MD Volt User Manual
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MD Volt User Manual

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  • Page 1 User Manual...
  • Page 2 “ ...changed my life for the better. My hearing was so bad that I felt left out and didn’t go out very much. I hear sounds now that I haven’t heard in years.” — Phyllis G.
  • Page 3 CONGRATULATIONS! Enjoy the sounds around you and conversations with your family and friends again. Please read this User Manual in its entirety. Your satisfaction with hearing aids will depend on the type and degree of your hearing loss and your expectations. While no hearing aid will restore normal hearing, we are here to help you make the most of your investment.
  • Page 4 WE’RE ALWAYS HERE FOR YOU Our hearing instrument specialists are ready to provide assistance with any questions you may have. Take advantage of our free one-on-one phone consultations. 312-366-3899 Mon. – Fri. 8:30 am – 4:30 pm (CST) support@MDHearingAid.com 24 hours a day, 7 days a week...
  • Page 6 TABLE OF CONTENTS...

  • Page 7: Table Of Contents

    Package Contents ..7 Using the Telephone ..22 VOLT Diagram ... . . 9 Troubleshooting... 23 Quick Start Guide.

  • Page 8: Package Contents

    PACKAGE CONTENTS C) Charger A) MDHearingAidVOLT with Thin Tubing and Open with USB Cord and Plug. See page 12 ComfortTIP , assembled for ™ for instructions. your convenience. D) Cleaning Tool B) High Volume Kit with Brush, Magnet, with Earhook, 13PLUS Tubing, and Wire.
  • Page 9 Earhook Thin Tubing 13PLUS Open Tubing ComfortTIP ™ Closed ComfortTIP ™ Brush Magnet Wire *Contents will vary depending on product ordered.

  • Page 10: Volt Diagram

    VOLT DIAGRAM Thin Tubing Tubing Base Microphones Volume Dial (on/off switch) Hearing Aid Body Stabilizer Bar Program Button & Charging Light ComfortTIP ™...
  • Page 11 “ Love being able to just punch a button and change the program to meet the environment I’m in. Not having to change the batteries is a big plus ” — Marc B.

  • Page 12: Quick Start Guide

    STEPS QUICK START GUIDE Three Easy Steps for Using Your MDHearingAidVOLT Step 1: Charge VOLT Microphones Step 2: Place VOLT On Ear Step 3: Turn VOLT On Threaded Charging Port comes assembled for your convenience. VOLT...

  • Page 13: Charge Volt

    Plug charger into standard outlet. b) Connect VOLT to USB cord. Blue light will turn on. c) When fully charged, blue light will turn green and VOLT is ready to use. * Charging Light faces left Blue Light = Charging...

  • Page 14: Place Volt On Ear

    STEP 2 STEP 2 : PLACE VOLT ON YOUR EAR ý Prevent Tip from coming off in ear. Always verify ComfortTIP is pushed all the ™ þ way on Tubing before inserting Tip in ear. a) Hold Thin Tubing at Stabilizer Bar junction.

  • Page 15: Turn Volt On

    STEP 3 STEP 3 : TURN VOLT ON The VOLT uses a Volume Dial with a built in on/off control (like a radio). • To turn VOLT ON, turn Volume Dial upward, past the click. • To turn VOLT OFF, turn Volume Dial downward, past 0 until you feel a click.

  • Page 16: Replacing Tips And Tubing

    REPLACING TIPS AND TUBING Select ComfortTIP ™ ComfortTIPs are right left ear specific. • Open: Allows natural sound and better air flow. Closed • Closed: Allows highest volume without feedback. Open Open Closed Select Tubing: Left Right • Right Thin Tubing (red label): Use for fitting right ear.

  • Page 17: Replacing Comforttip

    Tubing. c) IMPORTANT: The end of the Tubing should be visible through the opening of the ComfortTIP. Otherwise, Tube may detach from Tip when removing VOLT from your ear . Stabilizer Vented If you are experiencing whistling at higher volumes, remove Open ComfortTIP and replace with Closed ComfortTIP.

  • Page 18: Replacing Thin Tubing

    VOLT Body counter-clockwise into Tubing Base. c) Make sure Tubing Base is flush with sides of VOLT Body when you are finished. Please note: The VOLT Body can be used for either the left or right ear. Only Thin Tubing and ComfortTIPs are ear-specific.

  • Page 19: Using High Volume Kit

    Using High Volume Kit (Optional) a) Attach ComfortTIP to 13PLUS Tube. b) Twist Earhook clockwise onto VOLT Body. c) Insert ComfortTIP with 13PLUS Tube attached into ear canal. Place VOLT Body behind ear so Earhook rests on top of ear.

  • Page 20: Care And Cleaning

    Use Cleaning Tool Wire regularly. 1. Turn Tubing Base counter-clockwise to remove. Or hold Tubing Base firm and twist VOLT Body clockwise to detach. 2. Insert Wire through Tubing Base. 3. Wipe end of wire clean. 4. Repeat as necessary.
  • Page 21 • Store in a cool dry place when not in use, such as a hearing aid dehumidifier. • Do not let your VOLT get wet. • Do not use hair spray or a hair dryer while wearing your VOLT . • Do not expose your VOLT to excess moisture or heat.

  • Page 22: Program Selection

    3. Restaurant One-on-one conversations or reducing Three Beeps background noise in restaurants. 4. Groups Small group (three-five people) Four Beeps conversations in background noise. *Program one is the default setting. When is turned OFF, it will reset to Program one. VOLT...

  • Page 23: Using The Telephone

    VOLT or phone. If whistling occurs, try different positions with the phone’s audio output and VOLT microphone until you find what works best for you. audio output microphone Please note: The speaker function on your phone also works well with your VOLT .

  • Page 24: Troubleshooting

    TROUBLESHOOTING ISSUE : Intermittent Feedback: Weak or or distorted Whistling/ no sound sound squealing Turn VOLT on Charge VOLT Adjust volume Clean Tubing/Tip Use dehumidifier Change Tubing/Tip Clean ear canal For more detailed troubleshooting tips, see the following pages.
  • Page 25 1. Sound is distorted or intermittent. • Rotate Volume Dial (on/off control) • Turn VOLT OFF. Charge until back and forth, in case dust or lint blue light turns green and turn has collected in the controls. VOLT back ON.
  • Page 26 2. Instrument makes a whistling sound. • Whistling (feedback) occurs when • If whistling occurs after trying amplified sound returns to the a Closed ComfortTIP, you might microphone and is re-amplified. require more gain (volume) and should try the High Volume Kit •...
  • Page 27 Tubing/Tip needs to be cleaned or replaced. Tube Cleaning Tips: Remove Tubing from VOLT Body. Thread Cleaning Tool Wire through Tubing five-six times starting at the triangular Tubing Base. Then wipe debris from Tubing/Tip and reattach Tubing to VOLT Body.
  • Page 28 “ I got my VOLTs wet, sent them in for repair, and had them back in five days. Friendly, prompt, courteous, knowledgeable, and truly ready to listen and solve problems.” — Daniel W.

  • Page 29: Protection Plan And

    PROTECTION PLAN & REPLACEMENTS PARTS Protection Plan ™ MDShield Product MDShield MDShield Protection • Offers 100% protection from ALL types of accidental damage, Plan including damage not covered by our standard 90-Day Warranty (water damage, pet damage, etc.) Product loss is not included. •...

  • Page 30: Warranty And Repair

    This warranty does not cover malfunctions due to unusual wear and tear or mistreatment of your VOLT , such as physical shock, damage from moisture or sweat, excessive wax build-up, or tampering with the instrument, all of which void the warranty (with MDShield Protection Plan these are covered, see page 28).
  • Page 31 Repair Packaging Guidelines Please use the following guidelines when mailing to our Repair Facility. DON’T send: • Send ONLY the VOLT Body • Travel case • Use a small padded envelope • Packing materials • Write RMA number on the •...

  • Page 32: Return Policy

    RETURN POLICY Your satisfaction is guaranteed. If you are not satisfied with your MDHearingAidVOLT , you have 45 days from the date of purchase to return it for a full refund. MDHearingAid requires a minimum trial period of 21 days. This minimum trial period is required because medical studies show that your brain requires about three weeks to adjust to new hearing aids.
  • Page 33 DAYS FROM AMOUNT REFUNDED INVOICE with RMA w/out RMA 1-20 21- 45 100% No Refund No Refund We are unable to honor return requests after 45 days from the date of purchase as shown on your invoice. Return Facility: Contact customer support for MDHearingAid , Inc.

  • Page 34: Warning To Hearing

    WARNING TO HEARING AID DISPENSERS A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •...
  • Page 35 • Hearing does not improve while • You develop an infection of your using the VOLT . ear or ear canal. • Skin irritation develops in or around your ear canal. Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user.

  • Page 36: Important Notice For

    IMPORTANT NOTICE FOR PROSPECTIVE USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
  • Page 37 If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial/rental or purchase/option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a fee after which you may decide if you want to purchase the hearing aid.

  • Page 38: Notice Of Cancellation

    NOTICE OF CANCELLATION YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR OBLIGATION, WITHIN 45 DAYS FROM THE DATE OF PURCHASE. IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE PERTAINING TO THIS TRANSACTION, AND...

  • Page 39: Technical Specifications

    TECHNICAL SPECIFICATIONS MAX OSPL90 ......125 dBSPL HF Average OSPL90 ......116 dBSPL HFA Full-on-gain .
  • Page 40 Printed in U.S.A. 01.17...

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