GE Mentor Visual iQ User Manual page 67

Power
Condition
When plugged into AC power, system will
not charge.
When plugged into AC power, system will
not turn on.
System runs when connected to AC
power only.
Software
Condition
Time, date, or other settings are lost
when system is turned off.
07/30/2014
Causes Actions
• No AC power present • Check AC power source.
• Incorrect charger • Check power cable connections.
• Defective charger • Verify the correct charger is marked with 100 – 240V AC 50/60Hz 18VDC 3.34A.
• Contact GE Inspection Technologies for a replacement charger.
• Incorrect charger • Verify the correct charger is marked with 100 – 240V AC 50/60Hz 18VDC 3.34A.
• Defective charger • Contact GE Inspection Technologies for a replacement charger.
• Defective Battery • Try another battery.
• If replacement battery does not restore operation contact GE Inspection Technologies to obtain a return material
authorization (RMA).
• Battery disconnected or • Disconnect and reconnect battery.
incorrectly connected.
• Verify battery charge level.
• Battery low, not charging,
• Recharge or replace the battery.
depleted or defective.
Causes Actions
• Internal battery needs • Return system to GE Inspection Technologies to have internal battery replaced. Contact GE Inspection
replacing. (Normal life is five Technologies to obtain a return material authorization (RMA).
years.)
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