Troubleshooting; Icebox Owner's Manual - Samsung iCEBOX Owner's Manual

Troubleshooting

5. Troubleshooting
Error Screens: While using the Internet you will periodically come across
screens that read "Error" followed by the type of error. In these cases you may
either press GO on the remote control or the keyboard, and try again, or repeat
your previous action.
You will receive an error screen on sites that utilize web technologies that the
iCEBOX does not support, such as Shockwave, Java Script, Flash, etc.
Unit Freezes: If your iCEBOX should freeze (unit will not respond to user input
when you use keyboard or remote) turn the unit off, unplug it for a moment, and
then turn the unit back on. Call technical support if problems persist.
Internet Connect Failure/Error Connecting to Internet: If your unit has
problems dialing or connecting, turn the unit off, unplug it for a moment, and then
turn the unit back on. Call technical support if problems persist.
Be sure to verify the following:
1. Make sure voice mail (if you have this service) is not interfering. The
message waiting tone will interrupt the dialing process.
2. Check your phone jack to verify the unit is properly plugged in.
3. Does your phone system require you to dial a prefix (e.g., "9")? The setup
screen, found under the OPTIONS key, allows you to add this requirement.
Email Attachments: The only attachments you can receive through the iCEBOX
are images or pictures (must be a .jpeg or .gif type of image).

iCEBOX Owner's Manual

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