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SM-G570M
SM-G570M/DS
SM-G610M
SM-G610M/DS
User Manual
English (LTN). 08/2017. Rev.1.0
www.samsung.com

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Table of Contents
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Summary of Contents for Samsung SM-G610M

  • Page 1 SM-G570M SM-G570M/DS SM-G610M SM-G610M/DS User Manual English (LTN). 08/2017. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Device layout Internet Battery Email SIM or USIM card (nano-SIM card) Camera Memory card (microSD card) Gallery Turning the device on and off Samsung Notes Understanding the screen Calendar Notification panel S Health Entering text Voice Recorder Screen capture My Files...
  • Page 3 Table of Contents Settings Introduction Connections 100 Sounds and vibration 101 Notifications 101 Display 103 Wallpapers and themes 103 Advanced features 105 Device maintenance 109 Apps 109 Lock screen and security 113 Cloud and accounts 115 Google 115 Accessibility 116 General management 117 Software update 117 User manual 117 About phone...
  • Page 4: Basics

    • S amsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • S amsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software.
  • Page 5 • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Center. For user-installed apps, contact service providers.
  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Center. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
  • Page 9: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10: Device Layout

    Basics Device layout Front camera Proximity sensor Flash Speaker Speaker Power key Touchscreen Home key (Fingerprint recognition sensor) Recents key Back key Microphone Headset jack Multipurpose jack GPS antenna Flash Rear camera Volume key SIM card tray Single SIM models: Memory card tray Main antenna Dual SIM models:...
  • Page 11 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 12: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 13 Basics Viewing the estimated charging time While charging, launch the Settings app and tap Device maintenance → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The estimated charging time may not be displayed when you charge the device in very cold or very hot conditions.
  • Page 14: Power Saving Mode

    • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Center.
  • Page 15: Sim Or Usim Card (Nano-Sim Card)

    SIM cards are inserted in the device than when one SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 16 Basics ► Dual SIM models: – SIM card tray 1: – SIM card tray 2:...
  • Page 17 Basics Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the SIM card tray gently from the SIM card tray slot. ►...
  • Page 18 Basics Remove the SIM or USIM card. ► Single SIM models: ► Dual SIM models: SIM card tray 1: SIM card tray 2:...
  • Page 19 Basics Insert the SIM card tray back into the SIM card tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
  • Page 20: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 21: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 22: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device maintenance → Storage → → Storage settings →...
  • Page 23: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 24 Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.
  • Page 25 Basics Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 26 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 27 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key. Home screen Apps screen Moving items...
  • Page 28 Basics Creating folders Create folders and gather similar applications to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.
  • Page 29 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 30 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 31 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power key or the Home key and swipe in any direction. Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security →...
  • Page 32: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 33 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
  • Page 34: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 35 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Change the voice input settings. Start or pause entering text by voice.
  • Page 36: Screen Capture

    Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.
  • Page 37: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.
  • Page 38: Transferring Data From Your Previous Device

    Transferring data via Smart Switch You can transfer data from a previous device to your device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • M obile version: Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store.
  • Page 39 Basics Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On both devices, download and install Smart Switch from Galaxy Apps or Play Store. Place the devices near each other. Launch Smart Switch on both devices.
  • Page 40: Device

    Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
  • Page 41: Device And Data Management

    Basics Transferring data via Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 42 Wi-Fi network. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.
  • Page 43 Launch the Settings app and tap Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, then tap BACK UP NOW.
  • Page 44: Sharing Features

    You can also use the following options: • L ink Sharing: Upload content to the Samsung storage server and share the link and the access code with others, even if they are not saved in your contacts list. To use this feature, your phone number must be verified.
  • Page 45: Emergency Mode

    Basics Follow the on-screen instructions to share the image with others. When the image is sent to the recipients’ devices, a notification will appear on their devices. Tap the notification to view or download the image. Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted.
  • Page 46: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 47: Managing Apps

    Applications Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • S leep: Put apps in sleep mode to save the battery by preventing them from running in the background.
  • Page 48: Phone

    Applications Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.
  • Page 49: Using Speed Dial

    Applications Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
  • Page 50: Receiving Calls

    Applications Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. To create various rejection messages, launch the Phone app, tap →...
  • Page 51 Applications Options during calls During a voice call The following actions are available: The available options may vary depending on the region or service provider. • : Access additional options. • A dd call: Dial a second call. •...
  • Page 52: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app. and select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields.
  • Page 53: Importing Contacts

    Applications Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number and tap ADD TO CONTACTS. If the keypad does not appear on the screen, tap to open the keypad. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.
  • Page 54: Searching For Contacts

    Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts Launch the Contacts app.
  • Page 55 Applications Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T he profile sharing feature may not be available depending on the region or service provider.
  • Page 56: Deleting Contacts

    Applications Merging duplicate contacts When you import contacts from other storages, or sync or move contacts to other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. Launch the Contacts app. Tap →...
  • Page 57: Messages

    Applications Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app. Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list.
  • Page 58: Blocking Unwanted Messages

    Applications Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, enter a message and tap .
  • Page 59: Internet

    Introduction Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently. This app may appear in the Samsung folder depending on the region or service provider. Browsing webpages Open the Samsung folder and launch the Internet app.
  • Page 60 Applications To view the toolbars, drag your finger downwards slightly on the screen. Bookmark the current webpage. Access additional options. Refresh the current webpage. Open the homepage. View your bookmarks, saved webpages, and recent browsing history. Open the browser's tab Move between pages.
  • Page 61: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.
  • Page 62: Camera

    Applications Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 63 Applications Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filters or other effects. Front camera preview Shooting modes Rear camera preview Filter effects Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras.
  • Page 64 Applications Applying filters and other effects On the preview screen, swipe to the left to open the list of filters and other effects. You can apply a unique effect to your photos or videos. After selecting a filter or effect, tap the preview screen and take a photo or record a video. To remove the applied filter or effect, open the filters and effects list and tap No effect.
  • Page 65 Applications Current mode Make faces appear brighter and clearer. Camera settings Preview thumbnail Quick settings Take a photo. Record a video. Switch between the front and rear cameras. Filter effects Shooting modes • T he preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 66: Auto Mode

    Applications Customizing shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. To view the description of each mode, tap → Information. To rearrange modes, tap → Edit, tap and hold a mode icon, and then drag it to a new location.
  • Page 67 Applications Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
  • Page 68 Applications Continuous shot Take a series of photos of moving subjects. On the shooting mode list, tap Continuous shot. Tap and hold to take several photos continuously. HDR (Rich tone) Use HDR mode to capture photos and videos with rich colors and reproduce details even in bright and dark areas.
  • Page 69 Applications Night Take a photo in low-light conditions, without using the flash. On the shooting mode list, tap Night. This feature may not be available depending on the region or service provider. Beauty face Take a photo with lightened skin tone and modified facial features. On the shooting mode list, tap Beauty face.
  • Page 70 Applications Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
  • Page 71 Applications Wide selfie Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Wide selfie.
  • Page 72 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a metering method. This determines how light values are calculated. Center-weighted uses the light in the center portion of the shot to calculate the exposure of the shot.
  • Page 73 Applications FRONT CAMERA • P icture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • V ideo size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory.
  • Page 74: Gallery

    Applications Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others. Viewing images and videos Viewing images Launch the Gallery app and tap PICTURES. Select an image.
  • Page 75 Applications To hide or show the menus, tap the screen. • T he Gallery screen may appear differently depending on the region or service provider. • Y ou can create a GIF animation or collage from multiple images. Tap → Animate or Collage, and then select images.
  • Page 76 Applications Viewing albums You can sort the images and videos saved in your device by folder or album. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS and select an album. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.
  • Page 77 Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 78 Applications Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos On the Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete.
  • Page 79: Samsung Notes

    Insert an image. When you are finished composing the note, tap SAVE. Deleting notes Launch the Samsung Notes app, tap ALL, or tap COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.
  • Page 80: Calendar

    Applications Calendar Introduction Manage your schedule by entering upcoming events in your planner. Creating events Launch the Calendar app. or double-tap a date. If the date already has saved events in it, tap the date and tap Enter event details. Set a start and end date for the Enter a title.
  • Page 81: S Health

    Syncing events with your accounts Launch the Settings app, tap Cloud and accounts → Accounts, select an account service, and then tap the Calendar (Samsung account) switch or the Sync Calendar switch to sync events with the account. To add accounts to sync with, launch the Calendar app and tap → Manage calendars →...
  • Page 82 You can also compare your step count records with other S Health users, compete with your friends, and view health tips. Open the Samsung folder and launch the S Health app. Some features may not be available depending on the region.
  • Page 83: Additional Information

    (But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 84: Voice Recorder

    Introduction Use different recording modes for various situations. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.
  • Page 85: My Files

    Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. You can also view files in your device or a memory card by category.
  • Page 86: World Clock

    Applications WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH Launch the Clock app and tap STOPWATCH.
  • Page 87: Calculator

    Open the Samsung folder and launch the Radio app. Before you use this app, you must connect a headset, which serves as the radio antenna. • T his app may appear in the Samsung folder depending on the region or service provider.
  • Page 88 Scanning radio stations Open the Samsung folder and launch the Radio app. This app may appear in the Samsung folder depending on the region or service provider. Tap SCAN, and then select a scan option. The FM radio scans and saves available stations automatically.
  • Page 89: Google Apps

    Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labeled differently depending on the region or service provider.
  • Page 90 Applications Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Hangouts Send messages, images, and emoticons to your friends and have video calls with them.
  • Page 91: Introduction

    Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 92 Settings Tap CONNECT. • O nce the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET.
  • Page 93 SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 94: Pairing With Other Bluetooth Devices

    Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
  • Page 95: Data Usage

    Settings Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Data usage Keep track of your data usage amount and customize the settings for the limitation. On the Settings screen, tap Connections →...
  • Page 96: Airplane Mode

    Settings Limiting data usage Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. On the Settings screen, tap Connections → Data usage → Billing cycle and data warning, and then tap the Set data limit switch to activate it.
  • Page 97: Mobile Networks

    Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
  • Page 98 Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customize the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. •...
  • Page 99 Settings More connection settings Customize settings to control other features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 100: Sounds And Vibration

    Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration.
  • Page 101: Notifications

    Settings • S ound quality and effects: Configure additional sound settings. • S eparate app sound: Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.
  • Page 102 Settings • H ome screen: Change the size of the grid to display more or fewer items on the Home screen and more. • E asy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen.
  • Page 103: Wallpapers And Themes

    Settings Managing shortcuts To add an app shortcut to the Home screen, tap and hold an item on the Apps screen, then drag it to the top or bottom of the screen. A shortcut to the app will be added on the Home screen.
  • Page 104 Settings • Q uick launch Camera: Set the device to launch the camera by pressing the Home key twice quickly. • M ulti window: Select a Multi window launch method. • S mart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device.
  • Page 105: Device Maintenance

    Settings Adding emergency contacts On the Settings screen, tap Advanced features → Send SOS messages → Send messages to → ADD. Tap Create contact and enter contact information or tap Select from Contacts to add an existing contact as an emergency contact. Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, RAM, and system security.
  • Page 106 Settings Using the quick optimization feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMIZE NOW. The quick optimization feature improves device performance through the following actions. • C learing some memory. • D eleting unnecessary files and closing apps running in the background. •...
  • Page 107 Settings Storage Check the status of the used and available memory. On the Settings screen, tap Device maintenance → Storage. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device.
  • Page 108 Settings Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network. •...
  • Page 109: Apps

    • A pp shortcuts: Select apps to display shortcuts to them on the locked screen. • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
  • Page 110 If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 111 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 112 Tick fingerprints to delete and tap REMOVE. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprint Scanner.
  • Page 113: Cloud And Accounts

    Settings Using fingerprints to sign in to accounts When you register fingerprint to Samsung Pass, you can use the fingerprint to sign in to webpages that support ID and password saving. This feature is only available for webpages that you access via the Internet app.
  • Page 114: Adding Accounts

    Settings Manage cloud storage View the amount of storage space you are currently using in Samsung Cloud and the amount of usage by data type. You can also delete backup data from old devices after restoring data. BACK UP AND RESTORE Back up your application data and device settings to Samsung Cloud, and restore them when needed.
  • Page 115: Google

    On the Settings screen, tap Cloud and accounts → Backup and restore. SAMSUNG ACCOUNT • B ackup settings: Back up your personal information and app data to Samsung Cloud. You can also set the device to automatically back up data.
  • Page 116: General Management

    • R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
  • Page 117: Software Update

    Settings Software update Update your device’s software or change the update settings. On the Settings screen, tap Software update. • D ownload updates manually: Check for and install updates manually. • D ownload updates automatically: Set the device to check for and download updates automatically when connected to a Wi-Fi network.
  • Page 118 Settings Checking your device’s IMEI information The International Mobile Equipment Identity (IMEI) is a unique number assigned to your device. You can check whether your device was reported as stolen or lost prior to buying it using the IMEI number. To view your device’s IMEI number, enter *#06# on the dialing keypad or access your device’s Settings app.
  • Page 119: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 120 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Center. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 121 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialing. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 122 • E nsure that the charger is connected properly. • V isit a Samsung Service Center and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 123 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Center. A connection is not established when you connect the device to a computer •...
  • Page 124 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 125 Show control on top switch to activate it. Samsung Cloud does not work • E nsure that you are connected to a network properly. • D uring a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
  • Page 126 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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