TROUBLESHOOTING
PROBLEM
The product does not light.
A bulb is broken.
A bulb is burned out.
REPLACEMENT PARTS LIST
For replacement parts, call our customer service department at 1-800-643-0067, 8 a.m. - 6 p.m., EST,
Monday - Thursday, 8 a.m. - 5 p.m., EST, Friday.
PART
DESCRIPTION
F
POSSIBLE CAUSE
1. One or more of the bulbs are
loose or out of the sockets.
1. The bulb was impacted or
shifted during transport.
1. Incorrect bulb or voltage is too
high.
PART #
BULB
W14L0099-B
CORRECTIVE ACTION
1. Unplug the product. Starting with
the first unlit bulb, gently push
(don't twist) each bulb firmly into
the socket. At the same time, look
and feel for a broken bulb in the
socket or an empty socket where a
bulb has fallen out.
1. Mark it with a piece of tape and
unplug the product before
removing the bulb socket and any
fragments. Replace the broken
bulb. Should a light flicker while
doing this, you have probably
found the faulty bulb. Replace with
a new bulb.
1. The remaining bulbs will stay lit;
however, it is best to replace any
burned out bulbs as soon as you
find them.
6
F
Printed in China
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Do you have a question about the W14L0099 and is the answer not in the manual?
Questions and answers
I need a replacement power cord for a holiday living Hayden pre lit Christmas tree
The document does not provide information on where to find a replacement power cord for the Holiday Living Hayden pre-lit Christmas tree (part number W14L0099). However, it includes a customer service contact number: 1-800-643-0067. You may call this number for assistance with replacement parts.
This answer is automatically generated