Sunrise Internet Box User Manual
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Sunrise Internet Box User Manual

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  • Page 2 The access level (Administrator) presented is protected by a password and allows access to all these functions in read and write mode for all network parameters. Note Configuration of the Sunrise Internet Box by the web interface is described in detail (see Section 3). Important This user manual describes the Sunrise Internet Box in the ADSL, ADSL2, ADSL2+ and VDSL2.
  • Page 3 Section 1 Presentation of Sunrise Internet Box equipment Section 2 Description of Sunrise Internet Box equipment Section 3 Configuration of the Sunrise Internet Box by HTTP Section 4 Description of Internet access service Section 5 Fiber mode Annex A...

  • Page 4: Table Of Contents

    2.4.2 Connecting your phone ......................... 18 2.4.3 Powering up ..........................19 2.4.4 Connecting a Set Top Box (STB) to your Sunrise Internet Box ............. 20 2.5 Default configuration .......................... 21 2.5.1 Default password .......................... 21 2.5.2 Default configuration for the local network (LAN) ................22 2.5.3...
  • Page 5 Internet access service ......................127 Fiber mode ..........................128 5.1 Description and connection of your Sunrise Internet Box using WAN Ethernet port ....128 5.2 Connection of your Sunrise Internet Box using SFP port (optional) ..........130 Annex A - Troubleshooting ......................131 Annex B - Warnings for safety ......................
  • Page 6 Annex F - Connector Technology ....................153 Page 6 Sunrise Internet Box User Manual...
  • Page 7 List of figures Figure 1.1 - Home Network Overview ............................ 9 Figure 2.1 - Overview of the Sunrise Internet Box ....................... 12 Figure 2.2 - Interconnection of ports of Sunrise Internet Box....................16 Figure 2.3 - ADSL/VDSL line / telephone set / Power Supply Connection (Partial local loop unbundling) ......18 Figure 2.4 - ADSL/VDSL line / telephone set / Power Supply Connection (Total local loop unbundling) ......

  • Page 8: Introduction

    Ethernet (10, 100 or 1000 BASE-T) or Wi-Fi (IEEE 802.11n or 802.11ac) interfaces via an ADSL/ADSL2/ ADSL2+/VDSL2/G.Fast network. One Ethernet port of the Sunrise Internet Box is dedicated for connection to an external NTU (ONT Media Converter) for Fiber application. A Fiber SFP dongle can also be connected directly to provide Internet access.

  • Page 9: Figure 1.1 - Home Network Overview

    Figure 1.1 - Home Network Overview Page 9 Sunrise Internet Box User Manual...

  • Page 10: Composition Of Sunrise Internet Box Pack

    1.2 Composition of Sunrise Internet Box pack The Sunrise Internet Box pack is composed of the following elements (current content may vary): Description Sunrise Internet Box gateway 1 DSL RJ11/11 line cable used to connect your Sunrise Internet Box to your...

  • Page 11: Minimum) Prerequisites

    1.3 (Minimum) prerequisites Using the Sunrise Internet Box requires a minimum of: • Internet access (xDSL or Fiber) • a power socket • a computer equipped with: a Wi-Fi 802.11n or 802.11ac interface, an Ethernet interface (10BASE-T or 10/100BASE-T or 10/100/1000BASE-T).

  • Page 12: Description And Hardware Installation Of The Sunrise Internet Box

    2 Description and hardware installation of the Sunrise Internet Box 2.1 Description The following figure gives an overview of the Sunrise Internet Box. Figure 2.1 - Overview of the Sunrise Internet Box Page 12 Sunrise Internet Box User Manual...

  • Page 13: Connectors And Buttons

    2.1.1 Connectors and buttons Marking Meaning Top view Short press (less than 2s) to switch the Sunrise Internet Box to paging mode. DECT Long press (more than 2s) to switch the Sunrise Internet Box to DECT pairing mode. Short press (less than 5s) to enable/disable Wi-Fi function.

  • Page 14: Leds

    2.1.2 LEDs The following table describes the meanings of the LEDs on the front panel of the Sunrise Internet Box: Status Meaning Steady DSL Up / Fiber (SFP or WAN) mode activated • Blinking DSL signal found / synchronization in progress •...
  • Page 15 Set Top Box is connected and turned on (Set Top Box detected by DHCP: DHCP ACK receipt according to the vendor class identifier) Power off • Firmware upgrade and service from Sunrise ongoing or Blinking • while the reset button is pressed. Steady The device is rebooting by user's request.

  • Page 16: Connecting The Ports Of Your Sunrise Internet Box

    2.2 Connecting the ports of your Sunrise Internet Box Figure 2.2 - Interconnection of ports of Sunrise Internet Box Page 16 Sunrise Internet Box User Manual...

  • Page 17: Installation Safety Instructions

    The Sunrise Internet Box can be placed on a desktop. • Do not expose the Sunrise Internet Box to strong sunlight or place it near a substantial source of heat. • Do not place the Sunrise Internet Box in an environment where it could be subjected to considerable steam condensation.

  • Page 18: Installing Your Sunrise Internet Box

    Sunrise Internet Box. Connect the other end of the cable as shown in part 2.2 2.4.2 Connecting your phone Connect a traditional analog telephone set to the TEL 1 socket of your Sunrise Internet Box as shown below in Figure 2.3 Figure 2.4...

  • Page 19: Powering Up

    Connect the other end of the power adapter lead to a nearby power outlet. Press on the button to turn the device ON. The power central LED (above Sunrise logo) will light up. The LED blinks during the establishment of the DSL link, then steadies. The LED becomes steady when Internet connection has been created successfully.

  • Page 20: Connecting A Set Top Box (Stb) To Your Sunrise Internet Box

    2.4.4 Connecting a Set Top Box (STB) to your Sunrise Internet Box 2.4.4.1 Via Ethernet cable Note For connection to the Set Top Box, refer to the manufacturer's documentation. Connect the end of an Ethernet cable (RJ45/RJ45) to one of the Ethernet fixed connectors (PORT1, PORT2, PORT3 or PORT4) of your Sunrise Internet Box.

  • Page 21: Default Configuration

    For connection to the Set Top Box, refer to the manufacturer's documentation. Press for longer than 10 seconds on the “Wi-Fi” button on the top of the Sunrise internet Box device. It will initiate the Sunrise Internet Box easy-pairing mechanism over Wi-Fi with Sunrise TV Box. No Ethernet cables are needed.

  • Page 22: Default Configuration For The Local Network (Lan)

    2.5.2 Default configuration for the local network (LAN) The following table details the values of the principal LAN parameters of your Sunrise Internet Box (ETH1 to ETH4): LAN characteristics Value State PORT1 IP address PORT2 IP address 192.168.1.1/24 PORT3 IP address...

  • Page 23: Information / Configuration

    PORT1 PORT4 etc.). Your Sunrise Internet Box is then configured using a simple Web browser (e.g. Internet Explorer). Note The Sunrise Internet Box's DHCP server function is activated by default with an address range defined as indicated in Sub-section 3.3.2.
  • Page 24 To log out of the web interface. To change the color of the buttons in the web interface. Here you will find the devices that are connected to your Sunrise Internet Box. By clicking on the device icons, you can access the configuration menu for each.
  • Page 25 Here you will find the services associated with your Sunrise Internet Box. For more information, consult the Section Services (see Sub-section3.10). Mark Description Here you will find the parameters to control and configure your Sunrise Internet Box. • The menu My Sunrise Internet Box allows you to configure general settings.

  • Page 26: Recommendations

    Click on this button to remove a selected object from a list. Click on this button to save the entry in the Sunrise Internet Box's non-volatile (flash) memory. Note: This value will be taken into account immediately. No need to restart your Sunrise Internet Box.

  • Page 27: Device Configuration

    3.3 Device configuration The device settings are accessible from the welcome screen by clicking on My Sunrise Internet Box. This Section contains the following menus: • Device Info (see Sub-section 3.3.1) • DHCP (only in expert mode; see Sub-section3.3.2) •...

  • Page 28: Device Info

    3.3.1 Device Info 3.3.1.1 General Objective: This menu lets you display basic information about your Sunrise Internet Box. • In the Device Info menu, select General. The following screen opens: Page 28 Sunrise Internet Box User Manual...
  • Page 29 3.3.1.2 Statistics Objective: This menu is used to display all the Sunrise Internet Box's statistics. This menu contains information about: • • • • xDSL 3.3.1.3 DHCP Leases Objective: This menu is used to display all the computers that obtained an IP address from the Sunrise Internet Box's DHCP server.
  • Page 30 This menu is used to display all the information concerning address resolution (ARP: Address Resolution Protocol). This shows the physical address of a computer's network card, corresponding to an IP address. • In the Device Info menu, select ARP. The following screen opens: Page 30 Sunrise Internet Box User Manual...

  • Page 31: Dhcp

    3.3.2 DHCP Objective: The DHCP menu of your Internet box allows you to assign an IP address to each device connected to your local network. • In the My Sunrise Internet Box menu, select DHCP. The following screen opens: Page 31...
  • Page 32 Field Action Default value Name assigned to your Sunrise Internet Box. Host Name Select from the relevant drop-down list: • 176.16.0.0/12 • 192.168.0.0/16 Network Range • 10.0.0.0/8 • Custom IP Address Enter the address of your local network. 192.168.1.1 Subnet Mask Enter your network's subnet mask.
  • Page 33 Select ADD MAC address, then manually fill in the fields MAC address and IPv4 address. MAC address MAC address of your device. IPv4 address Static IPv4 address attributed to your device. Page 33 Sunrise Internet Box User Manual...

  • Page 34: Dns

    IP-addresses of Internet pages (like www.sunrise.ch) into machine readable IP-addresses. For everyday use, these servers are automatically configured and managed by Sunrise. If you change the DNS settings, please be aware of the potential restrictions in the Note below.

  • Page 35: Dyndns

    3.3.4 DynDNS Objective: Enables a web surfer to access your Sunrise Internet Box (with no fixed IP address but only a DNS entry) through a dynamic DNS provider such as, for example, dyndns.org. • In the My Sunrise Internet Box menu, select DynDNS. The following screen opens:...

  • Page 36: Route

    AND/OR available WAN interface, and then add the entry to the routing table. • In the My Sunrise Internet Box menu, select Route. The following screen opens: Page 36 Sunrise Internet Box User Manual...
  • Page 37 Page 37 Sunrise Internet Box User Manual...
  • Page 38 Metric Static is automatically selected Origin To add or delete a routing setting Options To apply the settings, follow these steps: • Fill in the editable fields. • Click on the Apply button. Page 38 Sunrise Internet Box User Manual...

  • Page 39: Monitor

    3.3.6.1 Quick View Objective: This menu allows you to display the bandwidth history for each connected device. • In the My Sunrise Internet Box menu, select Monitor > Quick view. The following screen opens: Default Field Action value Device List of devices.

  • Page 40: Media

    3.3.7 Media Objective: This menu lets you configure the shared services (DLNA and SAMBA) of your Sunrise Internet Box. • In the My Sunrise Internet Box menu, select Media. DLNA settings Use DLNA for sharing multimedia content from a USB mass storage device with all connected devices on your local network.
  • Page 41 This services allows you to share the content of USB memory devices (key, etc.) with all users connected to the Sunrise Internet Box. To do this, the user must copy the link indicated on the screen into the browser address bar.

  • Page 42: My Media

    To play the multimedia content you have selected, click on the name of the selected file in the main frame. Depending on your web browser, playing may require further configuration of the web browser. Page 42 Sunrise Internet Box User Manual...

  • Page 43: Auto-Dimming

    Note The adjustment of the LED brightness can also be done with the Wi-Fi and DECT buttons located on the top of the Sunrise Internet Box. Simultaneously pressing on the Wi-Fi and DECT buttons will disable the auto-dimming function. Consecutively pressing on these buttons will switch between the three manual states for LED brightness.

  • Page 44: Maintenance

    Reset to the factory configuration. Important The existing configuration is completely overwritten. • Save all the modifications made to the current configuration and restart the Sunrise Internet Box with its new parameters. • In the My Sunrise Internet Box menu, select Maintenance > Resets.
  • Page 45 Click on the Reset button, and the following screen appears: • Click on the Yes button if you really want to reset to the factory configuration. Once the reset is performed, the Internet Connection menu appears. Page 45 Sunrise Internet Box User Manual...
  • Page 46 Backup the current configuration to a file with a “conf” extension. • Restore a saved configuration. • In the My Sunrise Internet Box menu, select Maintenance > Backup & Restore. The following screen opens: To back up the current configuration: •...
  • Page 47 3.3.10.3 Internet Time (NTP) Objective: This menu lets you display the date and time used by your Sunrise Internet Box, which is delivered automatically by an NTP (Internet Time) server after connection to the Internet. • In the My Sunrise Internet Box menu, select Maintenance > Internet Time (NTP).
  • Page 48 3.3.10.4 Logs Objective: This menu is used to view and/or configure the events that occur on your Sunrise Internet Box. • In the My Sunrise Internet Box menu, select Maintenance > Logs. The following screen opens: Page 48 Sunrise Internet Box User Manual...
  • Page 49 Select the appropriate severity from the scroll down list. All the events with this severity, or a higher severity, will higher be saved to your Sunrise Internet Box's non-volatile (flash) memory. The severities are classified in increasing order of importance.
  • Page 50 3.3.10.5 Internet Utilities Objective: This menu is used to test the behavior of your Sunrise Internet Box using several tools. • In the My Sagemcom Box menu, select Maintenance > Internet Utilities. Ping The ping tool shows how long it takes for packets to reach the host.
  • Page 51 • Click on the Test button. 3.3.10.6 Health Check Objective: This menu is used to perform diagnostics on your Sunrise Internet Box. • In the My Sunrise Internet Box menu, select Maintenance > Internet Utilities. Page 51 Sunrise Internet Box User Manual...
  • Page 52 Checks if several devices have the same IP address. This can Tests for IP happen if you have configured a device with a static address address that also belongs to the dynamic range. conflict Test Ethernet Test for faults in Ethernet cables cables Page 52 Sunrise Internet Box User Manual...

  • Page 53: Access Control

    This menu is used to create and manage access time for LAN devices that are connected to the Sunrise Internet Box. By default, all devices have access to the Internet all the time, but you can define days and time slots where your devices should be able to access or the Internet or not by selecting them in the table below.
  • Page 54 Configure the time restriction for each day of the week. Note Allow all: Internet access is always authorized. Deny all: Internet access is not allowed. • Click on the Apply button to save the configuration. Page 54 Sunrise Internet Box User Manual...
  • Page 55 Objective: This menu is used to create and manage URL access restriction for all LAN devices that are connected to the Sunrise Internet Box. • In the Access control menu, select Parental Control > URL Filter. The following screen opens (for...

  • Page 56: Port Forwarding

    (LAN) via the Internal ports. This Section contains the following menus: • Add rule • Games and Applications 3.4.2.1 Add Rule • In the Access Control menu, select Port Forwarding > Add Rule. The following screen opens: Page 56 Sunrise Internet Box User Manual...
  • Page 57 • Select Other, enter the name of the server you want to connect to in the field, then: Complete the ID Host of your computer's IP address (this is attributed by your Sunrise Internet Box's DHCP server). Fill in the External Port, Internal Port, External host and Internal host and Protocol fields.
  • Page 58 The following diagram contains an example: The "Delta Force 2" service is available on your computer via the external port 3568 (WAN side) and via the internal port 3568 (LAN side). Page 58 Sunrise Internet Box User Manual...
  • Page 59 The game or application is added to the list. Note From the list, you can perform the following actions: • Activate or deactivate the rule using the ON/OFF button, • Delete the rule by clicking on the button. Page 59 Sunrise Internet Box User Manual...

  • Page 60: Port Triggering

    Protocol: Transport protocol (TCP or UDP) • Port Range: A port range contains a Start port (From) and an End Open port (To). Note: A single port is characteried by an identical start port and end port. Page 60 Sunrise Internet Box User Manual...
  • Page 61 The following diagram contains an example: Using the "Trigger" 3568 port (WAN side), the "Delta Force" service server triggers the opening of port range 3100 to 3999 for your computer to access this service. Page 61 Sunrise Internet Box User Manual...

  • Page 62: Firewall

    3.4.4 Firewall Objective: The Sunrise Internet Box has a built-in firewall that helps you protect devices on the local network against hacking and other security threats. • In the Access control menu, select Firewall. The following screen opens: • Choose the desired security level from the options below.
  • Page 63 • Click on Custom button. Page 63 Sunrise Internet Box User Manual...
  • Page 64 From the list, you can perform the following actions: • Activate or deactivate the rule using the ON/OFF button, • Modify the rule by clicking on the button. • Delete the rule by clicking on the button. Page 64 Sunrise Internet Box User Manual...

  • Page 65: Dmz

    Enter the IP address of a server to activate the "DMZ" and then access it directly from the Internet. Local host Note: Click on the Apply button to confirm the address or its deletion. Note The DMZ zone is deactivated by default. Page 65 Sunrise Internet Box User Manual...

  • Page 66: User

    Enter your old password Password Enter your new password Confirm Password Confirm your new password Note The password must be composed of at least 6 characters with a minimum combination of 2 letters and 2 numbers. Page 66 Sunrise Internet Box User Manual...

  • Page 67: Remote Access

    Allows definition of the authorized devices. Add IP Address You can configure an IP address or the network that contains or Network the authorized device. a. Use this option when remote access is authorized via WAN. Page 67 Sunrise Internet Box User Manual...

  • Page 68: Internet Connection

    • Traffic speed monitoring (see Sub-section 3.5.3) 3.5.1 Basic Object: Use this menu to check your Sunrise Internet Box IP settings (IP address, DNS) received from the network. • In the Internet Connectivity menu, select Basic. The following screen opens:...
  • Page 69 Here the DHCP connection type is on read only Connection type Here you can change the Addressing type to either “Static” (Sunrise Internet Box will always use the same IP-address to Addressing type connect to the internet provider) or “DHCP”(An IP range of addresses will be used to connect to the Internet provider) Here you can change the IPv4 address.

  • Page 70: Lte Backup

    3G/LTE Backup: The following screen opens: Plug the 3G/LTE USB stick into one of the USB ports on the Sunrise Internet Box. The feature 3G/LTE back up is enabled by default once you have connected the USB stick. There is nothing more for you to do.

  • Page 71: Traffic Speed Monitoring

    3.5.3 Traffic speed monitoring Objective: This menu is used to indicate the synchronization speed between the Sunrise Internet Box and the provider network. • In the Internet Connection menu, select Traffic Speed Monitoring. The following screen opens: Page 71 Sunrise Internet Box User Manual...

  • Page 72: Ethernet Service

    Your Sunrise Internet Box implements the DHCP (Dynamic Host Configuration Protocol) server, relay and client functions in accordance with RFC 2131 and RFC 3132, whereas the computer connected directly to the Sunrise Internet Box or via a local network by its LAN interface implements only the DHCP client function.
  • Page 73 To obtain the status of the DHCP server: Open your browser. Enter the Sunrise Internet Box’s IP address (by default http://192.168.1.1 or http://sunrise.box). In the login screen that appears, enter your password. By default, the initial password is indicated on the label of the product.
  • Page 74 Field Action Default value Host name Name assigned to your Sunrise Internet Box. Select from the relevant drop-down list: • 176.16.0.0/12 • 192.168.0.0/16 Network Range • 10.0.0.0/8 • Custom IP Address Enter the address of your local network. 192.168.1.1 Subnet Mask Enter your network's subnet mask.

  • Page 75: Status Of The Ethernet Connections

    3.6.2 Status of the Ethernet connections From the item Ethernet on the home screen, click on the button to access the status of the Ethernet ports. Page 75 Sunrise Internet Box User Manual...

  • Page 76: Information And Configuration Of Connected Devices

    The DHCP server will always supply the same IP address to the device. MAC address MAC address of the device. Manufacturer Manufacturer of the connected device. Click on the Apply button to save the new settings. Page 76 Sunrise Internet Box User Manual...
  • Page 77 3.6.3.2 Firewall Objective: The Sunrise Internet Box has a built-in firewall that helps protect your devices on the local network against hacking and other security threats. To configure the firewall, proceed as follows: Note On this page, you can add customized filtering rules. For novice users, it is recommended that you use one of the predefined security levels predefined.
  • Page 78 From the list, you can perform the following actions: • Activate or deactivate the rule using the ON/OFF button, • Modify the rule by clicking on the button. • Delete the rule by clicking on the button. Page 78 Sunrise Internet Box User Manual...
  • Page 79 Configure the time restriction for each day of the week. Note Allow all: Internet access is always authorized. Deny all: Internet access is not allowed. • Click on the Apply button to save the configuration. Page 79 Sunrise Internet Box User Manual...
  • Page 80 (such as, for example, FTP Server, SNMP, TFTP etc.) on the remote network (WAN) to this computer on the local network (LAN) via the Internal Ports. For more information about the configuration of this function, refer to the menu Port Forwarding (see Sub-section 3.4.2). Page 80 Sunrise Internet Box User Manual...
  • Page 81 Caution: This process represents an intrusion risk. It is therefore vital that you take precautions so that no connections can be initiated to the private network. Click on the Add button to activate the service. Page 81 Sunrise Internet Box User Manual...

  • Page 82: Wi-Fi Service

    DFS (Dynamic Frequency Selection)*: In order to allow access to more channels for transmission of Wi-Fi signals (i.e. channels 52 to 64 and 100 to 140), your Internet Box regularly scans frequencies that are also used for other applications, such as weather radar.

  • Page 83: Basic

    3.7.1 Basic Objective: This menu is used to configure the basic parameters of your wireless network (WLAN) 802.11. • In the Wi-Fi xGHz menu, select Basic. The following screen opens: Page 83 Sunrise Internet Box User Manual...
  • Page 84 When this box is checked, the wireless network is visible by all devices. Visible This is the radio channel used by the Sunrise Internet Box and its Wi-Fi clients to communicate with each other. This channel must be the same for the Sunrise Internet Box and all of its Wi-Fi clients.

  • Page 85: Security

    Note: You may display your password by checking the Show Password box. a. This security mode enables all users of the Wi-Fi network to authenticate themselves with the gate- way. No restrictions concerning security are requested. Page 85 Sunrise Internet Box User Manual...

  • Page 86: Wps

    To connect a device by using the WPS Push Button. Press on Wi-Fi-Protected setup button on the Interface (or hold down Push button (more than 5s) the Wi-Fi button on the top of the Sunrise internet Box), then on the WPS button of your device. Page 86...

  • Page 87: Statistics

    3.7.4 Statistics Objective: This menu is used to display all the Wi-Fi statistics of the wireless network. • In the Wi-Fi xGHz menu, select Stats. The following screen opens: Page 87 Sunrise Internet Box User Manual...

  • Page 88: Mac Filter

    3.7.5 Mac Filter Objective: This menu is used to enable or deny access of devices to the wireless network of the Sunrise Internet Box based on their MAC addresses. • In the Wi-Fi xGHz menu, select Mac Filter. The following screen opens: Select the MAC filtering mode: a) If you choose “Allow all”: No filtering will be applied.

  • Page 89: Wireless Environment

    Depending on the configuration in progress, the button Go to Wi-Fi 5 GHz or Go to Wi-Fi 2.4 GHz appears on the page. This button allows you to quickly switch between Wi-Fi 5 GHz mode and Wi-Fi 2.4 GHz mode. Page 89 Sunrise Internet Box User Manual...

  • Page 90: Wi-Fi Scheduling

    • Enable the Wi-Fi scheduling feature by pressing the button for “ON”. • Configure the time restriction for each day of the week. • Click on the Apply button to save the configuration. Page 90 Sunrise Internet Box User Manual...

  • Page 91: Voice Service

    Telephone Matrix Objective: Your Sunrise Internet Box can support up to 5 voice phone lines (5 SIP accounts) provided by Sunrise. Each phone set connected to your Sunrise Internet Box (either DECT handset or phone set connected to TEL1 or TEL2 connector) can be associated with one or more phone lines.
  • Page 92 Click on the Expert Mode in the Top Menu to activate the Expert Mode for calling. • Click on the button to access the Voice ports, then select Call Settings and click on Call Forwarding. The following screen opens: Page 92 Sunrise Internet Box User Manual...
  • Page 93 Enter the number of seconds after which incoming calls should be forwarded with no answer. Enable Click ON/OFF to enable / disable the rule. Add: to add a rule : to remove a rule Action : to edit a rule Page 93 Sunrise Internet Box User Manual...
  • Page 94 Call Blocking Objective: This menu is used to block incoming calls to your Sunrise Internet Box. • Click on the Expert Mode in the Top Menu to activate the Expert Mode for calling. • Click on the button to access the Voice ports, then select Call Settings and click on Call Blocking.
  • Page 95 Note The amount of numbers that can be blocked depends on the length of these numbers. As an example, it is possible to block up to 20 numbers with 10 digits each. Page 95 Sunrise Internet Box User Manual...

  • Page 96: Line Settings

    3.8.2 Line settings Objective: This menu displays information about your phone line and shows the Call History. • In the Voice Port map, click on the phone line to check. Page 96 Sunrise Internet Box User Manual...
  • Page 97 The call history list shows all the events that occurred on the current Call History line (incoming calls, missed calls, outgoing calls). Refresh Click on the button to update the list. Clear history Click on the button to delete all events in the list. Page 97 Sunrise Internet Box User Manual...

  • Page 98: Dect Settings

    3.8.3 DECT settings Objective: The Sunrise Internet Box has an integrated DECT base that allows pairing of up to 5 handsets. 3.8.3.1 Basic Objective: This menu lets you display the basic function of your DECT base. • Click on the button to access the DECT settings, then select Basic.
  • Page 99 Enable DECT : DECT on. : DECT off. Note: The steady "DECT" LED on the front of the Sunrise Internet Box shows that the wireless network (Wi-Fi) is activated. Status of the DECT connection. Status Below, the number of connected handsets is displayed.
  • Page 100 Field Meaning/Action Clock Mastered Turning Clock Mastered ON will allow the DECT handset to control clock settings. Leaving it OFF will allow the Sunrise Internet Box control the handset clock. Description Name of the embedded DECT Base Station. Firmware Version: Firmware version of the DECT Base Station.

  • Page 101: Dect Setup

    This chapter deals with the description and setting up the DECT (Digital Enhanced Cordless Telephone) Voice High definition for use. Your Sunrise Internet Box has an integrated DECT wireless digital base, which allows you to access the calling services of your Sunrise Internet Box. The DECT telephone is compatible with the "Voice High Definition"...

  • Page 102: Figure 3.2 - Xdsl Line / Telephone Set / Power Supply Connection (Total Local Loop Unbundling)

    Total local loop unbundling Figure 3.2 - xDSL line / telephone set / Power Supply Connection (Total local loop unbundling) Page 102 Sunrise Internet Box User Manual...
  • Page 103 Search for the Pairing mode in the settings of your DECT handset and enable pairing mode there as well. Note: You must enable pairing mode on your Sunrise Internet Box and the DECT handset within less than 2 min. Otherwise, pairing will fail and you will have to re-start pairing again.

  • Page 104: Dect Handset Settings

    3.8.4.3 Operation You have finished connecting the DECT. To configure SIP calling on your Sunrise Internet Box with embedded DECT, refer to the following Section. 3.8.5 DECT Handset settings 3.8.5.1 DECT Handset Objective: This menu lets you display basic information about the selected handset.
  • Page 105 In the Voice Ports map, select the DECT network map handset to configure. • Click on Advanced. The following screen opens Field Meaning/Action International Portable Equipment Identity (IPEI). The identification IPEI number of your handset. Standard Name of standard used. Page 105 Sunrise Internet Box User Manual...

  • Page 106: Calling Operations

    The operations described in this Section may also be performed from the phone menu. 3.8.6.1 Internal calls You can make internal calls between the phones registered on your Sunrise Internet Box. To make an internal call, use the following table: To call Action FXS1 Enter "**1"...
  • Page 107 #21# Call Forward Unconditional (all calls) deactivation *67*<targetNumber># Call Forward On Busy activation #67# Call Forward On Busy deactivation *61*<targetNumber># Call Forward On No Answer activation #61# Call Forward On No Answer deactivation Page 107 Sunrise Internet Box User Manual...

  • Page 108: Dect Scheduling

    3.8.7 DECT Scheduling Object: This menu is used to manage DECT scheduling in order to schedule the powering off and on of the DECT interface of the Sunrise Internet Box. • In the DECT menu, select Scheduling. The following screen opens: To set a schedule for your DECT interface, proceed as follows: •...

  • Page 109: Dect Eco Mode

    This menu is used to manage DECT power consumption and radio emissions of your Sunrise Internet Box. Select the Eco mode for the DECT devices paired with the Sunrise Internet Box and present in the Telephone Matrix. In this case, power consumption and radio emissions are reduced.

  • Page 110: Busy On Busy

    3.8.9 Busy on Busy Objective: This Section explains how to enable the Busy on Busy feature on a Sunrise telephone line (SIP account). The end user can enable the Busy on Busy feature on each of their active lines. When the feature is enabled, the caller will hear a busy tone instead of a ringing tone when a call is already conducted on that line.

  • Page 111: Usb Service

    3.9 USB service This field only appears when one USB drive is connected to the Sunrise Internet Box. 3.9.1 USB device 3.9.1.1 Device Info Objective: This menu provides some information about the USB devices connected to the Sunrise Internet Box.

  • Page 112: Printer Sharing

    LAN PC. Introduction: Print sharing is available on the Sunrise Internet Box. It is based on the IPPrint protocol. All printers should be compatible as long as their drivers are available and installed on the LAN PC. •...
  • Page 113 If your page was successfully printed, you are now ready in this second step to connect the Printer to the Sunrise Internet Box. • Connect the USB cable from the Printer to one of the USB ports on your Sunrise Internet Box. • Make sure the Printer is powered on.
  • Page 114 • Click on “The printer that I want isn’t listed.” The following screen opens: Page 114 Sunrise Internet Box User Manual...
  • Page 115 • Click on “Select a shared printer by name” and enter the following value. http://192.168.1.1:631/Printers • Click on the “Next” button. The following screen opens: Page 115 Sunrise Internet Box User Manual...
  • Page 116 The following screen opens: • Click on the “Next” button. The following screen appears. You can print a test page and click on the “Finish” button. You are now ready to use your Printer. Page 116 Sunrise Internet Box User Manual...

  • Page 117: Services

    /answering machines). The language for the answering machine will be the same language as the one chosen on the welcome screen of the Sunrise Internet Box. The principle is as follows When a call is transferred to the voice mailbox for the line, the caller will hear a greeting message, depending on the situation and the configuration.
  • Page 118 (FXS or DECT) attached to the line concerned. 3.10.1.2 Answering machine settings Objective: This menu is used to set up the settings for each of the answering machines. Page 118 Sunrise Internet Box User Manual...
  • Page 119 Note To create a customized greeting through the Sunrise Internet Box interface: You can upload an audio file by clicking on “Custom” in the greeting only mode (permitted format is: Wav, Mono, 8 bits by sample, frequency of 8000).
  • Page 120 Select the protocol you want to use (SSL / SMTP / Cyphered) Login Enter a login here Protocol Select the protocol you want to use (SSL / SMTP / Cyphered) Note You must enter your email address in the “Mailbox settings” menu. Page 120 Sunrise Internet Box User Manual...

  • Page 121: Phonebook

    3.10.2 Phonebook 3.10.2.1 Contacts Objective: You can create a phonebook in your Sunrise Internet Box and share it with all connected phones. You can create your contacts or import them from external sources (file or web server). • To access the phonebook, click on Phonebook from the welcome screen.
  • Page 122 This menu shows the list of: • missed calls • incoming calls • outgoing calls • To access the call log, click on Phonebook from the welcome screen. Then select Call log. The following screen opens. Page 122 Sunrise Internet Box User Manual...
  • Page 123 This field displays the number or the name of the caller, depending on Number the information provided by the network. Date Date of the event. Hour Time of the event. Duration Duration of the call. Press on to call this number back. Call Page 123 Sunrise Internet Box User Manual...

  • Page 124: My Cloud

    Click on the Login button. Note The account must have been created before doing this step. • The authentication Dropbox screen opens. Enter your login (e-mail) and password then click on the Connect button. Page 124 Sunrise Internet Box User Manual...
  • Page 125 The following message appears. You must authorize access to files and folders in your service cloud by clicking on the Authorizer [Autoriser] button. • To continue, you must allow a connection to your Sunrise Internet Box ffrom your browser by adding an exception for this URL. Page 125...
  • Page 126 • Your Sunrise Internet Box is now connected to your Cloud service. You can now move files between the local storage devices and the Cloud. Page 126 Sunrise Internet Box User Manual...

  • Page 127: Internet Access Service

    4 Internet access service Your Sunrise Internet Box has been designed to enable you to access the Internet as easily as possible. Most of the Sunrise Internet Box's parameters are already set: • It is configured by default as a DHCP server.

  • Page 128: Fiber Mode

    You connect your Sunrise Internet Box to an external fiber network using the SFP port. To do this, you must plug an SFP module (not provided with the Sunrise Internet Box) into the SFP port of the Sunrise Internet Box. This optical interface allows you to share your connection to the Internet between all the computers on the LAN (Local Area Network) or WLAN (Wireless Local Area Network).
  • Page 129 Carry out the connection as shown in the figure below. Page 129 Sunrise Internet Box User Manual...

  • Page 130: Connection Of Your Sunrise Internet Box Using Sfp Port (Optional)

    5.2 Connection of your Sunrise Internet Box using SFP port (optional) Insert the SFP module into the SFP port and carry out the connection as shown in the figure below. Page 130 Sunrise Internet Box User Manual...

  • Page 131: Annex A - Troubleshooting

    Front panel LEDs § A.3 • The "Diagnostics" tool § A.4 • Interpreting the lights § A.5 • Re-initializing your Sunrise Internet Box § A.6 • Resetting to the factory configuration § A.7 Sunrise Internet Box User Manual Page 131...
  • Page 132 Click on the Spotlight Search Icon at the top left of your screen Type “System Preferences” and click on the resulting entry In the new “System Preferences” window, click on the “Network” icon: Page 132 Sunrise Internet Box User Manual...
  • Page 133 Mac OS® X operating system versions may be slightly different. Many sources of information are available to help you identify and resolve issues you may experience: • the LEDs on the front panel of the Sunrise Internet Box. • the graphical User Interface (http://192.168.1.1).
  • Page 134 A.3 Front panel LEDs Note When the Sunrise Internet Box is switched on, the LED on the front panel is white. Status Meaning Steady DSL Up / Fiber (SFP or WAN) mode activated. • Blinking DSL signal found / synchronization in progress.
  • Page 135 If none of the above helps you solve the problem, and you are still having trouble connecting to the Internet, we recommend that you restart your Sunrise Internet Box (see § A.6) and possibly reset it to the factory configuration (see § A.7). You will then need to re-configure your Sunrise Internet Box as a first-time setup.
  • Page 136 Finally, check with your ISP that the DSL service is available on your telephone line. A.5.2 "Wi-Fi" LED off If this LED is off, this indicates that the WLAN interface of the Sunrise Internet Box is not active. To activate the wireless network, access the graphical User Interface (http://192.168.1.1) and check the box "Enable Wireless"...
  • Page 137 To restart your Sunrise Internet Box, use one of the following methods: • Press the Power button located on the left panel of the Sunrise Internet Box. Press it again to switch it back on. • Click on the Reboot action on the Maintenance menu.
  • Page 138 A.7 Resetting factory configuration If you lose your password or if, after having entered new parameters in your Sunrise Internet Box, you cannot access the Internet nor the HTTP configuration tool, you can restore the normal operation with the "factory" parameters via the Restore Default procedure.

  • Page 139: Annex B - Warnings For Safety

    Annex B - Safety warnings Sunrise Internet Box User Manual Page 139...
  • Page 140 B.1 Safety warnings The Sunrise Internet Box complies with the EN 60950 Ed December 2001 standard. The safety levels under this standard are as follows: B.1.1 Safety levels based on the case Connectors Position Safety level Adaptor Primary Power Supply port...
  • Page 141 European Parliament and Council to reduce electromagnetic interference and protect the health and safety of users. The product named Sunrise Internet Box can be operated in the European Union without restrictions indoor but cannot be operated in France in the entire band until further notice.

  • Page 142: Annex C - Environment

    Annex C - Environment Page 142 Sunrise Internet Box User Manual...
  • Page 143 •At the collection points that are available locally (drop-off center, selective collection, etc.). In this way, you can participate in the re-use and upgrading of Electrical Electronic Equipment Waste, which can have an effect on the environment and health. Page 143 Sunrise Internet Box User Manual...

  • Page 144: Annex D - Technicalfeatures

    Annex D - Technical features Page 144 Sunrise Internet Box User Manual...
  • Page 145 • 24.5 Mbit/s transmission rate Latency • Simple (Fast or interleaved) TX power • 12.5 dB Access impedance • 100 Ohms Range • According to standard G.992.1 table Annex Connection technology • RJ11 Page 145 Sunrise Internet Box User Manual...
  • Page 146 • 10 Mbit/s, 100 Mbit/s or 1Gbit/s, self-configurable • Half / Full Duplex Standard • IEEE 802.3 Connection technology • RJ45 • MDI or MDI-x self-detecting port type • Crossed or straight cord Page 146 Sunrise Internet Box User Manual...
  • Page 147 Europlug (type C plug) Connection technology • Use Connection technology Cord 2 m + jack diam. 3.5 mm DC Power Supply Input of Sunrise Internet Box • Input voltage 11 V - 13 V • Connection technology Miniature jack fixed connector diam. 3.5 mm...
  • Page 148 Harmonic currents EN 61000-3-2 • Flicker and fluctuations EN 61000-3-3 of voltage • Immunity EN 55024 Radio part for ISM band at 2.4 GHz • Transmission 802.11n ETR 300 328-2 Ed. July 2000 Page 148 Sunrise Internet Box User Manual...
  • Page 149 Configuration • HTTP LAN or WAN port (with specific option) • Management From ETH and WAN (with specific option) • Downloading of version Client by http mode • TR69 Via a ACS server Page 149 Sunrise Internet Box User Manual...

  • Page 150: Annex E - Glossary

    Annex E - Glossary Glossary. Access Configuration List Auto Configuration Server ADSL Asynchronous Digital Subscriber Line Access Point Address Resolution Protocol Continuity Check Complimentary Code Keying CHAP Challenge Handshake Authentication Protocol Command Line Interface Customer Premises Equipment Clear To Send DBPSK Demodulator Baseband Phase Shift Keying DHCP...
  • Page 151 IMAP Internet Message Access Protocol Internet Protocol ISDN Integrated Service Digital Network Internet Service Provider L2TP Layer 2 Tunneling Protocol Local Area Network Link Control Protocol Logical Link Control Medium Access Control Media Dependent Interface MAC Encapsulation Routing Maximum Transfer Unit NAPT Network Address Port Translation Network Address Translation...
  • Page 152 Routing Information Protocol RTCP Real-Time Control Protocol Real-time Transport Protocol Sustained Cell Rate SMTP Simple Mail Transfer Protocol SNDCP Sub Network Dependent Convergence Protocol SNAP Sub Network Attachment Point SNMP Simple Network Management Protocol SOAP Simple Object Access Protocol SSID Service Set IDentifier Set Top Box Transmission Control Protocol...
  • Page 153 Annex F - Connector Technology...
  • Page 154 F.1 Pinouts of the LINE connector The equipment is connected to xDSL using a RJ11 fixed connector (6 pins). Contact N° Signal Meaning LINE-A Line A signal LINE-B Line B signal Not connected Not connected Not connected Not connected...
  • Page 155 F.2 Pinouts of the PWR connector The power supply unit is connected to the equipment using the miniature fixed connector of the case. Contact N° Signal Meaning Interior +12 V Connection DC "+" Exterior Ground Connection DC "-"...
  • Page 156 F.3 Pinouts of the PORT1, PORT2, PORT3, PORT4 and WAN connectors The Ethernet interface is connected to the equipment using a RJ45 fixed connector (8 pins). Contact No Signal Meaning TXD+ (+) Emission to terminal TXD- (-) Emission to terminal RXD+ (+) Reception of terminal Not connected...

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