Section
2RV/2RW/2RX/2RY/3RA (3) Drum section (3-1)Detaching and reattaching the drum unit Procedures 1. Open the front cover (a). 2. Push down the developer release lever (b). Figure 4-14 3. Detach the developer unit (a). Figure 4-15 4-11...
Page 95 2RV/2RW/2RX/2RY/3RA 4. Detach the drum unit (a). 5. Check or replace the drum unit (a), and then reattach the parts which are detached in the original position. Attention: Execute the following maintenance modes when replacing the maintenance kit. (LCD model) Executing "Maintenance"...
Page 96: Detaching And Reattaching The Main Charger Unit
2RV/2RW/2RX/2RY/3RA (3-2)Detaching and reattaching the main charger unit Procedures 1. Remove the tape (b) from the drum unit (a). 2. Open the eraser cover (c) Figure 4-17 3. Push the edge (a) of the main charger unit and slide it. 4.
Page 97: Transfer Section
2RV/2RW/2RX/2RY/3RA (4) Transfer section (4-1)Detaching and reattaching the transfer roller unit Procedures 1. Open the front cover (a). 2. Push down the developer release lever (b). Figure 4-19 3. Detach the developer unit (a). Figure 4-20 4-14...
Page 98 2RV/2RW/2RX/2RY/3RA 4. Detach the drum unit (a). Figure 4-21 5. Slide the transfer front guide (b) while pressing the release lever (a) and release the hook (c). 6. Remove the transfer front guide (b). Figure 4-22 4-15...
Page 99 2RV/2RW/2RX/2RY/3RA 7. Remove the shaft (b) of transfer roller (a) from two transfer bushings (c). 8. Remove the gear Z17 (d) from the transfer roller (a). 9. Check or replace the transfer roller (a), and then reattach the parts which are detached in the original position.
Page 100: Fuser Section
2RV/2RW/2RX/2RY/3RA (5) Fuser section (5-1)Detaching and reattaching the fuser unit Procedures 1. Slightly pull out the cassette 2. Open the rear cover (a). 3. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow. 4.
Page 101 2RV/2RW/2RX/2RY/3RA-1 6. Detach the right rear cover (a) while twisting it. Figure 4-26 7. Remove two screws (M3x8P tight)(a) and detach the fuser wire cover (b). Figure 4-27 4-18...
Page 102 2RV/2RW/2RX/2RY/3RA 8. Disconnect the connector (a) from the low voltage power source PWB. 9. Disconnect the connector (b) from the main/ engine PWB. Figure 4-28 10. Remove four screws (M3×8S tight)(a). Figure 4-29 4-19...
Page 103 2RV/2RW/2RX/2RY/3RA 11. Pull out the fuser unit (a) while holding the both ends of it. 12. Check or replace the fuser unit (a), and then reattach the parts which are detached in the original position. Attention: When detaching and reattaching, pay attention not to burn by touching the hot section.
Page 104: Disassembly And Reassembly
2RV/2RW/2RX/2RY/3RA 4-4Disassembly and Reassembly (1) Outer covers (1-1)Detaching and reattaching the left rear cover Procedures 1. Slightly pull out the cassette 2. Open the rear cover (a). 3. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow.
Page 105: Detaching And Reattaching The Left Cover
2RV/2RW/2RX/2RY/3RA 5. Remove two screws(M3×10TP)(a). 6. Release two hooks (b) of the upper rear cover(c) and detach it. Figure 4-33 (1-3)Detaching and reattaching the left cover Procedures 1. Pull out the cassette 2. Open the front cover (a). 3. Release four hooks (b) at the front side of the left cover(a).
Page 106: Detaching And Reattaching The Right Cover
2RV/2RW/2RX/2RY/3RA-1 4. Release two hooks (b) at the rear side of the left cover (a). 5. While tilting the left cover (a), detach it in the direction of the arrow. Figure 4-35 (1-4)Detaching and reattaching the right cover Procedures 1. Twist three hooks (b) at the rear side of the right cover (a) to detach it.
Page 107: Detaching And Reattaching The Front Cover
2RV/2RW/2RX/2RY/3RA-1 3. Release three hooks by using a flat- head screwdriver (d). 4. Twist two hooks (c) at the front side of the right cover (b) to release them and detach the right cover (b). Figure 4-37 (1-5)Detaching and reattaching the front cover Procedures 1.
Page 108: Detaching And Reattaching The Rear Cover
2RV/2RW/2RX/2RY/3RA 3. Open the front cover (a) to the bottom and detach the left side of cover fulcrum from the fulcrum shaft (b). 4. Release the right side of fulcrum portion and detach the front cover (a). Figure 4-39 (1-6)Detaching and reattaching the rear cover Procedures 1.
Page 109: Optical Section
2RV/2RW/2RX/2RY/3RA (2) Optical section (2-1)Detaching and reattaching the laser scanner unit (LSU). Procedures 1. Slightly pull out the cassette 2. Open the rear cover (a). 3. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow.
Page 110 2RV/2RW/2RX/2RY/3RA 9. Remove two screws(M3×10TP)(a). 10. Release two hooks (b) of the upper rear cover(c) and detach it. Figure 4-43 1. Pull out the cassette 2. Open the front cover (a). 3. Release four hooks (b) at the front side of the left cover(a).
Page 111 2RV/2RW/2RX/2RY/3RA 4. Release two hooks (b) at the rear side of the left cover (a). 5. While tilting the left cover (a), detach it in the direction of the arrow. Figure 4-45 6. Twist three hooks (b) at the rear side of the right cover (a) to detach it.
Page 112 2RV/2RW/2RX/2RY/3RA 8. Release three hooks by using a flat- head screwdriver (d). 9. Twist two hooks (c) at the front side of the right cover (b) to release them and detach the right cover (b). Figure 4-47 10. Push down the developer release lever (b).
Page 113 2RV/2RW/2RX/2RY/3RA 12. Open the top cover (a). 13. Remove the stop ring(b) and detach the upper cover rack (c) from the upper cover (a). Figure 4-49 14. Open the top cover (a). 15. Remove the screws(M3x8S tight)(b), detach the right middle cover(c). Figure 4-50 4-30...
Page 114 2RV/2RW/2RX/2RY/3RA 16. Remove two screws(M3×8TP)(a) and remove the eject tray(b). Figure 4-51 17. Disconnect the connector (b) and the FFC (c) from the main/engine PWB (a). 18. Detach the wire from the clamp (d). Figure 4-52 4-31...
Page 115 2RV/2RW/2RX/2RY/3RA 19. Remove four screws (M3×6TP)(b) from the laser scanner unit (a). 20. Check or replace the laser scanner unit (a), and then reattach the parts which are detached in the original position. Figure 4-53 *: When securing the laser scanner unit with screws, execute it in the order of the fig- ure to the right.
Page 116: Drive Section
2RV/2RW/2RX/2RY/3RA (3) Drive section (3-1)Detaching and reattaching the main motor Procedures 1. Slightly pull out the cassette 2. Open the rear cover (a). 3. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow. 4.
Page 117 2RV/2RW/2RX/2RY/3RA 9. Remove two screws(M3×10TP)(a). 10. Release two hooks (b) of the upper rear cover(c) and detach it. Figure 4-57 11. Pull out the cassette 12. Open the front cover (a). 13. Twist three hooks (b) at the rear side of the right cover (a) to detach it.
Page 118 2RV/2RW/2RX/2RY/3RA 15. Release three hooks by using a flat- head screwdriver (d). 16. Twist two hooks (c) at the front side of the right cover (b) to release them and detach the right cover (b). Figure 4-59 17. Remove three screws (M3×8Stight)(a) and the screw (M3×8Ptight)(b) securing the low voltage power source PWB cover (c).
Page 119 2RV/2RW/2RX/2RY/3RA 19. Disconnect the connector (a). 20. Remove three screws(M3×8S tight)(b), detach the main motor(c). 21. Check or replace the main motor(c), and then reattach the parts which are detached in the original position. Figure 4-61 4-36...
Page 120: Detaching And Reattaching The Fuser Pressure Release Drive Unit
2RV/2RW/2RX/2RY/3RA (3-2)Detaching and reattaching the fuser pressure release drive unit Procedures 1. Slightly pull out the cassette 2. Open the rear cover (a). 3. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow. 4.
Page 121 2RV/2RW/2RX/2RY/3RA 9. Remove two screws(M3×10TP)(a). 10. Release two hooks (b) of the upper rear cover(c) and detach it. Figure 4-64 1. Pull out the cassette 2. Open the front cover (a). 3. Release four hooks (b) at the front side of the left cover(a).
Page 122 2RV/2RW/2RX/2RY/3RA 4. Release two hooks (b) at the rear side of the left cover (a). 5. While tilting the left cover (a), detach it in the direction of the arrow. Figure 4-66 6. Disconnect the connector (a). Figure 4-67 4-39...
Page 123 2RV/2RW/2RX/2RY/3RA 7. Open the front cover (a). 8. Push down the developer release lever (b). Figure 4-68 9. Detach the developer unit (a). Figure 4-69 4-40...
Page 124 2RV/2RW/2RX/2RY/3RA 10. Detach the drum unit (a). Figure 4-70 11. Stand the main unit so that you can see the bottom side. 12. Remove four screws(M3x8P tight)(a) and remove the front stay(b). Figure 4-71 4-41...
Page 125 2RV/2RW/2RX/2RY/3RA 13. Tilt the DU assembly (a) and detach two stoppers(b) while pushing them inside. 14. Lift down the DU assembly(a) to the bottom and pull it toward you to detach Figure 4-72 15. Remove two screws (a)(M3x8S tight). 16. Release the hook(b) and detach the fuser pressure release drive unit(c).
Page 126: Detaching And Reattaching The Mp Solenoid (Front Side)
2RV/2RW/2RX/2RY/3RA (3-3)Detaching and reattaching the MP solenoid (front side) Procedures 1. Slightly pull out the cassette 2. Open the rear cover (a). 3. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow. 4.
Page 127 2RV/2RW/2RX/2RY/3RA 9. Remove two screws(M3×10TP)(a). 10. Release two hooks (b) of the upper rear cover(c) and detach it. Figure 4-76 11. Pull out the cassette 12. Open the front cover (a). 13. Twist three hooks (b) at the rear side of the right cover (a) to detach it.
Page 128 2RV/2RW/2RX/2RY/3RA 15. Release three hooks by using a flat- head screwdriver (d). 16. Twist two hooks (c) at the front side of the right cover (b) to release them and detach the right cover (b). Figure 4-78 17. Disconnect the connector (a), and detach one screw (M3x8S tight)(b).
Page 129: Detaching Reattaching The Clutch
2RV/2RW/2RX/2RY/3RA (3-4)Detaching reattaching the clutch. Procedures 1. Slightly pull out the cassette 2. Open the rear cover (a). 3. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow. 4.
Page 130 2RV/2RW/2RX/2RY/3RA 9. Remove two screws(M3×10TP)(a). 10. Release two hooks (b) of the upper rear cover (c) and detach it. Figure 4-82 11. Pull out the cassette 12. Open the front cover (a). 13. Twist three hooks (b) at the rear side of the right cover (a) to detach it.
Page 131 2RV/2RW/2RX/2RY/3RA 15. Release three hooks by using a flat- head screwdriver (d). 16. Twist two hooks (c) at the front side of the right cover (b) to release them and detach the right cover (b). Figure 4-84 17. Disconnect three connector(a) of each clutch.
Page 132 2RV/2RW/2RX/2RY/3RA 18. Remove two screws(M3x8S tight)(a), detach the clutch cover(b). 19. Detach the developer clutch (c) and registration clutch (d). Figure 4-86 20. Remove the screw(M3x8P tight)(a) and deatch the power switch(b). Figure 4-87 4-49...
Page 133 2RV/2RW/2RX/2RY/3RA 21. Remove three screws(M3x8S tight)(a) and remove the cover (b). 22. Detach the paper feed clutch (c). 23. Check or replace the clutch, and reat- tach the parts which are detached in the original position. Figure 4-88 *: Attach the developer clutch (a) and the registration clutch (b) with the notches (c) facing down, and attach the cover.
Page 134: Detaching And Reattaching The Eject Solenoid
2RV/2RW/2RX/2RY/3RA (3-5)Detaching and reattaching the eject solenoid Procedures 1. Slightly pull out the cassette 2. Open the rear cover (a). 3. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow. 4.
Page 135 2RV/2RW/2RX/2RY/3RA 9. Remove two screws(M3×10TP)(a). 10. Release two hooks (b) of the upper rear cover (c) and detach it. Figure 4-92 11. Pull out the cassette 12. Open the front cover (a). 13. Release four hooks (b) at the front side of the left cover(a).
Page 136 2RV/2RW/2RX/2RY/3RA 14. Release two hooks (b) at the rear side of the left cover (a). 15. While tilting the left cover (a), detach it in the direction of the arrow. Figure 4-94 16. Twist three hooks (b) at the rear side of the right cover (a) to detach it.
Page 137 2RV/2RW/2RX/2RY/3RA 18. Release three hooks by using a flat- head screwdriver (d). 19. Twist two hooks (c) at the front side of the right cover (b) to release them and detach the right cover (b). Figure 4-96 20. Open the front cover (a) and detach the strap (b) by using pliers.
Page 138 2RV/2RW/2RX/2RY/3RA 22. Open the front cover (a) to the bottom and detach the left side of cover fulcrum from the fulcrum shaft (b). 23. Release the right side of fulcrum portion (c) and detach the front cover (a). Figure 4-98 24.
Page 139 2RV/2RW/2RX/2RY/3RA 25. Open the top cover (a). 26. Remove the stop ring(b) and detach the upper cover rack (c) from the upper cover (a). Figure 4-100 27. Open the top cover (a). 28. Remove the screws(M3x8S tight)(b), detach the right middle cover(c). Figure 4-101 4-56...
Page 140 2RV/2RW/2RX/2RY/3RA 29. Remove two screws(M3×8TP)(a) and remove the eject tray(b). Figure 4-102 30. Remove four screws(M3x8S tight)(a) and remove the back side of metallic plate (b). Figure 4-103 4-57...
Page 141 2RV/2RW/2RX/2RY/3RA 31. Disconnect the connector (a). Figure 4-104 32. Remove the screw(M3×8S tight)(a). 33. Remove the screw(M3×8P tight)(b). Figure 4-105 4-58...
Page 142 2RV/2RW/2RX/2RY/3RA 34. Detach the eject unit (a) in the direction of the arrow. Figure 4-106 35. Release two hooks(b) and detach the eject unit cover (a). 36. Remove the screw (c) (M3×4P tight). 37. Remove the eject solenoid (d). 38. Check or replace the eject unit(d), and reattach the parts which are detached in the original position.
Page 143: Others
2RV/2RW/2RX/2RY/3RA (4) Others (4-1)Detaching and reattaching the eraser Procedures 1. Open the front cover (a). 2. Push down the developer release lever (b). Figure 4-108 3. Detach the developer unit (a). Figure 4-109 4-60...
Page 144 2RV/2RW/2RX/2RY/3RA 4. Detach the drum unit (a). Figure 4-110 5. While taking care of both side of springs, remove the eraser assembly (a). 6. Check the eraser PWB, and clean or replace it. 7. Reattach the parts in the original posi- tion.
Page 145: Fan Motor Attachment Direction
2RV/2RW/2RX/2RY/3RA (4-2)Fan motor attachment direction Detaching and attaching are available by detaching the outer covers. *: When reattaching the fan motor (a), be aware of the attachment direction (intake/exhaust). Figure 4-112 1. Right side fan motor : Intake (Rating label inside) 2.
Page 146: Detaching And Reattaching The Main/Engine Pwb
2RV/2RW/2RX/2RY/3RA (5) PWBs (5-1)Detaching and reattaching the main/engine PWB Procedures 1. Slightly pull out the cassette 2. Open the rear cover (a). 3. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow. 4.
Page 147 2RV/2RW/2RX/2RY/3RA 9. Remove two screws(M3×10TP)(a). 10. Release two hooks (b) of the upper rear cover (c) and detach it. Figure 4-115 11. Pull out the cassette 12. Open the front cover (a). 13. Twist three hooks (b) at the rear side of the right cover (a) to detach it.
Page 148 2RV/2RW/2RX/2RY/3RA-1 15. Release three hooks by using a flat- head screwdriver (d). 16. Twist two hooks (c) at the front side of the right cover (b) to release them and detach the right cover (b). Figure 4-117 17. Remove two screws(M3x8S tight)(a) and detach the USB earth plate (b).
Page 149 2RV/2RW/2RX/2RY/3RA 19. Remove five screws(M3×8S tight)(a). 20. Detach the main/ engine PWB (b). Figure 4-119 21. Check or replace the main/engine PWB (a), and then reattach the parts which are detached in the original position. Attention: When replacing the main/engine PWB(a), remove EEPROM (YS1)(b) from it and reattach it to the new main/engine PWB(a).
Page 150 2RV/2RW/2RX/2RY/3RA Note when replacing the main/engine PWB When replacing the main/engine PWB, remove EEPROM (YS1) on the old PWB and make sure to place it on the new PWB. Figure 4-121 *: Check the network setting since the MAC address is changed. Example: when the printer name is registered with the IP address, reconfigure the IP address.
Page 151: Detaching And Reattaching The High Voltage Pwb
2RV/2RW/2RX/2RY/3RA (5-2)Detaching and reattaching the high voltage PWB Procedures 1. Open the front cover (a). 2. Push down the developer release lever (b). Figure 4-122 3. Detach the developer unit (a). Figure 4-123 4-68...
Page 152 2RV/2RW/2RX/2RY/3RA 4. Detach the drum unit (a). Figure 4-124 5. Slightly pull out the cassette 6. Open the rear cover (a). 7. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow. 8.
Page 153 2RV/2RW/2RX/2RY/3RA 9. Detach the right rear cover (a) while twisting it. 10. Remove the screw(M3×10TP)(b). 11. Release the protrusion (e) by using a flat-blade screwdriver (d). 12. Detach the Wi-Fi cover(c). Figure 4-126 13. Remove two screws(M3×10TP)(a). 14. Release two hooks (b) of the upper rear cover (c) and detach it.
Page 154 2RV/2RW/2RX/2RY/3RA 15. Release four hooks (b) at the front side of the left cover (a). Figure 4-128 16. Release two hooks (b) at the rear side of the left cover (a). 17. While tilting the left cover (a), detach it in the direction of the arrow.
Page 155 2RV/2RW/2RX/2RY/3RA 18. Pull out the cassette 19. Open the front cover (a). 20. Twist three hooks (b) at the rear side of the right cover (a) to detach it. 21. Release two hooks by using a flat-head screwdriver (c). Figure 4-130 22.
Page 156 2RV/2RW/2RX/2RY/3RA 24. Stand the main unit so that you can see the bottom side. 25. Remove four screws(M3x8S tight)(a) and detach the front stay(b). Figure 4-132 26. Tilt the DU assembly (a) and detach two stoppers(b) while pushing them inside. 27.
Page 157 2RV/2RW/2RX/2RY/3RA 28. Remove three screws(M3×8P tight)(a). 29. Lift up the lower base cover (b) and detach it. 30. Disconnect the connector (c). Figure 4-134 31. Remove the screw(M3×8Ptight)(b) and three screws(M3×8Stight)(c) securing the low voltage power source PWB cover (a) . 32.
Page 158 2RV/2RW/2RX/2RY/3RA 34. Remove the screw(M4x12P?tight)(a), release the board support. 35. Detach the high voltage PWB (b). 36. Check or replace the high voltage PWB (b), and then reattach the parts which are detached in the original position. Figure 4-136 4-75...
Page 159: Detaching And Reattaching The Low Voltage Power Source Pwb
2RV/2RW/2RX/2RY/3RA (5-3)Detaching and reattaching the low voltage power source PWB Procedures 1. Slightly pull out the cassette 2. Open the rear cover (a). 3. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow. 4.
Page 160 2RV/2RW/2RX/2RY/3RA 9. Remove two screws(M3×10TP)(a). 10. Release two hooks (b) of the upper rear cover (c) and detach it. Figure 4-139 11. Pull out the cassette 12. Open the front cover (a). 13. Twist three hooks (b) at the rear side of the right cover (a) to detach it.
Page 161 2RV/2RW/2RX/2RY/3RA 15. Release three hooks by using a flat- head screwdriver (d). 16. Twist two hooks (c) at the front side of the right cover (b) to release them and detach the right cover (b). Figure 4-141 17. Remove the screw(M3×8Ptight) (b) and three screws(M3×8Stight)(c) securing the low voltage power source PWB cover (a) .
Page 162 2RV/2RW/2RX/2RY/3RA 19. Remove three screws(M3x8S tight)(a), detach the inlet mounting plate(b). Figure 4-143 20. Disconnect two connectors (a). 21. Remove the screw(M4×8S tight)(b), remove the ground wire(c). Figure 4-144 4-79...
Page 163 2RV/2RW/2RX/2RY/3RA-3 22. Remove three screws(a)(M3x8S tight), detach the low voltage power source PWB (b). 23. Check or replace the low voltage power source PWB (b), and then reattach the parts which are detached in the original position. *: Even if the power switch of the main unit is turned off and the power cord is unplugged, the electric charge may remain in the capacitors on the low volt-...
Page 164: Detaching And Reattaching The Wi-Fi Pwb
2RV/2RW/2RX/2RY/3RA (5-4)Detaching and reattaching the Wi-Fi PWB. Procedures 24. Detach the right rear cover (a) while twisting it. 25. Remove the screw(M3×10TP)(b). 26. Release the protrusion (e) by using a flat-blade screwdriver (d). 27. Detach the Wi-Fi cover(c). Figure 4-146 28.
Page 165: Detaching And Reattaching The Usb Pwb
2RV/2RW/2RX/2RY/3RA (5-5)Detaching and reattaching the USB PWB. Procedures 1. Slightly pull out the cassette 2. Open the rear cover (a). 3. Open the cassette cover (c) and release the hook (d) of the left rear cover (b) in the direction of the arrow. 4.
Page 166 2RV/2RW/2RX/2RY/3RA 9. Remove two screws(M3×10TP)(a). 10. Release two hooks (b) of the upper rear cover (c) and detach it. Figure 4-150 11. Pull out the cassette 12. Open the front cover (a). 13. Release four hooks (b) at the front side of the left cover(a).
Page 167 2RV/2RW/2RX/2RY/3RA 14. Release two hooks (b) at the rear side of the left cover (a). 15. While tilting the left cover (a), detach it in the direction of the arrow. Figure 4-152 16. Twist three hooks (b) at the rear side of the right cover (a) to detach it.
Page 168 2RV/2RW/2RX/2RY/3RA 18. Release three hooks by using a flat- head screwdriver (d). 19. Twist two hooks (c) at the front side of the right cover (b) to release them and detach the right cover (b). Figure 4-154 20. Open the top cover (a). 21.
Page 169 2RV/2RW/2RX/2RY/3RA-1 22. Open the top cover (a). 23. Remove the screws(M3x8S tight)(b), detach the right middle cover (c). Figure 4-156 24. Remove two screws (a) (M3×8 tight). 25. Detach the USB PWB (b). 26. Check or replace the USB PWB (b), and then reattach the parts which are detached in the original position.
Page 170: Maintenance Parts Replacement Procedures (Option)
2RV/2RW/2RX/2RY/3RA 4-5Maintenance parts replacement procedures (option) (1) Paper feeder (1-1)Detaching and reattaching the PF main PWB Procedures 1. Remove two screws(M3×8P tight)(a). 2. Release two hooks (b) of the upper cover (c) and detach it. Figure 4-158 3. Disconnect all the connectors (a) from the PF main PWB(c).
Page 171: Detaching And Reattaching Pf Conveying Motor
2RV/2RW/2RX/2RY/3RA (1-2)Detaching and reattaching PF conveying motor. Procedures 1. Remove two screws(M3×8P tight)(a). 2. Release two hooks (b) of the upper cover (c) and detach it. Figure 4-160 3. Remove the screw(M3x8P tight)(a) and detach the frame assembly (b). Figure 4-161 4-88...
Page 172 2RV/2RW/2RX/2RY/3RA 4. Disconnect three connectors (b) from the PF main PWB (a). 5. Remove the sheet(c) and open the wire saddle(d). 6. Remove the fixed screws(M3x8TP)(e) of the earth spring(f). Figure 4-162 7. Disconnect two clutch connectors (a) and the motor connector (b). 8.
Page 173 2RV/2RW/2RX/2RY/3RA 10. Remove two screws (M3x8S tight)(a). 11. Remove three screws (M3x8P tight)(b). 12. Detach the PF conveying motor assem- bly (c). Figure 4-164 13. Detach the gear (a). 14. Remove three screws (b) (M3x4). 15. Detach the PF conveying motor (c) from the motor mounting plate (d).
Page 174: Detaching And Reattaching The Pf Clutch
2RV/2RW/2RX/2RY/3RA (1-3)Detaching and reattaching the PF clutch. Procedures 1. Remove two screws(M3×8P tight)(a). 2. Release two hooks (b) of the upper cover (c) and detach it. Figure 4-166 3. Remove the screw(M3x8P tight)(a) and detach the frame assembly (b). Figure 4-167 4-91...
Page 175 2RV/2RW/2RX/2RY/3RA 4. Disconnect three connectors (b) from the PF main PWB (a). 5. Remove the sheet(c) and open the wire saddle(d). 6. Remove the fixed screws(M3x8TP)(e) of the earth spring(f). Figure 4-168 7. Disconnect two clutch connectors (a). 8. Remove six screws(M3x8S tight)(b) and two ground terminals(c).
Page 176 2RV/2RW/2RX/2RY/3RA 10. Detach the PF paper feed clutch(a). 11. Detach the PF feed clutch(b). 12. Check the status of the clutch, clean or replace it if necessary. 13. Reattach the parts in the original posi- tion. Figure 4-170 4-93...
Page 177: Firmware Update (Lcd Model)
2RV/2RW/2RX/2RY/3RA 5 Firmware Firmware update (LCD model) Execute the following to update the firmware below. *: The processing time is reduced with simultaneous processing by group. [GROUP1 UPDATE] Update Target Master file name Message order Controller firmware DL_CTRL.2RX CTRL Optional language data 1 DL_OPT_xx.2RX*1 OPT1 Optional language data 2...
Page 178 2RV/2RW/2RX/2RY/3RA Verify the signature at firmware update Verify the signature of the update file to prevent the firmware update with illegally falsified data. File names of the signature and firmware certificate Target Signature file name Firmware certificate file name Controller data 2RX2RX_CTRL_sign.bin 2RX_CTRL_cert.pem Optional language data 1...
Page 179 2RV/2RW/2RX/2RY/3RA (The first page) FW-Update 1/10 The first line: "FW-Update" Completed Page number/total page number and upper and lower key icon are displayed. The second line: "Completed" (Completion message) (The second and subsequent page) [CTRL] 2/10 The first line: "CTRL", (the character string applicable to the 2RB_2000.001.005 update target) Page number/total page number and upper and lower...
Page 180 2RV/2RW/2RX/2RY/3RA Code Error contents Code Error contents 06xx *4 File (No.xx) size excess 08xx *4 File (No.xx) writing failure *1: The expiration of the FM certification is also included. *2: As the normal startup is possible next time, restart automatically and start normally. *3: Since the normal start-up is not available next time, it is not restarted automatically but moved to the USB update mode.
Page 181: Firmware Update (Led Model)
2RV/2RW/2RX/2RY/3RA Firmware update (LED model) Execute the following to update the firmware below. *: The processing time is reduced with simultaneous processing by group. [GROUP1 UPDATE] Update Target Master file name Message order Controller firmware DL_CTRL.2RV CTRL Optional language data 1(for controller) DL_OPT_xx.2RV*1 OPT1 Optional language data 2(for controller)
Page 182 2RV/2RW/2RX/2RY/3RA Verify the signature at firmware update Verify the signature of the update file to prevent the firmware update with illegally falsified data. File names of the signature and firmware certificate Target Signature file name Firmware certificate file name Controller data 2RV_CTRL_sign.bin 2RV_CTRL_cert.pem Optional language data...
Page 183 2RV/2RW/2RX/2RY/3RA 4. When the firmware update is started, all green LEDs on the operation panel blink during the process. 5. When the firmware update is completed, it is indicated with the following LED pattern. In case of the normal completion. When the firmware update is completed normally, all green LEDs turn on.
Page 184 2RV/2RW/2RX/2RY/3RA Error code Code Error contents Code Error contents 0000 Others S000 Other signature verification error 0100 There is no master file. S001 The signature verification file is insuffi- cient. 0200 Master file version discrepancy N001 Unable to connect the network *2 (There is no target to update.) 03xx *4 There is no download file (No.xx).
Page 185: Service Modes (Lcd Model)
2RV/2RW/2RX/2RY/3RA 6 Service modes 6-1 Service modes (LCD model) The LCD model is equipped with the maintenance mode which can be used to maintain and repair the machine. (1) Executing the service mode [Message Display] Ready to copy 1. Press the System Menu Key. 2.Select [Adjustment/Maintenance] using the [▲] [▼] keys.
Page 186 2RV/2RW/2RX/2RY/3RA Service settings Items Contents page Outputs the service status page. Print Status Page Outputs the network status page. 6-10 Print Network Status Page Outputs the test page formed in halftone. 6-10 Print Test Page Writing data in a USB memory. 6-11 Writing Data Reset the counter after replacing the maintenance kit.
Page 187: Descriptions Of Service Modes
2RV/2RW/2RX/2RY/3RA (2) Descriptions of service modes Print Status Page Contents Prints the service status page. The service status page contains various settings and service data. Purpose Use to retrieve the information of the environmental setting and service data. Method 1.Enter the Service Setting menu. 2.Using the [▲] or [▼] key, select [Print Test Page].
Page 188: Service Status Page
2RV/2RW/2RX/2RY/3RA Detail of service status page (1) Service Status Page [XXXXXXXXXX] Printer 2014/10/30 15:15 ECOSYS P2040dw Firmware Version 2RY_2000.000.000 2014.10.30 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Controller Information Memory status (28) FRPO Status Standard Size 1.0 GB User Top Margin A1+A2/100 Option Slot 1.0 GB User Left Margin A3+A4/100...
Page 189 2RV/2RW/2RX/2RY/3RA Detail of service status page (2) Service Status Page [ZE76100020] Printer ECOSYS P2040dw 2016/03/09 19:45 Firmware Version 2RY_2000.001.123 2016.02.18 [2RY_1000.001.083][2RY_1100.001.002][2RY_1100.001.002] Controller Information Engine Information (37) NVRAM Version _CR05A19_CR05A19 Print Settings (38) 2NM_1200.001.089 FAX Slot1 (33) MP Tray Priority Not Setting FAX BOOT Version 2NM_5000.001.006 (34)
Page 190 2RV/2RW/2RX/2RY/3RA Items Contents Firmware Version System date Engine firmware version Engine boot version Operation panel firmware version Machine serial number Total memory size Local time zone Report output date Day/Month/Year hour : minute NTP server name (10) Availability of the paper feeder 2 Installed/Not Installed (11) Availability of the SD memory card...
Page 191 2RV/2RW/2RX/2RY/3RA Items Contents High altitude adjustment set data Normal/1001-2000m/2001-3000m/3001-3500m (34) The last sent date and time (35) Transmission address (36) NVRAM version _ 1F3 1225 _ 1F3 1225 (37) (a)(b)(c)(d)(e)(f) (a) Consistency of the current firmware version and the database _ (underscore): OK * (Asterisk): NG (b) Database version...
Page 192 2RV/2RW/2RX/2RY/3RA Items Contents Auto cassette change 0: OFF (50) 1: ON (Default) Color printing double count mode 0: All single counts (51) 3: Folio (Less than 330 mm length), Single counts Black and white printing double count 0: All single counts (52) mode 3: Folio (Less than 330 mm length), Single counts...
Page 193 2RV/2RW/2RX/2RY/3RA Items Contents Calibration information (78) RFID information (K,C,M,Y) (79) RFID reader/writer version (80) Optional paper feeder firmware ver- (81) sion (82) (83) Maintenance information (84) MC correction 1 to 7 (85) Automatic judgment of the color con- 0: Off (86) version process 1: On...
Page 194 2RV/2RW/2RX/2RY/3RA Print Network Status Page Contents Print the network status page. Purpose Acquires the network setting information. Method 1.Enter the Service Setting menu. 2.Using the [ ▲] or [▼] key, select [Print Network Status Page]. 3.Press the [OK] key. 4.Press the [OK] key. 5.Prints the network status page.
Page 195 2RV/2RW/2RX/2RY/3RA Write Data Contents Writing data in a USB memory. Executable only when a USB memory is detected. Method Insert a USB memory before writing data. 1. Enter the Service Setting menu. 2. Using the [▲] or [▼] key, select [Write Data]. 3.
Page 196 2RV/2RW/2RX/2RY/3RA Developer Contents When replacing with the new developer unit, it needs to supply toner as it is not included in the developer unit. Though the toner is supplied automatically to the developer unit without the spe- cific operation, it takes a long time to supply the toner inside the developer unit to the level so that it is possible to print in the case of the new developer unit which does not contain the toner at all.
Page 197 2RV/2RW/2RX/2RY/3RA Altitude Adj. Description Sets the altitude adjustment mode. Purpose Execute it for the image quality deterioration at the operating environment of 1,001m above sea level or more. Method 1.Enter the Service Setting menu. 2.Using the [▲] or [▼] key, select [Altitude Adjustment]. 3.Press the [OK] key.
Page 198: Service Mode (Led Model)
2RV/2RW/2RX/2RY/3RA 6-2 Service mode (LED model) (1) Maintenance menu If using [Maintenance menu] installed from the Product Library DVD, it is possible to adjust the print position and to enhance the print quality to the maximum. Figure 6-7 Items Explanation Print the start position Designate the top margin value to adjust the print starting posi- Adjust the print...
Page 199: Printing The Report
2RV/2RW/2RX/2RY/3RA (2) Printing the report When printing each report in order to check the machine setting and status, execute the following operation. Print Status Page The information which current setting contents, memory size and installed optional device can be checked. Press and hold the [Go] key 3 seconds or more or 9 seconds or more to print the status page.
Page 200 2RV/2RW/2RX/2RY/3RA Print service status page More detailed information than the status page can be checked. It is the main purpose that the service person prints it in the case of the maintenance. Press and hold the [Go] key 10 seconds or more to print the status page. If it is possible to print the report, the indicator blinks as well as in the case of the status page.
Page 201: Toner Install Mode
2RV/2RW/2RX/2RY/3RA (3) Toner install mode Contents When replacing with the new developer unit, it needs to supply toner as it is not included in the developer unit. Though the toner is supplied automatically to the developer unit without the spe- cific operation, it takes a long time to supply the toner inside the developer unit to the level so that it is possible to print in the case of the new developer unit which does not contain the toner at all.
Page 202: Print Event Log
2RV/2RW/2RX/2RY/3RA 6-3 Print event log Print event log Contents List of the history of paper jams, self-diagnostics errors and toner container replacement is printed. Purpose The machine failure is analyzed by judging the occurrence history of each item. Method 1.Connects between the main unit and PC (network) via the USB interface connector or network interface connector.
Page 203: Event Log
2RV/2RW/2RX/2RY/3RA Detail of event log (1) Event Log XXXXXXXXXXXXXXXX Printer ECOSYS P2040dw 2014/10/19 15:15 Firmware version 2RY_2000.000.000 2014.09.19 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Machine No.:Z7T0000000 Life Count:100000 Paper Jam Log (10) Maintenance Log Count. Event Descriptions Date and Time Count. Item Date and Time 9999999 4003.01.00.00.00 2014/09/22 10:00 8 9999999 02.01...
Page 204 2RV/2RW/2RX/2RY/3RA Detail of event log (2) Event Log XXXXXXXXXXXXXXXX Printer ECOSYS P2040dw 2014/10/19 15:15 Firmware version 2RY_2000.000.000 2014.09.19 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Machine No.:Z7T0000000 Life Count:100000 (12) Counter Log J0000 : J0035 : 999 J0001 : J0036 : 999 J0002 : J0037 : 999 J0003 : J0038 : 999...
Page 205 2RV/2RW/2RX/2RY/3RA Description of event log Items Contents System version System date Engine firmware version Engine boot version Operation panel firmware version Machine serial number Life counter Paper Jam Count. Event Remembers 1 to 16 of The total page count at the Log code ( 5 types in hexa- occurrence.
Page 206 2RV/2RW/2RX/2RY/3RA-1 Items Contents Paper Jam (d) Detail of paper type (Hexadecimal) cont. 01: Plain 0A: Color 15: Custom 1 02: Transparency 0B: Prepunched 16: Custom 2 03: Preprinted 0C: Envelope 17: Custom 3 04: Labels 0D: Cardstock 18: Custom 4 05: Bond 0E: Coated 19: Custom 5...
Page 207 2RV/2RW/2RX/2RY/3RA-2 Items Contents (11) Toner Log Count. item Remembers 1 to 32 of The total page count at the Unknown toner log code (1 occurrence of unknown time of the request of toner byte, 2 categories) toner detection. If the container replacement.
Page 208: Image Formation Failure
2RV/2RW/2RX/2RY/3RA-3 7 Troubleshooting 7-1 Image formation failure (Main charge --> Drum --> LSU --> Developer --> Transfer image formation process failure) <Image data flow> Printing data from PC : APC PWB Printer driver Main/Engine PWB (LSU)
Page 209: Engine Factors (Paper Conveying Cause: Transfer, Fuser And Separation)
2RV/2RW/2RX/2RY/3RA-3 (1) Engine Factors (Paper conveying cause: Transfer, Fuser and Separation) Contents Image sample (1-1) spots (1-2) Horizontal streaks or bands (1-3) Vertical streaks or bands (white) (1-4) Vertical streaks or bands (1-5) Center of the original and output image is inconsistent (1-6) Irregular error in the leading edge between...
Page 210 2RV/2RW/2RX/2RY/3RA-3 Contents Image sample (1-8) The image is not partly printed (blank or white spots) (1-9) The entire image is light (1-10) Blurred image (1-11) Blurred characters (1-12) Color shift in the main scanning direction (1-13) Color shift in the sub scanning direction (1-14) Toner smudge at the paper edge...
Page 211 2RV/2RW/2RX/2RY/3RA-3 Contents Image sample (1-15) Dirty reverse side (1-16) Offset image (1-17) Color reproduction is poor (1-18) Fusing failure (1-19) Paper skew (1-20) Uneven transfer (1-21) Paper creases...
Page 212: Spots
2RV/2RW/2RX/2RY/3RA-3 Content of Engine Factors (Paper conveying cause: Transfer, Fuser and Separation) (1-1) spots Step Check description Assumed cause Measures Reference Checking the transfer roller The transfer roller is dirty Clean the transfer roller if the or scratched. image failure appears in the circumference interval.
Page 213: Vertical Streaks Or Bands
2RV/2RW/2RX/2RY/3RA-3 (1-4) Vertical streaks or bands Step Check description Assumed cause Measures Reference Changing the settings The media type is not Select the proper media type properly set. in the system menu. Cleaning the FD guide The FD guide is dirty with Clean the FD guide.
Page 214: Blank Image
2RV/2RW/2RX/2RY/3RA-3 (1-7) Blank image Step Check description Assumed cause Measures Reference Replacing the main/engine The transfer high voltage Replace the main/engine on signal (5V -> 0V) is not PWB. generated from the main/ engine PWB. Replacing the high voltage The transfer bias output Replace the high voltage from the high voltage PWB PWB.
Page 215: Blurred Image
2RV/2RW/2RX/2RY/3RA-3 (1-10) Blurred image Step Check description Assumed cause Measures Reference Replacing the paper The paper is damp. Replace with the new dry paper. Checking the paper stor- Paper is stored in the high Ask users to store paper in a age place humidity environment.
Page 216: Toner Smudge At The Paper Edge
2RV/2RW/2RX/2RY/3RA-3 (1-14) Toner smudge at the paper edge Step Check description Assumed cause Measures Reference Cleaning the conveying The conveying guide is Clean the conveying guide, guide dirty with toner. developer unit and developer duct. (1-15) Dirty reverse side Step Check description Assumed cause Measures...
Page 217: Color Reproduction Is Poor
2RV/2RW/2RX/2RY/3RA-3 (1-17) Color reproduction is poor Step Check description Assumed cause Measures Reference Replacing the paper The paper is damp. Replace the paper. Checking the paper stor- Paper is stored in the high Ask users to store paper in a age place humidity environment.
Page 218: Paper Skew
2RV/2RW/2RX/2RY/3RA-3 (1-19) Paper skew Step Check description Assumed cause Measures Reference Re-setting the guide The guide is not aligned to Align the paper width guide, the paper size. paper guide (MP tray) or PF paper width guide (paper feeder) to the paper size and re-load paper.
Page 219: Paper Creases
2RV/2RW/2RX/2RY/3RA-3 (1-21) Paper creases Step Check description Assumed cause Measures Reference Re-setting the guide The guide is not aligned to Align the paper width guide, the paper size. paper guide (MP tray) or PF paper width guide (paper feeder) to the paper size and re-load paper.
Page 220: Engine Factors (Image Forming Cause)
2RV/2RW/2RX/2RY/3RA-3 (2) Engine Factors (Image forming cause) Contents Image sample (2-1) Background is colored (2-2) Black dots (2-3) Horizontal streaks or bands (white/black) (2-4) Irregular horizontal streaks and bands (black) (2-5) Vertical streaks or bands (white) (2-6) Vertical streaks and bands (black) (2-7) Blank image 7-13...
Page 221 2RV/2RW/2RX/2RY/3RA-3 Contents Image sample (2-8) Entire blank image (black) (2-9) Part of the image is not copied (2-10) The entire image is light (2-11) Blurred image (2-12) Offset image (2-13) Horizontal uneven density (2-14) Vertical uneven density 7-14...
Page 222: Background Is Colored
2RV/2RW/2RX/2RY/3RA-3 Content of Engine Factors (Image forming cause) (2-1) Background is colored Step Check description Assumed cause Measures Reference Checking the developer The developer bias contact Clean the developer bias bias contact is dirty or deformed. contact or correct it to secure ground.
Page 223: Black Dots
2RV/2RW/2RX/2RY/3RA-3 (2-2) Black dots Step Check description Assumed cause Measures Reference Executing Drum refresh The drum surface is dirty. Execute Drum refresh. Replacing the drum unit There are some scratches Replace the drum unit. on the drum surface. Cleaning the main charger The main charger wire sur- Clean the main charger wire wire...
Page 224: Horizontal Streaks Or Bands (White/Black)
2RV/2RW/2RX/2RY/3RA-3 (2-3) Horizontal streaks or bands (white/black) Step Check description Assumed cause Measures Reference Checking the developer Both ends of the developer Clean both ends of the devel- unit roller are dirty and it oper roller and main charger causes the developer bias contact.
Page 225: Irregular Horizontal Streaks And Bands (Black)
2RV/2RW/2RX/2RY/3RA-3 (2-4) Irregular horizontal streaks and bands (black) Step Check description Assumed cause Measures Reference Changing the settings The settings do not match Execute [Altitude Adjustment] the installation environ- at [System Menu/Counter] ment (High altitude key > [Adjustment/Mainte- exceeding 1,500m above nance] >...
Page 226: Vertical Streaks And Bands (Black)
2RV/2RW/2RX/2RY/3RA-3 (2-6) Vertical streaks and bands (black) Step Check description Assumed cause Measures Reference Executing Drum refresh The drum surface is dirty. Execute Drum refresh. Replacing the drum unit The drum surface is worn Replace the drum unit. down. Cleaning the main charger Streaky dirt adhere to the Clean the main charger wire wire...
Page 227: Entire Blank Image (Black)
2RV/2RW/2RX/2RY/3RA-3 (2-8) Entire blank image (black) Step Check description Assumed cause Measures Reference Reinstalling the drum unit The drum unit or main Reattach the main charger charger unit is not attached unit to the drum unit and reat- properly. tach the drum unit to the main unit so that it is securely grounded.
Page 228: The Entire Image Is Light
2RV/2RW/2RX/2RY/3RA-3 (2-10) The entire image is light Step Check description Assumed cause Measures Reference Reinstalling the toner con- Toner is collected on one Sufficiently shake the toner tainer side. container and reinstall it to the main unit. Executing Drum refresh The drum surface has con- Execute Drum refresh.
Page 229: Blurred Image
2RV/2RW/2RX/2RY/3RA-3 (2-11) Blurred image Step Check description Assumed cause Measures Reference Executing Drum refresh The drum surface has con- Execute Drum refresh. densation. Cleaning the LSU glass The LSU glass is dirty. Clean the LSU glass. Replacing the LSU The LSU glass is deterio- Replace the LSU.
Page 230: Horizontal Uneven Density
2RV/2RW/2RX/2RY/3RA-3 (2-13) Horizontal uneven density Step Check description Assumed cause Measures Reference Cleaning the DS pulley The DS pulleys are dirty. Clean the DS pulleys at both ends of the developer unit. Replacing the developer The DS pulleys are faulty. Replace the developer unit.
Page 231: Feeding/Conveying Failures
2RV/2RW/2RX/2RY/3RA-3 7-2 Feeding/Conveying Failures (1) Prior standard check items Contents (1-1) Paper jam due to the cover-open detection (1-2) Paper jam due to the wave or curl in the fuser section of the damp paper (1-3) Paper jam due to dog-ear, skew, crease. fusing failure, curl, etc. (1-4) Paper jam due to the guide factor (1-5)
Page 232: Paper Jam Due To The Wave Or Curl In The Fuser Section Of The Damp Paper
2RV/2RW/2RX/2RY/3RA-3 (1-2) Paper jam due to the wave or curl in the fuser section of the damp paper Step Check description Assumed cause Measures Reference Re-loading paper The paper curls. Reload paper upside down. Re-loading paper The paper fanning is not Fan the paper well and load it enough.
Page 233: Paper Jam Due To Paper Loading Failure At The Paper Source
2RV/2RW/2RX/2RY/3RA-3 (1-5) Paper jam due to paper loading failure at the paper source Step Check description Assumed cause Measures Reference (When skewing, creasing, The guide is not aligned to Align the paper width guide, paper jam occurs) Re-set- the paper size. paper guide (MP tray) or PF ting the guide.
Page 234: Paper Jam Caused By Conveying Rollers And Pulleys
2RV/2RW/2RX/2RY/3RA-3 (1-7) Paper jam caused by conveying rollers and pulleys Step Check description Assumed cause Measures Reference Cleaning / replacing the The roller and pulley are If paper dust, toner or foreign roller and pulley dirty. object adheres to the roller or pulley, clean it.
Page 235: Paper Jam Due To Setting Failure Or Detection Failure
2RV/2RW/2RX/2RY/3RA-3 (1-9) Paper jam due to setting failure or detection failure Step Check description Assumed cause Measures Reference Checking the paper lead- The leading edge margin is When there is no margin from ing edge margin not enough. the paper leading edge to 4.0mm(+1.5/-0.0mm), and, when the fuser jam occurs while there is no...
Page 236: Paper Jam Indication
2RV/2RW/2RX/2RY/3RA-3 (2) Paper jam indication When a paper jam occurs, the machine immediately stops the operation and displays the paper jam mes- sage on the operation panel. Remove paper by way of pulling out the cassette, opening the front cover and rear cover when a paper jam has occurred inside the machine.
Page 237: Paper Jam Detection Condition
2RV/2RW/2RX/2RY/3RA-3 (3) Paper jam detection condition Main unit + document processor + paper feeder (option) Figure 7-2 [Paper jam location] [sensor(paper conveying)] A. MP tray paper jam 1. Paper sensor B. Paper jam in the cassette 1 (to 3) 2. MP paper sensor C.
Page 238 2RV/2RW/2RX/2RY/3RA-3 Error Error Error Error code location code location code location code location J0105 J0511 J4008 J4211 J0106 J0512 J4012 J4212 J0107 J0513 J4013 J4213 J0110 J0518 J4018 J4218 J0501 J0519 J4201 J4219 J0502 J1403 J4202 7-31...
Page 239: Jam Codes
2RV/2RW/2RX/2RY/3RA-3 (4) Jam Codes Error code Contents note J0000 Power ON jam J0101/J0104/J0105/ Paper jam caused by the J0106 software factor J0107 Fuser temperature stabiliza- tion time-out J0110 Right cover open detection J0501/J0502/J0503/ No feed Note: Prior check point at no feed J0508/J0509 J0501/J0502/J0503 Cassette no feed...
Page 240 2RV/2RW/2RX/2RY/3RA-3 Error code Contents note J0509 No paper feed from the MP Condition: Paper is damaged (Paper is caught tray up, the paper conveying force is lowered or paper slips). J0509 No paper feed from the MP Condition: Paper is not damaged (The MP bottom tray plate does not ascend or feed drive does not start).
Page 241 2RV/2RW/2RX/2RY/3RA-3 Content of Jam Code J0000: Power ON jam The power was turned on while the unspecified conveying sensor turns on. Step Check description Assumed cause Measures Reference Checking the paper path The paper is caught with a If there is a paper piece, for- piece of paper, etc.
Page 242 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Firmware upgrade The firmware does not Upgrade the firmware to the properly activate. latest version. Checking the fuser unit The fuser heater is faulty. Replace the fuser unit. J0110: Right cover open detection Right cover open was detected during printing.
Page 243 2RV/2RW/2RX/2RY/3RA-3 J0501/J0502/J0503: Cassette no feed Condition: No mark of paper feed at the paper leading edge and the cassette bottom plate does not rise. During paper feed from cassette 1-3, the leading edge does not come out from the cassette (no mark of paper feed at the leading edge).
Page 244 2RV/2RW/2RX/2RY/3RA-3 J0502/J0503: Cassette no feed Condition: No mark of paper feed at the paper leading edge and, the cassette bottom plate is rising but the paper feed drive does not start. During paper feed from cassette 2,3, the leading edge does not come out from the cassette (no mark of paper feed at the leading edge).
Page 245 2RV/2RW/2RX/2RY/3RA-3 J0501/J0502/J0503: Cassette no feed Condition: Mark of paper feed slippage at the paper leading edge (the pickup roller cannot convey paper.) When feeding from cassette 1-3, paper stops at the pickup roller and the next sensor does not turn on after the feed clutch or PF feed clutch turns on.
Page 246 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Reattaching the retard The retard spring comes Reattach the retard spring. spring off. (In case paper is bent or Paper is caught up by the If there is a paper piece or conveyed in skew) Check- conveying guide or paper foreign object on the convey-...
Page 247 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the retard holder The load increases since Reattach the retard holder. If the retard holder is caught not repaired, replace it. Checking the paper feed The conveying function of Clean the paper feed roller roller the paper feed roller is not surface.
Page 248 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the driving parts The main motor drive is Check if the middle roller not properly transmitted. smoothly rotate manually, clean the drive parts and reattach them if necessary. If not repaired, replace them. (When the paper skew The locations of the paper Relocate the paper width...
Page 249 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the PF convey- The PF conveying roller Clean the PF conveying roller ing roller and PF convey- conveying force is not and PF conveying pulley on ing pulley enough. their surface. If the spring and bushing come off, reattach them.
Page 250 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Replacing the PF main The PF main PWB is Replace the PF main PWB. faulty. Replacing the main/engine The main/engine PWB is Replace the main/engine faulty. PWB. J0501: Cassette no feed Condition: The sensor detection is unstable. When feeding from cassette 1, the paper leading edge reaches the registration sensor but it does not turn on after the feed clutch turns on.
Page 251 2RV/2RW/2RX/2RY/3RA-3 J0502/J0503: Cassette no feed Condition: The sensor detection is unstable. When feeding from cassette 2,3, the paper leading edge reaches the PF feed sensor but it does not turn on after the PF feed clutch turns on. Step Check description Assumed cause Measures Reference...
Page 252 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference (In case paper is bent or Paper is caught up by the If there is a paper piece or conveyed in skew) Check- conveying guide or paper foreign object on the convey- ing the conveying path piece.
Page 253 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty. reconnect the connectors. If there is no continuity, replace the wire.
Page 254 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference (In case paper stops at the The cut-end of the paper is Fan the paper well and load it MP feed roller) Checking crushed. by reversing the paper direc- paper tion (In case paper stops at the Unspecified papers are Explain to the user to use the MP feed roller) Checking...
Page 255 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty. reconnect the connectors. If there is no continuity, replace the wire.
Page 256 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty. reconnect the connectors. If there is no continuity, replace the wire.
Page 257 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty. reconnect the connectors. If there is no continuity, replace the wire.
Page 258 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the paper Paper is wavy with mois- Correct or replace paper. If ture or curled. difficult to replace, re-load paper by switching top and bottom ends or turning it over. Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire...
Page 259 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the actuator and The actuator does not Correct and reattach the reg- the spring operate properly. istration sensor actuator if does not operate properly due to deformation, etc. If not repaired, replace it. Checking the connection The connector is not prop- Clean the terminal of the fol-...
Page 260 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty. reconnect the connectors. If there is no continuity, replace the wire.
Page 261 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference (When the paper skew The locations of the paper Relocate the paper width occurs) Relocating the width guides do not fit with guides to fit them with the paper width guides the paper size. paper size.
Page 262 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference (In case paper is conveyed The front/rear PF feed Reattach the PF feed roller in skew) Checking the roller pressure balance is press spring. If deformed, press spring not proper. correct or replace it. (In case paper skews) The paper is caught with Reattach the conveying...
Page 263 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Replacing the main/engine The main/engine PWB is Replace the main/engine faulty. PWB. J4002/J4003: Registration sensor non-arrival jam Condition: Paper is damaged. The registration sensor does not turn on when feed from cassette 2, 3. Step Check description Assumed cause...
Page 264 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference (In case paper leading foreign objects are on the Remove the paper with for- edge is bent) Checking paper. eign objects. paper Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty.
Page 265 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty. reconnect the connectors. If there is no continuity, replace the wire.
Page 266 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the paper Paper is wavy with mois- Correct or replace paper. If ture or curled. difficult to replace, re-load paper by switching top and bottom ends or turning it over. Checking the DU convey- The conveying perfor- Clean the DU conveying ing roller and DU convey-...
Page 267 2RV/2RW/2RX/2RY/3RA-3 J4012/J4013/J4018: Registration sensor stay jam • When feeding from cassette 2,3, the registration sensor does not turn off even passing the specified time after the PF feed sensor is turned off. • When feeding from duplex, the registration sensor does not turn off even passing the specified time after the registration sensor is turned on.
Page 268 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty. reconnect the connectors. If there is no continuity, replace the wire.
Page 269 2RV/2RW/2RX/2RY/3RA-3 J4201/J4202/J4203/J4208/J4209: Exit sensor non-arrival jam Condition: Paper jam in the fuser section When feeding from cassette 1-3, duplex or MP tray, paper jams in the fuser section and the exit sensor does not turn on. Step Check description Assumed cause Measures Reference (In case of accordion jam)
Page 270 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference (When the paper skew The locations of the paper Relocate the paper width occurs) Relocating the width guides do not fit with guides to fit them with the paper width guides the paper size. paper size.
Page 271 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference (In case paper skews) The lower exit roller con- Clean the lower exit roller and Checking the lower exit veying force is not enough. lower exit pulley on their sur- roller face. If the surface is won down, replace the fuser unit.
Page 272 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the actuator The actuator is not Reattach the exit sensor attached properly. actuator. Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty.
Page 273 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the upper exit The upper exit roller con- Clean the surface of the roller and upper exit pulley veying force is not enough. upper exit roller and upper exit pulley. If worn down, replace them.
Page 274 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the paper foreign objects are on the Remove the paper with for- paper. eign objects. Checking the paper The paper leading edge is Remove the bent paper. bent. Checking the paper The paper is wavy.
Page 275: Self Diagnostic
2RV/2RW/2RX/2RY/3RA-3 7-3Self diagnostic (1) Self diagnostic function This machine is equipped with a self-diagnostic function. When a problem is detected, the machine stops operating and displays an error message on the operation panel. An error message consists of a message prompting a contact to service personnel and a four-digit error code indicating the type of error.
Page 276: Content Of Self Diagnostic
2RV/2RW/2RX/2RY/3RA-3 Error code Contents C6030 Broken thermopile C6050 Thermopile low temperature error C6200 Fuser edge thermistor error C6220 Fuser edge thermistor high temperature error C6230 Broken fuser edge thermistor C6250 Fuser edge thermistor low temperature error C6400 Zero-cross signal error C6600 Fuser rotation error C6610...
Page 277 2RV/2RW/2RX/2RY/3RA-3 C0120: MAC address data error MAC address data was incorrect data. Step Check description Assumed cause Measures Reference Resetting the main power The flash memory does Turn off the power switch and not operate properly. unplug the power cord. After 5s passes, reconnect the power cord and turn on the power switch.
Page 278 2RV/2RW/2RX/2RY/3RA-3 C0150: Engine EEPROM data error 1. After writing in the EEPROM, written value and readout value after writing mismatched 8 times consecu- tively. 2. After reading from the EEPROM, readout value from the same location mismatched 8 times consecutively. Step Check description Assumed cause...
Page 279 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the machine The EEPROM for the dif- Check the main and engine serial number in the ferent main unit is machine serial number in EEPROM on the main/ installed. U004 and if the engine num- engine PWB ber is different, install the cor- rect EEPROM in the main/...
Page 280 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the EEPROM The EEPROM is faulty. Check the main and engine machine serial number in U004 and if the engine num- ber is different, reinstall the EEPROM in the main/engine PWB. If not repaired, replace the EEPROM and execute U004.
Page 281 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the main/engine The connector is not con- Reconnect the connector of nected properly or the wire the main/engine PWB. If the or main/engine PWB is wire is pinched or scratched, faulty. repair or replace it.
Page 282 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the main/engine The connector is not con- Reconnect the connector of nected properly or the wire the main/engine PWB. If the or main/engine PWB is wire is pinched or scratched, faulty. repair or replace it.
Page 283 2RV/2RW/2RX/2RY/3RA-3 C0970: Power interruption detection Step Check description Assumed cause Measures Reference Checking the interlock The interlock switch does Check if the interlock switch switch not turn on. turns on by opening/closing the right cover. If not, reattach the interlock switch. Resetting the main power The main/engine PWB Turn off the power switch and...
Page 284 2RV/2RW/2RX/2RY/3RA-3 C1820: Paper feeder communication error (PF2) Target: Paper feeder 2 No paper feeder is detected after the paper feeder installation is detected when turning the power on. Step Check description Assumed cause Measures Reference Reinstalling the paper The drawer connector Place the main unit and the feeder between the paper feeder...
Page 285 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the driving parts The main motor drive parts If the coupling and gear in the do not properly operate. main motor drive section do not rotate smoothly, clean the gear and apply grease to it. If the coupling or gear is bro- ken, replace it.
Page 286 2RV/2RW/2RX/2RY/3RA-3 C2600: PF feed motor error (PF1) Target: Paper feeder 1 Ready signal does not turn on even passing 2s after the PF feed motor starts up. Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and...
Page 287 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the driving parts The PF feed motor drive If the coupling and gear in the parts do not operate prop- PF feed motor drive section erly. do not rotate smoothly, clean the gear and apply grease to it.
Page 288 2RV/2RW/2RX/2RY/3RA-3 C4201: Laser error Laser cannot be received for 1s after starting laser emission. Step Check description Assumed cause Measures Reference Checking the connection The FFC terminal is not Reconnect the following FFC. properly connected or If the FFC terminal is peeled, faulty.
Page 289 2RV/2RW/2RX/2RY/3RA-3 C6020: Thermopile high temperature error 1. The thermopile detected 200°C/392°F or more for 5s. 2. The thermopile detected 200°C/392°F or more for 0.5s when passing 1s or more after the drive stopped. (however, at the emergency stop, the relay circuit is used and this detection is not done.) Step Check description Assumed cause...
Page 290 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Removing a piece of paper A piece of paper resides in Remove a piece of paper the fuser unit and the ther- remaining in the fuser unit. mopile cannot detect tem- perature properly. Checking the connection The connector is not prop- Clean the terminal of the fol-...
Page 291 2RV/2RW/2RX/2RY/3RA-3 C6220: Fuser edge thermistor high temperature error 1. While drive is stopped, the fuser edge thermistor detected 240°C/464°F or more. 2. During drive, the fuser edge thermistor detected 255°C/491°F or more. Step Check description Assumed cause Measures Reference Reinstalling the fuser unit The fuser unit drawer con- Reinstall the fuser unit so that nector is not inserted com-...
Page 292 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty. reconnect the connectors. If there is no continuity, replace the wire.
Page 293 2RV/2RW/2RX/2RY/3RA-3 C6400: Zero-cross signal error During the fuser heater on, the zero cross signal is not input for 1s consecutively. Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty.
Page 294 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the fuser pres- The fuser press-release Manually reverse-rotate the sure release operation does not operate properly. fuser gear to check if the fuser pressure is decreased. If not, replace the fuser unit. Reattaching the fuser The fuser press-release Check the fuser pressure...
Page 295 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Replacing the main/engine The main/engine PWB is Replace the main/engine faulty. PWB. C7220: Broken in-machine thermistor The in-machine thermistor input sampling value exceeds the reference value. Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop-...
Page 296 2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the connection The connector is not prop- Clean the terminal of the fol- erly connected or the wire lowing wire connectors and is faulty. reconnect the connectors. If there is no continuity, replace the wire.
Page 297: System Error (Fxxxx) Outline
2RV/2RW/2RX/2RY/3RA-3 (3) System Error (Fxxxx) Outline (3-1) System Error code list Error code Contents F000 Communication error between the main unit and CPU F010 Program read error F020 RAM read / write error F040 Communication error between the main unit and CPU (Communication error between the controller and the print engine) F050 Engine main program error...
Page 298 2RV/2RW/2RX/2RY/3RA-3 F010: Program read error The garbled 2bit data was detected during the program read from the flash memory. Step Check description Assumed cause Measures Reference Resetting the main power The program does not start Turn off the power switch and up properly.
Page 299 2RV/2RW/2RX/2RY/3RA-3 F050: Engine main program error The engine program cannot start up. Step Check description Assumed cause Measures Reference Resetting the main power The print engine ROM Turn off the power switch and checksum is faulty. unplug the power cord. After 5s passes, reconnect the power cord and turn on the power switch.
Page 300: System Error (Fxxxx) Outline
2RV/2RW/2RX/2RY/3RA-3 (4) System Error (Fxxxx) Outline The document is described for the outline of the factors of the Fxxx errors that are not described in the self-diagnosis error code list. Please utilize it as the measures when the system is not recovered after power off/on or it frequently occurs. *: Please initially check the following when the error (Fxxx) is indicated.
Page 301 2RT/2RV/2RW/2RX/2RY/3RA Num- Contents Verification procedure & check point Remarks LCD model LED model Abnormality detecting in the system Manage- (1) Check contact of a DDR memory and perform an operation * F248 is the abnormalities of a printer [Controller failure] [Controller failure] F24X ment Department...
Page 302 2RT/2RV/2RW/2RX/2RY/3RA Num- Contents Verification procedure & check point Remarks LCD model LED model Abnormality detecting of a printer rendering part (1) Exchange boards and perform an operation check. * F46F is the abnormalities of a printer Support Support F46X (2) the acquisition wish of USBLOG -- carry out process.In recurring by specific printer [Main/Engine PWB] [Main/Engine PWB]...
Page 303 2RV/2RW/2RX/2RY/3RA-3 7-4 Print Errors Contents Condition The paper loading message appears The paper direction is incorrect Paper is fed from the MP tray Garbled characters The printer driver was not properly installed. Data is output in monochrome Photos printed from a PC are monochrome instead of color.
Page 304: The Paper Loading Message Appears
2RV/2RW/2RX/2RY/3RA-3 Contents Condition (20) Print out is not available from the printer driver A PC does not recognize the main unit. setting factor (2) (21) Print out is not available from the printer driver PC operation does not stabilize. setting factor (3) (22) Print out is not available from the printer driver Printer port supporting the network print is not...
Page 305: The Paper Direction Is Incorrect
2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Changing the settings [Orientation] is not set Check the orientation with the properly. preview before print and change the orientation at [Orientation] in the page lay- out setting of the certain application (Word, etc.). (When feeding from the Paper size and media type If [Paper Size] and [Media...
Page 306: Garbled Characters
2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference (LCD model) Changing the [Auto Cassette] is set to To prevent paper feed in case setting [On]. no paper is available in the cassette selected, change [Auto Cassette Switching] to [Off]. Changing the settings [Media type] at the PC side Check the media type setting is different from the one at...
Page 307: Paper Is Not Fed From The Mp Tray
2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the settings The option or printer prop- Change [Color Mode] to [Full erties are not properly set Color] from Page Setting of special application, Excel, etc. Changing the printing The application is incom- Directly print JPEG data method patible.
Page 308: [Processing] Or [Memory] Lamp Turns On On The
2RV/2RW/2RX/2RY/3RA-3 (9) Printer Pending message is displayed but [Processing] or [Memory] lamp turns on on the operation panel. The main unit locks up. Step Check description Assumed cause Measures Reference Resetting the main power The main unit is not ready After confirming no error is to print displayed on the operation...
Page 309: Print Out Is Not Available From The Network Factor
2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Changing the settings The application is not prop- Check if it occurs with the erly set. certain application or file (large size file such as CAD data) and change the setting of the application or refer to Help of the application.
Page 310: Print Out Is Not Available From The Network Factor
2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Restarting up The main unit or the PC Restart the main unit and does not properly start up. then restart the PC. Replacing the Ethernet The Ethernet cable is Replace the Ethernet cable. cable faulty.
Page 311: Print Out Is Not Available From The Network Factor
2RV/2RW/2RX/2RY/3RA-3 (17)Print out is not available from the network factor (5) "Offline" appears and the print function is unavailable. Step Check description Assumed cause Measures Reference Repairing the network con- There is trouble in the net- Check if the internet is avail- nection work.
Page 312: Print Out Is Not Available From The Network Factor
2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the connection The network cable is not Re-connect the network connected properly. cable. Correcting the IP address The IP address is not prop- Check if the main unit IP erly set. address displayed on the sta- tus page and system menu matches the one at the [Port]...
Page 313: Print Out Is Not Available From The Printer Driver Setting Factor
2RV/2RW/2RX/2RY/3RA-3 (20)Print out is not available from the printer driver setting factor (1) [Condition] • PC OS: Windows7 • Print file: Test Page • Connection: Wireless LAN [Not connected] is displayed on the PC and a print job cannot be executed by error. Or [Preparing] is displayed at the main unit and jobs reside without output.
Page 314: Print Out Is Not Available From The Printer Driver Setting Factor (4)
2RV/2RW/2RX/2RY/3RA-3 (23)Print out is not available from the printer driver setting factor (4) Printer port supporting the network print is not selected or not set up properly. Step Check description Assumed cause Measures Reference Correcting the IP address The IP address is not prop- Check if the main unit IP erly set.
Page 315: A Part Of The Image Is Missing
2RV/2RW/2RX/2RY/3RA-3 (26)A part of the image is missing The image data processing with a certain application (Excel, PDF, etc.) is faulty. Step Check description Assumed cause Measures Reference Referring to Help The image data process- When the phenomenon ing with a certain applica- occurs with a certain file only, tion (Excel, PDF, etc.) is check if there is an abnormal-...
Page 316: Error Messages
2RV/2RW/2RX/2RY/3RA-3 7-5 Error Messages Contents The [Add Paper] message appears while the paper is loaded on the MP tray Content of Error Messages (1) The [Add Paper] message appears while the paper is loaded on the MP tray Step Check description Assumed cause Measures Reference...
Page 317: Abnormal Noise
2RV/2RW/2RX/2RY/3RA-3 7-6 Abnormal Noise Contents Condition Abnormal sound (basic treatment) Abnormal sounds from the paper conveying The conveying rollers, pulleys and gears are section worn down, dirty or foreign objects adhere to them Abnormal sound from the developer section Caused by the developer unit. Abnormal sound from the document processor The DP conveying section is worn down, dirty, not attached properly or foreign objects adhere...
Page 318: Abnormal Sounds From The Paper Conveying Section
2RV/2RW/2RX/2RY/3RA-3 (2) Abnormal sounds from the paper conveying section The conveying rollers, pulleys and gears are worn down, dirty or foreign objects adhere to them Step Check description Assumed cause Measures Reference Cleaning and applying the The bushing or the gear is Clean conveying roller shafts grease dirty or foreign objects are...
Page 319: Abnormal Sound From The Primary Paper Feed Section
2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Cleaning and applying the The shaft is dirty or foreign Clean the upper exit pulley grease objects adhere to it. and apply grease to it. Cleaning and applying the The FD guide shaft is dirty Clean the FD guide shaft and grease or foreign objects adhere...
Page 320: Abnormal Sound From Inside The Machine
2RV/2RW/2RX/2RY/3RA-3 (8) Abnormal sound from the lower side than the fuser exit section Friction sound between the lower exit roller bushing and stop ring due to adhesion of dirt and foreign objects Step Check description Assumed cause Measures Reference Cleaning and applying the The lower exit roller, bush- Clean the lower exit roller, grease...
Page 321: Dirt At The Developer Section, Foreign Object
2RV/2RW/2RX/2RY/3RA-3 Step Check description Assumed cause Measures Reference Checking the toner The agitating paddle in the Check the toner remaining remaining amount toner container is warped amount and replace the toner or toner amount is low. container if necessary. Reinstalling / replacing the The torque increases due Shake the toner container toner container...
Page 322: The Driving Sound Is Noisy During Printing
2RV/2RW/2RX/2RY/3RA-3 (14)The driving sound is noisy during printing Step Check description Assumed cause Measures Reference Changing the settings The Quiet Mode is off. Press [Quiet] key to set quiet mode. (15)The rotation sound of the fan is noisy Step Check description Assumed cause Measures Reference...
Page 323: Malfunction
2RV/2RW/2RX/2RY/3RA-3 7-7 Malfunction Contents Condition The main unit does not operate at all even if the power switch is turned on Toner drops over the paper conveying section. (Final phenomenon: Toner adheres on the paper leading edge) The login fails with other than the ID card Content of Malfunction (1) The main unit does not operate at all even if the power switch is turned on Step...
Page 324: The Login Fails With Other Than The Id Card
2RV/2RW/2RX/2RY/3RA-3 (3) The login fails with other than the ID card Step Check description Assumed cause Measures Reference Changing the settings [User/Job Account] is valid • TSI model: Set [Card Set- while the card authentica- ting] > [Keyboard Login] to tion kit is not installed.
Page 325: Description For Pwb
2RV/2RW/2RX/2RY/3RA 8 PWBs Description for PWB (1) Main/Engine PWB Connector position YC510 YC504 YC522 YC507 YC521 YC501 YC505 YC21 YC502 YC23 YC10 YC14 YC503 YC16 YC19 YC20 YC526 YC17 Figure 8-1 PWB photograph Figure 8-2...
Page 326 2RV/2RW/2RX/2RY/3RA Connector access point YC1: In-machine temperature sensor, Fuser pressure release motor, In-machine fan motor, Eject solenoid YC2: Temperature humidity sensor, Waste toner sensor, Thermopile YC3: Polygon motor YC5: Eraser YC6: MP paper sensor, Paper sensor, Container relay PWB YC7: Eject fan motor YC8: Inter lock switch YC9: Main motor YC10: Developer clutch, Feed clutch, Registration clutch...
Page 327 2RV/2RW/2RX/2RY/3RA Connec- Signal Voltage Description TPSDA I/O 0/3.3 V DC(pulse) Thermopile I2C communication data TPSCL 0/3.3 V DC(pulse) Thermopile I2C communication clock 0 V DC Ground WTOFULSE 0/3.3 V DC Toner full detection signal +3.3V4LS 3.3 V DC 3.3 V DC power supply +24V6FA 24 V DC 24 V DC power source...
Page 328 2RV/2RW/2RX/2RY/3RA Connec- Signal Voltage Description +24V6FA 24 V DC 24 V DC power source YC10 DLPCLURE 0/24 V DC Developer clutch drive +3.3V4LS 3.3 V DC 3.3 V DC power supply YC14 ITOEMPSE 0/3.3 V DC Toner empty detection signal 0 V DC Ground PGND...
Page 329 2RV/2RW/2RX/2RY/3RA-3 Connec- Signal Voltage Description YC19 +3.3V4LED about1.2 V DC Power for PI 0 V DC Ground FUSROTSE 0/3.3 V DC(pulse) Fuser rotation's detection signal +3.3V4LED about1.2 V DC Power for PI 0 V DC Ground EXIPAPSE 0/3.3 V DC Eject sensor signal +3.3V4LED about1.2 V DC...
Page 330 2RV/2RW/2RX/2RY/3RA Connec- Signal Voltage Description +5V2 5 V DC 5 V DC power YC507 BUZZER 0/5 V DC(pulse) buzzer model KEY1 0/3.3 V DC KEY1 signal LED6 0/3.3 V DC LED6 cathode KEY2 0/3.3 V DC KEY2 signal: +3.3V2 3.3 V DC 3.3 V DC power supply LED8 0/3.3 V DC...
Page 331: High Voltage Pwb
2RV/2RW/2RX/2RY/3RA (2) High voltage PWB Connector position PGND2 PGND1 YC201 Figure 8-3 PWB photograph Figure 8-4...
Page 332 2RV/2RW/2RX/2RY/3RA Connector access point YC201: Main/Engine PWB Connec- Signal Voltage Description SHVCNT 0 to 3.3 V High voltage (S) output off/on (output YC201 DC(Analog) adjustment) : Japanese specification only +24V6ILF 24 V DC Power source for high voltage THVCNT 0/5 V DC(pulse) High voltage (T) output constant current off/on (output adjustment) DHVCNT...
Page 333: Low Voltage Power Supply Pwb
2RV/2RW/2RX/2RY/3RA (3) Low voltage power supply PWB Connector position YC102 YC103 YC101 Figure 8-5 PWB photograph Figure 8-6...
Page 334 2RV/2RW/2RX/2RY/3RA Connector access point YC101: Inlet YC102: Fuser heater, thermal cut-off YC103: Main/Engine PWB Connec- Signal Voltage Description AC power voltage Commercial power connection YC101 AC power voltage Commercial power connection HEATERCOM AC power voltage Heater live side YC102 HEATERLIVE AC power voltage Heater neutral side RELAY 0/3.3 V DC...
Page 335: Operation Panel Pwb (Lcd)
2RV/2RW/2RX/2RY/3RA (4) Operation panel PWB (LCD) Connector position LCD1 Figure 8-7 PWB photograph Figure 8-8 8-11...
Page 336 2RV/2RW/2RX/2RY/3RA Connector access point YC1: Main/Engine PWB Connec- Signal Voltage Description 0 V DC Ground C2PRSTN 0/3.3 V DC Panel reset signal +3.3V2 3.3 V DC 3.3 V DC power supply ESAVERKEY 0/3.3 V DC ESAVERKEY detection signal C2PSDAT 0/3.3 V DC Panel communication data receiving sig- P2CWAKEUP 0/3.3 V DC...
Page 337: Operation Panel Pwb (Led)
2RV/2RW/2RX/2RY/3RA (5) Operation panel PWB (LED) Connector position Figure 8-9 PWB photograph Figure 8-10 8-13...
Page 338 2RV/2RW/2RX/2RY/3RA Connector access point YC1: Main/Engine PWB Connec- Signal Voltage Description LED2 0/3.3 V DC LED2 cathode LED3 0/3.3 V DC LED3 cathode LED1 0/3.3 V DC LED1 cathode LED7 0/3.3 V DC LED7 cathode LED0 0/3.3 V DC LED0 cathode KEY0 0/3.3 V DC KEY0 signal...
Page 339: Pf Main Pwb (Option)
2RV/2RW/2RX/2RY/3RA (6) PF main PWB (option) Connector position Figure 8-11 PWB photograph Figure 8-12 8-15...
Page 340 2RV/2RW/2RX/2RY/3RA Connector access point YC2: PF paper feed clutch, PF conveying clutch YC4: PF conveying motor YC5: Main/Engine PWB YC6: PF main PWB (Lower cassette) YC7: PF feed sensor Connec- Signal Voltage Description +24V6FB 24 V DC 24 V DC power output FEEDCLN 0/24 V DC Paper feed clutch signal...
Page 341 2RV/2RW/2RX/2RY/3RA Connec- Signal Voltage Description +24V6FB 24 V DC 24 V DC power output +24V6FB 24 V DC 24 V DC power output Ground Not used +3.3V4LSF 3.3 V DC 3.3 V DC power output Ground PFEED 0/3.3 V DC Conveying paper timing sensor 8-17...
Page 342: Appendixes
2RV/2RW/2RX/2RY/3RA 9 Appendixes Appendixes (1) Repetitive defects gauge First occurrence of defect 43.9 mm / 1 3/4” Sleeve roller 47.8 mm / 1 7/8” Transfer roller 93.1mm / 3 11/16” Fuser belt/Press roller 94.2 mm / 3 3/4” Drum *: The repetitive marks interval may vary depending on operating conditions.
Page 343: Firmware Environment Commands
2RV/2RW/2RX/2RY/3RA (2) Firmware environment commands The printer maintains a number of printing parameters in its memory. These parameters may be changed per- manently with the FRPO (Firmware RePrOgram) commands. This section provides information on how to use the FRPO command and its parameters using examples. Using FRPO commands for reprogramming the firmware The current settings of the FRPO parameters are listed as the optional values on the service status page.
Page 344 2RV/2RW/2RX/2RY/3RA Items FRPO Setting value Factory set- ting Vertical offset (100 V model only)* -7 to +7 (Integer), unit: cm -99 to +99 (Decimal), unit: 1/100 cm Kanji font number setting 0: Same as V7 (100 V model only) 1: Mincho 40 dots 2: Gothic 40 dots 5: Mincho 48 dots 6: Gothic 48 dots...
Page 345 2RV/2RW/2RX/2RY/3RA Items FRPO Setting value Factory set- ting Paper size(start-up) 0: Size of the default paper cassette (See R4.) 1: Envelope Monarch 2: Envelope #10 3: Envelope DL 4: Envelope C5 5: Executive 6: Letter 7: Legal 8: ISO A4 9: JIS B5 13: ISO A5 14: ISO A6...
Page 346 2RV/2RW/2RX/2RY/3RA Items FRPO Setting value Factory set- ting MP tray size 1: Envelope Monarch 6(120V) 2: Envelope #10 3: Envelope DL 4: Envelope C5 5: Executive 6: Letter 7: Legal 8: ISO A4 9: JIS B5 13: ISO A5 14: ISO A6 15: JIS B6 16: Envelope #9 17: Envelope #6-3/4...
Page 347 2RV/2RW/2RX/2RY/3RA Items FRPO Setting value Factory set- ting Tray1 size 5: Executive 6(120V) 6: Letter 7: Legal 8: ISO A4 9: JIS B5 13: ISO A5 14: ISO A6 15: JIS B6 18: ISO B5 19: Custom 33: Oficio II 40: 16K 42: 8.5x13.5 50: Statement...
Page 348 2RV/2RW/2RX/2RY/3RA Items FRPO Setting value Factory set- ting Country code of the resident fonts 0: US 0 (100V) 1: France 2: Germany 3: U.K. 4: Denmark 5: Sweden 6: Italy 7: Spain 8: Japan 9: US legal 10: IBM PC-850 (Multi-lingual) 11: IBM PC-860 (Portuguese) 12: IBM PC-863 (Canadian French) 13: IBM PC-865 (Norwegian)
Page 349 2RV/2RW/2RX/2RY/3RA Items FRPO Setting value Factory set- ting Default weight(courier and letter 0: Courier = darkness Gothic) Letter Gothic = darkness 1: Courier = regular Letter Gothic = darkness 4: Courier = darkness Letter Gothic = regular 5: Courier = regular Letter Gothic = regular Color mode 0: BW...
Page 350 2RV/2RW/2RX/2RY/3RA Items FRPO Setting value Factory set- ting Paper type 1: Plain (Option paper cassette 2 to 5) 3: Preprinted 5: Bond 6: Recycled 8: Rough (except 100 V model) 9: Letterhead 10: Color 11: Prepunched 16: Thick 17: High quality 21 to 28 : Custom 1 to Custom 8 Cassette selection mode (PCL) 0: Paper selection depending on an escape...
Page 351: Wiring Diagram
2RV/2RW/2RX/2RY/3RA (3) Wiring diagram (3-1)Standard MAIMOTDIR YC21 MAIMOTRDYN MAIMOTCLKN MAIMOTREN Main motor +24V6IL +24V6FA Main/Engine PWB (1/3) Relay MP solenoid MPFSOLRE +24V6FA YC10 REGCLURE Registration clutch +3.3V2LED +24V6FA Relay Paper sensor CASPAPSE FEEDCLURE Paper feed clutch +24V6FA +3.3V2LED Developer clutch DLPCLURE MP paper sensor Relay...
Page 352 2RV/2RW/2RX/2RY/3RA PGND YC201 12 YC16 SGND +3.3V4LS Grid PWB REGPAPSE Main/Engine PWB (2/3) MHVCNT HVCLK RTHVREM High voltage PWB GHVCNT Grid DHVCNT THVCNT +24V6ILF SHVCNT Main charge YC17 +24V6FB EEPROM +24V6FB Developer PFRXD Registration sensor PFTXD PFCLK PF-1100 Transfer PFSEL1 PFSEL0 PFRDY Separate...
Page 353 2RV/2RW/2RX/2RY/3RA FGND YC510 VBUS(+5.0V4) DATAN USB PWB Main/Engine PWB (3/3) DATAP USB (A) YC507 C2PRSTN +3.3V2 ESAVEKEY Operation panel PWB C2PSDAT P2CWAKEUP P2CSDAT +5.0V2 YC502 +5.0V4 YC505 1000base VCONT SGND LSUENAN APC PWB SAMPLE1 SAMPLE2 YC501 LCD model VDATA1P USB (B) VDATA1N VDATA2P VDATA2N...
Page 354: Pf-1100 (Options)
2RV/2RW/2RX/2RY/3RA (3-2)PF-1100 (Options) +3.3V4 +3.3V2 +24V6FB PFINT FEEDCLN PF paper feed clutch PFRDY PFSEL0 PFSEL1 Main/Engine PWB +24V6FB PFCLK PF conveying clutch TRNSCLN PFTXD PFRXD +24V6FB +24V6FB PFEED PF feed sensor +3.3V4 PF main PWB +3.3V4 +3.3V2 PFINT PFRDY Grounding PFSEL0 plate PFSEL1...
Page 355 Installation Guide PF-1100 (250 sheets × 1 Paper Feeder) Installation Guide...
Page 356 PF-1100 安裝手冊 Руководство по установке PF-1100 PF-1100 安裝PF-1100 PF-1100 PF-1100 PF-1100 Установка PF-1100 裝入紙張 Загрузка бумаги Folio Oficio II Legal For Canada: CAN ICES-3B/NMB-3B 2016.6 303RA5614001...
Page 357 8F, No. 288 Nanjing Road West, Huangpu District, Phone: +1-305-421-6640 Shanghai,200003, China Fax: +1-305-421-6666 Phone: +86-21-5301-1777 Fax: +86-21-5302-8300 KYOCERA Document Solutions Canada , Ltd. KYOCERA Document Solutions 6120 Kestrel Rd., Mississauga, ON L5T 1S8, Canada (Thailand) Corp., Ltd. Phone: +1-905-670-4425...
Page 358 KYOCERA Document Solutions South Africa (Pty) Ltd. KYOCERA Document Solutions Espana, S.A. KYOCERA House, Hertford Office Park, Edificio Kyocera, Avda. de Manacor No.2, 90 Bekker Road (Cnr. Allandale), Midrand, South Africa 28290 Las Matas (Madrid), Spain Phone: +27-11-540-2600 Phone: +34-91-6318392...

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Ecosys p2235dn Ecosys p2040dn Ecosys p2040dw Pf-1100

Kyocera ECOSYS P2235dw Service Manual

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7-4 Print Errors

7-6 Abnormal Noise

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