Troubleshooting - Hoover ELITE FH50251 User Manual

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Troubleshooting:

Any other servicing should be
done by an authorized service
representative.
USE TROUBLESHOOTING
GUIDE AS A FIRST STEP TO
RESOLVE ANY PROBLEMS
YOU MAY BE EXPERIENCING.
If appliance is not working as
it should, has been dropped,
damaged, left outdoors,
or dropped into water,
call Customer Service at
1-800-944-9200 for further
instruction before continuing
use.
WARNING
!
!
To reduce the risk of personal injury -
Unplug before cleaning or servicing.
PROBLEM
POSSIBLE CAUSE
Cleaner won't run
1. Not firmly plugged in
2. No voltage in wall plug
3. Blown fuse or tripped breaker
4. Fuse in cleaner blown
Low suction
1. Dirty Water Tank full/automatic shut off
engaged
2. Blockage in tool on end of hose
3. Dirty Water Tank lid not on correctly
4. Dirty Water Tank Debris Filter Clogged
5. Blockage in nozzle
6. Recovery Tank not properly secured
Hose nozzle stops
1. Clean Water Tank or Degergent Container
is empty
spraying liquid
2. Loose connection to solution port on foot
during use
of cleaner
Hose nozzle will not
1. Air is trapped in the pump and hose
spray after filling
2. Hold trigger to floor and squeeze trigger
the Clean Water
Tank or Detergent
Container
Hose will not spray
1. Pump is defective
after priming pump
2. Not connected properly
Clean water won't
1. Clean Water Tank not firmly in place
dispense
2. Clean Water Tank or solution container
empty
Solution won't
1. Mode knob is in "Rinse Mode"
dispense
Brushes won't
1. Please check the screen on the front of
the unit behind the nozzle, the filter may
rotate during floor
be dirty
cleaning
POSSIBLE SOLUTION
1. Plug unit in firmly
2. Check fuse or breaker in home
3. Replace fuse or reset breaker in home
4. Take to service center
1. Remove and empty Dirty Water Tank. See "How to Empty"
page 10
2. Remove tool and clear blockage
3. Make sure lid is on securely See "How to Use: page 13 & 14
4. See "How to Clean" page 21
5. See "How to Clean" page 22
6. Replace Recovery Tank and secure recovery tank latch.
1. Turn off cleaner and fill Clean Water Tank and Detergent
Container
2. Check for secure connection to solution port on foot of cleaner
1. Turn on the cleaner. If hose does not spray, prime the pump
by lowering the hose down to the floor and hold the trigger
for up to 1 minute
2. Aim downward and squeeze trigger
1. Call for service: 1-800-944-9200
2. Check connection
1. Make sure tank is securely locked in position
2. Refill container according to cleaning instructions
1. Turn knob to "Wash"
1. Shut off unit and clean filter in upright position. SpinScrub® will
not rotate in upright position
26

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Questions and answers

Allison Eaves
February 3, 2025

the brushes stopped working but the filters are clean. Any other suggestions? And if not where should i take it for repaire?

1 comments:
Mr. Anderson
February 10, 2025

If the brushes stop working on the Hoover ELITE FH50251, follow these troubleshooting steps:

1. Check the filter – Shut off the unit and clean the filter located on the front of the unit behind the nozzle. A dirty filter may prevent the brushes from spinning.
2. Understand brush operation – The SpinScrub® brushes will rotate during floor cleaning but may not rotate when the unit is in an upright position.

If the issue persists, further servicing may be required by an authorized service representative.

This answer is automatically generated

Noreen J Duryee
March 5, 2025

do the brush roller come off for cleaning?

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