FAQs
The POWER indicator Is off.
Check whether the ON/OFF button on the rear plane is depressed.
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Ensure that the power adapter matches the GPON terminal.
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Check whether the power supply is connected properly.
The LAN indicator is off.
Ensure that the network cable matches the GPON terminal.
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Check whether the network cable is properly connected.
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Check whether the network adapter works in the normal state.
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The TEL indicator is off.
Check whether a voice service user is configured and enabled.
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The WPS indicator is off.
Check whether the WPS function is enabled.
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The WLAN indicator is off.
Check whether the WLAN function is enabled.
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The USB indicator is off.
Check whether the USB device is properly connected.
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The phone does not ring upon an incoming call but communication
is in normal state when the phone is in the off-hook state.
The GPON terminal provides a maximum of 60 V AC ringing current voltage. Check
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whether the ringing current voltage of the phone is higher than 60 V AC. If it is
higher than 60 V AC, replace it with another phone.
How can I reset the GPON terminal?
Press RESET by using a needle-type object to reset the GPON terminal.
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How can I restore factory defaults?
Press RESET by using a needle-type object for longer than 10s to restore factory
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defaults and reset the GPON terminal. If the indicator is off and then is lit, the
system is reset successfully.
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