Troubleshooting - Joerns Healthcare UltraCare XT User & Service Manual

Joerns® Bed Frames
UltraCare®XT
To Remove AC Power Cord
Recommended Tools: Small Screwdriver,
Masking Tape, Zip Ties, 5/16" Nut Driver
1. Raise bed so that there is about 27 inches of
clearance between floor and sleep surface of bed.
2. Unplug power cord from wall outlet.
3. Cut cable ties that hold AC power cord to frame.
Tape remaining cords in their original position. It is
very important to keep motor cords routed along
frame in original factory-installed positions. If this
step is not followed, damage to cords or electric
shock may result.
4. Detach ground wire from bed frame if equipped.
Warning: Possible Shock Hazard.
Injury may result from improper power cord
routing. Always follow proper factory-installed
routing configuration. Be sure to check condition
of power cord on a regular basis. Do not use
damaged or frayed power cords.
5. Using a small screwdriver, alternately depress
small red latch tabs above and below AC inlet
receptacle on the control box. Simultaneously,
pull gently outward on AC power cord where it
connects to control box, until plug comes out.
6. Plug replacement cord into control box until it
latches. Attach ground wire to bed frame.
7. Re-route AC power cord along frame in same
position as original routing.
8. Replace cable ties along with cords in their original
position and routing to the control box. If this step
is not followed, damage to cords or electric shock
may result.
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© 2015 Joerns Healthcare • 6110045 RevI • 15-2010

Troubleshooting

Any loss of electrical function should be investigated
with the following steps:
Event Possible Remedies
Bed not 1. Check lockout status.
responding 2. Check connection is fully inserted
to pendant with cable secured.
control 3. Check the bed is plugged into
power source and control box
green light is illuminated.
4. Unplug bed for 60 seconds and
plug back in.
Bed not 1. Check lockout status.
responding 2. Check connection is fully inserted
to staff with cable secured.
control 3. Check the bed is plugged into
power source and control box
green light is illuminated.
4. Unplug bed for 60 seconds and
plug back in.
All lockouts 1. Unplug bed for 60 seconds and
indicators plug back in.
flashing 2. Push and hold Hi-Lo up and
down on staff control or pendant
simultaneously until flashing stops
(No more then 15 seconds).
Hi-Lo lockout 1. Thermal overload condition. This
indicator should self correct in 2 minutes
flashing or less. Do not surpass 10% duty
cycle (2 min on/ 18 min off).
Knee 1. Bed is in a reverse Trendelenburg
Lockout or comfort chair position, level bed
indicator (page 9, Figure 18, button 8).
flashes when 2. Lower or raise Hi-Lo to end
attempting of travel
articulation
1. Switch pendant with a new pendant or one from a
bed that is functioning normally.