Qardio QardioBase 2 User Manual

Qardio QardioBase 2 User Manual

Wireless smart scale

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Know your body, not just your weight.
USER MANUAL

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Questions and answers

Peter Dyson
April 4, 2025

QuardioBase 2 scales: internal battery needs replacing: please supply detailed instructions as you have no local service centre.

1 comments:
Mr. Anderson
April 4, 2025

You cannot replace the internal battery in QardioBase 2 scales. It uses a built-in rechargeable 12-month Li-Ion battery that is recharged, not replaced.

This answer is automatically generated

Владимир
April 15, 2025

У меня «зависли» весы после очередного взвешивания.

User image 67fe60dad04df
1 comments:
Mr. Anderson
April 15, 2025

The Qardio QardioBase 2 scale may become unresponsive after weighing if it experiences syncing issues with the app. This can happen due to problems like outdated firmware, Bluetooth or Wi-Fi connection issues, or software compatibility problems. Performing a reset on the device can often fix the issue.

This answer is automatically generated

Keith Carpenter
April 25, 2025

Not setting up I go through the settings then it just shows step off & it doesn’t change

Summary of Contents for Qardio QardioBase 2

  • Page 1 Know your body, not just your weight. USER MANUAL...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Using QardioBase with Multiple Users Introduction Changing Weight Measurement Unit and Other Intended Use Settings Important Safety Warnings and Precautions Setting Goals Package Contents Re-assigning a Measurement Requirements Checklist For an Accurate and Reliable Using QardioBase For The First Time Measurement How To Turn QardioBase On/Off Body Composition Measurement...
  • Page 3 Resetting QardioBase on iOS Resetting QardioBase on Android Customer Service Contact Limited Warranty Troubleshooting QardioBase 2 Technical Specifications Disposal FCC Statement RF Statement Explanation of Symbols...
  • Page 4: Introduction

    QardioBase gives you a broader view of your fitness and wellness. When used with the companion Qardio App it allows you to measure your body mass index (BMI), % muscle mass, % body fat, % water and % bone composition in addition to your weight.
  • Page 5: Intended Use

    QardioBase should not be used to • If you are pregnant, please activate “Pregnancy diagnose or treat any medical condition. Mode” or “Weight Only Mode” from the Qardio App before using QardioBase . IMPORTANT SAFETY WARNINGS • This body analyzer/scale passes a small low—level AND PRECAUTIONS electrical signal through the body.
  • Page 6: Package Contents

    In order to use your QardioBase wireless smart scale, to determine what is ideal for you. QardioBase and you must download the free Qardio App from the the Qardio App should be used in conjunction with Apple App Store, Google Play, or Amazon Appstore or professional medical advice, diagnosis, or treatment, go to www.getqardio.com and create an account...
  • Page 7: Using Qardiobase For The First Time

    Google Play. Open the rubber flap on the right hand side of your 2. Open the Qardio App on your phone or tablet. If QardioBase. Move the switch from right to left to turn requested, you should enable Bluetooth on your QardioBase on.
  • Page 8 While standing on the scale, While (if applicable). (Step 1) iOS or Android device & with Qardio App open in your hand. follow the on-screen ins iOS or Android device & iOS or Android device & with Qardio App open in your hand.
  • Page 9: How To Turn Qardiobase On/Off

    “Weight Only few seconds of inactivity. Mode” or “Pregnancy Mode” on, QardioBase will only display your weight. The Qardio App will show detailed body composition data, including weight, % body fat, % muscle mass, % water, % bone mass and BMI.
  • Page 10: Activating Special Modes

    “Mode” button in the upper right hand corner. Alternatively, you can go into the Settings section of the Qardio App and scroll down to QardioBase, select “Mode setup.” Normal Mode “Normal Mode”...
  • Page 11 QardioBase Qardio App. If you have shoes on, or if you have in “Weight Only Mode”, which disables the body “Weight Only Mode” or “Pregnancy Mode” on, composition analysis.
  • Page 12 “Pregnancy Mode” QardioBase performs a body weight measurement without body composition analysis and will display a smile rather than your weight. The Qardio App tracks your weight change during pregnancy, and after your baby’s birth helps you track your progress A weight measurement will towards your original weight.
  • Page 13: Detailed Instructions For Correct And Reliable Measurements

    QardioBase will only display your weight. The Heels positioned on either Toes may overhang side of round feature measurement platform Qardio App will show detailed body composition data, including weight, % body fat, % muscle mass, % water, % bone mass and BMI.
  • Page 14 Body composition and BMI measurement require that measurement. your QardioBase has been set up with accurate information in your user profile in the Qardio App (height, age, biological sex). You do not need to complete this information in your profile to just measure weight.
  • Page 15: Using Qardiobase With Multiple Users

    To invite other users to connect to your QardioBase follow these steps: 1. Download and open the Qardio App on their phone. 2. Create account. 3. Have them step on the scale & set up their profile.
  • Page 16: Changing Weight Measurement Unit And Other Settings

    QardioBase is first used with. To change them: 1. Tap the Q menu on the top left of the Qardio App screen and select Profile. 2. Scroll down to QardioBase settings.
  • Page 17: Setting Goals

    5. Based on recommended weight loss and gain rates the Qardio App will show you how many weeks it will take you to reach your goal weight, and how much weight you will need to lose or gain each...
  • Page 18: Re-Assigning A Measurement

    RE-ASSIGNING A MEASUREMENT You can follow these steps to re-assign measurements: 1. Tap the Q menu on the top left of the Qardio App QardioBase can store in its memory the measurements screen and select QardioBase. of several pre-defined users. This information is used to 2.
  • Page 19: Checklist For An Accurate And Reliable Measurement

    CHECKLIST FOR AN ACCURATE AND RELIABLE MEASUREMENT ✓ Place QardioBase on a flat, hard surface. Although cannot accurately measure body composition if you QardioBase is suitable for use on most surfaces, soft, are wearing shoes, socks or stockings, or if your feet uneven flooring can cause the scale to give less or the scale surface are not clean.
  • Page 20 Ensure accurate data are included in your profile off. Wait until you see a smile displayed, and then (height, age, biological sex) in the Qardio App. step back on the scale again to perform your Inaccurate information affects the reliability of the measurement.
  • Page 21: Body Composition Measurement

    BODY COMPOSITION MEASUREMENT People fitted with an implantable medical device should only use QardioBase in “Weight Only Mode” The term “body composition” is used to describe the which disables body composition analysis. If you have percentage of body fat, muscle, water and bone in implanted electronic medical devices such as human bodies.
  • Page 22: Changing Your Wi-Fi Network

    QardioBase are not already paired, follow the instructions described under “Using QardioBase for the First Time” and perform pairing. 2. Tap the Q menu on the top left of the Qardio App screen and select Settings. 3. Scroll down to QardioBase settings.
  • Page 23: Care And Maintenance

    You can check the battery level of your QardioBase in immerse in water or expose to excessive dust, as the QardioBase section of your Qardio App. Your scale this will damage the scale. and app will notify you when the battery is running low, at which point we recommend you charge QardioBase.
  • Page 24: Resetting Qardiobase On Ios

    It might be necessary to reset your QardioBase if you have already reached the number of paired phones or tablets, or as a troubleshooting step. To reset your QardioBase, go into the settings on your Qardio App, and select “Reset” and follow the instructions displayed in the app.
  • Page 25: Resetting Qardiobase On Android

    To reset your QardioBase, go into the settings on your Qardio App, and select “Reset” and follow the instructions displayed in the app.
  • Page 26: Customer Service Contact

    The guarantee does not cover damage caused by In no event shall Qardio be liable for (a) any losses that improper handling, discharged batteries, accidents or were not caused by our breach of this limited warranty;...
  • Page 27 Online Auction Purchases: Products purchased through online auctions are not eligible for rebates or other special offers from Qardio warranty coverage. Online auction confirmations are not accepted for warranty verification. To obtain warranty service, an original or copy of the sales receipt from the original retailer is...
  • Page 28: Troubleshooting

    TROUBLESHOOTING PROBLEM POTENTIAL CAUSE REMEDY Though the battery is charged, Battery level is too low. 1) Connect QardioBase to charger the scale will not turn on when If the problem occurs again, please contact you step on it or tap it with your customer support at support.getqardio.com foot.
  • Page 29 TROUBLESHOOTING PROBLEM POTENTIAL CAUSE REMEDY Weight measurement is You are moving too much It is important to stand still while on the platform of the scale. If QardioBase detects too much not appearing. while QardioBase attempts movement, you will be prompted with the “Hold to measure you.
  • Page 30 TROUBLESHOOTING PROBLEM POTENTIAL CAUSE REMEDY Body analysis could not You have “Pregnancy Mode” or If you have “Pregnancy Mode” or “Weight Only” mode enabled, body composition analysis will be be performed. “Weight Only” mode enabled. disabled. If you may be pregnant or have an implantable device such as a pacemaker or defibrilator, always use QardioBase in “Pregnancy Mode”...
  • Page 31 TROUBLESHOOTING PROBLEM POTENTIAL CAUSE REMEDY The round circle should be aligned with your heels. Weight measurement QardioBase is on an uneven or See “Detailed Instructions for Correct and Reliable seems unreliable. unstable surface. Measurements” for further instructions. If the problem occurs again, please contact customer support at support.getqardio.com Weight measurement Ensure that you are completely dry.
  • Page 32 POTENTIAL CAUSE REMEDY Body composition Your personal profile has Ensure accurate data is included in your profile (height, age, biological sex) in the Qardio App. measurement is inaccurate. inaccurate data. Variations in your consumption Avoid measuring after intake of alcohol, caffeine...
  • Page 33: Qardiobase 2 Technical Specifications

    QARDIOBASE 2 TECHNICAL SPECIFICATIONS Materials Tempered Glass ABS Bottom Housing Device Dimensions 13.4 in (34cm) diameter Weight 6.7 lbs (3.04 kg) Display & Controls LED Display Displays Weight and % body composition, User selection, Smart Feedback, Haptic Feedback Units: Kg, lbs, St...
  • Page 34 Estimated 3 years Power Source Rechargeable battery (USB to Micro USB charging cable included) Connectivity Bluetooth 4.0 Wi-Fi 802.11 (b/g/n) with WPA / WPA2 security protocols Requires iOS or Android device and the creation of a Qardio account for initial setup.
  • Page 35: Disposal

    DISPOSAL FCC STATEMENT Federal Communications Commission (FCC) Statement Actuation of European directives 2002/95/EC, 2002/96/EC and 2003/108/EC, for reduction in use of dangerous 15.21 substances in the electric and electronic device and for You are cautioned that changes or modifications not expressly approved garbage disposal.
  • Page 36 FCC RF Radiation Exposure Statement: Le présent appareil est conforme aux CNR d’Industrie Canada applicables auxappareils radio exempts de licence. L’exploitation est autorisée aux 1. This Transmitter must not be co-located or operating in conjunction deux conditions suivantes: with any other antenna or transmitter. (1) L’appareil ne doit pas produire de brouillage, et 2.
  • Page 37: Rf Statement

    Cet équipement est conforme aux limites d’exposition aux rayonnements immunity. ISED établies pour un environnement non contrôlé. L’utilisateur final doit The device uses RF energy only for its internal function. Therefore, its RF suivre les instructions spécifiques pour satisfaire les normes. Cet émetteur emissions are very low and are not likely to cause any interference in ne doit pas être co-implanté...
  • Page 38: Explanation Of Symbols

    EXPLANATION OF SYMBOLS The meanings of the symbols used for marking shall be explained in the instructions for use. 0434 Manufacturer General warning, caution, risk of danger Please read the instructions carefully before operating the product. Waste electrical and Electronic Equipment Directive 2002/96/ 0434 EC (WEEE Directive) after over the valid term within 3 years, Type BF Applied Part...
  • Page 39 Designed by and manufactured for Qardio, Inc. California, USA. FOR US AND INTERNATIONAL www.getqardio.com YA HORNG ELECTRONIC CO., LTD. No.35, Shalun, Anding Dist, Tainan City, 745, Taiwan Type BF Applied Part Factory: ATTEN ELECTRONIC (DONGGUAN) CO., LTD. Note: B = Body; F = Floating No.34 Gao Yu Nan Road., Tang Xia Town, Dong Guang,...
  • Page 40 Designed by and manufactured for Qardio, Inc. California, USA. FOR CANADA www.getqardio.com YA HORNG ELECTRONIC CO., LTD. No.35, Shalun, Anding Dist, Tainan City, 745, Taiwan Type BF Applied Part Factory: ATTEN ELECTRONIC (DONGGUAN) CO., LTD. Note: B = Body; F = Floating No.34 Gao Yu Nan Road., Tang Xia Town, Dong Guang,...
  • Page 41 Manufacturer’s declaration-electromagnetic emissions The QardioBase 2 (Model No.: B200) is intended for use in the electromagnetic environment (for home healthcare) specified below. The customer or the user of the B200 should assure that it is used in such an environment.
  • Page 42 Manufacturer’s declaration-electromagnetic immunity The QardioBase 2 (Model No.: B200) is intended for use in the electromagnetic environment (for home healthcare) specified below. The customer or the user of the B200 should assure that it is used in such an environment.
  • Page 43 Manufacturer’s declaration-electromagnetic immunity The B200 is intended for use in the electromagnetic environment specified below. The customer or the user of the B200 should assure that is used in such and environment. Immunity test IEC 60601 test level Compliance level Electromagnetic environment - guidance Portable and mobile RF communications equipment should be used no closer to 3 Vrms:...
  • Page 44 Recommended separation distance between portable and mobile RF communications equipment and the QardioBase 2 (Model No.: B200) The QardioBase 2 (Model No.: B200) is intended for use in an electromagnetic environment (for home healthcare) in which radiated RF disturbances are controlled.
  • Page 45 Test specifications for ENCLOSURE PORT IMMUNITY to RF wireless communications equipment The QardioBase 2 (Model No.: B200) is intended for use in the electromagnetic environment (for home healthcare) specified below. The customer or the user of the B200 should assure that it is used in such an environment.
  • Page 46 Test frequency Band a) Service a) Modulation b) Maximum Distance IMMUNITY Compliance (MHz) (MHz) power TEST LEVEL LEVEL (V/m) (V/m) (for home healthcare) 1 720 GSM 1800; CDMA 1900; Pulse 1 845 1 700 – GSM 1900; modulation b) 1 990 DECT;...
  • Page 47 U.S. and other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Qardio, Inc. is under license. All other trademarks are properties of their respected owners.
  • Page 48 Copyright (c) 2017 Qardio, Inc. All rights reserved. Version 1.1 - Eng...

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