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Illustra IFS03D1ICWTT Installation And Configuration Manual

Flex series 3mp camera
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Installation and Configuration Guide

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Summary of Contents for Illustra IFS03D1ICWTT

  • Page 1 Illustra Flex Series Installation and Configuration Guide...
  • Page 2 Notice Please read this manual thoroughly and save it for future use before attempting to connect or operate this unit. The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice. Copyright Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without...

  • Page 3: Table Of Contents

    Table of Contents Overview Illustra Flex Series 3MP Indoor Dome Camera Product features Product overview Installation Illustra Flex Series 3MP Outdoor Dome Camera Product features Product overview Installation Illustra Flex 3MP Outdoor Bullet Camera Product features Product overview Installation Illustra Flex 3MP Indoor Box Camera...
  • Page 4 Picture Settings Date / Time / OSD Privacy Zones Events and Actions Menu Event Settings Event Actions Alarm I / O Analytics Event Logs Security Security Status Security Status Users HTTP / HTTPS IEEE 802.1x Firewall Remote Access Session Timeout Network Menu TCP/IP SMTP...
  • Page 5 About Edge Recording SD Card Management Record Settings Event Download Appendix A: User Account Access Appendix B: Using Media Player to View RTSP Streaming Appendix C: Stream Resolutions Appendix D: Camera Defaults End User License Agreement (EULA)
  • Page 6 Warning • These units operate at AC 24V/ PoE (the Box camera also supports DC12V). • Installation and service should be performed only by qualified and experienced technicians and comply with all local codes and rules to maintain your warranty. •...

  • Page 7: Overview

    • For the Illustra Flex 3MP Bullet camera, refer to Illustra Flex 3MP Outdoor Bullet Camera on page 19. • For the Illustra Flex 3MP Box camera, refer to Illustra Flex 3MP Indoor Box Camera on page 25. The second portion of this guide contains information regarding the Illustra User Web Interface and the web configuration of the aforementioned cameras.

  • Page 8: Illustra Flex Series 3Mp Indoor Dome Camera

    Table 2 Product code and description of the Flex Indoor Dome camera Product Code Description IFS03D1ICWTT Illustra Flex 3MP Mini-dome, 2.8-12mm, indoor, vandal, clear, white, TDN, TWDR Figure 3 Physical dimensions of the Indoor Dome camera (mm) 8200-1456-01 D0...
  • Page 9 Illustra Flex Series Installation and Configuration Guide Figure 4 Physical dimensions of the Indoor Dome camera Figure 5 Pictorial index of the camera 8200-1456-01 D0...
  • Page 10 Illustra Flex Series Installation and Configuration Guide Table 6 Pictorial index descriptions Index number Description Camera bottom case Tilt adjustment bracket Loosen the screw to take off camera housing Camera housing Dome cover Figure 7 Pin definitions of the unit...
  • Page 11 Illustra Flex Series Installation and Configuration Guide Table 8 Interior button descriptions Interior button Description Resets to factory default by pressing and holding the button for five seconds. Reboots the unit. Analog out port. Power over Ethernet (PoE) port. Figure 9 Connectors of the camera...

  • Page 12: Installation

    Illustra Flex Series Installation and Configuration Guide Installation In the box Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box: • 1 Network Indoor Dome Camera •...
  • Page 13 Illustra Flex Series Installation and Configuration Guide Checking appearance When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation.
  • Page 14 Illustra Flex Series Installation and Configuration Guide Connect the RJ-45 jack to a PoE compatible network device that supplied power through the Ethernet cable. Insert Audio cable and alarm cable to the unit, and connect the network cable to the RJ-45 terminal of a switch.
  • Page 15 Illustra Flex Series Installation and Configuration Guide Limitation for three axes position: • Pan range: 375° CAUTION • Tilt range: 90° • Rotate range: Motorize Lens 356° Figure 12 Adjusting the position of the camera - End - Procedure 5 Locking the Camera Step     Action...

  • Page 16: Illustra Flex Series 3Mp Outdoor Dome Camera

    Table 13 Product code and description of the Flex Outdoor camera Product Code Description IFS03D1OCWIT Illustra Flex 3MP Mini-dome, 2.8-12mm, outdoor, vandal, clear, white, TDN w/IR, TWDR Figure 14 Physical dimensions of the Outdoor Dome camera (mm) 8200-1456-01 D0...
  • Page 17 Illustra Flex Series Installation and Configuration Guide Figure 15 Physical dimensions of the Outdoor Dome camera Figure 16 Pictorial index of the Outdoor Dome camera 8200-1456-01 D0...
  • Page 18 Illustra Flex Series Installation and Configuration Guide Table 17 Pictorial index descriptions Index number Description Camera bottom case IR board Tilt adjustment bracket Camera top case Loosen the screw to take off camera housing Dome cover Figure 18 Pin definitions of the unit...
  • Page 19 Illustra Flex Series Installation and Configuration Guide Table 19 Interior button descriptions Interior button Description Resets to factory default by pressing and holding the button for five seconds. Reboots the unit. Analog out port. Power over Ethernet (PoE) port. Note:The connector cable of the Outdoor Dome Camera should be contained in a conduit suitable for outdoor use.

  • Page 20: Installation

    Illustra Flex Series Installation and Configuration Guide Installation In the box Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box. • 1 Network Outdoor Dome Camera •...
  • Page 21 Illustra Flex Series Installation and Configuration Guide Checking appearance When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation.
  • Page 22 Illustra Flex Series Installation and Configuration Guide Connect the RJ-45 jack to a PoE compatible network device that supplies power through the Ethernet cable. Note:The power source needs to be NEC Class 2 or LPS. The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
  • Page 23 Illustra Flex Series Installation and Configuration Guide Figure 23 Mounting the camera with the junction box The mounting kit called out in Figure 23 on page 17 is not supplied with the unit. NOTE Keeping tilt angle over 25 degrees is recommended when IR-LED light is used. If tilt angel is below 25 degrees from the horizontal, the image would be flashed by the reflection of IR-LED light.
  • Page 24 Figure 24 Adjusting the position of the camera For outdoor Dome camera series: NOTE Users can adjust zoom level and focus level using the Illustra Connect Web User Interface. Refer to Adjust Camera Focus / Zoom on page 59 for more information. - End - Procedure 11 Locking the Camera Step     Action...

  • Page 25: Illustra Flex 3Mp Outdoor Bullet Camera

    Product Code Description IFS03B1BNWIT Illustra Flex 3MP Bullet, 2.8-12mm, outdoor, non-vandal, white, TDN w/IR, TWDR Figure 27 Flex 3MP Bullet Camera Figure 28 on page 20 illustrates dimensions and physical properties of the unit as well as a pictorial index of the camera connectors. Descriptions of these connectors are available in Table 29 on Page...
  • Page 26 Illustra Flex Series Installation and Configuration Guide Note:The connector cable of the Outdoor Bullet Camera should be contained in a conduit suitable for outdoor use. Figure 28 Camera dimensions (mm) and pictorial index Table 29 Pictorial index descriptions Index Name...
  • Page 27 Illustra Flex Series Installation and Configuration Guide Icon Description Alarm Out Audio In Audio Out Power Ground You can find the interior buttons and ports on the base of the Bullet camera. Remove the two screws to open the cover for access to these pins. Refer to Figure 31 on page 21 and Table 32 on Page 21 for descriptions of these buttons and ports.

  • Page 28: Installation

    Illustra Flex Series Installation and Configuration Guide Index number Name Default: returns to factory default by pressing the button for five seconds Reset: system restart When removing the screws for the default/reset cover, ensure you replace and tighten the CAUTION screws to avoid water leaking after adjustment.
  • Page 29 Illustra Flex Series Installation and Configuration Guide Procedure 13 Mounting the camera Step     Action Affix the mounting template to the surface. After you drill the holes, knock in 4 plastic anchors and then lock in the 4 self-tapping screws to fasten the camera to the surface.
  • Page 30 Illustra Flex Series Installation and Configuration Guide Procedure 14 Connecting the wires Step     Action Attach the camera to the fixed surface. Pass all the signal cables through the mounting bracket. Connect the power cable to the power plugs with one of the following options: AC 24V: Connect 24V (~) cables to terminals ~AC 24V.

  • Page 31: Illustra Flex 3Mp Indoor Box Camera

    Table 36 Product code and description of the Flex Bullet camera Product Code Description IFS03XNANWTT Illustra Flex 3MP Box, no lens, indoor, non-vandal, white, TDN, TWDR Figure 37 Camera dimensions 8200-1456-01 D0...

  • Page 32: Camera Connectors

    Illustra Flex Series Installation and Configuration Guide Camera connectors Figure 38 on page 26 and Table 39 on Page 27 describe the connectors of the camera and their designations. Figure 38 Camera connectors 8200-1456-01 D0...
  • Page 33 Illustra Flex Series Installation and Configuration Guide Table 39 Connector descriptions Inde Name Description RJ-45 Ethernet To insert the RJ-45 cable for network connection as well as Power over Connector/PoE Ethernet (PoE) AC/DC To use AC/DC power. Video Out Connection Analog out.

  • Page 34: Installation

    Illustra Flex Series Installation and Configuration Guide Icon Description Audio input Audio output Installation In the box Check everything in the box matches the order form and the packing slip. In addition to his manual, the items below are included in the box.
  • Page 35 Illustra Flex Series Installation and Configuration Guide Note:The power source needs to be NEC Class 2 or LPS. The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.

  • Page 36: System Requirements

    Illustra Flex Series Installation and Configuration Guide System requirements The table below table lists the minimum requirement to implement and operate an Illustra Flex cameras: Indoor and Outdoor Dome, Bullet, and Box. Table 42 System Requirements System Browser Microsoft Internet Explorer 9 or above, Firefox, Safari, Chrome...

  • Page 37: Network Topology

    Illustra Flex Series Installation and Configuration Guide Network Topology The Illustra Flex cameras deliver video images and audio in real-time using the Internet and Intranet. It is equipped with an Ethernet RJ-45 network interface. The following images illustrate the network topologies of the cameras.
  • Page 38 Illustra Flex Series Installation and Configuration Guide Bullet Camera Topology Figure 45 Bullet Camera Network Topology Type I Figure 46 Bullet Camera Network Topology Type II 8200-1456-01 D0...
  • Page 39 Illustra Flex Series Installation and Configuration Guide Box Camera Topology Figure 47 Box Camera Network Topology Type I Figure 48 Box Camera Network Topology Type II 8200-1456-01 D0...

  • Page 40: Network Connection

    Illustra Flex Series Installation and Configuration Guide Network Connection Default IP Address Since this is a network-based unit, an IP address must be assigned at the very first bootup. The default IP address of the unit is 192.168.1.168 and sub mask is 255.255.255.0.

  • Page 41: Dhcp

    Illustra Flex Series Installation and Configuration Guide Procedure 19 Connecting from a computer Step     Action Ensure the camera and your computer are in the same subnet. Check whether if the network is available between the unit and the computer by pinging the default IP address.

  • Page 42: Managing Cameras With The Illustra Connect Tool

    In addition to using the IE browser to access your camera, you can alternatively use the provided tool, Illustra Connect. Illustra Connect is a management tool designed to manage your network cameras on the LAN. It can: • help you find multiple network cameras •...
  • Page 43 Illustra Flex Series Installation and Configuration Guide Procedure 23 Connecting to the camera using the static IP address Step     Action The camera attempts to obtain an IP Address from the DHCP Server. When no DHCP Server is available the camera is assigned a Static IP address of 192.168.1.168.

  • Page 44: Configuration

    Interface. Security Mode Profiles for First Time Connection The Illustra Flex cameras have features that allow for operation in a Standard Security mode or in an Enhanced Security mode. The Enhanced Security mode of operation is used to control changes to the camera communication protocols HTTP, HTTPS, FTP, and SMTP.
  • Page 45 Illustra Flex Series Installation and Configuration Guide Summary of Security Modes Standard Security: • Changes to communication protocols are available to all users with appropriate privileges. • Passwords complexity is set to require minimum of any 5 characters. • Authentication method is set to basic by default.

  • Page 46: Live Menu

    - End - Live menu When you log in to the Illustra Web User Interface, the Live menu appears, as seen in Figure 50 on page 40. When an admin user logs in for the first time the Live menu page displays, but after this each time you log in the Stream page on the Video menu displays.

  • Page 47: Quick Start Menu

    Illustra Flex Series Installation and Configuration Guide Displaying the Live View Page Display the live camera view page. Procedure 28 Display Live View Page Step     Action Select Live in the Web User Interface banner. The Live view page displays. Select a video stream from Stream to view.

  • Page 48: Basic Configuration

    Illustra Flex Series Installation and Configuration Guide Figure 51 Basic Configuration Menu Basic Configuration The Basic Configuration menu provides access to the most common features required when setting up a camera for the first time and is only available to an ‘admin’ user. The following tabs are displayed: •...
  • Page 49 Illustra Flex Series Installation and Configuration Guide Procedure 30 Enable DHCP Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select the TCP/IP tab in the Basic Configuration menu. Select the Enable DHCP check box to enable DHCP and disable manual settings.
  • Page 50 Illustra Flex Series Installation and Configuration Guide Clear Enable DHCP to disable DHCP and allow manual settings to be entered. The default setting is ‘Enabled’. If Enable DHCP has been disabled: Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx.
  • Page 51 Illustra Flex Series Installation and Configuration Guide • H264 IntelliZip • H265 • H265 IntelliZip • MJPEG The default setting is ‘H264’. Select the required Resolution from the drop-down menu. The resolutions available depend on the Image Source selected: Indoor and Outdoor Dome, Bullet, and Box Camera resolutions...
  • Page 52 Illustra Flex Series Installation and Configuration Guide • High • Medium • Low • Lowest If you select CBR , CBR Bit Rate is enabled. Use the slider bar to select the CBR Bit Rate. The default setting is 1000.
  • Page 53 Illustra Flex Series Installation and Configuration Guide Table 52 Lens features supported for the Indoor and Outdoor Dome, Bullet, and Box cameras Indoor Dome Outdoor Dome Bullet Mechanical Focus Motorized Focus Mechanical Zoom Motorized Zoom Lens Calibration Lens Selection Auto One Touch...
  • Page 54 Illustra Flex Series Installation and Configuration Guide Select the Picture Settings tab from the Basic Configuration menu. Select to start the video stream if it is not already active. Select the Exposure Mode from the drop-down menu: • P-Iris • Manual Note:Settings available depend on the Exposure Mode configuration you choose.
  • Page 55 Illustra Flex Series Installation and Configuration Guide - End - Picture Additional Configure Wide Dynamic Range, Day Night Mode, and Picture Adjustments including Brightness, Contrast, White Balance, Saturation and Sharpness which displays in the video pane. Wide Dynamic Range Wide Dynamic Range (WDR) is a feature that supports the viewing of high contrast scenes that include both bright and low light areas in the same field of view (FOV).
  • Page 56 Illustra Flex Series Installation and Configuration Guide When the camera is in B/W mode it can utilize or see near-IR illumination; something the human eye cannot do. This can be extremely powerful when the dome is paired with 850~950nm IR illuminators.
  • Page 57 Illustra Flex Series Installation and Configuration Guide Procedure 43 Adjust the Brightness, Contrast and Saturation Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select the Picture Additional tab from the Basic Configuration menu.
  • Page 58 Wide or Tele. Lens calibration is automatic and you can run it from the Lens Calibration tab. This feature applies only to the Illustra Flex 3MP Indoor Dome, Outdoor Dome, and Bullet cameras. Procedure 47 Run a Lens Calibration Step     Action...
  • Page 59 Use the OneTouch button to automatically focus the area. - End - Lens Selection You can select the lens on the Illustra Flex Box camera. The lens models supported appear on the Lens Selection tab of the Video menu. Procedure 48 Perform a Lens Selection Step     Action...
  • Page 60 Illustra Flex Series Installation and Configuration Guide Deselect the Time 24-hour check box to enable the 12-hour clock. The default setting is ‘24-hour’. Select the Date Display Format from the drop-down menu: • DD/MM/YYYY • MM/DD/YYYY • YYYY/MM/DD The default setting is ‘YYYY/MM/DD’.

  • Page 61: Video Menu

    Illustra Flex Series Installation and Configuration Guide Select Setup on the Web User Interface banner to display the setup menus. Select the OSD tab in the Basic Configuration menu. In the Date Time section, select the Enable check box to display the camera name in the OSD.

  • Page 62: Streams

    Illustra Flex Series Installation and Configuration Guide Figure 53 Video Menu The Video Menu provides access to the following camera settings and functions: • Streams • Picture Settings • Date / Time / OSD • Privacy Zones Streams You can configure up to three independent video streams on the camera: Stream 1, Stream 2 and Stream 3.
  • Page 63 Illustra API interface. Changes made to the streams through either method are applied and the video displays according to the configuration. Opening the Web User Interface live video allows the stream to be shared with the Illustra API and will minimize the impact on camera resources.

  • Page 64: Picture Settings

    Illustra Flex Series Installation and Configuration Guide If MJPEG has been selected, MJPEG Quality enables. Use the slider bar to select the MJPEG Quality. The default setting is 50. If H264 has been selected in step 4, Rate Control will be enabled. Select the required Rate Control by selecting the radio buttons: •...
  • Page 65 Illustra Flex Series Installation and Configuration Guide Mirror and Flip settings are not selected by default. The video pane updates to display the new settings. Note:When wall mounting the camera you should select Flip to correct the lens orientation. - End - Focus/Zoom The Focus is manually configured on initial setup.
  • Page 66 Illustra Flex Series Installation and Configuration Guide Select the One Touch button. The camera refocuses to the zoom level selected for the image. The video pane updates to display the new settings. Exposure Configure the exposure settings for the camera.
  • Page 67 Illustra Flex Series Installation and Configuration Guide Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select the Picture Settings tab from the Basic Configuration menu. Select to start the video stream if it is not already active.
  • Page 68 Illustra Flex Series Installation and Configuration Guide When needed, the True TDN mechanism removes an IR Cut Filter (IRCF) from in front of the images allowing the camera to see in black and white (BW) and utilize additional near-infrared energy found in many lighting sources like halogen, moonlight, etc.

  • Page 69: Picture Adjustment

    Illustra Flex Series Installation and Configuration Guide • Manual - a slider bar displays, the user can adjust the setting to suit the environment. The default setting is 'Auto Mid'. Picture Adjustment Adjust brightness, contrast, and saturation of the image displaying on the video pane.
  • Page 70 Illustra Flex Series Installation and Configuration Guide Manual White Balance is available when specific color temperature settings want to be set and preserved. This can be done using the red and blue slider adjustments set for optimal viewing. Procedure 65 Configure Auto White Balance Step     Action...

  • Page 71: Date / Time / Osd

    - End - Lens Selection You can select the lens on the Illustra Flex Box camera. The lens models supported appear on the Lens Selection tab of the Video menu.. Procedure 68 Perform a Lens Selection Step     Action...
  • Page 72 Illustra Flex Series Installation and Configuration Guide - End - Date / Time Set the date and time on the camera. Procedure 70 Configuring the Date and Time Step     Action Select Setup on the Web User Interface banner to display the setup menus.
  • Page 73 Illustra Flex Series Installation and Configuration Guide Deselect the Camera Name check box to hide the camera name in the OSD. The default setting is ‘Disabled’. - End - Procedure 72 Display or Hide the Camera Time Step     Action Select Setup on the Web User Interface banner to display the setup menus.

  • Page 74: Privacy Zones

    Illustra Flex Series Installation and Configuration Guide Privacy Zones Privacy Zones are “masked” sections of the camera’s viewing area. These masks prevent operators of the surveillance system who do not have access to the camera password from viewing these designated zones. Each zone has four sides, and the zones may overlap to form irregular shapes.

  • Page 75: Events And Actions Menu

    Illustra Flex Series Installation and Configuration Guide - End - Deleting a Privacy Zone Delete a privacy zone from the camera. Procedure 76 Delete a Privacy Zone Step     Action Select Setup on the Web User Interface banner to display the setup menus.

  • Page 76: Event Settings

    Illustra Flex Series Installation and Configuration Guide Figure 55 Events and Actions Menu The Event Menu provides access to the following camera settings and functions: • Event Settings • Event Actions • Alarms I / O • Analytics • Events Logs Event Settings Configure the SMTP, FTP and CIFS details required when setting Event Actions for analytic alerts.
  • Page 77 Illustra Flex Series Installation and Configuration Guide Fields on the tab become available for entry of information. Clear the Enable SMPT check box to disable SMTP. The default setting is 'Disabled'. Note:When in Enhanced Security mode, enabling SMTP requires the admin account password.
  • Page 78 Illustra Flex Series Installation and Configuration Guide The default setting is ‘Disabled’. Note:When in Enhanced Security mode, enabling FTP requires the admin account password. Enter the IP address of the FTP Server in the FTP Server text box. Enter the FTP username in the Username text box.

  • Page 79: Event Actions

    Illustra Flex Series Installation and Configuration Guide - End - CIFS The CIFS feature permits files generated from the camera such as alarm related video to be directed to network attached file storage through the Common Internet File System protocol. This supplements existing distribution methods such as FTP, SFTP and email.
  • Page 80 Illustra Flex Series Installation and Configuration Guide Select Setup on the Web User Interface banner to display the setup menus. Select Event Actions from the Events and Actions menu. Select an entry on the event actions list and enter an event action name in the Name text box.

  • Page 81: Alarm I / O

    Illustra Flex Series Installation and Configuration Guide Alarm I / O The cameras provide one alarm input. By connecting alarm devices, such as smoke alarms, twilight sensors, or motion sensors to these inputs you can enhance the usability of your video surveillance system.

  • Page 82: Analytics

    Illustra Flex Series Installation and Configuration Guide Select the required configured fault action from the Action drop down menu. - End - Procedure 85 Enable/Disable an Alarm Step     Action Select Alarm I/O from the Event and Actions menu. Select the Enabled check box to enable the corresponding alarm.
  • Page 83 Illustra Flex Series Installation and Configuration Guide Procedure 88 Configure a Region of Interest Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select Analytics from the Events and Actions menu. The ROI tab displays.
  • Page 84 Illustra Flex Series Installation and Configuration Guide The regions of interest within the camera’s field of view are defined using the Motion Detection Configuration Pane. The regions of interest are set by drawing/highlighting an area on the pane. This is done by using the drawing tools on the Motion Detection Configuration Pane.

  • Page 85: Event Logs

    Illustra Flex Series Installation and Configuration Guide Motion detection can be turned on and turned off when required. Procedure 91 Enable or Disable a Motion Detection Alert Step     Action Select Setup on the Web User Interface banner to display the setup menus.
  • Page 86 Illustra Flex Series Installation and Configuration Guide Select Event Logs from the Events and Actions menu. The Event Log tab displays. Triggered motion detection alerts display. - End - Procedure 93 Delete Current Events Select Setup on the Web User Interface banner to display the setup menus.

  • Page 87: Security

    Illustra Flex Series Installation and Configuration Guide • TemperatureTooHigh (Warning) - this fault is raised when the internal temperature of the enclosure is equal to or exceeds the value MAX_TEMPERATURE held in ENVM.conf. Once an alarm is generated and the temperature drops to a level 1 degree below the MAX_ TEMPERATURE value the fault is then automatically cleared.

  • Page 88: Security Status

    Illustra Flex Series Installation and Configuration Guide Figure 56 Security menu The Event Menu provides access to the following camera settings and functions: • Security Status • Users • HTTP/HTTPS • IEEE 802.1x • Firewall • Remote Access • Session Timeout...
  • Page 89 Illustra Flex Series Installation and Configuration Guide Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select Security Status from the Security menu. Select the Security Overview tab. Check the Enable Enhanced Security check box to enable enhanced security.

  • Page 90: Security Status

    Illustra Flex Series Installation and Configuration Guide - End - Security Status This section summarizes the communication protocols that are used and their status. The following communication protocols can be enabled: HTTP, FTP, CIFS, Dyn DNS, SMTP, HTTPS, SNMP V1/2, SNMP V3, uPNP, and SFTP.

  • Page 91: Users

    Illustra Flex Series Installation and Configuration Guide Enter the word or phrase that you would like to search for in the Filter (only lines containing text) text box. Select Refresh to refresh the log for the most up-to-date information that meets the filter parameters.
  • Page 92 Illustra Flex Series Installation and Configuration Guide Refer to Appendix A: User Account Access for details on the features which are available to each role. Enter a password in the Password text box. The password for Standard Security must start with an alphanumeric character and is case sensitive, it can contain alphanumeric characters with a length of between 5 and 32 characters.

  • Page 93: Http / Https

    Illustra Flex Series Installation and Configuration Guide Procedure 104 Delete a User Account Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select Users from the Security menu. The Users tab displays. Select to delete the corresponding user account.

  • Page 94: Ieee 802.1X

    Illustra Flex Series Installation and Configuration Guide Select Upload. You will be prompted to confirm that you would like to upload the HTTPS certificate. Select OK to confirm the upload. Select Cancel. - End - Delete a HTTPS Certificate If you delete the existing certificate it will be replaced by a temporary substitute. The current browser session will be lost and you will be required to log back in to the camera Web User Interface.

  • Page 95: Firewall

    Illustra Flex Series Installation and Configuration Guide Navigate to the location where the certificate has been saved. Select the file and select Open. Select Upload. The upload process starts. If PEAP is selected: Enter the required PEAP Password. If TLS is selected - Select Upload to navigate to the Client Certificate location.
  • Page 96 Illustra Flex Series Installation and Configuration Guide Deselect the SYN Cookie Certification check box to disable. The default setting is ‘Disabled’. - End - Address Filtering Configure the IP or MAC addresses which are denied access to the camera. Procedure 110 Enable/Disable and configure Address Filtering Step     Action...

  • Page 97: Remote Access

    Illustra Flex Series Installation and Configuration Guide Deleting an Address Filter Delete an existing address filter. Procedure 112 Delete an Address Filter Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select Firewall from the Security menu.
  • Page 98 The separation of Discovery Mode and User Authentication allows the camera to be set up in a configuration that suits requirements for the network and users. The preferred discovery method for the camera is Illustra Connect, and this utilizes ONVIF discovery. It is therefore recommended that ONVIF Discovery Mode is always enabled.

  • Page 99: Session Timeout

    Illustra Flex Series Installation and Configuration Guide Session Timeout Session timeout specifies the number of minutes that a web session can remain idle before it is automatically terminated. Procedure 116 Set a Session Timeout time Step     Action Select Setup on the Web User Interface banner to display the setup menus.

  • Page 100: Network Menu

    Illustra Flex Series Installation and Configuration Guide Network Menu When you select the Network menu, the TCP/IP page displays, as seen in Figure 57 on page 94. Figure 57 Network Menu The Network Menu provides access to the following camera settings and functions: •...

  • Page 101: Ftp

    Illustra Flex Series Installation and Configuration Guide Select Setup on the Web User Interface banner to display the setup menus. Select TCP/IP from the Network menu. Select the Enable DHCP check box to enable DHCP and disable manual settings. Deselect Enable DHCP to disable DHCP and allow manual settings to be entered.
  • Page 102 Illustra Flex Series Installation and Configuration Guide Procedure 119 Configure FTP Server Settings Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select FTP from the Network menu. Select the Enable check box to enable FTP.

  • Page 103: Smtp

    Illustra Flex Series Installation and Configuration Guide - End - Test FTP Settings Test the FTP settings that have been configured correctly. Procedure 121 Test the FTP Settings Step     Action Select Setup on the Web User Interface banner to display the setup menus.

  • Page 104: Snmp

    Illustra Flex Series Installation and Configuration Guide If ‘Use authentication to log on to server’ check box has been selected: Enter the username for the SMTP account in the Username text box. Enter the password for the SMTP account in the Password text box.

  • Page 105: Cifs

    Illustra Flex Series Installation and Configuration Guide Select Apply. - End - CIFS The CIFS feature permits files generated from the camera such as alarm related video to be directed to network attached file storage via the Common Internet File System protocol. This supplements existing distribution methods such as FTP, SFTP and email.
  • Page 106 Illustra Flex Series Installation and Configuration Guide Configure the Dynamic DNS settings for the camera. Procedure 125 Configure Dynamic DNS Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select Dynamic DNS from the Network menu.

  • Page 107: System

    Illustra Flex Series Installation and Configuration Guide System When you open the System menu, the Maintenance page appears, as seen in Figure 58 on page 101. Figure 58 System Menu The System Menu provides access to the following camera settings and functions: •...
  • Page 108 Illustra Flex Series Installation and Configuration Guide Procedure 126 Resetting the Camera Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select Maintenance from the System menu. Select the Preserve IP address check box to retain the current network settings during the camera reset.
  • Page 109 Note:All existing camera settings are maintained when the firmware is upgraded. Caution You should only use firmware that has been provided by Illustra. Using any other firmware may cause a malfunction and damage the camera. Procedure 128 Upgrade Camera Firmware Step     Action...

  • Page 110: Date / Time

    Illustra Flex Series Installation and Configuration Guide - End - Procedure 130 Restore Camera from Backup Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select Maintenance from the System menu. Select the Backup/Restore tab.

  • Page 111: Audio

    Illustra Flex Series Installation and Configuration Guide The default setting is ‘(GMT-05:00) Eastern Time (US & Canada) Select the Set Time setting by selecting the radio buttons: • Manually • via NTP The default setting is ‘Manually’. If you select Manually in step 5: Select the Date (DD/MM/YYYY) using the drop-down menus.
  • Page 112 Illustra Flex Series Installation and Configuration Guide - End - Configuring Stored Audio When connected to an appropriate device, the unit is capable of playing back stored audio when an alarm has been triggered. A maximum of five audio files can be uploaded to the unit.

  • Page 113: Analog Video

    Illustra Flex Series Installation and Configuration Guide Select OK to confirm the upload. Select Cancel. - End - Procedure 136 Delete a Stored Audio file Step     Action Select Audio from the System menu. Select the Audio Clips tab. Select the corresponding Delete check box to mark the audio file for deletion.

  • Page 114: Logs

    Illustra Flex Series Installation and Configuration Guide Select the Recording Period from the drop-down menu. Select the corresponding checkbox to enable health monitoring on a parameter. Clear the corresponding checkbox to disable health monitoring on a parameter. The default setting for all parameters is Enabled.

  • Page 115: About

    Illustra Flex Series Installation and Configuration Guide Boot Log The Boot log is a log of the Linux operating system boot processes and will only be useful to Tyco Security Products support engineers who require additional information on the device.
  • Page 116 Illustra Flex Series Installation and Configuration Guide • Serial Number • MAC Address • Firmware Version • Hardware Version Procedure 142 Display Model Information Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select About from the System menu. The model tab displays.

  • Page 117: Edge Recording

    Illustra Flex Series Installation and Configuration Guide Edge Recording When you select the Edge Recording menu, the SD Card Management page appears, as seen in Figure 59 on page 111. Figure 59 Edge Recording Menu The Edge Recording Menu provides access to the following camera settings and functions: •...
  • Page 118 Illustra Flex Series Installation and Configuration Guide you should wait and try again in a few minutes. If this does not work then it may be necessary to disable Motion Detection, FTP or any other process which may be using the SD Card.

  • Page 119: Record Settings

    Illustra Flex Series Installation and Configuration Guide - End - Procedure 147 Unmount the MicroSD Card for Removal Step     Action Select Setup on the Web User Interface banner to display the setup menus. Select SD Card Management menu from the Edge Recording menu.

  • Page 120: Event Download

    Illustra Flex Series Installation and Configuration Guide - End - Offline Record Settings When you configure the Offline Record Settings feature and once it detects a loss of connection with the recorder, it sends the video stream to the SD card within the unit. This satifies the loss of video and continues recording.

  • Page 121: Appendix A: User Account Access

    Illustra Flex Series Installation and Configuration Guide Appendix A: User Account Access Camera Menu Sub Menu Admin Operator User Live View Live View Basic Quick Start TCP/IP Configuration Video Stream Settings Picture Basic Picture Additional Date Time Video Stream Video...
  • Page 122 Illustra Flex Series Installation and Configuration Guide Camera Menu Sub Menu Admin Operator User Security Log Users User Add User Change Password HTTP/HTTPS HTTP/HTTPS IEEE 802.1x EAP Settings Firewall Basic Filtering Address Filtering Remote Access Remote Access Session Timeout Session Timeout...

  • Page 123: Appendix B: Using Media Player To View Rtsp Streaming

    Illustra Flex Series Installation and Configuration Guide Appendix B: Using Media Player to View RTSP Streaming Note:This appendix is provided for user instruction only. Tyco Security Products does not support or is not responsible for any error caused during the use of third party software used for RTSP playback.

  • Page 124: Appendix C: Stream Resolutions

    Illustra Flex Series Installation and Configuration Guide Appendix C: Stream Resolutions Flex Gen 2 Streaming Combinations Table 60 on page 118 and Table 61 on page 119 provide information for the stream resolutions of the Flex Gen 2 cameras herein.
  • Page 125 Illustra Flex Series Installation and Configuration Guide Table 61 Stream Set B (all resolution, codes and frame rate combinations of Stream 1, 2 and 3 are valid) Frame Frame Frame Stream Stream Stream TWDR Codecs Rates (fps) Codecs Rates (fps)

  • Page 126: Appendix D: Camera Defaults

    Illustra Flex Series Installation and Configuration Guide Appendix D: Camera Defaults The below table details the defaults for the Illustra Connect Web User Interface. Table 62 Camera Defaults Item Default TCP/IP Enable DHCP IPv4 Address 192.168.1.168 Network Mask 255.255.255.0 Gateway...
  • Page 127 Illustra Flex Series Installation and Configuration Guide Item Default Zoom Unspecified Exposure Method Center Weighted Exposure Offset (F- stops) Min Exposure (sec) 1/10000 Max Exposure (sec) Max Gain (dB) 51dB Frequency 60Hz Flickerless Picture Additional Enable WDR Enable IR Illuminator...
  • Page 128 Illustra Flex Series Installation and Configuration Guide Item Default Set Time Manually Date(DD/MM/YY) Unspecified Time(HH:MM:SS) Unspecified OSD Name OSD Time OSD User defined Unspecified Privacy Zones Name Unspecified SMTP Mail Server Unspecified Server Port From Address Unspecified Send Email To...
  • Page 129 Illustra Flex Series Installation and Configuration Guide Item Default Network Path Unspecified Domain Name Unspecified Username Unspecified Password Unspecified Event Actions Fault action 1 Unspecified Fault action 2 Unspecified Fault action 3 Unspecified Fault action 4 Unspecified Fault action 5...
  • Page 130 Illustra Flex Series Installation and Configuration Guide Item Default Event Log Unspecified Fault Log Unspecified Security Security Status Standard Users Logon Name Admin Role Admin Add User Name Unspecified Role Unspecified Password Unspecified Confirm Password Unspecified Change Password Name Unspecified...
  • Page 131 Illustra Flex Series Installation and Configuration Guide Item Default Password Unspecified Client Certificate Unspecified Private Key Password Unspecified Basic Filtering ICMP Blocking Rp Filtering SYN Cookie Verification Address Filtering Filtering IP or MAC Address Unspecified Remote Access SSH Enable ONVIF Discovery Mode...
  • Page 132 Illustra Flex Series Installation and Configuration Guide Item Default Select Firmware Image Unspecified File Backup/Restore Select Saved Data File Unspecified Audio Enable Audio Input Enable Input Volume Output Enable Output Volume Audio Clips Audio Clips Table Unspecified Analog Video Analog Video Source...
  • Page 133 Illustra Flex Series Installation and Configuration Guide Item Default Filter Text 2 Unspecified Start Date (DD/MM) Unspecified End Date (DD/MM) Unspecified Model Camera Name Factory configuration Model Factory configuration Product Code Factory configuration Manufacturing Date Factory configuration Serial Number Factory configuration...
  • Page 134 Illustra Flex Series Installation and Configuration Guide Item Default Post event (sec) Event Download File Name Table Unspecified 8200-1456-01 D0...

  • Page 135: End User License Agreement (Eula)

    Illustra Flex Series Installation and Configuration Guide End User License Agreement (EULA) IMPORTANT - READ THIS END-USER LICENSE AGREEMENT ("EULA") CAREFULLY BEFORE OPENING THE DISK PACKAGE, DOWNLOADING THE SOFTWARE OR INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE. THIS EULA IS A LEGAL AGREEMENT BETWEEN YOU AND SENSORMATIC ELECTRONICS, LLC ("TYCO"), AND GOVERNS YOUR USE OF THE SOFTWARE AND/OR FIRMWARE...
  • Page 136 Illustra Flex Series Installation and Configuration Guide transfer that software component to any other media or device without Tyco's express prior written authorization. e. Backup Copy. You may make a back-up copy of the Software (other than embedded software) solely for archival purposes, which copy may only be used to replace a component of the Software for which you have current valid license.
  • Page 137 Illustra Flex Series Installation and Configuration Guide h. Rental. You may not sublicense, rent, lease or lend the Software. You may not make it available to others or post it on a server or web site or otherwise distribute it.
  • Page 138 Illustra Flex Series Installation and Configuration Guide a. Warranty. Tyco warrants that the recording medium on which the Software is recorded, hardware key, and the documentation provided with it, will be free of defects in materials and workmanship under normal use for a period of ninety (90) days from the date of delivery to the first user. Tyco...
  • Page 139 Illustra Flex Series Installation and Configuration Guide ADEQUACY OF ANY OUTPUT FROM THE SOFTWARE, AND FOR ANY RELIANCE THEREON. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO SOME OF THE ABOVE LIMITATIONS MAY APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY THOSE LAWS.

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