Snom D765 User Manual
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Snom D765 User Manual

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  • Page 1 User Manual IP Phone D765 | snom 760 http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 2: Table Of Contents

    Context-sensitive, programmable function keys ............22 Navigation, confirmation, and cancel keys ..............22 Preprogrammed, variably programmable function keys ..........23 Audio Control Keys ......................23 Alphanumeric Keypad ......................24 Input modes and navigation .................. 24 Entering numerals, letters, special characters, and symbols ......24 http://arttel.ru/shop/ip-telefony/snom-d765...
  • Page 3 Adding new entry ....................39 Editing an entry ....................... 40 Deleting entry on web interface ................42 Dialing from phone directory ................... 42 Deleting whole directory ....................42 Importing/Exporting Directory ..................42 External directories ........................43 LDAP ............................ 43 Contacts ..........................43 http://arttel.ru/shop/ip-telefony/snom-d765...
  • Page 4 Dropping a participant ................... 52 Adding a participant ....................52 Putting the conference on hold ................53 Terminating the conference .................. 53 Transferring calls ........................ 53 Attended transfer ....................53 Blind transfer ......................53 Call waiting .......................... 54 Terminating calls ........................54 http://arttel.ru/shop/ip-telefony/snom-d765...
  • Page 5 Turning on forwarding of all calls with a programmable function key ..57 Turning off call forwarding ....................57 Configuring the function keys ..................58 Function keys on snom phones ................... 58 Programming the function keys .................... 59 Example 1, Extension monitoring and call pick-up ............. 60 Example 2, Monitoring calls on-screen ................
  • Page 6 Appendix 4 - Wall Mounting ....................85 Appendix 5 - Programmable Functions ................. 86 Programmable Functions ....................... 86 Key Events ..........................90 Appendix 6 - Bluetooth Module (D765 only) ............... 92 Pairing ............................92 Unpairing ........................... 93 Disconnecting a Paired Headset ..................93 Reconnecting a Paired Headset ..................

  • Page 7: Copyright, Trademarks, Gpl, Legal Disclaimers

    provisions.

  • Page 8: Important Information

    Follow the instructions in this manual and other applicable documentation of the device. • If the phone is not supplied with power via an Ethernet cable, use only a power adapter expressly recommended by snom technology. Other power supplies may damage or destroy the phone, affect its behavior, or induce noise. •...

  • Page 9: Standards Conformance

    2 x RJ 45 (Ethernet): 1 x LAN, 1 x PC ¸ 2 x 4P4C (handset, optional headset) ¸ USB port: D765 1 x type A, USB 2.0; snom 760 2 x type A, USB 2.0 ¸ 1 proprietary snom connector for EHS Advanced ¸...
  • Page 10 http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 11: Notational Conventions

    D765 | snom 760 User Manual Notational Conventions Press the cancel key briefly to return to previous screens one screen at a > time; press the key for 3 seconds to return to the idle screen. Example 2: Web interface > Advanced > Behavior > Phone Behavior > Number Guessing >...

  • Page 12: Setting Up The Phone

    http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 13: Rotating The Tab Of The Cradle

    D765 | snom 760 User Manual Setting up the Phone 3. Plug the short end of the handset cord into the connector on the handset. 4. Place the phone on an even, horizontal surface. otating the tab of the cradle The phone is delivered with the tab level with the inner edge of the cradle.

  • Page 14: Connecting The Phone

    http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 15: Connecting A Headset

    You need a Bluetooth adapter to use a Bluetooth headset with your phone. Insert the adapter into one of the two USB ports of the phone. See also the Quick Start Guides of the snom USB BT and the snom HS BT or the manual of the third-party headset.

  • Page 16: Initializing And Registering The Phone

    For more information, see "Identities/accounts" on page 64. Initialization snom phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize. Note: Normally the initialization is completely automatic, using DHCP. If the phone cannot discover a DHCP server in the subnet, you will be asked: Are you using DHCP?

  • Page 17: What To Do If Initialization And Registration Are Unsuccessful

    http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 18: Correcting The Clock

    Note: A number of IP telephony service providers and a number of SIP PBXs require settings that are different from snom’s standard factory settings. snom’s web page lists numerous providers and PBXs that have been tested for interoperability with our phones and specific settings that may be required.

  • Page 19: Getting To Know Your Phone

    http://arttel.ru/shop/ip-telefony/snom-d765...
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  • Page 21: Led Indicators

    D765 | snom 760 User Manual Getting to Know Your Phone ED indicators Call indicator The bright-red LEDs situated around the upper right corner of the phone indicate incoming, ongoing, held, and missed calls. They will be: • Blinking rapidly when a call is coming in •...

  • Page 22: Hard Keys

    http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 23: Preprogrammed, Variably Programmable Function Keys

    D765 | snom 760 User Manual Getting to Know Your Phone Preprogrammed, variably programmable function keys The factory settings for these keys are printed on the phone's casing. Other functionalities can be programmed onto them. See "Configuring the function keys" on page 58 for more information.

  • Page 24: Alphanumeric Keypad

    D765 | snom 760 User Manual Getting to Know Your Phone Toggling between headset and handset modes. Note: Handset mode overrides headset mode. When the handset is picked up, the LED of the headset key will turn off, indicating that you can now use only the handset for the call.

  • Page 25: Display Layout

    D765 | snom 760 User Manual Getting to Know Your Phone Letters with accents and umlauts. When in input modes small and capital letters, press the alphanumeric key with the basic form of the respective letter as many times as necessary. Pause briefly after each letter.
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  • Page 27: When The Phone Is Active

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  • Page 28: Phone Settings

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  • Page 29: Settings

    D765 | snom 760 User Manual Getting to Know Your Phone The submenus and the settings shaded black and gray are not available when the phone is running in user mode. The factory setting is administrator mode. For more information on user/administrator modes, see "User mode/administrator mode"...
  • Page 30 D765 | snom 760 User Manual Getting to Know Your Phone Adjusting the display settings on the connected expansion modules The intensity of the backlight on the displays can be adjusted separately for the phone and the connected expansion modules, both for the times when the phone is active and when the phone is idle.

  • Page 31: The Phone's Web Interface

    Accep http://arttel.ru Ending Briefly Adjust D765 | snom 760 User Manual Getting to Know Your Phone On the symbo setting The phone's web interface when Fig. 7 Opening the web interface: See page 32. On the audio active Firmware versions below 8.7.4...

  • Page 32: Opening The Web Interface

    D765 | snom 760 User Manual Getting to Know Your Phone Firmware versions 8.7.4 and higher When you register the first account during the initialization of the phone, your SIP user name and password will be registered as the HTTP user name and password. If you wish to change them later, you can do so on the phone's web interface >...

  • Page 33: How The Web Interface Works

    D765 | snom 760 User Manual Getting to Know Your Phone How the web interface works The vertical menu on the left side of the window is always the same, no matter which window happens to be open at the time. Available menu items depend on whether the phone is running in user or administrator mode.

  • Page 34: User Mode/Administrator Mode

    Getting to Know Your Phone ser mode/administrator mode snom phones can be operated in administrator or user mode. In administrator mode, all settings are accessible and can be modified; in user mode, a number of settings are not accessible. The factory default is administrator mode.
  • Page 35 D765 | snom 760 User Manual Getting to Know Your Phone • If a window contains several pages, click on the tab at the top to open the page. The font weight of the characters on the tab of the visible page is bold.

  • Page 36: Directories

    D765 | snom 760 User Manual Directories irectories irectory The directory is the built-in directory of the phone. It can hold 1000 entries. Entries can be added and edited on the phone and on the web interface. Any changes you make on the web interface will not take effect until you click on "Save" or on "Apply"...

  • Page 37: Contact Types

    D765 | snom 760 User Manual Directories Contact Types VIP: Calls from numbers with this contact type will ring on your phone even when DND mode is active. You can assign a ringtone to this contact type. If your VIP is also assigned to a group (see below) and if that group has a distinct ringtone, the ringtone assigned to the group will be played.

  • Page 38: Adding/Editing Entries On The Phone

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  • Page 39: Editing Existing Entry

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  • Page 40: Editing An Entry

    D765 | snom 760 User Manual Directories Calls from entries on the "VIP" list will always ring on the phone, even when the phone is in a call or in DND mode. Note: You can assign a distinct ringtone to the contact type "VIP": Preferences >...
  • Page 41 D765 | snom 760 User Manual Directories If there is more than one number associated with a name: ¸ Click on in the name's line if you wish to edit/add the first or last name of the date of birth and the data in the blue area applicable to the master record.

  • Page 42: Deleting Entry On Web Interface

    D765 | snom 760 User Manual Directories Deleting entry on web interface • Click on in the line of the master record to delete the name and all associated phone numbers. • Click on in the line of a phone number subentry to delete that subentry, but keeping the master record and any other subentries.

  • Page 43: External Directories

    D765 | snom 760 User Manual Directories xternal directories Provided by your network, your VoIP provider, or another external source. LDAP Enter the necessary data received from your administrator, VoIP provider or other external source in the text fields of the phone‘s web interface > Advanced > Network > LDAP and click on "Apply" and "Save".

  • Page 44: Selecting Identity For Current Outgoing Call

    D765 | snom 760 User Manual Using the Phone sing the phone This section describes the functions of the phone with the factory default settings. If your phone was installed and/or set up by someone else, the default settings may have been changed. Please check with that person or company if the phone does not react as described here.
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  • Page 50: Active Calls

    D765 | snom 760 User Manual Using the Phone ctive calls Hold One call on hold Press to put the ongoing call on hold. Held calls are indicated threefold: By the text on the display. ¸ By the slowly blinking line key (green LED).
  • Page 51 http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 52: Conference

    D765 | snom 760 User Manual Using the Phone Conference screen navigation Your input on the phone's keys will affect the caller/callee(s) shown in the contact area of the display. Example: A conference with four participants, including yourself. After you have pressed start the conference, the phone numbers of the other three participants are shown on-screen (Fig.

  • Page 53: Transferring Calls

    D765 | snom 760 User Manual Using the Phone 2. Press to restart the conference with the additional participant. • Calling a new participant: 1. Press to put the conference on hold. 2. Dial the number of the new participant.

  • Page 54: Missed Calls

    http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 55: Automatically

    D765 | snom 760 User Manual Using the Phone • Reject it. Press . The caller will hear a busy signal. ¸ Pressing for two seconds will also place the caller on the Deny list of the phone's directory ¸...

  • Page 56: Call Forwarding

    http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 57: Turning On Forwarding Of All Calls With A Programmable Function Key

    http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 58: Configuring The Function Keys

    "hard keys" whose default function is printed on the casing.

  • Page 59: Programming The Function Keys

    D765 | snom 760 User Manual Configuring the Function Keys • Context-sensitive, programmable function keys. For the default settings , see "At a glance" on page 19. You can select a different key event to be available on each respective key when the phone is in idle mode.

  • Page 60: Example 1, Extension Monitoring And Call Pick-Up

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  • Page 61: Example 2, Monitoring Calls On-Screen

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  • Page 62: Example 3, Speed Dialing

    D765 | snom 760 User Manual Configuring the Function Keys Example 3, Speed dialing Besides using the "Speed Dial" page on the web interface to program speed dial numbers, you can also put the functionality on the freely programmable function keys with LEDs. In our example, key P6 will be used.

  • Page 63: Example 4, Turning Forwarding Of All Calls On And Off

    D765 | snom 760 User Manual Configuring the Function Keys Example 4, Turning forwarding of all calls on and off The functionality "Forward all" redirects all incoming calls to another phone or a mailbox. It is possible to configure the settings on the phone and on the web interface. If you need to turn this function on and off frequently and/or regularly, you may want to be able to do so with the touch of just one key instead of going through the menu every time.

  • Page 64: Customizing The Phone Settings

    If you want more information on a web interface setting, click on the radio button with the question mark that you see to the right of each item. It links to a page on snom’s Wiki with detailed information about that particular item.
  • Page 65 D765 | snom 760 User Manual Customizing the Phone Settings On the web interface Open the web interface and click on an identity in the menu on the left. The configuration window for that identity will open; it contains four tabs, with the left one, Login, visible in the front. To view SIP, NAT, and RTP pages, click on the respective tab;...

  • Page 66: Editing An Existing Identity/Account

    D765 | snom 760 User Manual Customizing the Phone Settings Editing an existing identity/account On the phone You can edit the account/number and the registrar only: 1. Press > 3 Identity > 3 Edit User. 2. Press to scroll down.

  • Page 67: Date And Time Formats

    D765 | snom 760 User Manual Customizing the Phone Settings • On the web interface (the ringtones will be played by the phone): Configuration Identity (1-12) > Login. Click on "Play Ringer" to play the currently selected ringer. ¸...

  • Page 68: Time Zone

    http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 69: Language Settings Of Phone And Web Interface

    D765 | snom 760 User Manual Customizing the Phone Settings anguage settings of phone and web interface The language used on the phone can be changed on the phone as well as on the web interface. The language used on the web interface can be changed on the web interface only.

  • Page 70: Emergency Numbers

    D765 | snom 760 User Manual Customizing the Phone Settings mergency numbers These are numbers that can be dialed even when the keyboard is locked. They must be set beforehand on the web interface. 1. Open Preferences > Lock Keyboard > Emergency Numbers (space separated).
  • Page 71 D765 | snom 760 User Manual Customizing the Phone Settings Setting forwarding numbers • Forwarding all incoming calls: 1. Open Preferences > Call Forwarding > Always. 2. Type the phone number in the "Target" text field. Type each number the way it needs to be dialed by the phone, without spaces or punctuation between the digits.

  • Page 72: Call Completion

    Customizing the Phone Settings all completion On snom phones call completion means that when a called number is busy or not available, your phone will call you back as soon as the dialed number is not busy anymore or available again. The factory default setting is "off".

  • Page 73: Hiding My Caller Id

    D765 | snom 760 User Manual Customizing the Phone Settings iding my caller ID With this setting your phone number will not be transmitted to any phones you call. Please note that your call may not be accepted if the other phone is set to reject anonymous calls (see next item).

  • Page 74: Speed Dial

    D765 | snom 760 User Manual Customizing the Phone Settings peed dial You can use the numbers 0 to 30 and the special characters # and * to speed dial frequently and/or long numbers without having to enter the complete phone number. The numbers must be set on the phone's web interface first:...

  • Page 75: Software Update

    D765 | snom 760 User Manual Software Update oftware update anual update 1. Open snom’s web page at www.snom.com. 2. Click on Support > Download > Firmware. 3. Click on the phone to be updated. 4. Click on the firmware version currently running on your phone.

  • Page 76: Troubleshooting

    D765 | snom 760 User Manual Troubleshooting roubleshooting eboot 1. Press 2. Press 5 Maintenance. 3. Press 3 Reboot. 4. When asked whether to "Reboot?", press 5. Wait for the idle screen to reappear. ard reboot Disconnect the power, wait for a few seconds, and reconnect. Wait for the idle screen to reappear.

  • Page 77: Contacting Snom Support

    6. You will receive an automatic email. Click on the link to activate your account. 7. You will receive a second email containing your account name, email address, and password. You can now submit tickets requesting support to snom Support. Submitting a ticket 1.

  • Page 78: Traces

    Make sure to delete private and/or security-relevant information like the MAC address, public IP address, etc. races snom Support may ask you to submit a SIP Trace and/or a PCAP Trace to help them analyze your problem. Performing a SIP Trace 1.

  • Page 79: Appendix 1 - Display Symbols

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  • Page 81: Display Indications

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  • Page 83: Appendix 2 - Status Messages

    The number of calls you missed since the last time you checked the list of missed calls or turned off the missed call indication The function key symbol will be blinking ² The message cannot be deleted from the "Status Info" screen http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 84: Appendix 3 - Labeling Function Keys P5-P16

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  • Page 85: Appendix 4 - Wall Mounting

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  • Page 86: Appendix 5 - Programmable Functions

    These functionalities depend on your PBX; for more information, please check snom's interoperability page and the PBX manual. With Asterisk, generally use this feature rather than extension.
  • Page 87 These functionalities depend on your PBX; for more information, please check snom's interoperability page and the PBX manual. With Asterisk, generally use BLF rather than this function.
  • Page 88 This key type makes it possible to monitor whether a shared line is busy (the LED is lit) or not (the LED is off). The URI of the shared line is set under "Number". http://arttel.ru/shop/ip-telefony/snom-d765...
  • Page 89 Xml Definition Copy the XML sub tag of the action(s) you want the key to perform into the text field. The currently available settings can be found here: http://wiki.snom.com/Features/ Mass_Deployment/Setting_Files/XML/XmlSubTags. http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 90: Key Events

    FW versions lower than 8: Phone's IP address, MAC address, and firmware version. FW 8 and higher: Phone's IP address and the URI to snom Wiki. IP address, MAC address, and firmware version can be found in Settings > 6 Information >...
  • Page 91 Transfering the active call or an incoming call that you do not want to pick up. See the article Transfering calls in the chapter Using the phone. Pressing the key will put the "Enter number" screen on the display. Enter the number and press to complete the transfer. http://arttel.ru/shop/ip-telefony/snom-d765...

  • Page 92: Pairing

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  • Page 93: Unpairing

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  • Page 94: Using A Bluetooth Headset With The Snom Phone

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  • Page 95: Appendix 6 - Bluetooth Module (D765 Only)

    Appendix 6 - Bluetooth Module (D765 only) Making Calls in Headset BT Mode Bluetooth headsets do not support off-hook on idle. Therefore the voice dialing function on the headset must be activated for dialing, except for tone schemes using local DTMF tones, like the USA.

  • Page 96: Muting The Microphone

    Appendix 6 - Bluetooth Module (D765 only) Fig. 8 On the headset Use the volume key(s) on the headset to adjust the volume immediately. When headset BT mode is the active audio mode on the phone, the new volume setting will also be transmitted to the phone and saved.

  • Page 97: Appendix 7 - Gnu General Public License

    (or else, saying that you provide a warranty) terms so they know their rights. and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: http://arttel.ru/shop/ip-telefony/snom-d765...
  • Page 98 11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, have not signed it. However, nothing else grants you permission to THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT modify or distribute the Program or its derivative works. These actions http://arttel.ru/shop/ip-telefony/snom-d765...
  • Page 99 If requested by you, the complete corresponding source code of the STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR Software can be sent by snom technology AG on a standard data OTHER PARTIES PROVIDE THE PROGRAM „AS IS"WITHOUT storage medium against the reimbursement of the manufacturing costs WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, of EUR 5.- per unit.
  • Page 100 Tel. +886 2 8751 1120 Fax +44 169 348 7509 Fax +886 2 8751 1130 o ce.uk@snom.com o ce.tw@snom.com Your specialist retailer - Ihr Fachhändler - Votre distributeur - Su distribuidor - Il tuo rivenditore: © 2015 snom technology AG v1.05 http://arttel.ru/shop/ip-telefony/snom-d765...

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