BenQ PD3200Q User Manual
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BenQ PD3200Q User Manual

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Summary of Contents for BenQ PD3200Q

  • Page 1 PD Series LCD Monitor User Manual...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.

  • Page 3: Power Safety

    Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.
  • Page 4 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution •...

  • Page 5: Table Of Contents

    Viewing angle adjustment ........................23 Using the monitor wall mounting kit ....................24 Getting the most from your BenQ monitor ..............25 How to install the monitor on a new computer ................26 How to upgrade the monitor on an existing computer ..............27 How to install on Windows 10 system ....................
  • Page 6 Need more help?............................60 8/4/17...

  • Page 7: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.)
  • Page 8 Video Cable: DP (Optional accessory) Video Cable: DP to mini DP Video Cable: HDMI Audio Cable (Optional accessory) USB Cable Hotkey Puck • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.

  • Page 9: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Light sensor / Eco sensor 2. Control buttons 3. Power button Back view 4. Hotkey Puck socket 5. USB 3.0 ports (downstream; connecting to USB devices) 6. USB 3.0 port (upstream 2; connecting to the PC) 7.
  • Page 10 13. DVI-D socket PD3200Q 14. HDMI socket 15. DisplayPort socket 16. Mini DisplayPort socket 17. SD card slot 18. USB 3.0 ports (downstream; connecting to USB devices) 19. Headphone jack 20. Quick release button PD3200U • Depending on the product specifications, the supported resolution and timing may vary.

  • Page 11: Connection

    The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 17. PD3200Q PC/Notebook SD card USB peripherals (USB 3.0) Speakers USB peripherals (USB 3.0)
  • Page 12 PD3200U PC/Notebook SD card USB peripherals (USB 3.0) Speakers USB peripherals (USB 3.0) PC/Notebook Getting to know your monitor...

  • Page 13: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
  • Page 14 Tighten the thumbscrew on the bottom of the monitor base as illustrated. And then turn the stand counterclockwise to face forward. Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged.

  • Page 15: Connect The Audio Cable

    To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket.
  • Page 16 You may connect headphones to the headphone jack found on the back side of the monitor. 4. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor.
  • Page 17 6. Connect the Hotkey Puck to the monitor. Connect the Hotkey Puck to the mini USB port (exclusively for Hotkey Puck connection) on the rear of the monitor. And place the Hotkey Puck on the monitor stand or to another desired place as illustrated. For more information on Hotkey Puck, see Hotkey Puck on page...
  • Page 18 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 19: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 20 Turn the stand counterclockwise until you cannot go further. And then detach the base from the stand. How to assemble your monitor hardware...

  • Page 21: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 22: Rotating The Monitor

    Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Click to launch the (downloaded from www.BenQ.com), and check Display Pilot Software to set the display to rotate with the monitor automatically. Auto Pivot Alternatively, right-click the desktop and select from the popup menu.

  • Page 23: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details. How to assemble your monitor hardware...

  • Page 24: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...

  • Page 25: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 26: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 27: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 28: How To Install On Windows 10 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 29: How To Install On Windows 8 (8.1) System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 30: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 31: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. The control keys are embedded in a touchpad and are indicated by the LED indicators. Touch of an LED indicator represents pressing the corresponding control key.

  • Page 32: Hotkey Puck

    Hotkey Puck Apart from the control keys, Hotkey Puck also provides a quick way to control and access the OSD menus. You need to connect the Hotkey Puck to your monitor prior to use. Follow the instructions in Connect the Hotkey Puck to the monitor.
  • Page 33 • Activates the hot key menu. OK key ( • Selects menu items. Hotkey Puck is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports. How to adjust your monitor...

  • Page 34: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. Alternatively, press the key on the Hotkey Puck.

  • Page 35: Customizing The Hot Keys

    Controlling the display with Display Pilot software is provided as an alternative to control the display. Download and Display Pilot install from www.benq.com. The main functions include: • Control of the OSD menus. • Setup of rotating the display with the monitor automatically (see page 22).

  • Page 36: Adjusting Display Mode

    4. In the sub menu, select a function that can be accessed by this key. A pop-up message will appear, showing that the setup is complete. Apart from the control keys on the monitor, the controller key 1/2/3 on the Hotkey Puck works as hot keys as well.

  • Page 37: Video Source Selection In Pip/Pbp Mode (For Models With Pip/Pbp Function)

    Working with two computers and one monitor 1. Establish cable connection as Video cable Video cable instructed in Connect the PC PC 1 / PC 2 video cable on page 1. Select an input source. 2. Select KVM switch. PC 1 PC 2 Working with two computers and two monitors Video cable...

  • Page 38: Working With Dualview

    Refer to the following table to find your main source and its supporting second sources. Possible second sources HDMI 1 HDMI 2 Mini DP Inputs HDMI 1 HDMI 2 Main source Mini DP Working with DualView DualView helps improve your image editing efficiency by showing an image of two different picture modes side-by-side.

  • Page 39: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys or the key on the Hotkey Puck to bring up the hot key menu.

  • Page 40: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 41 PIP Position Top Right the PIP mode. • Top Left • Bottom Right • Bottom Left Use this to change the input to that appropriate to your (PD3200Q Input video cable connection type. only) • • HDMI • DisplayPort • Mini...

  • Page 42: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 43 Item Function Range Adjusts the tone luminance. The default value is 3 (the • 1 Gamma standard value for Windows). • 2 • 3 • 4 • Allows video and still photographs to be viewed Color Normal Temperature with natural coloring. This is the factory default color.

  • Page 44: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 45 Item Function Range Enhances the contrast of the dark shades so you 0 ~ 10 Animation could work on the details easily when making an animation. For basic PC application. Standard Decreases the blue light emitted from the Low Blue Light display to reduce the risk of blue light exposure to your eyes.
  • Page 46 Item Function Range This feature is provided to allow aspect ratios other than 16:9 Display to be displayed without geometric distortion. Mode The options under will be different depending on the Display Mode input signal sources. Depending on your selection of , different Picture Mode Display Mode...

  • Page 47: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 48: Kvm Switch Menu

    KVM Switch menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 49: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 50 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 51 Sets the function to be accessed by custom key 2. Custom Key • DisplayPort • Mini DisplayPort Sets the function to be accessed by custom key 3. Custom Key • HDMI (PD3200Q only) • HDMI1 (PD3200U only) • HDMI2 (PD3200U only) • Rec. 709 •...
  • Page 52 Item Function Range Sets the time to power off the monitor automatically in • Auto Power power saving mode. • 10min. • 20min. • 30min. Sets whether to display the resolution notice of the • Resolution recommended resolution when a new input source is Notice •...
  • Page 53 Key 2 Controller Key 2. • Mini DisplayPort Sets the feature or setup menu to be accessed by Controller Key 3 Controller Key 3. • HDMI (PD3200Q only) • HDMI1 (PD3200U only) • HDMI2 (PD3200U only) • Rec. 709 • sRGB •...

  • Page 54: Ergonomics Menu

    Ergonomics menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 55 Item Function Range Sets to display the light condition around the monitor on • Eye Protect the screen. Meter • Decides to display the pop-up message that reminds you to Smart • ON Reminder rest your eyes. • Sets the interval of the reminder message. Time •...

  • Page 56: Eco Menu

    Eco menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 57 Item Function Range Sets to display the countdown to turn off the monitor. ECO Sensor • ON Meter • Decides how far the sensor can detect. • Sensor Near Range • Middle • Navigating the main menu...

  • Page 58: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link on the CD.
  • Page 59 Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. The image is distorted, flashes or flickers.

  • Page 60: Need More Help

    You should turn off the ECO sensor for now > ECO Sensor Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...

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