Yealink W52P User Manual
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Yealink W52P User Manual

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  • Page 2: Declaration Of Conformity

    Copyright Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. Copyright © 2017 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD.

  • Page 3: Part 15 Fcc Rules

    3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experience radio/TV technician for help. Note: Changes or modifications not expressly approved by Yealink(Xiamen) Network Technology Co., Ltd could void the user's authority to operate the equipment.

  • Page 5: Information For Dect Product

    Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.

  • Page 6: Gnu Gpl Information

    Yealink W52P IP DECT phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
  • Page 7 Generic Access Profile Yealink W52P IP DECT phones conform to Generic Access Profile (GAP) standard to support some features (e.g., Call Encryption and Registration Management) defined in the GAP. It should be noted that Yealink W52P IP DECT phones are not compatible with the base station and handset from other manufacturers.

  • Page 8: About This Guide

    User Guide for the W52P IP DECT Phone About This Guide Yealink W52P IP DECT phone is a full-featured mobile device, which can provide reliable and convenient wireless voice communications. In addition, it provides many widely accepted benefits of the DECT standard, including high security, scalability, and low power consumption to better meet your requirements.

  • Page 9: Table Of Contents

    Table of Contents Table of Contents About This Guide ..............viii In This Guide ......................... viii Table of Contents ............... ix Getting Started ................1 Packaging Contents .........................1 Connecting the Base Station ....................4 Setting up the W52H Handset ....................5 Handset Information ......................6 Battery Information ......................6 Setting up the Charger Cradle ....................7 Charging the Handset ......................7...
  • Page 10 User Guide for the W52P IP DECT Phone Selecting Base Station ....................... 20 Renaming Base Station ...................... 20 Basic Network Settings ......................21 Configuring Static IP Address .................... 21 Configuring Static DNS When DHCP is Enabled ..............22 Checking System Status ......................23 Registering Accounts ......................

  • Page 11: Table Of Contents

    Table of Contents Auto Intercom ........................55 Base Restart .......................... 56 Base PIN ..........................56 Base Reset ..........................56 Handset Reset ........................57 Auto Provision ........................57 Eco Mode+ ........................... 58 Eco Mode ..........................58 Repeater Mode ........................59 Call Features ................61 Placing Calls ..........................
  • Page 12 User Guide for the W52P IP DECT Phone Audio Issue ........................... 88 Display Issue ......................... 89 Update & Reset Issue ......................89 Log Issue ..........................90 Appendix ..................95 Appendix A - Time Zones ..................... 95 Appendix B - Menu Structure ....................97 Appendix C - Input Modes and Characters ................

  • Page 13: Getting Started

    If you require additional information or assistance with your new DECT phone, contact your system administrator. Packaging Contents The following components are included in your W52P IP DECT phone package and W52H package: W52P IP DECT Phone Package W52H Package...
  • Page 14 User Guide for the W52P IP DECT Phone Base Station  Yealink W52P IP DECT phone consists of one Base for W52P/W56P and one W52H Handset. Note W52H Handset  Charger Cradle ...
  • Page 15 Getting Started Power Adapter  Two Rechargeable Batteries  Ethernet Cable  Belt Clip  Quick Start Guide  Check the package before installation. If you find anything missing, contact your system administrator.

  • Page 16: Connecting The Base Station

    Connect the included or a standard Ethernet cable between the Internet port on the base station and the Internet port in your network or the switch/hub device port. The base station should be used with Yealink original power adapter (5V/600mA) only. The use of Note the third-party power adapter may cause the damage to the base station.

  • Page 17: Setting Up The W52H Handset

    Getting Started To connect the PoE: Connect the Ethernet cable between the Internet port on the base station and an available port on the in-line power switch/hub. If in-line power is provided, you don’t need to connect the AC adapter. Make sure the switch/hub Note is PoE compliant.

  • Page 18: Handset Information

    User Guide for the W52P IP DECT Phone Handset Information The handset provides 1.8’’ color screen, and six changeable shortcut keys. It also supports a 2.5mm jack for earphone connection. For the maintenance, read and follow as shown below: Do not use the handset near sources of electric such as microwave oven, TV sets or radios.

  • Page 19: Setting Up The Charger Cradle

    To charge the handset: After setting up the handset and charger cradle, place the handset into the charger cradle. The handset should be used with Yealink original power adapter (5V/600mA) only. The use of the Note third-party power adapter may cause the damage to the handset.
  • Page 20 User Guide for the W52P IP DECT Phone Battery Charging Status The handset batteries take 6 hours to fully charge. Charging status of batteries is displayed on the top right-hand corner of the LCD screen: Icon Charging Status Fully Charged...

  • Page 21: Overview

    Overview Overview This chapter provides the overview of the W52P IP DECT phone. Topics include: Base Station Description  Handset Description  LCD Screen Display  Icon Instructions  User Interfaces  If you require additional information or assistance with your new phone, contact your system administrator.

  • Page 22: Handset Description

    User Guide for the W52P IP DECT Phone Item Description • Off—The base station is powered off or no handsets are registered to the base station. Indicates the network status: Network Status • Slow flashing green—The network is unavailable. ③...
  • Page 23 Overview Hardware component instructions of the W52H handset are: Item Description ① Earpiece Outputs audio during the earpiece call. Shows information about calls, messages, soft keys, time, ② LCD Screen date and other relevant data. Label automatically to identity their context-sensitive ③...

  • Page 24: Lcd Screen Display

    User Guide for the W52P IP DECT Phone Item Description Confirms actions or enters the main menu. LCD Screen Display Idle Screen If the handset starts up successfully, the idle screen will be displayed as below. The LCD screen is divided into three parts: status line, text line and soft key line.

  • Page 25: Icon Instructions

    Overview Icon Instructions Icons appearing on the LCD screen are described in the following table: Icon Description Anonymous call is enabled. Anonymous call rejection is enabled. Missed Call Voice Mail Keypad Lock Silent Mode Do Not Disturb (DND) Call Forward Call Hold Call Mute Unassigned Outgoing Line...

  • Page 26: Handset User Interface

    User Guide for the W52P IP DECT Phone Handset User Interface You can customize your handset by pressing the OK key to access the main menu. Some options are only accessible to the administrator, and the default administrator password is “0000”.

  • Page 27: Basic Operations

    Basic Operations Basic Operations This chapter provides you with the basic operating instructions of the W52P IP DECT phone. Topics include: Menu Guidance  Entering Data and Editing Fields  Handset Registration  Basic Network Settings  Checking System Status ...

  • Page 28: Submenu

    User Guide for the W52P IP DECT Phone Main Menu Screen description: Description Menu Item Displays the selected menu item name. Displays the main menu icon: Status—To display the base, handset and line status. Intercom—To make an internal call. Voice Mail—To set and view voice mail(s).

  • Page 29: Returning To Idle Screen

    Basic Operations Returning to Idle Screen To return to the idle screen via the handset: Long press to quickly exit the menu and return to the idle screen. If you do not press any key in a period of time, the LCD screen will automatically exit the menu and return to the idle screen.

  • Page 30: Entering Data

    User Guide for the W52P IP DECT Phone Entering Data In corresponding input mode, you can press the keypad repeatedly to view the character (or numbers) options and press more times to highlight the desired character (or number), the available character under each key appears on the bottom left-hand corner of the LCD screen.

  • Page 31: Handset Registration

    Basic Operations If you want to Then you can soft key to delete one character at a time or long press to delete all characters. Handset Registration Each handset can be registered up to 4 different base stations. You can select the desired base to use and rename it.

  • Page 32: Selecting Base Station

    User Guide for the W52P IP DECT Phone Note If the handset LCD screen prompts “Searching for Base”, please check if your base station is powered on. To de-register a handset via the handset: Press to enter the main menu.

  • Page 33: Basic Network Settings

    Basic Operations Press the Rename soft key, and then input the desired name in the Rename field. You can press to enter special characters and press to switch among different input modes. Press the Save soft key to accept the change. Basic Network Settings The base station attempts to contact a DHCP server in your network to obtain valid network settings (e.g., IP address, subnet mask, gateway address and DNS address) by default.

  • Page 34: Configuring Static Dns When Dhcp Is Enabled

    User Guide for the W52P IP DECT Phone To configure static IPv6 IP address manually via the handset: Press to enter the main menu. Select Settings->System Settings->Network (default PIN: 0000) ->Basic. Press to select IPv6, and then press the OK soft key.

  • Page 35: Checking System Status

    Basic Operations Checking System Status You can view the system status on your handset. Available information of the system status includes: Base station status (IPv4 status or IPv6 status, firmware version, MAC address, device  certificate status, RFPI and network information) IPv4 uses a 32-bit address.

  • Page 36: Registering Accounts

    User Guide for the W52P IP DECT Phone Registering Accounts The base station supports up to 5 lines. You can register an account for each line via web user interface. To register an account via web user interface: Click on Account->Register.

  • Page 37: Turning Handset On/Off

    Basic Operations Turning Handset On/Off To turn the handset on: Do one of the following: Press . The LCD screen lights up. Place the handset in the charger cradle. The handset can also be turned on automatically when inserting the batteries to the handset. To turn the handset off: Long press when the handset is idle.

  • Page 38: Switching Silent Mode To On/Off

    User Guide for the W52P IP DECT Phone The keypad is locked and the icon appears on the status bar. You can still answer or reject incoming calls as usual. You can also end the call by pressing To unlock the keypad via the handset: Long press again until the LCD screen prompts “Keypad Unlocked”.
  • Page 39 Basic Operations Status->Handset&VoIP->Paging Status.
  • Page 40 User Guide for the W52P IP DECT Phone...

  • Page 41: Phone Settings

    Phone Settings Phone Settings This chapter provides you with some instructions on how to change the settings of your phone. Topics include: Handset Name  Language  Ring Tones  Advisory Tones  Backlight  Screen Saver  Color Schemes ...

  • Page 42: Handset Name

    User Guide for the W52P IP DECT Phone administrator. Handset Name The handset will be assigned a name by default if successfully registered to the base station. You can personalize the handset name. To rename the handset via the handset: Press to enter the main menu.

  • Page 43: Ring Tones

    Phone Settings To change the language for the web user interface: Select the desired language from the pull-down list at the top-right corner of web user interface. Text displayed on the web user interface will change to the selected language. Ring Tones Ring tones are used to indicate incoming calls.

  • Page 44: Backlight

    User Guide for the W52P IP DECT Phone Press to select the desired value from the Low Battery field. Press the Save soft key to accept the change or the Back soft key to cancel. If the silent mode is activated, the advisory tones will not play, but you can still see the low Note battery and confirm information alert on the LCD screen.

  • Page 45: Keypad Light

    Phone Settings Select Settings->Display->Color Schemes. Press to highlight the desired color scheme and preview its effect. Press the Select soft key to mark the radio box of the highlighted color theme. The color theme of the handset is changed accordingly. Keypad Light You can enable the keypad light to make the keypad light up when any key is pressed.
  • Page 46 User Guide for the W52P IP DECT Phone and time from the Simple Network Time Protocol (SNTP) server by default. If your handset cannot obtain the date and time from the SNTP server, you need to configure the date and time manually.
  • Page 47 Phone Settings Example (2016-12-02) Date Format DD MMM YYYY 02 Dec 2016 WWW DD MMM Fri. 02 Dec To configure the time format for a specific handset: Press to enter the main menu. Select Settings->Display->Time Format. Press to highlight the desired time format. Press the Change soft key.
  • Page 48 User Guide for the W52P IP DECT Phone If the selected location uses daylight saving time, the Start Date, End Date and Offset(minutes) fields will be filled with time automatically. All of them are read-only. Click Confirm to save the change.
  • Page 49 Phone Settings Enter the start date and end date in the corresponding fields. Mark the radio box of DST by Week in the Fixed Type field. Select the desired date from the pull-down lists of Start Date and End Date. Enter the offset time (in minutes) in the Offset(minutes) field.

  • Page 50: Shortcuts

    User Guide for the W52P IP DECT Phone Click Confirm to save the change. Shortcuts There are two types of shortcuts on the handset: changeable and unchangeable shortcuts. A feature is pre-assigned to each shortcut. For example, long press to turn on/off the silent...

  • Page 51: Contact Management

    Phone Settings Contact Management This section provides operating instructions on how to manage contacts. Topics include: Local Directory  Blacklist  Remote Phone Book  Local Directory You can store the frequently used contacts in the handset’s local directory, where names and numbers can be freely added, deleted and edited.

  • Page 52: Editing Contacts

    User Guide for the W52P IP DECT Phone Press the Save soft key to accept the change or the Back soft key to cancel. Note When you add a contact, the name is required, the office number and the mobile number cannot be left blank at the same time.

  • Page 53: Blacklist

    Phone Settings To search for contacts in the local directory via the handset: Press to enter the main menu. Select Directory. Enter a few continuous characters of the desired contact name or number using the keypad. The contact whose name or number matches the search will appear on the LCD screen after a timeout.

  • Page 54: Remote Phone Book

    User Guide for the W52P IP DECT Phone Select Settings->Telephony->Caller Blacklist. Press to highlight the desired entry. Press the Options soft key, and then select Delete. The selected entry will be deleted successfully. To delete all entries from the blacklist via the handset: Press to enter the main menu.
  • Page 55 Phone Settings Click Confirm to accept the change. Note All the handsets that are registered to the base station can access to the remote phone book. You can enable the handset to present the caller/callee identity stored in the remote phone book when receiving/placing a call.

  • Page 56: Call History Management

    User Guide for the W52P IP DECT Phone Do one of the following: Press , if only one number is stored for the contact in the remote phone book, the phone will dial out directly. Press , if both the office number and the mobile number are stored for the contact in the remote phone book, the screen will display two numbers.

  • Page 57: Dial Plan

    Phone Settings You can block the incoming calls from the entry by adding it to the blacklist. For more information, refer to Blacklist on page 41. To add an entry to the blacklist from the call history via the handset: Press the History soft key when the handset is idle.

  • Page 58: Replace Rule

    User Guide for the W52P IP DECT Phone Basic expression syntaxes you need to know: The dot “.” can be used as a placeholder or multiple placeholders for any character. Example: “12.” would match “123”, “1234”, “12345”, “12abc”, etc. An “x” can be used as a placeholder for any character. Example: “12x”...
  • Page 59 Phone Settings Enter the desired line ID in the Account field or leave it blank. Click Add to add the replace rule. When you enter the number “1” using the keypad and then dial out using the configured account, the handset will dial out “104” instead. The valid value of the “Account”...

  • Page 60: Area Code

    User Guide for the W52P IP DECT Phone Area Code Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in a country. This feature is necessary only when dialing the number outside the code area.

  • Page 61: Emergency Numbers

    Phone Settings For more information on the valid values for the Account field, refer to Replace Rule on page 46. Click Confirm to add the block out number. Note Block out is configurable via web user interface only. Block out is applicable to all the handsets registered to the base station. Emergency Numbers Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services...

  • Page 62: Outgoing Lines

    User Guide for the W52P IP DECT Phone For multiple numbers, enter a comma between every two emergency numbers. The default emergency numbers are 112, 911 and 110. Click Confirm to accept the change. Then you can dial the emergency numbers when the keypad is locked.

  • Page 63: Incoming Lines

    Phone Settings (Optional.) Select the default outgoing line from the Default field. The default outgoing line is the first line you selected. You can only select the line number you have checked for the handset, or it will not take effect. Click Confirm to save the change.
  • Page 64 User Guide for the W52P IP DECT Phone To assign the incoming line to handset via web user interface: Click on Account->Number Assignment. Check the desired checkbox of the account from Line No.&Name field for the corresponding handset in the Handset No. field.

  • Page 65: Key As Send

    Phone Settings Press the Back soft key to return to the previous screen. Repeat steps 4-7 to assign incoming lines for other handsets. Key As Send You can set the “#” key or “*” key to perform as a send key while dialing. To configure key as send via web user interface: Click on Features->General Information.

  • Page 66: Changing A Speed Dial Number

    User Guide for the W52P IP DECT Phone To assign a speed dial number from the directory via the handset: Press to enter the main menu. Select Settings->Telephony->Speed Dial. The LCD screen displays all available speed dial keys. If the digit key did not be assigned numbers before, you can long press the digit key when the phone is idle to enter the Add to speed dial screen.

  • Page 67: Placing A Call Using Speed Dial Key

    Phone Settings Placing a Call Using Speed Dial Key To place a call using the speed dial key via the handset: Long press the speed dial key (digit key 2-9) when the handset is idle. The number assigned to this speed dial key is dialed out. Auto Answer When auto answer feature is enabled, you can simply answer the incoming calls by picking up the handset from the charger cradle without having to press the off-hook key.

  • Page 68: Base Restart

    User Guide for the W52P IP DECT Phone Press to highlight the desired configuration type. Press the Change soft key. The radio box of the selected configuration type is marked. For more information on placing an internal call, refer to Placing Internal Calls on page 62.

  • Page 69: Handset Reset

    Phone Settings To reset the base station via the handset: Press to enter the main menu. Select Settings->System Settings->Base Reset. Enter the system PIN (default: 0000), and then press the Done soft key. Highlight Reset to factory, and then press the OK soft key. All individual settings of the base station will be reset to factory defaults.

  • Page 70: Eco Mode

    User Guide for the W52P IP DECT Phone Enter the system PIN (default: 0000) and then press the Done soft key. Enter the valid value in the Username field and then press the OK soft key. Enter the valid value in the Password field and then press the OK soft key.

  • Page 71: Repeater Mode

    Repeater mode and eco mode+ cancel each other out. These two features cannot be used at the Note same time. Yealink DECT For more information on how to use DECT repeater with the base station, refer to Repeater RT10 User Guide, Yealink DECT Repeater RT20 User Guide Yealink DECT Repeater RT20U User Guide...
  • Page 72 User Guide for the W52P IP DECT Phone...

  • Page 73: Call Features

    Call Features Call Features The W52P IP DECT phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place internal and external calls, answer calls, transfer a call to someone else, or conduct a conference call.

  • Page 74: Placing Internal Calls

    User Guide for the W52P IP DECT Phone You can place a call using the following call modes: Earpiece mode—pressing the off-hook key to dial out.  Speakerphone mode—pressing the Speakerphone key to dial out.  Earphone mode—connecting a standard 2.5mm earphone.

  • Page 75: Placing External Calls

    Call Features Placing External Calls You can place external calls on the handset. External calls based on the public telephone network require the use of SIP lines. Your system administrator needs to assign the SIP line to the handset beforehand, and then assign the line to the handset as the outgoing line. For more information on the outgoing line, refer to Outgoing Lines on page 50.

  • Page 76: Answering Calls

    User Guide for the W52P IP DECT Phone Answering Calls When the handset registered to the base successfully, you can answer a call in three ways: Using the earpiece  Using the speakerphone  Using the earphone  Note You can ignore an incoming call by pressing the Silence soft key or reject an incoming call by pressing the on-hook key.

  • Page 77: Redialing Calls

    Call Features Redialing Calls The redial list stores the twenty last dialed phone numbers. When the memory of the redial list is full, the handset will automatically erase the oldest dialed number when a new number is dialed. You can redial a call from the redial list. To redial the last dialed number: Press twice when the handset is idle.

  • Page 78: Call Hold/Resume

    User Guide for the W52P IP DECT Phone microphone temporarily. To mute a call: Press during an active call. The call is muted, and the icon is displayed on the LCD screen. To un-mute a call: Press again. The icon disappears from the LCD screen.

  • Page 79: Do Not Disturb (Dnd)

    Call Features To configure call waiting feature via the handset: Press to enter the main menu. Select Call Features->Call Waiting. Press to select the desired value from the Status field. Press to select the desired value from the Tone field. Press the Save soft key to accept the change or the Back soft key to cancel.

  • Page 80: Call Forward

    User Guide for the W52P IP DECT Phone Call Forward You can enable call forward feature on a per-line basis. The handset will forward incoming calls of the line to another party. Three forwarding types: Always Forward: Incoming calls are immediately forwarded.
  • Page 81 Call Features Attended Transfer: Transfer a call with prior consulting.  To perform a blind transfer: Press the Options soft key during a call, and then select Transfer. You can also press directly. Enter the number or select the handset you want to transfer the call to. Press or the Transfer soft key.

  • Page 82: Conference Call

    Conference Call You can create a conference with other two external parties using the phone’s local conference. The W52P IP DECT phone also supports network conference. Note Network conference is not available on all servers. For more information, contact your system administrator.

  • Page 83: Network Conference

    Call Features Press the Options soft key, and then select Conference. Two calls are joined in the conference. To drop the conference call, press or the End soft key. Network Conference You can use network conference feature to conduct a conference with multiple parties. The maximum of the parties depends on the server.
  • Page 84 User Guide for the W52P IP DECT Phone Do one of the following: Enter the number of the second party or select the handset you want to add to the conference. Press or the Conf. soft key to dial out.

  • Page 85: Anonymous Call

    Call Features Anonymous Call You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone. For example, you want to call to consult some service, but do not want to be harassed. You can configure anonymous call feature on a per-line basis.

  • Page 86: Anonymous Call Rejection

    User Guide for the W52P IP DECT Phone Enter the anonymous call on code and off code in the On Code and Off Code field respectively. Click Confirm to accept the change. Anonymous Call Rejection You can use anonymous call rejection feature to reject incoming calls from anonymous callers.

  • Page 87: Voice Mail

    Call Features To configure anonymous call rejection code via web user interface: Click on Account->Basic. Select the desired account from the Account field. Select the desired value from the pull-down list of Send Anonymous Rejection Code. The phone will send the configured on code or off code depending on your selection when you enable or disable anonymous rejection call feature on the phone.
  • Page 88 User Guide for the W52P IP DECT Phone To configure the voice mail tone via web user interface: Click on Features->General Information. Select the desired value from the pull-down list of Voice Mail Tone. Click Confirm to accept the change.

  • Page 89: Shared Call Appearance (Sca)

    Call Features 1 without having to scroll through the menu when the handset is idle. Press to enter the main menu. Select Voice Mail->Set Key 1. (Optional.) Press to highlight the desired line and then press the Select soft key. The radio box of the selected line is marked.

  • Page 90: Configuring Sca Feature

    User Guide for the W52P IP DECT Phone boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or the secretary can answer the call. Calls on the shared line can be placed on hold or barged in.
  • Page 91 Call Features To configure the primary line settings on DCET phone via web user interface: Register the primary account 4603. Click on Advanced, select Share Call Appearance from the pull-down list of Shared Line. Click Confirm to accept the change.

  • Page 92: Using Sca Feature On The Handset

    User Guide for the W52P IP DECT Phone To configure the shared line settings on land-line IP phone via web user interface: Register the alternate account 4603_1 on phone B. (Enter the primary account 4603 in the Register Name field).
  • Page 93 Call Features and land-line phone B ring. The LCD screen of DECT phone A and land-line phone B display the incoming call information. You can answer the incoming call on either DECT phone A or land-line phone B. To answer another call when there is an active call on land-line phone B by handset A: Press or the Accept soft key.

  • Page 94: Multicast Paging

    The following describes 31 paging channels: 0: You can broadcast audio to channel 0. Note that the Yealink IP phones running old  firmware version (old paging mechanism) can be regarded as listening to channel 0. It is the default channel.

  • Page 95: Sending Rtp Stream

    26 to 30: You can broadcast audio to a specific channel. We recommend that you specify  these channels when broadcasting with Yealink IP phones running new firmware version (new paging mechanism). The IP phones will automatically ignore all incoming multicast paging calls on the different channel.

  • Page 96: Receiving Rtp Stream

    User Guide for the W52P IP DECT Phone The default codec is G722. Click Confirm to accept the change. Default codec for multicast paging is configurable via web user interface only. Note Receiving RTP Stream You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) and channel(s) without involving SIP signaling.
  • Page 97 Call Features Paging Barge The paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming multicast paging call is lower than that of the active call, it will be ignored automatically. If Disabled is selected from the pull-down list of Paging Barge, the voice call in progress will take precedence over all incoming multicast paging calls.

  • Page 98: Using Multicast Paging

    User Guide for the W52P IP DECT Phone Click Confirm to accept the change. The priorities of listening addresses are predefined: 1 with the highest priority, 31 with the lowest. Note Multicast listening addresses are configurable via web user interface only.

  • Page 99: Troubleshooting

    Why doesn’t the power indicator on the base station light up? Plug the supplied power adapter to W52P, if the power indicator doesn’t light up, it should be a hardware problem. Please contact your vendor or local distributor and send the problem description for help.

  • Page 100: Register Issue

    User Guide for the W52P IP DECT Phone Register Issue Why cannot the handset be registered to the base station? If the network works normally, you can check the compatibility between base station and handset. There are 2 sets of base stations, complied with the FCC and CE standards respectively.

  • Page 101: Display Issue

    Troubleshooting On/Off on page 26. Why can I hear the verification tone from handset if the call is successfully handled by the repeater? To deactivate the verification tone on the repeater: Switch off the repeater (disconnect the power adapter). Switch it on for 1 to 5 seconds and switch it off again. Switch it on again.

  • Page 102: Log Issue

    User Guide for the W52P IP DECT Phone The upgrading process will take a few minutes. The power indicator LED on the base station flashes during the firmware upgrading process. Once the base station firmware has been successfully upgraded, the base station reboots automatically.
  • Page 103 Troubleshooting Click Export to open file download window, and then save the file to your local system. How to export system log? We may need you to provide a system log or boot log to help analyze your problem. To export the system log to a local PC via web user interface: Click on Settings->Configuration.
  • Page 104 User Guide for the W52P IP DECT Phone To export the boot log to a local PC via web user interface: Click on Settings->Configuration. Select Enabled from the pull-down list of Enable Local Logging. Select boot.log from the pull-down list of Export Local Log.
  • Page 105 Troubleshooting Click Export to open file download window, and then save diagnostic files to your local system. If the issue cannot be reproduced, just directly click Export to export all diagnostic files. Note...
  • Page 106 User Guide for the W52P IP DECT Phone...

  • Page 107: Appendix

    Appendix Appendix Appendix A - Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time...
  • Page 108 User Guide for the W52P IP DECT Phone Time Zone Time Zone Name East Africa Time, Iraq(Baghdad), Russia(Moscow) +3:30 Iran(Teheran) Armenia(Yerevan), Azerbaijan(Baku), Georgia(Tbilisi), Kazakhstan(Aktau), Russia(Samara) +4:30 Afghanistan(Kabul) Kazakhstan(Aqtobe), Kyrgyzstan(Bishkek), Pakistan(Islamabad), Russia(Chelyabinsk) +5:30 India(Calcutta) +5:45 Nepal(Katmandu) Kazakhstan(Astana, Almaty), Russia(Novosibirsk,Omsk) +6:30 Myanmar(Naypyitaw)

  • Page 109: Appendix B - Menu Structure

    Appendix Appendix B - Menu Structure Note The menus with gray box are not available when the handset does not register to a base station.

  • Page 110: Appendix C - Input Modes And Characters

    User Guide for the W52P IP DECT Phone Appendix C - Input Modes and Characters Input Mode ΑΒΓ AÄÅ aä å SŚŠ sśš абв АБВ (initials in capitals) Keypad AÀÁÂÃÄÅ aà á â ã ä å æb AÁÄĄBCĆČ aá ä ąbcćč2 АБВГ2...
  • Page 111 Appendix Input Mode ΑΒΓ AÄÅ aä å SŚŠ sśš абв АБВ (initials in capitals) Keypad space = / \ space _’ ” = space _’ ” = space _’ ” = space _’ ” = space _’ ” = space _’ ” = space _’...
  • Page 112 User Guide for the W52P IP DECT Phone...

  • Page 113: Regulatory Notices

     laundry rooms and wet basements. Safety Notes During Operation Use only spare parts and accessories supplied or authorized by Yealink. The  operation of non- authorized parts cannot be guaranteed. Do not place heavy objects on top of the handset or the base station in case of ...
  • Page 114 User Guide for the W52P IP DECT Phone Battery Precautions Do not immerse the battery into water, which could short-circuit and damage the  battery. Do not expose the battery to an open flame or leave the battery where it could be ...

  • Page 115: Index

    Index Index Contact Management About This Guide viii Copyright Adding Contacts Adjusting Ringer Volume Advisory Tones Always Forward Date and Time Anonymous Call Deleting Contacts Anonymous Call Rejection Deleting a Speed Dial Number Answering Calls Declaration of Conformity Appendix A – Time Zones Dial Plan Appendix B –...
  • Page 116 User Guide for the W52P IP DECT Phone Local Directory Locating a Handset User Interfaces Locking/Unlocking Keypad Using SCA Feature on the Handset Main Menu Voice Mail Menu Guidance Menu Structure Web User Interface Warranty Network Conference WEEE Warning Notification Light...

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