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Grandstream Networks GXV3275 User Manual

Enterprise application phone
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Download this manual See also: Administration Manual, User Manual
Grandstream Networks, Inc.
GXV3275 Enterprise Application Phone
User Manual
Grandstream Networks, Inc.
GXP3275 Enterprise Application
Phone
User Manual
www.grandstream.cn

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  • Page 1 Grandstream Networks, Inc. GXV3275 Enterprise Application Phone User Manual Grandstream Networks, Inc. GXP3275 Enterprise Application Phone User Manual www.grandstream.cn...

  • Page 2: Table Of Contents

    INSTALLATION ....................9 EQUIPMENT PACKAGING ...................... 9 PRODUCT APPEARANCE ...................... 9 CONNECTING YOUR PHONE ....................12 GETTING TO KNOW GXV3275 ..............14 SOFTWARE FEATURES ....................... 14 HARDWARE FEATURES ....................... 15 USING THE MESSAGE WAITING INDICATOR ..............16 MANAGING STATUS BAR ..................... 17 ONSCREEN KEYBOARD ......................
  • Page 3 GXV3275 User Manual MANAGING DESKTOP APPS AND ITEMS ..............31 DESKTOP ACCOUNT ..................... 34 MANAGING APPS ......................... 36 EDITING WALLPAPER ......................37 MAKING PHONE CALLS ................38 ACCOUNT ..........................38 MAKING A CALL ........................39 DIRECT DIALING ......................39 REDIAL ........................... 40 CONTACTS ........................
  • Page 4 GXV3275 User Manual VIEW FAVORITES ......................74 VIEW GROUPS ....................... 75 MANAGE CONTACTS ......................75 DELETE CONTACTS ...................... 75 EXPORT CONTACTS ..................... 76 SEND CONTACTS ......................77 CONTACTS STORAGE STATUS ..................77 ADD GOOGLE ACCOUNT ....................78 ADD CONTACT TO FAVORITES..................79 ADD GROUPS ........................
  • Page 5 REBOOT ..........................138 GXV3275 WEB GUI ..................139 DEFINITIONS ........................139 ACCESSING GXV3275 WEB GUI ..................140 IP ADDRESS........................140 TO ACCESS THE GXV3275 WEB GUI ................140 SAVE CHANGES ......................... 141 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2...
  • Page 6 GXV3275 User Manual CONFIGURE WEB PAGE ....................142 TOOLBAR ........................142 STATUS......................... 143 ACCOUNT ........................146 ADVANCED SETTINGS ....................161 MAINTENANCE ......................169 UPGRADING AND PROVISIONING ............189 CONFIGURATION FILE DOWNLOAD ................. 189 CONFIGURE SERVER ......................190 CONFIGURE TFTP SERVER ..................190 CONFIGURE HTTP SERVER ..................
  • Page 7 Figure 6 GXV3275 English Keyboard-Uppercase ................19 Figure 7 GXV3275 English Input Method-Numbers and Symbols ........... 20 Figure 8 GXV3275 English Input Method-More Numbers and Symbols .......... 20 Figure 9 GXV3275 Multi-screens ...................... 21 Figure 10 GXV3275 Finger Gestures ....................22 Figure 11 GXV3275 Open Status Bar ....................
  • Page 8 Figure 33 GXV3275 Single Incoming Call ..................44 Figure 34 GXV3275 Incoming Video Call-Ring Interface ..............44 Figure 35 GXV3275 Multiple Incoming Calls-Incoming Call Prompt Dialog ........45 Figure 36 GXV3275 Call on Hold ..................... 47 Figure 37 GXV3275 Call Record-More ..................... 48 Figure 38 GXV3275 Call Mute ......................
  • Page 9 GXV3275 User Manual Figure 69 GXV3275 Add Google Account ..................79 Figure 70 GXV3275 Add Google Account- Wizard 1 ............... 79 Figure 71 GXV3275 Add Google Account- Wizard 2 ............... 79 Figure 72 GXV3275 Contacts-Favorites ................... 80 Figure 73 GXV3275 Edit New Contact ..................... 81 Figure 74 GXV3275 Contacts Interface-Operating Menu ..............
  • Page 10 Figure 107 GXV3275 Gallery ......................109 Figure 108 GXV3275 Gallery-Images List ..................110 Figure 109 GXV3275 Gallery- View Image in Full Screen ............. 110 Figure 110 GXV3275 Gallery- Edit Image ..................111 Figure 111 GXV3275 Gallery- Edit Image via Menu Options ............111 Figure 112 GXV3275 Gallery- Editing Image .................
  • Page 11 Figure 149 GXV3275 Web GUI Advanced Settings-Tone Generator ..........166 Figure 150 GXV3275 Web GUI Advanced Settings-MPK General Settings ........167 Figure 151 GXV3275 Web GUI Advanced Settings- MPK LCD Settings ........168 Figure 152 GXV3275 Web GUI-Maintenance ................170 Figure 153 GXV3275 Web GUI Maintenance-Time Settings ............
  • Page 12 GXV3275 User Manual Figure 177 Factory Reset ....................... 197 Figure 178 Web GUI-Factory Reset ....................198 Figure 179 Web GUI-Confirm Factory Reset ................. 198 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2...
  • Page 13 GXV3275 User Manual Table of Tables Table 1GXV3275 Front View Icons ....................10 Table 2 GXV3275 Back View Icons ....................11 Table 3 GXV3275 Side View Ports ....................12 Table 4 GXV3275 Software Features ....................14 Table 5 GXV3275 Hardware Features ..................... 15 Table 6 GXV3275 Status Bar Icons ....................
  • Page 14 CHANGE LOG GXV3275 User Manual Table 32 Maintenance/Contacts Parameters ................. 184 Table 33 Maintenance/LDAP Book Parameters ................185 Table 34 Maintenance/Device Manager Parameters ..............187 Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2...

  • Page 15: Change Log

    CHANGE LOG GXV3275 User Manual CHANGE LOG This section introduces the latest version of GXV3275 and the new features. Only major new features or major document updates are listed here. FIRMWARE VERSION 1.0.0.9 Added revised figures.  FIRMWARE VERSION 10.13.12.2 This is the initial version.

  • Page 16: Welcome

    GXV3275 ranks top in the multimedia phone series in the modern age of the internet. This user manual is designed to help you to understand how to configure and manage the GXV3275 enterprise application phone including senior phone function settings and operatings, such as multi-party conferences.

  • Page 17: Product Overview

    PRODUCT OVERVIEW GXV3275 represents the future of enterprise business telephones in modern internet age. Featuring Android 4.2 and its vast number of 3rd party applications, a1024x600 capacitive touch screen TFT LCD, dual Gigabit network ports, integrated PoE+, WI-Fi and Bluetooth. The GXV3275 delivers superior HD audio quality, leading edge telephony features, integration of rich Web content with access to the rapidly growing Android applications base and automated provisioning.
  • Page 18 Warning: Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and void the manufacturer warranty. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc.

  • Page 19: Feature Highlights

    WELCOME GXV3275 User Manual Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby，Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC This document is subject to change without notice.
  • Page 20 WELCOME GXV3275 User Manual Support Android 4.2 and the vast number of 3rd party Android applications, advanced SDK  toolkit for custom business application development and deployment control; Phonebook with up to 1000 contacts both enterprise and personal, call history with up to 1000 ...

  • Page 21: Installation

    INSTALLATION GXV3275 User Manual INSTALLATION EQUIPMENT PACKAGING Open the package and check all the accessories, this GXV3175 package contains: One(1 ) Main Case（Including the phone stand ）  One(1) handset  One(1) Phone Cord  One(1) 12V DC Power Adapter ...

  • Page 22: Figure 1 Gxv3275 Front View

    INSTALLATION GXV3275 User Manual Figure 1 GXV3275 Front View Table 1GXV3275 Front View Icons Icon Name Description Front Camera 1 million pixel adjustable camera for video call and taking photos. LED Indicator Red & Green message waiting indicator LED used to indicate the current state of the unit.

  • Page 23: Figure 2 Gxv3275 Back View

    Back to the previous menu. Handset Answer/ Hang up incoming calls. MAIN CASE INTERFACE Figure 2 GXV3275 Back View Table 2 GXV3275 Back View Icons Name Specification Camera Adjust Wheel Scroll to adjust the camera location. Adjust the angle the phone locates on the desk.

  • Page 24: Connecting Your Phone

    Connect SD storage device. USB Port 2 USB port to connect USB device. CONNECTING YOUR PHONE Follow the steps below to connect your GXV3275: 1. Connect the handset and the main case with the phone cord; Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2...
  • Page 25 INSTALLATION GXV3275 User Manual 2. Connect one end of the cable to the LAN port of the phone and the other end to the external network port (the port in the office or at home); 3. Connect the power adapter to the power jack of the phone and power the device.

  • Page 26: Getting To Know Gxv3275

    GETTING TO KNOW GXV3275 GXV3275 User Manual GETTING TO KNOW GXV3275 SOFTWARE FEATURES Table 4 GXV3275 Software Features Features Description Lines 6 lines with up to 6 independent SIP accounts. Protocols SIP RFC3261， TCP/IP/UDP， RTP/RTCP， HTTP/HTTPS， ARP， ICMP， DNS （A record，...

  • Page 27: Hardware Features

    User and administrator level passwords, MD5 and MD5-sess based authentication, AES encrypted configuration file, SRTP and TLS call Encryption, 802.1x media access control. HARDWARE FEATURES Table 5 GXV3275 Hardware Features Features Description Network Interfaces Dual switched auto-sensing 10/100/1000Mbps network ports with integrated PoE, Wi-Fi (802.11b/g/n) and Bluetooth.

  • Page 28: Using The Message Waiting Indicator

    C-TICK: AS/NZS CISPR22 Class B，AS/NZS CISPR24 USING THE MESSAGE WAITING INDICATOR The GXV3275 message waiting indicator LED is on the top right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below.

  • Page 29: Managing Status Bar

    GETTING TO KNOW GXV3275 GXV3275 User Manual MANAGING STATUS BAR The GXV3275 status bar is located on the top of the screen to indicate the current status of the phone. Please refer to Table 6 below. Table 6 GXV3275 Status Bar Icons...
  • Page 30 GETTING TO KNOW GXV3275 GXV3275 User Manual Mute is enabled. Speaker silent is turned off. SD Card is inserted. SD Card space or USB drive is full. USB flash drive is inserted. Downloading. System Update. Updating Application. Calendar event. Unread voicemail.

  • Page 31: Onscreen Keyboard

    GETTING TO KNOW GXV3275 GXV3275 User Manual ONSCREEN KEYBOARD The GXV3275 onscreen keyboard can be activated by tapping on an input field. ENGLISH INPUT METHOD The default English keyboard is shown in figure 5. It supports multinational language input. Tap on icon to switch input method.

  • Page 32: Number And Symbols

    Figure 7 GXV3275 English Input Method-Numbers and Symbols Figure 8 GXV3275 English Input Method-More Numbers and Symbols DESKTOP GXV3275 has multiple screens manipulating with horizontal slip gestures. Grandstream Co., Ltd...

  • Page 33: Figure 9 Gxv3275 Multi-Screens

    GETTING TO KNOW GXV3275 GXV3275 User Manual Figure 9 GXV3275 Multi-screens Widgets: GXV3275 supports tools and apps like weather forecast, Clock, RSS News, and etc.  Status Bar: The Status Bar shows the current system time and phone status with notification ...

  • Page 34: Assistive Touch

    GXV3275 screen supports multi-touch in full screen, users could operate the GXV3275 with touch or drag gestures. USING TOUCHSCREEN Figure 10 GXV3275 Finger Gestures Use your fingers to operate the following gestures on the GXV3275 as shown in figure 10: Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2...

  • Page 35: Shortcut Keys

    Double Tap：Rapidly touch surface twice with the fingertip to rearrange the zoomed page to fit  the screen when viewing photos or WebPages. SHORTCUT KEYS GXV3275 supports shortcuts for some special operation like Screenshots, Factory Reset, Upgrade and Security. Screenshot: Press on the keyboard in the meanwhile, the screenshot file will be ...

  • Page 36: Managing Status Bar

    MANAGING STATUS BAR The GXV3275 status bar is located on the top of the screen. Touch the bar and slowly drag it down to display the full status list. Once the status bar is opened, users could view Notifications and System Settings.

  • Page 37: Figure 12 Gxv3275 Status Bar-Notification

    ASSISTIVE TOUCH GXV3275 User Manual Figure 12 GXV3275 Status Bar-Notification Click on the Clear All button on the upper right corner to clear all the notification messages.  Click a notification message to view the details.  Slide a notification message to left or right to delete it.

  • Page 38: Figure 13 Xv3275 Status Bar-System Settings

    Click to select Media Channels to switch default media channel.  NOTE: Handset mode is mainly used to control the audio path or GXV3275 dial-up when using the third party applications. Such third party applications often need to use media channels. Handset mode currently supports three options: Enable: The default mode.

  • Page 39: Desktop Menu

    ASSISTIVE TOUCH GXV3275 User Manual DESKTOP MENU When the GXV3275 is running on idle screen, press the Menu button to enter the menu. See figure Figure 14 GXV3275 Idle Screen Menu Wallpaper: Edit the idle screen wallpaper.  Preview: Add, delete and edit desktop.

  • Page 40: Switch Desktops

    Press finger slightly in free space of the screen and fast slide left or right, users can switch  between different desktops. Figure 15 GXV3275 Switch Desktops EDIT DESKTOP Tap on the Menu button to open the menu, select Preview to access the interface as shown in figure Grandstream Co., Ltd...

  • Page 41: Adding An App To Desktop

    ASSISTIVE TOUCH GXV3275 User Manual Figure 16 GXV3275 Edit Desktop Add Desktop: Click on the screen to add a new desktop. Users could add up to 9  desktops. Delete Desktop: Click on the upper right corner of the blank desktop to delete it. The ...

  • Page 42: Adding An Item To Desktop

    ASSISTIVE TOUCH GXV3275 User Manual Figure 17 GXV3275 Add App to Desktop ADDING AN ITEM TO DESKTOP Users could add commonly-used items (Weather Forecast, RSS News, etc.) to the desktop. Follow the steps below: 1. Tap on the Menu button and click Edit Widgets in the pop-up menu to bring out a list of options as shown in figure 18.

  • Page 43: Figure 18 Gxv3275 Edit Widgets

    2. Users may need to select the specific items before add them to the desktop. i.e., browser, bookmark, star-labeled contact, photos, ect. MANAGING DESKTOP APPS AND ITEMS All the GXV3275 apps/items can be accessed / /removed. Some apps support size editing. Take Clock as an example in the following chapter. OPENING AN APP Tap on Clock icon to access the interface as shown in figure 19.

  • Page 44: Figure 19 Gxv3275 Clock Interface

    Users could edit Clock after accessing it. MOVING AN APP Touch and hold the Clock icon, when the icon begins to float, drag it to any desktop with free space. Figure 20 GXV3275 Move Clock to Desktop Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2...

  • Page 45: Figure 21 Gxv3275 Remove Clock From Desktop

    21, drag the widget to the Recycle Bin, when the item gets close to the Recycle Bin, it will turn red. Now lift your finger to release. Figure 21 GXV3275 Remove Clock from Desktop EDITING APP SIZE Users could set the size of some apps such as Calendar, Clock, Bookmark, ect. Long press these widgets to bring out the blue frame as shown in figure 22.

  • Page 46: Figure 22 Gxv3275 Edit Clock Size

    Account can be fixed to display on the left of the desktop. Follow the steps below to set: 1. Tap on the Menu button to select Edit Widgets in the pop-up menu. Touch and hold Account as shown in figure 23. Figure 23 GXV3275 Add Account to Desktop Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2...

  • Page 47: Figure 24 Gxv3275 Confirm To Add Account To Desktop

    2. Drag the Account to the desktop and a prompt will pop up as shown in figure 24 Figure 24 GXV3275 Confirm to Add Account to Desktop 3. Click OK, the account will be displayed fixed on the left of the corresponding desktop. See figure 25.

  • Page 48: Figure 26 Gxv3275 Application Interface

    Tap on the Menu button and select Thread Manager to access the Application interface, as shown in figure 26 below: Figure 26 GXV3275 Application Interface Slide up/down to view the running apps list on the left. Press on one app and slide left/right to ...

  • Page 49: Figure 27 Gxv3275 Choose Wallpaper

    Long press the screen for 2 seconds or press the Menu button to access Wallpaper. See figure 27. Figure 27 GXV3275 Choose Wallpaper Wallpapers: To open a list of sample wallpapers embedded in the GXV3275. Slide to left/right  to view and choose wallpaper.

  • Page 50: Figure 28 Gxv3275 Registered Account Status

    GXV3275 User Manual MAKING PHONE CALLS ACCOUNT GXV3275 supports up to 6 independent SIP, 6 lines. Users need to register their own accounts to the SIP server to make calls via the account. GXV3275 is equipped with an IPVideoTalk account for users.

  • Page 51: Figure 29 Gxv3275 Call Interface

    Click the Call icon in the main menu or the shortcut icon on the desktop.  The GXV3275 Call interface is as follows: Figure 29 GXV3275 Call Interface DIRECT DIALING 1. Enter the call Interface by selecting one of the four ways mentioned above.

  • Page 52: Redial

     can log in the Web page to set up No Key Enter Timeout. GXV3275 allows users to configure the "#" key as the "Send" key. If users need to  cancel this setting, please log in the built-in Web page to set the parameter "use # as the dial key"...

  • Page 53: Figure 30 Gxv3275 View Contacts

    2. Navigate to the contacts by sliding up/down on the screen; Figure 30 GXV3275 View Contacts Tap on the dial key to dial the corresponding contact. CALL HISTORY 1.

  • Page 54: Figure 31 Gxv3275 Call History

    For redialling, the phone will use the account that was used to call the last number.  DIRECT IP CALL Direct IP Call allows the GXV3275 to talk to another VoIP phone without SIP proxy. Direct IP calls can be made between two phones if: Both phones have public IP addresses; or ...

  • Page 55: Figure 32 Gxv3275 Call Interface-Input Ip Address

    Select Audio Call or Video Call to dial out. ANSWERING A CALL SINGLE INCOMING CALL When the GXV3275 is running on idle screen, It would display the ringing screen when rings. See figure 33. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2...

  • Page 56: Figure 33 Gxv3275 Single Incoming Call

    When the phone rings, users could use the handset or press the button to answer the call, or refuse the call by pressing the button . The ringing screen is as follows if it is a video call. Figure 34 GXV3275 Incoming Video Call-Ring Interface Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2...

  • Page 57: Figure 35 Gxv3275 Multiple Incoming Calls-Incoming Call Prompt Dialog

    ID (see Figure 35). And a pop-up dialog will display the details as shown below. Figure 35 GXV3275 Multiple Incoming Calls-Incoming Call Prompt Dialog Users could press the new incoming call button on the left to switch to the call screen to view details.

  • Page 58: Active Call

    MAKING PHONE CALLS GXV3275 User Manual If users click the button or the button (Only  available when there is a video call) to answer the new incoming call, the previous call would be put on hold automatically. If users click the button to refuse the new incoming call, the LCD will go ...

  • Page 59: Figure 36 Gxv3275 Call On Hold

    If the active call is on hold, users could press the Unhold button to resume call or tap on the button to hang up the call. CALL RECORD Users could save the call conversations to the GXV3275 by recording during an active call. You can Recorder listen to the recordings from Recorder, please refer to the chapter for details.

  • Page 60: Figure 37 Gxv3275 Call Record-More

    MAKING PHONE CALLS GXV3275 User Manual Figure 37 GXV3275 Call Record-More 2. Tap on “Stop Recording” to cancel recording. MUTE 1. During an active call, press the Mute button to mute the call. This operation would disable the other party to hear his own voice. As shown figure 38 below: Grandstream Co., Ltd...

  • Page 61: Figure 38 Gxv3275 Call Mute

    1. Tap on the voice icon on the lower left corner of the call screen to switch voice channels. 2. Click again the icon to select other channels. See figure 39. Figure 39 GXV3275 Switch to Other Voice Channels Grandstream Co., Ltd...

  • Page 62: Ehs Headset

    MAKING PHONE CALLS GXV3275 User Manual HANDSET The GXV3275 allows users to answer/make calls via handset, press the Hook or the switching key to end the call. VOICE CHANNEL SWITCH Follow the steps in chapter to switch in an active call.
  • Page 63 MAKING PHONE CALLS GXV3275 User Manual Web page, go to Maintenance –Device Manager to set the headset type to Plantronics EHS or jabra EHS then reboot the phone to make changes take effect. RJ9 HEADSET When the phone is connected to RJ9 headset, users could speak via switching to the headset in an VOICE CHANNEL SWITCH active call.

  • Page 64: Figure 40 Gxv3275 Drop-Down Status Bar-System Settings

    When DND is on, the active call will not be affected, all the calls after to the registered  accounts will be blocked. When DND is on, the incoming calls to the GXV3275 will not be saved in the call  history but in the blacklist.

  • Page 65: Figure 41 Gxv3275 Missed Calls Remind Interface

    MAKING PHONE CALLS GXV3275 User Manual Figure 41 GXV3275 Missed Calls Remind Interface CALL TRANSFER Call transfer is to transfer one call to another call. Call transfer including blind transfer and attended transfer according to different situations. For example, if user A wants to transfer the call with user B to user C, blind transfer or attended transfer is optional.

  • Page 66: Figure 42 Gxv3275 Transfer-Blind Transfer

    MAKING PHONE CALLS GXV3275 User Manual Figure 42 GXV3275 Transfer-Blind Transfer 3. Set the transfer mode to Blind .The default mode is Blind. 4. Enter the digits and press the SEND to transfer the call with user B to User C. When user C’s phone rings, the phone interface of user A is shown in figure 43.

  • Page 67: Attended Transfer

    MAKING PHONE CALLS GXV3275 User Manual 5. User C’s phone will ring, the phone with CID function will display user B’s number on screen as the caller. Note: If inputted the wrong digits, press the button to delete the digit one by ...

  • Page 68: Figure 44 Gxv3275 Transfe -Attended Transfer

    1. User A and user B are in an active call. User A tap on More button in the menu to choose Transfer to bring up the transfer screen. 2. Select the Transfer mode. As shown in figure 45. Figure 45 GXV3275 Call Forward-Select Forward Mode 3. Input digits and then press the Send soft key. Grandstream Co., Ltd...

  • Page 69: Figure 46 Gxv3275 Call Forward --Transferring

    C automatically; press the “Cancel” button will cancel the transfer. Figure 46 GXV3275 Call Forward -–Transferring 5. User A could press the “Transfer” button to forward the call to user C. Click on “Split” button to establish line with the third patty, while user B will be put on hold.

  • Page 70: Figure 48 Gxv3275 Conference Interface

    MAKING PHONE CALLS GXV3275 User Manual 6-WAY CONFERENCE The GXV3275 supports up to 6-way conferencing. INITIATE CONFERENCE During an active call, tap on More button in menu and select Conf to bring up the conference screen; users could also press Conf button in the main menu or on the desktop when the phone is running on idle.

  • Page 71: Figure 49 Gxv3275 Manually Add Party To Conference

    MAKING PHONE CALLS GXV3275 User Manual Figure 49 GXV3275 Manually Add Party to Conference As Figure 50 shows, users could manually select a party, enter digits and then tap on the “Invite” icon, or select the active line (including on hold line...

  • Page 72: Figure 51Gxv3275 3-Way Conference Call Established

    MAKING PHONE CALLS GXV3275 User Manual Repeat the above steps to add more parties in. The following figure 51 shows a 3-way conference established. Figure 51GXV3275 3-way Conference Call Established REMOVE PARTY FROM CONFERENCE To remove a party from the conference, the host could tap on the headshot image of the corresponding party.

  • Page 73: Figure 52 Gxv3275 Disconnect Party From Conference

    Go to the Web page and Tap on Advanced Settings - > Call Features> Auto Conference, check "Yes" and save the change. When GXV3275 have two or more roads on phone, just tap on More—Conf to connect all the current lines to the conference.

  • Page 74: Figure 53 Gxv3275 Add Mpk Number

    MPK to configure it. 1. Open MPK, tap on on the upper right corner to access Add Number page. Tap on to add number. As shown in figure 53. Figure 53 GXV3275 Add MPK Number Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2...

  • Page 75: Figure 54 Gxv3275 Mpk Number List

    Figure 54 GXV3275 MPK Number List 2. Users could also add number directly from Contacts. See figure 55 below. Figure 55 GXV3275 Add Number from Contacts 3. The MPK screen is shown in figure 56 after added numbers. Grandstream Co., Ltd...

  • Page 76: Figure 56 Gxv3275 Mpk Number Interface

    MAKING PHONE CALLS GXV3275 User Manual Figure 56 GXV3275 MPK Number Interface VOICEMAIL When there is a new voicemail, voice mail icon will show up as a notification in the status bar. Users could login the Web page and go to Account Settings->Basic Settings or Settings->Advanced Settings->Account to configure the voicemail access number.

  • Page 77: Figure 57 Gxv3275 Advanced Settings-Account

    MAKING PHONE CALLS GXV3275 User Manual Figure 57 GXV3275 Advanced Settings-Account Follow the steps below to read the voicemail: 1. Press the voicemail button to access the voicemail box. As shown in figure 58. Figure 58 GXV3275 Read Voicemail 2. Tap on the account to dial into the voicemail box. Then follow the Interactive Voice Response (IVR) for the message retrieval process.
  • Page 78 MAKING PHONE CALLS GXV3275 User Manual GXV3275 supports SCA on the BroadSoft platform. This feature allows SCA members to share the SIP lines and provides the condition monitoring of the shared line (idle, activation, calls, maintain). When a member of the SCA group calls, all the members of the SCA will get the ringing and can answer the phone individually.

  • Page 79: Figure 59 Gxv3275 Sca Settings Via Lcd

    Figure 60 GXV3275 SCA Setting via Web GUI ACTIVATE CALL FEATURES GXV3275 supports traditional and advanced call features, including CID, Display Caller’s name, call transfer, ect. Login the Web page and go to Account->Call Settings and select “Yes” in the checkbox behind the option “Activate Call Features”...
  • Page 80 MAKING PHONE CALLS GXV3275 User Manual Table 7 GXV3275 Function Codes Code Feature Select the preferred codec used for the call. (One-time Only) Dial *01 Force the unique codec used for the call. Dial *02 Force SRTP used for the call.
  • Page 81 MAKING PHONE CALLS GXV3275 User Manual Unconditional Call Forward: Set up unconditional call forward Dial *72 + Phone/Ext. Number. Dial Cnacel Unconditional Call Forward: Cancel unconditional call forward Dial *73 Enable paging mode directly when dialing up Dial *74 Selective Cancel Anonymous Call (Current Call) Dial *82+Phone/Ext.

  • Page 82: Contacts

    CONTACTS GXV3275 User Manual CONTACTS GX3275 Contacts helps users to easily record friends or colleagues’ phone numbers and the related information. Users can add contacts on the phone or import contacts from external devices as well as download contacts from the server.

  • Page 83: Figure 61 Gxv3275 View Contacts

    CONTACTS GXV3275 User Manual Figure 61 GXV3275 View Contacts Contacts: Tap on the icon to view all contacts.  Favorites: Tap on the icon to view the marked favorite contact.  There are two ways to add contacts to favorites.

  • Page 84: Figure 62 Gxv3275 Add New Contact

    DIRECT ADD 1. Tap on the button to access New Contact page. See figure 62. Figure 62 GXV3275 Add New Contact 2. Enter contact information. Choose the account on the left of the “Phone” field to dial out this number.

  • Page 85: Figure 63 Gxv3275 Batch Import Contacts

    3. Tap on “OK” to import contacts. DOWNLOAD The GXV3275 supports downloading phonebook from the file server to batch add contacts. The phonebook that complies with the download requirements should be saved on the file server that the phone could access. vcard/xml/csv are the supported format files.

  • Page 86: Figure 64 Gxv3275 Download Contacts

    GXV3275 supports Search function; users could tap on icon on the Contacts page and input the keyword to search in the pop-up dialog. GXV3275 will automatically display contacts items related to the search info. Fuzzy search and precise search are both supportive.

  • Page 87: Figure 65 Gxv3275 Contacts-View Groups

    VIEW GROUPS Group function allows users to divide contacts into several groups, each group is nominated with contacts features, see figure 65. Figure 65 GXV3275 Contacts-View Groups MANAGE CONTACTS DELETE CONTACTS 1. Long press the contact you would like to delete and the icon would show up on the right side of the Contacts page.

  • Page 88: Figure 66 Gxv3275 Import Contacts

    3. The button on the upper left will show the quantity of the selected contacts, tap on to delete the selected contacts. EXPORT CONTACTS The GXV3275 supports exporting phonebook as vcard/xml/csv files and save the files to other devices in case losing contacts info in the upgrading or factory reset process. 1. Tap on on the Contacts page and select Export to bring out the Export Contacts page.

  • Page 89: Figure 67 Gxv3275 Contacts Storage Status

    Bluetooth. CONTACTS STORAGE STATUS Tap on Option->Storage Status on the Contacts page to view the contacts storage. The GXV3275 can store up to 1000 contacts. Figure 67 GXV3275 Contacts Storage Status Grandstream Co., Ltd...

  • Page 90: Figure 68 Gxv3275 Account-Sync Interface

    ADD GOOGLE ACCOUNT Account allows users to add vast number of 3rd party Android applications (including Google, Lync, Skype, company, Email, and etc).Users can also sync GXV3275 via company account or Email. Figure 68 GXV3275 Account-Sync Interface Tap “Add Account” button to add new account according to the installation wizard.

  • Page 91: Figure 69 Gxv3275 Add Google Account

    CONTACTS GXV3275 User Manual Figure 69 GXV3275 Add Google Account Figure 70 GXV3275 Add Google Account- Wizard 1 Figure 71 GXV3275 Add Google Account- Wizard 2 ADD CONTACT TO FAVORITES Users could view the contacts list on the Favorites page, see figure 72.

  • Page 92: Figure 72 Gxv3275 Contacts-Favorites

    CONTACTS GXV3275 User Manual Figure 72 GXV3275 Contacts-Favorites There are 3 ways to add contact to favorites. Click when adding or editing a contact, when it turns to , the contact has been  added to the favorites. Long press a contact in the Contacts list to access Contacts page, tap on on the upper ...

  • Page 93: Figure 73 Gxv3275 Edit New Contact

    CONTACTS GXV3275 User Manual Figure 73 GXV3275 Edit New Contact Figure 74 GXV3275 Contacts Interface-Operating Menu ADD GROUPS Users could check groups' info on the Groups page. See figure 75. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.2...

  • Page 94: Figure 75 Gxv3275 Contacts-Groups

    CONTACTS GXV3275 User Manual Figure 75 GXV3275 Contacts-Groups Add Group. Tap on on the Groups page, input the group info and click “OK” to create a new group. Note: The priority of ring from high to low is "Custom", "Group", "Account” and “Default”. If one group have set the custom ring for its contacts, the phone will ring the custom ringtone other than other group ringtones.

  • Page 95: Figure 76 Gxv3275 Add New Groups

    CONTACTS GXV3275 User Manual Figure 76 GXV3275 Add New Groups There are 2 ways to add contact to the group: Add the contact to the group when editing or adding a new contact.  Click when adding or editing contact on New Group page to batch selecting contacts.

  • Page 96: Tools

    To copy the file from the GXV3275 to USB/SD storage device: 1. Insert USB storage device into USB port on the GXV3275, It will take a few seconds for the GXV3275 to prepare the connection. Then the USB storage icon will show on the status bar;...

  • Page 97: Figure 77 Gxv3275 Filemanager-Editing

    Select all indicates selects all items in the list.  Unselect all indicates unselect all items in the list.  Figure 77 GXV3275 FileManager-Editing 4. Select the file you want to copy and tap on the Menu button on the upper right corner and select Copy.

  • Page 98: Figure 78 Gxv3275 Filemanager-Root Directory

    6. Tap on the USB or SD card icon to open the corresponding storage device then click Paste button to paste. Note: The file Screensaver is a restricted folder on GXV3275, users can only copy or send it other than make other operations. MOVE FILE The first 3 steps of Move File are the same as steps in Copy File.

  • Page 99: Send File

    TOOLS GXV3275 User Manual Note: Move File is to cut and paste the file to the target folder, the original folder will not keep the file. SEND FILE The first 3 steps of Send File are the same as steps in Copy File.

  • Page 100: Figure 79 Gxv3275 Filemanager-Delete File

    TOOLS GXV3275 User Manual Figure 79 GXV3275 FileManager-Delete File 5. Click “OK” to delete the file successfully. RENAME FILE The first 3 steps of Rename File are the same as steps in Copy File. 4. Tap on the Menu button on the upper right and select Rename.

  • Page 101: Figure 80 Gxv3275 Filemanager-Rename File

    TOOLS GXV3275 User Manual Figure 80 GXV3275 FileManager-Rename File LDAP(NOT SUPPORT NOW) GVR3275 supports LDAP. 1. Users could configure LDAP via the phone screen (Main Menu ->LDAP ->Settings), or login the Web page to configure it. (Maintenance ->LDAP Book). Figure 81 GXV3275 LDAP Settings 2.

  • Page 102: Figure 82 Gxv3275 Ldap-Search Contact

    Figure 83 GXV3275 LDAP-Add Contact Figure 84 GXV3275 LDAP-Batch Add Contact Figure 85 GXV3275 LDAP-Confirm to Batch Add Contacts CALL HISTORY Call History provides users access to phone's recent call records. You can view all records or view incoming calls, outgoing calls and missed call with different categories.

  • Page 103: Figure 86 Gxv3275 Call History

    TOOLS GXV3275 User Manual Figure 86 GXV3275 Call History All calls  Answered calls  Outgoing Calls  Missed Calls  Click on a record in the call history to dial this number directly via the previous dialed-out account. Click the arrow icon behind one call log to view the call details with this number.

  • Page 104: Figure 87 Gxv3275 Call History Details

    TOOLS GXV3275 User Manual Figure 87 GXV3275 Call History Details Dial out directly.  Enter the Dial-up page to select the call mode to dial the number or to modify the  number. Delete this call record.  : Delete all call history of this number, Add/View Contacts, Add to Blacklist, send SMS, ...

  • Page 105: Figure 88 Gxv3275 Empty Call History

    CallHistory page if  want to empty the call log. As shown in figure 88 Figure 88 GXV3275 Empty Call History Long press one call log to enter the editing mode. Select the call log to make operations like ...

  • Page 106: Figure 89 Gxv3275 Editing Call History

    TOOLS GXV3275 User Manual Figure 89 GXV3275 Editing Call History BLACKLIST Blacklist helps users to block calls from blacklist at the same time does not affect normally answering other incoming calls. Click the icon in the main menu to activate it. See figure 90 below.

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