Removing the battery Controlling the touchscreen Windows Health and Safety Entering text Screen capture Device and data management InstantGo (Modern standby) Connecting to an external display Applications Installing or uninstalling apps Air Command Samsung Notes Samsung Flow Show Window Camera Book Settings...
Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
• If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
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Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
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• Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
• Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty.
Basics Device layout Device Volume key Microphone Power key Front camera Speaker Light sensor Memory card tray Touchscreen Keyboard dock port Multipurpose jack (USB Type-C) Headset jack Speaker...
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– If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
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Basics S Pen S Pen clip S Pen button S Pen nib Tweezers Name Functions • Use the S Pen to write, draw, or perform touch actions on the screen. S Pen nib • Hover the S Pen over items on the screen to access additional S Pen features.
Basics Replacing the S Pen nib If the nib is dull, replace it with a new one. Firmly hold the nib with the tweezers and remove it. Insert a new nib into the S Pen.
• Be careful not to be contaminated or discoloured when using the White S Pen. • If the S Pen is not working properly, take it to a Samsung Service Centre. • If you use the S Pen at sharp angles on the screen, the device may not recognize the S Pen actions.
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Basics Connect the USB cable to the USB power adapter, and plug the USB cable into the device’s multipurpose jack. Plug the USB power adapter into an electric socket. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
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• If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
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Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. Before turning on your device for the first time, you must connect the device to a power supply. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
Basics Keyboard Cover Introduction Connect the device to the Keyboard Cover. The bottom of the touchpad acts as the left and right buttons of a mouse. When you close the Keyboard Cover, your device will enter sleep mode. When you open →...
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Basics Connecting the Keyboard Cover Connect the keyboard dock port at the bottom of the device to the connector on the keyboard. Make sure that the Keyboard Cover is securely attached to your device. If not, check the location of the keyboard dock port and reconnect the Keyboard Cover to your device.
Basics Attaching the S Pen holder Attach the S Pen holder to the S Pen holder slot. You can insert the S Pen into the S Pen holder. • Make sure that the S Pen holder is securely attached after 1 hour. •...
Basics Hot key functions Key/Icon Function • Launch Settings. • Adjust the brightness of the display. • Change the display mode when an external display is connected to the device. • Lock or unlock the touchpad. • Mute or unmute the audio. •...
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Basics Touchpad Use the touchpad to move the cursor or select items. The left and right buttons of the touchpad function the same as the left and right buttons of a mouse. Use only your fingers on the touchpad. The touchpad may not recognise the S Pen or the other tools.
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Basics Double-clicking Double-tap the touchpad or press the left-click button twice. Right-clicking Press the right-click button to perform the right-click function. Alternatively, tap the touchpad with two fingers. Dragging To move an item, select and drag it to the target position while pressing and holding the left- click button.
Basics Additional functions Swiping To scroll up, down, left, or right to a desired location, swipe with two fingers on the touchpad. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Configuring touchpad settings Configure touchpad settings to use the touchpad more efficiently.
Basics Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
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Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
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Basics Swiping Swipe to the left or right on the screen to scroll left or right. Swipe upwards or downwards to scroll through a webpage or a list of items. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Basics Windows Microsoft Windows is an operating system that is used to control a computer. • Images and available features may differ depending on the model and operating system. • This manual is designed for Windows 10 and content may differ depending on the OS version.
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Basics Managing shortcuts → More, To add a shortcut, on the taskbar, tap , tap and hold an item, tap More or tap and then tap Pin to taskbar. To delete a shortcut, tap and hold a shortcut, and then tap Unpin from taskbar. To move a shortcut to another location, drag it to a new location.
Basics Start menu On the taskbar, tap to open the Start menu. From the Start menu, you can access your frequently used apps, shortcuts to other locations on your device, and more. Frequently used apps App tiles Apps list Your account Settings Power Managing app tiles...
On the taskbar, tap method. The device requires an unlock code whenever unlocking it. • If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. • You must sign in to your Microsoft account or add a password before you can use...
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Basics Password A password consists of characters or numbers. Enter a password, enter the password again to verify it, and then enter a password hint. If you have signed in to your Microsoft account, your account password will be set as the password automatically.
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Basics You can use the following functions on the action centre panel. Clear all notifications. Tap a notification and perform various actions. Quick action buttons Using quick action buttons Tap quick action buttons to activate certain features. To view more detailed settings, tap and hold a button, and then tap Go to settings.
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Basics Currently open windows Multi desktop list Deleting desktops On the taskbar, tap On the multi desktop list, tap on the desktop to delete. Moving windows to another desktop On the taskbar, tap to view the current desktop’s open windows. Tap and hold a window to move, and then tap Move to.
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Basics Tap and hold a window and select Snap left or Snap right. Adjusting the window size Drag the handle between the windows left or right to adjust the size of the windows. Help → Tips. To access help information, tap...
Basics Using the control panel You can adjust basic system settings, such as hardware, software, or user account settings. → Windows System → Control Panel. Alternatively, press the right-click button on and tap Control Panel. Then, select options you want to change. Entering text Using the on-screen keyboard In Tablet mode, the on-screen keyboard appears automatically when you enter text to send...
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Basics Additional keyboard functions to use various functions. • : Switch to the default keyboard. • : Switch to the floating split keyboard. You can move the keyboard to another location by dragging the keyboard. • : Switch to handwriting mode. This feature may not be available depending on the region or service provider.
Basics Copying and pasting Drag your finger across text to select it. Tap and hold the text to display the options. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. Using the Keyboard Cover When your device is connected to the Keyboard Cover, you can enter text using the traditional keyboard.
Basics Device and data management Updating the device Keep the device up to date by downloading and installing updates, such as service packs and patches, for the operating system and other Microsoft apps. The device is set to download and install updates automatically. To check for available →...
Connect your device to an external display using an HDMI cable and display adapter. • HDMI cables and display adapters are sold separately. • Use only a Samsung-approved display adapter. Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty.
. Alternatively, on the taskbar, tap For service requests for apps provided by third-party providers, contact the provider. If you contact a Samsung Service Centre, troubleshooting actions in response to service requests may have limitations depending on the app. Installing apps Browse apps by category or tap the search field to search for a keyword.
Create note Smart select Show Window Screen write • Create note: Launch Samsung Notes and create a new note. Refer to Samsung Notes more information. • View all notes: Launch Samsung Notes and view all notes. • Smart select: Collect content quickly. Refer to Smart select for more information.
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Applications Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select. Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select.
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Applications Screen write Capture screenshots to write or draw on them. When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears on the screen.
Create notes by writing or drawing on the screen with the S Pen. You can also insert images into your notes. Creating notes → Samsung Notes → All notes → On the taskbar, tap You can also open the Air command panel and tap the Create note shortcut.
Applications Composing notes in handwriting mode On the note composer screen, tap Pen to write or draw with the S Pen. Eraser mode Redo Undo Selection mode Changing the pen settings When writing or drawing on the screen, you can change the pen type, line thickness, or pen colour.
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Applications • You can also erase an area in pen mode by tapping it while pressing and holding the S Pen button. • Even with a smaller eraser, you may still not be able to precisely erase the intended part. Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, or resizing.
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On the note composer screen, tap Image to select an image. The image will be inserted into your note. Deleting notes → Samsung Notes → All notes. On the taskbar, tap Tap Select and tick a note to delete. To delete multiple notes, tick more notes to delete.
Samsung Flow allows you to easily connect your tablet to your smartphone and use them conveniently, such as unlocking your tablet screen or sharing contents. Samsung Flow must be installed on your tablet and smartphone that you want to connect. If Samsung Flow is not installed, download it from app stores.
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On the locked screen of your tablet, touch the NFC antenna area on the back of your smartphone to the NFC tag of your keyboard cover. Samsung Flow will launch automatically on your smartphone. When a fingerprint lock pop-up window appears, on your smartphone, scan your registered fingerprint.
You can connect an external display using a cable or wirelessly. Refer to Connecting to an external display for more information. → Samsung → Show Window. On the taskbar, tap Press and hold the Fn key and press the F4 key simultaneously, and then press the F4 key again to select Extend.
Applications Using tools While showing the screen on the connected display, you can use the following tools. Cursor Undo/Redo Highlighter Eraser While using the pen or highlighter, tap the desired icon again to change the colour or line thickness. Setting the connection notification You can set the device to display a notification which prompts you to use Show Window when an external device is connected.
• Pattern Log-in: Set a pattern to use it as your screen lock method. • Legal information: View the Samsung legal information, the open source licence announcement, and the safety information. • User manual: View help information to learn how to use the device and apps or configure important settings.
Settings Windows Settings Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. → On the taskbar, tap To search for settings by entering keywords, tap the search field at the top of the screen. The available options may vary depending on the region or service provider.
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Settings Network & Internet Change the network and Internet settings. Turn off Wi-Fi to save the battery when not in use. Personalization Change the display settings, such as a wallpaper, colour, and theme. Accounts Change the account settings. Time & language Change settings to control how the device displays the time and date, and select your country or region.
When your device is connected to the Keyboard Cover, press the F2 key several times immediately after you turn on your device, before the Samsung logo appears. Alternatively, press the Volume Up key when your device is not connected to the Keyboard Cover.
Do not forget your password or expose it to others. • If you forget your supervisor password, contact a Samsung Service Centre. • If you forget your user password, you can remove it by removing the supervisor password.
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Settings Removing a password Tap Set Supervisor Password or Set User Password. Enter the password and tap Ok. Without entering any characters, tap Ok → Ok. The password will be removed. Boot priority Change the boot priority from the BIOS setup. On the BIOS screen, tap Boot.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter the following code: •...
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If you use the device without connecting the Keyboard Cover, the device’s speed and performance may be affected. Use the device with the Keyboard Cover connected. Your device freezes or has fatal errors Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
• Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
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If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app.
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Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
• Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and...
• Use only a Samsung-approved charger specifically designed for your device. Incompatible battery and charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
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Health and Safety Handle and dispose of the device and charger with care • Never dispose of the device in a fire. Never place the device on or in heating devices, such as microwave ovens, stoves, or radiators. The device may explode when overheated. Follow all local regulations when disposing of used battery or device.
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Health and Safety Caution: Failure to comply with safety cautions and regulations can cause injury or property damage Do not use your device near other electronic devices • Most electronic devices use radio frequency signals. Your device may interfere with other electronic devices.
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If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre • Failure to do so may result in fire or explosion.
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Health and Safety The device can be used in locations with an ambient temperature of 0°C to 35°C. You can store the device at an ambient temperature of -20°C to 50°C. Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the battery’s lifespan •...
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When this happens, stop using the device and consult your physician. Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired.
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Do not disassemble, modify, or repair your device • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. When cleaning your device, mind the following •...
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Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data.
Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. •...
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THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
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Health and Safety Acknowledging Special Precautions and Industry Canada Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if they cause damage or a defect to the device.
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The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: SM-W620 Serial No.:...
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Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.