Troubleshooting - Ametek iPac User Manual

Troubleshooting

The table below provides a guide for troubleshooting some basic iPac Pachymeter
operational problems. If a problem persists after using this guide contact Reichert for
further assistance.
SYMPTOM PROBABLE CAUSE
Unsuccessful boot.
Will not
turn on. Battery is drained.
Battery is defective.
Battery Low iPac battery
symbol low. capacity.
Improper technique.
Multiple
Debris on tip.
inaccurate
readings.
Mechanical or
electronic damage.
Control button not
properly pressed.
No beeps
Battery is drained.
when
measuring.
Mechanical or
electronic damage.
Defective battery.
Battery will
Battery is too low to
not charge.
charge on the cradle.
Software anomaly.
Error Code
Displayed.
Malfunction of the iPac.
16040-101 Rev. J
CORRECTION
Remove the battery, wait 10 seconds, re-
install the battery.
Attach the charger to the iPac and fully
charge the battery.
Replace Battery.
Attach the charger to the iPac and charge it
until the icon indicates full.
Review "Measurement" Section of this manual.
Clean sensor tip.
Arrange for service through Reichert
Technical Service Group.
Press Control button.
Attach the charger to the iPac and charge it
until the icon indicates full.
Arrange for service through Reichert
Technical Service Group.
Replace iPac battery pack
Charge the iPac directly with the power cord
until the unit is responsive (screen turns on).
Then charge with the cradle until battery is full.
Remove and install the battery pack to reset
hardware.
Contact the Reichert Technical Service
Group for technical support and provide
error message.
31